Service representative jobs in Delaware

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policy, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoys working in a team environment. The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. . We are currently looking for a Technical Service Representative (m/f/d) Your Responsibilities * Conducting technical training sessions and product demonstrations for customers worldwide in the Wind Blade segment * Presenting and demonstrating our coating products, including the development of technical problem-solving strategies * Performing laboratory analyses and application tests to support product development and quality assurance * Carrying out technical audits and process analyses to optimize customer production processes * Supporting the sales team as a technical expert throughout all stages of the sales process * Testing and implementing new products and technologies, both internally and at customer sites * Independently identifying and resolving processing issues and handling customer complaints * Managing complex technical inquiries in close cooperation with the R&D department * Maintaining and using IT systems to document relevant customer information * Building long-term customer relationships and actively contributing to a positive corporate image Your qualifications * Technical education in coatings technology, chemistry, paint laboratory work, or a comparable field * Several years of hands-on experience in the application and process monitoring of coating systems * In-depth knowledge of application and testing of industrial or wind energy coatings * Strong social and intercultural skills, including experience in international projects and a confident manner * Fluent in German and English, both written and spoken * Willingness to travel internationally on a regular basis Your benefits * Attractive compensation according to the chemical industry collective agreement, including additional pay components * Above-average company pension scheme * 37.5-hour work week * 30 days of annual vacation * Comprehensive digital learning and development offering * Health care and external employee counseling for personal and professional matters * Company car for private use (1% taxation rule) If you are interested in this position, please apply via our career portal, including your detailed application documents, salary expectations, and earliest possible start date. For any questions, please contact Raphaela Kreymborg; ******************************** At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 48587

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 30-mile radius of store # 723834, located at: 89 Atlantic Ave, Suites1&2 Ocean View, DE 19970. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach. Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS' 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients' siblings, caregivers, classmates, and peers. Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following: Competitive Compensation Incentive Pay for Specific Roles Generous Paid Time Off (starting at 44 days of paid leave a year) Up to 6% Annual Contribution to Your Retirement Fund Free Professional Development Opportunities Medical, Dental and Vision Insurance Life and Long-term Disability Insurance Position Highlights: Generous benefits and time off policies Ability to work with children through a mission driven organization Signing Bonus Eligible Summary/objective Under the supervision of the Crisis Integrated Services Coordinator, the Engagement Specialist plays a crucial role in coordinating care and providing support to children and youth experiencing crises. This position is responsible for conducting outreach and follow-up to children and families who have engaged with crisis services, with a particular focus on those who decline or disengage. The role includes delivering evidence-based Caring Contacts, reconnecting former clients, coordinating care, and fostering engagement through compassionate, proactive communication. The ideal candidate will have experience working in crisis management, case management, or child/youth services, and will be adept at collaborating with multidisciplinary teams to deliver comprehensive support to at-risk youth in Delaware. Essential functions: Caring Contacts and Crisis Reconnects Implement the Caring Contacts protocol through phone calls, mailers, and electronic communication, based on an evidence-based model designed to reduce suicide risk. Make supportive outreach to discharged clients at designated intervals post-treatment. Client Engagement and Follow-Up Conduct outreach to children and families who decline or disengage from crisis services to encourage participation and offer support. Maintain contact with former clients and families to assess ongoing needs and provide appropriate referrals or follow-up. Serve as a point of contact for post-discharge engagement, ensuring continuity of care and supporting client wellness. System Engagement and Resource Coordination Collaborate with internal and external service providers to support client care plan, ensuring that all immediate and ongoing needs are addressed including appropriate follow-up and referrals for services. Coordinate services and follow-up by phone and email, ensuring accurate and timely information exchange. Assist in scheduling follow-up appointments or connecting families with ongoing mental health support. Serve as the primary point of contact and act as a liaison between the crisis program, community agencies, schools, and other relevant stakeholders to ensure that all services are integrated and coordinated effectively. Advocate for the needs of youth and families within the program and with external agencies, ensuring that services are delivered in a culturally competent and client-centered manner. Identify community resources and support services for youth and families, ensuring that they are connected with appropriate services such as mental health counseling, housing, educational support, etc. Help youth and families navigate systems, including insurance, legal, educational, and other social services, to ensure holistic support. Documentation and Reporting: Maintain accurate and up-to-date records of all client interactions and collateral follow-ups in accordance with program policies and state regulations. Prepare and submit regular case updates and reports, including documentation of progress, barriers, and recommendations for further intervention or resources. Competencies/ Capabilities: Crisis Management: Ability to effectively assess and manage urgent, high-stress situations while providing emotional support and practical solutions. Collaboration: Strong teamwork and interpersonal skills, with the ability to work with diverse stakeholders. Problem Solving: Capacity to think critically and find solutions quickly in complex, time-sensitive situations. Communication: Excellent verbal and written communication skills, with the ability to clearly explain complex information. Empathy and Compassion: A compassionate approach to working with children and families in crisis, with an understanding of trauma and mental health issues. Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner. Supervisory responsibilities: none Work environment: Office based, Partial telecommuting with approval Physical demands: Prolonged periods of sitting at a desk and working on a computer May be requested to lift up to 15 pounds periodically Travel required: schools, client homes, community agencies, etc. Minimum qualifications: Bachelor's degree in Social Work, Psychology, Sociology, or related field. Two years of experience in case management, preferably in healthcare, mental health services, or crisis intervention programs. Familiarity with Delaware's behavioral health systems, state regulations, and community resources for children and families. Preferred qualifications: Advanced degree in a related field Experience working in a 24/7 crisis response program Bilingual (Spanish-English) language skills are a plus EEO: Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reference ID: 41893 Are you interested in high-quality, natural, and tasty nutrition? We are! It's our ambition to shape the future of nutrition. Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us. We strive to inspire and empower our employees in everything we do, and we invite you to join our team - together WE BRING IDEAS TO LIFE. Your Mission: As an Inhouse Consultant (m/f/d) SAP Customs (GTS), you will play a key role in shaping and optimizing our global customs processes in the SAP environment. You will be the driving force behind innovative solutions, ensuring our customs procedures run smoothly and efficiently Your Responsibilities: * Project Leadership with Drive: You will lead exciting customs projects in the SAP environment from A to Z - from conceptualization to successful implementation * Business Partnering: You will be the first point of contact for all digital customs-related queries, providing strong support to our business departments * Visionary for Customs Processes: With enthusiasm, you will develop comprehensive customs concepts, bring them to life in SAP, and seamlessly integrate them into our logistics processes * Architect of Best Practices: You will analyze existing workflows, identify optimization opportunities, and develop forward-thinking best practice processes and organizational models * Shaper of the Global IT Strategy: Together with your colleagues, you will help craft our global IT strategy and implement it effectively * Trendsetter and Innovation Scout: You have a keen sense for the latest IT trends and innovations, assessing their potential for our area Your Profile: * Strong Academic Background: Successfully completed studies in (Business) Informatics, a natural science, or a comparable qualification * Customs and Supply Chain Expert: A strong understanding of complex customs and supply chain management processes (logistics and production) * Customs Pro: Familiarity with customs documents, excise duties, as well as the use of customs warehouses and active refinement * SAP Guru: Extensive experience in SAP GTS, as well as R/3 or S/4 in the modules SD, MM, LE, and related areas * Analytical Thinker with a Hands-On Mentality: Strong analytical and conceptual abilities paired with a practical approach to problem-solving * Strong Communicator and Persuasive: Ability to clearly communicate complex matters and inspire others with your solutions - in both German and English * Willingness to Travel with Discretion: Occasional travel to other locations (max. 10%) Your Benefits * Culture: Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues * Impact: You are an integral part of our business success and make an important contribution to the future of nutrition * Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities * Digitalization: We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies * Anniversary and special payments * Employee referral bonuses * Additional benefits: Christmas parties, events, financial benefits, and online shop discounts (e.g., IT leasing, mobile phone contracts, shopping, and travel discounts, etc.) * Welcome@Döhler: Onboarding event for all new colleagues, as well as several weeks of individual training * Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs * Food is taken care of: On-site cafeteria with regional and varied cuisine and complimentary drinks * Stay fit: Take advantage of local sports offerings at reduced prices * Mobility: Subsidized Germany ticket or JobRad * Insurance benefits such as company pension plans and accident insurance * Global growth trajectory: Challenging and internationally oriented work at our headquarters in Darmstadt * Attractive location in Darmstadt: Easily accessible by train, bus, on foot, or by car (free parking) Equal opportunities for all We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances. Become a part of our team and apply online trough our career portal to the attention of Naima Mohamad. Please note that we are unable to consider or return application documents sent by mail #LI-NS1

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director within the Customer Acquisition and Marketing Platforms (CAMP) Team, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. The Applicant Services Executive Director will play a pivotal role in enhancing the applicant experience by providing innovative design, comprehensive support and guidance throughout the applicant process for all of CAMP. This position requires a strategic thinker with strong collaborative skills to drive initiatives, navigate industry changes, and maintain a competitive edge in the market. Job responsibilities Oversees the product roadmap, vision, development, execution, risk management, and business growth targets Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Lead the modernization, growth, and maintenance of applicant services strategies, ensuring alignment with organizational standards and priorities. Establish strong relationships with partners and providers to ensure seamless applicant experiences and represent applicant services in interactions with local regulators. Coordinate across Operations, Client Service, and Technology to align service development with overall market strategy, while partnering with Compliance to adhere to regulatory frameworks. Maintain a strong focus on risk and controls, ensuring issues are identified, escalated, and managed effectively and transparently. Plan and deliver innovative information to applicants efficiently in various formats, contributing to documentation related to applicant services. Demonstrate principled leadership in aspects of culture and conduct, articulating the organization's competitive proposition and key differentiators. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Possess a comprehensive knowledge of the applicant lifecycle and solid understanding of business processes and risk controls. In-depth understanding of market participants, client requirements, and market practices, demonstrated through established relationships and previous achievements. Proven track record in delivering and managing change effectively, with strong analytical, problem-solving, and process re-engineering skills. Exceptional communication and presentation skills, with the ability to convey clear, concise messages and leverage the broader organization to achieve objectives. Excellent organizational and time management skills, with the ability to manage and prioritize multiple tasks across different time horizons while meeting deadlines. Proven ability to manage teams both directly and through dotted-line relationships, as well as across support areas to achieve overall objectives, with a strong understanding of the regulatory environment and its impact on applicant services. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Candidate should be a significant market participant and able to represent clients in discussions and seminars A confident executive who engages effectively with all levels, secures support for initiatives, and communicates market developments engagingly Capable of managing diverse activities over time, with strong prioritization skills

"The world is yours with Meliá" Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family. It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step. Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed. Your Task: * Acceptance and processing of individual reservations for the two hotels INNSiDE by Meliá Berlin Mitte (4 stars) and for the Hotel Meliá Berlin (4 stars superior) * Acceptance of individual reservations and company bookings online, offline and by telephone * Dealing with our Central Reservation System and the PMS Opera Cloud * Checking availability and entering reservations * Communicating with customers and guests and processing requests and inquiries * Correspondence and filing * Checking and processing cancelations * Reservation control and arrival checks * Close cooperation with the front office, sales and revenue management departments Your Profil: * You have completed vocational training in the hotel industry or have similar qualifications in customer service * You are service-oriented and have a high level of quality awareness * You are a team player and enjoy sitting in an office with several colleagues * You are resilient and flexible * You have a confident and friendly manner, also on the phone * You communicate very well in German and English; further language skills are advantageous * You are confident in using Outlook and modern hotel and reservation software At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page. If you want to be "Very Inspiring People", follow us on: INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person with the right skill set! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Must have or be willing to obtain an active Property and Casualty insurance license. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus/Commission Paid Time Off (vacation and personal/sick days) Retirement plan with Matching Contribution Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionSalary: 16.00 plus weekly booking bonus Lawson Home Services is looking for a highly motivated and positive individual to serve on our team in the Appointment Center. In this position you will be the "voice" of the company, guiding customers through the crucial first steps in their relationship with Lawson Home Services. This is a casual office environment, casual, neat dress code is welcomed. As a successful Appointment Center Representative, you are tactful and empathetic. You understand the emotional tie that comes with home repairs and improvement. You are reliable, punctual, and results-driven. You can multitask, and you know the importance of active listening. You have a keen eye for detail and value accuracy in your work. You must possess: strong organizational, customer service and time management skills. Extremely Proficient computer skills; the ability to troubleshoot; and excellent verbal communication skills. You should also be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound sales calls to schedule sales appointments or annual maintenance. (No cold calling) DUTIES AND RESPONSIBILITIES: Prior office experience a must, with exceptional ability to work with multicomputer screens. Cheerfully answer calls, and at all of the time being professional. Set sales appointments and schedules that make sense for the techs to drive, an understanding of the state and Eastern Shore. Make out going calls to all Homeowners Ability to package customer service concerns into thoughtful programs and features that are supplied Strong knowledge of customer service practices Strong skill in operating personal computer and programs such as Excel, Word, and database software. Skill in operating a multi-line phone system Ability to handle a variety of tasks, simultaneously Ability to perform accurate data entry and check yourself Ability to follow a script to ensure all homeowners are treated with the same care NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS: Excellent Communicator Diplomacy & Tact Customer Focused Organized Attention to detail Willingness to learn Positive & Optimistic attitude Integrity Motivated BENEFITS Better than competitive wages Weekly bonuses On-the-job paid training part-time, steady work (not seasonal) Locally owned company with respectful environment EXPERIENCE: Customer Service: 2 years (Preferred) Route Scheduling: 1 years (Preferred) Inside sales: 1 year (Preferred) Work Location: In person A background check and pre-employment drug screen are required. Pay Frequency: Weekly Bonuses Paid Weekly Job Type: part-time Pay: From $16.00 per hour Expected hours: 24-30 weekly Benefits: On-the-job training Physical setting: Office/Casual

Benefits: * Bonus based on performance * Dental insurance * Health insurance * Opportunity for advancement * Profit sharing Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $18.00 - $20.00 per hour

JobID: 210684831 JobSchedule: Full time JobShift: Day : Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation. As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans. Job responsibilities * Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements. * Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner. * Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience. * Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions. * Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives. Required qualifications, capabilities, and skills * Ability to learn and utilize automation technologies and their application in optimizing trading operations. * Understanding of data analysis techniques, with the ability to interpret data and inform decision-making. * Communication skill in order to keep internal stakeholder relationships. * Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization. Preferred qualifications, capabilities, and skills * Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring. * Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities. * Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement.

What You'll Do Handle incoming calls, emails, and reservation inquiries Advise guests on room types, rates, and packages Process bookings, modifications, and cancellations Ensure accuracy in guest profiles and reservation details Communicate special requests to hotel departments Promote hotel amenities, dining, and experiences Resolve guest concerns with professionalism and care Who You Are Warm, articulate, and guest-focused Detail-oriented with strong communication skills Comfortable managing multiple inquiries at once Familiar with reservation or PMS systems a plus Flexible with scheduling, including weekends and holidays Why You're Here You take pride in creating seamless beginnings to every stay. As the voice of HOTEL DU PONT, you set the tone for luxury service long before a guest arrives.

Job Description The Patient Access Representative is responsible for scheduling of all new patient appointments, established patient appointments and routing / receipt of outside doctor offices, other clinical patient needs and BUC incoming physician calls. The call center representative is a proactive, high functioning communicator and problem solver who identifies, addresses and triages incoming calls. This role will focus on a culture of service commitment to BUC's patients.

Full-time Description Who We Are: SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits. If this sounds like you then apply! Requirements SBMG Core Values: Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence. Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others. Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness. Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth. Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed. Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health. Perks: Health Insurance (Medical, Dental, Vision, Life Insurance) Three Weeks upfront of Paid Time Off Upward Mobility Opportunities 401k benefit Monthly Commissions Area of Responsibilities: The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations. Qualifications and Skills: Meticulous attention to detail Hospitality Ability to perform well under pressure Good knowledge of all basic AV equipment, including; lighting, sound, and projection Basic computer knowledge Ability to accept changing work demands Professional conduct and appearance Ability to adjust work schedule as needed Ability to lift 50lbs Enthusiasm, energy, and a "Can do" attitude Teamwork Coordination Organization Planning Time Management ESSENTIAL DUTIES & RESPONSIBILITIES Represent SBMG in a high level professional manner Treat all guests, clients, employees and staff with kindness and respect at all times. Perform all duties as an SBMG AVT. Support the property and all existing properties as necessary. Support the client and all existing clients as necessary. Support sales at the property and area. Proactively ensure high quality service delivery while striving for continuous improvement. Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers. Use time wisely to learn and train on correct equipment operation. Teach others the correct SBMG processes when necessary. Take part in pre-conference meetings with clients prior to events when necessary. Participate in all property EO meetings as necessary. Create event estimates for clients, including correct pricing on products/services Be the on-site contact for property for all events on the premises when necessary. Responsible for following protocols for AV products and services. Responsible for completing assigned AV event setup and teardown for events. Responsible for ensuring property inventories ship and return to correct locations. Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary. Record event inventory usages with event software. Provide professional and courteous technical support to all customers. Provide solutions for presentation needs occasionally under high-pressure circumstances. Provide immediate response to requests for assistance to events in progress. Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls. Provide setup and operation of audio systems including music programing and speech reinforcement. Secure signed work orders and approval on any added equipment. Manage property storerooms by organizing and tracking inventory counts. Deliver the expected SBMG level of service. All other duties as assigned.

**SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Lawson Home Services is looking for a highly motivated and positive individual to serve on our team in the Appointment Center. In this position you will be the "voice" of the company, guiding customers through the crucial first steps in their relationship with Lawson Home Services. This is a casual office environment, casual, neat dress code is welcomed. As a successful Appointment Center Representative, you are tactful and empathetic. You understand the emotional tie that comes with home repairs and improvement. You are reliable, punctual, and results-driven. You can multitask, and you know the importance of active listening. You have a keen eye for detail and value accuracy in your work. You must possess: strong organizational, customer service and time management skills. Extremely Proficient computer skills; the ability to troubleshoot; and excellent verbal communication skills. You should also be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound sales calls to schedule sales appointments or annual maintenance. (No cold calling) DUTIES AND RESPONSIBILITIES: Prior office experience a must, with exceptional ability to work with multicomputer screens. Cheerfully answer calls, and at all of the time being professional. Set sales appointments and schedules that make sense for the techs to drive, an understanding of the state and Eastern Shore. Make out going calls to all Homeowners Ability to package customer service concerns into thoughtful programs and features that are supplied Strong knowledge of customer service practices Strong skill in operating personal computer and programs such as Excel, Word, and database software. Skill in operating a multi-line phone system Ability to handle a variety of tasks, simultaneously Ability to perform accurate data entry and check yourself Ability to follow a script to ensure all homeowners are treated with the same care NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS: Excellent Communicator Diplomacy & Tact Customer Focused Organized Attention to detail Willingness to learn Positive & Optimistic attitude Integrity Motivated BENEFITS Better than competitive wages Weekly bonuses On-the-job paid training part-time, steady work (not seasonal) Locally owned company with respectful environment EXPERIENCE: Customer Service: 2 years (Preferred) Route Scheduling: 1 years (Preferred) Inside sales: 1 year (Preferred) Work Location: In person A background check and pre-employment drug screen are required. Pay Frequency: Weekly Bonuses Paid Weekly Job Type: part-time Pay: From $16.00 per hour Expected hours: 24-30 weekly Benefits: On-the-job training Physical setting: Office/Casual

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation. As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans. Job responsibilities Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements. Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner. Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience. Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions. Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives. Perform investigative work to problem solve utilizing resources to achieve results for stakeholders Process and monitor daily cash movements, loan transactions, and loan return transactions Provide reporting to third party lending agents regarding daily trade settlements, positions, and fails Required qualifications, capabilities, and skills Ability to learn and utilize automation technologies and their application in optimizing trading operations. Understanding of data analysis techniques, with the ability to interpret data and inform decision-making. Communication skill in order to keep internal stakeholder relationships. Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization. Knowledge of Microsoft Office including Excel, Outlook, Word, and Powerpoint Thrive in a team oriented environment but can also work independently Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately Ability to articulate complex scenarios, investigations, and results Commitment to providing high standards of quality client service Ability to manage relationships, both internal and external Preferred qualifications, capabilities, and skills Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring. Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities. Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement. Knowledge of Alteryx, Visual Basic, Generative AI, UI Path, Tableau, or other technical skills a plus Basic negotiation skills, including assisting in discussions with internal teams and external parties to help reach mutually acceptable solutions Fundamental presentation skills, with the ability with the ability to prepare and deliver clear, concise information and insights to colleagues and supervisors ******This position is not eligible for H1B or Sponsorship******* This position is full time in office work.

**PLEASE NOTE:** **Class One ASM Start 11/7/25** **Class One ASM Start 11/14/25** **Class One ASM Start 11/28/2025** **Schedules** **Resources** **Schedules** **Resources** **Schedules** **Resources** **10:30am - 7:00pm** **1** **10:30am - 7:00pm** **1** **10:30am - 7:00pm** **1** **11:00am - 7:30pm** **2** **11:00am - 7:30pm** **1** **11:00am - 7:30pm** **1** **11:30am - 8:00pm** **2** **11:30am - 8:00pm** **1** **11:30am - 8:00pm** **1** **12:00pm - 8:30pm** **1** **12:00pm - 8:30pm** **1** **12:00pm - 8:30pm** **2** **12:30pm - 9:00pm** **3** **12:30pm - 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.