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Popular service representative certifications include Certified Pharmacy Technician (CPhT), Certified Medical Office Manager (CMOM), or International Accredited Business Accountant (IABA). To improve service representative qualification and skills, we prepared some online courses to help in service representative education paths.
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 31.5% |
| 2 | Psychology | 6.6% |
| 3 | Communication | 6.0% |
| 4 | Accounting | 5.4% |
| 5 | General Studies | 5.2% |
1. Customer Service Fundamentals
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...
2. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
3. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
4. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
5. Retail Customer Service
The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...
6. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
7. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
8. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
9. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
10. Customer Service
How to Approach New Customers and Maintain Existing Ones...
11. Financial Accounting-Debits & Credits-Accounting Transaction
Masterclass: Learn Accounting Principles, Financial Statements, Transactions & More in this Comprehensive Course...
12. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
13. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
14. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
15. IT service operations and Service Desk management
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...
16. Principles of Financial Accounting
Learn the complete accounting cycle -recording business transactions to presenting the Balance Sheet & Income Statement...
17. Financial Accounting & Excel-Comprehensive Accounting Course
Comprehensive accounting course to learn the accounting cycle in a practical way and pick up critical Excel fundamentals...
18. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
19. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
20. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
| Service representative education level | Service representative salary |
|---|---|
| Master's Degree | $40,577 |
| High School Diploma or Less | $33,311 |
| Bachelor's Degree | $38,706 |
| Some College/ Associate Degree | $34,691 |