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Client Service Representative

Old Mill Boarding Kennel
Service Representative Job in Leesburg, VA
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We wish to hire a goal-oriented Client Service Representative who is looking for full-time or part-time in a team-oriented environment. Requirements: Experience as a client/service representative is beneficial but not a requirement.
Full Time
Part Time
Entry Level
Easy Apply
11d ago
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4.2

Client Service Representative

McLean Animal Hospital
Service Representative Job in McLean, VA
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McLean Animal Hospital is seeking a full time pm client service rep. McLean Animal Hospital is a fast pace, AAHA accredited, nine doctor, small animal hospital in McLean, Va . Company DescriptionMcLean Animal Hospital is a busy, progressive, nine doctor, small animal, AAHA certified practice in McLean, Va. We have state of the art technology and equipment to give our valued clients and our patients a high standard of care.
Full Time
Junior Level
Offers Benefits
15d ago
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Route Service Representative

Loyal Hygiene Solutions
Service Representative Job in Manassas, VA
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Employment Opportunity: Route Service Representative Loyal Hygiene Solutions is seeking a Route Service Representative to deliver workplace hygiene and safety products/services to a variety of businesses throughout the northern VA, MD, and DC area. A Loyal Route Service Representative will also be responsible for maintaining a high level of customer satisfaction by proactively communicating changes to products, invoices, or other concerns that may arise, to the customer.
Mid Level
Offers Benefits
High School Diploma Required
48d ago
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4.0

Client Service Rep I

Softpath System LLC
Service Representative Job, Remote or Burlington, VT
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  • Overall Expectations:

    Our Dealer Support Team makes things more than right for our clients. On our team, technical aptitude is important, but so is a great attitude, a collaborative spirit, and a curious mind.

    Support Analysts provide strategic site configuration and technical support for the Dealer.com client base. This support includes resolving issues, answering questions, providing training, and working to drive value for our clients. Support Analysts spend most of their time working with clients and collaborating with their teams to troubleshoot problems and develop scalable solutions.

    Core Competencies for this role include:

    Unrelenting client focus

    Action oriented

    Resilience

    Confidence

    Situational adaptability

    Resourcefulness

    Interpersonal savvy

    Responsibilities:

    Provide exceptional service to both internal stakeholders and external clients

    Manage the expectations of demanding clients to deliver high quality results in a timely fashion.

    Work directly with clients and 3 rd party providers to understand, analyze, and troubleshoot technical problems while providing scalable solutions.

    Perform root cause analysis.

    Triage and resolve issues, working with both internal and external groups.

    Take responsibility and ownership for client requests and execution of best practice recommendations

    Document processes and resolutions.

    Develop extensive knowledge of DDC products and services.

    Learn and utilize DDC support tools, processes and procedures.

    Assist with additional special projects as assigned.

    Follow and adhere to all Support policies, including call and case-handling practices.

    Provide feedback on current practices to Support leadership.

    Demonstrate flexibility to work any of the Support shifts including but not limited to a rotating Saturday shift

    Other duties as assigned

    Reporting Relationships and Contacts:
    Support Analyst will report directly to a Manager and is expected to effectively work both independently and in a team environment. This position interacts directly with Dealer.com clients and partners as well as internally with team members, managers and leaders within the Dealer Support organization. In addition, this position collaborates

    with other partner teams such as, Performance Management, Implementation and Advanced Support teams. This position does not supervise any other positions.

    Working Conditions:

    The DDC Support Team works in an open environment to encourage the best possible service by allowing open communication and collaboration from co-workers. This position requires some phone work and constant computer usage. Hours worked may vary due to the shift schedule of the department. The ability to work on-call after hours and/or weekend daytime shifts is required.

  • Job Requirements:
  • Will the candidate(s) work 100% remote or 100% onsite or temporarily remote ONLY during the pandemic? 100% remote
  • If this resource is required to be onsite at any point during the contract, do you acknowledge that this resource must be vaccinated? No.
  • Do candidates need to be local to interview? No, they can be remote.
  • Are masks required in your work location? N/A
  • What are your top 3-5 MUST HAVEs OR REQUIRED skillset? Technical Knowledge (PCs) Adaptability Teamwork Communication Initiative
  • Is this position a driving role? No.
  • Will the resource be acting in a supervisory role? No.
  • Is this a safety sensitive position ( ex, warehouse and other positions that require driving )? N No.
  • Worksite Zip Code? N/A
  • What is the shift going to be? 9-6 EST.
  • Is this contract to perm? Contract
  • Potential for Extension? Yes
  • Will this 40 hours work week? And Will there be OT required? 40 hours, no OT requirement.
  • Interview process
  • When will you start interviewing? ASAP!
  • When is the anticipated start date? 11/29/21
  • When is the end date of the project? N/A
  • Knowledge and Skills Requirements:

    What We Look For:

    • Bachelor s degree preferred
    • 2-3 years of technical support experience a plus
    • Demonstrated ability to provide world class service and entice our clients to become raving fans of Dealer.com
    • Working knowledge of HTML, CSS, Bootstrap and broad website concepts
    • Strong analytical skills and data-driven thinking
    • Excellent written and verbal communication skills
    • Strong troubleshooting software systems and applications
    • Strong teambuilding skills with demonstrated problem solving abilities
    • Able to resolve client issues efficiently, effectively, and expeditiously in an independent manner
    • Self-directed, driven, and enthusiastic
    • Ability to multi-task and perform in a fast-paced environment.

      Preferred: Experience with one or more of the following (not required)

    • Troubleshooting methodologies
    • HTML
    • Email theory
    • Networking
    • Data Analysis
    • DNS
    • Browser configuration
    • Flash
    • Java
    • Mac, Windows, iOS
    • Remote app support
Entry Level
23d ago
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Client Service Rep I

Kyyba, Inc.
Service Representative Job, Remote or Burlington, VT
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Overall Expectations:
Our Dealer Support Team makes things more than right for our clients. On our team, technical aptitude is important, but so is a great attitude, a collaborative spirit, and a curious mind.
Support Analysts provide strategic site configuration and technical support for the Dealer.com client base. This support includes resolving issues, answering questions, providing training, and working to drive value for our clients. Support Analysts spend most of their time working with clients and collaborating with their teams to troubleshoot problems and develop scalable solutions.
Core Competencies for this role include:
· Unrelenting client focus
· Action oriented
· Resilience
· Confidence
· Situational adaptability
· Resourcefulness
· Interpersonal savvy
Responsibilities:
· Provide exceptional service to both internal stakeholders and external clients
· Manage the expectations of demanding clients to deliver high quality results in a timely fashion.
· Work directly with clients and 3rd party providers to understand, analyze, and troubleshoot technical problems while providing scalable solutions.
· Perform root cause analysis.
· Triage and resolve issues, working with both internal and external groups.
· Take responsibility and ownership for client requests and execution of best practice recommendations
· Document processes and resolutions.
· Develop extensive knowledge of DDC products and services.
· Learn and utilize DDC support tools, processes and procedures.
· Assist with additional special projects as assigned.
· Follow and adhere to all Support policies, including call and case-handling practices.
· Provide feedback on current practices to Support leadership.
· Demonstrate flexibility to work any of the Support shifts including but not limited to a rotating Saturday shift
· Other duties as assigned
Reporting Relationships and Contacts:
Support Analyst will report directly to a Manager and is expected to effectively work both independently and in a team environment. This position interacts directly with Dealer.com clients and partners as well as internally with team members, managers and leaders within the Dealer Support organization. In addition, this position collaborates
with other partner teams such as, Performance Management, Implementation and Advanced Support teams. This position does not supervise any other positions.
Working Conditions:
The DDC Support Team works in an open environment to encourage the best possible service by allowing open communication and collaboration from co-workers. This position requires some phone work and constant computer usage. Hours worked may vary due to the shift schedule of the department. The ability to work on-call after hours and/or weekend daytime shifts is required.

Job Requirements:
Will the candidate(s) work 100% remote or 100% onsite or temporarily remote ONLY during the pandemic? 100% remote
If this resource is required to be onsite at any point during the contract, do you acknowledge that this resource must be vaccinated? No.
Do candidates need to be local to interview? No, they can be remote.
Are masks required in your work location? N/A
What are your top 3-5 MUST HAVEs OR REQUIRED skillset? Technical Knowledge (PCs) Adaptability Teamwork Communication Initiative
Is this position a driving role? No.
Will the resource be acting in a supervisory role? No.
Is this a safety sensitive position (ex, warehouse and other positions that require driving)? N No.
Worksite Zip Code? N/A
What is the shift going to be? 9-6 EST.
Is this contract to perm? Contract
Potential for Extension? Yes
Will this 40 hours work week? And Will there be OT required? 40 hours, no OT requirement.
Interview process –
When will you start interviewing? ASAP!
When is the anticipated start date? 11/29/21
When is the end date of the project? N/A
Knowledge and Skills Requirements:
What We Look For:
Bachelor’s degree preferred
2-3 years of technical support experience a plus
Demonstrated ability to provide world class service and entice our clients to become “raving fans” of Dealer.com
Working knowledge of HTML, CSS, Bootstrap and broad website concepts
Strong analytical skills and data-driven thinking
Excellent written and verbal communication skills
Strong troubleshooting software systems and applications
Strong teambuilding skills with demonstrated problem solving abilities
Able to resolve client issues efficiently, effectively, and expeditiously in an independent manner
Self-directed, driven, and enthusiastic
Ability to multi-task and perform in a fast-paced environment.
Preferred: Experience with one or more of the following (not required)
Troubleshooting methodologies
HTML
Email theory
Networking
Data Analysis
DNS
Browser configuration
Flash
Java
Mac, Windows, iOS
Remote app support
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client

SELECT AWARDS
  • An INC 5000 company for 10 years
  • Corp! Michigan Economic Bright Spots
  • Crain’s Detroit Business Top Staffing Service Companies in Detroit
  • TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
  • Best of MichBusiness winner in HR Wizards & Partnerships
  • Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
  • 101 Best & Brightest Companies to Work for in Michigan


Full Time
Entry Level
22d ago
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Client Service Rep I

Expedite Technology Solutions
Service Representative Job, Remote or Burlington, VT
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Job Title: Client Service Rep 1081133
Entry Level
22d ago
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4.4

Emergency Service Representative

Sutherland
Service Representative Job, Remote or Chesapeake, VA
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EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics.
Full Time
Junior Level
Offers Benefits
High School Diploma Preferred
22d ago
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4.5

Herndon Member Service Representative III

Apple Federal Credit Union
Member Service Representative Job in Herndon, VA
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The staff member will use established Apple Federal Credit Union sales techniques to assist in achieving individual and related sales goals. This is to support a timely and accurate Loan Officer review for final decision and ensuring Apple Federal Credit Union security interest in protected. In compliance with Apple Federal Credit Union policy and procedure, accurately completes all required paperwork and data input for new deposit account openings, initiation of other credit union services, and application for membership.
Entry Level
9d ago
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Member Service Representative

Trident Marketing
Member Service Representative Job, Remote or Southern Pines, NC
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Purpose The Full Time Member Service Representative is a remote position for the right candidate.
Full Time
Junior Level
Offers Benefits
High School Diploma Preferred
33d ago
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Member Service Representative

Contemporary Staffing Solutions
Member Service Representative Job, Remote or Philadelphia, PA
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CSS is partnering with one of the nation's leading Healthcare Servicer to identify Call Center professionals whom specialize in Health Insurance support! As a Patient and Provider Support Rep , you will primarily be responsible for assisting members or providers with health plan solutions.

This 100% REMOTE opportunity is temporary to hire as our partner is ideally looking for potential team members interested in finding their next long-term CAREER! The starting hourly rate offered is $17-$19/hour.

Pay: $17-$19/hr

Hours: shifts vary, must be flexible

Location: 100% Remote

Responsibilities of the Patient Provider Call Center Rep Includes:

  • Heavy inbound and outbound phone handling - must be available 80%+ of the day to provide member support as needed
  • Spending the necessary time building relationships with members and really get an understanding of their needs - not a call center role where you are rushing members to get off the phone
  • Supporting members to navigate the complex health care system through phone and messages.
  • Informing members' decisions by helping them understand benefits and care plans.
  • Helping members find doctors, and making smarter decisions when it comes to healthcare.
  • Assisting members to connect with the right clinical resource when appropriate.
  • Assisting members with improved financial outcomes by optimizing benefit packages and third party vendors appropriately.
  • Helping clients have an improved quality of life by understanding and optimizing their preventative services.

Requirements of the Patient Provider Call Center Rep Include:

  • 2+ years of experience in service-based environment supporting healthcare members or providers with claims, insurance, medical, healthcare, benefits, or relevant health plan items - REQUIRED
  • Someone who is empathetic, patient, and understanding is extremely important
  • Knowledge of Medical Benefits packages and terminology
  • Ability to follow HIPAA Regulations and proven integrity/confidentiality is A MUST!
  • A quiet environment to effectively work remotely and handle highly sensitive conversations.
  • Excellent written and oral communication skill
  • High Speed Internet
Company DescriptionContemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!
Junior Level
Offers Benefits
14d ago
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4.4

Member Service Representative

Lafayette Federal Credit Union
Member Service Representative Job in McLean, VA
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As a Member Service Representative you will be empowered to do what s right for the member because you have a passion for helping others succeed. As a Member Service Representative you will be working closely with your branch manager to find appropriate solutions to member needs including opening accounts and offering new products to achieve your goals. The Member Service Representative will: Member Service Representative perform many duties to include processing account transaction requests, working to resolve member inquir
Mid Level
Doctorate Required
New
7d ago
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Member Service Rep - REMOTE POSITION -Bilingual (Spanish) a plus

S3 Shared Service Solutions, LLC
Member Service Representative Job, Remote or Greenwood Village, CO
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Member Service Representative - Bilingual (Spanish) a plus!
Junior Level
32d ago
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4.2

Account Service Representative - Remote

Homelink Corporation
Account Services Representative Job, Remote or Hoffman Estates, IL
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Our Account Service Representative serves as a liaison between Homelink and our clients. The Account Service Representative is tasked with satisfying current account needs, expanding business in existing accounts, and facilitating revenue generating opportunities for Homelink.
Full Time
Mid Level
Offers Benefits
Bachelors Required
12d ago
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4.1

Member Service Representative Afternoon

Planet Fitness-CCMO
Member Service Representative Job in Falls Church, VA
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will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Junior Level
High School Diploma Required
60d+ ago
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3.3

Account Service Representative I - Outbound

Municipal Employees Credit Union of Baltimore, Inc.
Account Services Representative Job, Remote or Baltimore, MD
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MECU is currently searching for our newest team member to join our Call Center as an Account Services Representative I - Outbound.
Part Time
Junior Level
New
4d ago
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3.7

Bilingual Member Service Representative (HYBRID)

Aston Carter
Member Service Representative Job in Falls Church, VA
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Aston Carter is looking to hire a Bilingual Member Service Representative for a fast-growing, reputable bank in Falls Church, VA.
Junior Level
New
Easy Apply
4d ago
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4.2

Full Time Member Service Representative

ABNB Federal Credit Union
Member Service Representative Job in Yorkshire, VA
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Member Service Representatives assist members and prospective members with all area of their Credit Union needs. Supports other branch locations and the Member Service Center as needed.
Full Time
Junior Level
High School Diploma Preferred
14d ago
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4.0

Member Service Representative

AAA Western and Central New York
Member Service Representative Job, Remote or Liverpool, NY
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25% Communication - Provide engaging and friendly member service. 25% Customer Service - Understand AAA products and services to ensure quality member service.
Entry Level
Offers Benefits
New
3d ago
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4.4

Part-Time PAT Member Service Representative -Red Lion Road (Virtual Representative)

American Heritage Credit Union
Member Service Representative Job, Remote or Philadelphia, PA
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American Heritage Credit Union, a $4 billion Credit Union has immediate openings available in our Contact Center for Part-Time PAT Member Service Representatives!
Part Time
Entry Level
16d ago
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Member Service Representative

Jobtracks, Inc.
Member Service Representative Job in Washington, DC
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As a Member Service Representative you will be empowered to do what's right for the member because you have a passion for helping others succeed. As a Member Service Representative you will be working closely with your branch manager to find appropriate solutions to member needs including opening accounts and offering new products to achieve your goals. The Member Service Representative will:
Mid Level
High School Diploma Required
21d ago
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Member Service Representative II

Tefcu
Member Service Representative Job in Washington, DC
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The Member Services Representative II is responsible for providing a variety of member service and lending functions such as processing savings accounts, checking accounts, and loan transactions; making deposits, processing loan applications, etc.
Entry Level
43d ago
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Hospitality Account Service Representative

Virginia Linen Service Inc.
Account Services Representative Job in Alexandria, VA
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Virginia Linen Service, Inc. is a linen rental supply and commercial laundry company.
Junior Level
Offers Benefits
High School Diploma Preferred
26d ago
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Provider Support Representative: Remote Part-time (Customer Service Rep)

Vivio Health
Support Representative Job, Remote or San Leandro, CA
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Job DescriptionThe Provider Support Representative communicates with Doctors offices and other medical staff members and processes requests related to VIVIO plan members via inbound and outbound provider calls, faxes and emails.
Part Time
Junior Level
10d ago
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4.0

Member Service Field Office Representative

Building Service 32BJ Benefit Funds
Member Service Representative Job in Washington, DC
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Under the supervision of the MS Supervisor, works as a benefit representative for Member Service to assist participants with information for all the benefits offered by the Fund. Stationed in a Field Office.

Essential Duties and Responsibilities:Collecting and analyzing data/information/correspondence to resolve a problem in real-time, at high volume standards.Provide customer service to participants to resolve eligibility or Fund benefit issues.Educate participants about their Fund benefits through phone and walk-in interactions.Displayed expertise in all Funds (Health, Pension, Legal, Training Fund).Exhibit proficiency in all benefits (Empire-Health benefits including: Dental-Vision-RX-Eligibility-Mental Health-Pension-SRSP-Disability-COBRA-etc.).Handling of inquiries through vendors, Optical, Pharmacy, and Employee Assistance.Ability to handle escalated member issues on the telephone or face to face.Follow-up to completion (member notification whether verbal or in writing) complex issues, whatever the issue (i.e. pension, claim, etc.). Includes analyzing and interpreting related correspondence for Members.Proven proficiency in eligibility process, as well as all Benefit Systems, Pension & SRSP Processes, and Health.Representatives analyze and interpret customer phone, verbal, and/or written inquiries.Ongoing management of own inventory of work accumulated through Participant interactions/inquiries.Operating computers with multiple information screens to research and resolve customer inquiries online.Ability to effectively communicate with the Union, Employers, Building Representatives, and Shop Stewards as well as Fund agencies, in order to resolve and coordinate Member issues and processes.Identify problems with participant interaction and provide examples to management.Ability to effectively communicate to Participants, including proficient handling of difficult communications and irate people.Perform other functions and administrative duties as necessary or as assigned by Management.Facilitate and attend Member and Employer Benefit Training seminars, membership meetings, field site visits, and Brigades on a voluntary overtime basis.Qualifications: Spent at least one year as a bilingual Member Service Representative with a proven track record of outstanding performance as a Member Service Representative. The candidate must also not have any disciplinary actions in regards to work performance or attendance and punctuality. Also, to perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills:Detailed knowledge of benefits as displayed through Participant handling via utilizing Empire, all Member data and processing systems, CRM, and member contact documenting tracking tools.Ability to prioritize work and meet deadlines.A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications. Typing 40+ words per minute.Strong analytical, problem solving, and decision-making skills.Excellent organizational and prioritizing skills.Strong ability to multitask using oral, visual, and tactile senses simultaneously.Flexibility with work schedule. Interpersonal Skills:Strong oral and written interpersonal skills.Demonstrated customer service orientation.Ability to effectively operate in a fast-paced work environment.Excellent listening skills.Detail-oriented with excellent organization and communication skills.Experience working directly with customers.Outstanding work ethic and employment record (including attendance and punctuality).Education and /or Experience: High School diploma, College a plus, Call Center experience or Health Care Customer Service background is a plus.Bilingual Language Skills: Read, write and understand Spanish and English. Additional language abilities are a plus.Reasoning Ability: Above average.Certificates, Licenses, Registrations: None
Junior Level
Offers Benefits
High School Diploma Required
18d ago
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4.3

Customer Service Rep

Valvoline Instant Oil Change
Customer Service Representative Job in Ashburn, VA
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As a Customer Service Representative, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service.
Entry Level
Offers Benefits
New
4d ago
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4.8

Customer Service Rep - AutoZone

Autozone
Customer Service Representative Job in Ashburn, VA
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AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW!
Part Time
Junior Level
High School Diploma Preferred
19d ago
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Customer Service Representative

Geo. Schofield Co., Inc.
Customer Service Representative Job in Ashburn, VA
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Communication, sales and customer service skills are required but knowledge of stone products preferred but not required.
Full Time
Entry Level
Offers Benefits
New
2d ago
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Customer Service Representative/Claims Processing

NALC Health Benefit Plan
Customer Service Representative Job in Ashburn, VA
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The NALC Health Benefit Plan in Ashburn, Virginia is hiring (10) entry level Customer Service Representatives/Claims Processing Analysts. Qualifications 1+ years in customer service, preferably in the medical or insurance field High commitment to customer service with high levels of empathy and understanding
Junior Level
High School Diploma Required
New
7d ago
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Customer Service Rep

Regal Moving Services Inc.
Customer Service Representative Job in Sterling, VA
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1 - 2 years of customer service preferred
Junior Level
41d ago
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Average Salary For a Service Representative

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Service Representative is $32,006 per year or $15 per hour. The highest paying Service Representative jobs have a salary over $44,000 per year while the lowest paying Service Representative jobs pay $22,000 per year

Average Service Representative Salary
$32,000 yearly
$15 hourly
Updated July 4, 2022
$22,000
10 %
$32,000
Median
$44,000
90 %

5 Common Career Paths For a Service Representative

Account Executive

An account executive is responsible for supporting existing clients, closing client deals, and developing sales strategies to increase the company's sales and satisfaction. An account executive must be competitive enough to keep up with the constant changes in the sales industry, including the high demands of digital marketing, a different approach to product advertising, effective negotiation, and presentation skills. An account executive also requires excellent communication skills for the successful acquisition of client accounts and immediately resolve possible complaints as they arise.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Driver

Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.

Coordinator

Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.

Illustrated Career Paths For a Service Representative

Service Representative Jobs FAQs

Can a service representative make 100k?

No, you cannot make $100,000 per year as a service representative. It is highly unlikely to earn over $100k because the average annual salary for a service representative is $32,006. Even service representatives in higher-paid positions do not typically earn more than $44,000 per year.

How do I get a job as a customer service representative?

To get a job as a customer service representative, apply for customer service jobs with a resume and cover letter that describe your accomplishments working with customers in the past. Working as a customer service representative involves talking face-to-face with customers, solving problems, and helping others, so these are the most important elements to focus on during the application process.

What is an employee service representative?

An employee service representative is a company representative who responds to employee questions and concerns about workplace policies and benefits. This role is similar to a customer service representative role, except the customers are fellow employees, and the product is the company.

What is the job of a customer service representative?

The job of a customer service representative is to help customers resolve problems with the product or service that the company they work for provides. Customer service representatives ensure customer satisfaction.

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