Service Representative Job Openings - 183 Jobs

  • Estimated Salary

    $31,720

    Rep 2, Cust Service Center (Sales Consultant)
    Comcast

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Rep 2, Cust Service Center (Sales Consultant)-Alexandria
    Comcast

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(08399) - 20070 Ashbrook Commons Plaza, #1108
    Dominos

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04267) - 43330 Junction Plaza Suite 118
    Dominos Pizza

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04399) - 43300 Southern Walk Plaza Suite 112
    Dominos Pizza

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04267) - 43330 Junction Plaza Suite 118
    Dominos

    Ashburn, VA

  • Estimated Salary

    $67,808

    Service Cloud Sales Representative
    Oracle

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Bilingual Member Services Representative
    Randstad

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Bilingual Member Services Representative
    Randstad Holding

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Inbound Customer Service
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service- Daily Pay
    Ameriplan

    Ashburn, VA

  • Estimated Salary

    $59,093

    Service Technician
    Tad PGS, Inc.

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    CSR Home Office Work
    Ashley

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Production CSR
    Pizza Hut

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Production CSR
    Pizza Hut

    Ashburn, VA

  • Estimated Salary

    $50,620

    NEW
    Service Plumber - Experienced
    Croppmetcalfe

    Ashburn, VA

  • Estimated Salary

    $89,756

    Restaurant Service Lead
    Barnes Noble

    Ashburn, VA

  • Estimated Salary

    $89,756

    NEW
    Restaurant Service Lead
    Barnes & Noble Booksellers, Inc.

    Ashburn, VA

  • Estimated Salary

    $30,000

    Production CSR
    Pizza Hut

    Ashburn, VA

  • Estimated Salary

    $31,720

    Utilization Management Rep I - Indianapolis, IN- 139897
    Anthem

    Ashburn, VA

  • Estimated Salary

    $58,560

    NEW
    Work At Home - Inbound Customer Service
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $58,560

    NEW
    Work in Customer Service? Earn Extra Cash
    Uber Driver Partners

    Ashburn, VA

  • Estimated Salary

    $61,570

    Oracle Field Service Cloud Product Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $58,560

    NEW
    Customer Service Reps. Work At Home!
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $58,560

    NEW
    Work In Customer Service Earn Extra Cash
    Uber

    Ashburn, VA

  • Estimated Salary

    $59,093

    NEW
    Seasonal Service Technician, Small Engine Repair
    Sears Holdings Corporation

    Ashburn, VA

  • Estimated Salary

    $37,190

    NEW
    Customer Service
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $58,560

    NEW
    Work In Customer Service Earn Extra Cash in Ashburn
    Uber

    Ashburn, VA

  • Estimated Salary

    $67,456

    NEW
    Field Service Technician - HVAC
    Silent-Aire Manufacturing

    Ashburn, VA

  • Estimated Salary

    $34,019

    Customer Service Associate
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $17,222

    Service Deli Counter
    Giant Food

    Ashburn, VA

  • Estimated Salary

    $31,740

    Team Member : Service Champion
    Taco Bell

    Ashburn, VA

  • Estimated Salary

    $34,019

    CUSTOMER SERVICE ASSOCIATE
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $63,228

    NEW
    Service Program Manager
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $37,190

    NEW
    Customer Service
    Large Health Care Benefits Company

    Ashburn, VA

  • Estimated Salary

    $63,228

    Service Program Manager
    Verizon

    Ashburn, VA

  • Estimated Salary

    $52,630

    Assistant Service Manager
    Virginia Tire and Auto

    Ashburn, VA

  • Estimated Salary

    $24,398

    Service Cloud Sales
    Oracle

    Ashburn, VA

  • Estimated Salary

    $34,019

    CUSTOMER SERVICE ASSOCIATE
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $31,740

    NEW
    Team Member : Service Champion
    Taco Bell

    Ashburn, VA

  • Estimated Salary

    $61,570

    Customer Service
    The Home Depot

    Ashburn, VA

  • Estimated Salary

    $38,355

    NEW
    PT FT Representatives
    Career Division

    Ashburn, VA

  • Estimated Salary

    $37,190

    Customer Service 1 (Part-Time)
    Mc Dean, Inc.

    Ashburn, VA

  • Estimated Salary

    $48,620

    NEW
    Customer Service Analyst 4-Support
    Oracle

    Ashburn, VA

  • Estimated Salary

    $21,780

    Sales Customer Service
    The Home Depot

    Ashburn, VA

  • Estimated Salary

    $90,000

    Branch Sales & Service Assistant Manager (MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $90,000

    Branch Sales & Service Assistant Manager (MLO)
    PNC Inside Track

    Ashburn, VA

  • Estimated Salary

    $107,852

    Cloud Service Delivery Manager - CENTRAL REGION
    Oracle

    Ashburn, VA

  • Estimated Salary

    $107,852

    Cloud Service Delivery Manager - EAST COAST
    Oracle

    Ashburn, VA

  • Estimated Salary

    $22,100

    Branch Sales & Service Associate I (U)(MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $37,190

    NEW
    Customer Service - Independent Beauty Sales Consultant
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $22,100

    NEW
    Branch Sales & Service Associate I (U)(MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $22,100

    NEW
    Branch Sales & Service Associate I (U)(MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $22,100

    NEW
    Branch Sales & Service Associate I (U)(MLO)
    PNC Inside Track

    Ashburn, VA

  • Estimated Salary

    $62,284

    Security and Emergency Services Officer - Flex on call
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $94,105

    CX Innovation Services Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $58,560

    Custodial Services Worker - Janelia Farm Research Campus
    Aramark

    Ashburn, VA

  • Estimated Salary

    $91,207

    Presales Consultant- App Consulting, Shared Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,284

    Security and Emergency Services Officer I - FT - 7am-7pm
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $94,105

    HCM Innovation Services Director
    Oracle

    Ashburn, VA

Service Representative Jobs

average

$42,640

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People
  • Mostly Sitting
  • Repetitive

What does a Service Representative do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

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how to become a Service Representative

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Service Representative Videos

A Career in Financial Services at TD

Real Service Representative Salaries

Get paid what you deserve

Job Title Company Location Start Date Salary
Associate, Client Service Representative Morgan Stanley & Co. LLC New York, NY Feb 01, 2014 $115,000
Client Service Representative Unicon Pharma, Inc. Edison, NJ Jul 01, 2014 $113,360
Client Service Representative Global Pharma TEK, LLC Piscataway, NJ Feb 22, 2016 $112,500
Senior Client Services Representative Rapid Ratings International Inc. New York, NY Dec 09, 2016 $110,000
Senior Client Services Representative Rapid Ratings International Inc. New York, NY Apr 11, 2016 $110,000
PCM Client Service Representative HSBC Bank USA, N.A. Miami, FL Apr 01, 2014 $100,000
Engineering Services Representative Road Science, LLC CA Oct 01, 2009 $85,000
Engineering Services Representative Road Science, LLC Mission Viejo, CA Oct 01, 2009 $85,000
Senior Client Services Representative Rapid Ratings International Inc. New York, NY Nov 03, 2014 $75,000
Institutional Client Services Representative-N A MF Global Holdings USA Inc. Chicago, IL Oct 01, 2011 $70,000

Top Skills for a Service Representative

Know what it takes to get the job done

FinancialAdvisorsDataEntryPhoneCallsPayrollInboundCallsCustomerSatisfactionClientServiceInternalDepartmentsHighVolumeOutboundCallsNEWAccountsTechnicalSupportTroubleshootCommunicationSkillsCustomerAccountsAccountInformationCustomerServiceIssuesSalesGoalsSpecialProjectsMedicalRecords

Top Service Representative Skills

Many of the most in demand skills for service representative jobs include:
  1. Financial Advisors
  2. Data Entry
  3. Phone Calls
Here’s how the most requested skills appear on resumes:
  • Assisted 3 Financial Advisors with correspondence, mail merges, applications, and phone support.
  • Serve as a liaison between hospital staff, patients and community resources, complete data entry and process incoming/outgoing patient mail.
  • Answered phone calls and helped patients with billing problems.
  • Implemented procedures for / and process all state agency payroll deposit and reporting requirements for each client.
  • Answer inbound calls and route to the appropriate person.

Data Entry, Communication Skills, Medical Records, High Volume, Internal Departments, Phone Calls, Special Projects, Outbound Calls, Customer Accounts, Account Information, Payroll, NEW Accounts, Sales Goals, Inbound Calls, Troubleshoot, Technical Support, Client Service, Customer Service Issues, Customer Satisfaction, Financial Advisors

Top Service Representative Employers

Find the best employers to advance your career

Top 10 Service Representative Employers

Service Representative positions seems to be very popular at 24 Hour Fitness where they currently get hired the most.

Service Representative job seekers will have an easy time finding open jobs at these firms:
  1. ADP
  2. Convergys
  3. Quest Diagnostics
  4. H&R Block

Overall, there are 10 companies that have hired for Service Representative candidates.

24 Hour Fitness, ADP, Convergys, Quest Diagnostics, H&R Block, Social Security Administration, at&T, Fiserv, Cintas Corporation, BMO Harris Bank

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