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Service representative jobs in Bloomington, IN

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  • Associate Sales Representative

    Westmed 4.2company rating

    Service representative job in Indianapolis, IN

    This is a great opportunity to break into medical sales. We are a small fast-growing company that has produced exciting growth year over year, with a strategy in place to begin growing even more profoundly. We work closely with Physicians and their patients primarily in hospital-based outpatient clinics. This associate sales representative role will provide the opportunity to help better the lives of patients through our unique business model and niche product portfolio. Our ideal candidate will be ready to help grow the company by bringing a high level of energy and integrity, while prioritizing patient care above all else. Come grow with us from the ground up!
    $50k-66k yearly est. 3d ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Service representative job in Indianapolis, IN

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territories Northern part of IN (South Bend, IN area) PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities • Manage a portfolio of accounts with a special focus on building shipper relationships. • Leverage PITT OHIO service offerings to create a deeper relationship with existing customers. • Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers. • Secure accurate supply chain maps to support our consultative sales approach. • Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base. • Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools. • Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base. • Support PITT OHIO Operations and Administration in reducing cost with your customer base • Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments • Support all Company goals and policies • Able to react to change productively and handle other essential tasks as assigned Other Duties • Interface with Operations, Pricing, Claims, Collections and other internal departments • Able to react to change in response to changes in the Company's go-to-market strategy. • Proficiently use PITT OHIO Sales applications. • Participate in “Huddles” (collaborative sales meetings) to grow business. • Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications • Minimum 3-5 years sales experience • Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers • Must possess excellent interpersonal, verbal and written communication skills • Experienced in Microsoft Office programs and the Internet • Skillful typing • Valid Drivers License and clean driving record required • Problem solving, negotiation, and time management skills are essential Working Conditions • Travel is required; must be able to energetically travel by car, plane or public transportation • Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $26k-32k yearly est. Auto-Apply 3d ago
  • Manufacturing Technical Services Representative

    Simtra Biopharma Solutions

    Service representative job in Bloomington, IN

    Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization. Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines - which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards. While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide. Why join Team Simtra? Because we: Make it HAPPEN - We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers. Make it TOGETHER - We work as one, respecting each voice and tapping into our unique strengths across teams-so we can solve problems in new ways. Make it RIGHT - We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members. Make it COUNT - We take pride in our day-to-day work, knowing the impact we make - taking on challenges big and small to improve patient health. This role: The Manufacturing Technical Services Representative is a member of the core client team and interacts directly with clients. The Manufacturing Technical Services Representative is responsible for technical and process improvement aspects of the project. This position is 100% onsite at the Bloomington facility and reports to the Manager, Manufacturing Technical Services. The responsibilities: Owner and technical expert of commercial master batch records (MBR) for assigned projects - author, maintain and revise MBRs Review and release commercial batch records to production for execution Train manufacturing personnel on new and/or significant changes to MBRs Investigate Non-Conformance Report (NCR) and determine root cause to assign/own the corrective action(s) Authors technical studies in support of investigations or process improvements Own change controls and associated tasks Approve project related Bill of Materials Commercial contact for assigned internal and external clients Manages client project updates and reviews with all levels of management Participate (with assistance) in Business Review Meetings Partner with Program Management, Quality Assurance Associates, Quality Control Representative, and Manufacturing Representative to coordinate projects, provide support, align facility representation, and provide consistent quality information Participate on client calls and on-site visits to discuss projects and issue resolutions Participate (with assistance) in regulatory, client and internal audits as a product/process Subject Matter Expert (SME) and own the responses for observations Evaluates non-conformance situations for product impact and responsible for advising if product meets release criteria Use knowledge of manufacturing systems and equipment to write batch record and perform other duties Understands the Quality Agreement, Master Batch Record (MBR), Quality Control Master Document (QCMD), Regulatory and Procedural requirements that govern the client/company relationship and product Required qualifications: BS degree, preferably in a science-related field Familiar with quality operating procedures, quality and regulatory requirements pertinent to pharmaceutical, biological and biochemical quality Strong communication skills, both written and verbal, with the ability to interact with many functions and levels across the organization Strong organizational skills, attention to detail, and collaboration skills with the ability to meet tight deadlines and manage multiple projects concurrently Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Ability to use enterprise software (i.e., JDE, Trackwise, etc.) Ability to qualify for Grade C areas Physical / safety requirements: Duties may require overtime work, including nights and weekends Position may require sitting or standing for long periods of time Ability to qualify for Grade C areas In return, you'll be eligible for [1]: Day One Benefits Medical & Dental Coverage Flexible Spending Accounts Life and AD&D Insurance Supplemental Life Insurance Spouse Life Insurance Child Life Insurance Short and Long-Term Disability Insurance 401(k) Retirement Savings Plan with Company Match Time Off Program Paid Holidays Paid Time Off Paid Parental Leave and more Adoption Reimbursement Program Education Assistance Program Employee Assistance Program Community and Volunteer Service Program Additional Benefits Voluntary Insurance Benefits Vision Coverage Accident Critical Illness Hospital Indemnity Insurance Identity Theft Protection Legal and more Onsite Campus Amenities Workout Facility Cafeteria Credit Union [1] Current benefit offerings are in effect through 12/31/25 Disclaimer This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements. Equal Employment Opportunity Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Data Privacy To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy: **********************************
    $33k-57k yearly est. Auto-Apply 11d ago
  • Client Specialist

    Baird 4.7company rating

    Service representative job in Columbus, IN

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM3 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $65k-92k yearly est. 60d+ ago
  • Customer Support Representative

    Appletree Staffing 3.9company rating

    Service representative job in Bloomington, IN

    TempToFT AppleTree is partnering with an amazing client in the Bloomington area looking for Customer Support Representatives. Candidates must live within 1 hour of the Bloomington area. This family-owned; global company started as a home-based business. Their work environment focuses on bringing people together and fostering relationships that promote respect, inclusion, diversity, and equality. These collaborative working relationships foster innovation. The Customer Support Representative is responsible for managing incoming customer and sales representative calls and emails regarding inquiries that relate to order processing, consignment inventories, and pricing contracts. Must live in Bloomington Area Responsibilities: Answer calls and questions from external customers and sales representatives Assist Customer or sales representative in placing orders Answer product-related questions from external customers Work with Customer Relations on complaints due to service errors Navigate multiple sites to provide customers with information about their orders Collaborate with other departments as needed In office 1 to 2 times a month Requirements: High School diploma or equivalent required Experience in a related role preferred Proficient in Microsoft Office software Excellent communication and interpersonal skills Maintain regular and punctual attendance Adhere to safety requirements Maintain company quality standards Ability to work in a collaborative and independent work environment If you meet these requirements, apply or call 812-772-5627 today! Interviews will begin immediately! JOB TYPE: FULL TIME SHIFT: 1st (9:00 am-5:30 pm) PAY: $17.00/HR
    $17 hourly 20d ago
  • Client Service Representative - All Pet Starting at $14 to $20/ Hour

    Noah's Animal Hospitals 3.7company rating

    Service representative job in Indianapolis, IN

    Client Service Representative Facility: All Pet Express Health Care by Noah's Schedule: Full Time - M-F 7:15am- 5:30pm At Noah's Animal Hospitals the needs of the pet and pets' family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. As a Client Service Representative (‘CSR') your stellar communication skills will directly contribute to providing competent and compassionate health care for pets and a warm memorable experience for their human families. Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career. We're looking for an enthusiastic, compassionate, and skilled CSR to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place! All Pet Health Care by Noah's Our All Pet Express Health Care by Noah's is a unique low cost, high volume, full-service practice. We believe everyone's pets are entitled to high quality care and seek to provide this to our local community. Through this clinic, we are directly involved in helping Indianapolis become a no-kill city by keeping pets out of shelters and with their families. All Pet Express Health Care allows our veterinarians to be creative and innovative in their treatment plans, have continual surgery experience and service the community all while being part of the larger Noah's organization. All Pet Express Health Care by Noah's is proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence. Benefits Our valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases Paid Time Off Paid Holidays Comprehensive Benefits (Health, Vision and Dental) $100 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People Qualifications High School Diploma or equivalent required. One-year veterinary clinic related experience required with client service preferred.
    $24k-33k yearly est. 60d+ ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Service representative job in Indianapolis, IN

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 2d ago
  • Ingredient Technical Service Representative

    Heartland Fpg

    Service representative job in Indianapolis, IN

    Heartland Food Products Group is a dynamic, fast-growing organization committed to making a positive impact in the world. We are passionate about building brands and foster a results-driven culture that provides opportunities to rapidly learn and develop your career. Heartland Food Products Group makes SPLENDA Brand Sweeteners, as well as JAVA HOUSE Cold Brew Coffee and other product lines. SPLENDA is the #1 recommended sweetener brand among healthcare professionals and includes a broad portfolio - the iconic original SPLENDA product line, SPLENDA Diabetes Care Shakes, SPLENDA Stevia, SPLENDA Zero liquid, SPLENDA Monk Fruit, and SPLENDA Allulose. Scope: The Ingredient Technical Sales Representative will serve as a vital bridge between Heartland's technical capabilities and our customers' needs. This role is responsible for driving sales growth by translating technical product knowledge into value-based solutions for customers. This includes supporting sales efforts through technical presentations, product demonstrations, and collaboration with executive leadership, Plant Operations, and cross-functional teams. The ideal candidate is a technically-minded communicator with experience in food ingredients and a passion for innovation. Essential Duties and Key Responsibilities: Act as the technical liaison between R&D, Sales, and prospective and current customers. Communicate ingredient functionality, performance, and benefits to a variety of audiences including customers, senior leadership, and operations teams. Lead and support technical presentations and product demonstrations for customers and at industry events. Collaborate with the R&D team to understand and apply technical data, formulation performance, and product specifications in customer-facing engagements. Identify and assess customer needs, propose ingredient solutions, and support application development. Partner with Operations and Manufacturing teams to ensure customer requirements are met through scale-up, production trials, and commercialization. Maintain strong knowledge of industry trends, competitive landscape, and regulatory considerations. Support the development of technical sales materials, including product sheets, usage guidelines, and training content. Provide ongoing customer support and troubleshoot technical issues as they arise. Collaborate cross-functionally to ensure alignment of commercial strategy with technical capabilities. Qualifications: Bachelor's degree in food science, Food Chemistry, Nutrition, or related field (master's preferred). 3+ years of experience in ingredient technical sales, R&D, or technical service within the food and beverage industry. Strong understanding of food ingredient functionality and formulation principles. Excellent communication skills with the ability to translate complex technical information into clear, customer-friendly language. Experience working directly with customers, operations, and senior leadership. Ability to travel as needed to customer sites, industry events, and Heartland facilities (up to 30%). Physical Demands: Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Must be able to work seated using a computer and phone for long periods of time. Must be able to work extended hours, such as daily overtime and an occasional weekend. Must possess visual acuity to document company records. Continuous walking throughout plant and distribution center. Lifting up to 40 pounds.
    $33k-58k yearly est. Auto-Apply 60d+ ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Service representative job in Indianapolis, IN

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $37k-54k yearly est. 60d+ ago
  • Global CSQA Representative (R2-R4)

    Eli Lilly and Company 4.6company rating

    Service representative job in Indianapolis, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying. Position Description: The Global Computer Systems Quality Assurance (CSQA) role is responsible for ensuring that their assigned functional areas, projects and/or systems comply with corporate computer system validation (CSV) standards. This includes providing consultation and interpretation of Corporate Computer Systems Standards, Practices, and Procedures, providing oversight for CSV execution (including approving CSV documents per corporate standards/practices), maintaining awareness of corporate and external standards as they relate to CSV, and assurance of inspection readiness within supported areas. While the primary area of responsibility for this position will be as aligned with Global Information Systems Quality (GISQ) needs, it is intended to include a significant portfolio within the Business Units organization. As such, preference will be given to candidates who can demonstrate strength, technical knowledge and proficiency in this subject matter area. Key Objectives/Deliverables: Maintain Inspectional Readiness Ensure supported systems are validated in compliance with LQS/LQPs Ensure all quality actions and commitments for supported areas are appropriately tracked in Quality/CAPA plans Participate in self inspections, audits, and supplier assessment activities to ensure the state of computer system validation is clearly and accurately understood Ensure all Inspection Readiness materials (e.g. Tier 1-4) are current and appropriate Provide periodic updates to key stakeholders Escalate issues appropriately Deliver Projects, Programs, and Support Provide consulting and interpretation on LQS/LQPs as related to the supported computer system Provide training to customer areas on CSV-related topics as needed Partner with Business, Business Quality, and IT customer areas to deliver business value Understand customer, company, and Quality priorities Review/approve documents per CSV expectations within agreed service levels, or clearly communicate when activities will be completed Engage customers and QA management in appropriate discussions of risk management Ensure suppliers of computer systems or services meet quality expectations Escalate computer system quality issues to the appropriate persons Strive for and promote consistency within the CSQA Organization Streamline and Continuously Improve Eliminate non-value added activities in order to focus on activities which continuously improve assurance of quality. This may include engagement in Six Sigma projects and other process improvement activities. Identify opportunity for streamlining and simplification and assist in developing improved solutions Understand external trends and potential ramifications for the supported IT area(s) Grow Capabilities and Knowledge Share lessons learned and best practices with others Act as an engaged team member Minimum Requirements: Bachelor (4 yr College) degree in a technology-related field such as Computer Science; or equivalent experience (i.e., 3+ years experience in Automation/IT or computer system validation) Demonstrated strong oral and written communication, interpersonal interaction skills, and ability to influence and collaborate Proficiency with IT systems development life cycle Proficiency with Lilly Computer Systems Validation and demonstrated ability to right-size validation based upon risk Ability to focus across multiple processes (end-to-end viewpoint) Additional Preferences: Understanding of process development and/or improvement (e.g. Six Sigma) Knowledge of multiple Lilly business areas Broad IT technical competency Ability to relate system use to potential impact to products and patients Knowledge of IT Best Practices (e.g., LSEF, ITIL) Practical application of IT-control related certifications (e.g., CISA, ISO, ITIL, CSQE (ASQ, QAI)) Other Information: QA Representative must complete CSQA Qualification Program Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $169,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $65.3k-169.4k yearly Auto-Apply 21d ago
  • Sales Ops/Billing Customer Liaison

    Azenta Inc.

    Service representative job in Plainfield, IN

    Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Sales Ops/Billing Customer Liaison Job Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do * Ensures effective communication between client and Azenta teams. * Provides support for non-operational client change requests. * Initiates post-win contract/purchase order change requests to notify and trigger client action. * Coordinates post-win activities which fall outside of project management or sales functions. * Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. * Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. * Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. * Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. * Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. * Ensures client responses are completed in a timely manner and according to department quality standards. * Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring * Bachelor's Degree * 3+ years' experience in finance, billing, and/or sales operations role * Customer support experience required * Preferred experience with SFDC (Salesforce.com) or similar solution * Excellent analytical and organizational skills * Excellent verbal, written, and presentation skills * Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions * Office setting * Employee may occasionally work in an area with potentially infectious materials. * Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
    $50k-62k yearly 3d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Service representative job in Indianapolis, IN

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 42d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Service representative job in Indianapolis, IN

    Benefits: * 401(k) * Bonus based on performance * Competitive salary * Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities Position Overview We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure. A Successful FASTSIGNS Customer Service Representative Will: * Serve as the first point of contact for inbound calls, emails, and online inquiries * Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment * Collaborate with the production and installation teams to ensure client needs are met * Contribute to daily team meetings and sales strategy sessions * Build and maintain long-term relationships with B2B clients * Make outbound calls and follow up with business clients to generate opportunities and close sales Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2+ years of experience in customer facing roles * Friendly, approachable personality with a professional demeanor * Strong communication skills via phone and email * Ability to stay composed and effective under pressure * Organized and detail-oriented, with the ability to manage multiple priorities * Comfortable with CRM systems, Microsoft Office, and email platforms * High school diploma or equivalent * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
    $27k-33k yearly est. 60d+ ago
  • Account Service Representative - Employee Benefits

    Apex Benefits Group 4.0company rating

    Service representative job in Indianapolis, IN

    Job Description Are you interested in joining a successfully growing organization that has been recognized repeatedly as a state and national Best Places to Work? If so, join Apex Benefits! Apex Benefits is looking for an Account Service Representative who excels in client service and is confident working in benefits administration systems - Employee Navigator experience preferred. Apex Benefits, a leading benefits consulting firm headquartered in Indianapolis, IN is known for our culture, our expertise, and the way we show up for our clients and each other. We offer our employees competitive benefits, a collaborative team environment, and advanced training. This position is based on the north side of Indianapolis with a target start date in early 2026. Job Summary Responsible for providing exceptional service support to assigned accounts to foster positive client relations, business development and account retention. Represent Client Advisors or Account Executives, as necessary, by providing direct contact with clients. Summary of essential job functions/responsibilities Maintain positive relationships with designated accounts through effective daily/weekly communication both oral and written Provide service to internal and external customers service which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefits and enrollment issues. Complete and maintain up-to-date customer service call reports, documenting customer service notes and action items in the CRM system as required Identify potential client issues and report them as appropriate to the account team Assist with the implementation of new clients including but not limited to preparing materials for open enrollment meetings; obtaining and completing carrier/vendor paperwork to prepare for client signature Update CRM system for assigned clients at implementation and renewal Create and maintain client information files with appropriate documentation Assist with the completion of the tasks included on the New Business and Renewal checklists in accordance with established best practices Assist with education, coordination and implementation of new services, carriers and products Establish and maintain mutual communication with the account team to stay abreast with client activities Assist with the creation of client meeting agendas and meeting summaries Assist Senior Analyst with the demonstration, collection of plan data, implementation, renewal, and maintenance of client accounts within a benefits administration platform Demonstrate Apex Benefits core values and maintain positive working relationships with team members, clients, vendors and carrier contacts Minimum requirements High School diploma or GED required. 2+ years' experience in a business-to-business account services support role. Experience supporting medical and ancillary insurance related product lines preferred. 2+ years' experience with benefits administration platforms, Employee Navigator preferred Indiana Life and Health license or the ability to earn one within 6-months of employment Minimal travel may be required Superior problem solving, analytical ability, attention to detail and customer service skills Self-motivated, with the ability to work productively and proactively to see projects through completion in a minimally supervised environment Highly developed reasoning and problem-solving skills Strong organizational and time management skills Conscientious, diligent work ethic Professional writing and verbal communication skills Positive attitude, willingness to learn and interest to work toward team goals Capable of maintaining confidential information Literacy in Word, Excel, PowerPoint and Web navigation Able to react to change positively and handle other essential tasks as assigned Apex Benefits Group, Inc. demonstrates equal opportunity employment and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Powered by ExactHire:188128
    $29k-36k yearly est. 12d ago
  • Guest Relations Specialist - Receptionist

    Eaglecare LLC

    Service representative job in Indianapolis, IN

    Guest Relations Specialist Opportunity at The Commons on Meridian! PRN! The Receptionist serves as the first point of contact for visitors, residents, and staff. The receptionist is responsible for creating a welcoming environment while handling a variety of administrative and front desk duties. Skills Needed Customer Service and Communication: Friendly and professional demeanor providing patience, empathy, active listening skills and the ability to provide clear communication. Administrative and Office Skills: The ability to manage a multi-line phone system. Mail handling, data entry, filing and recording keeping. Supportive Presence: Creating a comforting and engaging atmosphere for our residents. Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: High school diploma or general education degree (GED) required. Strong passion for geriatric advocacy and commitment to senior care excellence. One to three months of related experience. Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-42k yearly est. 3d ago
  • Associate Roofing Sales Representative****

    Bone Dry Roofing 4.1company rating

    Service representative job in Indianapolis, IN

    We are seeking motivated and enthusiastic Associate Roofing Sales Representatives to join our Indy Sales team. In this role, you will learn about the roofing industry, assist in generating sales, travel to other markets needing additional sales staff, and provide top-level customer service. This position is ideal for individuals with excellent communication skills, a willingness to learn, and an interest in the roofing industry. We have been in business for 36 years, are certified with the top manufacturers in the industry, and recently won Contractor Of the Year (nationwide) and Best Places to Work in Indy 2024.Key Responsibilities: Learning & Development: Participate in training programs to gain in-depth knowledge of roofing systems and sales techniques. Customer Engagement: Meet with potential clients to assess their roofing needs, present solutions, and explain the benefits of company products and services. Present to customers virtually on the status of their roofing system and provide detailed solutions and costs. Site Assessments: Conduct initial inspections of roofing systems, including taking measurements and documenting necessary details. Product Knowledge: Stay informed about the company's roofing products, installation processes, and industry trends to confidently answer client questions. Sales Performance: Consistently meet or exceed individual and team sales goals while upholding the company's standards of integrity and professionalism. Team Collaboration: Work closely with sales managers and remain flexible to support offices in other geographic areas. Qualifications: High school diploma or equivalent Valid driver's license. Pass a background check Strong interpersonal and communication skills with a customer-focused mindset. Ability to learn technical information about roofing materials and installation processes. **Flexibility to travel to other markets to assist staff when needed. ** Proactive and self-motivated with a desire to grow within the company. Comfortable with outdoor work and visiting customer's homes as necessary. Military service is a plus What We Offer: We offer a highly competitive compensation package that includes a strong base salary complemented by a weekly commission program to reward performance Comprehensive training and professional development program Opportunities for career growth in a rapidly expanding company A supportive team culture and access to cutting-edge tools and resources Medical, Vision, and Dental Insurance Company paid Life Insurance Company paid short-term disability 401(k) Plan PTO, Vacation & Holidays On-site gym with showers-free access Company truck and fuel provided for sales appointments (this is not a take home vehicle) Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact **********************, and a representative will be in touch.
    $50k-66k yearly est. Auto-Apply 2d ago
  • Call Center Representatives at FTDIN

    Vickie Rojas

    Service representative job in Indianapolis, IN

    Job Description La Fonda On The Plaza in Indianapolis, IN is looking for one call center representatives to join our team. We are located on 51 Ditch Rd. Our ideal candidate is self-driven, motivated, and hard-working. We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills
    $26k-34k yearly est. 16d ago
  • Customer Service/ Call Center Representatives

    Partnered Staffing

    Service representative job in Indianapolis, IN

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Kelly Services is currently seeking several Customer Service/ Call Center Representatives for our client's Indianapolis, IN location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay Paid holidays Year-end bonus program Recognition and incentive programs Access to continuing education via the Kelly Learning Center Pay $13.00 per hour Schedule: Availability: 8 am - 8 pm - Monday-Friday, Sat OT Training: 8 am - 4:40pm (3 wks) OJT: 9 am - 5:30pm (2wks); Duration: TBD Anticipated start date: 1/23/2017 SUMMARY Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. MAJOR JOB DUTIES AND RESPONSIBILITIES Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. EDUCATION/EXPERIENCE Requires High school diploma; 1 year of customer service or call-center experience; Proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. Medical terminology training and experience in medical or insurance field preferred. Willingness to work a flexible schedule for peak call times Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below. Additional Information Why is this a great opportunity? The answer is simple…working at our client is more than a job; it's a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!
    $13 hourly 60d+ ago
  • Reservationist

    MV Transit

    Service representative job in Indianapolis, IN

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $20k-25k yearly est. Auto-Apply 27d ago
  • Account Specialist II - Centralized Transaction Operations Customer Service Team

    JPMC

    Service representative job in Indianapolis, IN

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
    $23k-34k yearly est. Auto-Apply 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Bloomington, IN?

The average service representative in Bloomington, IN earns between $21,000 and $43,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Bloomington, IN

$30,000

What are the biggest employers of Service Representatives in Bloomington, IN?

The biggest employers of Service Representatives in Bloomington, IN are:
  1. Global Elite Group
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