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Best states for a service representative
Quoted expert
Luke Fowler Ph.D.
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
Not all states present equal opportunity for employees, and when it comes to service representative jobs, it's no different. We know how hard job search can be, and in order to make your life a little easier, we have the information you need in order to determine where you might want to start your job search. In fact, our research shows that Minnesota is the best state for service representatives in America. The best city in America for service representatives with the highest pay is New York, NY.
In order to get you the best states for service representatives, we looked at our data on jobs and wages -- specifically the average annual wage and the number of available jobs per capita.If you are currently seeking employment as a service representative, you can find open job positions using Zippia's search tools.
10 best states for service representatives in 2025
1. Minnesota
Total service representative jobs: 2,787 Average annual salary: $36,784 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $49,000 Location Quotient: 1.09
2. Pennsylvania
Total service representative jobs: 4,720 Average annual salary: $38,495 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $60,000 Location Quotient: 1.05
3. New York
Total service representative jobs: 4,065 Average annual salary: $42,507 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $66,000 Location Quotient: 0.82
4. New Hampshire
Total service representative jobs: 773 Average annual salary: $36,592 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $53,000 Location Quotient: 1.14
5. New Jersey
Total service representative jobs: 2,605 Average annual salary: $41,889 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $65,000 Location Quotient: 0.85
6. Wisconsin
Total service representative jobs: 2,197 Average annual salary: $36,196 Lowest 10 percent earn: $26,000 Highest 10 percent earn: $50,000 Location Quotient: 1.03
7. Massachusetts
Total service representative jobs: 2,520 Average annual salary: $42,010 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $62,000 Location Quotient: 0.71
8. Rhode Island
Total service representative jobs: 436 Average annual salary: $39,443 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $60,000 Location Quotient: 0.93
9. Iowa
Total service representative jobs: 2,158 Average annual salary: $32,882 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $44,000 Location Quotient: 1.54
10. North Dakota
Total service representative jobs: 516 Average annual salary: $32,872 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $42,000 Location Quotient: 1.44
Service representative jobsNear Columbus, OH
How Zippia determines the best states to be a service representative
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a service representative
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Minnesota | $36,784 | $27,000 | 5,576,606 | 2,787 |
| 2 | Pennsylvania | $38,495 | $24,000 | 12,805,537 | 4,720 |
| 3 | New York | $42,507 | $27,000 | 19,849,399 | 4,065 |
| 4 | New Hampshire | $36,592 | $24,000 | 1,342,795 | 773 |
| 5 | New Jersey | $41,889 | $26,000 | 9,005,644 | 2,605 |
| 6 | Wisconsin | $36,196 | $26,000 | 5,795,483 | 2,197 |
| 7 | Massachusetts | $42,010 | $28,000 | 6,859,819 | 2,520 |
| 8 | Rhode Island | $39,443 | $25,000 | 1,059,639 | 436 |
| 9 | Iowa | $32,882 | $24,000 | 3,145,711 | 2,158 |
| 10 | North Dakota | $32,872 | $25,000 | 755,393 | 516 |
| 11 | Delaware | $39,748 | $25,000 | 961,939 | 385 |
| 12 | Arizona | $33,263 | $24,000 | 7,016,270 | 2,961 |
| 13 | Connecticut | $39,484 | $25,000 | 3,588,184 | 981 |
| 14 | Illinois | $35,180 | $25,000 | 12,802,023 | 4,780 |
| 15 | Ohio | $33,512 | $22,000 | 11,658,609 | 4,486 |
| 16 | Montana | $32,930 | $25,000 | 1,050,493 | 653 |
| 17 | Maine | $32,472 | $23,000 | 1,335,907 | 1,025 |
| 18 | South Dakota | $32,124 | $24,000 | 869,666 | 505 |
| 19 | Michigan | $33,162 | $22,000 | 9,962,311 | 3,306 |
| 20 | Washington | $36,932 | $28,000 | 7,405,743 | 2,000 |
| 21 | Maryland | $38,808 | $25,000 | 6,052,177 | 1,843 |
| 22 | Wyoming | $31,056 | $24,000 | 579,315 | 330 |
| 23 | District of Columbia | $41,638 | $26,000 | 693,972 | 198 |
| 24 | Nebraska | $32,263 | $24,000 | 1,920,076 | 932 |
| 25 | Hawaii | $37,852 | $27,000 | 1,427,538 | 297 |
| 26 | Indiana | $31,500 | $22,000 | 6,666,818 | 2,818 |
| 27 | Oregon | $35,423 | $26,000 | 4,142,776 | 1,199 |
| 28 | Nevada | $32,358 | $24,000 | 2,998,039 | 837 |
| 29 | California | $37,021 | $26,000 | 39,536,653 | 8,045 |
| 30 | West Virginia | $28,902 | $19,000 | 1,815,857 | 901 |
| 31 | Idaho | $31,530 | $24,000 | 1,716,943 | 675 |
| 32 | Texas | $30,678 | $21,000 | 28,304,596 | 9,158 |
| 33 | Missouri | $31,476 | $23,000 | 6,113,532 | 2,488 |
| 34 | Virginia | $33,783 | $22,000 | 8,470,020 | 3,319 |
| 35 | Tennessee | $28,976 | $20,000 | 6,715,984 | 2,817 |
| 36 | Vermont | $33,577 | $23,000 | 623,657 | 217 |
| 37 | North Carolina | $30,944 | $21,000 | 10,273,419 | 3,750 |
| 38 | Colorado | $32,710 | $24,000 | 5,607,154 | 2,048 |
| 39 | Kansas | $30,407 | $22,000 | 2,913,123 | 1,211 |
| 40 | Kentucky | $28,341 | $20,000 | 4,454,189 | 2,035 |
| 41 | Utah | $31,292 | $23,000 | 3,101,833 | 1,204 |
| 42 | Alaska | $33,133 | $27,000 | 739,795 | 213 |
| 43 | New Mexico | $28,567 | $21,000 | 2,088,070 | 859 |
| 44 | South Carolina | $28,036 | $19,000 | 5,024,369 | 1,972 |
| 45 | Florida | $28,006 | $19,000 | 20,984,400 | 6,872 |
| 46 | Oklahoma | $27,169 | $20,000 | 3,930,864 | 1,371 |
| 47 | Mississippi | $22,828 | $16,000 | 2,984,100 | 1,033 |
| 48 | Louisiana | $26,649 | $19,000 | 4,684,333 | 1,293 |
| 49 | Georgia | $27,838 | $19,000 | 10,429,379 | 4,066 |
| 50 | Alabama | $26,672 | $19,000 | 4,874,747 | 1,713 |
| 51 | Arkansas | $25,705 | $18,000 | 3,004,279 | 832 |
Highest paying states for service representatives
| Rank | State | Avg. Service Representative Salary |
|---|---|---|
| 1 | Minnesota | $36,784 |
| 2 | Pennsylvania | $38,495 |
| 3 | New York | $42,507 |
| 4 | New Hampshire | $36,592 |
| 5 | New Jersey | $41,889 |
| 6 | Wisconsin | $36,196 |
| 7 | Massachusetts | $42,010 |
| 8 | Rhode Island | $39,443 |
| 9 | Iowa | $32,882 |
| 10 | North Dakota | $32,872 |
| 11 | Delaware | $39,748 |
| 12 | Arizona | $33,263 |
| 13 | Connecticut | $39,484 |
| 14 | Illinois | $35,180 |
| 15 | Ohio | $33,512 |
| 16 | Montana | $32,930 |
| 17 | Maine | $32,472 |
| 18 | South Dakota | $32,124 |
| 19 | Michigan | $33,162 |
| 20 | Washington | $36,932 |
| 21 | Maryland | $38,808 |
| 22 | Wyoming | $31,056 |
| 23 | District of Columbia | $41,638 |
| 24 | Nebraska | $32,263 |
| 25 | Hawaii | $37,852 |
| 26 | Indiana | $31,500 |
| 27 | Oregon | $35,423 |
| 28 | Nevada | $32,358 |
| 29 | California | $37,021 |
| 30 | West Virginia | $28,902 |
| 31 | Idaho | $31,530 |
| 32 | Texas | $30,678 |
| 33 | Missouri | $31,476 |
| 34 | Virginia | $33,783 |
| 35 | Tennessee | $28,976 |
| 36 | Vermont | $33,577 |
| 37 | North Carolina | $30,944 |
| 38 | Colorado | $32,710 |
| 39 | Kansas | $30,407 |
| 40 | Kentucky | $28,341 |
| 41 | Utah | $31,292 |
| 42 | Alaska | $33,133 |
| 43 | New Mexico | $28,567 |
| 44 | South Carolina | $28,036 |
| 45 | Florida | $28,006 |
| 46 | Oklahoma | $27,169 |
| 47 | Mississippi | $22,828 |
| 48 | Louisiana | $26,649 |
| 49 | Georgia | $27,838 |
| 50 | Alabama | $26,672 |
| 51 | Arkansas | $25,705 |
Expert opinions on the best states for service representatives
Are there any particularly good places in the United States for service representatives to find work opportunities?
Luke Fowler Ph.D.
Associate Professor & MPA Program Lead, Boise State University
Growing metropolitan areas are probably the best bet. As populations grow, the demand for public services also grows. Additionally, there are an economy of scale and scope to most public services, so bigger cities just naturally offer more than smaller cities. Therefore, new jobs are likely to pop up where services are scaling up. In comparison, rural places and states/cities that are experiencing population retrenchment are less in need of hiring a new workforce.
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Updated January 8, 2025