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Service representative salary
Average service representative salary
$16.2
Understanding Service Representative Salaries
The average salary for a service representative in the United States stands at approximately $33,692 per year, translating to about $16 per hour. Salaries can vary widely based on several factors, including geographic location, industry, and the representative's level of experience.
Salary by Experience Level
Entry-level positions typically start at a lower wage, while experienced representatives can earn significantly more. For instance, those with several years of experience often see salaries rise to $40,000 or higher.
Top-Paying States and Cities
Service representatives working in states like California, New York, and Texas tend to earn higher salaries due to the cost of living and demand for skilled workers. Major cities such as San Francisco and New York also rank among the highest-paying locations.
To maximize your earning potential, consider exploring job opportunities in industries known for higher compensation, such as technology or finance. Zippia provides comprehensive tools to help you navigate these options and find the right fit for your career.
Let Zippia find your next service representative job
Let Zippia find your next service representative job
Where can a Service Representative earn more?
Service representative salaries by experience level
Average service representative salary by state
The average service representative salary in New York, Massachusetts, and New Jersey are the highest in the U.S. The lowest average service representative salary states are Georgia, Oklahoma, and Alabama.
- State view
- County view
Highest paying states for service representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minnesota | $36,784 | $17.68 |
| 2 | Pennsylvania | $38,495 | $18.51 |
| 3 | New York | $42,507 | $20.44 |
| 4 | New Hampshire | $36,592 | $17.59 |
| 5 | New Jersey | $41,889 | $20.14 |
| 6 | Wisconsin | $36,196 | $17.40 |
| 7 | Massachusetts | $42,010 | $20.20 |
| 8 | Rhode Island | $39,443 | $18.96 |
| 9 | Iowa | $32,882 | $15.81 |
| 10 | North Dakota | $32,872 | $15.80 |
| 11 | Delaware | $39,748 | $19.11 |
| 12 | Arizona | $33,263 | $15.99 |
| 13 | Connecticut | $39,484 | $18.98 |
| 14 | Illinois | $35,180 | $16.91 |
| 15 | Ohio | $33,512 | $16.11 |
| 16 | Montana | $32,930 | $15.83 |
| 17 | Maine | $32,472 | $15.61 |
| 18 | South Dakota | $32,124 | $15.44 |
| 19 | Michigan | $33,162 | $15.94 |
| 20 | Washington | $36,932 | $17.76 |
| 21 | Maryland | $38,808 | $18.66 |
| 22 | Wyoming | $31,056 | $14.93 |
| 23 | District of Columbia | $41,638 | $20.02 |
| 24 | Nebraska | $32,263 | $15.51 |
| 25 | Hawaii | $37,852 | $18.20 |
| 26 | Indiana | $31,500 | $15.14 |
| 27 | Oregon | $35,423 | $17.03 |
| 28 | Nevada | $32,358 | $15.56 |
| 29 | California | $37,021 | $17.80 |
| 30 | West Virginia | $28,902 | $13.90 |
| 31 | Idaho | $31,530 | $15.16 |
| 32 | Texas | $30,678 | $14.75 |
| 33 | Missouri | $31,476 | $15.13 |
| 34 | Virginia | $33,783 | $16.24 |
| 35 | Tennessee | $28,976 | $13.93 |
| 36 | Vermont | $33,577 | $16.14 |
| 37 | North Carolina | $30,944 | $14.88 |
| 38 | Colorado | $32,710 | $15.73 |
| 39 | Kansas | $30,407 | $14.62 |
| 40 | Kentucky | $28,341 | $13.63 |
| 41 | Utah | $31,292 | $15.04 |
| 42 | Alaska | $33,133 | $15.93 |
| 43 | New Mexico | $28,567 | $13.73 |
| 44 | South Carolina | $28,036 | $13.48 |
| 45 | Florida | $28,006 | $13.46 |
| 46 | Oklahoma | $27,169 | $13.06 |
| 47 | Mississippi | $22,828 | $10.97 |
| 48 | Louisiana | $26,649 | $12.81 |
| 49 | Georgia | $27,838 | $13.38 |
| 50 | Alabama | $26,672 | $12.82 |
| 51 | Arkansas | $25,705 | $12.36 |
Highest paying cities for service representatives
The highest-paying cities for service representatives are New York, NY, Boston, MA, and Baltimore, MD.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $42,751 | $20.55 |
| 2 | Boston, MA | $41,933 | $20.16 |
| 3 | Baltimore, MD | $39,128 | $18.81 |
| 4 | Philadelphia, PA | $39,031 | $18.76 |
| 5 | Urban Honolulu, HI | $37,909 | $18.23 |
| 6 | San Francisco, CA | $37,792 | $18.17 |
| 7 | Des Moines, WA | $37,019 | $17.80 |
| 8 | Saint Paul, MN | $36,798 | $17.69 |
| 9 | Milwaukee, WI | $36,230 | $17.42 |
| 10 | Portland, OR | $35,331 | $16.99 |
| 11 | Chicago, IL | $35,307 | $16.97 |
| 12 | Richmond, VA | $33,571 | $16.14 |
| 13 | Detroit, MI | $33,317 | $16.02 |
| 14 | Phoenix, AZ | $33,303 | $16.01 |
| 15 | Columbus, OH | $33,124 | $15.93 |
| 16 | Reno, NV | $32,915 | $15.82 |
| 17 | Denver, CO | $32,724 | $15.73 |
| 18 | Des Moines, IA | $32,719 | $15.73 |
| 19 | Portland, ME | $32,674 | $15.71 |
| 20 | Omaha, NE | $32,399 | $15.58 |
Service Representatives are the most in-demand in these five cities:
Service representative salary details
A service representative's salary ranges from $24,000 a year at the 10th percentile to $45,000 at the 90th percentile.
What is a service representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $45,000 | $3,750 | $22 |
| 75th Percentile | $39,000 | $3,250 | $19 |
| Average | $33,692 | $2,808 | $16 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $24,000 | $2,000 | $12 |
Highest paying service representative jobs
The highest paying types of service representatives are technical service representative, client representative, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
| International Customer Service Representative | $31,752 | $2,646 | $15.27 | 185,293 |
| Enrollment Representative | $31,463 | $2,622 | $15.13 | 185,567 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
Top companies hiring service representatives now:
Which companies pay service representatives the most?
Service representative salaries at Northern Trust and Boehringer Ingelheim are the highest-paying according to our most recent salary estimates. In addition, the average service representative salary at companies like Guidehouse and Cisco are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Northern Trust | $72,307 | $34.76 |
| 2 | Boehringer Ingelheim | $71,711 | $34.48 |
| 3 | Guidehouse | $66,731 | $32.08 |
| 4 | Cisco | $66,572 | $32.01 |
| 5 | Huron Consulting Group | $59,948 | $28.82 |
| 6 | HP | $57,796 | $27.79 |
| 7 | Infosys Public Service | $51,644 | $24.83 |
| 8 | Univest Financial Corporation | $51,223 | $24.63 |
| 9 | Baker Hughes | $51,176 | $24.60 |
| 10 | Stantec | $51,133 | $24.58 |
| 11 | BNY Mellon | $50,925 | $24.48 |
| 12 | QuintilesIMS | $50,810 | $24.43 |
| 13 | Citi | $49,736 | $23.91 |
| 14 | New York University | $49,692 | $23.89 |
| 15 | Oracle | $48,375 | $23.26 |
| 16 | Advent Software | $48,212 | $23.18 |
| 17 | Boston Medical Center | $47,949 | $23.05 |
| 18 | Williams International | $47,378 | $22.78 |
| 19 | University of California-Berkeley | $47,311 | $22.75 |
| 20 | First Republic Bank | $47,157 | $22.67 |
Wage gap by gender, race and education
Service Representative salary by industry
The average service representative salary varies across industries:
- The average service representative salary in the government industry is $38,566, the highest of any industry.
- The average service representative salary in the finance industry is $37,871.
- Service representatives in the retail industry earn an average salary of $32,615, the lowest of any industry.
Highest paying industries for service representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Government | $38,566 | $18.54 |
| 2 | Finance | $37,871 | $18.21 |
| 3 | Health Care | $33,598 | $16.15 |
| 4 | Manufacturing | $33,300 | $16.01 |
| 5 | Professional | $33,021 | $15.88 |
| 6 | Retail | $32,615 | $15.68 |
High paying service representative jobs
Service representative salary trends
The average service representative salary has risen by $4,908 over the last ten years. In 2014, the average service representative earned $28,784 annually, but today, they earn $33,692 a year. That works out to a 11% change in pay for service representatives over the last decade.
Compare service representative salaries for cities or states with the national average over time.
Average service representative salary over time
Compare service representative salaries for individual cities or states with the national average.
Service representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $33,700 | $16.20 | +3.1% |
| 2025 | $32,600 | $15.69 | +2.8% |
| 2024 | $31,700 | $15.26 | +2.5% |
| 2023 | $30,900 | $14.87 | +1.8% |
| 2022 | $30,400 | $14.60 | +1.8% |
Recently added service representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Homestreet Bank | Client Services Representative), Homestreet Insurance Agency | Spokane Valley, WA | 06/30/2025 | $44,244 |
| Nationalindemnity | Client Services Representative | Pittston, PA | 06/30/2025 | $39,653 |
| Sutterhealth | Laboratory Services Representative | Modesto, CA | 06/30/2025 | $48,022 |
| Ken Garff Automotive | Automotive Service BDC Representative | Oxnard, CA | 06/30/2025 | $43,827 |
| Mdlz | Fiscal Services Representative | Wilkes-Barre, PA | 06/30/2025 | $55,900 |
| Vizient | Associate Service Representative | Chicago, IL | 06/30/2025 | $51,900 |
| Citizens Business Bank | Service Representative II | Fresno, CA | 06/29/2025 | $41,740 |
| CSC Holdings LLC | Client Service Representative | Sacramento, CA | 06/29/2025 | $34,776 |
| Five Star Credit Union | Card Services Representative | Dothan, AL | 06/29/2025 | $39,841 |
| Mediate Management Co | Client Services Representative | Boston, MA | 06/29/2025 | $52,175 |
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