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Service Representative jobs in Columbia, MO

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  • Customer Service Representative

    Pyramid Consulting, Inc. 4.1company rating

    Service Representative job 27 miles from Columbia

    Immediate need for a talented Customer Service Representative. This is a 03+ months contract opportunity with long-term potential and is located in Jefferson City, MO(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-74736 Pay Range: $16.50 to 17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Training shift: 8 AM to 4:30 PM CT Post Training Shift: 8:30 AM to 5:00 PM CT. Answers calls from participants regarding initial and continuing eligibility for income maintenance programs related to medical services. Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for medical assistance into various applications. Maintains complete and accurate computerized records of participant interactions including details of action taken and education provided. Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements. Ensures timely processing of participant inquiries/annual reviews to meet client needs and program mandates. Explains and interprets agency policy, procedures, and rules governing public assistance programs to clients and other individuals. Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary. Meets or exceeds daily standards for performance, accuracy, customer service, and quality. Participates in training activities as needed. Performs other related work as assigned. Key Requirements and Technology Experience: Key skills; Call handling Customer Service Microsoft Office experience (Outlook, Word, Excel, etc Introductory knowledge of mathematics and accounting principles used in the calculation of public assistance benefits. Introductory knowledge of techniques to assess case situations and determine the most appropriate course of action to ensure conformity with established eligibility guidelines. Introductory knowledge of the general provisions, objectives, and philosophy of public assistance programs. Skill in handling client behaviors such as fear, hostility, and aggression. Ability to maintain accurate and systematic records, to organize and prioritize the workload to meet assigned timeframes. Ability to adapt to changes in policy, procedures and work assignments. Ability to operate a personal computer and use automated technology to establish and maintain case records. Ability to understand, explain and apply federal and state laws, program policy and procedures. Ability to communicate effectively with applicants, recipients, the general public, and other employees. Exceptional customer service skills. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $16.5-17 hourly 9d ago
  • CUSTOMER RELATIONS SPECIALIST

    Boone County, Mo 4.2company rating

    Service Representative job in Columbia, MO

    View Customer Relations Specialist job description: ******************** com/hr/webpublish/jobs/1138-1711. html
    $35k-42k yearly est. 7d ago
  • Customer Service

    Langley Management 4.5company rating

    Service Representative job in Columbia, MO

    Full-time Description Courtesy Loans is looking for top talent for a role in our installment finance company. We offer excellent pay with great bonus opportunities and benefits. Courtesy Loans is a regional finance company looking for a positive, energetic, team player to join our company. Duties include customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. No prior finance experience required. Benefits Include: * Holiday Pay * PTO * Paid Vacation * Monthly Bonus (based on office performance) * Friendly Hours (no nights or weekends) Requirements Attention to Detail Great Customer Service Ability to Multitask Salary Description 16.00-20.00
    $28k-35k yearly est. 60d+ ago
  • Front Counter Customer Service

    Midas Columbia 5750

    Service Representative job in Columbia, MO

    Job DescriptionBenefits: Employee discounts Health insurance Paid time off Opportunity for advancement About the Role: Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment. Responsibilities: Greet customers warmly and assist them with their service needs. Manage front counter operations, including scheduling appointments and processing payments. Provide information about services and promotions to enhance customer satisfaction. Handle customer inquiries and resolve issues promptly and professionally with management Maintain a clean and organized front counter area. Collaborate with team members to ensure smooth service delivery. Promote a positive and welcoming atmosphere for all customers. Requirements: High school diploma or equivalent; customer service experience preferred. Have some automotive repair knowledge Excellent communication and interpersonal skills Ability to work in a fast-paced environment and multitask effectively. Basic computer skills for scheduling and payment processing. Reliable and punctual with a positive attitude. Willingness to learn about automotive services and products. About Us: Midas Columbia has been serving the Columbia, MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.
    $25k-47k yearly est. 3d ago
  • Japanese Interpreter / Language Services Specialist

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Service Representative job 27 miles from Columbia

    + Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, outside consultants, and vendors. + Provide Japanese cultural training to Otsuka US and affiliates. Also offer expertise in Japanese culture and language to various organizational initiatives. + Liaise with language service vendors to arrange external linguists and oversee successful assignment completion. + Contribute to department operations by monitoring service metrics and generating monthly reports. + Manage user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the most up-to-date language technologies and solutions, and process improvement. **Qualifications** Required + Minimum bachelor's degree + 2+ years of experience in the interpretation/translation industry + Strong capability in different modes of interpretation and translation including simultaneous interpretation, consecutive interpretation, whispering, and sight translation + Fluency in Japanese and English with comprehensive understanding of Japanese and American cultures and their differences + Excellent oral, written, and interpersonal communication skills + Have initiative and proactively strive for superior customer services and outcomes + Ability to build and maintain effective relationships and partnerships with internal customers and global key stakeholders + Ability to handle sensitive or confidential information + Ability to identify and solve problems effectively with creative or innovative solutions + Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes + Ability to manage multiple tasks simultaneously in a fast paced and fast changing environment + Up to 5% domestic travel may be required based upon business needs Preferred + Master's degree in interpretation + Experience in pharmaceutical, biotech, or medical industry + Experience with a global work environment **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $119,130.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $86.7k yearly 60d+ ago
  • Client Relations Clerk

    Faber & Brand 4.3company rating

    Service Representative job in Columbia, MO

    We are offering an entry level client services position at a fast-growing, multi-state law firm. Our firm emphasizes internal promotion and a casual, collegial work environment. We have a highly involved training process where you will be brought up to speed on the intricacies of our software and monthly employee development sessions that will allow you to further refine your training and knowledge of the firm. We also believe strongly in supporting our staff in their professional growth and development. PERFORMANCE RESPONSIBILITIES: Requesting and providing information regarding cases via E-mail Speaking with clients over the phone Distributing weekly and monthly remittances Daily tasks related to departmental goals REPORTS TO: Manager of Client Relations BENEFITS: Full Time employment. Vacation, holiday, profit sharing, personal sick days. Compensation commensurate to qualifications. Requirements QUALIFICATIONS: High School Diploma or its equivalent, associate or bachelor's degree preferred. High degree of proficiency in office procedures, typing and machines. Knowledge and practical experience regarding basic computer skills, including the Microsoft Office suite. Strong data entry skills and the ability to multi-task. Strong interpersonal skills and a professional demeanor. Ability to work independently and make decisions in accordance with established policies and regulations. Strong attention to detail and use of critical thinking Must maintain confidentiality at all times. Salary Description $16/hour
    $16 hourly 60d+ ago
  • Client Service Representative

    1-Tom-Plumber Columbia

    Service Representative job in Columbia, MO

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Client Service Representative Join Our Dynamic Team! Do you thrive in a fast-paced environment where every day is different? Were looking for a Client Service Representative to be the heartbeat of our office team! In this role, youll be the friendly voice answering client calls, scheduling and dispatching our expert plumbers, managing key administrative tasks, and helping ensure the financial health of our company. If you love problem-solving, multitasking, and creating great customer experiences, this is the perfect opportunity for you! Heres What Youll Be Doing: Be the first point of contact for our clientsanswering calls, scheduling appointments, and ensuring top-notch service. Support our field technicians by coordinating their schedules and assisting with any issues. Build strong relationships with clients, vendors, and team members. Accurately enter and manage client data in our software system. Help with financial tasks like accounts receivable and reviewing job receipts. Take ownership of office dutiesorganizing supplies, sending thank-you notes, and assisting with marketing efforts. Handle client concerns with professionalism and find quick, effective solutions. Be part of our after-hours dispatch on-call rotation (Sunday-Saturday). Heres What Were Looking For: A customer service pro who thrives in a team environment. A multitasker with strong problem-solving skills and attention to detail. A self-motivated go-getter with a sense of urgency and a positive attitude. Someone with previous administrative office experience (bonus points if youve worked in ServiceTitan!). Excellent verbal and written communication skills. A high school diploma or equivalent. Why Youll Love Working With Us: Fast-paced & engaging work environment No two days are the same! Growth opportunities We love to promote from within! Supportive team culture We work hard and have fun doing it! Make an impact Your role is essential to our companys success. Heres where youll be working: Location: Columbia, MO 65201 Schedule: Full-time Pay: $18.00+, based on experience plus monthly/quarterly performance bonuses If you're ready to be part of a company that values your skills and gives you the opportunity to grow, apply today!
    $18 hourly 37d ago
  • Analyst, Inside Sales - Customer Sales Representative, Animal Health

    Cardinal Health 4.4company rating

    Service Representative job 27 miles from Columbia

    **Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $53k-64k yearly 34d ago
  • Customer Relationship Specialist

    The Bank of Missouri 3.1company rating

    Service Representative job 37 miles from Columbia

    Job Details Martinsburg- 107 W. Kellett - Martinsburg, MO Full Time BankingDescription Working at The Bank of Missouri At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career. About our Company Staying in business for more than 130 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation! We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve. About this job: The Customer Relationship Specialist (CRS) has a broad range of responsibilities in the bank that play a vital role in our customers experience. In addition to the essential duties and responsibilities of a Customer Relationship Assistant (CRA), The CRS will assist customers with regular financial transactions, build strong relationships, understand their financial needs, and help identify solutions by directing them to the products that best meet their needs. Here are some of the great benefits you will enjoy as a member of our team: Competitive Salary Personal paid time off, as eligible 401K and Employee Stock Option Plan, as eligible Fitness reimbursement Learning, development and growth opportunities As a Customer Relationship Specialist you will: Understand and protect all customer information, while adhering to all customer confidentiality procedures. Cultivate and strengthen and maintain relationships with our customers. Act as a financial partner by servicing the customers needs, understanding how they bank, and recognizing opportunities. Maintain a thorough knowledge and understanding of the products and services we have to offer. Perform a wide range of services including deposit account opening, servicing and maintenance accounts, account closings, and daily customer transactions to ensure that applicable regulations, disclosures, policies and procedures are followed. Perform Business Development functions to help originate new business. Foster teamwork and collaboration to build relationships with team members and other departments Positive, professional and proactive in everyday interactions (with co-workers and customers) Take the initiative to learn and grow professionally Complete required training in a timely manner Qualifications for Success: High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience. Customer service and cash handling skills are preferred. Must be eager and willing to learn. The Bank of Missouri is an Equal Opportunity Employer
    $28k-32k yearly est. 57d ago
  • Customer Service Representative

    Central Bancompany

    Service Representative job in Columbia, MO

    Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned College degree or high school education with relevant work experience preferred Previous banking experience not required, but strongly recommended One year sales experience and two years service experience preferred Ability to learn a great deal of information in a short time Great deal of initiative to sell and cross-sell products Possess the flexibility to accept and help promote changes Excellent problem solving and analytical skills Strong commitment to customer service Self starter requiring minimal supervision Professional phone skills
    $27k-35k yearly est. 9d ago
  • Business Services Specialist

    William Woods University 4.0company rating

    Service Representative job 20 miles from Columbia

    Job Title: Business Services Specialist Department: Business Services Reports To: Controller Job Type: This is a full time, non exempt position. General Description: The Business Services Specialist is responsible for contacting former students with accounts in arrears regarding payment options and support to the Controller. Responsible for centralized purchasing including coordination and oversight of university paper orders and duplicating machines and processes. Essential Duties and Responsibilities: * Contact former students with accounts in arrears and discuss payment arrangements. Maintain a consistent schedule of collection letters, phone calls and emails in order to maximize recovery of past due accounts. * Responsible for preparing and monitoring payment plans on past due accounts and setup and maintenance of automatic ACH and credit card payments. * Stay current on collection and bankruptcy laws and on the financial aid process including loan consolidation, rehabilitation, deferment, forbearance and collection. * Responsible for managing loans in the Perkins program and work towards closing out the program within the next two years. * Responsible for reviewing and approving centralized purchases from various university departments. Responsible for monitoring pricing and quality of various supplies and maintaining a stock of frequently used items for distribution. Responsible for inventory reconciling and monthly billing to departments. * Responsible for duplicating and other business machines in the duplicating area of the academic building and other contracted machines throughout the campuses. Assures machines are in working order, placing service calls as needed. Assist with vendor bid process and selection. * Run regular print/copy reports for billing verification and allocation to departments and divisions. * Responsible for paper orders for the university and coordination of paper delivery to university departments. * Act as the main point of contact for office supply vendors, printer vendor, loan servicing provider, and collection agencies. * Prepare and produce associated reports as directed by the Controller. * Prepare purchase orders for payment on various university invoices. * Provide assistance to the Controller with the operations of the general ledger, reconciliation of university accounts, and annual audit preparation. * Other duties as assigned. Position Requirements: Ø Bachelor's degree with an emphasis in business, finance, or accounting and familiarity with computer operations is preferred. Ø Previous experience in collections is highly desirable. Ø An understanding of higher education accounting and financial aid processes is preferred. Ø Ability to learn quickly and apply learned training skills to job responsibilities immediately. Ø Experience with accounts payable processing preferred. Ø Ability to exercise basic human relations skills in performing customer service duties and dealing with varied constituencies on and off campus. Typical Physical Demands: * Ability to lift, push, or pull up to 25 pounds. * Ability to speak and read English fluently. * Ability to hear. * Ability to use a computer and university databases and systems. * Effective mobility skills required to move about freely and quickly in office and on campus. Work Schedule: This is a non-exempt, 40 hours per week, 12-month position with occasional overtime required. William Woods University is an independent institution chartered by the State of Missouri with main campus facilities in Fulton, MO. It has been operating continuously since 1870, taking its current form as a coeducational university with undergraduate and graduate programs in 1993. Today, William Woods draws approximately 2,000 undergraduate and graduate students from 35 states and approximately 11 foreign countries. William Woods has been ranked as a Top 100 Midwest University by U.S. News and World Report, and has been recognized for the quality and affordability of its online degree programs. With a full liberal arts curriculum, William Woods also offers a strong professional tradition, with nationally ranked programs in Equestrian Studies and American Sign Language. Its graduate education program figures strongly in the administration and leadership of Missouri's state school system. William Woods University is governed by a self-perpetuating board of trustees, and remains committed to serving the public good by helping students link intellectual development with the responsibilities of citizenship and professional life. William Woods University is an Equal Opportunity Employer
    $27k-36k yearly est. 58d ago
  • Customer Service Representative

    Quaker Windows 4.0company rating

    Service Representative job 48 miles from Columbia

    The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team. Duties and Responsibilities * As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers * Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction * Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team * Communicate order updates as needed * Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction * Build an ongoing relationship and trust with customer accounts * Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team * Work with Sales Representatives to support the sales process * Communicate with Lumberyards, Specialty Dealers and Sales Representatives * Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System * Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products * Prompt and regular attendance at an assigned work location. * Interact and communicate with employees and customers in an appropriate manner. * Availability on site to confer with staff members with whom the employee must interact on a regular basis. * Communicate via email, prepare reports and work schedules. * Review and analyze data and information concerning Return Merchandise Authorizations. * Plan, prioritize and monitor order activities. * Complete assigned tasks/projects in a timely manner. Supervisory Responsibility No direct management or supervisory responsibilities. Safety Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly. Travel Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses. Qualifications An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Proficient with Microsoft Office software: Excel, Word, Outlook * Professional phone etiquette * Basic math skills including the ability to convert decimals to fractions * Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred * Basic knowledge of Quaker's Residential Window and Door Products preferred Preferred Education and Experience The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position. * High School Diploma or a passed General Education Development test * 3-6 Months related Customer Service Experience * Lumberyard, Building Industry or Retail Sales Experience preferred Competencies and Skills * Customer Service Focused * Communication Proficiency & Listening * Team Based Mindset * Problem Solving * Attention to Detail * Accuracy * Organization * Flexibility * Reliability * Time Management Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand. Physical Demands The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds. Work Environment Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory. Other Duties and Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time. Equal Employment Opportunity Statement Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.
    $28k-34k yearly est. 9d ago
  • Customer Service Representative

    MFA Oil

    Service Representative job 20 miles from Columbia

    The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits. MFA Oil Company is an Equal Opportunity/Drug-Free Employer. Responsibilities * In an accurate and timely manner, complete daily sales and deposit reporting * Make sure daily sales and receipts are listed accurately on monthly stock sheets * Ensure that customer payments are completed accurately and applied to the correct account * Ensure that petty cash reimbursements are completed accurately, and that proper supporting documentation is attached * Assist manager in securing all tax exemption forms (FE7, MO1, etc.) * Make sure they are complete and maintain a file on all forms * Answer phones, greet customers, and satisfy routine requests courteously * Be sure that all "out of gas" calls are notified of MFA Oil's "Out of Gas" procedures * Process daily correspondence from customers and home office in a timely manner * Make sure that proper new customer documentation is completed, including required safety documentation and forms, credit application, loaned equipment agreements, propane tank leases * Maintain up-to-date filing systems * Assist with sales and collection of accounts receivable as directed by manager * Obtain propane certification and fill propane tanks as required by location * Maintain good working relationship with all employees * Maintain a clean and organized work area * Know and adhere to company policies and procedures * Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked * Maintain timely and professional communication with management, employees, vendors and customers * Keep supervisor informed of any problems and/or any issues that need attention * Perform other duties as assigned Job Requirements * High school diploma or equivalent * Legal authorization to work in the United States * At least 18 years of age * Some travel required for training * Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English * Ability to meet company requirements including successful pre-employment drug screening and criminal background check * Basic understanding of accounting principles * Ability to consistently operate a computer and other office productivity machinery including Microsoft Office products * Capability to learn new concepts and use technical materials * Ability to perform mathematical calculations in order to make change, complete reports, and account for products * Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns * Physical ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift * Physical ability to move and position self to move and retrieve products and supplies from shelves under counters or stacks of inventory weighing up to 50 pounds * Willingness to work with hazardous materials Preferred Skills * 1-3 years of customer service or other applicable work experience * Ability to meet deadlines with a high degree of time management * Ability to perform detail work with accuracy * Ability to grasp new concepts quickly * Ability to work both independently and in a team environment * Ability to work at a fast pace * Ability to set priorities and goals and develop plans for achieving them
    $27k-35k yearly est. 44d ago
  • Client Service Representative Callaway County Small Animal Clinic

    Callaway County Small Animal Clinic

    Service Representative job 20 miles from Columbia

    Practice We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications Ability to work on weekends as required High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $13.00 - USD $15.00 /Hr.
    $13-15 hourly 35d ago
  • HIRING IMMEDIATELY* - Customer Service & Entry Level Marketing *

    Elevated Integrated Consultants

    Service Representative job 27 miles from Columbia

    We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing. Job DescriptionElevated IC is a privately held marketing firm in the Missouri area. We are planning to expand into more locations within the next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch managers from within. On a daily basis we represent our clients in some of the nation's largest retailers. Candidates will be trained in: - Entry Level Management - Promotional Sales - Customer Service - Event Marketing - Public Relations - In Person Sales W/Customers Applicants Must: - You must be able to START WITHIN 2 weeks - You must be excited & motivated for challenge, growth, and training - You must have a professional image - You must have a great attitude, work ethic, and student mentality We DO NOT participate in any of the following: No Door to Door Sales No Business to Business Sales No Telemarketing **Only those candidates selected by management for an interview will be contacted. QualificationsQUALIFICATIONS: Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: Outstanding communication skills both verbal & written. Able to prioritize and work independently with minimal supervision. Able to work effectively in a team environment Detail-oriented and the ability to follow up on tasks. Work effectively under pressure and maintain a positive attitude Capable of multi-tasking, prioritizing, and managing time efficiently To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 60d+ ago
  • Financial Services Representative State Farm Agent Team Member

    Justin Hahn-State Farm Agent

    Service Representative job in Columbia, MO

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Opportunity for advancement Training & development Do you have aspirations to run your own business? If so, you may want to consider working in the office of Justin Hahn - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Experience in marketing Property and Casualty license (must have currently) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $33k-48k yearly est. 43d ago
  • Financial Services Representative

    Worldacceptance

    Service Representative job in Columbia, MO

    World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $17-$20 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $17-20 hourly 11d ago
  • Specialist, ADA Services

    Moberly Area Community College 4.0company rating

    Service Representative job 34 miles from Columbia

    The Access and ADA Services office provides assistance and services for MACC students with disabilities at all locations. The ADA Services Specialist will perform multiple duties and conduct the day-to-day operations of the Moberly office, providing direct assistance to students as well as consultation for college personnel, external agencies and prospective students. The ADA Services Specialist is a full-time, 12-month, non-exempt staff position covered by the Public Education Employee Retirement System (PEERS). All candidates must submit a completed online application at our website: ************************* A cover letter, resume/curriculum vitae, transcripts, and any other relevant documents should be uploaded with the application. Review of applications will begin immediately. Qualifications Bachelor's Degree in Education or Human Services preferred. Minimum of Associate's Degree and related experience. Excellent interpersonal and organizational skills. Ability to work with a wide variety of student issues and maintain student confidentiality. Strong computer skills required including proficiency with MS Office, internet and databases. Job Responsibilities Duties and responsibilities include: Be familiar with and abide by nondiscrimination and equal access laws including the Americans with Disabilities Act in carrying out the mission of the Access and ADA Services Office; Respond to inquiries about ADA services and eligibility, providing information to prospective students, parents, schools, and external agencies; Assist the Director in performing administrative and service functions of the Access and ADA Office; Talk to and meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests; Verify eligibility for services for students with disabilities through proper documentation and maintain such documentation in appropriate files; Determine reasonable accommodations, and set up or update accommodation plans with students as assigned; Maintain confidential, timely and accurate records of registered students and services provided for them; Occasionally travel to off-campus sites to facilitate ADA services and provide information at orientation; Provide assistance for students, registered with the Access Office, to meet educational goals and to promote independence (e.g., referrals to the LARC, Instructional Technology and advisors); Provide letters of accommodation to students each semester; Meet with students as needed to review courses and provide referrals to MACC resources as needed; Complete ongoing relevant professional development related to students with disabilities and the Americans with Disabilities Act; Serve on relevant committees at the College; Assist in researching and keeping up-to-date with appropriate accommodations and assistive technologies; Create and modify documents to provide and maintain accessibility; Provide copies and other materials as needed for all campus locations and uploading current copies to Canvas; Provide ongoing accommodations for students, such as scheduling and proctoring tests, ordering and transferring alternative textbook formats, enlarging printed materials, assisting with furniture requests, instructing students on use of assistive technology, checking out of assistive equipment, etc.; Assist students with testing accommodations, such as scheduling and proctoring tests, maintaining testing binder, setting up assistive technology on computers for testing and reading tests out loud. Also, contacting instructors and rescheduling students when needed; Prepare, maintain, and check-in and out ADA equipment such as recording devices. Complete the transfer of notes, etc. as needed; Scan and file documents and files into the Access Office electronic system (e.g., Etrieve); Review and report, to Director of Access and ADA Services, accessibility issues related to MACC's website, Canvas, my MACC and other MACC student resources used by students; Perform other duties as assigned by the Director of Access and ADA Services or the Vice President of Instruction.
    $27k-31k yearly est. 20d ago
  • Contact Center Customer Service Representative /Customer Service Representative

    Pyramid Consulting, Inc. 4.1company rating

    Service Representative job 27 miles from Columbia

    Immediate need for a talented Contact Center Customer Service Representative /Customer Service Representative. This is a 06+months contract to Hire opportunity with long-term potential and is located in Jefferson City, MO(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-69939 Pay Range: $16 - $16.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Training: 6-8 weeks, 8:00 AM - 4:30 PM CST (100% attendance required). Post-training: 8:30 AM - 5:00 PM CST. Hybrid Schedule: On-site Tuesdays and Wednesdays (subject to change). Handle inbound calls and respond to inquiries about medical assistance programs. Collect, verify, and assess applicant data to determine eligibility. Update and maintain accurate case records across multiple systems. Perform recertification, review, and processing of medical assistance cases. Educate participants on public assistance policies and procedures. Meet or exceed performance benchmarks in accuracy, productivity, and customer service. Refer applicants to other community or agency resources as needed. Participate in training and adapt to frequent policy or process updates. Maintain professionalism and confidentiality while dealing with sensitive information. Key Requirements and Technology Experience: Key skills; Medicaid , Customer Service , Inbound/Outbound Calls Minimum of 2 years' experience in high-volume telephone customer service and issue resolution. Strong comprehension and ability to apply federal and state laws, policies, and procedures. Proficient in data entry, case documentation, and computer systems. Ability to manage emotional or difficult conversations with empathy and professionalism. Organized, detail-oriented, and capable of prioritizing tasks under pressure. Basic math and eligibility benefit calculation knowledge preferred. Strong verbal and written communication skills. Must attend Day 1 onboarding on-site (4-8 hours), have personal transportation. Dedicated, hard-wired internet connection required (no hotspots/satellite). Child/dependent care arrangements must be in place; no caregiving during work hours. Must have a private, distraction-free remote workspace and backup location within 60 minutes. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $16-16.5 hourly 10d ago
  • Customer Service Representative

    Quaker Windows 4.0company rating

    Service Representative job 48 miles from Columbia

    The Customer Service Representative assists as part of a team supporting the efforts of assigned Quaker Sales Representatives and their Lumberyard and Specialty Dealer customers. The Customer Service Representative is responsible for constant communication with these partners and internal coordination of all quotes and orders for the Residential team. Duties and Responsibilities As the point of contact with Lumberyard and Specialty Dealers, assist in coordination of all residential quotes and orders for dealers Take incoming customer calls, identify the customer needs and achieve the highest level of satisfaction Assist with Return Merchandise Authorizations and credit requests by gathering information for Quaker's Accounts Payable team Communicate order updates as needed Assist customers with Quaker's Q1 quote and order system needs, quotes, orders, delivery issues or any other issues that pertain to customer support and satisfaction Build an ongoing relationship and trust with customer accounts Work closely with other team members to facilitate the quoting, order process and customer support for Quaker's Lumberyard or Commercial Sales and Support Team Work with Sales Representatives to support the sales process Communicate with Lumberyards, Specialty Dealers and Sales Representatives Learn and then maintain thorough knowledge of Quaker's Q1 and Green Screen System Learn and then maintain thorough knowledge of Quaker's Residential Window & Door Products Prompt and regular attendance at an assigned work location. Interact and communicate with employees and customers in an appropriate manner. Availability on site to confer with staff members with whom the employee must interact on a regular basis. Communicate via email, prepare reports and work schedules. Review and analyze data and information concerning Return Merchandise Authorizations. Plan, prioritize and monitor order activities. Complete assigned tasks/projects in a timely manner. Supervisory Responsibility No direct management or supervisory responsibilities. Safety Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly. Travel Minimal travel is required for professional development, dealer visits or to commute between the Quaker campuses. Qualifications An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Proficient with Microsoft Office software: Excel, Word, Outlook Professional phone etiquette Basic math skills including the ability to convert decimals to fractions Basic knowledge of Quaker's Q1 quote and order and Green Screen Systems preferred Basic knowledge of Quaker's Residential Window and Door Products preferred Preferred Education and Experience The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position. High School Diploma or a passed General Education Development test 3-6 Months related Customer Service Experience Lumberyard, Building Industry or Retail Sales Experience preferred Competencies and Skills Customer Service Focused Communication Proficiency & Listening Team Based Mindset Problem Solving Attention to Detail Accuracy Organization Flexibility Reliability Time Management Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand. Physical Demands The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily an office job and largely a sedentary role with frequent sitting. The position requires the ability to climb stairs, lift files, open filing cabinets, bend or stand as necessary. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee may also occasionally be required to lift and/or move up to 25 pounds. Work Environment Although the employee will primarily be in an office setting, while performing the duties of this job, the employee may need to visit the factory and be exposed to climactic variations, various levels of vibration, and moving mechanical parts. The noise level in the office is usually low, but hearing protection may be advisable or required for prolonged visits to certain parts of the factory. Other Duties and Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time. Equal Employment Opportunity Statement Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law. Job Posted by ApplicantPro
    $28k-34k yearly est. 7d ago

Learn more about service representative jobs

How much does a service representative earn in Columbia, MO?

The average service representative in Columbia, MO earns between $23,000 and $43,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Columbia, MO

$31,000

What are the biggest employers of Service Representatives in Columbia, MO?

The biggest employers of Service Representatives in Columbia, MO are:
  1. Clean Harbors
  2. Cintas
  3. 1-Tom-Plumber Columbia
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