Service representative jobs in Great Falls, MT - 49 jobs

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Develop knowledge of a variety of durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) product categories including, but not limited to; continuous positive airway pressure (CPAP) devices and supplies, wheelchairs, walkers, bathroom safety equipment, urological and ostomy supplies, oxygen, braces, compression, and wound care supplies. Research patient-specific health insurance coverage criteria and communicate the coverage criteria to customers and referral sources with a focus on providing excellent customer service. Fill orders, actively listen, ask clarifying questions, and propose appropriate solutions and recommend complimentary products to help patients remain in or return to their home safely. Will work towards competency in understanding various product lines and insurance requirements for those products. Upon completion of the provisional employment period of one-year, will have completed the required education and certification courses to promote into the Customer Service Representative II position. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Required to complete the education and certification courses to promote into the Customer Service Representative II position after one year Successful completion of medical terminology courses/certification and Certified DME Specialist (CDME) certification are required within one year of hire Medical terminology course or certification preferred One year of related healthcare, customer service, call center, or insurance experience preferred Strong organization and communication skills required

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoW. So, what can you expect as a Customer Experience Associate - Express at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting customer as soon as they arrive to the Express to let them know you'll be right with them * Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer * Ensure customers have an extraordinary experience while shopping * Complete transactions accurately and efficiently while engaging customers in appropriate conversation We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications: * Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer customer questions * Able to take initiative * Able to share brand knowledge Additional Qualifications/Requirements: * Excellent attention to detail * Willing to cross-train and work in other areas of the store, as needed * Must possess a welcoming and helpful attitude toward customers and other team members * Excellent communication skills * Basic computer skills * Previous Convenience Store/Gas Station experience preferred We offer the following benefits for this position: * Paid Vacation & Sick Leave * Medical & Dental insurance * Basic Associate Life, Personal Accident & Long-Term Care Insurance * Flexible Spending Accounts * 401K * 7.5% shift differential for 2nd Shift * 10% shift differential for 3rd Shift * 25% Sunday Premium Pay * Holiday Premium Pay (Double Pay) * Mass Transportation Reimbursement * Associate Transfer Program (ATP) * Paid Military Leave * Personal Accident Insurance * FMLA & Administrative Leave * Paid Parental Leave * Employee Assistance Program (EAP) * Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be 16 yrs of age Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be no less than Sixteen (16) years of age. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders. Superb ability to multi-task Ability to function in a dynamic, fasted paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Additional Information Looking for energetic happy customer service oriented team members.

Welcome to FitLife in Great Falls, MT! Customer Service and the overall care of our members are always top priority at FitLife! We are a family oriented facility and strive to know all members. The Service Representative is an exciting position that pays you to talk to people about fitness! This is a full-time position with competitive pay and commission. There's no limit to how much you can make! Daily, you will work on the membership team, have a primary focus on obtaining new leads, organize events to spread fitness into the community, and help create a positive environment for our members and staff! So, who are we looking for? Someone that is comfortable being outgoing, selling, and meeting new people. Previous sales and customer experience is a plus! Someone that gets excited about knocking things off a checklist. Someone that races toward the finish line first. You strive for growth and success. Someone that enjoys an environment where they can be creative and think critically. Compensation is base pay, commission, and frequent bonus opportunities. This is the perfect opportunity for someone that is looking to challenge themselves and jumpstart a career path in fitness, management, business, ownership, and more! We look forward to getting to know you. Good luck!

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $14 - $16 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Dealership:L0152 Lithia Chrysler Dodge Jeep Ram of Great FallsLithia Chrysler Dodge Jeep Ram of Great FallsService Advisor Pay Range: Base Pay and Commission on average $4K - $6k per month. Schedule: Full Time Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Communicate additional repair and service needs to the customer based on vehicle inspection. Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses. Qualifications: Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence Veterans encouraged to apply! We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This pay for this position starts at $16.50 / hour plus bonus and commission opportunities (Potential for $12,000 in annual bonus and commission) This position is located at the Great Falls International Airport (GTF). Address is 2800 Terminal Drive, Great Falls, MT, 59404 We offer: Paid time off Employee rental car discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Available Schedule: Monday - Friday 3pm-12am Responsibilities We are hiring now for immediate openings. Responsibilities include: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications High School Diploma or G.E.D. required Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must be at least 18 years old

Job Description We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

We are seeking a charismatic and organized Internal Service Advisor to join our RV team. In this key role, you'll bridge the gap between sales and service, ensuring sold units are prepped accurately and efficiently. Key Objectives: Deliver Exceptional Customer Experience Coordinate Seamless Service Operations Support Cross-Departmental Collaboration Responsibilities: Review and assess internal service work orders for accuracy and completeness Coordinate workflow and timelines with dispatch, technicians, and the sales team Ensure units are prepped and ready for delivery according to dealership standards Track the status of internal jobs and follow up to ensure on-time completion Assist with documentation, parts coordination, and warranty-related process Support Inventory tracking and maintain accurate service records Communicate effectively across departments to align priorities and avoid delays What you'll bring: Exceptional skills in customer service and communication Ability to use a variety of computer-based systems Excellent verbal and written communication skills Flexibility with work schedules: including Saturdays (we are always closed on Sundays) Problem-solver who takes initiative Ability to pass a background and drug test Neat, clean, and professional appearance Demonstrate alignment with the Company's vision, mission, and core values in all interactions Eager to contribute to a smooth and efficient service operation Expected Results: Internal units are serviced and delivered on time and to standard Improved communication and coordination between service and sales Reduction in errors or delays due to incomplete work orders or miscommunication Increased efficiency in internal prep and warranty processes Strong support for a positive customer experience through behind-the-scenes accuracy and care A reliable, proactive presence that contributes to team success and dealership performance Resources: On-the-job training and mentorship from experienced service and sales staff Access to industry-leading service management software and scheduling tools Use of internal checklists, work order templates, and warranty documents Collaboration with a supportive, team-oriented environment focused on success Uniforms and safety gear provided for on-site responsibilities Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. 

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Title Service Advisor Falls Montana Company I State Truck Centers Were growing and looking for an energetic customer focused Service Advisor to join our Great Falls team If you love solving problems building relationships and keeping heavy duty trucks rolling this is your opportunity Service Advisors fulfill a critical role in our operations They are responsible for building strong customer relationships by consulting with customers regarding their service needs Together with the technicians a Service Advisor ascertains the cause of the issues that prompted a given customers visit works to address and resolve those issues Were looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry If you are a person with a commitment to quality and excellence then we want to hear from you Interstate Companies Inc is a dynamic organization that provides rewarding careers for more than 1700 employees in its corporate office and five operating units Interstate Assembly Systems Interstate Bearing Systems Interstate Energy Systems Interstate Power Systems and I State Truck Center Interstate is also a leader in Heavy Diesel Construction Equipment Off Highway Equipment and Agriculture Equipment At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction every single day Service Advisor Responsibilities Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards All aspects of transaction from taking appointment to completing invoice and collecting from customer Assist fellow service office employees with managing schedule and workload Manage technician time and monitor repair progress for maximum efficiency Work with parts department by gathering information to complete repair estimates before updating customer for approval Work with outside vendors for sublet work needed on customer units Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors Service Advisor Requirements Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box3 Years of Truck or Automotive Service Writing Experience RequiredService Advisor Qualities Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills Organized and able to manage time wisely The desire to succeed in a day to day challenging position Mechanical ExperienceComputer Skills Excel Word Excede OSEmployee Benefits Competitive Wages Be paid your worth Tool program available Tuition assistance for educational and ongoing career growth Health dental and vision coverage begins on the first day of the following month Paid Time Off PTO starts accruing day one of your full time employment Holidays 6 Holidays and 2 Floating Holidays per year 401K with company matching Long Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friends Employee Discounts available on products and services Paid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may face Paid Health and Well being screening for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration IPSRT

Job Title: Service Advisor Company: I-State Truck Centers We're growing and looking for an energetic, customer-focused Service Advisor to join our Great Falls team. If you love solving problems, building relationships, and keeping heavy-duty trucks rolling, this is your opportunity! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We're looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you. Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,700 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day! Service Advisor Responsibilities: Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer. Assist fellow service office employees with managing schedule and workload. Manage technician time and monitor repair progress for maximum efficiency. Work with parts department by gathering information to complete repair estimates before updating customer for approval. Work with outside vendors for sublet work needed on customer units. Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors. Service Advisor Requirements: Basic computer skills and knowledge High school diploma or equivalent Excellent communication and time management skills Strong problem solver with the ability to think outside of the box. 3 Years of Truck or Automotive Service Writing Experience Required Service Advisor Qualities: Positive attitude Solid written and verbal communication skills including excellent customer service and phone skills. Organized and able to manage time wisely. The desire to succeed in a day-to-day challenging position. Mechanical Experience Computer Skills (Excel, Word, Excede OS) Employee Benefits Competitive Wages - Be paid your worth! Tool program - available Tuition assistance - for educational and ongoing career growth Health, dental and vision coverage - begins on the first day of the following month. Paid Time Off - (PTO) starts accruing day one of your full-time employment. Holidays - 6 Holidays and 2 Floating Holidays per year 401(K) - with company matching. Long Term Disability - Supplied Short Term Disability - Supplied Life Insurance - Supplied Healthiest You - Virtual Health Care paid by Interstate. PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement Pet Insurance - We care about our furry friends! Employee Discounts - available on products and services Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration. #IPSRT

The Student Account Representative is the primary point of contact for student accounts and the student health insurance program at Touro College of Osteopathic Medicine (Great Falls, Montana). This individual will oversee payment and collection activities of student accounts and manage the student health insurance program. The ideal candidate will have strong analytical, social and communication skills. Responsibilities Responsible for daily financial matters as they pertain to the student body and ensuring compliance with federal regulations including: Manage student refund process to ensure compliance with US Department of Education regulations. Review and clear pending accounts, and contact students by phone and email when necessary, clear accounts for registration. Promote and support the enrollment of students in Direct Deposit and Payment Plans. Prepare and process bank deposits weekly. Post wire payments. Calculate refunds owed to students; submits requests for refunds for timely payment. Pre-collections activity including sending out final notices and preparing and placing files to internal collections. Provide support and resolutions to students via Zoom, phone or email. Monitor and analyze credit and debit balance reports in compliance with US Department of Education regulations. Track Payment Plans. Prepare routine, special, and ancillary reports as required. Work closely with the Office of the Registrar, Financial Aid and Admissions: Reconcile and notify the Financial Aid office of pending adjustments necessary. Reconcile and notify the Registrar of pending adjustments necessary. Management and oversight of Student Health Insurance Program including: Manage opt out procedures for student health insurance. Make necessary billing adjustments to accounts for health insurance premium, while maintaining enrollment records for student health insurance. Mediate conversations between claims processor and students. Negotiate with broker regarding changes needed and enrollment/coverage problems Reconcile Student Health Insurance invoices and communicate issues with broker. Serve as Campus Groups student engagement platform site administrator and the Montana TouroOne Portal liaison. Serve as coordinator of student gym membership program. Administers the TouroCOM Montana Marketplace. Coordinates campus Blue Jean Friday activities. Assist with university activities outside of normal business hours, during peak times within the year. Support Help Desk inquiries. Other duties as assigned. Qualifications Education/Experience Bachelor's degree is required. Business, Economics or Accounting field is preferred. At least 3 years of relevant experience or Higher Education experience strongly preferred. Knowledge/Skills/Abilities Excellent written and verbal communication skills. Strong customer service skills. Strong organizational skills. Must be able to multi-task and prioritize work. Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel. Previous knowledge of Banner is preferred. Proficiency in Microsoft Office Suite including Word, Excel, Outlook. Travel Some occasional regional/national travel required for admissions support.

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required. Prior CNA/ EMT experience preferred. Current BLS certification by American Heart Association, preferred (able to acquire upon hiring) Current/ Valid driver's license preferred

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This pay for this position starts at $16.50 / hour plus bonus and commission opportunities (Potential for $12,000 in annual bonus and commission) This position is located at the Great Falls International Airport (GTF). Address is 2800 Terminal Drive, Great Falls, MT, 59404 We offer: + Paid time off + Employee rental car discounts + Retirement savings plan including 401k with matching profit sharing + Health Insurance + Life Insurance + Dental Insurance + Vision Insurance + Training and development Available Schedule: + Monday - Friday 3pm-12am **Responsibilities** We are hiring now for immediate openings. Responsibilities include: + Meet and greet customers in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services + Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment + Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of rental upon return + Notify Management of any known customer problems + Notify Management of any known vehicle problems and any required vehicle maintenance + Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training + Perform miscellaneous and backup duties job-related duties as assigned _Equal Opportunity Employer/Disability/Veterans_ **Qualifications** + High School Diploma or G.E.D. required + Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. + Must be at least 18 years old Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Title: Service Advisor Company: I-State Truck Centers Were growing and looking for an energetic, customer-focused Service Advisor to join our Great Falls team. If you love solving problems, building relationships, and keeping heavy-duty trucks rolling, this is your opportunity! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. Were looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you. Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,700 employees in its corporate office and five operating units Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment. At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day! Service Advisor Responsibilities: * Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer. * Assist fellow service office employees with managing schedule and workload. * Manage technician time and monitor repair progress for maximum efficiency. * Work with parts department by gathering information to complete repair estimates before updating customer for approval. * Work with outside vendors for sublet work needed on customer units. * Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors. Service Advisor Requirements: * Basic computer skills and knowledge * High school diploma or equivalent * Excellent communication and time management skills * Strong problem solver with the ability to think outside of the box. * 3 Years of Truck or Automotive Service Writing Experience Required Service Advisor Qualities: * Positive attitude * Solid written and verbal communication skills including excellent customer service and phone skills. * Organized and able to manage time wisely. * The desire to succeed in a day-to-day challenging position. * Mechanical Experience * Computer Skills (Excel, Word, Excede OS) Employee Benefits * Competitive Wages Be paid your worth! * Tool program - available * Tuition assistance - for educational and ongoing career growth * Health, dental and vision coverage - begins on the first day of the following month. * Paid Time Off - (PTO) starts accruing day one of your full-time employment. * Holidays - 6 Holidays and 2 Floating Holidays per year * 401(K) - with company matching. * Long Term Disability - Supplied * Short Term Disability - Supplied * Life Insurance - Supplied * Healthiest You - Virtual Health Care paid by Interstate. * PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement * Pet Insurance We care about our furry friends! * Employee Discounts - available on products and services * Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face. * Paid Health and Well-being screening - for employees and their spouse Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration. #IPSRT