Post job

Service representative jobs in Albany, OR

- 351 jobs
All
Service Representative
Customer Service Representative
Service Specialist
Service Officer
Customer Service Specialist
Call Center Representative
Call Center Operator
Participant Service Representative
Customer Service Advisor
Associate Sales Representative
Customer Service Clerk
  • Multi-Location Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Service representative job in Wilsonville, OR

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service,while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within 15 miles of Store #708619, located at: 8249 SW Wilsonville Rd. Ste. D., Wilsonville, OR 97070. This is a FULL TIME position. Starting pay is $18.50 per hour. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish
    $18.5 hourly 4d ago
  • Customer Service Specialist 3

    Recology 4.5company rating

    Service representative job in McMinnville, OR

    Shift: Monday - Friday, 9:00am-5:00pm Role: Under supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. * Other duties as assigned Qualifications: * High school diploma or GED required. * Bachelor's degree preferred. * 4+ years of related experience and/or training. Recology Offers: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $32k-38k yearly est. 5d ago
  • Support Services Representative

    Tyler Technologies 4.3company rating

    Service representative job in Salem, OR

    Description As a Support Services Representative, you will be interacting directly with our local and state partners as well as citizens utilizing the many online services we provide on behalf of the State. You will assist customers by investigating and reproducing errors, reporting software bugs, troubleshooting errors, and providing general support. Must be about to work a hybrid work schedule. Responsibilities Process a high volume of incoming customer inquiries promptly and efficiently through unscripted telephone, email and chat conversations Resolve incoming inquiries regarding login issues, billing issues, technical problems, service questions, and other general concerns Take detailed notes, document customer contacts quickly, and maintain customer records during and after each customer contact in the Customer Relationship Management system Understand and determine the cause of problems quickly and apply the appropriate solution Review and process documents for compliance with established regulations Manage sensitive information securely and in accordance with company policies and procedures Demonstrate commitment to customer satisfaction and interact with customers in a professional and courteous manner at all times Solve technical problems with minimal supervision Navigate a computer effectively and learn to use and support multiple web-based systems quickly Provide accurate and complete information to meet customer needs and achieve satisfaction Work with supervisor to stay updated on product knowledge, company policies and procedures, and effectively handle changes in any of these areas Provide timely feedback to the supervisor regarding challenges or customer concerns Qualifications High School Diploma and a minimum of one year of customer-facing work experience. Excellent communication skills, including clear verbal and written abilities. Strong organizational and prioritization skills. Ability to multi-task in a fast-paced environment to ensure timely follow-through. Must have excellent problem-solving skills and keen attention to detail. Must be self-motivated and demonstrate initiative. Ability to understand a variety of technologies and platforms. This position allows both flexible and remote workdays opportunities
    $30k-34k yearly est. Auto-Apply 55d ago
  • Client Service Representative/MLA 2

    Brigham and Women's Hospital 4.6company rating

    Service representative job in Salem, OR

    Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 20-hour position evenings Monday through Friday 5:00PM-9:00PM No weekend or holiday rotation Job Summary * Follows proper telephone etiquette for answering incoming and outgoing telephone calls. * Answers all telephone calls in a timely manner. Identifies self by name and department when answering incoming telephone calls. Does not transfer telephone calls to another person or department without informing recipient of who is calling and the reason for the transfer. Informs the caller that they will be transferring the call to the appropriate person gives the caller the phone number and their name in case the call is disconnected. * Successfully answers all inquiries while promptly and accurately assisting patient's, clinicians and colleges obtaining the proper resolution to the inquiry. * Carefully documents all Client Calls in the Beaker making sure to have accurate documentation * Is careful to assign to the appropriate department pertaining to the call. * Monitors the follow-up list per Laboratory protocol. * Provide clerical and support services, including answering phones and communicating critical, STAT, or lab results to the appropriate department or licensed care provider. Ensure all calls are properly documented in accordance with established protocols. * Faxes or calls as requested. * Print nursing home labels. * Print nursing home requisitions. * Enter safety events into our RL system. * Cover specimen processing as needed. * Cover home care outreach as needed. * Utilize Faxcom to index and file electronically received lab orders. * Scan and transcribe paper orders into Epic. Qualifications * High School diploma or GED required * Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Experience Experience in a laboratory or healthcare setting 1-2 years required Additional Job Details (if applicable) * Laboratory Requires intense attention and concentration. * Ability to handle several processes concurrently. * Ability to deal with a wide range of personalities. * Basic computer skills. * Previous laboratory experience strongly preferred: Hands-on experience working in a laboratory setting, including familiarity with lab procedures, equipment, and safety protocols. * Previous laboratory experience strongly preferred as a Medical Lab Assistant, Phlebotomist, or Client Services Representative. * Medical Terminology certification strongly preferred Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 17d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Service representative job in Newport, OR

    Job Description The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
    $28k-37k yearly est. 28d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service representative job in Eugene, OR

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $33k-39k yearly est. 3d ago
  • Customer Service Representative 832318

    Selectemp 3.8company rating

    Service representative job in Philomath, OR

    Your Next Opportunity is Here - Now Hiring a Customer Service Representative in Philomath, OR! Job Title: Customer Service Representative Pay: $18.00-$26.00/hour Hours: M-F 8am-5pm during training period. After training period you will be moved to Wed-Sat 7am-6pm Start Date: ASAP Looking for a people-first role where you can make a real impact? Join a growing Internet Service Provider serving the Mid-Willamette Valley. As a Customer Service Representative, you'll be the frontline connection for our customers by helping troubleshoot issues, answering questions, and ensuring an exceptional experience every step of the way. As a CSR, you'll support customers through clear communication, empathy, and problem-solving skills. You'll play a critical role in maintaining high service standards and helping customers feel heard, supported, and valued. What You'll Do: As a Customer Service Representative, you will: Manage incoming calls and customer service inquiries. Make outbound calls to potential customers inquiring about service. Perform basic network troubleshooting with customers. Maintain detailed documentation of all calls and troubleshooting steps. Perform additional duties assigned by the Customer Service Manager. Understand basic RF, fiber, and networking concepts. Go the extra mile to support each customer. What You'll Bring: The ideal candidate for this role will have: 1 year of customer service experience 1 year of technical support experience preferred Basic understanding of internet, fiber, and networking is preferred High school diploma or equivalent Typing speed of 35 WPM minimum Strong verbal and written communication skills. A customer-first mindset and strong problem-solving abilities. Benefits Upon Permanent Hire: Health, Dental and Vision insurance 401(k) Paid time off On-the-job training Location & Schedule: This position is full-time and on-site in Philomath, OR. Ready to Take the Next Step? If you're ready to join a mission-driven company and deliver exceptional customer experiences, apply today or reach out to our recruiting team to learn more. We're excited to meet you! #STALB
    $18-26 hourly 1d ago
  • Access Services Specialist

    UO HR Website

    Service representative job in Eugene, OR

    Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $19.7-29.7 hourly 60d+ ago
  • Customer Service

    Andrew Core Insurance Agency LLC Farmers Insurance

    Service representative job in Eugene, OR

    Job Description Dont wait, take the next step in your career today. Andrew Core Insurance Agency LLC Farmers Insurance in Eugene, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Meet new business production goals and objectives as established. Process customer policy change requests. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Document each customer contact in eAgent. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Return all phone messages promptly. Share training and education knowledge and expertise with team members. Maintain knowledge of new products and services. Generating insurance quotes. Provide exceptional customer service and support. Be outstanding at relationship building. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. Stay up-to-date on industry market trends and best practices. Assess and identify the wants and needs of your customer(s) over the phone. Attend training and continuing education courses. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Must have ability to multi-task. Must be highly self-motivated. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. Driven and goal-oriented individual. Enthusiasm, optimism, and a willingness to see the good in every situation. Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
    $32k-42k yearly est. 2d ago
  • Call Center Representative Medical - Full Time

    Oregon Urology Institute

    Service representative job in Springfield, OR

    Oregon Urology Institute has a full-time position available for a Call Center Representative. This customer/patient service opportunity will allow you to assist in the health journey for our patients and make a difference. Work with a really fun team! Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy. Essential Functions: Answers/routes phone calls to appropriate department Schedules patient appointments by entering/verifying/changing patient demographics or insurance coverage in the computer Respond to messages and appointment requests via patient portal Make outbound calls to schedule new and existing patient appointments based on incoming referrals Other tasks as assigned Experience: Minimum of 1-2 years of any customer service experience preferred Minimum of 1-2 years of recent healthcare setting is preferred but not required Previous inbound call center experience a plus Knowledge: Computer and typing experience required Scheduling, Medical terminology, knowledge of medical procedures preferred but not required Skills: Ability to clearly communicate, verbal & written Multi-tasking Flexible and quick learner Education: High school graduate NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. All candidates must pass a drug screen and background check in order to be considered for employment. This is a Full-time position. Oregon Urology Institute offers excellent employer paid life, health, dental and vision, voluntary benefits and a generous retirement. For full consideration, please apply! Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $31k-40k yearly est. 13d ago
  • Call Center Representative

    Quantum Recruiters

    Service representative job in Springfield, OR

    We are seeking a dependable and customer-focused Call Center Customer Service Representative to join our clients' team. The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to providing outstanding service to every customer. This role involves handling inbound and outbound calls, resolving customer inquiries, and maintaining accurate records in our client's system. Responsibilities Answer and manage inbound/outbound calls in a professional and courteous manner Assist customers with account questions, order inquiries, and issue resolution Document all customer interactions accurately in the company's CRM system Follow call center scripts, policies, and procedures Escalate complex issues to supervisors or other departments when necessary Meet or exceed daily and monthly performance metrics Maintain a positive and professional attitude at all times Qualifications High school diploma or equivalent required; associate degree preferred 2+ year of customer service or call center experience preferred Strong communication and active listening skills Ability to multitask and navigate computer systems efficiently Reliable, punctual, and detail-oriented Team player with a positive attitude
    $31k-40k yearly est. 59d ago
  • Clinic Services Specialist 2 - Medical Receptionist

    Legacy Health 4.6company rating

    Service representative job in Silverton, OR

    Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression - making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day. What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include: Scheduling patient appointments with accuracy and care Verifying insurance and handling patient registration Managing co-pay collections and balancing daily/weekly deposits Supporting front-office operations and serving as a resource for colleagues Assisting with limited coding and charge entry as needed Is This the Right Role for You? We are looking for individuals who: Thrive in a demanding environment Possess strong communication and problem-solving skills Self-directed and take initiative to support both patients and colleagues Have a passion for healthcare and a commitment to patient-centered service What You Need to Succeed Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry. Qualifications Education High School diploma or equivalent required. Experience: A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience Familiarity with Medical Terminology Skills: Communications skills. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure BLS certification, preferred What We Offer You - At Legacy Health, we take care of our team just as much as we care for our patients. Here is what makes working with us special: Growth & Career Pathways: Gain valuable experience in insurance and billing-steppingstones for future revenue cycle roles Leadership opportunities in front-office functions Access to a large network of career advancement possibilities Exposure to multidisciplinary teams, opening doors to new interests A Supportive & Inclusive Work Environment: Friendly, collaborative team members who genuinely care about you Work-life balance and resources to support your well-being Leadership that listens and values your input for process improvements Diversity and inclusion through Employee Resource Groups (ERGs) Perks & Benefits: Competitive health benefits starting on day one Free parking at multiple clinic locations Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region Employee discounts on entertainment, tickets, and more Fun employee engagement activities throughout the year Join Us and Make a Difference! Ready to be the friendly face that brightens a patient's day? Looking for a rewarding role where you can grow and thrive? Apply today and take the next step in your healthcare career with Legacy Health! Pay Range USD $20.83 - USD $29.79 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************
    $20.8-29.8 hourly Auto-Apply 57d ago
  • Float Financial Services Officer I - High Street Branch

    Marion & Polk Schools Credit Union 3.8company rating

    Service representative job in Salem, OR

    Job DescriptionDescription: Do you love your community and want to make a difference? Do you like to work hard and play hard? Are you passionate about member service and helping people succeed financially? Maps Credit Union seeks a Float Financial Services Officer I who is driven, collaborative, and a great communicator. The home branch for this position is located at our High Street Branch and requires travel to our other 10 branches as needed. Key responsibilities include, but are not limited to: Engage with Maps members in a professional and positive manner. Provide excellent customer service while processing account services to members. Enhance member relationships by assessing their needs and recommending products and services. Process loan applications and obtain reports and information from credit reporting agencies. Function as a teller as needed. Accurately maintain and balance a cash drawer, checks, and money orders within established policy limits. Achieve personal and branch monthly goals. Follow regulatory and policy compliance requirements and Credit Union operations and security procedures. Financial Service Officers receive in-house training from our Learning & Development team as well as on-the-job training. Additional industry-related classes are available to enhance your knowledge and skills. If you are interested in starting a career and supporting the local community, we hope you'll consider joining us! Requirements: Qualified candidates will have the highest level of ethical behavior and an Associate degree in Business, Economics, Banking, or equivalent financial services experience. A minimum of 2+ years experience in customer service, including direct and indirect selling roles. A minimum of 2+ years in the financial industry with progressive responsibility is preferred. Must be bondable. Starting Pay Range: $24.00 - $27.73 per hour, depending on experience. Opportunities to earn monthly incentives. Work Schedule is Monday-Friday during business hours with rotating Saturdays. This float position requires flexibility to work at various branch locations. You will receive milage reimbursement when traveling from the home branch to other branches. To show our appreciation to employees, we offer: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Employer-paid Life Insurance Employer-paid Short-Term and Long-Term Disability Insurance 401(k) retirement plan with employer matching Generous paid time off, starting at 12 hours per month 10 paid holidays per year Employee Assistance Program Student loan paydown program Employee loan discount program Wellness incentives Why employees are proud to work here: We offer paid volunteer time We provide financial education for youth and adults We provide grants to teachers in the valley We offer scholarships for local high school seniors headed to college About Maps: Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 81,000 members at 11 branch locations and supports over 300 employees. More than anything else, we believe in lifelong learning-not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
    $24-27.7 hourly 22d ago
  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company

    Service representative job in Salem, OR

    **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-38k yearly est. 56d ago
  • Access Services Specialist (Part-time Eveningend Supervisor)

    George Fox University-Staff and Administrator 4.1company rating

    Service representative job in Newberg, OR

    Job Description George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons. Job responsibilities include, but are not limited to: Providing outstanding customer service to all library patrons. Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues. Performing all library circulation services and other special projects and duties as assigned. Training and supervising the scheduled evening and weekend student employees in the circulation area. Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures. Overseeing the opening and closing procedures for the building. Supporting the research librarians by working on projects (such as updating libguides) Maintaining inventory of library supplies. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. Other duties as assigned. A Day in the Life of This Position: Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training. We're looking for candidates who have: One year of library or other relevant experience. Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus. Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time. Ability to relate effectively with the library's public and supervise student employees. Excellent verbal and written communication skills. Ability to work independently with a high level of dependability. Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. A commitment to the University's Theology of Racial and Ethnic Diversity. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Job information: Hours Per Week: 40 hours per week, 9 months per year Work Period: August 15th through May 15th Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m. The schedule will adjust to weekday/daytime hours during Christmas break and Spring break. Primary Work Location: Newberg Campus Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level. Supervisor: Access Services Supervisor George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Application Procedures - kindly apply only through this website When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume : Letter of Interest Curriculum Vitae (CV) or Resume Other supporting materials may be requested at a later stage of the review process. Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! **This position is subject to close at any time, regardless of the date on the posting. **Have questions or need assistance with our application process? Contact Georgefoxcareers@georgefox.edu Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
    $30k-34k yearly est. 20d ago
  • Customer Service Representative- Banking

    First Federal 4.2company rating

    Service representative job in McMinnville, OR

    Job Description Why Join First Federal? At First Federal, we're committed to fostering a supportive environment where your expertise can shine. We celebrate our team's success, set ambitious goals, and prioritize community involvement. As part of our team, you'll contribute to a culture rooted in excellence and community impact. First Federal is looking for a Customer Care Specialist (CCS) to join our team. If you have strong communication skills, enjoy helping customers, and thrive in a fast-paced environment, this role is for you. As a CCS, you will provide exceptional customer service over the phone, assisting with deposit accounts, online banking, debit cards, and more. This is a full-time onsite position in our McMinnville Home Office location. Responsibilities Answer a multi-line phone system in a tactful, professional and timely manner Utilize active listening skills to identify caller needs. Refer customer if needed through consultation with receiving party to ensure a soft handoff Handle escalated customer service situations effectively by demonstrating empathy Maintain an understanding of First Federal products and services and participate actively in ongoing training to ensure competency. Provide product/service information to customers Provide telephone support to mobile, online banking and bill pay customers Provide telephone support to ATM and Debit card customers, including trouble shooting denials, activation, limits and disputes Field, research and resolve basic complaints in a friendly and courteous manner Perform related clerical and computer support work to properly document customer interactions such as call logs and activities Proactively engage customers via detection tools to identify and reduce debit card fraud Be able to field general questions and concerns regarding garnishments and levies Identify and escalate issues to supervisor when necessary and appropriate Process service charge reversals Process verbal stop payments for customers Qualifications One or more years of direct customer service experience required. Prior experience in a telephone customer service environment preferred. Strong verbal and written communication skills Excellent problem-solving abilities with a customer-first approach Proficiency in Microsoft Office (Word, Excel) and the ability to learn new systems quickly Ability to work independently in a fast-paced environment High school diploma or equivalent required What We Offer: Competitive compensation and benefits package Training and ongoing professional development Opportunities for career advancement within First Federal A supportive, team-oriented work environment where your contributions are valued Pre-Employment Requirements: This position will have access to cash, financial instruments, financial transactions or confidential customer financial information. As a result, the following pre-employment screens are required: Pre-employment drug screen - excluding Marijuana Criminal background screen Consumer credit report DMV record search
    $32k-36k yearly est. 28d ago
  • Customer Service Representative - Floating

    Oregon Coast Bank 4.6company rating

    Service representative job in Newport, OR

    Description: The Customer Service Representative will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. Must be able to travel between various locations between Tillamook, Lincoln and Coos counties Essential Duties and Responsibilities The essential functions include, but are not limited to the following: CSR - level 1: Promotes and maintains positive relations with all contacts, customers, and potential customers. Complies with all department and company policies and procedures. Contributes to the fulfillment of company objectives and goals. Performs as a team member in allocating and coordinating the workflow. Opens new accounts, closes accounts, updates accounts, issues debit cards, assists customers with account issues. Admits customers to safe deposit boxes. Promotes the bank's products and services. Identifies and capitalizes on opportunities to promote new banking services for the benefit of the customer. Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals. Accepts deposits, confirming the accuracy of the transaction. Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. Prepares, verifies, and issues cashiers' checks, bank, and personal money orders. Fills out wire forms Processes over the counter transfer requests between accounts Enters transactions in the bank's recordkeeping system, recording all transactions and producing customer receipts. Calculates daily transactions using appropriate technology. Balances all monies in cash drawers at the end of shifts. Maintains a work area that ensures the safety of all negotiables and confidential records. Performs other related duties as assigned. Performs notary services CSR - level 2 (additional duties): Maintains the vault. Orders a cash supply to meet daily needs. Balances ATM daily. Processes ACH originations. Processes and uploads the wire transfers CSR - level 3 (additional duties): Administers customer accounts by opening and/or closing certificates of deposit accounts for consumers, businesses, trust accounts, IOLTA's, Minor Accounts, IRA's and CD's and safe deposit boxes, collecting all required documentation to ensure compliance with Bank, BSA, and Patriot Act requirements Be familiar with the employee handbook and will be held accountable to the standards of conduct and expectations detailed therein. Requirements: Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma required Minimum of one to two years prior management or supervisory experience Excellent verbal communication skills Excellent math skills• Trustworthiness and the ability to act with integrity Thorough understanding of customer service Ability to learn and use the bank's PC hardware and software Must be proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook Reliable transportation Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Must have flexibility to deal with changing work hours and locations as needed. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
    $30k-33k yearly est. 13d ago
  • Associate Sales Representative, ENT - Portland

    Integralife

    Service representative job in Sweet Home, OR

    Changing lives. Building Careers. Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what's possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care. The Associate Sales Representative will be expected to expand the sales of Acclarent products, convert accounts in a manner that complies with the company policy and sales direction and provide support to the aligned territory for all sales related activities. Under generation direction and in accordance with all applicable federal, state, and local laws/regulations and corporate Integra Lifesciences, procedures and guidelines, this position: Associate Sales Representative will be trained to understand and demonstrate proper use of our ENT Products in the operating room, private practice, and/or ASC setting This position requires the ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology. This position will be expected to execute the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action. Responsible for communicating business related issues or opportunities to next management level Performs other duties assigned as needed Qualifications: An Undergraduate Bachelor's degree required, majored in a technical or scientific field preferred One or more years of relevant sales or professional experience preferred The ability to work in an operating room, private practice, and ASC environment is required This position requires travel A valid driver's license issued in one of the 50 United States is required Eager to Learn the basics of the ENT space and the medical device field Documentation of successful sales performance is preferred Experience covering large geographies preferred Experience selling technical and disposable products preferred Exempt position requiring the ability to establish effective work schedule that accommodates frequent disruptions to routines and flexible work hours in accomplishing objectives Must have and maintain knowledge of healthcare industry, medical device industry, disease states, and therapeutic and institutional trends. Must successfully complete company training programs Must have valid driver's license in the state of residence, advanced computer skills, and the ability to multitask without direct oversight of manager. Must be willing and able to travel overnight and locally, regionally, and nationally up to 50%. Must have clean driving record. Position requires periodic presence near and with heavy machinery, ability to lift 60lbs, ability to wear heavy lead protective aprons and other safety equipment in lab environment. Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following ******************************************* Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices: EEO Is the Law | EOE including Disability/Protected Veterans Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at ***********************. Unsolicited Agency Submission Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate's name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails. Integra - Employer Branding from Integra LifeSciences on Vimeo
    $47k-67k yearly est. Auto-Apply 49d ago
  • Call center

    Global Channel Management

    Service representative job in Wilsonville, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Answer the Customers call in a friendly and professional manner Establish and maintain good customer relations with both internal and external customers . Diffuse difficult customer situations Excellent oral & written communication skills Ability to multitask effectively Ability to work independently in a fast pace situation PC and Systems knowledge (MS Office Suite including strong excel skills) Must be able to handle multiple customer situations and temperaments while performing repetitive tasks Experience: 1 year taking calls in a call center environment . Education: Minimum: High School Diploma or Equivalent. Additional Information $14/hr 3 MONTHS
    $14 hourly 9h ago
  • Access Services Specialist (Part-time Evening/Weekend Supervisor)

    George Fox University 4.1company rating

    Service representative job in Newberg, OR

    George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons. Job responsibilities include, but are not limited to: Providing outstanding customer service to all library patrons. Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues. Performing all library circulation services and other special projects and duties as assigned. Training and supervising the scheduled evening and weekend student employees in the circulation area. Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures. Overseeing the opening and closing procedures for the building. Supporting the research librarians by working on projects (such as updating libguides) Maintaining inventory of library supplies. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. Other duties as assigned. A Day in the Life of This Position: Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training. We're looking for candidates who have: One year of library or other relevant experience. Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus. Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time. Ability to relate effectively with the library's public and supervise student employees. Excellent verbal and written communication skills. Ability to work independently with a high level of dependability. Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. A commitment to the University's Theology of Racial and Ethnic Diversity. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Job information: Hours Per Week: 40 hours per week, 9 months per year Work Period: August 15th through May 15th Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m. The schedule will adjust to weekday/daytime hours during Christmas break and Spring break. Primary Work Location: Newberg Campus Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level. Supervisor: Access Services Supervisor George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Application Procedures - kindly apply only through this website When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume : Letter of Interest Curriculum Vitae (CV) or Resume Other supporting materials may be requested at a later stage of the review process. Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! **This position is subject to close at any time, regardless of the date on the posting. **Have questions or need assistance with our application process? Contact ****************************** Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
    $30k-34k yearly est. 21d ago

Learn more about service representative jobs

How much does a service representative earn in Albany, OR?

The average service representative in Albany, OR earns between $27,000 and $46,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Albany, OR

$35,000
Job type you want
Full Time
Part Time
Internship
Temporary