Service representative jobs in Davenport, IA - 310 jobs
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Customer Support Representative
Collabera 4.5
Service representative job in Milan, IL
Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility
Distributes additional product/service/policy information to customers, dealers
Develops common solutions to problems with team members to maintain required service levels.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-50k yearly est. 1d ago
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Customer Service Representative - Full Time
Dohrn 4.4
Service representative job in Rock Island, IL
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Customer ServiceRepresentative at our Corporate office in Rock Island, IL.
Hours can vary between 7:00am - 5:00pm
Pay is $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
POSITION SUMMARY:
To provide exceptional Customer Service.
Responsibilities
ESSENTIAL FUNCTIONS:
Field inbound calls, emails and chats providing exceptional Customer Service
Monitor the call queues to ensure that department is meeting goal times
Respond to inquiries with excellent verbal & written communication skills
Trace and monitor accounts to ensure on-time delivery
Assist with scheduling pickup request
Educate, when possible, self-service options available to Customers
Problem-solve customer issues that arise throughout the day
Backfill Receptionist
Answer all phone calls coming into the Corporate Office by operating the switchboard
Greet Visitors and applicants as they enter and assist them with their needs
Stuff and mail all paper invoices to customers
Prepare weekly timecards and various outgoing mailings
Perform other duties as needed
Qualifications
MINIMUM REQUIREMENTS
High School education or equivalent
Valid Driver License
Excellent Customer Service & Telephone Etiquette
Excellent communication skills- verbal and written
Excellent Mindset
Detail-oriented
45-50 WPM typing skills
Proficient in Microsoft Excel
Ability to work in a team as well as independently
Excellent attendance
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$18 hourly Auto-Apply 40d ago
Customer Support Representative
Culligan 65Ia
Service representative job in Davenport, IA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
We offer competitive compensation & benefits including:
Medical
Dental
Vision
life
401(k)
Paid time off
Company Overview
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state of the art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems and whole-house filtration systems.
Job Summary
Culligan Water is seeking an individual experienced in customer-focused positions. The customer servicerepresentative works directly with customers to fulfill orders, resolve problems, and attend to related needs. Our products include water softeners, drinking water systems and solutions for problem water.
The goal of this position is to supply a superior level of service that exceeds the customers expectations. To be a successful customer service rep, you should be detail orientated, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
Follow company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
Provide proactive sales support to assigned customer accounts by developing close relationships with the customer base.
Answer customer inquiries on the telephone.
Schedule service and delivery orders. Coordinate schedules with the service/operations team.
Bill service, delivery, and new installation orders.
Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans.
Refer unresolved customer grievances to designated departments for further investigation.
Follow all rules and regulations pertaining to safety and Culligan policies.
Complete any other responsibilities as assigned.
Must be able to lift 50 lbs
Qualifications
High school diploma or GED.
Minimum two years of customer service experience preferred.
Strong time management and project management skills.
Proficient in Microsoft Office (word, excel, outlook).
Excellent communication skills, both written and verbal.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness, Customer Focus, Team Player, Adaptability, Integrity, Detail Orientated, Communication, Accountability, Organization
$34k-43k yearly est. 21d ago
Automotive Customer Service Advisor - 3709
Tupeloms
Service representative job in Davenport, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 13h ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service representative job in Davenport, IA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$28k-33k yearly est. 2d ago
Construction Representative
Shive Hattery Group 3.1
Service representative job in Bettendorf, IA
Full-time Description
Shive-Hattery has an immediate opening for an Entry to Mid-Level Construction Representative to join our Bettendorf, IA office. As one of our construction representatives you will perform hands-on, real-world work on various civil, and structural projects located throughout the area. You will conduct field inspections, interpret plans and specifications, and assisting the construction testing team in both the field and laboratory.
Qualifications:
Associates Degree from Technical School in Construction Technology or 2+ years of experience in lieu of degree
Valid driver's license with acceptable driving record
Ability to lift 25+ pounds
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Contract administration and/or construction observation experience on Iowa DOT projects would be advantageous but not required.
Requirements
Attending pre-construction and project progress meetings where necessary
Evaluating plans and specifications for construction projects to ensure conformance with regulation
Conducting field inspections to document and measure daily quantities of installed materials
Issuing of violation notices and stop-work orders where structures and materials do not comply with regulations
Referring deviations and disagreements to engineers for clarification
Maintaining records of documentation and keep a detailed daily work log
Assisting engineers and contractors with inquiries
Preparing project specific reports, DOT forms, and/or daily observation reports
Communicating with project managers, clients, and contractors regarding project specifications and testing results
Attending close-out meetings of construction projects
Coordinating with testing technicians to ensure all required field tests are performed
Assisting testing team by conducting field and laboratory tests on materials to measure compliance with regulations
A large portion of the day is spent on project sites. The physical demands include climbing ladders and construction jobsites. Applicant may encounter exposure to electrical equipment, cold, heat, heights, skin irritants, lung irritants, loud noises and difficult or unusual site surfaces. Risk from these exposures is minimized by strict adherence to Company and OSHA safety standards, policies, practices, and procedures.
Why Shive-Hattery?
Our learning and teaching culture is founded on collaboration. You will learn from and teach other employees while working across disciplines. You will grow your skills and continue your professional growth at Shive-Hattery.
Shive-Hattery offers an outstanding and competitive total compensation package including competitive pay and over 35 different benefits.
Benefit Highlights
Medical, Dental, Vision - 4 tiers of coverage
Voluntary Life Insurance - Employee, Spouse, and Child
Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity
FSA - Medical & Dependent Care
8 Paid Holidays + PTO
Paid Parental Leave
401K/Roth 401K with Company Match
Overtime Bonus
Profit Sharing Bonus
First Time License Bonus
Tuition Reimbursement & Licensure/Certification Financial Support
Professional Development Opportunities
Calm Meditation & Stress Relief Subscription
…And Many More!
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship.
Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$31k-41k yearly est. 60d+ ago
E&R On-Site Service Representative ( Quad Cities, Davenport IA)
E&R Parent Holding LLC
Service representative job in Davenport, IA
Job Description
Onsite ServicesRepresentative located in Quad Cities (Davenport, IA) is responsible for supporting E&R's strategic vision to our customer by providing superior service. Coordinating and assisting with managing inventory through vending and other VMI solutions on-site at our customer. Frequent travel is required. The Onsite Services Rep will visit multiple customer sites, which may involve drives of up to three hours each way.
Under direction but working independently within the team, specific duties would include:
Program Support
Receive / deploy product in designated locations throughout a large manufacturing plant (multiple Buildings).
Track shelf-life items with the use of software and physical review.
Ensure proper product is deployed and process followed.
Ensure customer inventory locations are kept properly labeled and quantities on hand are accurate.
Ensure accuracy of all activities related to vending solutions / program requirements.
Housekeeping of vending areas and E&R locations.
Resolve customer concerns promptly and accurately.
Identify continuous improvement opportunities for products, process improvement, and cycle time.
Maintain all safety, housekeeping, FOD, ESD, and inspection requirements of the customer and E&R.
PREFERRED EDUCATION & EXPERIENCE:
High School Diploma or equivalent
Similar work experience
Strong organizational skills
Inventory Management Systems experience preferred.
Must possess and maintain a valid driver's license.
SKILLS AND ABILITIES:
Computer knowledge- Excel, Word, Outlook.
Ability to work in high volume, fast paced environment.
Ability to resolve problems using people skills.
Ability to effectively collaborate with internal / external customers.
Must abide by all customer rules and regulations. This is a government contractor facility.
Drive company van to make deliveries / pickups as needed.
Ability to walk and move carts throughout a large campus.
WORK ENVIRONMENT:
Work conditions are typical of a manufacturing environment.
Ability to lift 25-75 lbs. Ability to move 55 gal drums with material handling equipment.
Additional background, drug screening.
The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
$27k-38k yearly est. 17d ago
Technical Service Representative
Van Packer
Service representative job in Buda, IL
Job DescriptionSalary: $20-$23 based on expierance
We are seeking a Technical ServiceRepresentativeto support our sales and engineering teams in preparing accurate quotes and technical documentation for stainless steel chimney exhaust and kitchen grease duct exhaust systems. This role requires strong problem-solving skills, attention to detail, and the ability to interpret architectural and mechanical drawings. The ideal candidate will have experience with AutoCAD and SolidWorks and a solid understanding of mechanical drafting and sheet metal fabrication.
Key Responsibilities:
Review project specifications, blueprints, and mechanical plans to determine material and design requirements for chimney exhaust and grease duct systems.
Provide accurate and timely quotationsbased on customer requirements, material costs, and labor estimates.
Utilize AutoCAD and SolidWorksto create detailed technical drawings and system layouts.
Collaborate with the sales team to ensure designs align with customer expectations and code compliance.
Assist customers, engineers, and contractors with product selection and technical inquiries.
Maintain a strong understanding of relevant codes and standards, including NFPA 96, UL 1978, and UL 2221for grease ducts.
Prepare and update documentation, including installation instructions, submittals, and engineering specifications.
Work closely with the manufacturing team to ensure feasibility and accuracy of quoted designs.
Identify cost-saving opportunities in designs without compromising quality or compliance.
Qualifications & Requirements:
Associates or Bachelors degree in Mechanical Engineering, Drafting, or a related field(or equivalent experience).
Experience with AutoCAD and SolidWorksfor technical drawing and design.
Prior experience in estimating, quoting, or mechanical drafting(preferably in stainless steel fabrication or HVAC systems).
Knowledge of chimney exhaust, grease duct systems, or ventilation productsis a plus.
Strong attention to detail and the ability to analyze complex mechanical drawings.
Excellent communication and problem-solving skills.
Ability to manage multiple projects and meet deadlines.
Familiarity with manufacturing processes, material properties, and sheet metal fabrication.
Preferred Qualifications:
Experience working in the commercial or industrial HVAC industry.
Understanding of UL and NFPA regulationsrelated to grease ducts and chimney exhaust systems.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience working with ERP or quoting software.
Benefits:
Competitive salary based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development and training opportunities
Pay Scale: $20-$23 based on experience.
$20-23 hourly 30d ago
Guest Service Representative
Davenport 4.3
Service representative job in Davenport, IA
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
The Nothing Bundt Cakes (NbC) Guest ServiceRepresentative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest ServiceRepresentative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest ServiceRepresentative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Compensation: $25,000.00 - $35,000.00 per year
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$25k-35k yearly Auto-Apply 60d+ ago
Fitness Services Representative - Bett YMCA
YMCA of The Iowa Mississippi Valley
Service representative job in Bettendorf, IA
Job Description
Perks of working at the Y!
Free individual YMCA membership! Discounts on programs
Tuition Assistance
Competitive Wages
Flexible Schedules
Career Development
Child Care discount 25% (must work min 20 hrs/week to qualify); Summer Camp discounts
Free Employee Assistance Program (EAP) Program
Y Retirement Fund: Y pays 12%, eligibility requirements; 403b available
PAY RATE: $12.00/hr
The Fitness ServicesRepresentative is responsible for providing exemplary customer service to all members, callers, volunteers and visitors to the YMCA of the Iowa Mississippi Valley. Promote a positive, professional and welcoming atmosphere by providing excellent customer service and exemplifying our YMCA values. Provide friendly and efficient service while conducting fitness center tours, connecting members to members and identifying appropriate entry points into programs provided by the YMCA.
ESSENTIAL FUNCTIONS:
Serve as a role model to members and Y staff and live the YMCA mission, vision and values of the YMCA movement at all times.
Responsible for ensuring that Welcome Center best practices are followed at all times.
Greet and assist all members, potential members and staff in a courteous, professional and friendly manner. Be enthusiastic towards members by learning their names and expressing an interest in their YMCA activities. Strive to enrich their YMCA experience by introducing them to new programs, staff, members and volunteer activities.
Monitor facility access by properly checking Y membership and class/program entry cards.
Model and enforce facility policies and put the Y mission in action.
Attend all fitness and other required staff meetings and/or trainings.
Show members how to use equipment.
Assist with personal training sales and prospecting.
Keep the fitness center and lobby areas clean, orderly and attractive.
Perform clerical, cleaning and other similar duties as assigned by leadership staff.
Reports member and visitor comments, suggestions, complaints, concerns, and problems to the Branch Executive in a timely manner.
Maintain a positive attitude and communicate in a professional manner when interacting with members, staff and program participants.
Participate in and solicit others to participate in necessary YMCA financial development efforts, specifically the Annual Campaign.
Maintain certifications listed under Certificates and Other Requirements and work toward obtaining further/advanced certifications when available for personal career development.
Adherence to all policies and procedures of the YMCA of the Iowa Mississippi Valley.
Understand and follow all safety rules and regulations including knowledge of emergency procedures and location of emergency equipment.
Regular and timely adherence to respective schedule/meetings.
All other duties as assigned by the Program Director -Personal Training and/or Branch Executive.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School diploma or equivalent.
Previous customer service experience required.
Working knowledge of computer systems and programs preferred.
CERTIFICATIONS AND OTHER QUALIFICATIONS:
Must be able to pass background check
CPR /AED/First Aid Certification*
*Note: If not currently certified, must obtain certification within 30 days of hire. All the above certification training programs are provided by the YMCA staff.
PHYSICAL DEMANDS: Must be able to stand and or sit for at least 8 hours at a time every day. Must be able to lift up to 50 pounds occasionally. Possess the ability to walk and climb stairs and be capable of navigating through the facility. Must be able to reach with hands and arms and use hands handle, or feel. While performing the duties of the job, the employee is regularly required to see, talk and/or hear.
WORK ENVIRONMENT: While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment can vary from quiet to moderate during office hours and moderate to loud during event hours. This position works in a combined environment of office setting and fitness facility. This position can work varied hours depending upon status.
Job Posted by ApplicantPro
$12 hourly 20d ago
Guest Service Representative
First Hospitality Group Inc. 3.6
Service representative job in Davenport, IA
What's in it for you… * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Guest ServiceRepresentatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest ServiceRepresentatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest ServiceRepresentative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
* Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
* Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
* Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
* Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
* Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
* Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
* Always maintain professionalism consistent with hotel brand and company expectations.
* Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
* Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
* If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
* 2+ years of customer service experience, preferably in Hospitality or related industry
* High School diploma or equivalency education certificate required
Communication:
* Excellent verbal and written communication skills
* Must be able to speak, read, and write in primary language used in the workplace
Physical:
* 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
* Lift, lower, and maneuver up to 30 pounds occasionally
$23k-30k yearly est. 17d ago
Client Service Representative - P&C Insurance (Farm/Crop)
Superior Insurance Partners LLC
Service representative job in Toulon, IL
Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.
Superior is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.
Join Our Growing Team as a Client ServiceRepresentative - P&C Insurance (Farm/Crop)!
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where you can assist clients with a variety of needs, ranging from relatively simple inquiries to moderately complex issues? If so, then we want you to be a part of our team in our Toulon, IL office.
As a Client ServiceRepresentative - P&C Insurance (Farm/Crop) with Superior Insurance Partners, you will play a crucial role in providing top-notch service to our valued clients. Here is what you can expect:
Responsibilities:
Handle quoting, endorsements, certificates, and identify gaps in coverage and consult with producer as needed.
Support the renewal process for all assigned and prospective clients.
Help grow the assigned book of business through account rounding and referrals.
Efficiently manage a high volume of incoming calls.
Identify and assess client needs to ensure satisfaction.
Maintain meticulous records of customer interactions and process accounts accordingly.
Skills for Success:
Strong technical knowledge of coverage in all commercial lines insurance coverage.
Results-oriented mindset, driven to achieve objectives.
Exceptional communication skills to convey information effectively.
Resilient and adaptable mindset, capable of managing shifting priorities.
Eagerness to collaborate with colleagues across all teams.
$29k-40k yearly est. Auto-Apply 8d ago
Associate Sales Rep Quad Cities
Prism Medical
Service representative job in Bettendorf, IA
Arthrex Iowais seeking a highly self-motivated AssociateSales Representativeto join our fast-paced yet dedicated teams inthe Quad Cities.We are a growing, dynamic orthopedic and sports medicine, Arthrex distributor with expansive openings in Iowa and Illinois selling a full line of highly differentiated, innovative technology and disposable products. The Associate Sales Representative will be responsible for learning the sales process, building and growing their own accounts and supporting the territorys surgical staff including delivering products to surgeons and managing existing accounts. This position is geared for a hunter with the winning mentality.
The right candidate will have at least one-year proven sales experience, the drive to hone your selling skills through the support and mentoring of fellow sales representatives and are truly passionate about breaking into the medical device sales industry. Previous implant sales experience selling to orthopedic, sports medicine accounts a plus, but not required.
We are a fast growing, dynamic organization selling state of the art Arthrex equipment. Our ideal candidate is self-motivated, hard-working, has the desire to learn and has excellent interpersonal and communication skills. This is an excellent opportunity to grow your sales skills with the potential for uncapped earnings.
To the Associate Sales Representative we offer:
Health Insurance
401K with company match
PTO benefits and holidays
Professional and personal development opportunities
Opportunity to work for a dynamic, growing company
Duties and Responsibilities for the Associate Sales Representative:
Support the territorys surgical staff including delivering products to surgeons and maintaining their accounts
Assist your sales team by promoting our products to a sophisticated audience of surgeons and healthcare professionals
Grow your own accounts by working with existing customers and by prospecting for new customers in your territory
Perfect your selling skills with the support and mentoring of fellow sales representatives and manager
Cultivate and maintain an excellent rapport with clients to maintain longstanding relationships
Ability to maintain inventory of consigned products
Qualifications for the Associate Sales Representative:
1-3 years experience as the top ten percent of your sales organization
Bachelors Degree
Sales background in sports, sports medicine or competition preferred
Knowledge and background of human anatomy a plus
Advanced knowledge of Microsoft Office Suite
Excellent interpersonal and communication skills
Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures.
Must have a clean driving record, pass a background check and a drug test.
$33k-47k yearly est. 10d ago
Service Officer
Deere Employees Credit Union 3.6
Service representative job in Moline, IL
SERVICE OFFICER SUMMARY: The Service Officer is responsible for creating the experiences members of Deere Employees Credit Union receive when they ask for help or direction. The Service Officer must be extremely empathetic to member concerns while supremely confident in their ability to guide the member to solutions that accomplish both the member and credit union goals. The Service Officer is charged with transitioning members from traditional methods of banking to 21
st
Century banking while creating “Experiences that are Legendary.” Service requests must be conducted in a way, as defined by the member, that are fast, easy, and fun and will be broad in scope as most requests should be able to be completed within the Member Experience Center. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Promotes the DECU Service Commitment and exemplifies internal service standards; we care, we serve, we teach, and we learn.
Proactively educates and empowers members to utilize beneficial products and services.
Supports all areas of the Member Experience Team by providing expert level service to members after products or services have been added to accounts.
Acts as the voice of the member by recognizing when processes or products are not Fast, Easy, and Fun, is empowered to do what is right for the member in that moment and notifies the appropriate teams to ensure these processes are changed.
Communicates with members via a variety of methods to include face to face,phone, email, text and live chat while adhering to the Member Experience Excellence standards.
Processes a variety of financial transactions for members including the opening and closing of specialty accounts, issuing checks, transferring funds, processing VISA cash advances, initiating wire transfers, instant issuance of debit cards, and maintaining member accounts.
Responds to member inquiries regarding the operation of accounts and access to services. Resolves account discrepancies, balances and reconciles accounts, adds or reduces service features on various accounts, and assists members to make the most effective usage of service offerings.
Works through complex debit and credit card issues to successful resolution as determined by the member.
Assists members in accessing all digital services and asks probing questions to ensure the member is utilizing the features that best meet their needs
Provides support to our frontline sales team in assisting members with complex debit, credit, account and digital issues, that are outside of their scope of knowledge to ensure the member has the most optimal experience and their issue is resolved
Reviews and works various daily, weekly, and monthly reports
Educates members about beneficial products and services to support moving all members to our most valuable member segments.
Operates personal computer to accurately post transactions, access account information, balance transactions, and generally update member account transactions and information.
ADDITIONAL RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS: Knowledge Of:
Credit Union's products and services
Credit Union policies and procedures pertaining to member experience and service
Ability To:
Operate a PC using the following software applications Windows, Outlook, Word, and Excel.
Operate the Credit Union's financial software to access member accounts to perform transactions, account inquiries, and all other member service functions.
Learn the differences in products and services offered by other financial institutions to those offered by DECU.
Provide exceptional member service in keeping with the DECU Service Commitment and MX Manifesto.
Communicate effectively with members and process requests timely and accurately.
Work through complex member issues with patience, empathy, and confidence.
Use positive language and demonstrate appropriate tone based on interaction.
Relate to members on a human level
REQUIRED EDUCATION AND EXPERIENCE:
High School diploma or GED and two years of related customer service experience.
Bilingual preferred
License or Certification:
Bondable
Acceptable Credit History
Compensation & Benefits:
Salary Range: $37,600-$56,400
Health, Dental & Vision Benefits
Bonus opportunity
401(k) with match and profit sharing
Paid Time Off
$37.6k-56.4k yearly 60d+ ago
Guest Service Representative
Janko Hospitality
Service representative job in Galesburg, IL
Guest ServiceRepresentative
Reports to: Operations Manager
Department: Rooms
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide
JOB DESCRIPTION
The purpose of the Guest ServicesRepresentative position at Holiday Inn Express & Suites Galesburg is to provide world class service to all guests. The Operations Manager will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing.
Handle cash transactions, maintain records, and process reservations.
Address guest inquiries, concerns, and promote hotel services.
Operate telephone systems and manage internal calls, wake-up calls, and messages.
Maintain communication with other shifts through the front desk log book.
Perform cashier duties and attend to market needs as required.
Adhere to safety and security protocols, including writing incident reports when needed.
Maintain a professional appearance and assist guests and team members as required.
Ability to use office equipment, lift up to 50 lbs, and stand/walk for long periods.
Requires bending, twisting, reaching, and pushing.
QUALIFICATIONS
High School Diploma or equivalent work experience.
Previous customer service or hotel experience required, IHG experience is helpful.
Strong communication, customer service, and organizational skills.
Computer proficiency using Windows-based software is preferred.
$23k-30k yearly est. Auto-Apply 60d+ ago
Customer Support Representative
Collabera 4.5
Service representative job in Milan, IL
Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row.
Job Description
Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention.
Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility
Distributes additional product/service/policy information to customers, dealers
Develops common solutions to problems with team members to maintain required service levels.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-50k yearly est. 60d+ ago
Weight & Inspection Rep - Full Time
Dohrn Transfer 4.4
Service representative job in Rock Island, IL
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Weight & Inspection Rep at our Rock Island, IL terminal.
Pay is $22.12/Hour
Hours: Monday - Friday
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more
POSITION SUMMARY:
To inspect LTL freight loads to ensure the trailers are being loaded correctly and according to NMFC regulations.
Responsibilities
ESSENTIAL DUTIES:
Inspection of LTL freight shipments for proper National Motor Freight Classification descriptions; This includes, but is not limited to, measuring cubes, densities, and determining proper NMFC descriptions
Communicate efficiently with coworkers, supervisors, and other departments to ensure a successful operation
Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
Comply with federal, state, and company regulations
Process all paperwork daily associated with the execution of the job
Work in a positive, supportive, and cooperative way at all times
Perform other duties as needed
Qualifications
MINIMUM REQUIREMENTS:
A minimum age of 18
Valid Driver License
High School completion or equivalent
Must be willing to work 3rd Shift as required.
Basic knowledge of National Motor Freight Classification descriptions
Must be self-motivated and able to self-manage
Ability to use Microsoft Office tools (Excel, Outlook, etc)
Must possess good math and typing skills
Prior W&I experience preferred but not necessary
Excellent attendance
WORKING CONDITION/PHYSICAL DEMANDS:
Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required
Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
Must be able to lift 50 lbs. on a frequent basis and 100+ lbs. on an infrequent basis
Must be able to sit and stand for prolonged periods of time
Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors
Must have the ability to work around and operate motorized equipment
Must be able to perform the essential functions of the job as specified in the job description
May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$22.1 hourly Auto-Apply 39d ago
Customer Support Representative
Culligan 65Ia
Service representative job in Davenport, IA
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
We offer competitive compensation & benefits including:
Medical
Dental
Vision
life
401(k)
Paid time off
Company Overview
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state of the art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems and whole-house filtration systems.
Job Summary
Culligan Water is seeking an individual experienced in customer-focused positions. The customer servicerepresentative works directly with customers to fulfill orders, resolve problems, and attend to related needs. Our products include water softeners, drinking water systems and solutions for problem water.
The goal of this position is to supply a superior level of service that exceeds the customers' expectations. To be a successful customer service rep, you should be detail orientated, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
Follow company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
Provide proactive sales support to assigned customer accounts by developing close relationships with the customer base.
Answer customer inquiries on the telephone.
Schedule service and delivery orders. Coordinate schedules with the service/operations team.
Bill service, delivery, and new installation orders.
Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans.
Refer unresolved customer grievances to designated departments for further investigation.
Follow all rules and regulations pertaining to safety and Culligan policies.
Complete any other responsibilities as assigned.
Must be able to lift 50 lbs
Qualifications
High school diploma or GED.
Minimum two years of customer service experience preferred.
Strong time management and project management skills.
Proficient in Microsoft Office (word, excel, outlook).
Excellent communication skills, both written and verbal.
Competencies:To perform the job successfully, an individual should demonstrate the following competencies in this position.Resourcefulness, Customer Focus, Team Player, Adaptability, Integrity, Detail Orientated, Communication, Accountability, Organization Compensation: $17.00 - $18.50 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$17-18.5 hourly Auto-Apply 60d+ ago
Construction Representative
Shive Hattery Group, Inc. 3.1
Service representative job in Bettendorf, IA
Job DescriptionDescription:
Shive-Hattery has an immediate opening for an Entry to Mid-Level Construction Representative to join our Bettendorf, IA office. As one of our construction representatives you will perform hands-on, real-world work on various civil, and structural projects located throughout the area. You will conduct field inspections, interpret plans and specifications, and assisting the construction testing team in both the field and laboratory.
Qualifications:
Associates Degree from Technical School in Construction Technology or 2+ years of experience in lieu of degree
Valid driver's license with acceptable driving record
Ability to lift 25+ pounds
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Contract administration and/or construction observation experience on Iowa DOT projects would be advantageous but not required.
Requirements:
Attending pre-construction and project progress meetings where necessary
Evaluating plans and specifications for construction projects to ensure conformance with regulation
Conducting field inspections to document and measure daily quantities of installed materials
Issuing of violation notices and stop-work orders where structures and materials do not comply with regulations
Referring deviations and disagreements to engineers for clarification
Maintaining records of documentation and keep a detailed daily work log
Assisting engineers and contractors with inquiries
Preparing project specific reports, DOT forms, and/or daily observation reports
Communicating with project managers, clients, and contractors regarding project specifications and testing results
Attending close-out meetings of construction projects
Coordinating with testing technicians to ensure all required field tests are performed
Assisting testing team by conducting field and laboratory tests on materials to measure compliance with regulations
A large portion of the day is spent on project sites. The physical demands include climbing ladders and construction jobsites. Applicant may encounter exposure to electrical equipment, cold, heat, heights, skin irritants, lung irritants, loud noises and difficult or unusual site surfaces. Risk from these exposures is minimized by strict adherence to Company and OSHA safety standards, policies, practices, and procedures.
Why Shive-Hattery?
Our learning and teaching culture is founded on collaboration. You will learn from and teach other employees while working across disciplines. You will grow your skills and continue your professional growth at Shive-Hattery.
Shive-Hattery offers an outstanding and competitive total compensation package including competitive pay and over 35 different benefits.
Benefit Highlights
Medical, Dental, Vision - 4 tiers of coverage
Voluntary Life Insurance - Employee, Spouse, and Child
Voluntary Insurance Plans - Accident, Critical Illness, & Hospital Indemnity
FSA - Medical & Dependent Care
8 Paid Holidays + PTO
Paid Parental Leave
401K/Roth 401K with Company Match
Overtime Bonus
Profit Sharing Bonus
First Time License Bonus
Tuition Reimbursement & Licensure/Certification Financial Support
Professional Development Opportunities
Calm Meditation & Stress Relief Subscription
…And Many More!
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
At this time, we are unable to provide visa sponsorship now or in the future. Candidates must have current and ongoing authorization to work in the United States without employer sponsorship.
Shive-Hattery offers a flexible work environment and supports balancing personal and professional responsibilities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$31k-41k yearly est. 4d ago
Guest Service Representative
Davenport 4.3
Service representative job in Davenport, IA
Benefits:
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
The Nothing Bundt Cakes (NbC) Guest ServiceRepresentative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest ServiceRepresentative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest ServiceRepresentative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Compensation: $25,000.00 - $35,000.00 per year
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
How much does a service representative earn in Davenport, IA?
The average service representative in Davenport, IA earns between $24,000 and $45,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Davenport, IA
$32,000
What are the biggest employers of Service Representatives in Davenport, IA?
The biggest employers of Service Representatives in Davenport, IA are: