Service representative jobs in Alaska

Job Description Keystone Restorations & Builders, Inc. in Anchorage, AK is looking for one customer service to join our team. Our ideal candidate is a self-starter, ambitious, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to receiving your application. Thank you.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 13 - 17.84 We are an equal opportunity employer and participate in E-Verify in states where required.

Job DescriptionJob Title: Customer Relations/Membership Development Coordinator Wage: Annual salary $54,080-$58,000 DOE Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m., with occasional events before/after hours or on weekends TDL Staffing is seeking a motivated and professional Membership Development Coordinator to join a dynamic local organization.In this role, you'll build and strengthen relationships with members, support new member onboarding, and lead efforts to grow and retain participation. If you enjoy connecting with people, planning events, and supporting community-driven initiatives, this could be an excellent opportunity for you.The ideal candidate is detail-oriented, enthusiastic, and enjoys working both independently and collaboratively in a dynamic environment..Key Responsibilities: Develop and implement strategies to recruit and retain members Maintain consistent communication with current and prospective members through calls, emails, and visits Coordinate and execute new member onboarding and outreach activities Organize member events, including special ceremonies and receptions Track and report on engagement and renewal activities Collaborate with leadership to enhance member value and engagement Provide information and support to members regarding programs, events, and benefits Minimum Requirements: Bachelor's degree preferred At least 1 year of relevant experience (sales, fundraising, or membership-type work preferred) Strong written and verbal communication skills Proficiency with Microsoft Office; experience with QuickBooks, Constant Contact, or CRM systems a plus Excellent organizational skills and the ability to manage multiple priorities Valid driver's license, reliable transportation, and proof of insurance Pre-employment drug screening is a part of the hiring process Work Environment & Physical Demands: This position operates primarily in a professional office setting, with occasional outdoor or off-site event work. The role requires sitting or standing for long periods, regular computer use, and some bending or lifting. Travel outside the Fairbanks North Star Borough is limited (10% or less). Apply Today: Applicants never pay fees when applying with or working for TDL Staffing. Begin your application online: APPLY NOW Have questions? Call our office at (907) 455-8300 TDL Staffing is an Equal Opportunity Employer (EOE) #FOC123

The Commercial & Business Financial Services Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products. In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals. This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members. Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits. This includes existing relationships and making sure retention of those relationships is kept to the highest levels. Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali. A division of Nuvision Credit Union. Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union. This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions. A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions. This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals. Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the commercial and business membership is kept at the highest level. To include reviewing high profile commercial member accounts weekly to secure ongoing membership. This position profiles the member to recommend and cross sell product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending, consumer deposit and lending services, and auto lending. Member experience is a primary focus and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. Must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Implement, monitor, and ensure compliance with Credit Union policies and procedures in relation to commercial and business operations. Review and recommend changes to department procedures to improve efficiencies and exceed member service and sales goals. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect. Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences. Other related duties as assigned. Minimum Qualifications: 18 months Financial institution experience with prior loan experience and reaching service and performance goals Commercial lending and business services experience Working knowledge of business deposit and loan products, commercial cash management experience. Proven ability to garner business. Demonstrated ability to operate office machines to include 10-key. Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs. Excellent customer service and problem resolutions skills. Proficient with PC and demonstrated ability to use Microsoft applications including Outlook, Word and Excel. Excellent verbal and written communication skills in person and over the phone. Preferred Qualifications: 24 months Financial institution experience with prior loan experience and reaching service and performance goals Proven ability to generate business while participating in community business development Ability to problem solve Presentation skills and self starter Able to work with a sense of urgency in a fast paced, high pressure environment with multiple &/or constantly changing environments Education: H.S. Diploma or equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $23.29 - Mid $29.11 - Max $34.94 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

Department: Family and Social Services Program: Family Services Reports to: Family and Social Services Director Employment Status: Full-Time FLSA: Exempt Schedule: 40 Hours/52 Weeks Preference: TERO Ordinance 2017-01, P.L. 93-638 Job Summary The ICWA Tribal Representative is responsible for the effective and efficient administration of the Indian Child Welfare Act. This administration ultimately leads to the adequate protection of the Kenaitze Indian Tribe's at-risk children. The ICWA Tribal Representative is responsible for representing the Tribe and other Alaskan Native/American Indian children in State Court and with the Office of Children's Services (or State equivalent). Other judicial jurisdictions may be applicable and case specific. The ICWA Tribal Representative is responsible for coordinating with the Family Services case management team, as well as requesting orders from Tribal Court for the transfer of jurisdiction of State Court cases. The ICWA Tribal Representative monitors and reports on State of Alaska primarily, but also other State's compliance with the Indian Child Welfare Act. The ICWA Tribal Representative will be expected to respond to ICWA notifications in a timely manner and participate in investigations, discovery, and planning for Kenaitze children as well as other Alaska Native and American Indian children for whom a tribal resolution to provide ICWA services has been obtained. The ICWA Tribal Representative will serve as ICWA liaison between agencies or committees, governing or judicial bodies, the Tribe and other tribes. Essential Functions Obtain enrollment/eligibility documentation for Kenaitze children or enrollment/eligibility documentation and a tribal resolution for other Alaska Native/American Indian families for whom Kenaitze ICWA services are being requested. Participate in team decision making meetings, case conferences, case planning meetings, reviews and State Court hearings where Kenaitze Tribal children have been removed or may be removed; as well as represent the child's best interest to prevent unnecessary removal, placement or adoption. Serve as the Tribe's non-attorney representative in State Court proceedings by researching and interpreting law, reviewing discovery, preparing motions and other court filings, making opening and closing statements and questioning witnesses at trials and other court hearings. Monitor State compliance with active efforts and the provision of culturally relevant services Assist with identifying the child's family members or other ICWA compliant placements and advocate for the placement that is in the child's best interest. Responsible for assessing allegations of child abuse or neglect and taking necessary steps to protect children. Be willing to remove a child from a dangerous situation is highly challenging circumstances. Maintain regular and professional contact with the child and the placement family. Provide assistance and advocacy to other Alaska Native/American Indian families residing within our service area by offering the option of the Kenaitze Tribal Court in children's proceedings through a resolution form the child's tribe. Testify in State and Tribal Court proceedings Prepare monthly and annual ICWA reports to the Family Services Manager, Tribal Court, BIA & other funding sources. Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Stoop, kneel, crouch or crawl (Position self (to), Move) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Taste/Smell (Detect, Distinguish, Determine) Pushing or Pulling Repetitive Motion Hazards and Atmospheric Conditions Other: Dangerous situations, unsafe environments, hostile and threatening people OSHA Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Equipment and Tools Drives KIT or Personal Vehicle: Both Travel Local In State Out of State Qualifications Education Bachelor's Degree in Social Work, Human Services related field preferred or a combination of education and experience in a related field may be substituted for a degree Experience At least 3 years of experience in case management, court proceedings and at-risk child investigations. Knowledge, skill, experience, training, or education to conduct an independent, thorough, and impartial investigation, and to advocate effectively for the best interests of the child. Experience in the Alaska Native community and culture Preferred Knowledge and experience working with cultural diversities License/Certification Current and valid Alaska Driver's License, and must be insurable under Kenaitze Indian Tribes policies. Pediatric CPR & First Aid certification and a Food Handler's Card must be obtained within 30 days of employment. Certification in the Indian Child Welfare Act is required within 3 months of employment Special Skills Understanding of and ability to research State statutes, rules, and Supreme Court decisions related to Child Welfare proceedings. Knowledge of drug and alcohol abuse and treatment options. Knowledge of family dynamics. Knowledge of mental illness, FASD, and mental and physical disabilities affecting customers. Understanding of the impact of domestic violence, child abuse, and neglect on the child. Understanding of child development from infancy through adolescence. Understanding of the impact on the child of Child Welfare proceedings, out-of-home placement and termination of parental rights. Ability to research resources available to the child in the community in which they reside that would meet their unique needs. Demonstrated ability to investigate, research, draft and submit highly professional court reports and documents specific to the administration of ICWA. Demonstrated ability to serve as a strong voice for at-risk children in judicial proceedings. Ability to research and develop special areas of knowledge as appropriate for each investigation and court case. Ability to use critical thinking skills. Ability to maintain objectivity, respectfulness, and composure when working with people who are hostile or threatening. Ability to foster community relationships. Ability to work independently and serve as a member of a multidisciplinary team. Strong organizational skills, attention to detail, and timeliness. Strong oral and written communication skills. Dedicated commitment to the intent of the Indian Child Welfare Act. (ICWA) Working knowledge of Microsoft 10, including but not limited to Outlook, Word and Excel. Ability to work flexible hours, which could include occasional weekend, early morning or evening hours. Ability to travel for case specific child welfare and investigative efforts. Knowledge and experience working with Alaska Native/American Indian people Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others Ability to work independently as well as collaboratively This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position

Job Description The Crowne Plaza Midtown Anchorage, managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! How we can elevate your career: Advancement : Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws . Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical & Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Department Guest Services Employment Type Seasonal - Full Time Location Fairbanks Transportation and Guest Services Workplace type Onsite This role's hiring manager: Alyssa Littell View Alyssa's Profile RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Reports to: Tour Sales Supervisor Salary Range: Seasonal $18.00 plus bonus potential Guest Services Representatives sells tickets, ensure guests meet the required excursion requirements, ensure guests sign excursion waivers (as required), announce excursion departures, escort guests to their tour vehicle, load guest on the assigned gondola and ensure timely departures of assigned tours. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination Provide excellent customer service to all ISP guests Sell and provide guests with information about all tours available at Icy Strait Point Work as greeters to welcome guests and conduct guest orientations and line control Conduct functions, such as: Checking guests' weight Verifying driver's license information Ensuring guests fill out waivers, as required Secure bag check area Escort guests to tour vehicles or gondola and ensure timely tour departure Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Communicate clearly with tour guides, drivers, supervisors, gondola operators and management Promote other Icy Strait Point venues, distribute literature and/or sell merchandise Assist within programs wherever needed Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Ability to work individually and as a team member when necessary Other duties as assigned. Requirements: Adequate knowledge or willingness to learn about Tlingit culture Must be able to learn a Tlingit Introduction Knowledge of the local area (marine life, plants, animals, birds) Must have good verbal communication; patient and able to lead groups of kids as well as adults Strong commitment to Safety Ability to learn, retain and present excursion information to guests in an accurate manner. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise This is a safety sensitive position that is subject to drug testing Must be 18 years of age or older Physical Requirements & Work Environment: Willing to live in a remote, rural community Comfortable traveling by small plane or ferry to and from a remote setting Able to walk and drive on gravel roads in inclement weather Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Apply today to join our team and be part of something truly special!

Reports to: Tour Sales Supervisor Salary Range: Seasonal $18.00 plus bonus potential Guest Services Representatives sells tickets, ensure guests meet the required excursion requirements, ensure guests sign excursion waivers (as required), announce excursion departures, escort guests to their tour vehicle, load guest on the assigned gondola and ensure timely departures of assigned tours. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination Provide excellent customer service to all ISP guests Sell and provide guests with information about all tours available at Icy Strait Point Work as greeters to welcome guests and conduct guest orientations and line control Conduct functions, such as: Checking guests' weight Verifying driver's license information Ensuring guests fill out waivers, as required Secure bag check area Escort guests to tour vehicles or gondola and ensure timely tour departure Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Communicate clearly with tour guides, drivers, supervisors, gondola operators and management Promote other Icy Strait Point venues, distribute literature and/or sell merchandise Assist within programs wherever needed Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Ability to work individually and as a team member when necessary Other duties as assigned. Requirements: Adequate knowledge or willingness to learn about Tlingit culture Must be able to learn a Tlingit Introduction Knowledge of the local area (marine life, plants, animals, birds) Must have good verbal communication; patient and able to lead groups of kids as well as adults Strong commitment to Safety Ability to learn, retain and present excursion information to guests in an accurate manner. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise This is a safety sensitive position that is subject to drug testing Must be 18 years of age or older Physical Requirements & Work Environment: Willing to live in a remote, rural community Comfortable traveling by small plane or ferry to and from a remote setting Able to walk and drive on gravel roads in inclement weather Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Apply today to join our team and be part of something truly special!

The main responsibility of the Haines Skagway Fast Ferry Dock Representative team (also referred to as ‘Dock Rep') is to carry out the company's mission of providing clients with a safe, enjoyable, and educational wilderness experience. The Skagway dock reps facilitate the operation of all our day programs by collecting passengers, collecting tickets and waivers, and driving transfers. The dock representative is the first point of contact guests have with the company are relied on to set a standard of professionalism and care. This is a high-paced, high-energy position crucial to daily Skagway and Haines-based operations. REQUIREMENTS Prior office and/or tourism experience preferred Have a clean driving record and be able to be placed on our company auto insurance Must have or obtain a basic first aid and CPR certification Must be able to think nimbly and problem solve quickly and effectively Open to obtain a Class B CDL with Passenger and Airbrake endorsements. CDL Driving: Must obtain and maintain a valid Class B CDL with Passenger and Airbrakes endorsements. To be eligible to obtain a CDL, a candidate must have a clean driving record, be over 21 years of age by March 1, 2024, and have had a driver's license for at least one year Must be willing to contribute to bus driving duties for these and other tours Pass FMCSA pre-employment drug tests & screening Be enrolled in an FMCSA random drug testing program Have and maintain a valid Medical Examiner's Card Completion of AMG Skagway driver training program Maintain an FMCSA approved logbook for driving hours Complete vehicle checklists as needed. Responsible for cleanliness and excellent maintenance of buses, tour equipment, and the locations that the tours visit. Complete appropriate driver checklists & paperwork at the end of each shift JOB DUTIES Reports to Haines Skagway Fast Ferry Manager Assisting the Haines Skagway Fast Ferry Manager in running daily operations which includes but is not limited to: Responding to emails, phone calls, and voicemails. Arrive to the dock prior to the ferry's arrival to inspect facilities and check in any outbound guests. Keep track of daily manifests with accurate counts and at the end of the day scan them, upload to SharePoint, and file away. Update season and daily prelims using Zoho, FareHarbor, and partner spreadhseets. Contact partners for update prelims Manage crowds ensure all guests board the fast ferry. Appropriately fill out ship settlement forms. General administrative/marketing support. Administrative and management support Invoice management and complete settlement sheets Support projects and additional responsibilities as needed. WORKLOAD June, July, and August are busy and the Haines Skagway Fast Ferry Dock Representative can expect to receive 40+ hours per week. The nice thing is that Alaska has very generous overtime laws and the Dock Representative can expect quite a jump in your paycheck size. LIVING SPACE AND RENT STRUCTURE Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team. Additional Notes Rent deductions are made twice a month with 50% of the month's rent deducted from the 1st and 2nd paycheck. Rent is prorated for the first month, rent for the last pay period will be deducted in full even if you vacate housing early. Employees must vacate housing within 48 hours of their final shift unless other arrangements have been approved by management. Failure to abide by rules outlined in the employee manual and housing agreement may result in immediate expulsion from employee housing. Pets- No Cats, No Dogs. First season employees may not bring pets. Any other pets must be approved by management. Approval may be rescinded if your pet causes problems or is not friendly towards humans or other animals.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.73 - $14.75 per hour Salary Range: 11.73 - 14.75 We are an equal opportunity employer and participate in E-Verify in states where required.

ICWA Tribal Representative Department: Family and Social Services Program: Family Services Reports to: Family and Social Services Director Employment Status: Full-Time FLSA: Exempt Schedule: 40 Hours/52 Weeks Preference: TERO Ordinance 2017-01, P.L. 93-638 Job Summary The ICWA Tribal Representative is responsible for the effective and efficient administration of the Indian Child Welfare Act. This administration ultimately leads to the adequate protection of the Kenaitze Indian Tribe's at-risk children. The ICWA Tribal Representative is responsible for representing the Tribe and other Alaskan Native/American Indian children in State Court and with the Office of Children's Services (or State equivalent). Other judicial jurisdictions may be applicable and case specific. The ICWA Tribal Representative is responsible for coordinating with the Family Services case management team, as well as requesting orders from Tribal Court for the transfer of jurisdiction of State Court cases. The ICWA Tribal Representative monitors and reports on State of Alaska primarily, but also other State's compliance with the Indian Child Welfare Act. The ICWA Tribal Representative will be expected to respond to ICWA notifications in a timely manner and participate in investigations, discovery, and planning for Kenaitze children as well as other Alaska Native and American Indian children for whom a tribal resolution to provide ICWA services has been obtained. The ICWA Tribal Representative will serve as ICWA liaison between agencies or committees, governing or judicial bodies, the Tribe and other tribes. Essential Functions Obtain enrollment/eligibility documentation for Kenaitze children or enrollment/eligibility documentation and a tribal resolution for other Alaska Native/American Indian families for whom Kenaitze ICWA services are being requested. Participate in team decision making meetings, case conferences, case planning meetings, reviews and State Court hearings where Kenaitze Tribal children have been removed or may be removed; as well as represent the child's best interest to prevent unnecessary removal, placement or adoption. Serve as the Tribe's non-attorney representative in State Court proceedings by researching and interpreting law, reviewing discovery, preparing motions and other court filings, making opening and closing statements and questioning witnesses at trials and other court hearings. Monitor State compliance with active efforts and the provision of culturally relevant services Assist with identifying the child's family members or other ICWA compliant placements and advocate for the placement that is in the child's best interest. Responsible for assessing allegations of child abuse or neglect and taking necessary steps to protect children. Be willing to remove a child from a dangerous situation is highly challenging circumstances. Maintain regular and professional contact with the child and the placement family. Provide assistance and advocacy to other Alaska Native/American Indian families residing within our service area by offering the option of the Kenaitze Tribal Court in children's proceedings through a resolution form the child's tribe. Testify in State and Tribal Court proceedings Prepare monthly and annual ICWA reports to the Family Services Manager, Tribal Court, BIA & other funding sources. Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects Physical Requirements Stand or Sit (Stationary position) Walk (Move, Traverse) Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) Stoop, kneel, crouch or crawl (Position self (to), Move) Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) Taste/Smell (Detect, Distinguish, Determine) Pushing or Pulling Repetitive Motion Hazards and Atmospheric Conditions Other: Dangerous situations, unsafe environments, hostile and threatening people OSHA Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Equipment and Tools Drives KIT or Personal Vehicle: Both Travel Local In State Out of State Qualifications Education Bachelor's Degree in Social Work, Human Services related field preferred or a combination of education and experience in a related field may be substituted for a degree Experience At least 3 years of experience in case management, court proceedings and at-risk child investigations. Knowledge, skill, experience, training, or education to conduct an independent, thorough, and impartial investigation, and to advocate effectively for the best interests of the child. Experience in the Alaska Native community and culture Preferred Knowledge and experience working with cultural diversities License/Certification Current and valid Alaska Driver's License, and must be insurable under Kenaitze Indian Tribes policies. Pediatric CPR & First Aid certification and a Food Handler's Card must be obtained within 30 days of employment. Certification in the Indian Child Welfare Act is required within 3 months of employment Special Skills Understanding of and ability to research State statutes, rules, and Supreme Court decisions related to Child Welfare proceedings. Knowledge of drug and alcohol abuse and treatment options. Knowledge of family dynamics. Knowledge of mental illness, FASD, and mental and physical disabilities affecting customers. Understanding of the impact of domestic violence, child abuse, and neglect on the child. Understanding of child development from infancy through adolescence. Understanding of the impact on the child of Child Welfare proceedings, out-of-home placement and termination of parental rights. Ability to research resources available to the child in the community in which they reside that would meet their unique needs. Demonstrated ability to investigate, research, draft and submit highly professional court reports and documents specific to the administration of ICWA. Demonstrated ability to serve as a strong voice for at-risk children in judicial proceedings. Ability to research and develop special areas of knowledge as appropriate for each investigation and court case. Ability to use critical thinking skills. Ability to maintain objectivity, respectfulness, and composure when working with people who are hostile or threatening. Ability to foster community relationships. Ability to work independently and serve as a member of a multidisciplinary team. Strong organizational skills, attention to detail, and timeliness. Strong oral and written communication skills. Dedicated commitment to the intent of the Indian Child Welfare Act. (ICWA) Working knowledge of Microsoft 10, including but not limited to Outlook, Word and Excel. Ability to work flexible hours, which could include occasional weekend, early morning or evening hours. Ability to travel for case specific child welfare and investigative efforts. Knowledge and experience working with Alaska Native/American Indian people Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others Ability to work independently as well as collaboratively This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position Job Posted by ApplicantPro

The Crowne Plaza Midtown Anchorage, managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest & Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! How we can elevate your career: Advancement : Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws . Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical & Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Department Guest Services Employment Type Seasonal - Part Time Location Fairbanks Transportation and Guest Services Workplace type Onsite This role's hiring manager: Alyssa Littell View Alyssa's Profile RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Reports to: Tour Sales Supervisor Salary Range: Seasonal $18.00 plus bonus potential Guest Services Representatives sells tickets, ensure guests meet the required excursion requirements, ensure guests sign excursion waivers (as required), announce excursion departures, escort guests to their tour vehicle, load guest on the assigned gondola and ensure timely departures of assigned tours. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination Provide excellent customer service to all ISP guests Sell and provide guests with information about all tours available at Icy Strait Point Work as greeters to welcome guests and conduct guest orientations and line control Conduct functions, such as: Checking guests' weight Verifying driver's license information Ensuring guests fill out waivers, as required Secure bag check area Escort guests to tour vehicles or gondola and ensure timely tour departure Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Communicate clearly with tour guides, drivers, supervisors, gondola operators and management Promote other Icy Strait Point venues, distribute literature and/or sell merchandise Assist within programs wherever needed Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Ability to work individually and as a team member when necessary Other duties as assigned. Requirements: Adequate knowledge or willingness to learn about Tlingit culture Must be able to learn a Tlingit Introduction Knowledge of the local area (marine life, plants, animals, birds) Must have good verbal communication; patient and able to lead groups of kids as well as adults Strong commitment to Safety Ability to learn, retain and present excursion information to guests in an accurate manner. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise This is a safety sensitive position that is subject to drug testing Must be 18 years of age or older Physical Requirements & Work Environment: Willing to live in a remote, rural community Comfortable traveling by small plane or ferry to and from a remote setting Able to walk and drive on gravel roads in inclement weather Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Apply today to join our team and be part of something truly special!

The main responsibility of the Skagway Dock Representative team (also referred to as Dock Rep) is to carry out the companys mission of providing clients with a safe, enjoyable, and educational wilderness experience. The Skagway dock reps facilitate the operation of all our day programs by collecting passengers, collecting tickets and waivers, and driving transfers. The dock representative is the first point of contact guests have with the company are relied on to set a standard of professionalism and care. This is a high-paced, high-energy position crucial to daily Skagway and Haines-based operations. REQUIREMENTS Prior office and/or tourism experience preferred Preform excellent customer service Have a clean driving record and be able to be placed on our company auto insurance Must have or obtain a basic first aid and CPR certification Must be able to think nimbly and problem solve quickly and effectively Willingness to help in other areas as needed including but not limed to, driving/guiding tours, expedition sales, assisting Skagway office. JOB DUTIES Reports to Dock Representative Manager Assisting the Dock Representative Manager in running daily operations which includes but is not limited to: Meet guests disembarking cruise ships. Collect tickets and ensure each guest correctly completes the appropriate waiver/assumption of risk form. Give guests a rundown/synopsis of the tour they are taking and answer any questions they have. Check in/out with ship shore excursion staff. Correctly fill out Haines Skagway Fast Ferry waivers Collects tickets and waivers from other guides as they leave the pier. Organize and file waivers according to tour in the office Appropriately fill out ship settlement forms. Settle with ships at the end of the day to ensure payment for tours given. Walk guests or drive guests to the tour departure location. Drive and Guide for our Yukon Extended Summit Drive and Gold Rush Scenic Drive excursions Assist in driving needs for other excursions General administrative/marketing support. Administrative and management support Prepare daily ship summaries for cruise lines and AMG management. Invoice management and filing Support projects and additional responsibilities as needed. CDL Driving: Must obtain and maintain a valid Class B CDL with Passenger and Airbrakes endorsements. To be eligible to obtain a CDL, a candidate must have a clean driving record, be over 21 years of age by March 1, 2024, and have had a drivers license for at least one year Must be willing to contribute to bus driving duties for these and other tours Pass FMCSA required pre-employment drug tests & screening Be enrolled in an FMCSA required random drug testing program Have and maintain a valid Medical Examiners Card Completion of AMG Skagway driver training program Maintain an FMCSA approved logbook for driving hours Complete vehicle checklists as needed. Responsible for cleanliness and excellent maintenance of buses, tour equipment, and the locations that the tours visit. Complete appropriate driver checklists & paperwork at the end of each shift WORKLOAD June, July, and August are busy and the Skagway Dock Representative can expect to receive 40+ hours per week. The nice thing is that Alaska has very generous overtime laws and the Dock Representative can expect quite a jump in your paycheck size. LIVING SPACE AND RENT STRUCTURE Employeehousing is located indowntown Skagway, the grocery store and other attractions are within walking distance from housing.Accommodations consistof shared roomstypically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom.Each house features shared bathrooms, a kitchen area, andlivingroom. Employeesresidingin housing are expected to respect others andmaintaina clean living area.Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yardand mountain views,providinga fantastic base for our team. Additional Notes Rent deductions are made twice a month with 50% of the months rent deducted from the 1st and 2nd paycheck. Rent is prorated for the first month, rent for the last pay period will be deducted in full even if you vacate housing early. Employees must vacate housing within 48hours of their final shift unless other arrangements have been approved by management. Failure to abide by rules outlined in the employee manual and housing agreement may result in immediate expulsion from employee housing. Pets- No Cats, No Dogs. First season employees may not bring pets. Any other pets must be approved by management. Approval may be rescinded if your pet causes problems or is not friendly towards humans or other animals.

The main responsibility of the Skagway Dock Representative team (also referred to as ‘Dock Rep') is to carry out the company's mission of providing clients with a safe, enjoyable, and educational wilderness experience. The Skagway dock reps facilitate the operation of all our day programs by collecting passengers, collecting tickets and waivers, and driving transfers. The dock representative is the first point of contact guests have with the company are relied on to set a standard of professionalism and care. This is a high-paced, high-energy position crucial to daily Skagway and Haines-based operations. REQUIREMENTS Prior office and/or tourism experience preferred Preform excellent customer service Have a clean driving record and be able to be placed on our company auto insurance Must have or obtain a basic first aid and CPR certification Must be able to think nimbly and problem solve quickly and effectively Willingness to help in other areas as needed including but not limed to, driving/guiding tours, expedition sales, assisting Skagway office. JOB DUTIES Reports to Dock Representative Manager Assisting the Dock Representative Manager in running daily operations which includes but is not limited to: Meet guests disembarking cruise ships. Collect tickets and ensure each guest correctly completes the appropriate waiver/assumption of risk form. Give guests a rundown/synopsis of the tour they are taking and answer any questions they have. Check in/out with ship shore excursion staff. Correctly fill out Haines Skagway Fast Ferry waivers Collects tickets and waivers from other guides as they leave the pier. Organize and file waivers according to tour in the office Appropriately fill out ship settlement forms. Settle with ships at the end of the day to ensure payment for tours given. Walk guests or drive guests to the tour departure location. Drive and Guide for our Yukon Extended Summit Drive and Gold Rush Scenic Drive excursions Assist in driving needs for other excursions General administrative/marketing support. Administrative and management support Prepare daily ship summaries for cruise lines and AMG management. Invoice management and filing Support projects and additional responsibilities as needed. CDL Driving: Must obtain and maintain a valid Class B CDL with Passenger and Airbrakes endorsements. To be eligible to obtain a CDL, a candidate must have a clean driving record, be over 21 years of age by March 1, 2024, and have had a driver's license for at least one year Must be willing to contribute to bus driving duties for these and other tours Pass FMCSA pre-employment drug tests & screening Be enrolled in an FMCSA random drug testing program Have and maintain a valid Medical Examiner's Card Completion of AMG Skagway driver training program Maintain an FMCSA approved logbook for driving hours Complete vehicle checklists as needed. Responsible for cleanliness and excellent maintenance of buses, tour equipment, and the locations that the tours visit. Complete appropriate driver checklists & paperwork at the end of each shift WORKLOAD June, July, and August are busy and the Skagway Dock Representative can expect to receive 40+ hours per week. The nice thing is that Alaska has very generous overtime laws and the Dock Representative can expect quite a jump in your paycheck size. LIVING SPACE AND RENT STRUCTURE Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team. Additional Notes Rent deductions are made twice a month with 50% of the month's rent deducted from the 1st and 2nd paycheck. Rent is prorated for the first month, rent for the last pay period will be deducted in full even if you vacate housing early. Employees must vacate housing within 48 hours of their final shift unless other arrangements have been approved by management. Failure to abide by rules outlined in the employee manual and housing agreement may result in immediate expulsion from employee housing. Pets- No Cats, No Dogs. First season employees may not bring pets. Any other pets must be approved by management. Approval may be rescinded if your pet causes problems or is not friendly towards humans or other animals.