Food Service Liaison
Service representative job in Idaho Falls, ID
Job Details Idaho Falls Community Hospital - Idaho Falls, ID Full Time High School Health CareDescription
Idaho Falls Community Hospital is looking for a Food Service Liaison to join our team!
JOB SUMMARY: The food Service Liaison position is a customer relations specialist. He/she will educate patients about their menus, assist patients with ordering as needed and will deliver meals to the bedside. Nutrition Hospitality will be the face of the Nutritional Services Department throughout Idaho Falls Community Hospital (IFCH) and Mountain View Hospital (MVH) and will keep coffee stations and nutrition stations stocked, as well as delivering and setting up in-house caterings.
BENEFITS:
Taking care for our community starts with taking care of our own team. Idaho Falls Community Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
Food Services Liaison
Orient and prepare patients for meal service
Deliver menus to patients
After a diet order has been placed in the Electronic Medical Record (EMR), a copy of the correct menu will be hand-delivered to the patient
Orient the patient to the menu
Show where the various parts are of the menu are including Breakfast menu, Lunch & Dinner menu, Beverage menu, Dessert menu and Condiments
Show in the menu and orally explain the process for ordering meals through room service ordering
Ask the patients if they have additional questions
Assist patients with ordering meals if needed
In the event that a patient has not ordered a meal by a designated time, Nutrition Hospitality will visit the patient with tablet in hand and as appropriate take the patient's order in person
Use the iPad language translator to communicate with non-English-patients as needed.
Deliver meal trays to patient
Deliver trays within a timely manner, according to department policy and procedures, including using patient identification procedures and recording delivery times
Provided personalized assistance with tray as need - such as opening beverages, getting ice, cutting food, etc.
ABOUT IDAHO FALLS COMMUNITY HOSPITAL:
At Idaho Falls Community Hospital, helping our community get better is our number one priority. We are committed to providing compassionate, emergency care 24 hours a day, 365 days a year. Idaho Falls Community Hospital is proud to have a state-of-the-art Emergency Department, a stroke and diagnostic cardiac center, and a trauma center.
Our work environment is collaborative, purpose driven and people centric. Our culture is unique and it is what makes people excited to come to work each day. If you are looking for a career where you can make a difference, we have a place for you on our team.
Qualifications
Education/Certification: High school graduate (or equivalent) preferred; Food Handler's Permit (required within 90 days of employment)
Experience: No previous experience - will train the right person for skill set
Equipment/Technology: Ability to use and/or learn basic computer programs and electronic tablets
Language/Communication: Ability to read and write in English Possess high-level of oral communication and listening skills
Mathematical Skills: General mathematics
Idaho Falls, Idaho - Customer Support Representative CSR
Service representative job in Idaho Falls, ID
Job Description Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations to work in our Idaho Falls location. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Collection calls on past due accounts
Coordinate schedules and works with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Driving a forklift, moving and counting stock, helping with warehouse items, basic office cleaning
Qualifications
High school diploma or GED
Minimum of three years of customer service experience is required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Customer Service Advisor - Migrant Help
Service representative job in Idaho Falls, ID
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Representative / Receptionist
Service representative job in Idaho Falls, ID
Job DescriptionSalary:
Customer Service Representative / Receptionist
Cherry Glass & Aluminum is a locally owned, multi-generational company proudly serving Eastern Idaho and Western Wyoming since 1968. We specialize in commercial and residential glass solutionsincluding aluminum storefronts, commercial glazing, windows, mirrors, shower doors, and more. Our reputation is built on craftsmanship, reliability, and exceptional service.
Position Overview
Were seeking a Customer Service Representative / Receptionist to serve as the first point of contact for our companyboth in person and over the phone. This position plays a vital role in ensuring a positive experience for every customer, vendor, and guest who connects with us.
This person will act as a gatekeeper for the leadership team, while also routing calls, inquiries, and information efficiently to other team members including project managers, estimators, and installers. They will be responsible for ensuring calls and in-person visits are routed appropriately while maintaining a calm, professional, and welcoming environment. The ideal candidate will be a natural communicator, professional under pressure, and able to keep the office running smoothly while supporting the broader team.
Key Responsibilities
Answer and route incoming calls to appropriate team members, including project managers, estimators, and leadership.
Greet walk-in customers and visitors, providing assistance or direction as needed.
Serve as a gatekeeper for the leadership teamscreening calls and visitors professionally and efficiently.
Take accurate, detailed messages when necessary and ensure timely follow-up.
Look up orders, job details, or project status updates within our project management software to assist customers or team members.
Support daily office operations including filing, data entry, scheduling, and maintaining an organized front desk environment.
Assist with communication flow between departments to ensure projects and customer needs are well-coordinated.
Help maintain a welcoming, professional, and efficient office atmosphere that reflects Cherry Glass & Aluminums values.
Skills & Qualifications
Strong communication and interpersonal skills; able to build positive relationships with customers and coworkers alike.
Excellent organizational skills and attention to detail.
Ability to multitask, prioritize, and problem-solve effectively in a busy environment.
Professional phone presence and clear verbal communication.
Competent with computers and office software; experience with project management or CRM systems a plus (training provided).
Prior office or customer service experience preferredespecially in construction, trades, or related industries.
Dependable, self-motivated, and team-oriented with a positive, can-do attitude.
Benefits (for Full-Time Employees)
Competitive pay, based on experience.
Health insurance.
Vision/Dental/AFLAC are voluntary.
Paid time off and holidays.
Supportive and family-oriented work culture.
Opportunities for growth within a long-standing local company.
Customer Service Rep (7305)
Service representative job in Idaho Falls, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ever have too much energy and don't know what to do with it? Ever see those shows where they throw pizza up in the air and you want to learn how to do that? Look no further, you can learn all that here at Dominos with us.
Instores are responsible for make sure we provide quality product to our customers on a daily basis. We learn to be team players with one another and complete daily cleaning tasks, Stocking ingredients from delivery area to storage and walk in cooler, receiving /processing phone and counter orders. Still want time to hang out with family and friends or even do homework? We work well with all schedules, whether it be after school or just need some extra cash after your main gig.
Qualifications
Must be 16 years of age or older
Pass basic background check
Hustle
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Success Representative
Service representative job in Rexburg, ID
Job Details Experienced Activated Insights - Idaho Office - Rexburg, ID Full TimeDescription
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Success Representative seat to support our company's growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.
Qualifications
Why Is This Role So Special?
The Customer Success Specialist plays a critical role in ensuring customers gain maximum value from our products and services. By building strong relationships and understanding each customer's unique needs, you will help drive adoption, satisfaction, and long-term retention. This role involves onboarding new clients, providing ongoing support and education, and proactively identifying ways to enhance their experience. The ideal candidate will be an excellent communicator, empathetic listener, and strategic problem-solver who is passionate about helping customers succeed and contributing to the overall growth and success of the company.
About the Role
As a Customer Success Specialist you will manage a portfolio of SMB customers, building strong relationships and driving their success with our solutions. You will proactively engage customers at key journey points to ensure satisfaction, adoption, and retention while identifying opportunities for growth and value delivery.
Key Responsibilities & Commitments:
Customer Relationship Management
Proactively engage customers at key journey points to drive satisfaction, adoption, and retention
Build trust and rapport with clients, minimizing churn and managing cancellations from start to finish
Serve as the main point of contact for assigned customers
Communication & Documentation
Communicate clearly and professionally with customers across channels
Maintain accurate, timely documentation of all interactions following internal procedures
Value Delivery & Product Education
Host monthly webinars and workshops to showcase product value
Provide ongoing product training and support tailored to customer needs
Identify opportunities to improve customer experience and share feedback with internal teams
Performance & Metrics
Your performance will be evaluated based on:
Net Promoter Score (NPS)
Net Dollar Retention (NDR)
Customer Health Score trends and improvements
Customer retention and churn prevention efforts
Customers saved
% of re-engagement of stale accounts
QBRs conducted and feedback collected
Number of expansion opportunities identified
CRM documentation accuracy and completeness
Process adherence and industry insights
Collaboration
Work collaboratively within the CS team to streamline workflows and optimize customer outcomes
Share knowledge and support peers to create a unified, high-performing team
Product & Industry Knowledge
Stay up to date on all Activated Insights product offerings
Understand the healthcare landscape and its challenges as they relate to your customers
What You'll Bring
2+ years of professional B2B communications experience
High school diploma or equivalent
Strong computer literacy and proficiency in Microsoft Office Suite
Excellent written and verbal communication skills
Strong analytical, problem-solving, and time management skills
Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines
Exceptional emotional intelligence with active listening skills
Ability to motivate and influence others with professionalism, diplomacy, and tact
Strong organizational skills and attention to detail
Basic understanding of information technology processes
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of alpha/numeric keyboarding
Ability to view a computer screen for extended periods
Uses voice to communicate by phone
Ability to lift up to 15 pounds at times
Schedule:
Full time, 40 hours each week
Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.
Customer Service Consultant
Service representative job in Pocatello, ID
Job Description
Stoneyellow Dental Care is seeking a Customer Service Consultant to join our team. As a Customer Service Consultant, you will be responsible for providing exceptional customer service to our patients and assisting them with any inquiries or concerns they may have. This role plays a crucial part in ensuring our patients have a positive experience with our dental practice.
Responsibilities:
Respond to patient inquiries via phone, email, and in-person
Schedule appointments and manage the appointment calendar
Assist patients with billing and insurance questions
Handle patient feedback and resolve any issues in a timely manner
Maintain patient records and ensure accuracy of information
Must be able to provide personable, friendly "World Class" customer service to internal and external customers
Coach and provide valuable feedback to team members, fostering their professional growth
Formulate, articulate, and prioritize project activities, ensuring clarity and alignment
Develop well-founded conclusions and recommendations based on thorough analysis
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization
Qualifications:
High school diploma or equivalent
1-2 years of customer service experience
Excellent communication skills, both written and verbal
Strong problem-solving abilities
Ability to work in a fast-paced environment
If you are a customer service professional looking to make a difference in the healthcare industry, we encourage you to apply for the Customer Service Consultant position at Stoneyellow Dental Care. Join our team and help us provide top-notch care to our patients!
Customer Service Part Time- ($14.40/hr)
Service representative job in Rexburg, ID
Company Profile
At Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.
Overview
As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.
You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.
Responsibilities
Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
Analyze customer situations and determine viable options that will serve them best
Accurately place telephone orders offering specials, promotions and services that help meet customers needs
Work independently and professionally
Qualifications
Are you:
Flexibility is a must in this position; Full Time is 40-50 hours a week guaranteed!
Proficient in keyboarding and computer skills
Able to analyze problems
Able to work under stress
Able to perform essential duties and responsibilities with efficiency and accuracy
Able to handle confidential information
Able to type 30+ WPM
Why Melaleuca
Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation.
Excellent compensation - in addition to a competitive wage, we offer some benefits for our part time employees as well
401(k) with contribution match
Tuition Reimbursement
Company profit sharing
Longevity bonuses
$100 of free Melaleuca products every month
Opportunities for pay increases
Fun Company Events
No Layoffs!
And much more!
Auto-ApplyWholesale Phone Sales Representative
Service representative job in Rexburg, ID
Schedule: Full-Time Non-Exempt Salary: $20- $25 per hour DOE + Commissions The Wholesale Phone Sales Representative applies extensive knowledge of our product lines and automotive knowledge. Wholesale Phone Sales Representatives assist our customers in finding the right products for their needs. Requires communicating with customers through phone and email, as well as receive inbound calls and follow up on sales quotes through outbound calls. This position reports up to the Director of Sales.
PRIMARY DUTIES & RESPONSIBILITIES
* Evaluate customers' needs and make recommendations for products explaining how the product will benefit the customer
* Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders, place orders, and arrange for shipment
* Advise customer of the product, cost, shipping costs, availability, and sometimes payment terms
* Sell products requiring extensive technical expertise and support for installation and use, product compatibility and other related questions regarding technical knowledge to assist the customer
* Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, maintenance and other product related questions
* Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
* Attend company training seminars to become familiar with product lines
* Identify resale opportunities and support them to achieve sales plans
* Document account activities, generate reports and keep records of business transactions with customers and suppliers
* Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries
* Take or enter orders, cancel orders, track orders, or obtain details of complaints. Keep records of interactions
* Follow up on quotes in order to promote products and increase customer satisfaction
* Work with internal departments and external business partners to resolve customer issues
* Identify additional sales opportunities based on customers purchases and needs and refer to Inside Sales Representatives as appropriate
* Other duties as assigned.
EDUCATION & EXPERIENCE QUALIFICATION
* High School Diploma or Equivalent
* 2 to 4 years of work-related experience and/or a combination of 2 to 4 years work related education
* Associates Degree in Applied Science, Mechanical training, and/or related degree
* Automotive Service Excellence (ASE) as a Master Technician or other related certifications.
JOB REQUIREMENTS
* Previous Call Center or Customer Service Experience
* Customer-oriented attitude, with a strong desire to go above and beyond the needs of customers
* Strong problem-solving skills with ability to analyze customers' needs and make recommendations based on your knowledge of the product, mechanical knowledge, and business goals and objectives
* Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
* Must be able to understand customers time restraints, budget, and goals.
BEHAVIORAL COMPETENCIES
* Excellent oral and written communication skills
* Strong needs analysis and problem-solving skills
* Strong math skills.
TECHNICAL COMPETENCIES
* Intermediate proficiency with MS Office suite: Excel, Word, Outlook, PowerPoint, instant messaging, and internet navigation.
Customer Service Representative - State Farm Agent Team Member
Service representative job in Rigby, ID
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Thurman State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service representative job in Rigby, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Business Services Specialist
Service representative job in Rexburg, ID
At Beehive FCU, our common goal is to nurture our most valued asset: the friendships we have with our members. We are here to help--it's the only reason we exist. We believe we have the power to help our members with some of the most important, most difficult, and most rewarding endeavors in their lives.
Our success starts with creative and caring individuals who work together to bring superior service to our members. We hire only the best and brightest, give them a great place to work, and provide an excellent benefits package.
If you are someone who is passionate about helping people with real life needs, then Beehive FCU may be the place for you.
Beehive Federal Credit Union is seeking a full-time Business Services Specialist to work in our Administration Office in Rexburg, ID. The expected pay is $24.54 per hour, DOE.
Job Description
Participates in growing business services and deposits by calling on existing members and prospects. Works with the commercial lending team in reaching growth goals
Assists business members with opening new accounts, explaining and presenting business services, and answering customer services related questions.
Works closely with the operations team for back-end processing of business services such as business wires, ACH's, and loan participation payments.
Trains New Account Reps on properly opening and servicing business accounts.
Performs other duties as assigned, including actively engaging in needs-based cross-servicing.
Qualifications
Two to five years of similar or related experience in banking, business banking, or sales required. Business ownership experience not required but would be helpful.
A college degree is preferred.
Computer skills, including Excel proficiency.
Experience analyzing business financials.
Must have excellent communication skills.
Physical Requirements
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Benefits
Full-time employee benefits include paid holidays; employer sponsored 401(k) retirement plan including 2% company match and 9% profit sharing; health, vision, and dental insurance with 95% employer paid premium and 65% employer paid premium for families; employer paid life insurance; plus the opportunity to work in an excellent team-oriented environment. You'll love working at Beehive!
Beehive Federal Credit Union is a member-owned, not-for-profit organization founded in 1960. Headquartered in Rexburg, Idaho, Beehive is a full-service credit union serving members and employees of The Church of Jesus Christ of Latter-day Saints nationwide. Branches are located in Rexburg, Rigby, Idaho Falls, and Meridian, Idaho. Beehive Federal Credit Union is an Equal Opportunity/Affirmative Action Employer of Females/Minorities/Vets/Disability.
Relief CSR Driver
Service representative job in Pocatello, ID
Watch this video! ************************************************************* The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
- Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
- Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
- Experience:
- Travel Requirements:
- Education:
High school degree or equivalent
- License Requirements/ Certifications:
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Care Coordinator - Part Time
Service representative job in Rexburg, ID
Schedule: Part Time | 8:30 am - 4:30 pm | Thursday - Friday
Grand Peaks is looking for a caring, organized, and motivated Care Coordinator to join our team part-time (two days a week). In this role, you'll help patients get the care and support they need whether that means connecting them with community resources, managing chronic conditions, or making sure they get follow-up care after a hospital visit.
You'll work closely with patients, families, and healthcare providers to make sure everyone is on the same page and ensure patients feel supported every step of the way.
What You'll Do
As a Care Coordinator, you'll help patients get the care and support they need by:
Connecting them with community resources and services.
Checking in after hospital or ER visits to review discharge instructions and set up follow-up appointments.
Support patients in managing chronic conditions, identify those needing extra help, and collaborate with the care team to create and follow through on personalized care plans.
Completing prior authorizations for medications and imaging.
Coordinating care between doctors, specialists, and other healthcare providers.
Keeping patient information up to date in the electronic medical record.
Being the go-to person for patients and families, answering questions, helping with challenges like transportation or prescriptions, and making sure they feel supported.
Providing education and resources in a way that's easy for patients to understand.
Taking part in trainings and team meetings to keep improving how we serve our patients.
You'll need to stay organized, work well independently, and communicate clearly but most of all, you'll bring compassion and care to every patient interaction.
Requirements
High School Diploma or equivalent required.
At least 2 years of experience working with patients who have chronic conditions, prenatal/perinatal needs, or families and children.
Previous experience with care coordination or case management in a medical setting.
Comfortable managing multiple priorities in a busy environment.
Knowledge of medical terminology.
Bilingual skills preferred.
Proficient in using email, phone, and other communication tools.
Highly organized and able to keep accurate notes and records.
Experience with health IT systems or reports is helpful.
Familiarity with local healthcare and social service resources is a plus.
Please submit your resume with references. We look forward to hearing from you!
Customer Service Representative - State Farm Agent Team Member
Service representative job in Saint Anthony, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly plus commission/bonus ($40,000+ annually)
Profit sharing
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must be able to work the following schedule: M-F, full-time
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep (7364)
Service representative job in Idaho Falls, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ever have too much energy and don't know what to do with it? Ever see those shows where they throw pizza up in the air and want to learn how to do that? Look no further, you can learn all that here at Dominos with us.
Instores are responsible for make sure we provide quality product to our customers on a daily basis. We learn to be team players with one another and complete daily cleaning tasks, Stocking ingredients from delivery area to storage and walk in cooler, receiving /processing phone and counter orders. Still want time to hang out with family and friends or even do homework? We work well with all schedules, whether it be after school or just need some extra cash after your main gig.
Qualifications
Must be 16 years of age or older
Pass basic background check
Hustle
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Support Representative
Service representative job in Rexburg, ID
Job Details Entry Activated Insights - Idaho Office - Rexburg, ID Full TimeDescription
Activated Insights is a growing SaaS company right here in Rexburg, helping senior care providers across North America improve employee engagement, training, and client experiences. Our work impacts hundreds of thousands of seniors every year, but it starts with a close-knit, mission-driven team.
We've been part of Rexburg since 2008 and are proud to offer meaningful careers in tech and healthcare right here in Eastern Idaho.
Why You'll Love This Role
As a Customer Support Representative, you'll be the friendly voice on the other end of the phone (or email) when clients need help. Whether it's walking them through a login issue, answering account questions, or giving them confidence with our tools, you'll be making a real difference every day.
This is not a call-center job where you're just reading from a script - you'll build real relationships, solve problems, and be part of a supportive local team that cares about growth and balance.
Qualifications
What You'll Do
Answer customer questions by phone, email, or chat with patience and positivity.
Troubleshoot simple issues and pass along technical ones to our product team.
Help new clients feel confident in using our software.
Document solutions so we can serve customers better every time.
What We're Looking For
1+ year of customer service experience (retail, restaurant, call center, or other - all count!).
Comfortable with computers and willing to learn new systems.
Great communication skills, written and spoken.
Patience, positivity, and ability to stay calm under pressure.
Organized and dependable - you follow through.
Perks & Benefits
Unlimited PTO
Medical, vision, and dental coverage (with employer contributions).
One paid Mental Health Day every quarter.
$250 annual Wellness Reimbursement.
A fun, collaborative office in Rexburg!
Schedule
Monday-Friday, 8:00 AM-5:00 PM (no weekends).
100% onsite in Rexburg, Idaho.
Customer Service Full Time ($14.40/hr)
Service representative job in Rexburg, ID
Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Call Center.
Overview
Answers Customer Service calls in a professional and courteous manner. Solves all issues with the purpose of creating complete customer satisfaction, taking every opportunity to show the customer their value to the company.
Responsibilities
* Develops a positive line of communication with customers and leadership.
* Maintains a professional and courteous manner when interfacing customers.
* Records notes related to every call taken in customer log files in detail. Read logs before finding resolution.
* Forwards logs pertaining to shipping problems, customer concerns, and requests to appropriate department, service group, or individuals.
* Reships products lost by carrier, damaged or items missing from the order by verifying the actual order and completing a reship invoice.
* Refunds issues on customers' accounts.
* Contacts customers regarding address issues resulting in returned parcels.
* Reclaim product sent in error, and issuing prepaid postage labels.
* Answers basic customer questions related to company products and services.
* Assists other departments with product returns, shipping problems, and credit issues.
* Transfers specific customer request calls to appropriate department, service groups, or individuals.
* Applies policies uniformly and consistently by correctly interpreting problems and determining resolutions.
* Tracks UPS, DHL, Canada Post, and International Bridge Shipments.
* Customer Retention
* Manage time on and off phones with "Not Ready" time
* Completes new customer phone enrollments by accurately and courteously obtaining and verifying customer information.
* Assists Customer Care during heavy call periods.
* Assists other departments in completing month end tasks.
* Performs other duties as assigned or needed
Qualifications
* Exceed average performance on Quality Development and Score Card.
* 10 key touch.
* Supports Customer Care standards and goals as determined by Customer Care Managers and Coordinators. (i.e. Complete Customer Satisfaction percentage, Average Order Size, Team and Individual Measurements Standards.)
* Attend regular Melaleuca trainings as determined by Customer Care Managers and Supervisors.
* Typing 40 wpm.
* Ability to analyze and solve problems.
* Interpersonal and customer relation skills.
* Ability to work under stress.
* Communicate effectively with individuals in person and by phone.
* Ability to work independently and professionally.
* Ability to perform the essential duties and responsibilities with efficiency and accuracy.
* Sit with intermittent walking.
* Work overtime as needed.
* Shifts at month end can be 12 hour shifts with 30 min lunch breaks
* Potential to work 1 day for 10 hours, following day for 12 hours, following day for 10 hours, and additional day 9 hours with 30 min lunch breaks
* Potential to work 6 days a week
* Average personal break time is 3 mins per hour worked
* Headset worn over ears and attached to the desk phone
* Ability to stand at the desk, but the desk height can't be adjusted, the chair can be adjusted
* Required to attend training lasting approximately 4-6 hours with break times scheduled
Why Melaleuca
Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Service representative job in Rexburg, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Rep (7334)
Service representative job in Driggs, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ever have too much energy and don't know what to do with it? See those shows where they throw pizza up in the air and you want to learn how to do that? Look no further, you can learn all that here at Dominos with us.
Instores are responsible for make sure we provide quality product to our customers on a daily basis. We learn to be team players with one another and complete daily cleaning tasks, Stocking ingredients from delivery area to storage and walk in cooler, receiving /processing phone and counter orders. Still want time to hang out with family and friends or even do homework? We work well with all schedules, whether it be after school or just need some extra cash after your main gig.
Qualifications
Must be 16 years of age or older
Pass basic background check
Hustle
Additional Information
All your information will be kept confidential according to EEO guidelines.