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Service representative jobs in Eau Claire, WI - 142 jobs

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  • Customs Entry Specialist

    Ashley Furniture 4.1company rating

    Service representative job in Arcadia, WI

    The Customs Entry Specialist will coordinate, process and monitor U.S. Importer Security Filings and U.S. Customs entry for internationally purchased goods. This position is responsible for the preparation and submission of required documentation within the established timeframe while ensuring compliance with U.S. Customs and Border Protection (CBP) and other applicable government agencies. Essential Functions Prepare, process, and submit customs clearance entries for ocean container shipments. Ensure entries are entered and coded properly for any special requirements such as Generalized System of Preference (GSP), Anti-Dumping Duty (ADD), Countervailing Duty (CVD) or quota/visa requirements, 301 Tariffs, etc. Maintain, organize, and complete the entry processes in accordance with established deadlines, request missing information when necessary Ensure timely and accurate Importer Security Filings (ISFs); Research ISF's filed late Prepare and submit documentation to Customs and Border protection when required; adhere to established deadlines to obtain timely release of cargo Monitor duty and fee statements received from CBP; verify accuracy, research, and resolve any discrepancies/issues that are encountered. Approve and pay duties and fees statements within established guidelines and maintain records of payments made Monitor cargo release messages from CBP. Prepare additional documents for CBP and/or coordinate delivery and pick up of container from exam site when required; assist in expediting container release. Notify the Inbound Freight Team when containers are not available due to issues with customs release or examinations to ensure system is updated with accurate delivery date information Monitor railroad border crossing containers to ensure all necessary information is on file, no containers are on hold and are accurate; troubleshoot and resolve issues as they arise Process and approve payment for miscellaneous billing, such as examinations, x-ray, and trucking charges. Scan, index and commit miscellaneous documentation into electronic retention system Establish and maintain effective communication, coordination and working relations with Customs and Border Protection representatives Maintain and retain international correspondence in accordance with established U.S. Customs requirements Collect and update information in accordance with team key process measures Assist with the maintenance of standard operating procedures for the Customs Entry Team, make recommendations for changes and implement upon Manager's approval Determine areas in need of improvement, make recommendations and assist with creating, implementing, and monitoring process improvement changes Stay current with customs rules and regulations; communicate relevant findings to management Troubleshoot and analyze best course of action in the event shipments require exportation, destruction, manipulation, or any other direction given by US Customs. Facilitate and organize working with necessary external business providers to execute request Demonstrate the Company's Core and Growth Values in the performance of all job functions
    $32k-38k yearly est. 2d ago
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  • Welcome Call Specialist

    Group Health Cooperative 3.2company rating

    Service representative job in Altoona, WI

    The Welcome Call Specialist is responsible for providing exceptional customer service and welcoming all new Group Health members to the health plan. Functions Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customer service. Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system. Each call should cover the basic benefits of the product line and highlight the services we provide. Assist members with valid phone numbers for services covered under Forward Health and other helpful resources. Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customer service. Educate members on plan policies and procedures at every opportunity. Make members aware of transportation, telehealth or additional services provided through their health plan benefits. Keep up to date on the various plans and benefit structure under the product lines. Comply with all company policies and procedures. Minimum Requirements of the Position High school graduate or equivalent. Minimum one year of customer service experience, call center experience preferred. Excellent communication and customer service skills. Proficient in the use of Microsoft Word and Excel. Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial. Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
    $34k-41k yearly est. Easy Apply 8d ago
  • Customer Service Coordinator

    Valley Craft 3.5company rating

    Service representative job in Lake City, MN

    Responsive recruiter Valley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. What We're Looking For A driven, energetic, and outgoing Customer Service Representative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment. What We Offer BENEFITS: Competitive Salary based on experience PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance JOB RESPONSIBILITIES Create a positive experience for all VCI customers and potential customers Effective and timely communication via phone and email Respond and address customer inquiries such as product specifications, pricing, and availability Handle aspects of quotes, order entry, RMA's, technical support, and other daily tasks Perform organized data entry with attention to detail Educate customers, review their needs analysis, and provide solutions Problem solve and generate practical and sensible solutions with your customers and colleagues Multitask and adapt in order to complete various changes requests accurately and in a timely manner Work as an extension of the sales department with incoming and outgoing sales needs Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email Develop and maintain a comprehensive understanding of VCI's products and processes Collaborate and work closely with sales and other departments to provide additional support Be an active team player throughout VCI in order to achieve wider customer and company objectives Maintain positive attitude and open line of communication with customers, co-workers and management Provide feedback and continuous improvement opportunities to management and cross-functional teams Input and track metrics within customer management database Perform other related duties as assigned QUALIFICATIONS High school diploma or equivalent experience 2+ years of successful customer service experience is preferred Excellent listening, verbal, written and interpersonal communication skills Strong technical aptitude and customer service skills Self-motivated, organized, detail-oriented, and strong work ethic Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment A consultative solution-based customer service methodology Adaptable and coachable, seeking feedback to incorporate into daily work style Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required Sales support experience is a plus but not required Compensation: $20.00 - $23.00 per hour Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.
    $20-23 hourly Auto-Apply 32d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service representative job in Eau Claire, WI

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 4d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Service representative job in Eau Claire, WI

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17 hourly Auto-Apply 60d+ ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Service representative job in Eau Claire, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service representative job in Chippewa Falls, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-35k yearly est. 10d ago
  • Customer Service Rep I

    Net Health Shops 4.6company rating

    Service representative job in Eau Claire, WI

    Job Type: Full-Time Pay: Hourly, Biweekly Schedule: Monday through Friday 8 AM to 4:30 PM with a half-hour lunch or 5 PM with an hour lunch. This position requires 40+ hours a week depending on workload. After training, there is potential to have a hybrid work schedule. Company: Net Health Shops LLC/Sunnydaze Decor is an Eau Claire based eCommerce(internet) company. We have been an importer and a multi-channel eCommerce marketer of indoor and outdoor home décor since 2006. Our growth comes from the relentless focus on product innovation, flexibility, and work ethic. Our company culture and positive morale make Net Health Shops an outstanding company to work for. If you are a highly motivated, dependable team player apply today! Key Responsibilities: Answer inbound customer calls, emails, and messages promptly and professionally. Provide accurate information about products, services, and company policies. Assist customers in troubleshooting issues, processing orders, and resolving concerns. Maintain detailed and accurate records of customer interactions in the CRM system. Escalate complex or unresolved issues to higher-level customer service or management teams. Follow up with customers to ensure their concerns have been addressed satisfactorily. Process returns, exchanges, and refunds as necessary, following company policies. Promote and upsell company products or services as appropriate. Communicate and collaborate with external and internal teams to ensure customer satisfaction and resolve challenges efficiently External: Marketplaces, warehouses, suppliers, carriers Internal: team members from various departments within the company Stay updated on company products, services, and promotions to provide accurate information. Provide timely updates on shipment status and metrics Stay informed about Marketplace requirement changes and update processes accordingly Monitor fulfillment costs and identify opportunities for cost savings Ensure shopping labels are accurate and printed in a timely manner Arrange transportation and coordinator shipments with carriers to ensure timely delivery Required Qualifications: High school diploma or equivalent; Associate's degree or some college coursework preferred. 0-2 years of customer service experience, preferably in a call center or retail environment. Excellent communication skills, both written and verbal. Strong problem-solving skills and the ability to handle challenging situations with professionalism. Basic computer skills, including proficiency with Microsoft Office or similar software. Ability to work in a fast-paced environment and manage multiple customer inquiries. Friendly and positive attitude, with a strong focus on customer satisfaction. Benefits: Health and Dental Insurance HSA Plan Life, Short Term Disability, Accident, and Critical Illness Insurance 401K plan with generous employer contributions Paid Time Off (PTO)
    $29k-36k yearly est. 12d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Service representative job in Chippewa Falls, WI

    Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Eau Claire, WI

    Kedia Corporation

    Service representative job in Eau Claire, WI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-38k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michelle Moua-State Farm Agent

    Service representative job in Chippewa Falls, WI

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION: As a customer service representative with Michelle Moua Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Property & Casualty Insurance License to start
    $29k-38k yearly est. 16d ago
  • Licensed Personal Lines Customer Service Representative

    Midwest Select Insurance Group LLC 4.2company rating

    Service representative job in Eau Claire, WI

    Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    $31k-37k yearly est. 22d ago
  • Customer Service Representative (Insider)

    Toppers Chippewa

    Service representative job in Chippewa Falls, WI

    Job Description At Toppers, we have a clear vision: to be the place where a diverse mix of people want to come and do their best work. Wage: $12.00 - $15.00 per hour. We are focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities. At Toppers we have a fun culture with a flexible work schedule. Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine? Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you! Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Free Uniform • FUN Atmosphere • Making great food that people connect over. Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $12-15 hourly 2d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Service representative job in Hammond, WI

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Ellsworth Cooperative Creamery

    Service representative job in Ellsworth, WI

    Job DescriptionDescription: Committed to our Team, Craft & Community, Since 1910 Join the always-growing Team at Ellsworth Creamery as we work with our cooperative of local farmers to create award-winning cheese! ABOUT ELLSWORTH CREAMERY: At Ellsworth Creamery, our team members are more than employees; you are like family and we want you to succeed. This culture has contributed to the longevity of our staff, whose careers at Ellsworth Creamery span 10, 20 and even 50 years! Our Ellsworth, Wisconsin facility specializes solely in the production of our world-famous All Natural White Cheddar Cheese Curds, both natural and flavored, our All Natural Cheddar Cheese Curd Crumbles and sweet whey powder. Benefits Package: Full Time employees are eligible for benefits on the 1st of the month, following 30 days of employment. Medical, Health Savings Account, Dental, Vision, Accident, Critical Illness and Hospital insurances available. Employee Assistance Program (EAP) and other free resources. 401k match, Paid Time Off & Holiday Pay! Job Title: Customer Service Representative Department: Administration / Customer Service Reports To: Finance Manager FLSA Status: Non-Exempt/Hourly General Description: The Customer Service Coordinator is the first point of contact for the office, providing professional and friendly customer service both in person and over the phone. This role supports daily administrative operations, coordinates communication across departments, handles daily deposits and change orders, and assists with routine data entry tasks. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced office environment. Duties and Responsibilities: Answer and direct incoming phone calls in a professional and courteous manner. Greet and assist visitors, vendors, and customers entering the office. Monitor and distribute incoming “Contact Us” messages and inquiries to appropriate departments. Handle daily store deposits and prepare/coordinate change orders with financial institutions. Assist with data entry of operational information such as milk tickets and other routine reports. Maintain office supplies and organization of front office area. Provide general administrative support to office staff, finance, and other departments as needed. Assist with filing, scanning, and document management. Support internal communication and coordination between departments. Perform other related duties and special projects as assigned. Requirements: Required Skills and Abilities: Strong interpersonal and communication skills (both verbal and written). Friendly, welcoming, and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and manage priorities in a dynamic office setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Comfortable working with numbers and performing basic financial tasks. Ability to maintain confidentiality and handle sensitive information. Self-motivated and dependable. Education & Experience: High school diploma or equivalent required. 2+ years of experience in a customer service, administrative, or office support role preferred. Experience with data entry or working in a finance-related environment is a plus. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. May require occasional lifting of office supplies or files (up to 25 lbs). Work Environment / Environment Condition: Regular attendance and punctuality are essential. Professional, business-casual office setting, within a Dairy Plant. Must adhere to all food and plant safety policies and regulations. Working hours will be determined, but generally will be M-F, 8am-4:30pm.
    $29k-38k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tim Reedy-State Farm Agent

    Service representative job in Bloomer, WI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tim Reedy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 17d ago
  • Customer Service Representative

    Lukjan Metal Products LLC 3.9company rating

    Service representative job in Prairie Farm, WI

    Customer Service Representative (CSR) - Job Posting Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964. Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers. Lukjan Metal Products is a medium-sized business in manufacturing. You'll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality. General Purpose of the Position: As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase order into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment. Essential Functions: Enter and review purchase orders in company database · Process all shipments made through UPS. · Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization. · Answer and resolve incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc. · Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management. · Work with third party vendors for purchasing of supplies. · Provide quoting for product inquiries. · Support inventory management and the scheduling of orders for production. Requirements: 1-3 years of customer service experience (manufacturing preferred) Minimum 1 year of office experience Minimum 1 year of data entry experience. Previous experience with order entry, inventory management, and customer relations in a manufacturing environment. · Previous experience handling large volume of incoming and outgoing phone calls. · Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy. · Excellent written and verbal communication skills. · Proficient in Microsoft Word and Excel. · Ability to maintain confidentiality with company information. · AR/AP experience is a plus Qualifications: Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. Must have at least one year experience with data entry and working in an office. High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. Above average written and verbal communication skills. Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits. Hourly Rate: $17.50 - $19.00 Schedule: 1 st Shift: 7:30 am - 4:00 pm
    $17.5-19 hourly Auto-Apply 15d ago
  • Customer Service Representative (Stanley, WI)

    Ambassador Supply

    Service representative job in Stanley, WI

    Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998. Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team. The job requirements include but are not limited to the following: Core Value Expectations: • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally. • Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving, teaching, and mentoring. Primary Role Expectations: • Greet walk-in customers with a smile and evaluate their needs. • Direct customers to an inside sales representative or other appropriate employee. • Print customer pick-up paperwork. • Keep the counter area clean and well merchandised. • Become acquainted and proficient with post frame and shed construction methods. • Become acquainted and proficient with our price book. • Become acquainted and proficient with our various product lines. • Become acquainted and proficient with our lead tracking software. • Invoice customers for building materials. • Process sales orders and payments using our Point-of-Sale system. • Complete basic quotes. • Other duties as assigned. Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. N14685 Copenhaver Ave. Requirements Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. • Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player. • Must have mathematical skills commensurate with position. • Detail oriented. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook). Education and Experience Requirements: • High school diploma or GED. • Previous experience in the construction industry is preferred. • 1 year previous customer service experience preferred. Physical Requirements: • Must be able to lift at least 25 lbs. • Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job. Other Aspects: General: • Job Type: Full-time • Hourly w/overtime - based on experience. • Weekly pay Schedule: • Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings. Benefits: • 401(k) • Health insurance • Dental insurance • Vision insurance • Health savings account • Paid time off • Holiday pay • AFLAC • Voluntary life insurance • Voluntary disability insurances Work Location: • In person at the Stanley, WI Copenhaver Avenue location. Work Remotely: • No
    $29k-38k yearly est. 45d ago
  • Customer Service Representative I

    Forward Bank 4.0company rating

    Service representative job in Withee, WI

    Named American Banker's "Best Banks to Work For" six consecutive years and now Certified TM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about! Forward Bank in Withee seeks an outgoing, service-oriented individual for a Customer Service Representative position. The Customer Service Representative is the front-line face of the company, providing exceptional service to our banking customers and assisting them with various financial transactions. Qualifications: Positive attitude with superior customer service and communication skills Strong attention to detail and accuracy in cash-handling Good computer skills, specifically with Microsoft Word and Excel software applications Ability to manage multiple tasks in a fast-paced environment Join our team and help us live our mission…To Move Our Communities FORWARD!
    $31k-37k yearly est. Auto-Apply 26d ago
  • Customer Service Advisor - Lake Hallie WI - Jiffy Lube Multicare

    Stonebriar Auto Services

    Service representative job in Chippewa Falls, WI

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-35k yearly est. 10d ago

Learn more about service representative jobs

How much does a service representative earn in Eau Claire, WI?

The average service representative in Eau Claire, WI earns between $26,000 and $48,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Eau Claire, WI

$36,000

What are the biggest employers of Service Representatives in Eau Claire, WI?

The biggest employers of Service Representatives in Eau Claire, WI are:
  1. Global Elite Group
  2. Ao Garcia Agency
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