Service representative jobs in Carson, CA - 3,194 jobs

Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships. The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customer service of existing and new accounts. If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you. This position is responsible for servicing a broad range of customer accounts. Skills and Abilities: Must have the ability to communicate effectively both verbally and in writing. Required to maintain an eligible driving record. Preferred knowledge and understanding of linen industry. Knowledge and understanding of maintaining route books, route billing and codes. Knowledge and understanding of operating a hand held device. Ability to work well with others and problem solving customer concerns onsite. Must have a professional manner and appearance. Must have exceptional organization and customer service abilities. Must have the ability to learn and participate in group training sessions. Computer literate. Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day. Education: Must have a high school diploma or GED equivalent. Experience: Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred. Benefits: Hourly Wage Pension Plan Comprehensive Insurance Program Paid Holidays and Vacation Serious Applicants only! Job Type: Full-time Salary: $23.00 - $26.00 per hour (Class C) $25.00 - $28.00 per hour - Class A Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 or 8 hour shift Monday to Friday Must be available weekends Work Location: In person American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

NO CUTS. NO COLOR. JUST BLOWOUTS! DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY? Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence! Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family! We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever! *Your success is our success. What are you WAITING for? * WHAT YOU'LL GET… Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons. Competitive compensation plan with potential to make additional $3 per blowout performed. 30% employee discount off all Drybar Products & Tools Health, Dental, Vision, Life Insurance & 401K options Paid Time Off and Personal Days Given Anniversary Gift Cards given after a year of working at Drybar Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc. Free Blowouts for Employees! *Get Amazing Drybar Benefits on US! What's there NOT to love? * WHAT YOU'LL DO… We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess: Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party. Organize and execute shop flow between clients and team members in a positive manner. Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness. Ability to sell memberships, rebook appointments during check out to increase client retention. Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met. Optimize and maximize appointments with reservation system and ensure timely communication with customer service team. Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes. Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client. Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping front desk area clean. Maintain clear communication with shop management about overall shop operations. Educate clients on Drybar products and tools, have the ability to sell and restock shelves. Uphold Drybar's 10 Core Values. WHAT YOU'LL NEED… We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess: Cosmetology license preferred, but not required. Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way. Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work. Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity. A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth. Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork. Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Quick overview of this role . We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm. If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding. What you'll be responsible for Owning the full lifecycle of customer orders, from entry through fulfillment and delivery Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments Managing documentation tied to orders (SDS, CofA, lot tracking, product details) Using ERP systems to track orders, inventory, and customer activity Communicating clearly and professionally with customers, suppliers, and internal teams Identifying issues early and driving resolution with urgency and accountability Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment What we're looking for Must-haves: Experience in industrial customer service or order management Background in industrial or specialty distribution (chemicals a strong plus, but not required) Comfort managing logistics and domestic freight via brokers and carriers Strong organizational skills, attention to detail, and follow-through Confidence to professionally push back on sales when needed to protect operations and customers Ability to work on-site in the Fullerton, CA area Nice-to-haves: Experience in chemical distribution ERP exposure (Datacor / Chempax or similar systems) Familiarity with SDS, CAS numbers, and regulated products Google Workspace experience (Sheets, Docs, Gmail) Why this role is different This is a judgment role, not a script-driven CSR position You'll be trusted to manage priorities, not just process transactions The team values accountability, teamwork, and clear communication Office culture is collaborative, professional - and energetic Compensation & details Competitive hourly compensation aligned with experience Full-time, on-site role Strong benefits and long-term stability with a well-established firm

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

Order Management Specialist I needed for a manufacturing company in Irvine, CA! *Direct Hire Opportunity* Pay: $27-$33/hr. with a 15% bonus opportunity Schedule: In person M-F 7am or 8am start The Order Management Specialist I processes customer orders accurately and supports timely fulfillment by coordinating with internal teams. This role ensures all order activity is documented in CRM systems and helps resolve basic order issues. Key Responsibilities Process and manage customer orders in SAP Track all customer interactions in Microsoft Dynamics CRM Verify pricing, availability, and delivery timelines Communicate order confirmations, updates, and basic inquiries Coordinate with sales, logistics, and warehouse teams Identify and escalate order discrepancies or delays Maintain accurate order records and documentation Assist with order-related reporting as needed Qualifications High school diploma or equivalent (Associate's degree preferred) 0-2 years of experience in order processing, customer service, or related roles Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and Dynamics CRM Strong attention to detail, organization, and multitasking skills Clear written and verbal communication skills Familiarity with ERP systems (SAP preferred) Work Environment On-site, office-based role Standard business hours with flexibility during peak periods Regular use of computers and office equipment

Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act. Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes; Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies; Assist customers and staff with loan-related inquiries; Perform loan account maintenance; Ensure compliance with all applicable government, investors, and bank regulations; Perform other duties as assigned QUALIFICATIONS EDUCATION: AA degree or equivalent EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus SKILLS/ABILITES Strong interpersonal and customer service skills Positive attitude PC proficiency in Microsoft Office Detail-oriented and follow-through skills. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.

NEXT CLASS STARTING IN February 2026 We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions. Essential Job Functions: • Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. • Maintains sincere interest in providing stellar customer care • Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction • Exercises independent thinking in meeting customer expectations • Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image Must Possess the Ability to: • Process information quickly and accurately • Work under time constraints • Understand and apply new concepts • Analyze Information and evaluate results • Effectively deal with complex customers • Create positive customer relationships by defusing angry and upset customers • Demonstrate commitment to learning quickly and effectively applying knowledge • Attention to detail and follow-up Minimum Requirements: • High School Diploma or equivalent • Minimum 1 year of call center experience • Minimum 1 year of customer service experience • Knowledge of computer (PC) and internet applications • Excellent Telephone etiquette • Excellent communication skills written, verbal, and interpersonal • Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given • Excellent oral and written skills: Grammar and terminology • Time management skills • Ability to pass a background check and drug screen upon offer of employment Required Qualifications: • 6 months- 1 year of Call Center Experience Shift Times: 1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)􀀀 2. Must attend ALL training assigned days (First 30 days)

Apply Description The Customer Care Representative's 1 primary objective is to ensure all customers receive the best level of customer service throughout the entire customer experience when dealing with an Agendia representative. An RAR1 serves as an internal and external resource for all customer needs related to product information, patient related inquiries, client supplies, billing inquiries and as an internal support agent to the commercial team for prospective and existing client needs. The RAR1 shall treat all client interactions with the highest-level of professionalism, energetic and have excellent verbal and written communication skills. The RAR1 shall follow all regulatory guidelines according to Agendia's Quality Assurance program and HIPAA compliance since dealing with Patient Health Information (PHI). POSITION WITHIN THE ORGANIZATION 1. Reports to Regional Account Manager 2. Cooperates with all departments across the organization 3. Participates in: - Department meetings - Project meetings - Working groups - Project groups Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensure all Customer Care Policies and Procedures are followed as it relates to the Regional Account Representative I position. * Ensure that all Agendia's health, HIPAA and safety Policies and Procedures are followed. * Ensure that all customer interactions are handled with the best level of customer service at all times. * Handle all external and internal client inquiries, requests and concerns timely and with the highest level of professionalism and ensure client needs are met. * Accurately enter and maintain all required patient and customer data into the various systems utilized in the Customer Care department. * Coordinate relationship with Customer Service department in Amsterdam * Assist with Billing and Reimbursement inquiries. * Responsible for in-bound and out-bound telephone calls and ensure all calls are handled within the Customer Care established performance metrics. * Responsible for monitoring and resolving deficiencies within 2 working days. * Ensure that all block requests are complete on a daily basis and escalate any delayed requests to lead and/or department Manager. * Review Therapak (THP) orders on a daily basis and ensure all client supply orders are processed and shipped out timely. * Participate in the "Meet and greet" and "Ride Along" program with Oncology Sales Specialists (OSS) when applicable. * Tracking and monitoring of samples from pick-up to report delivery within the assigned territory. * Responsible for timely retrieval of patient sample block requests from clients and OSS. * Establish and maintain excellent communication with OSS's in your assigned territory and ensure OSSs' are informed of any potential client issues that may be encountered in a timely fashion. * Coordinate with the OSS in your assigned territory a formal introduction to a new client within one week of first sample reported and establish relations with client. * Submit block requests to path labs same working day as request are received. All block requests not completed same day, complete next working day. * Direct contact with top Clients bi-monthly to follow up on issues or questions. * Assist Commercial team with New Account set up in Sales Force. * Assist Commercial team with Portal set up in Sales Force. * Performs other related duties as required or assigned. The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. KEY CONTACTS Internal * This position may interface with all departments within the company. External: * N/A EDUCATION AND EXPERIENCE REQUIREMENTS EDUCATION * High School Diploma or equivalent * 2 + years related experience * Experience with Microsoft Office (especially Outlook, Word, and Excel) * Experience with Windows Operating System environment and web applications KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Specific Knowledge Required: Understanding of general laboratory techniques. Knowledge: Comprehension of a body of information acquired by experience or study. Skill: A present, observable competence to perform a learned activity. Ability: Competence to perform an observable behavior. * Punctual, able to be flexible with schedule. * Professional phone demeanor. * High level of accuracy and attention to detail. * Ability to work with multiple systems (software). * Ability to adapt to changing procedures, policies and work environment. * Ability to work in a fast paced team environment. * Effective written and verbal communication. Desired Skills: * Bachelor's Degree (preferred). * Knowledge of Customer Care principles within the healthcare/lab industry. * Insurance and Billing principles within the medical industry. Supervisor Responsibilities: * This position requires no supervisory responsibilities. * PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/ * Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program. WORKING ENVIRONMENT Establishes ADA (Americans with Disabilities Act) requirements. ENVIRONMENT/SAFETY/WORK CONDITIONS General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a clean, neat, and orderly work area. Adheres to Department Specific Safety Guidelines. TRAVEL No travel is required. OTHER DUTIES Other duties as required. Salary Description $24.00 - $27.50 Hourly

Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures. Education Requirement: A. High School Diploma or Equivalent Day-to-Day Responsibilities/Workload: Position Summary: We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period. Key Responsibilities: • Supervise daily operations of in-person claims advisor teams at the designated support center. • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers. • Monitor team performance, customer interactions, and adherence to claims intake protocols. • Provide coaching, real-time support, and conflict resolution for front-line staff. • Escalate complex or sensitive customer issues to appropriate internal teams. • Collaborate with program leadership to ensure service levels meet KPIs. • Maintain accurate documentation of team activities, customer feedback, and operational metrics. • Ensure compliance with safety, privacy, and utility-specific policies. Required Skills/Attributes: Required Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred). • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based. • Strong leadership and coaching skills, especially in high-stress or crisis environments. • Excellent interpersonal and communication skills. • Experience working with vulnerable populations or in emergency response settings. • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms). • Experience in utility services, insurance claims, or healthcare. Desired Skills/Attributes: • Bilingual (Spanish or other languages) a plus. • Familiarity with trauma-informed customer service practices.

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. "I can influence my income." You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. "I can lead a full life." You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Global Client Service & Operations Specialist at Capital Group." A Global Client Service & Operations Specialist would demonstrate a deep knowledge and is an experienced contributor and leader within the Global Client Service & Operations area. Provides mentoring and direction for the team and serves as a role model for other associates. Leverages deep operational expertise to coordinate new and complex client activities such as onboarding of new accounts, contributions and withdrawals, terminations, and other significant account transitions. Coordinates with many areas within the organization to ensure accurate and timely execution, as well as communicating directly with large institutional clients and their service providers. Leads cross department initiatives/projects impacting our client base. Anticipates future business needs and identifies opportunities to enhance Global Client Service & Operations Team functions and processes. Provides leadership and serves as a resource to the team and department. Deadline to apply: Friday, January 30, 2025 "I am the person Capital Group is looking for." Demonstrates intellectual curiosity, analytical and critical thinking, problem-solving skills, conflict resolution skills and capability for nimble learning. Demonstrates in-depth knowledge of functional responsibilities and interdependencies with various business partners to direct questions, tasks. Demonstrates strong project management skills and capabilities, and organizational skills. Demonstrates ability to collaborate and develop/maintain working relationships with various levels of stakeholders, inside and outside the organization. Demonstrates general knowledge of team responsibilities, procedures, and controls to effectively fulfill role responsibilities and deliver client centric outcomes. Demonstrates in-depth knowledge of the investment management industry and understands and advocates for client needs. Demonstrates strong written and oral communication skills, and meeting facilitation capability. Demonstrates a strong knowledge of primary Microsoft applications (Excel, Outlook, PowerPoint, Word, Teams). Exhibits the ability to troubleshoot low and medium complexity issues. Demonstrates strong leadership, good judgement, and decision-making skills; recognizes when to escalate an issue to other business areas (e.g., legal) or more senior associates and managers. Flexibility to work in fast paced environment and the ability to manage more than one project/activity at a time in a fast-paced environment. "I can apply in less than 4 minutes." You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community. "I can learn more about Capital Group." At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. Southern California Base Salary Range: $159,354-$254,966 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here . * Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Service Officer I/Floater (CSO I/Floater) is an onsite position and does not have remote opportunities. The Client Service Officer I/Floater (CSO I/Floater) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits, and assisting clients with bookkeeping and account problems. The CSO I/Floater is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO I/Floater answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO I/Floater will travel to other offices in the region to provide coverage as needed due to vacations, illnesses and other leaves of absence. The CSO I/Floater will also back up the Assistant Client Service Manager, the Client Service Manager or the Branch Manager and cover the branch and personnel in their absence. The CSO I/Floater performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. They will also perform a variety of other daily tasks as assigned. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: Some college or equivalent training. Bachelors Degree in business or related field preferred. Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures. Experience Required: Minimum of 3 to 5 years' related experience in the financial services industry. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Strong computer skills. Good math skills. Ability to use Microsoft Office software package. Ability to operate related computer hardware and other business equipment including Teller Cash Recycler (TCR), adding machine, calculator, copy machine, and telephone. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner. Respond to email inquiries promptly and courteously. Provide online client service through a live chat support system. Provide real-time support, respond quickly, directly, concisely, and a personalized experience for clients based on their wants and needs. Able to respond with the correct solution with easy-to-follow instructions. Identify callers' needs and respond by giving general, routine information; transfer the call to the appropriate area, department or individual within the Bank as deemed necessary. Provide quality service and prompt response to all callers. Stay informed and current about service/product promotion to answer any inquiry resulting from the Bank's advertisement. Stay informed about any business emergency, e.g., power outage, natural disaster to answer the inquiry. Ensure client's inquiries and/or complaints are responded to promptly and courteously. Follow the established procedure to report or escalate client complaints to the appropriate area if necessary. Process online banking applications and related services set up and provide client service support for online banking clients. Provide client service support for telephone banking clients and service set up. Maintain appropriate Client Care Center records and logs. QUALIFICATIONS Education: High School Diploma or equivalent. Experience: Minimum two years of customer service experience, and previous banking/online banking experience preferable. Skills/Ability: Excellent problem solving and troubleshooting skills required. Ability to work in a team-oriented environment; demonstrated ability to provide good customer service. Strong verbal and written communication skills. Comfortable with multitasks and work effective through several inquiries/problems simultaneously. Excellent motivational skills Bilingual English/ Mandarin and/or Cantonese preferred. PC proficiency including Excel and Word. Ability to multi-task and handle different systems. Comfortable working a schedule that may fall outside standard 8:30 a.m. to 5:30 p.m. hours. OTHER DETAILS $20.00 - $22.00 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 28201 Marguerite Prkwy Ste 14, MIssion Viejo, California 92692 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.