Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

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Service Provider Responsibilities

Here are examples of responsibilities from real service provider resumes representing typical tasks they are likely to perform in their roles.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Certify to administer first aid, CPR; dispense medication.
  • Certify in first aid and CPR programs via company training.
  • Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
  • Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
  • Exceed company standards for unit cleanliness and client/partner satisfaction.
  • Maintain cleanliness of the salon and ensure positive customer experiences.
  • Assess individual nutritional risk and status of pregnant patients and document clinical findings.
  • Schedule installation, coordinate material delivery and provide installation of windows and doors.
  • Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
  • Provide counseling/therapy to patients and families requiring complex intervention, develop comprehensive discharge/transition plans to ensure the continuity of care.
  • Conduct training/information sessions for DHS staff and providers about the availability of services throughout the community and about department initiatives.
  • Provide assistance to participants of different government programs like food stamps, welfare or TANF, elderly care, etc.
  • Apply all guidelines to decide eligibility for any of the assistance or relate medical programs except TANF and day care.
  • Assist in creating goals for IEP's.

Service Provider Job Description

When it comes to understanding what a service provider does, you may be wondering, "should I become a service provider?" The data included in this section may help you decide. Compared to other jobs, service providers have a growth rate described as "much faster than average" at 13% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of service provider opportunities that are predicted to open up by 2028 is 52,200.

On average, the service provider annual salary is $35,089 per year, which translates to $16.87 an hour. Generally speaking, service providers earn anywhere from $23,000 to $51,000 a year, which means that the top-earning service providers make $38,000 more than the ones at the lower end of the spectrum.

It's hard work to become a service provider, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an advocate, volunteer, community support specialist, and student support counselor.

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Service Provider Skills and Personality Traits

We calculated that 31% of Service Providers are proficient in Customer Service, Cleanliness, and Social Work. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.

We break down the percentage of Service Providers that have these skills listed on their resume here:

  • Customer Service, 31%

    Lead clinical expert and information system liaison in the development of clinical documentation, managed care and customer service automated databases.

  • Cleanliness, 20%

    Maintained cleanliness of the salon and ensured positive customer experiences.

  • Social Work, 7%

    Provided psychiatric social work services to mentally and emotionally disturbed patients of a state regional psychiatric hospital and their families.

  • Mental Health, 5%

    Answer inbound calls from hospitals, medical practices (medical/surgical) and substance abuse/mental health facilities regarding medical policy insurance inquires.

  • Patients, 4%

    Provided counseling/therapy to patients and families requiring complex intervention, developed comprehensive discharge/transition plans to ensure the continuity of care.

  • Community Resources, 2%

    Facilitate educational and counseling groups, and assist clients with career consultation services and community resources.

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Some of the skills we found on service provider resumes included "customer service," "cleanliness," and "social work." We have detailed the most important service provider responsibilities below.

  • Compassion can be considered to be the most important personality trait for a service provider to have. According to a service provider resume, "social and human service assistants often work with people who are in stressful and difficult situations" service providers are able to use compassion in the following example we gathered from a resume: "provide outstanding customer service with a sense of compassion and understanding. "
  • While it may not be the most important skill, we found that many service provider duties rely on time-management skills. This example from a service provider explains why: "social and human service assistants often work with many clients." This resume example is just one of many ways service providers are able to utilize time-management skills: "managed hpn designation communication plan and worked in conjunction with support services in order to ensure that deadlines were met. "
  • Another skill that is quite popular among service providers is communication skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a service provider resume: "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" This example from a resume shows how this skill is used: "conducted therapeutic mentoring and in-home family services including training in age-appropriate behaviors, interpersonal communication and conflict resolution. "
  • In order for certain service provider responsibilities to be completed, the job requires the skill "interpersonal skills." According to a service provider resume, "social and human service assistants must make their clients feel comfortable discussing sensitive issues" As an example, this snippet was taken directly from a resume about how this skill applies: "exercised excellent interpersonal skills in provide prompt service in a friendly environment* worked efficiently under several different managers and changes in policy"
  • Another common skill for a service provider to be able to utilize is "organizational skills." Social and human service assistants must often complete lots of paperwork and work with many different clients a service provider demonstrated the need for this skill by putting this on their resume: "conduct and coordinate various organizational projects to assist service coordination supervisor. "
  • Lastly, this career requires you to be skillful in "problem-solving skills." According to service provider resumes, "social and human service assistants help clients find solutions to their problems." This resume example highlights how service provider responsibilities rely on this skill: "ensured proper delivery of hp solutions to prospective customers through implementation of certification program for isps. "
  • See the full list of service provider skills.

    We've found that 53.2% of service providers have earned a bachelor's degree. Furthermore, 13.2% earned their master's degrees before becoming a service provider. While it's true that most service providers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven service providers did not spend the extra money to attend college.

    Those service providers who do attend college, typically earn either psychology degrees or business degrees. Less commonly earned degrees for service providers include social work degrees or criminal justice degrees.

    Once you're ready to become a service provider, you should explore the companies that typically hire service providers. According to service provider resumes that we searched through, service providers are hired the most by Massage Envy, Deloitte, and State of Georgia: Teachers Retirement System of Georgia. Currently, Massage Envy has 354 service provider job openings, while there are 72 at Deloitte and 64 at State of Georgia: Teachers Retirement System of Georgia.

    Since salary is important to some service providers, it's good to note that they are figured to earn the highest salaries at Meta, Google, and Cisco. If you were to take a closer look at Meta, you'd find that the average service provider salary is $114,913. Then at Google, service providers receive an average salary of $87,989, while the salary at Cisco is $80,986.

    View more details on service provider salaries across the United States.

    Some other companies you might be interested in as a service provider include CampCo, Ymca, and Private Practice. These three companies were found to hire the most service providers from the top 100 U.S. educational institutions.

    For the most part, service providers make their living in the health care and non profits industries. Service providers tend to make the most in the insurance industry with an average salary of $37,005. The service provider annual salary in the health care and transportation industries generally make $34,394 and $32,921 respectively. Additionally, service providers who work in the insurance industry make 10.9% more than service providers in the professional Industry.

    The three companies that hire the most prestigious service providers are:

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    What Advocates Do

    An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause. Most of the duties will vary depending on the line of organization or duty involved; however, an advocate must have extensive knowledge or background on the subject matter. Furthermore, an advocate must be present at gatherings regarding the cause, assist in the negotiation and mediation processes involving contracts and legal documentation, provide or convey accurate information, and defend what they represent.

    In this section, we take a look at the annual salaries of other professions. Take advocate for example. On average, the advocates annual salary is $4,408 higher than what service providers make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both service providers and advocates positions are skilled in customer service, cleanliness, and mental health.

    There are some key differences in responsibilities as well. For example, a service provider responsibilities require skills like "strong customer service," "social work," "foster care," and "hr." Meanwhile a typical advocate has skills in areas such as "safety planning," "advocacy services," "financial assistance," and "veterans." This difference in skills reveals how truly different these two careers really are.

    Advocates receive the highest salaries in the government industry coming in with an average yearly salary of $40,536. But service providers are paid more in the insurance industry with an average salary of $37,005.

    On average, advocates reach similar levels of education than service providers. Advocates are 2.6% less likely to earn a Master's Degree and 1.4% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Volunteer?

    Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service. They may be employed in another organization, but they lend their time and talent to another organization or company to give back to the community. They raise funds, create awareness, and work on the ground. Volunteers usually choose a cause or advocacy close to their heart, such as teaching children, taking care of the elderly, coaching sports teams, cleaning up communities, and caring for animals.

    Now we're going to look at the volunteer profession. On average, volunteers earn a $3,862 lower salary than service providers a year.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, service provider responsibilities are more likely to require skills like "customer service," "cleanliness," "strong customer service," and "social work." Meanwhile, a volunteer might be skilled in areas such as "child care," "patient charts," "patient care," and "front desk." These differences highlight just how different the day-to-day in each role looks.

    In general, volunteers study at lower levels of education than service providers. They're 5.7% less likely to obtain a Master's Degree while being 1.4% more likely to earn a Doctoral Degree.

    How a Community Support Specialist Compares

    A community support specialist is responsible for supporting and providing care services for citizens with mental health conditions and other medical illnesses. Community support specialists coordinate with organizations and health institutions to generate resources that would help the patients in their daily activities, medications, and treatment plans. They also strategize community events and activities to observe the patients' social and personal behaviors and endorse them to a mental health professional for in-depth examination and counseling.

    The third profession we take a look at is community support specialist. On an average scale, these workers bring in higher salaries than service providers. In fact, they make a $4,231 higher salary per year.

    Using service providers and community support specialists resumes, we found that both professions have similar skills such as "social work," "mental health," and "community resources," but the other skills required are very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from service providers resumes, they are more likely to have skills like "customer service," "cleanliness," "strong customer service," and "patients." But a community support specialist might have skills like "rehabilitation," "direct services," "severe mental illness," and "community integration."

    Community support specialists make a very good living in the non profits industry with an average annual salary of $37,451. Whereas service providers are paid the highest salary in the insurance industry with the average being $37,005.

    Community support specialists are known to earn similar educational levels when compared to service providers. Additionally, they're 0.1% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

    Description Of a Student Support Counselor

    A student support counselor is responsible for identifying the students' strengths and challenges through one-on-one counseling and establishing solutions to help them overcome difficulties and achieve their educational goals and aspirations. Student support counselors assist the faculty in determining appropriate programs and activities to develop the students' capabilities, especially as a way of preparing them with their career objectives. They also coordinate with the students' families for extended guidance and support for their growth and development.

    The fourth career we look at typically earns higher pay than service providers. On average, student support counselors earn a difference of $6,240 higher per year.

    While their salaries may vary, service providers and student support counselors both use similar skills to perform their jobs. Resumes from both professions include skills like "mental health," "community resources," and "crisis intervention. "

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a service provider might have more use for skills like "customer service," "cleanliness," "strong customer service," and "social work." Meanwhile, some student support counselors might include skills like "student support," "professional development," "behavioral issues," and "financial aid" on their resume.

    In general, student support counselors make a higher salary in the education industry with an average of $44,149. The highest service provider annual salary stems from the insurance industry.

    In general, student support counselors reach similar levels of education when compared to service providers resumes. Student support counselors are 0.5% more likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.