Service Representative remote jobs

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Remote Bilingual Benefits Specialist Why Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

Who We Are Minder is a growing, national Telehealth company focused on neuropsychology, which is the practice of diagnosis and treatment of cognitive disorders related to brain conditions like Alzheimer's, stroke, autism, etc. Our team is passionate about helping patients get an expert diagnosis faster and less expensive than anywhere else. Many patients around the country today wait over a year to be seen, but with our innovative approach, we can help patients within weeks! We are looking to hire a full-time Sales & Customer Service Rep to join our growing team! The role would primarily include outbound sales calls but would also include inbound calls and completing general customer service duties. Applicants MUST have at least 3 years of outbound sales experience, with additional customer service experience preferred, ideally in a healthcare setting. Candidates must have a strong people/customer facing skills and aptitude. Given that this job is 100% remote, employees work from a company-provided computer that includes software for tracking employee productivity and computer usage statistics. Responsibilities Sales Calls: The primary duty in this role will be making outbound calls (some inbound as well) to potential patients who have expressed interest in our services to help them determine what type of evaluation is appropriate for them and discussing all matters related to insurance and financial responsibility. Patient Interaction and Support: Addressing patient inquiries and concerns through various communication channels, ensuring timely and accurate responses to enhance patient satisfaction. Scheduling and Coordination: Managing patient appointment scheduling, coordinating with clinical staff to optimize appointment availability and ensure a seamless patient experience. Collaboration with Other Departments: Working closely with clinical, administrative, and technical teams to address patient needs and improve overall service delivery. Requirements - Ability to be available to answer the phone and in front of your computer, free of distraction and noise, from 9:00am-6:00pm PST (12pm-9pm EST), Monday-Friday. - 2+ years in outbound sales (cold-calling) - 2+ years healthcare customer service experience - Strong computer/technology and organization skills - Strong People and Communication skills - Highly self-motivated and enjoys spending all day talking to prospects on the phone - Highly flexible- we are a growing company and your responsibilities will grow Compensation, Growth and Benefits · Base salary of $50,000-$52,000 base plus $6000 bonus potential. · Medical, Dental, Vision, and 401k Match Job Type: Full-time Pay: $50,000.00 - $58,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work from home Experience: healthcare customer service: 2 years (Required) outbound sales (cold calling): 2 years (Required) Language: English Fluently (Required) Work Location: Remote To be considered for this role, all applicants must complete the required questionnaire below. Only candidates with 3+ years of cold-calling sales experience should apply. 🔗 Required Survey: ********************** Candidates who complete the survey will be reviewed for the next step of our hiring process (Zoom interview). Thank you for your interest in joining Minder Memory Center!

Please read before applying: Must be available to work all weekends (specific shift details below) 100% on-site in San Antonio during training (3-6 weeks), then fully remote Great opportunity to gain experience in the medical field - no healthcare background required! Summary Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to both providers and patients. Responsibilities Manage a high volume of inbound and outbound calls to schedule and confirm medical evaluation appointments. Verify and update patient and provider information accurately within internal systems. Communicate clearly and professionally with patients, providers, and internal departments to ensure scheduling accuracy and timely service delivery. Review and confirm documentation related to appointment scheduling and follow-up procedures. Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and escalating concerns as needed. Meet or exceed daily and weekly performance metrics related to call volume, scheduling accuracy, and service quality. Maintain confidentiality of sensitive information in accordance with company policies and HIPAA regulations. Perform other related duties and special projects as assigned. Requirements MUST be available to work one of the following shifts: Thursday-Sunday (7AM-6PM) OR Friday-Monday (7AM-6PM) 2+ years of experience in a call center environment handling high-volume inbound or outbound calls, preferably in healthcare or scheduling. Strong communication and customer service skills with the ability to manage calls efficiently and professionally.

Direct Meds is a fast-growing healthcare technology company providing patients with better access to medications and telehealth services. We're looking for a Customer Service Representative (CSR) to join our fully remote team and be the front line of support for our customers. We adding 400+ new patients a day and really want to keep up our support services to meet the demands of our great customers who might be having some issue with their weight loss journey. What You'll Do Our typical patient is a 55 year old woman who will love to have someone help with questions regarding their patient intake or medication shipments. Respond to customer inquiries via phone, text / SMS, chat, and email in a professional, empathetic, and timely manner. Assist patients with account setup, prescription orders, and troubleshooting. Accurately document interactions and escalate issues when needed. Collaborate with internal teams to ensure customer satisfaction and efficient resolution of issues. Deliver excellent service that reflects Direct Meds' commitment to patient care. What We're Looking For 1+ year of customer service experience (healthcare or pharmacy background a plus). Strong communication skills (verbal and written) and professional phone etiquette. Comfort with technology and ability to navigate multiple systems at once. Problem-solving mindset and ability to stay calm under pressure. Reliable internet connection and a quiet remote workspace. Recognizing patterns with problems. Motivated by achieving performance goals and willing to ask for positive reviews! Why Join Direct Meds? Competitive pay ($17-$24/hr depending on experience). 100% remote position - work from anywhere in the U.S. Opportunity to be part of a mission-driven company improving patient healthcare access. Supportive team culture with room to grow your career and a chance to really develop job skills in a very well organized rapidly growing business. If you're passionate about helping people and thrive in a fast-paced environment, we'd love to hear from you!

As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role. What You'll Get from This Opportunity: * Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more. * Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company. * Paid job training and access to a library of specialized professional development and training courses. * Shift differentials available. * Performance-based rewards. * Variety - every day is different. Essential Job Functions: * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls) * Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture. * Providing technical support for company's online products and services (PC, mobile, and tablets). * Collaborating with a wide range of the company Teammates to help solve client challenges. * Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office). * Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients. Required Qualifications: * Minimum 1 year client service experience. * High school diploma/GED. * Demonstrated success in problem resolution, multi-tasking and attention to detail. * Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients. * Strong interpersonal, verbal, and written communication skills. * Flexibility, empathy, and patience to work in a fast-paced, high-volume call center. * Ability to read and follow call center "scripts" when handling different scenarios. * Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change. Preferred Qualifications: * Previous experience working in a remote/ work from home environment. Mobile Requirements: * Hard wired high speed internet speed- Minimum of 50 MBPS download * Dedicated home office space * Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite Training: Training will take place in office for minimally the first 3 months. Schedule During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. * Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week * Saturday Squad Shifts- working every Saturday and 2 days off during the week * Additional compensation offered for Weekend Warrior and Saturday Squad * All other shifts will require working at least every other Saturday or Sunday

Crafting Brighter Futures for Families At the forefront of specialized financial services, Serur Organization helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Serur Organization, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Serur Organization? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Serur Organization, we're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

Job Title: Provider Enrollment Representative (Remote) Responsible for reviewing and processing Medicare Part A and/or B provider enrollment applications to ensure compliance with federal regulations. This role involves verifying documentation, updating internal systems, and responding to provider inquiries. Key Responsibilities: Review provider applications and verify supporting documents Ensure compliance with federal and state regulations Communicate with providers to obtain necessary information Update and maintain provider records in internal systems Participate in required meetings and training sessions Requirements: High school diploma or GED At least 1 year of experience in customer service or administrative support Proficiency in Microsoft Office and working in a Windows environment Strong attention to detail, communication, and problem-solving skills Additional Information: Paid virtual training provided (10-12 weeks) Remote work; must have reliable internet and a professional home workspace Background check and federal clearance required Overtime may be required post-training

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Benefits Representative 100% Virtual 65,000-80,000 40 Hours per Week Actively hiring Crafting Brighter Futures for Families At the forefront of specialized financial services, we help families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Us? Remote Work: Enjoy the flexibility of a full-time remote role. Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: We're relaxed, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: A hiring manager will review your application & resume and get back to you within 24 hours. 2. Schedule Company Overview: Select applicants will be contacted to schedule a position overview, detailing everything you need to know about the job details and your responsibilities. This 20-30 minute session is typically* done virtually for your convenience. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. Following the overview you'll be prompted to complete a brief assessment to gauge your understanding and compatibility with the position.

Job Title: Remote Phone Support Representative Monthly Pay: $2,800 - $4,200 We're looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you'll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You'll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you. Job Responsibilities: Answer incoming calls from customers in a professional, helpful manner. Listen to customer concerns and provide clear, accurate answers. Guide callers through simple troubleshooting or next steps when needed. Record key details and conversation notes accurately in our systems. Follow company scripts and procedures to ensure smooth call handling. Maintain a calm and positive tone, even when addressing basic concerns. Stay connected with your remote team through chats and scheduled check-ins. Qualifications: Strong listening skills and clear verbal communication are essential. Comfortable working in a customer-focused, phone-based role. Ability to navigate computer tools and digital call systems during conversations. Dependable internet connection and a distraction-free home workspace. Positive, solution-focused attitude and willingness to learn. No prior call center experience required-comprehensive paid training provided. Previous experience in customer service, hospitality, or retail is helpful but not necessary. Perks & Benefits: 100% remote-work from home from anywhere in the U.S. Competitive monthly pay: $2,800 - $4,200. Paid training provided from day one. Flexible schedule options including weekends and evenings. Supportive, team-focused work culture. Advancement opportunities in customer service or supervisory roles.

Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine. Pay:$22/ hour Beautiful office with an onsite Chef who cooks the team breakfast & lunch, onsite gym, family & friend discounts, & overall AMAZING company culture! Key Responsibilities Foster meaningful and professional interactions with clients by delivering tailored, efficient, and engaging service experiences Process and manage incoming orders, including immediate, pre-booked, and bulk requests, along with handling updates, changes, and returns Serve as a primary point of contact for client inquiries via phone and email, providing updates on product availability, shipping timelines, and return processes Collaborate closely with field representatives to ensure seamless service delivery to accounts Respond promptly to all communications and proactively identify client needs to offer timely solutions Share product knowledge and follow up on client requests to ensure satisfaction and retention Assist with onboarding new accounts, including gathering necessary information and supporting the approval process Conduct proactive outreach to existing clients to support their ongoing needs, such as replenishment orders or general inquiries Generate and review regular reports to monitor account activity and performance Maintain and update client records, shipping instructions, and internal notes to ensure accuracy and consistency Support additional projects and tasks as needed to contribute to team success Skills & Qualifications Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting High attention to detail and a proactive, solution-oriented mindset Excellent communication skills, both written and verbal Collaborative team player with a positive, can-do attitude Bachelor's degree required Minimum of 2 years of experience in a client service or support role Familiarity with order management systems (experience with Full Circle and RepSpark is a plus) Proficient in Microsoft Outlook, Word, and Excel All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Work From Anywhere Part-Time or Full-Time Insurance • Investments • Mortgage Looking for supplemental income or a career change? We train and license you to work in 3 of the most stable, high-paying industries no experience required. What's Included: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Self-motivated & trustworthy

Work Mode: Remote (must live within 150 miles of 53044 - Sheboygan, WI) $500 Sign on Bonus! Opportunity Apply today to join our Jan 12, 2026 training class! As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Functional Skills Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. Gain knowledge of all Kohler and Sterling products and the associated warranties associated. Read and understand technical publications, diagrams, and specification documents. Excellent interpersonal and communication skills. Track orders, provide availability, and other shipping information. Up sell Kohler and Sterling products and accessories as appropriate. Assist with implementing procedures to maximize up-time and phone coverage. Track trends in product variations and report to engineering and quality as appropriate. Participate in department initiatives as needed. Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. Have a separate confidential and distraction free workspace with no background noises Freedom from other responsibilities - you must be focused on delivering a world class service experience. Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. Part-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-Remote #LI-KS1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.

Description Customer Support Expert What We're Looking For: Are you ready to take on an exciting role as a Customer Support Expert at Meltwater? We're looking for enthusiastic, people-oriented individuals to join our dynamic team and deliver outstanding customer experiences. In this role, you will help our clients navigate Meltwater's Media Intelligence Platform, ensuring their experience is smooth, informative, and valuable. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocates for inclusive leadership. Engage with experienced Customer Support Experts and accomplished leaders who stand ready to support you at every turn. Be a part of our vibrant community, where your unique contributions are celebrated, and you're empowered to unleash your full potential. What You'll Do: Provide excellent product support to our clients via email and live chat to enhance the client experience Influence product development through valuable feedback to our Product and Engineering teams Be able to remain organized and be able to prioritize in a high-volume environment Take ownership of support tickets from start to completion while providing value-added information Be an expert on Meltwater products and features as they are launched and engage with our Support Experts globally Contribute to our internal product training sessions and engage with our global Support team Support a variety of technical projects focused on maintaining Meltwater applications and enhancing Client Support workflows, tools, and efficiencies Drive and implement new initiatives to enhance support across the client lifecycle, including designing solutions, engaging stakeholders, documenting standards for best practices, providing feedback, and designing newsfeeds for client engagement. What You'll Bring: A Bachelor's degree in any discipline, or up to one year of relevant work experience in customer service, hospitality, teaching, or similar people-focused roles. Strong communication skills with the ability to connect with clients and colleagues in a clear, friendly, and professional manner. A collaborative, proactive, and solution-oriented mindset, eager to contribute to team success. Enthusiasm for learning, a growth mindset, and a drive to develop your career in a support-focused environment. Ability to manage multiple priorities, stay organized, and work effectively in a fast-paced setting. Familiarity with ticketing or live chat systems is a plus, but not required. Willingness to work on a hybrid schedule with 2 days in the office. The position may include occasional shifts outside standard office hours to ensure timely client support. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off for enhanced work-life balance Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape Town Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Job Duck is hiring a virtual V104 - Intake Specialist | Retainer & Client Engagement Specialist Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. Job Description: Summary We are seeking an Intake Specialist to support a Family Law firm by managing warm leads and converting them into retained clients or paid consultations. The ideal candidate is persuasive, emotionally intelligent, and skilled at building trust through clear, empathetic communication. This role is perfect for someone with strong sales acumen and experience working with CRM systems like HubSpot. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to • Handle warm leads and convert them into retainers or paid consultations. • Qualify and nurture leads through consistent follow-up. • Explain the firm's services and guide potential clients through the intake process. • Send and manage retainer agreements. • Advise hesitant leads to book a paid consultation when appropriate. • Maintain accurate records and updates within the CRM (HubSpot). • Ensure a professional, empathetic, and supportive experience for every potential client. Key Skills • Excellent spoken and written English. • Familiarity with CRM platforms such as HubSpot, Pipedrive, or Salesforce. • Persuasive and confident communication style with strong closing skills. • Empathetic, patient, and emotionally intelligent when dealing with sensitive family law clients. • Highly organized, proactive, and attentive to detail. • Coachable, eager to learn, and comfortable handling client calls via Zoom. • Strong listening and conversational skills to build trust and understanding. Requirements • 1 - 2 years of experience in sales, customer service, or client intake roles, preferably in a legal or professional services environment. •Strong proficiency in CRM systems, specifically HubSpot, with familiarity in similar platforms. •Excellent English communication skills. •Comfortable conducting client calls via Zoom or similar video conferencing tools. •Ability to handle sensitive client situations with empathy and professionalism. •Highly organized, detail-oriented, and able to manage multiple leads simultaneously. •Persuasive and confident with demonstrated closing skills. •Eager to learn, coachable, and adaptable to process improvements. Softwares •HubSpot Schedule Monday to Friday Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways. Here is more of what you'll get to do: Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada. Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them. Plan, schedule and execute client performance discussions within established time frames. You'll thrive in this role if you have: The ideal candidate will have a bachelor's degree and/or equivalent client management experience. 2 - 5 years' equivalent experience. Fast learner who thrives on multi-tasking. Skilled at managing time/priorities based on company goals and objectives. Knowledge of SEO, social media, and website analytics. Must be a great communicator to contribute to and ensure high integrity and a high productivity culture. Experience with Salesforce.com or CRM software preferred. Technology/Automotive experience preferred. Call center success in a client-facing position is a plus. Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply! This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. Who are we? LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

at Net Driven Client Relationship Specialist The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways. Here is more of what you'll get to do: Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada. Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them. Plan, schedule and execute client performance discussions within established time frames. You'll thrive in this role if you have: The ideal candidate will have a bachelor's degree and/or equivalent client management experience. 2 - 5 years' equivalent experience. Fast learner who thrives on multi-tasking. Skilled at managing time/priorities based on company goals and objectives. Knowledge of SEO, social media, and website analytics. Must be a great communicator to contribute to and ensure high integrity and a high productivity culture. Experience with Salesforce.com or CRM software preferred. Technology/Automotive experience preferred. Call center success in a client-facing position is a plus. Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply! This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. Who are we? LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.