Service representative jobs in Hesperia, CA - 1,187 jobs
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Customer Service Specialist
Zenith Search Partners
Service representative job in Fullerton, CA
Quick overview of this role
.
We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm.
If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding.
What you'll be responsible for
Owning the full lifecycle of customer orders, from entry through fulfillment and delivery
Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities
Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments
Managing documentation tied to orders (SDS, CofA, lot tracking, product details)
Using ERP systems to track orders, inventory, and customer activity
Communicating clearly and professionally with customers, suppliers, and internal teams
Identifying issues early and driving resolution with urgency and accountability
Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment
What we're looking for
Must-haves:
Experience in industrial customer service or order management
Background in industrial or specialty distribution (chemicals a strong plus, but not required)
Comfort managing logistics and domestic freight via brokers and carriers
Strong organizational skills, attention to detail, and follow-through
Confidence to professionally push back on sales when needed to protect operations and customers
Ability to work on-site in the Fullerton, CA area
Nice-to-haves:
Experience in chemical distribution
ERP exposure (Datacor / Chempax or similar systems)
Familiarity with SDS, CAS numbers, and regulated products
Google Workspace experience (Sheets, Docs, Gmail)
Why this role is different
This is a judgment role, not a script-driven CSR position
You'll be trusted to manage priorities, not just process transactions
The team values accountability, teamwork, and clear communication
Office culture is collaborative, professional - and energetic
Compensation & details
Competitive hourly compensation aligned with experience
Full-time, on-site role
Strong benefits and long-term stability with a well-established firm
$33k-43k yearly est. 1d ago
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Customer Service Coordinator
Simplex Group 3.3
Service representative job in Rancho Cucamonga, CA
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customer service to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customer service experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customer service skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 4d ago
Account/Refund Follow Up Representative
Insight Global
Service representative job in Baldwin Park, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Experience with refunds or overpayments
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
$41k-62k yearly est. 1d ago
Call Center Representative/IESBDC (UEC)
California State University System 4.2
Service representative job in San Bernardino, CA
Under minimal supervision of the Director, the Call Center Representative will work independently to: * Maintain MIS and EDMIS System and act as technical support for Centers * Respond swiftly and courteously to all potential customer phone inquiries * Conducting inbound and outbound customer service calls
* Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients
* Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
* Documenting details of all calls and customer interactions
* Rescheduling or canceling meetings in a timeous manner.
* Collaborate with the intake manager and other team members to improve customer service and handle high call volumes
* Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics
* Responds to 30-50 calls per day
* Educate clients on programs and other service offerings
* Managing multiple systems and programs simultaneously
* Other duties as assigned.
Some regional travel required.
$34k-42k yearly est. 60d+ ago
Customer Service at Las Vegas SOMISOMI
Las Vegas Somisomi
Service representative job in Arcadia, CA
Job Description
SomiSomi Las Vegas is looking for one customer service to join our 20+ person strong team. We are located on 4284 Spring Mountain Rd. Las Vegas. NV. Our ideal candidate is a self-starter, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
$55k-113k yearly est. 24d ago
Immigration Services Officer
Department of Homeland Security 4.5
Service representative job in San Bernardino, CA
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$80k-121k yearly est. 4d ago
CareMore Sales Extender
Mindlance 4.6
Service representative job in Upland, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 141 W Foothill Boulevard, Upland CA 91786
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $ 18.56/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$18.6 hourly 60d+ ago
Pricing Representative
Monster 4.7
Service representative job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
As the Pricing Representative, you will complete the collection, organization and validation of the data required for processing the pricing request for promotion pricing using various applications. Monitor and maintain pricing within VIP- SRS pricing system maintaining status information and control log of all current and future pricing requests. Facilitate and manage the flow of communications and information between Company and distributor partners. Perform chain analysis of new and existing accounts to ensure all data is up to date.
The impact you'll make:
Ensure information from Chain Funding Planner (CFP) to chain alert database system is reviewed and entered in a timely manner.
Accurately input maintain and communicate pricing information for key customers in related systems.
Execute analysis of pricing monthly.
Respond to sales field and customer incoming calls and inquires while tracking issues gain authorized approval and follow up
Enters and update cost and retail changes.
Process new items alerts and authorizations upon arrival.
Assist in documenting estimating system policies and procedures.
Who you are:
Prefer a Bachelor's Degree in the field of -- Accounting, Finance, Business or related field of study
Additional Experience Desired: Between 1-3 years of experience in customer service or sales experience
Additional Experience Desired: Between 1-3 years of experience in using pricing software or analytical tools
Computer Skills Desired: Advanced in Microsoft office; specifically Excel
Additional Knowledge or Skills to be Successful in this role: Accurate and timely 10 key data entry
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $16.00 - $22.00. The actual pay may vary depending on your skills, qualifications, experience, and work location.
$16-22 hourly 4d ago
PTA - Redlands Healthcare Center
PACS
Service representative job in Redlands, CA
Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family.
Join our team today!
We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you!
We offer the following to our Physical Therapy Assistants:
* $33 + per hour/ DOE
* Flexible scheduling
* Professional Development Opportunities
Job Requirements:
* Current, unencumbered certification to practice in CA and/or national certification
* Physical Therapy Assistant Degree
* LTC/Rehab experience is preferred
$33 hourly Auto-Apply 60d+ ago
Customer Solutions Representative 2
Apidel Technologies 4.1
Service representative job in Irwindale, CA
Job Description
Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the Customer Service Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customer services skills required.
Day-to-Day Responsibilities/Workload
Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com.
Helps to resolve payment inquiries received by customers directly and through system generated orders.
Utilizes internal and external tools designed towards researching payments and determining their intended destination.
Works with s banking relationships and vendors to return unidentified payments to the originator when necessary.
Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting.
Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups.
Required Skills/Attributes
Three (3) years of experience in customer service and resolving customer inquiries.
Ability to change course when an urgent matter arises.
Good Written, Verbal and Communication Skills
Ability to communicate complex issues well both in writing and verbally
Desired Skills/Attributes
Experience with SAP applications
Experience with the payment processes and/or banking knowledge.
Ability to apply logic to a scenario and pull upon previous occurrences
Education Requirement
A. High School Diploma or Equivalent
$34k-44k yearly est. 4d ago
Senior Call Center Representative
Lereta Corporation 4.2
Service representative job in Pomona, CA
" The Senior Call Center Representative ensures LERETA external and internal customers consistently receive accurate and timely responses to inquiries concerning tax service and property tax matters. The role provides effective customer service by using excellent, in-depth knowledge of company policies and procedures and maintaining a positive, empathetic and professional attitude. The Senior Call Center Representative mentors and provides training as needed and assists the Escalation Team with escalated calls.
Inbound Calls
* Processes a high volume of incoming routine calls
* Provides responsive assistance to homeowner, lender, and third-party calls regarding various tax inquiries for outsourced customers at first resolution
* Responds to customer calls and/or email requests address questions or concerns
* Communicates status of assignments to the lead or supervisor
Task Research
* Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry
* Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team
* Returns homeowner calls as necessary, once research is complete
Leadership
* Mentors and monitors the Call Center Representatives and any new team members
* Assists other team members with workload when necessary
TEAMWORK
* Ensures Call Center goals are met and customer SLA's are maintained
* Actively participates in team huddles and meetings
This position will perform other duties as assigned based on the needs of the department.
Salary range: $17.16 - $21.45
"
$17.2-21.5 hourly 60d+ ago
Customer Success Representative
Plastic Express 4.0
Service representative job in Hacienda Heights, CA
Job Description
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary:
This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies and other small enterprises. The ideal candidate has experience and the proven ability to manage the customer's day to day logistics/warehouse/transportation needs in a high pace/high transaction, team-oriented service environment. Attention to detail and strong proofreading abilities are necessary skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success. The Customer Success Representative (CSR) will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and company executives. During the course of business, the CSR is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express.
Essential Functions/Duties:
Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports
Answer phones, forward calls and take messages
Research information when needed
Maintain inventory by checking for any discrepancies
Assist in customer inventory reviews
Monitor “Open Order” process of customers to make sure all orders are being updated
Assist the CSR Manager with special assignments as needed
Maintain and monitor delivery in Plastic Express data base
Notify management immediately anytime orders are missed/moved
Track daily/weekly/monthly all activities on the customers' open order reports; ensure they are completed and updated properly
Notify management of any discrepancies
Monitor and maintain the Open Order Report in the Warehouse database
Review customer orders to ensure 100% accuracy
Contact CS Manager with any questions on orders
Qualifications:
Required Education and Experience
2+ years of experience in customer service (in the transportation industry preferred)
Type 40wpm+ with 100% accuracy
Preferred Education and Experience
College degree
Knowledge of bulk commodities industry rates and terms
Physical Demands
While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Prolonged periods sitting at a desk and working on a computer
Licenses/Certificates:
None
Skills:
Proven interpersonal skills; relationship development and management
Ability to work independently and as part of team
Ability to recognize onsite risk factors and take appropriate action with firmness and tact
Demonstrated proficiency with Microsoft Office products at the following levels:
Word, Excel, Outlook: Intermediate level of skill
PowerPoint: Basic level of skill
Global and cultural awareness
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Willingness to be cross-trained in other departments
Professional, friendly phone presence
Additional Job Details:
Supervisory Responsibility:
This position has no direct reports.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Position Type/Expected Hours of Work:
This is a full-time, in-person position. Days of work are Monday through Friday.
Travel:
Little to no travel is expected for this position.
Compensation:
$22.00 per hour, based on experience.
Benefits and Perks:
Family health benefit packages - after 90 days
Vacation pay - after 90 days
Holiday pay - after 90 days
Company matching 401k retirement program - after 90 days
Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
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$22 hourly 6d ago
Customer Service Representative
Fastsigns 4.1
Service representative job in Rancho Cucamonga, CA
Benefits:
Free uniforms
Opportunity for advancement
Training & development
FT, M-F, 8:00 am - 5 pm, pay Paid Holidays, and Monthly Team Performance Bonuses. As a FASTSIGNS Customer ServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Our ideal candidate for this position is someone who has a positive attitude, is outgoing, responsive, eager to learn and has the ability to build long-relationships with customers. Great listening skills, documentation, basic math, and organization are highly valued in candidates for this position. The ideal candidate must be able to multi task.
The primary duties for this position are to handle the front desk (walk-ins and incoming calls). You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings and be intimately involved in the success of the FASTSIGNS Center team. The position may help in the shop at times making and designing signs. The chosen candidate will have the opportunity to complete an extensive training program. We are looking to create a well-rounded employee.
FASTSIGNS is the franchise industry leader with about 800 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. FASTSIGNS of Rancho Cucamonga is one of the fastest growing centers in California. Our success comes from sharing knowledge and working together as a team. If the team goals are met, we reward everyone.
If you think you have what it takes to be successful in this dynamic Industry, we encourage you to apply. Are you that person? Compensation: $17.00 - $22.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-22 hourly Auto-Apply 60d+ ago
Commercial Services Specialist II (Manheim)
Cox Enterprises 4.4
Service representative job in Fontana, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $23.51 - $35.24/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Provide comprehensive support to numerous account holders.
* Proactively identifying enhancement opportunities.
* Running and analyzing reports for trends and compliance.
* This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.
* Offer comprehensive, direct support and communication to numerous account holders, understanding their requirements and challenges while communicating potential issues.
* In coordination with national account representative, follow account-specific procedures to prepare and audit sale vehicle run process including run order, scheduling, providing notice to customer account, vehicle repairs, accurate charge posting (pre-sale and limited post-sale), reporting, invoicing, etc.
* Accountable to monitor vehicle sales processes, communication with stakeholders and accuracy to ensure an overall positive client experience for the client.
* Develop positive relationships with clients, seeking to understand their vehicle requirements and helping them understand auction processes, vehicle availability and processes for sale, preparation, and delivery.
* Examine vehicles within the sales lineup, utilizing different programs to verify that inventory meets necessary specifications, identifying any missing vehicles, and collaborating with account representatives to ensure that vehicles are prepared for sale, complete with suitable imaging and announcements.
* Coordinate vehicle transportation, ensuring timely delivery and resolution of emerging issues.
* Review Condition Reports to capture required announcements (Structural, Flood, True Miles Unknown, AS IS - NAAA guidelines for miles and age), Branded Title, Manufacturer's Buyback, etc.
* Ensure file jackets for client audits include proper documentation and invoicing.
* Serve as a liaison between clients and all auction departments.
* Collaborates with Accounts Receivable department to post accurate charges; process and send invoices as needed; and actively pursue collections.
* Demonstrate effective prioritization skills by understanding the role of assigned tasks within the comprehensive lifecycle of auctioned cars.
* Demonstrate professionalism and sincere appreciation for the business relationships that have been established amongst the client and Manheim.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Commitment to providing excellent customer service required.
Who you are:
Minimum Requirements:
* High School Diploma/GED and 3 years' experience in a related field or 5 years' experience in a related field required.
* Prior clerical or administrative experience required.
* Proficiency in Microsoft Excel required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Safe drivers needed; valid driver's license required.
Preferred Requirements:
* 1 - 3 years of clerical or administrative experience in the automotive industry preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$23.5-35.2 hourly Auto-Apply 60d+ ago
Event Staff - Customer Service - Coachella
Allied Universal Event Services
Service representative job in Duarte, CA
Overview
Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!
Job Description
BE PART OF THE ACTION!
No Experience Needed
Greeters, access control, crowd management and more
Event Security $19/hr - Guard Card Required
Event Staff $18/hr - Non Guard Card
All shifts available - Overtime
Free transportation (from the Los Angeles area)
Free lodging
Free meals
Allied Universal Event Services is looking to hire Event Staff and Security to work the worlds largest outdoor music festivals in the Coachella Valley. Come join our phenomenal team today!
This position is responsible for duties such as welcoming guests, access control, and providing superior customer service.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.
Assists in all aspects of event day preparation and execution.
Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years of age or older.
Must have a high school diploma (or equivalent).
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check.
Be professional, articulate and able to use good independent judgment and discretion.
Must be able to work overtime as needed.
Outstanding verbal and written communication skills required.
PERKS AND BENEFITS:
Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
401(k)
Sick Pay
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
PO 10015
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2026-1514860
$18-19 hourly 4d ago
Call Center Representative (NOT REMOTE)
East Valley Community Health Center, Inc. 3.7
Service representative job in West Covina, CA
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Customer ServiceRepresentatives within the Call Center provide excellent customer service to all callers, while enhancing the caller's experience by ensuring timely and accurate caller support. This position will answer calls, route call to the appropriate team member, and schedule and confirm appointments.
Essential Position Functions and Duties:
Promptly answers all incoming calls, providing high level customer support with a smile.
Provides exceptional customer service on a continual basis to enhance the callers' experience.
Assist in identifying the reason for calls and respond accordingly.
For all patient calls, confirms identify and verifies patients current contact information to include phone number and address.
Schedules, reschedules, confirms, and/or cancels appointments as requested by the patient. Makes every attempt to find an appointment that meets the patient needs.
Record and relay messages to appropriate personnel.
Responsible for maintaining program logs, as assigned by the Clinic Manager or doctor.
Responsible for complying with HIPAA standards and observing strict patient confidentiality.
Conduct insurance verification.
Qualifications:
High school diploma or equivalent.
Excellent customer service skills.
Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.
Bilingual in English and Spanish higly preferred.
Exceptional patient relations and interpersonal skills required.
Ability to work well with diverse populations.
Experience in a healthcare setting is preferred, but not required.
Benefits:
East Valley offers a competitive salary, defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
$35k-43k yearly est. Auto-Apply 60d+ ago
Call Center Supervisor
Quality Mobile Home Services 3.7
Service representative job in Lake Elsinore, CA
Quality Mobile Home Services in Lake Elsinore, CA is calling all go-getters to apply to join our amazing team as a full-time Call Center Supervisor!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our Call Center Supervisors a competitive wage of $16.00 - $18.00 per hour, plus commission and potential bonuses. Our team also enjoys great benefits, including a healthcare package after 90 days and weekly pay. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this customer service position, please continue reading!
ABOUT QUALITY MOBILE HOME SERVICES
We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020.
Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent customer service skills? Are you analytically-minded and a great problem solver? Do you communicate clearly, both verbally and in writing? Can you be a supportive coach to your team members? If so, please consider applying for this Call Center Supervisor position today!
YOUR LIFE AS A CALL CENTER SUPERVISOR
This full-time supervisor position works an 8-hour shift Monday - Friday, with no weekend work.
As a Call Center Supervisor, you are both a team member and a coach. You answer calls and emails from potential or current clients. But you also help train and motivate the other associates on your team. Always goal-oriented, you encourage your team members to set targets and then do all you can to help each associate reach their potential. Our call center hums along smoothly because of the growth mindset you promote.
Sometimes, one of your team members won't be able to solve a problem by themselves and will turn to you for help. You listen closely to the client and address the matter with the warm professionalism that makes our clients glad they chose our company for their mobile home needs. Hearing the satisfaction in a customer's voice fills you with pride. You believe in what our company has to offer and are happy to know that your customer service and team lead skills play a big role in our success!
WHAT WE NEED FROM YOU
2+ years of call center experience
Proficiency in typing and basic computer usage
Experience as a call center team lead would be preferred. If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our team!
Location: 92530
$16-18 hourly 60d+ ago
Hospitality Specialist
Luna Grill
Service representative job in Chino Hills, CA
Join Our Team as a Hospitality Specialist! Opportunities in California, Texas, and Arizona Are you ready to bring smiles, speed, and service with heart? At Luna Grill, we're looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count.
Location & Pay
California - LA • Orange County • San Diego • Inland Empire$16.50-$17.75/hr (Up to $22/hr with tips)
Texas - Dallas/Fort Worth$13.00-$14.50/hr (Up to $18/hr with tips)
Arizona - Mesa$15.15-$16.50/hr (Up to $20/hr with tips)
Why You'll Love Luna Grill
We're not your typical restaurant gig - we're a people-first brand with real food and real opportunities.
Competitive Pay + Team Tip Pool
Free Healthy Shift Meals
On-Demand Pay via Dayforce
Flexible Scheduling
Recognition, Rewards & Referral Bonuses
Team Member Discounts
Career growth opportunities in a fast-growing brand
A people-first culture where teamwork, respect, and hospitality come first
What You'll Do
As a Hospitality Specialist, you'll be the face of Luna Grill - delivering genuine service, warmth, and care with every guest interaction.
• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye• Guide guests through our menu, answer questions, and make recommendations• Take and process orders accurately using the POS system• Coordinate with the kitchen to ensure every order is perfect• Deliver food and beverages promptly and with a smile• Maintain clean, organized dining and service areas throughout your shift• Complete opening/closing tasks and side work with pride• Handle to-go and phone orders with efficiency and attention to detail• Support your teammates to keep service flowing and guests happy
What We're Looking For
We're looking for guest-focused, high-energy team players who bring hospitality to life:
• 1+ year in a guest-facing or fast-casual restaurant role required• Excellent communication and multitasking skills• A natural ability to make guests feel valued and cared for• Comfortable working in a fast-paced, team-oriented environment• Knowledge of food handling and sanitation standards• Bilingual (English/Spanish) a plus• Reliable, hands-on, and always ready to jump in where needed
Who We Are
We're Lunatics - devoted to maintaining high standards through culture, teamwork, and training.At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members.
Come grow with us - and help turn every meal into a moment worth remembering.
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
$16.5-17.8 hourly 17d ago
CareMore Sales Extender
Mindlance 4.6
Service representative job in Upland, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender
located in
Upland, CA
with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at
************
to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 141 W Foothill Boulevard, Upland CA 91786
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate :
$ 18.56/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE
:
Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach
Priti Kumari at ************
or send me the updated resume on pritik@mindlance(dot)com
$18.6 hourly 12h ago
Customer Success Representative
Plastic Express 4.0
Service representative job in Industry, CA
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary:
This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies and other small enterprises. The ideal candidate has experience and the proven ability to manage the customer's day to day logistics/warehouse/transportation needs in a high pace/high transaction, team-oriented service environment. Attention to detail and strong proofreading abilities are necessary skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success. The Customer Success Representative (CSR) will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and company executives. During the course of business, the CSR is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express.
Essential Functions/Duties:
Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports
Answer phones, forward calls and take messages
Research information when needed
Maintain inventory by checking for any discrepancies
Assist in customer inventory reviews
Monitor “Open Order” process of customers to make sure all orders are being updated
Assist the CSR Manager with special assignments as needed
Maintain and monitor delivery in Plastic Express data base
Notify management immediately anytime orders are missed/moved
Track daily/weekly/monthly all activities on the customers' open order reports; ensure they are completed and updated properly
Notify management of any discrepancies
Monitor and maintain the Open Order Report in the Warehouse database
Review customer orders to ensure 100% accuracy
Contact CS Manager with any questions on orders
Qualifications:
Required Education and Experience
2+ years of experience in customer service (in the transportation industry preferred)
Type 40wpm+ with 100% accuracy
Preferred Education and Experience
College degree
Knowledge of bulk commodities industry rates and terms
Physical Demands
While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Prolonged periods sitting at a desk and working on a computer
Licenses/Certificates:
None
Skills:
Proven interpersonal skills; relationship development and management
Ability to work independently and as part of team
Ability to recognize onsite risk factors and take appropriate action with firmness and tact
Demonstrated proficiency with Microsoft Office products at the following levels:
Word, Excel, Outlook: Intermediate level of skill
PowerPoint: Basic level of skill
Global and cultural awareness
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Willingness to be cross-trained in other departments
Professional, friendly phone presence
Additional Job Details:
Supervisory Responsibility:
This position has no direct reports.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Position Type/Expected Hours of Work:
This is a full-time, in-person position. Days of work are Monday through Friday.
Travel:
Little to no travel is expected for this position.
Compensation:
$22.00 per hour, based on experience.
Benefits and Perks:
Family health benefit packages - after 90 days
Vacation pay - after 90 days
Holiday pay - after 90 days
Company matching 401k retirement program - after 90 days
Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
How much does a service representative earn in Hesperia, CA?
The average service representative in Hesperia, CA earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Hesperia, CA