Service representative jobs in Fayetteville, NC - 585 jobs

Job Title: Customer Service Representative Job Type: Full Time About Us As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Job DescriptionDescription: Provide support to Customers, Branch Managers, Service Manager, Service Technicians, and Sales Representatives through answering phone calls and/or responding to emails. Essential Duties and Responsibilities: Answer calls coming into the Customer Service Queue and the Sales, MGR, Tech Queue; assisting whomever with their need and/or reason for calling in a polite, timely, and courteous manner. Enter service calls into the operating system. Enter supply orders and send to appropriate person and/or department. Enter meter readings received into the department. Enter Service Reports sent into the department from Technicians/ Service Manager. Fill out various forms used within the department as it pertains to address changes and information updates. Quote labor rates based off customer locations; quote supply prices. Other duties as assigned and/or needed by Supervisor/Manager Requirements: Qualifications: High school diploma or GED; Customer Service experience (minimum one year); proper telephone etiquette; multi-task oriented. Clerical skills to include: typing speed of 35 wpm, working knowledge of Microsoft Word, Excel, and Outlook. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skillbridge Academy is a forward-thinking organization dedicated to developing talent through hands-on learning, professional growth, and real-world exposure. We work closely with brands and organizations to deliver impactful promotional initiatives while providing our team members with the tools, training, and support needed to thrive in a dynamic professional environment. Our culture values collaboration, integrity, and continuous improvement. Job Description We are seeking a Customer Service Liaison to serve as a key point of contact between clients and internal teams. This role is essential in ensuring a seamless service experience, maintaining strong relationships, and supporting daily operations through effective communication and coordination. The ideal candidate is detail-oriented, professional, and capable of handling client interactions with clarity and confidence. Responsibilities Act as the primary liaison between customers and internal departments Respond to inquiries and provide accurate, timely information Coordinate service requests and ensure proper follow-up Maintain detailed records of communications and interactions Support operational processes to improve service efficiency Identify client needs and assist in delivering appropriate solutions Uphold company standards of professionalism and service quality Qualifications Strong verbal and written communication skills Professional demeanor with a customer-focused mindset Ability to manage multiple tasks and prioritize effectively Attention to detail and strong organizational skills Comfort working in a structured, team-oriented environment Willingness to learn and adapt to internal systems and procedures Additional Information Competitive salary ($45,000 - $49,000) Growth opportunities within a structured organization Skill development and ongoing training Supportive and collaborative work environment Stable full-time position with long-term potential

Call Center Agent Pay: $19/hour Experience: At least 1 year of customer service or related experience; office environment experience preferred. Education: High school diploma or GED; some post-secondary education preferred. Type: Full-time; Contract Schedule: Monday-Friday, 8:30 AM to 5:30 PM. Greene Resources is seeking a Call Center Agent to join a growing and dynamic team! Job Description: Contact medical providers by phone to collect medical record-based data. Enter and verify data accurately in electronic case management systems. Navigate multiple systems while maintaining active phone communication. Send and confirm patient authorization forms prior to data collection. Review and process high volumes of records efficiently. Follow approved research and regulatory protocols at all times. Identify issues impacting productivity and escalate appropriately. Position Requirements: Proven professional telephone etiquette and clear verbal communication skills. Strong computer proficiency with the ability to navigate multiple systems. Ability to engage and persuade stakeholders over the phone. High attention to detail and accuracy in data handling. Strong time management and ability to work independently. Professional demeanor with effective interpersonal skills. Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #GRRPO

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service. Benefits Up to 4 weeks of vacation/paid time off Paid holidays (7 days) Performance based bonuses 75% Employer paid medical, dental, & vision insurance $25,000 of life insurance per employee Supplemental benefits (long-term, short-term, accident, etc.) 401(k) retirement plan with company match Monday-Friday, 8am-5pm Career path & advancement opportunities In-house training program Discounts on tires & automotive services Company supplied tools Paid weekly Basic Responsibilities Greet customers in a friendly and timely manner Answer incoming calls Schedule appointments for service and maintenance Listen and document customer requests on work order Consult with technician about customer's vehicle needs Determine cost of replacement parts and/or labor Generate and enter itemized estimate on work order Provide and explain estimate to customers Advise customers on necessary or recommended service(s) Review and send Digital Vehicle Inspection to customers Review services performed and warranties with customers Check out customer and thank them for their business Requirements Excellent communication and customer service skills Must be able to manage a fast-paced work environment Professional, well-groomed appearance Must have valid driver's license

Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Fayetteville, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.

Company: eClerx LLC Position Type: Full-Time About Us: eClerx is a dynamic and innovative call center company dedicated to providing exceptional services to our valued customers. With a focus on quality and customer satisfaction, we're expanding our team and looking for talented individuals to join us in delivering outstanding service and driving sales growth. Job Description We are seeking a highly motivated Sales Specialist (Inbound/Outbound) to serve as the first point of contact for potential customers exploring our products and services. In this role, you will manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs. You will confidently position our client's offerings, present tailored solutions, and actively guide customers toward completing a purchase. A key objective of this role is to drive revenue growth by converting inbound and outbound calls into successful sales. You will be expected to consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience. We are looking for a candidate with a strong passion for sales, a competitive mindset, and a proven ability to influence buying decisions. The ideal individual is motivated by achieving (and outperforming) sales goals and is excited by the opportunity to earn attractive, performance-based incentives. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 N McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: In addition to fixed/hourly pay, this role includes Sales incentives Pay rate during training period (including classroom and nesting) will be $12.50/hour Production: Pay rate will be $14.50/hour if you work full 40-hour schedule + Sales incentives If you are unable to complete 40-hour schedule, then pay rate will be $13.50/hour + sales incentive. Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx - so you never have to look for another job again! Key Responsibilities: Engage with customers in sales related conversations Listen actively to customers' needs and provide accurate information about our products/services Demonstrate a deep understanding of our product/service offerings and confidently articulate their features and benefits Utilize effective sales techniques to persuade customers and close deals Handle objections and address customer concerns with empathy and problem-solving skills Process sales transactions accurately and efficiently Meet or exceed sales goals and other KPIs on a consistent basis Maintain thorough and up-to-date knowledge of company policies, procedures, and promotions Document all interactions and transactions in the system accurately Requirements: Previous experience in inbound/outbound sales in a call center preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills with a customer-centric approach. Ability to work in a fast-paced environment and handle high call volumes. Proven track record of meeting or exceeding sales targets. Familiarity with CRM systems and basic computer proficiency. Flexibility to work various shifts, including evenings, weekends, and holidays. High school diploma or equivalent; additional education or certifications are a plus. Benefits: Competitive salary with performance-based incentives. Comprehensive training and ongoing development opportunities. Health insurance, retirement plans, and other benefits. Positive and collaborative work environment. Opportunities for career advancement and growth within the company. Requirements Willing and able to work different shifts: late nights, holidays & weekends. Available to work from the office building - work from home positions not available Only full-time schedules are available. “Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

If you're skilled with managing your time, coordinating the activities of multiple people, and communicating with customers and coworkers alike, then you could be the full-time Dispatcher - Customer Support Rep we need at Call Pernell, Inc.! We're hiring a dedicated person to support our HVAC techs from our Smithfield, NC office. You earn a competitive salary that reflects your skills and experience, and enjoy great benefits and perks such as: Opportunities for professional development and growth within the company 50% company-paid health insurance Paid vacation after 1 year Paid holidays after 90 days Boost your career and become a pivotal part of our success. Apply now! YOUR DAY As our Dispatcher - Customer Support Rep, you're responsible for efficiently dispatching HVAC technicians to jobs, maintaining accurate records and documentation, and providing high-quality customer service. Here's a closer look at what you can expect: Scheduling and Dispatch: You set up service and maintenance appointments, adjust schedules in case of changes or emergencies, and dispatch technicians to their jobs. Technician Support: You provide ongoing support throughout the day by giving techs directions and communicating job details. As needed, you help generate price quotes and contribute to revenue growth. Customer Communication: You answer client questions, provide service information and pricing, and address concerns to foster trust in our company. After an appointment, you follow up with the customer to ensure they're satisfied with the work. Record Keeping: You fill out paperwork, maintain accurate job records and service call documentation, and enter data into our scheduling software. REQUIREMENTS Excellent communication and interpersonal skills Organizational and problem-solving skills Proficiency with scheduling software or an ability to learn Ability to multitask and manage time effectively in a fast-paced environment High school diploma or equivalent 1-3 years of dispatching experience PREFERRED QUALIFICATIONS At least one year of experience with customer service or the HVAC industry Additional coursework or experience in a related field OUR MISSION Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment. We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! Ready to make a positive difference as our Dispatcher - Customer Support Rep? Make your move and fill out our initial application today!

Job Description If you're skilled with managing your time, coordinating the activities of multiple people, and communicating with customers and coworkers alike, then you could be the full-time Dispatcher - Customer Support Rep we need at Call Pernell, Inc.! We're hiring a dedicated person to support our HVAC techs from our Smithfield, NC office. You earn a competitive salary that reflects your skills and experience, and enjoy great benefits and perks such as: Opportunities for professional development and growth within the company 50% company-paid health insurance Paid vacation after 1 year Paid holidays after 90 days Boost your career and become a pivotal part of our success. Apply now! YOUR DAY As our Dispatcher - Customer Support Rep, you're responsible for efficiently dispatching HVAC technicians to jobs, maintaining accurate records and documentation, and providing high-quality customer service. Here's a closer look at what you can expect: Scheduling and Dispatch: You set up service and maintenance appointments, adjust schedules in case of changes or emergencies, and dispatch technicians to their jobs. Technician Support: You provide ongoing support throughout the day by giving techs directions and communicating job details. As needed, you help generate price quotes and contribute to revenue growth. Customer Communication: You answer client questions, provide service information and pricing, and address concerns to foster trust in our company. After an appointment, you follow up with the customer to ensure they're satisfied with the work. Record Keeping: You fill out paperwork, maintain accurate job records and service call documentation, and enter data into our scheduling software. REQUIREMENTS Excellent communication and interpersonal skills Organizational and problem-solving skills Proficiency with scheduling software or an ability to learn Ability to multitask and manage time effectively in a fast-paced environment High school diploma or equivalent 1-3 years of dispatching experience PREFERRED QUALIFICATIONS At least one year of experience with customer service or the HVAC industry Additional coursework or experience in a related field OUR MISSION Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment. We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! Ready to make a positive difference as our Dispatcher - Customer Support Rep? Make your move and fill out our initial application today!

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. Experience in service, sales, telesales or guest relations type of industry preferred High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted. Must be able to stand for eight hours, bend, stretch, reach. Must be able to see and hear. Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts. Frequent Stay Program Reservations procedures including cancellations and “walking” guest Phone etiquette and answering procedures Area shopping, dining, entertainment and travel directions to assist guest inquiries. Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events. Manager on Duty functions when necessary or as scheduled Skills: Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change. Proficient in written and verbal English Problem solving and conflict resolution skills Abilities: Multi task, remain associate and guest service centric. Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books. Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible. Promote and sell services/amenities of the hotel. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas. Check all credit cards for validity before the end of the shift. Learn and utilize PMS. Ensure all cash, check and miscellaneous departments are in balance at shifts end. Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc. Have a thorough working knowledge of emergency procedures. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. Report any unusual occurrences or request to the manager. Maintain certification from a responsible Utilize Service Recovery Log and other necessary communication logs from shift to shift. Maintain stock/cleanliness in the market area. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work. Standing, walking for long periods of time while maintaining a friendly professional image. May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT Assistant General Manager Guest Service Manager Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable. Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed. This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service. If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here. Compensation: $37,440 - $50,000 yearly Responsibilities: The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided. Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web). Build immediate rapport and confidently guide clients through their next steps. Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness. Set clear expectations and prepare clients for a smooth, well-organized consultation. Schedule appointments efficiently in a way that respects client needs and sales team efficiency. Keep CRM notes accurate, simple, and consistent. Send confirmations, reminders, and follow-ups that create a seamless client experience. Support nurturing and reactivation outreach with a friendly, service-minded tone. Maintain excellent response times while keeping conversations personable and grounded in our core values. Bring positive, hospitality-driven energy to every interaction, internally and externally. Qualifications: We're looking for someone who is: Warm, articulate, and confident in conversation. Excellent at balancing friendliness with professionalism. Naturally quick to connect with people. Calm and steady, even when things get busy. Comfortable moving at a healthy, excellence-focused pace. Organized enough to keep information flowing smoothly. Reliable with follow-through and proactive communication. Motivated by teamwork, client satisfaction, and doing things the right way. Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role. About Company Peak Sodding is the leading residential sod and artificial turf installation company in North Carolina's Triangle area. We've built our reputation on over 200 five-star Google reviews by doing what most landscaping companies don't: communicating proactively, delivering exceptional quality, and treating every client like they matter. We're a fast-growing company that holds itself to a higher standard. Our team is small, accountable, and results-driven. We don't do excuses-we solve problems. Our Core Values: Radical Honesty: We tell the truth, always Excellence: We take pride in doing things exceptionally Adaptability: We embrace change and think creatively Communicate Proactively: We anticipate needs and stay ahead Happy to Serve: We genuinely care about client success This is an opportunity to join a company that rewards performance and expects you to win.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad/tablet provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Join Our Team as a Call Center Representative! Apex • Family Dermatology • Growing Team, Great Environment At Raleigh Medical Group, we believe that when our team members are well supported, our patients feel the difference. Each day, we strive to create a positive, growth-oriented, and enjoyable workplace. As we continue to expand, we're excited to welcome a Call Center Representative to our Family Dermatology group in Apex! If you love helping others, thrive in a fast-paced environment, and enjoy being the friendly voice patients depend on… keep reading! Why You'll Love Working With Us We take care of our team with a full suite of perks, including: Group Health, Dental, and Vision FSA and HSA options Generous Paid Time Off (PTO) 401(k) with employer match Company-provided Short-Term & Long-Term Disability Company-provided Life Insurance Competitive Salaries Annual Employee Appreciation Events What You'll Be Doing Your days will be full of meaningful interactions and teamwork. You will: Answer and triage incoming calls with professionalism and care Return patient calls and assist with questions Update and maintain accurate patient demographics Process patient portal and website requests Submit new patient requests through the EHR Verify same-day insurance eligibility Handle appointment cancellations Attend meetings and participate in customer service training Collaborate closely with clinical teams to support seamless patient care Assist the front desk when needed (check-in, registration, copays) What You Bring High school diploma or equivalent Experience with EHR systems (highly preferred!) Ability to excel in a high-volume call center Strong communication skills with a focus on patient satisfaction and resolution Bonus Skills We'd Love Familiarity with medical terminology Strong multitasking, time management, and problem-solving Clear and confident communication-phone and in-person Ability to maintain confidentiality and professionalism Reliability, accuracy, and a team-first attitude Experience with common office equipment Physical Requirements Sitting for ~90% of the day Occasional standing, walking, bending, lifting Visual acuity & fine motor skills If you're ready to bring warmth, efficiency, and outstanding service to a team that values you we'd love to meet you! Please no phone calls, solicitors, or recruiting agencies. EEO Statement: Raleigh Medical Group is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual, or any other protected group status or non-job characteristic as directed by law.

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyze, and verify the accuracy of information received from referrals, and schedule the patient. Must have knowledge of working with medical insurance. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Essential Functions and Job Responsibilities: Develop and maintain working knowledge of current services offered by the company. Answer all calls and emails in a timely manner, in adherence to their goals. Document all call information according to standard operating procedures. Answer questions about services, retail stores, procedure information and other information as necessary based on customer call needs. Follow up on customer calls where necessary. Review all required documentation to ensure accuracy. Accurately process, verify, and/or submit documentation. Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles. Obtain pre-authorization if required by an insurance carrier for approval and authorization when required. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Enter and review all pertinent information in EMR system including authorizations and expiration dates. Communicate with Billing Service and Management on an on-going basis regarding any noticed trends with insurance companies. Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics. Facilitate resolution on customer complaints and problem solving. Pays attention to detail and has great organizational skills. Actively listens to patients and handle stressful situations with compassion and empathy. Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), Develop and maintain working knowledge of current HME products and services offered by the company. Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with IPS's Compliance Program. Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy. Depending on the geographic territory and size of the branch location, may require assisting operations in other positions. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent customer service skills MUST HAVE knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements Analytical and problem-solving skills with attention to detail Decision Making Excellent ability to communicate both verbally and in writing. Ability to prioritize and manage multiple tasks. Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a TEAM. Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Possess a strong sense of teamwork. Ability to follow instructions. Has integrity. Takes initiative. Fits the brand culture. Works well under pressure. Outgoing and friendly personality. Attention to detail. Multi-tasking ability. Strong sales ability. Strong sense of urgency. Genuine care for others needs. Responsibilities (Including, but not limited to) Abide by all NBC policies and procedures. Uphold the NBC image and brand. Assist other departments when necessary. Introduce walk-in guests to the bakery and products using a Guest Tour. Suggest creative solutions to guests with walk-in orders. Suggest the purchase of add-ons and retail to make the product a complete experience. Assist phone-in guests with their orders. Give cake presentations while performing quality control tests. Operate and balance the POS with accuracy and efficiency. Collect email addresses from guests. Keep samples available during operating hours. Have current and complete knowledge of current prices, products and promotions. Keep retail area clean, swept and neatly merchandised throughout the day. Dust all retail surfaces at least twice per week, including counter tops and POS stations. Carry out the duties the crafter assigns from time to time. Track inventory and commissionable sales.