Service representative jobs in District of Columbia

Job Description Salary Range: $80,000-$95,000 DOE Period of Performance: 9 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project to support fire suppression and alarm system installation at the USPP Aviation Building in Anacostia Park, Washington, DC. The work includes sprinkler systems for two aircraft hangars, new water distribution line tied to the local main, installation of an oil/water separator, and a new fire alarm system meeting NPS and NFPA standards. Scope also addresses facility-wide fire code compliance updates. Project will be completed in one phase. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections with pictures and reports during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Direct experience with fire protection, alarm systems, or other mechanical/electrical upgrades in operational or occupied facilities preferred . Familiarity with water distribution, piping systems, and oil/water separator installation preferred . Proven knowledge of applicable NFPA, NPS, and building code standards. Strong communication and reporting skills, with a track record of timely c oordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit. Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions. Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms. Ability to interpret construction schedules and accurately assess and document project progress. Capable of reviewing and evaluating payment requests against completed work and contractual milestones. Relevant experience on projects involving similar scope of work. OSHA 30 construction safety training preferred . Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR yb2pkvMVrR

SourcePro Search has a fantastic opportunity for a Patent Client Services Administrator. This is a hybrid remote role with our prestigious and large firm client and will support the IP team. This role offers a generous compensation package, excellent growth potential and a strong firm culture. Candidates can be based in Silicon Valley, New York, San Francisco, Washington DC or Seattle. The Patent Client Services Administrator will be responsible for managing portfolios for the firm's patent group clients. The Patent Client Services Administrator will ensure quality service and will maintain a harmonious working relationship with lawyers, management, supervisors, co-workers, and clients by ensuring effective and efficient workflows and working ahead of all deadlines. Reporting to the Patent Client Services Manager, the ideal candidate will have a minimum of four (4) years of relevant patent prosecution. Experience in a law firm setting is strongly preferred. Responsibilities: Accurately record billable and nonbillable time; submits Intapp timely; meets applicable billable, and nonbillable hours requirements. Maintain up-to-date knowledge of patent rules and regulations. Utilize and follow all IP specific workflow processes and procedures to ensure the timely and accurate delivery of work. Draft, prepare and proofread written correspondence involving emails, memoranda and/or other documentation to internal personnel, clients and/or assignees. Assist with the drafting and e-filing of various legal documents in the U.S. Patent & Trademark Office (PTO) related to patent prosecution of applications including, but not limited to, office action amendments and responses, requests for continued examination, continuation and divisional applications, information disclosure statements, supplemental application data sheets, sequence listings, extensions of time, terminal disclaimers, various petitions, notices of appeal, appeal briefs, corrected drawings, assignment recordations, post-grant proceedings and other documents as required. Format utility/provisional specifications for filing in the PTO and have the ability to develop and maintain structural and formatting requirements as outlined in the MPEP. Serve as an expert for specific client requirements and needs for filing and reporting of documents, including the use of various client extranets and secure data sites. Review and maintain docket calendars for assigned clients, independently calculate docket dates as a second review, and coordinate with docketing personnel to ensure accuracy of the docket and compliance with due dates. Prepare agendas for client meetings. Maintain file integrity, both the electronic and paper files. Serve as a back-up to team members as required. Flexible and dependable with the ability to work overtime as needed. Perform other duties as assigned. Qualifications: Proficiency in navigating some or all of the following PTO platforms: EFS, PAIR, EPAS, WIPO, and PTO Financial Manager. Comprehensive knowledge of U.S. Patents. Must have experience in preparing complex IDSs and stay abreast of all related rules and processes including citing references correctly. Must have strong knowledge of IP docketing systems. Multitask in a highly demanding, deadline-driven environment. Possess a high level of attention to detail. Take initiative and work both independently and in a team environment. Ability to proofread typed material for grammatical, typographical and spelling errors. Ability to type standard correspondence, memoranda and similar material in draft or final form from written material or dictation. Exemplary client service skills, with the ability to interact with various departments, all levels of firm executive personnel, vendors and contractors. Excellent written, verbal and organizational skills. Maintain and handle confidential and sensitive information with discretion. Promote effective work practices, work as a team member, and show respect for all firm personnel. Proficiency in MS Office applications. ****************************

Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won't just support the mission - you'll define it. We are seeking a highly experienced In-Service Management (ILS) Specialist with expertise in Voice and Telecommunications to play a critical role in the transformation of the nation's air traffic control system. This ambitious initiative is focused on enhancing safety, improving reliability and security, reducing outages, lowering total cost of ownership, and modernizing the aviation system with state-of-the-art technologies and facilities. In this role, you will oversee integrated logistics support for deployed FAA voice and telecom equipment. Key Responsibilities Establish and manage tasks, milestones, and documentation for long-term sustainment. Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. Lead root cause analysis for logistics issues affecting availability. Develop lifecycle cost estimates and recommend improvements to supply chain processes. Conduct readiness assessments and contribute to modernization sustainment strategies. Oversee integrated logistics support for deployed FAA voice and telecom equipment. Establish and manage tasks, milestones, and documentation for long-term sustainment. Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. Lead root cause analysis for logistics issues affecting availability. Develop lifecycle cost estimates and recommend improvements to supply chain processes. Conduct readiness assessments and contribute to modernization sustainment strategies. Why This Role Matters Your engineering expertise keeps the FAA's voice networks stable and secure, enabling real-time communication that underpins every flight's safety and success. Qualifications Basic Qualifications: U.S. Citizenship Required. Must have the ability to obtain / maintain a Public Trust clearance. Bachelor's degree and 5 years of experience or Masters degree and 3 years or Associate's degree and 7 years experience or HS diploma/equivalent and 9 years experience. Experience in integrated logistics support. Familiarity with reliability, maintainability, and quality control standards. Excellent organizational skills and the ability to collaborate across diverse teams. Strong understanding of reliability, maintainability, and availability (RMA) metrics. Experience using logistics management software and FAA supply chain tools. Familiarity with earned value management and lifecycle cost analysis. Preferred Qualifications: Exposure to FAA programs or NAS systems. Demonstrated success coordinating multi-stakeholder logistics operations under strict timelines. #BNATC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Distributed Sun - Interconnection & Development Director DOE Multi-technology sustainable energy infrastructure development Distributed Sun (DSUN) develops, finances, and deploys solar, storage, and adjacent energy technologies with long-term contracted cash flows on behalf of creditworthy off-takers. Our leading community and utility-scale solar solutions enable enterprises, universities and other stakeholders to decarbonization electricity generation and investors to achieve best-in-class returns. We are launching a BESS initiative targeting scale through a variety of applications. Entrepreneurial and established, Distributed Sun is a market innovator working alongside industry leaders to build a distributed and resilient grid for an electrified world. DSUN's affiliate tru Current is a microgrid, mobility, and virtual power company, which provides end-to-end energy transition services for Fortune 500 companies and other large enterprises. TruCurrent customers benefit from comprehensive planning ‘roadmap development' using our analytical tools (TCO, GHG reduction analysis, charging optimization, site scoring tools etc.), policy & utility engagement, procurement, project development and execution of different asset classes (solar + storage, cold storage, fleet electrification including EVSE, VPP deployment, project financing, etc.). Position Overview This position will own the Interconnection Development Process from start to finish; at the forefront of the process as a key member of the Development team from initial site selection through the interconnection process. You'll manage the interconnection process, evaluate cost estimates while looking for ways to reduce interconnect costs, optimizing workflows, and navigating regulatory requirements to ensure a high percentage of projects are connected at a commercially viable price. We're looking for someone who thrives at the intersection of technical expertise and business sensibilities. Your knowledge of interconnection standards, sharp business sense, project management skills, and understanding of the commercial aspects driving behavior of both the Utility/Transmission owner as well as economic constraints of projects. The Project Development Manager will lead, execute, and report on interconnect project elements for renewable energy projects including community and large-scale assets in the Eastern United States. With provided resources and innate knowledge, the Project Development Manager will plan an execution strategy, organize resources around project inputs, and lead various stakeholders to a marketable energy infrastructure investment. Responsibilities include management of interconnection process, vendors and investor relations. Internally, the position will interact with project finance, engineering, analytics, policy and senior management on the path to project delivery. DSUN is an equal opportunity employer and values diversity. Employment decisions are made on the basis of qualifications, merit and business need. We encourage all qualified candidates to apply. Responsibilities · Project Development: proactively take responsibility for all Interconnect aspects of the development process for renewable energy projects, from initial feasibility studies and site selection through interconnection and construction. Ensure projects are delivered on time, within budget, and in compliance with regulatory requirements. · Stakeholder Management: build and maintain relationships with key stakeholders, including utilities, ISO's, regulatory team, vendors and Executive team. Collaborate with internal and external stakeholders to overcome challenges. · Risk Management: understand and isolate risks associated with project development, including regulatory, environmental, technical, and financial risks and communicate them clearly. · Project Delivery: contribute to operational excellence in project delivery, focusing on quality and performing all work in accordance with best practice. Use and where able suggest and contribute to the creation or improvement of software, tools and processes to streamline project development workflows. · Business Operations: support the operations of the business by maintaining accurate and timely records. Contribute to budgeting and planning elements for company forecasting and sales. · Be a team player: participate in continually enhancing a culture of accountability, innovation, and collaboration. Qualifications · Bachelor's degree in engineering, Business, Finance, or related field. Advanced degree preferred. · Minimum of 10 years of experience in renewable energy project development at community or C&I scale preferred. Must have experience of solar PV & battery energy storage system experience, and other additional technologies a bonus. · Professional Engineer License with experience doing single line drawings and experience stamping designs for use in interconnection documents. · Proven track record of successfully contributing to the delivery of complex renewable energy projects, with involvement in all aspects of the development cycle from site selection to COD. · Detailed understanding of renewable energy technologies, project finance, permitting processes, and regulatory frameworks. Familiarity with mapping tools useful. Understanding of real estate and energy project development documentation and documentation management and legal structuring welcomed. · Demonstrated tenacity, resilience, and problem-solving ability to overcome challenges and produce results in a fast-paced environment. · Experience doing technical studies, transmission system planning, reliability analysis (steady state, contingency analysis, short circuit, and dynamic stability), power system design, transfer capability analysis, and due diligence on behalf of utilities, regional transmission operators preferred. · Excellent communication and relationship-building skills, with the ability to engage effectively with internal and external stakeholders at all levels. · Excellent organizational skills and ability to prioritize.

The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Provide support to customers and ensure their satisfaction. Assist with the implementation of customer success solutions. Collaborate with the customer success team to address customer inquiries and issues. Stay updated on the latest customer success technologies and trends. Provide support to customers using quantum technologies. Assist with the implementation of quantum-related customer success solutions and address quantum-related inquiries and issues.

***Please submit Resume and Cover Letter when applying*** The Center for Applied Linguistics is a nonprofit organization promoting access, equity and mutual understanding for linguistically and culturally diverse people around the world. The mission of the Center for Applied Linguistics (CAL) is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe. CAL is located in Washington, D.C. For this position, the employee will need to spend at least two business days per week at the CAL office. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories. The Customer Relations Specialist, BEST Assessments, position supports all operations related to the customer support, as well as business development of Adult English Language Assessments that are owned and sold by the Center for Applied Linguistics (CAL). These assessments, BEST Literacy and BEST Plus, are used by adult English as a Second Language (ESL) programs, community colleges, and/or other organizations providing English education services to immigrant populations. This position is responsible for the supervision of one part-time Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research (LAIR) unit. This position works collaboratively with other functional departments at CAL, including fulfillment, communications, and test development. The incoming candidate will need to spend at least two business days per week at the CAL office in Washington, DC. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide daily telephone and email support, including technical support, for BEST Plus and BEST Literacy test administrators and programs. Collect, compile and analyze customer data. Implement and manage customer support process for test users. Log customer questions and needs, and compile FAQ sheets. Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line. Manage the sale and distribution process for CAL's adult English language assessments, including following up on outstanding payments. Create, document, and implement processes and workflows to improve team efficiency. Support registration and enrollment for the online workshops and training courses for users of BEST assessment products. Coordinate across functional departments at CAL, including operations, finance, communications, and test development to ensure customer requests fulfillment. With the support of the Senior Director of LAIR, develop a strategy for BEST Products sales growth. With the support of the Senior Director of LAIR, develop and execute prospective client outreach. Represent BEST products during meetings with current and prospective clients. Promote BEST assessments at professional conferences. Supervise and mentor one Customer Support Assistant. Complete other assignments at the direction of the Senior Director of LAIR. Qualifications EDUCATION AND EXPERIENCE Required High School Diploma or equivalent Some college experience 3+ years of relevant experience Preferred Bachelor's degree (BA / BS) Experience providing customer service Experience with or knowledge about adult ESL education in the U.S. Experience with sales and marketing of educational products Any equivalent combination of education and experience determined to be acceptable. KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal, editing, oral and written communication skills in English. Proficient in the use of Word, PowerPoint, and Excel. Ability to work flexibly and cooperatively in a fast-paced team environment. Acute attention to detail and ability to consistently meet deadlines. Ability to work independently as well as part of a team. Additional Information COMPENSATION: Starting at $59,500 annually based on years of experience and skills. This position is benefits eligible. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for more than 50% of the time. This position constantly operates a computer and other office productivity equipment. The employee may be required to move boxes of 30lbs. CAL adheres to ADA compliance and guidelines as a common practice. ADDITIONAL INFORMATION This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYMENT STATEMENT The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

DescriptionJob Title: Call Center Representative Company: Tulip Soft Comms Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering cutting-edge solutions to connect individuals, businesses, and communities seamlessly. Job Description: We are seeking a motivated and compassionate Call Center Representative to join our dynamic team. In this role, you will be the first line of support for our customers, ensuring their inquiries are handled promptly and professionally. As a Call Center Representative, you will engage in meaningful interactions with our customers, assisting them with their questions, concerns, and product support. Salary Range: $750 - $1050 weekly Key Responsibilities Handle incoming calls and respond to customer inquiries promptly and professionally. Resolve customer issues by identifying problems and providing effective solutions. Maintain updated knowledge of company products and services to assist customers accurately. Document customer interactions in the database to ensure follow-up and resolution of concerns. Meet daily metrics for call handling, including quality and efficiency targets. Provide exceptional customer service, cultivating positive relationships with clients. Skills, Knowledge and Expertise High school diploma or equivalent; additional education or certifications are a plus. Excellent verbal and written communication skills. Strong problem-solving skills with the ability to think critically and act independently. Familiarity with customer relationship management (CRM) software and tools is a plus. Ability to handle a high volume of calls and work in a fast-paced environment. Benefits Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development and advancement

Foreign Disclosure Representatives This is an exciting career opportunity in the Office of the Undersecretary of Defense for Intelligence, Intelligence and Security Branch, (OUSDI(I&S) working within the Commonwealth & Partner Engagement Directorate (C&PE). Out contract support team is seeking a qualified candidate to serve as the Foreign Disclosure Representative providing support to Foreign Disclosure Officers (FDOs) in executing official duties in support of allied relationship around the world. Individuals in this position play a supporting role to the foreign relationship mission of the C&PE, with a specific focus on foreign disclosure assessments, processes, and functionary requirements. This involves working disclosure issues at the OSD and foreign defense ministries level to further the advancement of security partner nation relationships. Individual pursuing this position must be comfortable with fast-paced, ambiguous, and unstructured operating environments Primary Duties Advisor and subject matter expert serving USG officials in issues related to foreign disclosure policy and intelligence relations Advise on foreign disclosure matters for inclusion in national and departmental planning and policy documents. Assess and construct recommendations concerning plans and strategies involving DoD foreign disclosure and intelligence sharing policies and procedures. Prepares staff packages, briefings, papers, read-ahead materials, and other correspondence for coordination and signature by USG officials. Prepare documentation or handle administrative needs for USG officials attending working groups of other forums related to foreign disclosure and intelligence sharing policy. Primary POC for administrative support to the Executive Secretariat (ExecSec) of the Military Intelligence Disclosure Policy Committee (MIDPC) Manage the processing, and staffing of requests for exceptions to policy for the MIDPEC committee members for further process, assessment and coordination. Assess requests and make recommendations to the FDO Maintain records of requests for disclosure/release of classified and controlled unclassified information under the authority of the USD(I&S). Required Qualifications and Education Active TS/SCI Security Clearance Bachelor's degree in a Political Science or a related field. . Preferred Qualifications: Demonstrated knowledge in foreign disclosure policies, foreign disclosure procedures, and foreign intelligence relationships. Demonstrated experience in developing or making foreign disclosure decisions. Demonstrated knowledge and experience coordinating across large stakeholder communities and specifically across the DoD and IC. Minimum 10 years of demonstrated knowledge of national, DoD, and IC policies, processes, and procedures.

Discover Mintz Group At Mintz Group, we specialize in uncovering the truth. For over 30 years, we have provided top-tier investigative services to help our clients make informed decisions, mitigate risks, and seize opportunities. Our services span executive due diligence, transaction due diligence and litigation support for dispute resolution, conducted by a dedicated team of over 250 investigators across 12 offices worldwide. Why Join Us? Global Impact: Work with a firm that conducts over 10,000 investigations annually in more than 130 countries, making a significant impact on a global scale Expert Team: Join a team of professionals who are leaders in the field, bringing together diverse expertise across industries. Growth Opportunities: Be part of a dynamic environment that offers continuous learning and career advancement opportunities. Innovative Culture: Thrive in a culture that encourages innovation, excellence, and collaboration, ensuring that we stay ahead in the industry. Be part of a firm that is dedicated to delivering factual, reliable, and actionable intelligence, contributing to the success and security of our clients. What's This Role About The Client Success Associate adds efficiency and precision to Mintz Group's case management process to ensure excellent client service and visibility into each case's status. This role provides research, database, and case administration support to the firm's Client Success and Operations teams, ensuring cases are opened, tracked, and closed accurately and on time. The role is ideal for a detail-oriented, service-minded professional who enjoys supporting dynamic teams, maintaining data integrity, and improving operational workflows in a fast-paced environment. Key Responsibilities Case Administration Create and maintain client and case profiles in internal systems (HubSpot, SharePoint). Monitor ongoing cases, ensuring accurate billing, updates, and closure documentation. Maintain consistency and integrity of data across case records and systems. Identify and correct incomplete or inaccurate case information. Conflicts, Investigative, and Research Assistance Conduct conflicts checks and internal database searches before engagement initiation. Support early-stage case scoping using research tools such as LexisNexis and Factiva. Conduct high-level internet research and summarize key findings. Identify patterns and potential risks such as litigation, reputational issues, or affiliations. Document Preparation Draft and format client engagement documents and service agreements. Ensure all materials meet internal standards for accuracy and consistency. Cross-Team Collaboration and Workflow Support Collaborate with investigators, client success managers, and other departments to ensure case progress and communication flow. Support internal process improvements and contribute to workflow efficiency initiatives. What Makes You a Great Fit Experience: 1+ years of experience in research, administrative, or operational support within professional services or related industries. Technical Skills: Proficiency with HubSpot, SharePoint, and case tracking systems. Research Knowledge: Familiarity with tools such as LexisNexis, Factiva, and Boolean search logic. Attention to Detail: Strong ability to produce accurate, error-free documentation. Communication: Clear written communication, adapting template language to case-specific needs. Service-Minded: Professional, patient, and responsive in all client and team interactions. Organization: Able to manage multiple competing tasks in a deadline-driven environment. Education: Undergraduate degree required. Multilingual skills are a plus. Ready to Join Us You will thrive in this role if you enjoy managing details, improving systems, and supporting high-performing teams with timely and accurate work. This role combines administrative precision, research assistance, and operational problem-solving to deliver world-class client service. This is a hybrid role , and candidates must live in or near San Francisco, Metro DC, Denver, or New York City areas. Why You'll Love Working with Us Competitive Salary: $60,000 - $75,000 Discretionary Bonus Flexible Time Off Policy Comprehensive Health Benefits: Medical, dental, and vision coverage Retirement Savings: 401(k) plan with employer match Parental Leave Hybrid Work Environment: Candidate must live in San Francisco, Metro DC, Denver, or New York City areas. Life Insurance: Company-sponsored basic life and AD&D insurance Additional Benefits: FSAs, Transit, and Parking Our Commitments as an Employer Mintz Group is committed to providing equal employment opportunities to all individuals. We do not discriminate against any applicant or employee based on gender, transgender status, race, color, religion, marital status, pregnancy, national or ethnic origin, ancestry, citizenship, sexual orientation, age, veteran status, genetic information, mental or physical disability (unless such disability is a bona fide occupational qualification), gender identity or expression, or any other characteristic protected by federal, state, or local law. Our policy of equal employment opportunity applies to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, training opportunities, termination, wage and salary administration, and the application of benefit plans and company policies.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are searching for candidates with strong communication skills to fill our vacancy of Customer Service Representative! Customer Service Representative Responsibilities will include: Onboard new clients and ensure a smooth transition to the product or service Act as a primary point of contact for customers and provide ongoing support Build strong relationships with clients and understand their business goals and objectives Conduct regular check-ins and provide proactive solutions to customer issues Collaborate with cross-functional teams such as sales, marketing, and product to ensure customer satisfaction Analyze customer data and provide insights and recommendations to improve their experience Educate customers on new features and updates to the product or service Renew customer contracts and identify opportunities for upselling and cross-selling What We Offer: Clear path for career advancement We believe in promoting from within, there are opportunities to move to different positions within the company or up the ladder Who We Are Looking For: Customer Service Representatives will meet the standard of outstanding customer service while establishing strong client relationships. We do this by dealing with customer needs and challenges with speed and professionalism. Customer Service Qualifications: Positive, uplifting attitude High school diploma or GED required Approachable and helpful personality Student Mentality Able to commute to Washington DC Proven experience in customer service or a related field is preferred but not always required Persons with Experience in the following areas should apply: Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Job Description At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world. Position Overview: Position Overview: We are seeking a motivated and professional Call Center Representative to join our Washington, DC team. This role involves handling inbound and outbound calls, assisting customers with inquiries, and ensuring each interaction reflects our commitment to exceptional service. Responsibilities: Handle inbound customer calls and provide accurate information and assistance. Make outbound follow-up calls when necessary. Document call details, inquiries, and resolutions accurately. Direct calls to appropriate departments as needed. Maintain a positive, customer-focused attitude in every interaction. Support the customer service team with additional tasks as assigned. Qualifications: High school diploma or equivalent required. Strong verbal communication and active listening skills. Ability to remain calm and professional during high-volume periods. Basic computer and phone-system proficiency. Dependable, punctual, and eager to learn. What We Offer: Competitive pay Opportunities for advancement Professional development and training Supportive and collaborative team environment Travel opportunities (if applicable)

Job DescriptionSteeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep. “People will forget what you said, forget what you did, but people will never forget how you made them feel.” (Maya Angelou) At The Hay-Adams, we embrace this truth. We celebrate the way each of our staff members uniquely give of themselves, not only so that our guests may feel inexorably welcome and looked after, but also because we treat one another like family. Located in one of downtown Washington, DC's most extraordinary locations, The Hay-Adams is a fiercely independent hotel with strong traditions. Amidst the foundations of excellence that shape our standards for how thoroughly, thoughtfully, and kindly we treat our guests, runs a thread of passion for personal growth, camaraderie, joy, and pride in our work. We invite you to join us in making people feel how much you believe in what you do, and in what we do together at The Hay-Adams. The role We are looking for a Reservations Agent who will play a pivotal role in providing excellent customer service to ensure the effective operation of Reservation Agent. Your primary responsibility will be to attend to guest needs during the reservation process ensuring guest satisfaction, while building a client network and maintaining steadfast commitment to The Hay-Adams' Leading Quality Standards. What you'll gain Your potential to represent the best of hospitality is limitless. We offer attractive compensation with excellent benefits: · first-rate medical, dental, life and vision insurance· generous 401K with a 3-to-1 match· free parking and dry cleaning· free meal in the employee cafeteria Find out more We encourage you to get to know us a little better, virtually, via Instagram, Twitter, and Facebook. #hospitalityjobs #hoteljobs #luxuryjobs #thehayadams The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are: SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits. If this sounds like you then apply! _________________________________________________________________________ SBMG Core Values: Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence. Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others. Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness. Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth. Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed. Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health. Perks: Health Insurance (Medical, Dental, Vision, Life Insurance) Three Weeks upfront of Paid Time Off Upward Mobility Opportunities 401k benefit Monthly Commissions Requirements Area of Responsibilities: The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations. Qualifications and Skills: Meticulous attention to detail Hospitality Ability to perform well under pressure Good knowledge of all basic AV equipment, including; lighting, sound, and projection Basic computer knowledge Ability to accept changing work demands Professional conduct and appearance Ability to adjust work schedule as needed Ability to lift 50lbs Enthusiasm, energy, and a "Can do" attitude Teamwork Coordination Organization Planning Time Management Requirements ESSENTIAL DUTIES & RESPONSIBILITIES • Represent SBMG in a high level professional manner • Treat all guests, clients, employees and staff with kindness and respect at all times. • Perform all duties as an SBMG AVT. • Support the property and all existing properties as necessary. • Support the client and all existing clients as necessary. • Support sales at the property and area. • Proactively ensure high quality service delivery while striving for continuous improvement. • Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers. • Use time wisely to learn and train on correct equipment operation. • Teach others the correct SBMG processes when necessary. • Take part in pre-conference meetings with clients prior to events when necessary. • Participate in all property EO meetings as necessary. • Create event estimates for clients, including correct pricing on products/services • Be the on-site contact for property for all events on the premises when necessary. • Responsible for following protocols for AV products and services. • Responsible for completing assigned AV event setup and teardown for events. • Responsible for ensuring property inventories ship and return to correct locations. • Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary. • Record event inventory usages with event software. • Provide professional and courteous technical support to all customers. • Provide solutions for presentation needs occasionally under high-pressure circumstances. • Provide immediate response to requests for assistance to events in progress. • Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls. • Provide setup and operation of audio systems including music programing and speech reinforcement. • Secure signed work orders and approval on any added equipment. • Manage property storerooms by organizing and tracking inventory counts. • Deliver the expected SBMG level of service. • All other duties as assigned.

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. is available only to enrolled American University students. Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department: Phonathon Operations Time Type: Part time FLSA Status: Non-Exempt Job Description: Summary: The Phonathon position is responsible for using calling software to reach out American University alumni and students to help steward relationships with our valued donors. Students can select 3 shifts per week. Incumbent must be a current and enrolled student at American University. Essential Functions: * Use VanillaSoft calling software to reach out to alumni and parents. * Share the importance of philanthropy and campus updates. * Attend training sessions to enhance your performance. * Help steward relationships with our valued donors. Position Type/Expected Hours of Work: * Part-time. * 20 hours per week. * Select 3 shifts per week: Monday: 6:00 PM - 9:00 PM, Tuesday: 6:00 PM - 9:00 PM, Wednesday A-Shift: 12:00 PM - 9:00 PM, Wednesday B-Shift: 6:00 PM - 9:00 PM, Thursday: 6:00 PM - 9:00 PM, Sunday A-Shift: 2:00 PM - 5:00 PM, Sunday B-Shift: 6:00 PM - 9:00 PM. Salary Range: * $17.95 per hour. Required Education and Experience: * Passion for American University's mission. * Positive attitude and strong communication skills. * Excellent customer service and problem-solving abilities. * Commitment to confidentiality and professionalism. Other Details * This position is available only to enrolled American University students. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. * Visit **************************** for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.