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Patient Service representative
Adventhealth 4.7
Service representative job in Denver, CO
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
2525 S DOWNING ST
**City:**
DENVER
**State:**
Colorado
**Postal Code:**
80210
**Job Description:**
+ **SIGN ON BONUS ELIGIBLE FOR NEW HIRES! Up to $5,000!**
+ Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
+ Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
+ Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
+ Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
+ Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body
**Pay Range:**
$19.38 - $31.01
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Administrative & Executive Services
**Organization:** AdventHealth Medical Group Porter
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150662203
$19.4-31 hourly 1d ago
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Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Service representative job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & ServiceRepresentative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 4d ago
Customer Service Representative
Patient's Choice Medical
Service representative job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 4d ago
Front Desk Representative
First Integrity Title Company 4.1
Service representative job in Denver, CO
Primary Duties and Responsibilities:
All job functions are expected to be maintained during weekly schedule. The employee must
arrive on time to address customer phone calls and visits. Dress code is business casual.
• Manage front desk activities.
o Answer phone in a timely and friendly manner and transfer as needed
o Take accurate messages
o Greet customers and escort to closing rooms
• Manage incoming and outgoing mail
• Collect earnest money via mail or by person and deliver to appropriate source
• Handle special assignments as deemed necessary by manager
• Maintain appearance of front office space
• Order and inventory office supplies on a weekly basis
• Assist with group inbox - data entry, assigning emails, other duties as needed
Qualifications:
• One year of administrative/reception work is required
• High School Diploma or equivalent
• Bilingual (Spanish) highly sought
• Background in customer service and office environment is preferred
• Able to follow all company procedures and policies including meeting the company
customer service expectations
• Experience using Microsoft Word, Outlook, Adobe
• Candidate should be dependable, reliable and prompt. If you are not a person that can
make it to work on time, please do not apply!
Skills:
• Strong oral and written communication skills
• Exceptional customer service
• Effective listening skills
• Able to multi-task
*All applicants will be subject to a background check.
$30k-38k yearly est. 1d ago
Aviation Customer Service Supervisor
ABM Industries 4.2
Service representative job in Denver, CO
The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities
**Pay Range $22.00 - $23.00 Hourly**
The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
**Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management (*********************************************************************************************************** .
Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
**General Responsibilities:**
Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
**Specific Duties / Essential Job Functions:** (Other duties may be assigned.)
+ Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
+ Ensure that future schedules are complete (days off, vacations, etc.)
+ Ensure all call offs are covered.
+ Accommodate increased / decreased client staffing requests.
+ Manage employee lunches and breaks.
+ Manage the No-Fault Attendance Policy
+ Communicate with Client representatives on a frequent basis regarding operations.
+ Manage daily schedules.
+ Maintain daily shift report for managers.
+ Perform basic administrative and payroll functions (if applicable)
+ Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels.
+ Effectively coach, counsel and discipline employees.
+ Work with Safety Quality Manager to ensure the safety and security of the operation.
+ Set positive, professional example for workforce.
+ Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
+ Miscellaneous duties as assigned
**Supervisory Responsibilities:**
**Other:**
**Physical Demands:** _The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
+ The individual may be required to stand and walk for 2/3 or more of the work shift.
+ Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift.
+ Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift.
**Work Environment:** _The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
+ The work environment has a moderate noise level.
**Specific Job Knowledge, Skill, and Ability:** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
**Language Skills:**
+ Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.
+ Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public.
**Math Skills:**
+ Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
**Reasoning Ability:**
+ Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
+ Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times.
+ Employee must comply with and enforce all guidelines and policies set forth in the ABM Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy.
**Education:**
High school diploma or GED required. College degree or equivalent work experience preferred.
**Experience:**
Previous management experience preferred.
**Overall:**
+ Must be 18 years of age or older.
+ Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable).
+ Must work schedule as assigned.
ABM will accept applications for this position until 10/17/2025.
REQNUMBER: 136546
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$22-23 hourly 4d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Service representative job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customer service, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 20h ago
Consult, Customer Success
Re/Max 4.2
Service representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 22, 2026
$70k-80k yearly 38d ago
Consult, Customer Success
Re/Max Real Estate 4.5
Service representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
* Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
* Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
* Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
* Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
* Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
* Experience with Customer Relationship Management Software preferred.
* Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
* Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
* Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
* Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
* Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
* Competitive Medical, Dental, and Vision benefits
* Retirement plans with optimal company match
* Annual bonus/merit opportunity
* Educational Assistance
* Mental Health support program
* M.O.R.E. Events offered in-person and virtually
* Mentorship program
* Employee Resource Groups
* Community Engagement
* Diversity, Equity, and Inclusion
* Parenting
* Remote
* Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
* As measured by transactions sides
Application Deadline: January 22, 2026
$70k-80k yearly 38d ago
Customer Executive Food Service
Bimbo Canada
Service representative job in Commerce City, CO
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $102,000- $142,800
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
We are considering applicants that are located in the West Coast within the current Region coverage.
Position Summary:
As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets.
Key Job Responsibilities:
* Achieving sales budget by selling foodservice bakery products into broadline distributors and operators.
* Develop in-depth knowledge of key customers, competitors, and brokers in the Region.
o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI.
* Daily Management and Development of the broker network.
o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales.
* Manage and lead new bread line project for the West for new segment and market.
o Will require heavy travel throughout the region as project is deployed.
* Exceed sales targets and meet expectations of key accounts while maintaining strong relationships.
* Attend food shows, conduct broker training, product cuttings and business reviews.
* Manages and negotiates pricing and trade expenditure with customers.
* CRM and Trade Management Platforms use.
* Additional duties as assigned.
Key Job Responsibilities:
* Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans.
* Must possess strong driven self-motivation skills.
* Strong presentation skills, excellent verbal and written skills.
* Excellent follow-up skills.
* Proven track record with growth.
Leadership Competencies:
* Adapts approach and attitude in real time, according to the changing demands of different situations.
* Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
* Holds self and others accountable to meet commitments.
* Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education and Work History:
* Bachelor's degree in business management and/or Marketing or Sales required.
* Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus.
* Strong sales budget management and financial awareness
* Travel required up to 75%.
* Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$32k-57k yearly est. 41d ago
Bi-Lingual Customer Success Representative
Yield Solutions Group Inc.
Service representative job in Centennial, CO
Bi-Lingual Customer Success Representative
Company:
Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify
We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source.
We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver
Job Summary
We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction.
This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun.
Key Responsibilities
Handle inbound call flow in an efficient and professional manner
Proper inbound service levels, according to company standards
Handle e-mail and chat inquiries in a professional manner
Transfer call to the appropriate staff when needed.
Apply proper phone and written etiquette in order to resolve customer inquiries
Active listening and learning skills
Provide creative and innovative thinking
Troubleshoot customer issues and ensure a firm resolution
Handle issues in the best interest of both the company and customer
Assist in providing customers with a sold understanding of the loan process
Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed
Assist in handling and completing deals with no product
Handle all other duties as assigned by management.
Skills and Knowledge
Must speak both Spanish AND English
Strong communication skills
Great work ethic
Understanding of financial terminology and financial instruments
Tenacity
Ability to multi-task
Friendly personality
Computer proficiency
Must be able to type 40 wpm
Ability to quickly absorb product knowledge and sales processes
Fluent in Spanish would be an advantage
Experience:
One-year customer service-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures.
Financial Services or Insurance experience
Outgoing customer services/sales experience
Outbound Call Center Sales experience
What we offer:
Full training in the sales process and products
Great Benefit package including:
Full-Time Base plus Monthly Bonus
Health, Dental and Vision Insurance
Life Insurance
Paid Time Off
401(k) Plan
True potential for advancement, we always endeavor to promote from within.
Company
Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision:
Integrity
Respect
Accountability
Compliance
Collaboration
Passion
Appreciation
Compensation details: 21-22 Hourly Wage
PI02ebd29f27b6-31181-39450590
$35k-54k yearly est. 8d ago
Business Services Principal Professional
University of Colorado 4.2
Service representative job in Aurora, CO
Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy.
This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team.
This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research.
This position is the Center's lead resource for financial, personnel and IT matters.
Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center.
The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities.
Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead.
Ensure the Ludeman Center financial activity adheres to University and Foundation policies.
Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps.
Regularly monitor revenue and expenditure activity for each source of funds.
Generate journal entries, payroll expense transfers, funding distributions within accepted university policy.
Direct Ludeman Center expenditures by the staff.
Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations.
Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center.
Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues.
Administer and coordinate scope-of-work, contract execution and monitoring.
Provide analysis of Ludeman Center funding model(s) and sources and uses.
Provide timely financial updates to the Ludeman Center Director and Deputy Director.
Coordinate with School of Medicine on physical space inventory.
Oversee Center computer inventory and updates to software and hardware.
Act as Approving Official for purchasing and travel card holders.
Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes.
Some agreement details are highly confidential and discretion is needed to ensure privacy.
Prepare program revenue reports, track program sponsors and prepare sponsor invoices.
Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation.
Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board.
Board presentations require knowledge of variances between budgets and actual spending.
Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement.
Provide support for community education, research and outreach programs as well as special events as needed by other Center leads.
Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors.
Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award.
Provide strategic planning analysis and manage programs as assigned.
This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive.
The duties of this position may change from time to time and/or based on business need.
We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.
Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare.
CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year.
We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually.
Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.
Read CU Anschutz Quick Facts here.
The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health.
Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research.
In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field.
Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage.
Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution.
Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations.
Two years of relevant related program and grant management (research, foundation, private, event, etc.
) experience Two years of experience utilizing and managing databases using electronic software.
Two years of experience with University systems and procedures.
Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration.
Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action.
Strong analytical and financial skills, including budgeting, forecasting, and financial analysis.
Excellent interpersonal and organizational skills, and ability to problem solve and multi-task.
Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff.
Excellent communication skills, both oral and written.
Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement.
Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability.
Ability to meet multiple concurrent deadlines with continuous changing of priorities.
Due to the confidential nature of the duties, discretion is required.
Strong computer and technology skills; proficient in all Microsoft Office applications.
How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison.
meyerkord@cuanschutz.
edu.
Screening of Applications Begins:Immediately and continues until position is filled.
For best consideration, apply by February 5, 2026.
Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process.
To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.
adacoordinator@cuanschutz.
edu .
Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors.
To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases.
If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively.
In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison.
meyerkord@cuanschutz.
edu.
Position Number: 00844199
$23k-34k yearly est. Auto-Apply 10d ago
Client Success Renewals Specialist
Norstella
Service representative job in Denver, CO
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Call Center Representative
360 It Professionals 3.6
Service representative job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-37k yearly est. 60d+ ago
Client Specialist
Barry's 3.7
Service representative job in Denver, CO
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$43k-71k yearly est. 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Bill Knight-State Farm Agent
Service representative job in Denver, CO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist In-Office
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow with Purpose.
The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What Youll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional support for policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What Were Looking For
Strong customer service and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full licensing support and guidance from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you.
Apply today to join the Bill Knight State Farm Agency.
$26k-32k yearly est. 6d ago
Reservationist
C Lazy U Ranch Operations Inc.
Service representative job in Granby, CO
Description:
Help create the ultimate Rockies Ranch experience!
Now hiring for Onsite, Full-time Year-round Position!
Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period.
Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today!
Working Environment: Working Ranch & Guest Hospitality
OBJECTIVE:
The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email.
Operate within the policies and procedures set forth for the reservation department and the ranch.
Represent the ranch by being friendly and knowledgeable to both guests and staff.
Know all cabins/rooms layouts, amenities, and location.
Check availability, offer alternatives if needed, and quote rates for potential guests.
Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc.
Book reservations efficiently to maximize room revenue.
Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc.
Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning.
Monitor guest numbers for certain time periods to avoid exceeding capacity.
Provide daily reporting to double-check work and ensure all reservations are entered correctly.
Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all related duties as assigned.
Requirements:
QUALIFICATION REQUIREMENTS:
High School Diploma or equivalent
Minimum 1 year experience and/or training in reservations or hospitality industry.
Candidates with a strong sales background in non-hospitality-related fields will be considered.
Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette.
Proven ability to overcome objections, offer alternatives and close the sale.
Internally motivated; works well and achieves results with little or no supervision.
Manages stress, maintains focus and positive attitude amidst change or under pressure.
Works well in a team environment.
Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications.
Experience with Opera or similar reservations or CRM systems a plus.
PHYSICAL REQUIREMENTS:
Must be able to sit for prolonged periods of time.
Must be able to reach, pull, lift, bend.
This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.
$27k-34k yearly est. 7d ago
Client Specialist - Commercial Term Lending-Commercial Real Estate
JPMC
Service representative job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
$33k-51k yearly est. Auto-Apply 60d+ ago
Customer Experience Representative
City of Englewood, Co 3.6
Service representative job in Englewood, CO
The City of Englewood strives to provide excellent customer service to members of the community and the public. The Customer Experience Assistant (CEA) serves as a critical part of the City of Englewood's Customer Experience Program. They are often the first point of contact, providing direct customer service to community members and the public in person, over the phone, email, and other communication methods.
The position provides directional assistance, answers phone calls, and enters information into the city's Citizen Response platform on the customer's behalf as necessary. The CEA will search the Citizen Response platform knowledgebase, city website and other sources to provide fast, effective, and accurate information, as well as mail processing/distribution, filing and other office-related tasks.
This position also performs specialized clerical work offering passport services by processing and validating passport applications on behalf of the United States Department of State, while collaborating with other certified staff. The position assists staff with administrative tasks within the City Clerk's Office.
REPORTING RELATIONSHIPS
Reports to: Deputy City Clerk
Direct Reports: None
DUTIES AND RESPONSIBILITIES
The CEA provides direct customer service; performs data collection and entry related to customer service; suggests customer service program improvements; and provides general office support. The listed examples of work are not intended to be all-inclusive. They may be modified with additions, deletions, or changes as necessary.
Essential Duties & Responsibilities
Customer Service
* Greet community members and the public with professionalism in person, over the phone, and through a variety of online methods.
* Provide directional assistance, answer general questions, and connects or provides contact information for appropriate city personnel.
* Search the Citizen Response (My Englewood) platform for answers to common questions/concerns, the city website, and other resources.
Passport Acceptance Agent
* Receives and processes applications for United States passports.
* Processes passport applications, including reviewing forms, proof of citizenship, and other controlled records.
* Reviews information on applications to determine eligibility according to federal laws and the U.S. Department of State's policies.
* Queries applicants to obtain additional or clarifying data.
* Answers questions of individuals concerning passport applications and related services.
* Provides digital passport photos which meet the requirements of the U.S. Department of State.
* Ensures sufficient cross training of staff to meet the needs of the City Clerk's Office.
* Responsible for accepting cash and other forms of payment, and for reconciling daily receipts.
* Provides quality service and information, both internally and externally.
* Maintains permanent records according to legal retention policies.
* Provides input for improving existing data entry processes or procedures.
* Collects, posts, and balances monetary transactions daily.
* Performs all work duties and activities in accordance with City policies and procedures.
* Establishes and maintains positive working relationships with the public, coworkers and other City employees using principles of exceptional customer service.
Data Entry and Collection
* Tracks the number of visitors to the Civic Center daily.
* Coordinates room reservations.
* Collects, organizes, and reviews customer comment cards.
* Collects data on common concerns and questions expressed by community members.
* Accepts payments for common city services.
* Performs data collection and entry related to customer requests.
* Enters information into the city's Citizen Response platform on the customer's behalf as necessary.
Program Improvements
* Work with the City Clerk to update Frequently Asked Questions (FAQs) on a regular basis.
* Periodically provide suggested improvements to the Customer Experience Program to the City Clerk.
General Office Support
* Processes and distributes mail and packages, tracks postage and run reports for departments.
* Assists with the agenda, minutes, and scheduling of meetings for Boards and Commissions as needed.
* Assist the City Clerk's office with general office duties, tasks, and projects.
* Completes common office tasks such as filing, data entry, and producing reports.
* Performs other duties as assigned and required.
* Other administrative duties as assigned by the City Clerk, including updates to the city website, document integration, and data entry.
PREPARATION AND TRAINING
Education: High School diploma or similar, Bachelors preferred.
Work Experience: Customer service experience. Preference given to candidates with a solid track record of providing top-notch customer service in a variety of settings.
Certifications and/or Licensures: None
Required Driver's License: None
An equivalent combination of education, training and relevant job experience may be substituted.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge
* Knowledge of customer service standards
* Microsoft Office suite of products
* Standard office equipment including copiers, computers, telephones and printers
Skills and Abilities
* Must be able to multitask and work under pressure with minimal supervision.
* Intermediate to advanced computer skills in order to search for and find relevant information quickly and effectively, build and update spreadsheets, conduct data entry, compose documents and emails, and troubleshoot common computer issues independently.
* Superior written and verbal communication skills.
* Ability to be empathetic to all customer concerns and questions.
* Ability to work with staff from various departments, skills and abilities.
* Advanced active listening skills
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work is performed in a standard office environment, requiring sitting or standing for extended periods of time, as well as extended computer use and time on a phone. May involve occasional lifting of boxes and other materials weighing over 20 lbs. Shifts will be 4 hours per day Monday - Friday, with flexibility and opportunity to work additional shifts.
HOURLY RATE
$17.47 - $26.21/Hourly Rate
This is a part-time position.
APPLICATION DEADLINE
Open Until Filled
$17.5-26.2 hourly 34d ago
Call Center Talent Pool Req (Colorado)
Freedomcare
Service representative job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
$20-24 hourly Auto-Apply 60d ago
Service Center Accountant
Gillspointstire
Service representative job in Denver, CO
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us.
The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise.
Responsibilities:
Maintain and reconcile POS transactional data and vendor receipts for assigned locations.
Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks.
Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system.
Ensure proper documentation is attached to financial transactions for compliance and audit purposes.
Identify and troubleshoot discrepancies or errors in bookkeeping functions.
Collaborate with internal departments to resolve financial data inconsistencies.
Support month-end closing processes as needed.
Requirements
Qualifications & Skills:
Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments.
Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems.
Detail-Oriented: Strong attention to detail to ensure accuracy in financial records.
Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently.
Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy.
Preferred Qualifications:
Experience working with POS systems and vendor invoice processing.
Prior knowledge of NetSuite or similar ERP systems.
Strong organizational and time-management skills.
Ability to act as liaison / coach when working with service center managers
How much does a service representative earn in Arvada, CO?
The average service representative in Arvada, CO earns between $24,000 and $43,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Arvada, CO
$32,000
What are the biggest employers of Service Representatives in Arvada, CO?
The biggest employers of Service Representatives in Arvada, CO are: