Service representative jobs in Chino, CA

Patient Services Representative Facility: Pomona Valley Hospital Medical Center Travel Assignment (13 weeks) Shift: Day 5x8-Hour Shifts (07:00 AM - 03:30 PM) | Monday-Friday Pay Rate: $25/hour Start Date: 01/12/2026 Description: Pomona Valley Hospital Medical Center seeks a Patient Services Representative to support hospital billing and collections. Responsibilities include reviewing A/R aging reports, contacting insurance carriers, resolving claim issues, and ensuring compliance with HIPAA and payer guidelines. Strong communication and attention to detail are essential. Requirements: • High School Diploma or GED • 1-3 years experience in hospital A/R, medical collections, or healthcare billing • Knowledge of CPT/ICD codes, DRG reimbursement, and payer guidelines (Medicare, Medi-Cal, commercial) • Proficiency in Microsoft Office and hospital billing systems

Job Title: Patient Services Representative Work Schedule: On-site Rate: $25.60/hour, Based on experience. Responsibilities: Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement. Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers Strong communication skills for payer interactions. Proficiency in hospital billing systems and Microsoft Office. Attention to detail and ability to analyze claim denials and payment variances. Summary of Role: Review hospital accounts receivable aging reports and prioritize collection efforts. Contact insurance carriers to collect outstanding balances and resolve issues. Knowledge in follow-up for institutional claims (UB04) Investigate and appeal denied or underpaid claims to maximize reimbursement. Coordinate with other departments, such as the billing team, to resolve discrepancies. Document all collection activities in the hospital's system Ensure compliance with HIPAA, hospital policies, and state/federal regulations. Obtaining Eligibility via website/insurance portals, insurance customer service. Education: High school diploma or GED required. Experience: 1-3 years in hospital accounts receivable, medical billing, or healthcare collections About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.

Patient Services Registration Clerk - Onsite (Baldwin Park, CA) Start: ASAP - 1/30/2026 Schedule: Monday-Friday, 8:30AM-5PM (no weekends) Type: Contract (Bandwidth Support) We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations. What You'll Do Serve as first point of contact for patients arriving for surgery Collect and enter patient demographics with a high level of accuracy Obtain required signatures on consent and regulatory documentation Conduct insurance verification and determine patient liability Collect patient payments and follow cash-handling protocols Provide exceptional customer service during high-volume surgery check-in Prioritize workflows to support first-case start times What You Need High School Diploma or equivalent 1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role) Knowledge of third-party insurance verification Strong customer service and communication skills Basic understanding of hospital registration processes Comfortable with fast-paced, high-traffic environments Epic experience preferred but not required Work Environment Business casual dress code Paid employee parking High-volume surgical department Must maintain excellent attendance due to early case-start support

First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient

Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more

The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered) Flexible part-time or full-time schedule No quotas or income caps Residual income, bonuses, stock options, & tax advantages Career paths: agent, trainer, recruiter, or brokerage builder Who We're Looking For: Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Entrepreneurial mindset & self-discipline

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Cashier, Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Service Deli Counter Clerk, Customer Service Booth Person and Scan File Clerk.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Victorville, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 12441 Hesperia Rd. Suite A5 and A6, Victorville CA 92395 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $17.76/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE: As an Inbound Sales Representative, you will play a pivotal role in helping clients resolve their tax issues. You will act as a trusted advisor, conducting discovery calls, analyzing financial and tax information, and enrolling clients into resolution programs. You'll work exclusively with warm inbound leads - no cold calling required - and have the backing of a robust support team that ensures you have the tools and resources to succeed. The ideal candidate thrives in a consultative sales environment, excels at building relationships, and is motivated to drive results. HOW YOU'LL BE REWARDED Unlimited Earnings Potential! Your pay is directly related to your selling ability. With no commission cap, highly motivated candidates with strong determination, desire, and selling skills have the potential to earn up to $240,000 annually. Your success is in your hands! Base pay: $17.00 per hour (full-time, 40 hours per week) Commission: Average monthly earnings potential commission of $12,000 - $17,000+ WHAT YOU'LL DO: Client Consultation: Engage with warm, inbound leads only-no cold calls. Conduct thorough discovery calls to understand how clients' tax issues began, identify their financial circumstances, and uncover their goals. Use active listening to gather critical details about their situation. Program Evaluation: Review a combination of client-provided documents and system-generated data, including account transcripts, wage and income records, prior tax returns, and proprietary financial analyses, to recommend tailored resolution programs that meet their needs. Sales Cycle Management: Take ownership of the sales process from start to finish, including responding to inbound inquiries and successfully enrolling clients into our services. Ensure each step of the process is timely and efficient. Empathy and Advocacy: Act as a trusted advocate for clients by addressing their concerns, providing clear answers to their questions. Explain our tax relief services and potential resolutions in a way that's easy for clients to understand. Break down each step of the process, ensuring clients feel empowered and confident in moving forward. CRM Documentation: Maintain meticulous records by inputting all client interactions, financial information, and case updates into our CRM system. Ensure accurate and thorough documentation to support seamless follow-ups and team collaboration. Performance-Driven Results: Consistently meet or exceed individual and team sales goals by staying proactive, organized, and results-oriented. Utilize feedback and coaching to continuously refine your sales approach and enhance performance. The job includes other duties and responsibilities assigned by management WHAT YOU'LL NEED TO HAVE: Highly motivated with a positive attitude and excellent people skills Strong interpersonal and relationship-building skills with a client-first mindset Excellent verbal and written communication skills, with the ability to simplify complex concepts for clients Working knowledge of and expertise with customer information systems and computer software, preferably Google Mail and Calendar and Salesforce High level of empathy and emotional intelligence to handle sensitive client situations Time management - multitasker, able to prioritize and follow up with clients in a timely manner Ability to work in a fast-paced environment, adapt to changing priorities, and maintain professionalism Successful execution with minimal oversight, which requires independent thought, decision-making and application We understand potential comes in many forms. Even if you don't check every box, we still encourage you to apply; we consider all qualified candidates. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

The Client Engagement Specialist provides face-to-face services to clients who are involved with state, county, and city entities (e.g., probation, courts), engages with clients, and determine which Substance Use Disorder services are most appropriate for individuals based on an ASAM brief triage screening. Requirements: must be a registered or certified counselor with RADT/CADC/CATC or have a Masters in Social Work or Marriage & Family Therapy.

JobID: 210687531 JobSchedule: Full time JobShift: Day Base Pay/Salary: Pasadena,CA $25.49-$34.62 Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities: * Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers * Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client * Act as a liaison between the Client Manager and the processing team * Review complex files with multi-layered entity documentation and examine third party reports and leases * Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan * Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships * Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: * Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. * Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. * Enthusiastic and self-motivated. * Superior written and oral communication. * Superior customer service skills. * Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. * Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: * College graduate preferred. * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. * Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. * Superior interpersonal communication skills, as well as strong attention to detail and time management. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

At InStride, people are our purpose. We believe that investing in people is the most powerful way to drive success-for individuals and organizations alike. As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees' career goals and the company's business goals. Our mission goes beyond skill-building; we're here to empower our partners' employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth. No matter the team you're on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you. To get a better feel for our culture, watch more here. Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, FL, GA, IL, IN, KS, LA, MD, MA, MI, MO, NV, NH, NJ, NY, PA, OH, OR, TX, VA, WA, WI. What we're looking for: InStride is currently seeking a highly motivated and driven Sr. Client Success Specialist to support the team developing partner relationships and growth strategy, delivering on annual targets and retention/impact objectives, identifying expansion opportunities and improving overall client happiness. Successful candidates will achieve results through building trust and mutually beneficial, long-term relationships with their partners (focusing at the outset on satisfying the operational needs of franchise operators and their employees from two of our large franchise clients) and working closely with cross-functional teams across InStride and our academic network. We seek people for this role who bring an eye for business strategy and consultative skills, account and customer success management experience along with a proven track record to achieve business results through partnerships. This position reports to the Director, Client Success. Skills we'd love to see you show off: Client Relationship Management: Exceptional ability to build trust and foster long-term partnerships through reliable follow-through and effective communication. Tailored Communication: Skilled at delivering clear, compelling presentations and conveying complex information persuasively to diverse audiences. Analytical Savvy: Proficient in analyzing data to uncover trends, solve problems, and make informed, data-driven decisions that drive measurable outcomes. Operational Excellence: Demonstrated ability to take initiative on optimizing processes, systems, and tools for enhanced efficiency. Who you are: 2+ years or more of experience in client success and/or client services role Customer-first mentality with a focus on building and nurturing strong and lasting relationships both internally and externally Excellent independent judgment. Ability to consider, compare, and evaluate different courses of action, and make an informed decision in the best interests of the company Creative problem-solver that can envision and articulate solutions to complex and evolving customer issues and identify opportunities for improvement Demonstrate outstanding interpersonal, verbal and written communication skills, with a consistently professional demeanor Committed to results, combining with a bias for speed and action with a high level of analytic accuracy and attention to detail Willing to travel as needed (up to 10%) How you will create impact: Partnership Growth: Responsible for revenue generation through learner enrollments and account growth year over year. Deliver and communicate return on investment for franchise operators throughout the customer lifecycle. Track, analyze and communicate key success metrics to develop and execute against goals internally and with our partners. Understand key operational elements of program design to ensure successful program growth and expansion. Relationship Management: Serve as the primary point of contact and account owner for franchise operators at two of our large franchise clients. Develop and lead key client initiatives across your partners' organizations and drive strategic engagement with them. Set and achieve partnership goals including enrollment, retention, engagement and the overall health of the partners / InStride relationships. Find opportunities for franchise operators to act as advocates (e.g. testimonials, case studies, interviews). Learner Experience & Success: Develop deep subject matter expertise on the end-to-end experience of our learners, identifying potential barriers, challenges and opportunities. Collaborate cross-functionally to meet our business objectives and effectively coordinate with internal teams including marketing, product, academic partnerships, sales and support. Collect and synthesize significant feedback to advise on decision-making and product strategy. Strategic Advice: Provide your clients with valued partnership and thought leadership. Be a trusted, strategic advisor at the executive level and beyond ensuring your partners stay up-to-date on the latest product features, new academic programs, strategic workforce development solutions and key initiatives. Operational Excellence: Establish and lead a cadence of ongoing syncs with franchise operators. Support the delivery of regular business reviews with client leadership to evaluate success and align on upcoming opportunities. Understand partner outcomes by communicating with franchise operators, analyze customer health metrics, run Net Promoter Score (NPS) surveys and gather other feedback. Support the Director, Client Success in providing up-to-date client information in Salesforce and other sources of documentation. Build presentation materials for various internal and external meetings. Compensation At InStride, final offer amounts are dependent on multiple factors including location, depth of experience, interview performance and equity with other team members. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role. Compensation range: $75,000 - $80,000 USD We are looking for someone who is not only technically skilled, but also enthusiastic about making a meaningful impact. If this description resonates with you, we're excited about the possibility of having you on our team. As a skills-driven employer, we encourage you to apply if there is a skill-fit, even in the absence of years of experience. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At InStride, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this role! Benefits @ InStride As an organization that champions investing in people, it's critical we walk the talk. That's why InStride employees are eligible to enroll in 2,800+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school - eligible to employees starting Day 1. This role is also eligible for the following benefits: 401(k) plan with company match Flexible vacation policy Paid family leave Best-in-class health care benefits And more! InStride Diversity and Inclusion Statement At InStride, we foster a culture of belonging, we support authenticity and intersectionality, and we embrace and appreciate our differences. We do this by building a diverse pipeline of talent and ensuring equitable access to opportunities, information and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Policies & Disclosure InStride recommends employees have their COVID vaccinations. InStride may require employees to have COVID vaccination before entering the office or attending any InStride-related even in the future. However, we do not require this at this time. For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy. Beware of recruiting scams. InStride does not require a financial transaction or any financial account information to be eligible for employment. If you receive a message purporting to be from InStride asking you for a financial transaction, your financial account information, or any other sensitive information, please do not respond and let us know immediately at *********************** . About InStride InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health, InStride drives meaningful social and business outcomes by providing access to life-changing education. Visit instride.com or follow InStride on LinkedIn for more information and up-to-date news.

Job Description Why We Exist and What We Do: At Dr. Squatch (******************* we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier! About the Role: Dr. Squatch is seeking a Head of Retail (B2B) Fulfillment to lead our global retail fulfillment strategy and team. This role owns retail fulfillment performance across multiple regions and 3PL partners while ensuring our retail partners receive accurate and on-time delivery in a cost-effective manner that supports our margin goals. With a strong retail fulfillment operation already in place, you will continue to develop scalable processes, optimize execution, deepen retailer compliance, and manage multiple direct reports. This role will report to the Senior Director of Fulfillment and Logistics. This is a full-time, hybrid role with company benefits based in Marina Del Rey, CA. The anticipated base compensation range for this role will be $150,000 to $180,000. Compensation will be commensurate with the candidate's experience and local market rates. What You'll Do: Lead and scale Dr. Squatch's retail fulfillment operation across the U.S., CA, U.K., E.U., and AU markets with more on the horizon. Manage daily performance across our key B2B 3PL partners, ensuring optimal service levels, accuracy, and compliance with retailer requirements. Drive continuous improvement in fulfillment speed, cost, quality, and operational consistency. Partner with Planning, Inventory, Retail Sales, and Finance to support retail growth and new channel launches. Oversee retailer compliance (routing guides, OTIF, EDI, etc) and reduce chargebacks through operational rigor. Lead and develop a team of three direct reports with plans to expand as the retail channel grows globally. About You: 5+ years of experience in retail fulfillment, distribution, or supply chain operations. Proven success managing multiple 3PL partners and high-volume retail fulfillment. Experience handling master case replen and display programs. Deep knowledge of retail fulfillment vernacular (MABDs, OTIF, all the EDI doc numbers, etc) and freight modes (LTL, FTL, Consolidation). Expertise in major retailer compliance standards and routing guides across the grocery, club, mass, drug, convenience, specialty retail, value/liquidators, and military categories. Bonus: If you also have experience with international retail fulfillment (e.g., CA or UK). Strong capability to analyze compliance fines and deductions, mitigate the causes, and/or dispute the chargebacks when appropriate. A general understanding of tech integrations and order data flow. Strong analytical, process improvement, and KPI-driven leadership capabilities. Experience using a BI tool for analytical reporting. Preferably with Looker. Experience in high-growth CPG or omnichannel environments strongly preferred. Excellent communication skills and ability to work cross-functionally. Ability to work from our Los Angeles HQ on a hybrid schedule. Ability to travel as needed to visit 3PLs and co-manufacturers. #LI-BD1 #LI-HYBRID #LI-FULLTIME Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership. We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products! For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed. For Information regarding Data Privacy , please review ******************************* Unsolicited Resume Policy. Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers. To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch. DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.

Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities: Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client Act as a liaison between the Client Manager and the processing team Review complex files with multi-layered entity documentation and examine third party reports and leases Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. Enthusiastic and self-motivated. Superior written and oral communication. Superior customer service skills. Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: College graduate preferred. Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. Superior interpersonal communication skills, as well as strong attention to detail and time management. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.