Post job

Service representative jobs in Gulfport, MS - 247 jobs

All
Service Representative
Customer Service Representative
Finance Service Representative
Guest Service Representative
Customer Service Advisor
Service Officer
Customer Support Specialist
Call Center Representative
Customer Care Coordinator
  • Customer Support Specialist

    Blue Cross & Blue Shield of Mississippi 4.3company rating

    Service representative job in Gulfport, MS

    **This role is 100% onsite in Flowood, MS. There is no remote capacity.** The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $31k-42k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative

    Edelbrock Group 3.9company rating

    Service representative job in Gulfport, MS

    A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.
    $25k-30k yearly est. 2d ago
  • Financial Service Representative Slidell 5063

    Keesler Federal Career 4.5company rating

    Service representative job in Slidell, LA

    JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION EXTRAORDINARY BENEFITS: Medical, dental, and vision insurance Short Term & Long Term Disability Benefits Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave 11 Paid Holidays Tuition Reimbursement Competitive Scholarships EAP (Employee Assistance Program) WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS Position: Financial Services Representative I (FSR I) Department: Retail Operations Reports To: Branch Manager FLSA: Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. ESSENTIAL FUNCTIONS Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit. Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes. Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services. Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction. Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2 nd party in any dual control procedure. In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines. Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts. Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns. Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications. Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue. In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score. Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s). Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process. Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to member service and sales of all products and services offered by the credit union. Upholds all member information in the strictest confidence. Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans. Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes. In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership. Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC. Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts. Provides merchant referrals directly to the merchant for business accounts. Other Duties and Responsibilities: Maintains branch office equipment and supplies necessary to keep office working efficiently. Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager. Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager. Miscellaneous duties as assigned. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Community college coursework is desired. Experience and Other Requirements: One year to three years of similar or related experience. Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required. Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail. Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services. Must possess strong basic math skills, accuracy and attention to detail Must demonstrate an ability to understand and implement changing policies and procedures. Must be knowledgeable of teller transactions relevant to the position. Must maintain confidentiality and dependability. Exceptional oral and written communication skills required. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Must be familiar with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate in and successfully complete TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description. #HPIND
    $24k-28k yearly est. 7d ago
  • Area Service Representative #410

    Rugdoctor External 4.2company rating

    Service representative job in Slidell, LA

    JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing superior customer service to established retail accounts located in Slidell, LA area. We are looking for candidates like you that like to work independently, has a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment in the delivery of the products daily. If this position fits you, we want to hear from you! What We Offer: Company vehicle - Includes fuel, maintenance, insurance, and repairs Paid training Company uniforms Company credit card for business related expenses - travel, meals, etc. Paid Time Off and Holidays Medical, dental, vision, STD/LTD, Life and other optional benefits 401(k) plan with Company match Educational Reimbursement Our Preferences The ideal qualifications to become a Rug Doctor AREA SERVICE REPRESENTATIVE: Desire to learn and practice company standards Friendly, with exceptional communication skills Dynamic, with an outgoing personality Customer service oriented Mechanical aptitude Able to work independently and solve problems Basic computer skills Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed) Excited about a career, not just a job Requirements Must be at least 21 years of age High school diploma or GED (preferred) Valid state driver's license and clean driving record Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs. Ability to work in different climates - hot, cold, etc. The ability to drive a vehicle for consecutive hours in day. Ready to Join the Rug Doctor Team as an ASR? CLICK APPLY Rug Doctor is an EOE company. Consent of candidate is required to complete a criminal background inquiry, non-DOT physical and to complete and pass a drug screen to qualify and considered for employment.
    $27k-35k yearly est. 60d+ ago
  • WORKERS' COMP CALL CENTER REPRESENTATIVE

    Bienville Orthopaedic Specialist LLC

    Service representative job in Biloxi, MS

    Job Description Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner. • Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a timely manner • Receives and forwards patient requests to appropriate clinical staff in a timely manner. • Enters patient information into the electronic health records (EHR) system. • Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. • Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. • Performs other duties as assigned. Education: • High School Diploma or equivalent. • 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: • Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. • Must demonstrate ability to analyze data and resolve complex problems. • Must have the ability to work independently while managing time and workload appropriately. • Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. • Experience with medical scheduling/billing systems preferred. • Exceptional customer service, interpersonal skills, and communication skills. • Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
    $20k-27k yearly est. 30d ago
  • Customer Service Advisor - D'Iberville

    Stonebriar Auto Services

    Service representative job in DIberville, MS

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $23k-30k yearly est. 10d ago
  • Customer Service Representative

    Ej's Innovations 4.2company rating

    Service representative job in Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 9h ago
  • Customer Service Representative

    MHC Equity Lifestyle Properties

    Service representative job in Biloxi, MS

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Customer Service Representative in Biloxi, Mississippi. What you'll do: The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts. Your job will include: * Answer incoming customer service calls promptly, professionally and within established performance standards and criteria. * Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries. * Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records. * Respond to customer needs, questions or problems in an efficient and thorough manner. * Navigate multiple computer systems. Experience & skills you'll need: * High school diploma, or the equivalent. * 1+ years of experience in a call center environment. * Dedication to exceptional customer service. * Excellent written and verbal communications skills. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.
    $22k-30k yearly est. Auto-Apply 4d ago
  • Representative, Customer Service

    LCI Brand 4.8company rating

    Service representative job in Biloxi, MS

    ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone. LOCATION AND SCHEDULE Keesler AFB - On-Site Schedule: Part-time (20-30 hours/week) KEY RESPONSIBILITIES Responsible for all customer service functions with customer recognition and interface the most critical element. Accurate computerized checkout Requires excellent communication skills Requesting and identifying material from the warehouse and shelf stocking. Store cleanliness both in and outside. Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Requires excellent communication skills. Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player. PHYSICAL DEMANDS While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product. WORK ENVIRONMENT The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)
    $22k-29k yearly est. 60d+ ago
  • Guest Services Representative

    Intown Career

    Service representative job in Gulfport, MS

    Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities! Job Responsibilities Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner Ensures reservations are taken correctly and courteously Must be proficient in computer operating system Available at all times to deal with guest issues in a professional manner Notify General Manager or equivalent immediately of any guest, employee, or cash concerns Supervise property staff as needed Ensure compliance of safety and security standards Reports to the Regional Operations Manager in General Manager absence Responsible for bank deposits in General Manager absence Identify and follow up on life/safety issues and inspection issues Notify General Manager or equivalent immediately of any safety and/or security violations of policy Leave all desk and office areas in a clean and in a neat manner Handle administrative duties as assigned Take responsibility for insuring that property is always clean and free of any trash and debris Skills/Experience Previous hospitality experience preferred but not required Any combination of education and experience equivalent to high school diploma Any other combination of education, training or experience that provides the required knowledge, skills and abilities Ability to read, understand, interpret information found in a variety of reports and other internal hotel information Ability to read, speak, write in an efficient manner in order to interact with guests and staff Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.) Ability to compose and express thoughts in a clear and concise way to ensure effective communication Ability and flexibility to work long hours on a regular basis and as business conditions demand Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems Mental and Physical Demands Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Exposure to extreme weather conditions, cold and heat Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time) Use of computer terminal, which requires extensive eye contact with a video display terminal Travel Demands Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance. Perks & Benefits Easy to follow training programs & supportive team throughout the onboarding process Health, dental, vision, life and disability insurance for Full-time Employees 401k with company match PTO for Full-time employees Sundays off and No late shifts! Flexible schedules The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
    $19k-25k yearly est. 39d ago
  • Pearl River | 2nd Shift CSR

    Agile Cold Storage

    Service representative job in Pearl River, LA

    Customer Service Representative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery. Essential Duties and Responsibilities Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory. Schedule inbound and outbound appointments within the Dock Management System (DMS). Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes. Process and verify computer-generated invoices to ensure accurate billing. Generate and manage all required documentation for customer work orders, including special requests and expedited orders. Review and confirm that orders comply with company policies and procedures. Research issues, obtain supporting documents, secure approvals, and process credits or debits. Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors. Support and provide coverage for other team members as needed. Perform other duties as assigned to support Agile's operational goals. Additional Responsibilities Accurately enter orders into the Warehouse Management System (WMS). Follow all company safety rules and maintain a clean, organized workspace. Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays. Required Qualifications Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation. Strong clerical and organizational skills with attention to detail. Excellent verbal and written communication skills in English. Demonstrated ability to remain professional and cooperative under pressure. Team-oriented with strong interpersonal and problem-solving skills. Must successfully complete a basic math skills test, background check, and drug screening prior to employment. Preferred Qualifications High School Diploma or GED. Experience in export coordination or warehouse logistics is a plus. Knowledge, Skills, and Abilities High attention to detail, accuracy, and organization. Ability to follow written and verbal instructions. Strong time management and multitasking capabilities. Dependable, self-motivated, and customer-focused mindset. Work Environment Primarily office-based with occasional movement throughout warehouse areas. Frequent use of standard office equipment (computer, phone, copier, fax, calculator). Moderate noise level typical of a warehouse setting. Physical and Mental Demands Ability to sit for extended periods and perform repetitive office tasks. Regular standing, walking, bending, and light lifting (up to 20 lbs). Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance. Supervisory Responsibilities May occasionally lead or assist with special projects under supervision. Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
    $24k-32k yearly est. Auto-Apply 3d ago
  • Customer Service Rep(05218) - 550 Old Spanish Trl

    Domino's Franchise

    Service representative job in Slidell, LA

    Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 6d ago
  • Accepting Resumes for Future Openings: P&C Insurance Customer Service Representative - Experience Required

    All Saints Insurance Agency

    Service representative job in Slidell, LA

    Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Location: Slidell, LA Work Arrangement: In-Office Salary: Competitive Base + Sales Commission + Performance Bonuses For licensed insurance service agents who want to make high income serving the needs of our customers, this is the career for you. PREFERRED on-site work location in Slidell, Louisiana. Open to remote candidates. Top Industry Compensation & Benefits Plan: Above Average Salary paid semi monthly + Bonuses + Monthly Commissions + Health Insurance Options + Paid Time Off with more days off than most agencies provide including 9 paid holidays AND Your Birthday off + Training & Coaching to develop your service & sales skills = The best insurance service team member opportunity in the country. This is ONLY for top performers who have had success in their current role but are seeking an opportunity to learn from the best, the opportunity to grow within the company, and make high levels of income to celebrate your success. P&C Insurance service or sales experience is required. Are you our next customer service rockstar? Let's talk! Randee Heer Agency Owner All Saints insurance Insurance Agency
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Trustpilot 3.9company rating

    Service representative job in Waveland, MS

    We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed. This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you! In the Role Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions. Receive and process payments in customer accounts. Market to current, former, and potential customers to drive loan production. Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately. Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. Process loan applications and collect payments due. Perform all other duties as assigned. Required High School Diploma or GED Must have a valid driver's license and reliable vehicle Preferred Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday. Who We Are Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers! Other team member benefits include: Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance Up to 3% 401(k) Match Paid Time Off (16 days per year after one full year, cash back for unused time) Paid Holidays Annual Raises and Performance Bonuses Monthly Incentive and Employee Referral Bonuses Participation in Charitable Campaigns Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy. At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us! Discover more about our company and culture! Read what our customers are saying about us!
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Coordinator

    Marmaxx Operating Corp 4.2company rating

    Service representative job in Slidell, LA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 338 Town Center Parkway Location: USA TJ Maxx Store 1367 Slidell LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 11d ago
  • Financial Service Officer (Part-Time)

    Navigator Credit Union 3.9company rating

    Service representative job in Gulfport, MS

    Apply Description Navigator Credit Union is currently recruiting for a part time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. ROLE: · Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs. DESCRIPTION OF DUTIES: · Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits. · Meets with members for all banking needs from basic transactions to more complex financial needs. · Responsible for building relationships in the Community and positively representing Navigator Credit Union. · Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life. · Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals. · Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services. · Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures. · Works on special projects and performs other duties as instructed or assigned by the Supervisor. · Must be able to perform multiple roles within the branch. · Must display a positive, self-starter disposition when dealing with internal and external members · Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork. · Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. EXPERIENCE: · 2+ years' direct customer service experience required · Sales experience preferred EDUCATION: · High School diploma or equivalent is required. SPECIFIC SKILLS: · Above average communication skills; verbal and written. · Must successfully complete financial counselor certification program within first 6 months in position. · Above average problem solving skills, while understanding ownership of the member experience. · Self-motivated, trustworthy and a strong work ethic · Ability to work independently and as part of a team · Able to speak to various sizes groups · Able to lead by example · Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines · Proven ability to cross sell and achieve established branch and individual goals ADA REQUIREMENTS: PHYSICAL REQUIREMENTS: · Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance. WORKING CONDITIONS: · Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. MENTAL REQUIREMENTS: · Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
    $28k-32k yearly est. 4d ago
  • Guest Services Representative - Front Desk

    Courtyard Biloxi North D'Iberville

    Service representative job in DIberville, MS

    Job Description Provide prompt, friendly, and well-informed support to all guests in person, maintaining the excellent service and warmth associated with Courtyard by Marriott. Compensation: $14 hourly Responsibilities: Welcome and assist guests with exceptional customer service throughout their stay Address guest complaints and requests promptly and effectively Check guests in and out efficiently and in a welcoming manner Utilize the Fosse system for posting guest charges, billing, payments, and cash-handling procedures Manage guest mail and messages following established protocols Demonstrate proficiency in the Marriott Bonvoy Loyalty Program Develop a thorough understanding of hotel staff, room rates, amenities, and sales strategies Efficiently handle reservation requests and room assignments Answer incoming calls with proper telephone etiquette Accommodate special requests and block rooms as needed Monitor room availability and manage safe deposit box procedures Familiarize yourself with emergency and security protocols Provide information on local attractions and areas Effectively handle wake-up call requests Uphold guest room cleaning standards and lobby cleanliness Complete training on the Marriott Global Source platform Perform shift start-up and end duties, including cash handling Maintain the balance of credit cards, cash, and change funds throughout the shift Report guest or system issues promptly to management Communicate relevant information to incoming staff and management Notify maintenance of any required maintenance tasks Inform housekeeping of changes in guest itineraries Support marketing efforts by completing Company Tracking tasks Adhere to proper uniform standards consistently Willingness to train in making Starbucks drinks at the 24-hour Starbucks on-site Practice safety protocols at all times Ability to lift luggage or packages up to 40 lbs Adherence to company work rules, procedures, and policies Perform additional assigned duties within capabilities Previous experience with the Fosse system is advantageous Maintain the cleanliness and presentation of the lobby and desk area Open availability is a requirement Qualifications: Must be available to work flexible hours, including weekends and holidays Reliable transportation is required for commuting to and from work Excellent verbal and written communication skills are necessary to effectively interact with guests Dedicated to ensuring guest satisfaction and providing exceptional service Proficient in handling guest complaints and resolving issues promptly Capable of responsibly managing cash transactions Must possess an outgoing personality and maintain a friendly demeanor Adherence to Marriott standards for service excellence is expected Ability to work effectively in a team environment About Company Please take a moment to research our amazing company at ******************
    $14 hourly 10d ago
  • Financial Services Representative

    Worldacceptance

    Service representative job in Slidell, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 15d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Service representative job in DIberville, MS

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $23k-30k yearly est. 10d ago
  • Guest Services Representative - Front Desk

    Courtyard Biloxi North D'Iberville

    Service representative job in DIberville, MS

    Provide prompt, friendly, and well-informed support to all guests in person, maintaining the excellent service and warmth associated with Courtyard by Marriott. Welcome and assist guests with exceptional customer service throughout their stay Address guest complaints and requests promptly and effectively Check guests in and out efficiently and in a welcoming manner Utilize the Fosse system for posting guest charges, billing, payments, and cash-handling procedures Manage guest mail and messages following established protocols Demonstrate proficiency in the Marriott Bonvoy Loyalty Program Develop a thorough understanding of hotel staff, room rates, amenities, and sales strategies Efficiently handle reservation requests and room assignments Answer incoming calls with proper telephone etiquette Accommodate special requests and block rooms as needed Monitor room availability and manage safe deposit box procedures Familiarize yourself with emergency and security protocols Provide information on local attractions and areas Effectively handle wake-up call requests Uphold guest room cleaning standards and lobby cleanliness Complete training on the Marriott Global Source platform Perform shift start-up and end duties, including cash handling Maintain the balance of credit cards, cash, and change funds throughout the shift Report guest or system issues promptly to management Communicate relevant information to incoming staff and management Notify maintenance of any required maintenance tasks Inform housekeeping of changes in guest itineraries Support marketing efforts by completing Company Tracking tasks Adhere to proper uniform standards consistently Willingness to train in making Starbucks drinks at the 24-hour Starbucks on-site Practice safety protocols at all times Ability to lift luggage or packages up to 40 lbs Adherence to company work rules, procedures, and policies Perform additional assigned duties within capabilities Previous experience with the Fosse system is advantageous Maintain the cleanliness and presentation of the lobby and desk area Open availability is a requirement Must be available to work flexible hours, including weekends and holidays Reliable transportation is required for commuting to and from work Excellent verbal and written communication skills are necessary to effectively interact with guests Dedicated to ensuring guest satisfaction and providing exceptional service Proficient in handling guest complaints and resolving issues promptly Capable of responsibly managing cash transactions Must possess an outgoing personality and maintain a friendly demeanor Adherence to Marriott standards for service excellence is expected Ability to work effectively in a team environment
    $19k-25k yearly est. 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Gulfport, MS?

The average service representative in Gulfport, MS earns between $16,000 and $31,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Gulfport, MS

$22,000

What are the biggest employers of Service Representatives in Gulfport, MS?

The biggest employers of Service Representatives in Gulfport, MS are:
  1. Global Elite Group
  2. Caesars Entertainment
  3. Cintas
  4. National Veterinary Associates
Job type you want
Full Time
Part Time
Internship
Temporary