Account Representative
Service representative job in White Plains, NY
Who We Are:
Be part of an innovative, technology-driven and growing organization!
As one of the world's largest lift truck manufacturers, our innovative and diverse workforce is dedicated to defining the future of the material handling industry. We have a reputation for award-winning product design, advanced engineering and technology and commitment to sustainability.
With more than 20 manufacturing facilities worldwide and over 500 retail locations in 80 plus countries, we take pride in providing our customers a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, we know that our employees are the driving force behind our success. We support our employees and their professional goals because an investment in our people is an investment in our future.
Job Posting External
This position is based out of Crown's Hicksville, NY branch location and will provide coverage to the surrounding areas.
Job Responsibilities:
Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
Develop existing accounts and seek new business.
Analyze opportunities, identify key personnel, and develop strong business relationships.
Consult and problem solve to enhance the Company's position in existing and target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, and forecasts.
Develop and conduct product demonstrations and sales presentations.
Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
Qualifications:
High school diploma or equivalent. Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
Knowledge of the entire sales process.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermittent computer skills including a working knowledge of Microsoft Office Suites.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Benefits include:
Competitive Wages. The pay range for this position starts at $1,000 - 1,100, but is commensurate with skills and related experience.
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401K Retirement Savings Plan
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
Paid Parental Leave
Paid Holidays
Paid Vacation
Employee Assistance Program (EAP)
Tuition Reimbursement up to $5,250 per calendar year
EOE Veterans/Disabilities
Customer Service Representative
Service representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Customer Service Representative
Service representative job in White Plains, NY
Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace.
What you'll do:
As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include:
Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes.
Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped.
Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way.
Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach.
Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count.
Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers.
What we're looking for:
Our client is searching for candidates who are:
Outgoing, empathetic, and passionate about delivering exceptional customer service.
Detail-oriented with stellar organizational skills to ensure timely processing of orders.
Adaptable and open to learning new systems and processes.
Capable of thriving in a fast-paced environment with a proactive mindset.
If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you.
Why should you apply?
Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community.
Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.
Customer Service Representative
Service representative job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Bilingual Customer Service Representative
Service representative job in Cheshire, CT
We are seeking a dedicated Customer Service Representative who is Bilingual in English and Spanish. In this role, you will handle inbound and outbound customer inquiries related to loan accounts, payments, and account status. You will provide accurate information, resolve issues efficiently, and ensure compliance with company policies and regulatory requirements. The ideal candidate has strong communication skills, a customer-first attitude, and a solid understanding of loan servicing processes.
Key Responsibilities:
Assist customers with loan account questions, payments, and escrow inquiries
Process requests related to payment history, payoffs, and account changes
Resolve customer issues with professionalism and empathy
Ensure compliance with loan servicing regulations and internal policies
Document interactions and follow up as needed to ensure customer satisfaction
Qualifications:
1-2 years of loan servicing or financial customer service experience
Strong communication and problem-solving skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Commercial Lines Account Representative
Service representative job in Fairfield, CT
Property and Casualty Insurance Industry
Fairfield County, Connecticut
We are seeking a motivated Account Executive to support major accounts in real estate, healthcare facilities, and general commercial sectors. This role involves close collaboration with the Manager to oversee and expand the current portfolio. The individual will be tasked with servicing and promoting all new and renewal business.
Candidates should possess over five years of experience and hold a Property & Casualty insurance license for Connecticut/New York to manage various types of commercial accounts, including apartment complexes, offices, manufacturing sites, and retail establishments, with values from $10,000 to $1 million. This position will not involve handling claims. Experience in marketing to insurers is essential. Strong computer and rating abilities are required, with a preference for those familiar with AMS 360.
Client Service Associate - Social Security Disability
Service representative job in Islandia, NY
Imagine a career where you change lives every day and directly impact families regaining stability, independence, and peace of mind. At Binder & Binder Social Security Disability Advocates, we fight for vulnerable clients, ensuring they receive the disability benefits they deserve. Our nationwide team blends expertise, compassion, and determination to guide clients through complex processes. If you're driven to make a difference-whether as an advocate, SSDI case manager, or support specialist-join us to transform lives and build a rewarding career with a trusted leader in disability advocacy.
We give you:
Potential for career growth
Intensive training to perform a vital role
The stability of working with a long-standing organization
Friendly management that makes you smile
A Chance to work with a close-knit team
Staff longevity, with many of us here for over 10 years
A successful company, winning thousands of cases since 1975
Primarily, you will:
Handle customer communications (calls, emails, complaints, inquiries)
Screen potential clients for benefits and gather their medical/personal information
Manage deadlines, maintain detailed records, and update account statuses
Work effectively with difficult personalities and challenging scenarios
We require:
Strong interpersonal and verbal/written communication skills
Ability to work in a fast-paced, deadline-driven environment
Excellent organizational, attention to detail and multitasking skills
Computer literacy
Starting salary: $19-21/hour.
Client Service Associate, for immediate consideration, please email a resume to: **************************.
An EOE m/f/d/v.
Online Customer Service Representative
Service representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Customer Service Representative
Service representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Customer Service Professional
Service representative job in Stamford, CT
About Us
Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information.
Job Purpose
As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience.
Duties and Responsibilities
People
Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training.
Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support.
Operations
Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores.
Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations.
Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency.
Stakeholder Management
Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise.
Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions.
Strategy
Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation.
Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty.
Performs other duties as assigned.
Qualifications
Education & Experience:
High school diploma or GED required
Associate's or Bachelor's degree in Business, Communications, or a related field preferred
Familiarity with customer service principles, including active listening and empathy.
Experience using phones, email or live chat to communicate with customers.
Understanding of the company's products, services, and policies to provide accurate information.
Ability to handle customer inquiries, complaints and services.
Basic troubleshooting and problem-solving techniques.
Strong written and verbal communication skills.
Knowledge & Skills:
Previous experience in customer-facing roles such as retail, hospitality, or call centers.
Ability to handle customer inquiries professionally and resolve issues effectively.
Ability to meet or exceed performance goals in a customer service setting.
Strong communication skills with a focus on clarity and professionalism.
Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction.
Work Conditions/Physical Requirements
Office environment. Noise level is moderate.
Work is primarily performed at a desk using a computer and other standard office equipment
Occasional walking to meetings or shared office equipment may be required.
Ability to work after normal business hours as needed.
Waste Harmonics Keter Comprehensive Benefits Package
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
7 Paid Holidays
At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
Auto-ApplyCustomer Consultant I
Service representative job in Naugatuck, CT
Job Type: Hourly, Full Time - Hybrid Schedule: Monday, Tuesday, Thursday, and Friday - 10:15a - 7:00p (Wednesdays off) Saturdays from 8a-3p
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.
As a Customer Consultant 1 you are responsible for:
The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations.
Responsibilities:
Employee is required to attend work.
Ensure company service standards are continually achieved in area of responsibility.
Project a positive and highly professional image of the Bank by providing high quality customer service.
Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals.
Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately.
Keeps current on changes in technology and alternative delivery methods.
Achieve established goals for the department.
Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer.
Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner.
Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer.
Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams.
Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up.
Receive, verify, and process through the PC customer transactions.
Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department.
Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud.
Balance daily work.
Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals.
Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations
Education and Qualifications:
A High School diploma is required, along with additional college coursework or bank-related training.
Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential
Benefits:
Health Insurance (Medical, Dental Vision)
401k and Employer Match
Life Insurance
Disability
HSA
FSA
Educational Assistance
Wellness Programs
Employee Assistance Program
15 Paid Time Off Days (Will be tailored to level)
12 Paid Holidays
Job Shadowing
Volunteer Opportunities
Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
Customer Retention Specialist, $750/week + Commission, No Weekends
Service representative job in New Rochelle, NY
25 E Main St., New Rochelle, NY 10801
Customer Retention Specialist$750/week plus Commission!Monday - Friday! No Weekends!
Honda of New Rochelle's Service Retention Dept. is seeking a motivated Customer Retention Specialist to focus on maintaining and enhancing relationships with existing customers to reduce customer attrition and ensure a positive experience that encourages repeat business.
A customer retention specialist plays a crucial role in driving business success by fostering loyalty and ensuring that customers feel valued. Their efforts contribute to increased customer satisfaction, repeat business, and ultimately, higher profitability for the auto service provider.
Are you a BDC Manager that wants to work more independently or a BDC Agent who wants to move up and make more $$$? Apply now an drive your career forward with this great opportunity!
Key Responsibilities:
Focus on maintaining and enhancing relationships with existing customers to reduce customer attrition and ensure a positive experience that encourages repeat business.
Communicate with customers to understand their needs and concerns.
Proactively reach out to at-risk customers to address issues before they lead to cancellations.
Handle customer complaints and provide effective solutions.
Collaborate with service teams to ensure customer satisfaction.
Analyze customer feedback to identify trends.
Develop and implement retention strategies tailored to customer preferences.
Qualifications:
Previous experience in customer service or retention roles, particularly in the automotive sector, is beneficial.
Strong communication and interpersonal skills.
Problem-solving abilities to address customer issues effectively.
Empathy to understand customer emotions and build rapport.
We offer:
$750/week plus Commission!
Paid Training
Monday - Friday, no weekends!
Medical, dental, vision, and life insurance
401(k) plan
Paid vacation / sick time
Employee discounts on products & services & vehicle purchase plans
A clearly defined career path for advancementand promotions from within!
An enthusiastic and fun working environment
RequiredPreferredJob Industries
Customer Service
Inbound Commercial Sales Representative
Service representative job in Bethpage, NY
Join Our Team!
We are currently looking for Inbound Sales Representatives to join our successful Sales team to offer Connectivity and Entertainment products as High-Speed Data, Video and VoiP solutions to our customers. Our Inbound Sales Representatives are solution specialists; they must demonstrate a good understanding of Business services and technology, evaluate consumer needs and recommend the appropriate products and packages. Inbound Sales Representatives maximize sales on every call and effectively communicate to business customers the features and benefits of our products and services.
What Youll Do:
Receives calls and closes sales with business customers for company products and service to current and potential clients.
Creates proposal documents with an effective return on investment for the customer and organization.
Follow-up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Establish and maintain current client and potential client relationships.
Communicate new product and service opportunities, special developments, information, or feedback gathered to clients.
Professionally responds to email and other inquiries, educating clients on various product options.
May perform other assigned duties, focusing on company values and a positive work environment.
What Were Looking For:
Required:
A minimum of 1 plus years proven track record of success in business-to-business sales or consumer sales required.
Strong negotiation and problem-solving skills.
Demonstrated ability to work independently and be self-motivated.
Basic computer skills required
Preferred:
Associate or bachelor's degree preferred
Why Work With Us?
Earning Potential:Base pay + Commission totaling$64-104K+ annually
Training:Full training provided
Benefits from Day One:Medical, dental, vision insurance
Paid Time Off:Vacation and sick time
Employee Perks:Discounted services, tuition reimbursement, referral bonuses
Future Growth:Career development opportunities
401(k):With company match
The pay range is $64,000 - $104,000/year (which includes base plus estimated average annual commissions).
Base salary at the time of hire is $37,440, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and is subject to the terms of applicable commission plan(s).
Customer Relations Specialist (Internet Sales)
Service representative job in Saint James, NY
This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education.
***Willing to train****
Other Duties Include:
- Answering incoming phone calls
- Answer internet leads by a timely matter
- communicate with our customers via phone, text and email
- Logging Customer details and comments in our CRM.
-Maintaining contact with our customers to make sure they are being taken care of
- Consistently going through all customer base to follow up with all customers
- Scheduling and following up with any no show customers
-Multitasking, constantly taking leads and answering the phones
-Maintain and communicate with all customer bases
-Work closely with the sales team
- Friendly, enthusiastic and reliable team player, positive attitude
No previous automotive experience is necessary. However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred.
Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position.
We offer:
Free College Tuition for all Chrysler employees and their family members, including textbooks!
401K Retirement Plan!
Top-of-the-Line Health Plan!
Dental and Vision Insurance Plans!
Flexible Work Schedule for most departments.
Above market pay plans!
Direct Deposit!
Newly Refurbished State-of-the-Art Facilities!
Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager!
Paid vacation and sick/personal time for all full time employees!
Credit for Volunteer Work!
Paid on-the-job training!
Pleasant, professional work atmosphere!
Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time!
Employee feedback encouraged by management! Yearly employee feedback surveys!
Yearly reviews for most positions.
Big corporation level of HR Department, in a small company! Full employee handbook, etc.
Growing company! Constantly adding employees! Great opportunities!
Company donates to various charities and the local Long Island community!
Generator on Premises! Always operational!
Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best!
Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores!
Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently.
Requirements
Strong communication skills via phone and email
Effectively manage assigned leads according to our process
Set and confirm appointments that show
Work with sales staff to coordinate follow up and appointments
Strong sense of urgency
Ability to engage with our customers in a friendly manner
Efficiently complete phone calls and emails
Strong written and verbal communication skills
Ability to handle rejection
Time management and organization skills
Salary Description Salary plus commission
Customer Fulfillment Representative
Service representative job in Huntington, NY
Job Description
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.
iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).
We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management.
The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment.
Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads.
Duties and Responsibilities:
Shipping:
Receive parts from manufacturers and process documentation in ERP system.
Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests.
Knowledge of domestic and international shipping procedures required.
Communicate with internal teams to ensure customer requirements and delivery expectations are met.
Identify and collaborate change orders to meet customer demand internally with team members.
Ensure compliance with export regulations and government/military contract requirements as instructed.
Apply high attention to detail in reviewing orders to ensure accuracy and efficiency.
Additional duties as instructed by management.
Inside Sales:
Serve as the primary point of contact for assigned customer accounts.
Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met.
Prepare and deliver accurate quotes and proposals and follow up to secure new orders.
Process customer orders and maintain up-to-date account information in CRM tools.
Expedite orders with suppliers when necessary.
Support outside sales representatives with information and leads.
Respond promptly to customer inquiries and resolve issues professionally both verbally and via email.
Qualifying Attributes and Skills
Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred).
Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing.
Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets.
Excellent communication skills (oral and written) and strong interpersonal skills.
Proficiency in shipping software, preferably Starship.
Proficiency in Microsoft Office Suite and CRM tools.
Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise.
Ability to manage multiple accounts, prioritize effectively, and meet deadlines.
Positive and professional attitude with strong problem-solving skills.
Ability to work independently and as part of a team.
Some knowledge of compliance requirements for government and military contracts, including export regulations.
iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.
Excellent earning potential with qualifying annual bonuses
Health, Dental, and Vision Benefits
Elective Flexible Spending and Dependent Care Accounts
Company paid and elective buy-up Life & AD&D Insurance
Company paid Short-Term Disability and Elective Long-Term Disability
Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits
401(k) Retirement Savings Plan with qualifying Company match
Company paid mental health and Employee Assistance Program (EAP)
Paid Holidays and paid time off (PTO)
Employee Discount Program (LifeMart via ADP)
iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
Receptionist - Client Experience Specialist
Service representative job in Norwalk, CT
Job DescriptionReceptionist - Client Experience Specialist
Genesis of Ridgefield | Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 0685****************
The First Impression Matters. Make Yours Unforgettable.
Genesis of Ridgefield, powered by the legacy of Keeler Automotive Group, is seeking a poised and professional Receptionist - Client Experience Specialist to join the front line of our luxury dealership.
This is more than a front desk role-it's the heartbeat of our client-facing experience. You'll greet every guest, manage key administrative operations, and set the tone for a dealership that prides itself on hospitality, precision, and modern luxury.
What You'll Do
As the Receptionist and Client Experience Specialist, you are the voice and presence of Genesis. Your responsibilities will include:
Welcoming all guests and clients with professionalism, warmth, and attention to detail
Operating a multi-line phone system with discretion and efficiency
Managing and reconciling daily payments and receipts
Supporting dealership leadership and department heads with administrative tasks
Maintaining the appearance and functionality of the showroom and client lounge
Preparing refreshments and ensuring amenities are always guest-ready
Supporting documentation, filing, and dealership reporting processes
Keeping the environment calm, organized, and client-focused
What We're Looking For
This is a role for someone who brings grace under pressure and a polished presence to everything they do.
You should have:
Excellent communication skills-verbal, written, and interpersonal
Strong typing and administrative accuracy (60+ WPM preferred)
Professional appearance, tone, and etiquette
Confidence handling high-end clientele and managing multi-task priorities
A steady, solutions-oriented approach to problem-solving
Availability for full-time work, including Saturdays
Why Join Genesis of Ridgefield
Genesis of Ridgefield is the most dynamic dealership launch in Fairfield County, blending startup energy with luxury-level expectation. As part of the Keeler Automotive Group, you'll be backed by a 50+ year tradition of operational excellence, integrity, and growth.
We offer:
Competitive hourly pay
401(k) with company match
Paid holidays and PTO
A high-integrity culture that values every role
Team celebrations, outreach events, and career development opportunities
Apply Today
Submit your resume and a short cover letter telling us why you're the right first impression for Genesis. We're looking for someone who doesn't just sit at the front-but
leads from the front
.
**************
Receptionist - Client Experience Specialist
Service representative job in Norwalk, CT
Genesis of Ridgefield | Keeler Motor Car Company - Norwalk, CT 10 Tindall Avenue, Norwalk, CT 0685****************
The First Impression Matters. Make Yours Unforgettable.
Genesis of Ridgefield, powered by the legacy of Keeler Automotive Group, is seeking a poised and professional Receptionist - Client Experience Specialist to join the front line of our luxury dealership.
This is more than a front desk role-it's the heartbeat of our client-facing experience. You'll greet every guest, manage key administrative operations, and set the tone for a dealership that prides itself on hospitality, precision, and modern luxury.
What You'll Do
As the Receptionist and Client Experience Specialist, you are the voice and presence of Genesis. Your responsibilities will include:
Welcoming all guests and clients with professionalism, warmth, and attention to detail
Operating a multi-line phone system with discretion and efficiency
Managing and reconciling daily payments and receipts
Supporting dealership leadership and department heads with administrative tasks
Maintaining the appearance and functionality of the showroom and client lounge
Preparing refreshments and ensuring amenities are always guest-ready
Supporting documentation, filing, and dealership reporting processes
Keeping the environment calm, organized, and client-focused
What We're Looking For
This is a role for someone who brings grace under pressure and a polished presence to everything they do.
You should have:
Excellent communication skills-verbal, written, and interpersonal
Strong typing and administrative accuracy (60+ WPM preferred)
Professional appearance, tone, and etiquette
Confidence handling high-end clientele and managing multi-task priorities
A steady, solutions-oriented approach to problem-solving
Availability for full-time work, including Saturdays
Why Join Genesis of Ridgefield
Genesis of Ridgefield is the most dynamic dealership launch in Fairfield County, blending startup energy with luxury-level expectation. As part of the Keeler Automotive Group, you'll be backed by a 50+ year tradition of operational excellence, integrity, and growth.
We offer:
Competitive hourly pay
401(k) with company match
Paid holidays and PTO
A high-integrity culture that values every role
Team celebrations, outreach events, and career development opportunities
Apply Today
Submit your resume and a short cover letter telling us why you're the right first impression for Genesis. We're looking for someone who doesn't just sit at the front-but
leads from the front
.
**************
Auto-ApplyCall Center Representative
Service representative job in New Haven, CT
We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records.
Duties and responsibilities
The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to:
* Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center
* Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system
* Accurately acquire, confirm and input demographic and insurance information for all patients.
* Perform other related duties as assigned.
Qualifications
High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required.
Physical Requirements/Work Environment
* Variable 8 hr. shifts between 7am-8pm, including weekends as needed
* Minimal physical effort
* Must be able to operate computer and telephone continuously
* District travel as necessary
Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more.
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Client Access Specialist
Service representative job in Waterbury, CT
Client Access Specialist
The Client Access Specialist serves as an initial point of contact for incoming clients and is responsible for managing all referrals coming into the program along with various other duties.
Full Time / Exempt
Pay Range begins at $22.00/hour
QUALIFICATIONS
High School diploma or equivalent required and 2 years of experience in related field. Previous experience with Behavioral Health preferred. Previous experience with an electronic health record preferred. Ability to communicate in Spanish and/or Portuguese preferred. Must have organizational, verbal, and written communication skills.
Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.
Valid Driver's license required.
BENEFITS
PTO 4 weeks total which is accrued on biweekly basis
Medical & Dental Insurance - with large employer paid premium
Life Insurance - 100% employer paid
Voluntary Vision Insurance
AFLAC Voluntary Benefits
Tuition Reimbursement
Loan Forgiveness
11 Paid Holidays
Employee Assistance Programs (EAP)
403(b) Retirement Plan with Employer Match
2 Gym Membership Options
AGENCY OVERVIEW
The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services - prevention, treatment, recovery support, and community engagement - for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.
KEY RESPONSIBILITIES
Serve as initial point person for all incoming clients and referrals.
Report to referral sources as necessary.
Provide initial screenings as promptly as possible.
Scheduling MAT/ Mental Health appointments at initial contact if appropriate.
Collecting payments toward deductibles or according to sliding fee scale.
Provide and document applicants who do not meet admission criteria with referrals to appropriate levels of care and assist applicants to make appointments with providers if needed.
Document all screenings, and interviews conducted in an accurate and timely fashion.
Participate in regularly scheduled and special meetings with other staff to enhance the agency's effectiveness.
Process/routes daily US and interoffice mail.
Performs a variety of office, administrative and support duties, including scanning documents to client's electronic health records.
Any additional responsibilities assigned by Supervisor.
Full Job Description will be provided
Reservations / PBX Agent
Service representative job in New Haven, CT
The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations.
Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations.
Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures.
Coordinate with sales department and manage all communication for group bookings.
Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times.
Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them.
Assist in booking and blocking all rooms according to required standards.
Manage and monitor all special reservations, promotions and group rates.
Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis.
Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.
Maintain knowledge on all room types, availability and rates.
Maintains room inventory of vacancies, reservations, and assignments.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Ensure total awareness of in-house VIP's.
Maintain a safe and clean work environment.
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 1 year within a customer-facing role.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
About Us
The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
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