Customer Enrollment Associate
Service representative job in Illinois
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Pathways to Success Care Coordinator
Service representative job in Wheaton, IL
Do you want to be part of the development, growth, and expansion of the one the largest Community Based Mental Health Programs in Illinois? If you enjoy being challenged, doing community-based work, and supporting the behavioral health needs of youth and their families, we may just be the place for you!
Pathways to Success is a program for Medicaid-enrolled youth in Illinois who have complex behavioral health needs requiring intensive services. Pathways to Success is an evidenced-informed model of intensive care coordination to support youth through family engagement; individualized care planning; and the utilization of strengths and natural supports. DuPage County Health Department serves as a Care Coordination and Support Organization and operates as a hub for care coordination for Pathways-enrolled individuals within DuPage County.
An individual in the Care Coordinator position will be responsible for providing care coordination and support services to clients enrolled in the Pathways to Success program. The position involves working collaboratively with youth, their families, and community providers to achieve client goals. This full-time position works Monday through Friday, 8:00 am - 4:30 pm, with availability to work at least two evenings a week, 10:30 am - 7:00 pm. The hiring range for this position is $44,400 to $52,000 depending on experience.
Benefits Galore!
Full DuPage County benefit package, including:
- 12 paid holidays
- 3 weeks of paid leave (Vacation and Personal Days)
- 12 weeks of Paid Parental Leave
- Paid sick time
- Health insurance
- Pension-eligible position for a secure retirement
- Eligibility for Federal Student Loan Forgiveness Program
- Tuition reimbursement and certification reimbursement
#DuPageCountyHealthDepartment1
Responsibilities
Provides care coordination and support services to Pathways-enrolled youth and their families
Manages a caseload of clients as defined by the Pathways to Success Program
Maintains weekly contact with clients/families
Develops child and family teams for clients enrolled in the program and facilitates regular team meetings
Provides homebased and community-based services to engage at risk clients and support client self-management of their illness
Develops and maintains client treatment plans
Participates in all required HFS planning, training, and reporting activities.
Works collaboratively with community providers
Use of an Electronic Client Record
Demonstrates independent judgment and discretion in making position related decisions
Participates in emergency response activities as assigned
Requirements
Completion of a bachelor's degree in Psychology, Social Work, or a related field and one year of behavioral health experience; or an equivalent combination of training and experience.
A valid Illinois Driver's License is required as this position will work within the community. Spanish speaking candidate highly preferred.
Equal Opportunity Employer
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary
$44,400.00 - $52,000.00 Annually
Job Type
Full Time (37.5 hours per week)
Service Unit
Behavioral Health Services
Department
Outpatient Services-Youth and Family
Client Service Representative
Service representative job in Peoria, IL
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Support Specialist
Service representative job in Waukegan, IL
Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!
Costco Free Sample Representative
Service representative job in Yorkville, IL
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak!
In this position, you'll:
Drive sales by engaging customers and bringing brands to life through live events and product sampling.
Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest.
What we offer:
Competitive wages: $ 16.50 per hour
Growth opportunities - We promote from within
No experience needed - we provide full training and team support
Weekend shifts on Friday, Saturday, Sunday
Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks
Now, about you:
Are friendly, enthusiastic, and comfortable interacting with customers and store management
Are 18 years or older
Available to work 2+ shifts per weekend, Friday through Sunday.
Available to work minimum 3 weekends per month.
Can lift up to 50 lbs. and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work areas and equipment
Have reliable transportation
Demonstrate excellent customer service and teamwork
Are a motivated self-starter who works well independently and with others
Always put safety first in a retail environment
If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
Technical Service Representative
Service representative job in Lake Zurich, IL
Technical Service Representative - Commercial Equipment | Confidential Client | Lake Zurich, IL
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (flexible start times available)
Compensation: $58,000-$60,000 annually
Employment Type: Full-time, Direct Hire
Department: Technical Services
About the Opportunity
A well-established manufacturer of commercial beverage equipment is seeking a Technical Service Representative to join its growing technical support team. For over three decades, this company has built a strong reputation for designing and producing innovative brewing and dispensing equipment used in restaurants, cafes, and major foodservice operations worldwide.
This is an excellent opportunity for a hands-on field technician or service engineer who's ready to step off the road and move into an office-based role. You'll troubleshoot and support a range of advanced electrical and mechanical systems from a modern, well-lit facility equipped with simulators and test stations for hands-on diagnostics.
The environment is collaborative, fast-paced, and focused on continuous improvement - ideal for someone who enjoys solving technical problems, communicating with customers, and contributing to process development and documentation.
Key Responsibilities
Provide phone and email support to field technicians, service partners, and end users on commercial brewing and beverage equipment.
Troubleshoot complex electrical and mechanical issues (up to 480V, single and three phase) using schematics, diagrams, and multimeters.
Document service cases, solutions, and parts usage in the ERP system (Microsoft Dynamics).
Assist with creating or updating service documentation, wiring diagrams, and process improvements.
Collaborate with R&D, testing, and assembly teams to understand product functionality and resolve recurring field issues.
Participate in initial product training by shadowing technicians across R&D, testing, and assembly to gain full product knowledge.
Ideal Background
3-5+ years of experience troubleshooting commercial or industrial equipment (field or in-house).
Strong electrical background, including experience working with 120V, 240V, and 480V circuits.
Proficient in reading schematics, using multimeters, and identifying single vs. three-phase power.
Mechanically inclined, comfortable diagnosing both electrical and mechanical systems.
Strong communication skills - able to explain complex technical information clearly to non-technical users.
Basic proficiency with computers, Microsoft Excel, and ERP systems.
Associate degree in Mechatronics, Industrial Technology, or Electrical Engineering is a plus, but not required.
Experience with foodservice, coffee, beverage, or water-based equipment is a strong plus.
What's Offered
Full medical coverage - 100% employer-paid individual health insurance (Blue Cross Blue Shield).
Comprehensive benefits including dental, vision, life insurance, and 401(k) with employer contribution.
Flexible start times and a comfortable, bright, and modern workspace.
Growth potential into technical writing, documentation, or process improvement roles.
Opportunity to get off the road while still applying your hands-on troubleshooting expertise.
Who Thrives Here
This role is ideal for a technically strong communicator - someone who loves solving problems, explaining solutions, and taking ownership of technical support issues. You'll work directly with end users, technicians, and distributors to keep critical beverage systems running smoothly.
If you're ready to use your technical knowledge in a stable, team-oriented environment with room to grow, this is an excellent opportunity to make that transition.
Customer Service Representative - (Spanish or French)
Service representative job in Park City, IL
Alternate Job Titles: Bilingual HR Support Representative HR Contact Center Specialist Multilingual Customer Experience Agent Human Resources Associate - Spanish/French Employee Services Representative Onsite Flexibility: Onsite Contract Details: Contract
Contract Duration: ~5 months
Start Date: As soon as possible
Pay Rate: $21.89/hr
Shift/Hours: 10:30 AM - 7:00 PM
Job Summary
We are seeking a Customer Service Representative fluent in Spanish or French to join a high-volume HR support team. This role owns the customer experience from start to finish-resolving inquiries, anticipating needs, and delivering compassionate and accurate service across multiple communication channels.
Key Responsibilities
Resolve customer inquiries via phone, email, chat, and ticketing systems with timely, accurate, and professional communication.
Collaborate across global HR teams to escalate and resolve complex cases effectively.
Identify and act on at-risk customer experiences, ensuring proactive, human-centered resolutions.
Provide intake for transactions like cost center updates, job changes, org chart restructuring, and more.
Track and report on recurring issues to improve service delivery and remove roadblocks.
Meet or exceed expectations for schedule adherence and responsiveness.
Required Experience
Customer service experience in a multi-channel environment.
Experience handling high-volume interactions with empathy and precision.
Understanding of HR systems and processes.
Nice-to-Have Experience
Experience supporting HR functions in global or multilingual contexts.
Prior work with HR platforms such as Workday or Salesforce.
Required Skills
Fluent in Spanish or French; proficient English also required.
Strong organizational skills and ability to manage multiple communication platforms.
Professional communication-written, verbal, and interpersonal.
Strong ability to navigate complex systems and multitask.
Preferred Skills
Experience with HRIS systems, especially Workday.
CRM tools like Salesforce or equivalents.
Skilled in Microsoft Excel and other Office tools.
Additional Skills
Comfortable with mandatory seasonal overtime.
Able to shift schedules as required by workload demands.
Solution-focused mindset and collaborative approach to problem-solving.
Benefits
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About the Client
A global leader in healthcare innovation, committed to transforming lives through science, compassion, and world-class service. Focused on advancing human health, they deliver high-quality services and breakthrough insights for patients and providers worldwide.
About GTT
GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We support clients across life sciences, biotech, healthcare, and technology throughout the U.S. and Canada-bringing diversity and excellence to every role we fill.
Job Number & Hashtags
Job Number: 25-26892
#gttqst #gttjobs
Customer Service Associate
Service representative job in Peoria, IL
Job Details:
Job Title: Title: Customer Service Associate
Duration: 12 Months Contract - Possible to go to 2 years. Possible to convert to FTE
Additional Details:
·Training will be in person. Hybrid schedule after that. 2 days in office every other week (subject to change)
·Shift will be Training- 8am - 4:30pm, Work shifts anytime between 7am - 7:15 pm M-F. Could work holidays.
·No days off during class
·Overtime is required: Can be mandated if no one volunteers
Job Description:
Responsibilities:
·Must be able to use good business judgment when handling non-standard situations as defined in training materials.
·Will participate in on-going training activities as necessary to learn customer service policies and become proficient in operating processes and procedures.
·Will influence others with a positive attitude with a focus on teamwork and cooperation.
·Receive and schedule customer requests such as service initiations and terminations, meter installations/removals, gas leaks, electric outages, etc.
·Secure necessary information/documentation from customers such as medical equipment registry, medical certificates, proper identification, conversations with customers about bills and energy usage, budget billing/autopay etc.
·Explain company policies and procedures to customers and respond to customer inquiries concerning billing rates, payment plans, etc., and take appropriate action.
·Arrange satisfactory payment transactions such as payment agreements, payment extensions, etc.
·Advise customers of company programs such as budget billing, preferred due date, automatic bill payment, etc.
·Respond promptly to emergency situations and document pertinent information.
·Actively contribute to team and contact center assignments including various overtime assignments.
·Must be able to use multiple systems.
·High School diploma or equivalent required, bachelor's or associate degree preferred.
·Excellent math and computer skills required.
·Customer service experience in banking, telephone, collections, or other related area preferred.
Experience/Qualification:
·Excellent math and computer skills required.
·Customer service experience in banking, telephone, collections, or other related area strongly preferred.
Education: High School diploma or equivalent required, bachelor's or associate degree preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Jayant Bhutda
Email: *****************************
Internal Id: 25-52080
Supervisor of Customer Service
Service representative job in Chicago, IL
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security.
Major Duties and Responsibilities:
• Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs
• Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience
• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills
• Conducts new employee orientations, trains and coaches Store Associates
• Utilizes company tools to diagnose opportunities and develops action plans to improve performance
• Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales
• Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members
• Provides direction, support, and ongoing feedback of overall performance to staff members
• Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled
• Ensures company standards are met for store and associate appearance
• Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed
• Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate
• Willingness to participate in continued education, including product knowledge and professional development
• Assists management team with inventory management
• Performs all duties of a store associate while functioning as a Customer Service Manager
• Performs all duties as directed by managers
Qualifications
• Must be 21 years of age
• 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills
• Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required
• Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence
• Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
• Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type
• Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required
• Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.)
• Ability to count cash and make change accurately
• If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card
• Ability to repeatedly lift 40-50 pounds
• Ability to stand and/or walk for extended periods of time
• Ability to follow directions and complete assignments
• Perform all duties as assigned by supervisors
• Ability to repeatedly walk up and down stairs
• Ability to work in cold areas
*The pay range for this position is $19.00-$24.00
Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount.
Qualifications
Skills
Behaviors
:
Motivations
:
Education
Experience
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Immediate Access to Care Coordinator
Service representative job in Manteno, IL
Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC's comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.
Essential Duties and Responsibilities: Provides coordination for all patients seeking treatment services at Family Guidance Centers, Inc. and screening for all levels of care and assists with the coordination of care.
Complete FGC intake screening documents via face-to-face or telehealth to determine appropriate level of care.
Respond to bookings/emails for daily assessment assignments in a timely manner.
Administer the biopsychosocial assessments in EHR (SAMMS) with attention to clinical detail and justification from DSM.
Complete all intake paperwork including admission note within one business day of the intake.
Utilize the SOAP clinical note format for documentation.
Coordinate admission process with Retention Specialist to ensure successful completion of all steps by patient (i.e., toxicology, medical team/nursing).
Communicate to appropriate staff/referral sources as needed.
Schedule: Monday - Friday (8:00a - 4:30p) with rotating weekends
Start Date: ASAP
Work Location: 333 W. Evergreen St., Manteno, IL
Pay Rate: $17.25 - $20.00
Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).
DCFS clearance required.
Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity , pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.
Experience and Skills:
Education and/or Experience: High School Diploma / GED required; Experience in/with substance use, detox programs, medication-assisted treatment, behavioral healthcare and/or community relations encouraged to apply.
Certificates, Licenses, Registrations: IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC) required, or able to obtain within allotted time of hire date.
Customer Service Representative
Service representative job in Matteson, IL
Title: Customer Service/Arbitration Specialist
Duration: 5 months contract (potential to extend)
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (40 hours/week)
Work Type: On-site
Travel: None required
Position Summary:
The Arbitration Specialist is responsible for reviewing customer complaints related to vehicle sales, investigating issues, mediating disputes between buyers and sellers, and ensuring compliance with national arbitration policies and state/federal regulations. The goal is to resolve issues efficiently while maintaining customer satisfaction and auction integrity.
Key Responsibilities:
Review and investigate vehicle condition complaints and inspection reports.
Determine validity of claims and authorize additional inspections as needed.
Mediate disputes and negotiate repairs or price adjustments to resolve conflicts.
Ensure compliance with auction policies and legal regulations (title, mileage, frame damage, etc.).
Maintain detailed case files for each arbitration.
Liaise with state/federal authorities for issues like odometer fraud or salvage titles.
Promote post-sale inspection services to customers.
Communicate clearly with all involved departments (sales, inspection, etc.).
Ensure workplace safety and follow company safety protocols.
Qualifications:
High School Diploma or GED required; postsecondary education a plus.
3-5 years of automotive, mechanical, or body shop experience (especially involving complaint resolution).
Strong verbal/written communication and organization skills.
Knowledge of vehicle arbitration laws and regulations.
Valid driver's license with a clean record.
Ability to stand, walk, and perform light physical tasks regularly.
Call Center Representative
Service representative job in Elk Grove Village, IL
Motivated Call Center Representative: Appointment Scheduling Specialist 📞
Kickstart Your Career in Customer Service!
Are you a motivated individual passionate about helping customers and ready to thrive in a fast-paced, supportive team? We are immediately hiring two full-time Call Center Representatives to join our growing team in Elk Grove Village, IL.
This is an excellent entry-level opportunity for candidates eager to start a professional career. You'll play a critical role in managing our customer calendar, ensuring efficiency, and providing world-class service while earning $18.20 hourly.
What You'll Be Doing: Essential Duties and Responsibilities
As an Appointment Scheduling Specialist, your primary focus will be managing high-volume customer interactions related to service appointments:
High-Volume Call Handling: Efficiently manage a high volume of inbound and outbound calls to schedule, confirm, and reschedule customer appointments.
Customer Support: Provide accurate information about our services and resolve scheduling-related inquiries with professionalism and empathy.
System Management: Utilize scheduling software and CRM systems to manage calendars, update customer records, and meticulously document all interactions.
Proactive Communication: Proactively reach out to customers regarding upcoming appointments and manage necessary confirmations.
Quality Assurance: Follow communication scripts while maintaining the flexibility to adapt to individual customer needs.
Performance: Consistently meet or exceed performance metrics related to call handling time, accuracy, and customer satisfaction.
Team Collaboration: Collaborate with team members and other departments to resolve scheduling conflicts and continuously improve processes.
Requirements & What You'll Bring
We're hiring for attitude and drive! If you possess these traits, we encourage you to apply:
High school diploma or equivalent is required.
No prior experience required! Previous call center or customer service experience is a plus.
Strong verbal and written communication skills.
Excellent listening, problem-solving, and multitasking abilities.
Ability to remain calm and professional in a fast-paced environment.
Basic computer skills (Microsoft Office, email, etc.).
Familiarity with scheduling software and CRM systems is a plus.
If you're eager to grow in a supportive environment and possess a strong commitment to customer satisfaction, apply to join our team today!
Customer Service Representative
Service representative job in Carol Stream, IL
Job Title: Customer Service Representative
Industry: Food & Consumer Goods
Pay: $20/hr
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Our client is a global leader in food solutions, providing innovative products and services to customers across the food, beverage, and wellness industries.
Job Description:
We're hiring an experienced Customer Service Representative to join our client's busy operations team. This role supports end-to-end order management, ensuring accuracy, timeliness, and exceptional service from order entry through delivery confirmation.
Key Responsibilities:
Enter and manage customer purchase orders from receipt through shipment and delivery.
Handle incoming calls and emails related to order status, pricing, shipping, and documentation.
Track and resolve inquiries regarding credits, cancellations, scheduling, or adjustments.
Coordinate freight and shipment logistics using the client's transportation system.
Maintain and update customer contracts and product release schedules.
Prepare and review open order reports with customers and sales reps.
Support sales with new customer onboarding and order follow-up.
Assist with general administrative or warehouse tasks as needed.
Qualifications:
Experience: 2+ years of customer service experience in a product-based environment (order entry, logistics, or manufacturing preferred).
Education: High school diploma required
Technical: Proficient in Microsoft Word and Excel; prior experience with an ERP system required.
Skills: Strong attention to detail, ability to multitask, and effective problem-solving in a fast-paced setting.
Math: Able to perform basic calculations involving addition, subtraction, multiplication, and division.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Customer Service Representative
Service representative job in Carol Stream, IL
this is not an IT tech support role.
We are a manufacturing company.
The Customer Solution Specialist is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities.
Primary Responsibilities and Duties
Service customer requests for quotes and orders received through multiple channels of communication.
Convert quotes to orders.
Consult with sales on commercial and technical issues as required.
Assist customers with accurate transactions and industry specific product information.
Provide conveyor recommendations and technical assistance for conveyor belting solutions.
Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
Build and expand customer relationships and help ensure replacement and increased business.
Meet or exceed departmental KPI requirements.
Handle RGAs credits and complaints as needed.
Other projects and duties as assigned.
Knowledge and Skill Requirements:
2 to 5 years of previous business to business customer service experience or college degree.
Excellent verbal and written communication skills.
Strong mathematical and technical aptitude.
Self-managed, team player, who can work independently.
Experience with a CRM, MRP/ERP System, order management and a call center environment.
Experience in a manufacturing environment desirable.
Working knowledge of Windows-based software.
Understanding part numbers, policies and products.
Compliance in price policies, discount structures and fees.
Must be able to work in the US
Competencies
Drives results and deadline driven
Detail oriented
Planning and organizing
Communicates effectively
Influence, negotiate and impact results
Key Behaviors
Are accountable to others
Have the courage to challenge the status quo
Are honest with co-workers and customers
Able to be innovative problem solvers
Are engaged team members
Add value to the Company
Expects excellence of self and others
Overserves top customers
Understands, simplifies and acts to improve processes
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Customer Service Representative
Service representative job in Lincolnshire, IL
The ideal candidate loves talking to people and proactively solving issues. The candidate will be responsible for maintaining customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to order entry, record keeping of purchase orders and MRA processing.
This position requires employee to be in the office 3 days a week. This IS NOT a fully remote opportunity.
POSITION SUMMARY
Maintain customer accounts. Coordinate between the customer, vendors, and sales to ensure proper delivery to customer. Responsibilities include but are not limited to heavy order entry, record keeping, PO and MRA processing.
ESSENTIAL FUNCTIONS
Order Processing. 20.0 Process/fill orders and/or verify pricing and terms.
Correspondence Reading. 10.0 Read correspondence from both internal and external sources.
Delivery Follow-up. 5.0 Monitor and/or report Company fill rate performance to delivery schedules.
Order Monitoring. 5.0 Monitor and verify the status of customer orders.
Order Reporting. 20.0 Prepare and/or deliver orders coverage, shipments, invoicing and other reports related to order processing.
Vendor Scheduling. 15.0 Arrange scheduling for vendors' production facility to meet delivery requirements.
Customer Relationships 10.0 Maintain customer relationships by interfacing with customer staff (engineering, purchasing, etc.)
Inventory Planning. 5.0 Plan and document future inventory needs, policies and procedures. Plan levels of inventory required and ensure that replenishment techniques are executed properly.
Customer Inquiries. 5.0 Respond to customer or potential customer requests for information and/or problem solving.
Non-Moving Inventory. 5.0 Identify non-moving inventory items and arrange for disposal.
POSITION QUALIFICATIONS
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Tolerance - Ability to work successfully with a variety of people without making judgments.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS & ABILITIES
Education: Bachelor's degree (or equivalent experience)
Experience: 4+ plus year of experience with logistics background.
Computer Skills: SAP, strong MS Excel skills, MS Word
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
The actual salary offered will be based on several factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative! We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.
Customer Service Representative (Insurance) - Champaign, IL
Service representative job in Champaign, IL
Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
A DAY IN THE LIFE of a Field Insurance Service Representative
The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts.
Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards)
Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale
Take insurance payments (initial, installment, lapse, or reinstatement)
Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products
Refer to agent when appropriate
Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures
Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable
Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines
Participate in a team environment to promote customer satisfaction and consistent service following the customer service model
Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary
Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities
Fulfill, maintain and service insurance policies
Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification
Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations
Verify new business applications
Refer relevant members/insureds to other lines of business (i.e. Travel and Life)
Process insurance and membership payments
Update electronic member information
Maintain filing systems and provide other general Agency support
HOW WE REWARD OUR EMPLOYEES
Starting hourly wage of $23.00 - $25.50 per hour, based on experience
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
A Current Property & Casualty Insurance license
Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire
Education:
High School Diploma or equivalent
Work Experience:
Provide a high level of customer-focused service
Service insurance policies and processing applications, renewals, and amendments
Respond to billing and coverage questions
Process monetary transactions; Taking payments
Promote the sales of insurance products and services using established guidelines
Present complex information in a clear and concise manner
Knowledge and Skills:
Analyze member/potential customer insurance needs and determine appropriate levels of coverage
Prepare appropriate rate quotations
Organize, plan and promote the sale of ACG insurance and membership products and services
Perform outbound service calls
Maintain accurate records
Insurance terminology
General insurance regulations
Underwriting procedures
Sales regulatory and compliance guidelines
Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM)
Work effectively in a team environment
Work independently, with minimal supervision
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Proficient in using Microsoft Office products
Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures)
Perform mathematical calculations to accurately perform monetary transactions
Work under pressure in a high volume, fast paced customer service environment
Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services
Work Environment
Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Hospitality Specialist
Service representative job in Chicago, IL
Office Hospitality Specialist
On-site, Chicago, IL (Lakeshore East)
Temporary Role
We are searching for an individual to assist with various office hospitality services. The role is working at a professional office in the Lakeshore East area.
Duties:
Pantry Support: Assisting with ordering and distributing kitchen and pantry items, as well as maintaining coffee machines.
Friday Lunch Operations: Supporting the setup and operations of our weekly Friday lunch alongside other team members.
Catering Support: Receiving catering orders, setting up and breaking down, and assisting with other meeting/event management tasks.
Mailroom Support: Handling shipping, receiving, and scanning packages, as well as notifying colleagues of package arrivals. This team member will sit in our mailroom.
Supply Management: Ordering and distributing office supplies.
Meeting Room Support: Setting up, breaking down, and organizing conference rooms.
Space Management: Ensuring the organization of our office space and open seating areas.
Other Duties as Assigned: Providing additional support as needed.
Skills:
Organizational Skills: For managing inventory, supplies, meeting rooms, and office spaces efficiently.
Attention to Detail: To ensure accuracy in tasks like ordering, setup, and package handling.
Time Management: To prioritize and complete tasks promptly without delays.
Teamwork and Collaboration: To work effectively with colleagues during events and daily operations.
Adaptability and Flexibility: To handle unexpected changes or additional duties as needed.
Customer Service Skills: To provide a positive experience for colleagues and vendors.
Physical Stamina: For tasks involving setup, breakdown, and movement of supplies.
Basic Technical Skills: To operate equipment like coffee machines, mailroom tools, office services tools, MS Office (Outlook, Excel, Word).
Problem-Solving Skills: To address challenges and find efficient solutions.
Education:
High school diploma or equivalent required. Some college or college degree preferred
Pathways to Success Care Coordinator
Service representative job in Geneva, IL
Do you want to be part of the development, growth, and expansion of the one the largest Community Based Mental Health Programs in Illinois? If you enjoy being challenged, doing community-based work, and supporting the behavioral health needs of youth and their families, we may just be the place for you!
Pathways to Success is a program for Medicaid-enrolled youth in Illinois who have complex behavioral health needs requiring intensive services. Pathways to Success is an evidenced-informed model of intensive care coordination to support youth through family engagement; individualized care planning; and the utilization of strengths and natural supports. DuPage County Health Department serves as a Care Coordination and Support Organization and operates as a hub for care coordination for Pathways-enrolled individuals within DuPage County.
An individual in the Care Coordinator position will be responsible for providing care coordination and support services to clients enrolled in the Pathways to Success program. The position involves working collaboratively with youth, their families, and community providers to achieve client goals. This full-time position works Monday through Friday, 8:00 am - 4:30 pm, with availability to work at least two evenings a week, 10:30 am - 7:00 pm. The hiring range for this position is $44,400 to $52,000 depending on experience.
Benefits Galore!
Full DuPage County benefit package, including:
- 12 paid holidays
- 3 weeks of paid leave (Vacation and Personal Days)
- 12 weeks of Paid Parental Leave
- Paid sick time
- Health insurance
- Pension-eligible position for a secure retirement
- Eligibility for Federal Student Loan Forgiveness Program
- Tuition reimbursement and certification reimbursement
#DuPageCountyHealthDepartment1
Responsibilities
Provides care coordination and support services to Pathways-enrolled youth and their families
Manages a caseload of clients as defined by the Pathways to Success Program
Maintains weekly contact with clients/families
Develops child and family teams for clients enrolled in the program and facilitates regular team meetings
Provides homebased and community-based services to engage at risk clients and support client self-management of their illness
Develops and maintains client treatment plans
Participates in all required HFS planning, training, and reporting activities.
Works collaboratively with community providers
Use of an Electronic Client Record
Demonstrates independent judgment and discretion in making position related decisions
Participates in emergency response activities as assigned
Requirements
Completion of a bachelor's degree in Psychology, Social Work, or a related field and one year of behavioral health experience; or an equivalent combination of training and experience.
A valid Illinois Driver's License is required as this position will work within the community. Spanish speaking candidate highly preferred.
Equal Opportunity Employer
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary
$44,400.00 - $52,000.00 Annually
Job Type
Full Time (37.5 hours per week)
Service Unit
Behavioral Health Services
Department
Outpatient Services-Youth and Family
Client Service Representative
Service representative job in Edwardsville, IL
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Support Specialist - Overnights
Service representative job in Gurnee, IL
Pay from $29 to $34 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Overnight Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNCSO)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!