Service Representative Work From Home jobs

Bilingual Customer Service Representative - Spanish English - Remote in New York Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working remotely in New York State, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience High speed internet connection (>25mbps). A hardwired connection to your home router is recommended. What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $19.92 plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-NY-MaltaJob _Customer Care Representative

Experienced Bilingual (Spanish) Claims Service Specialist - Tucson, AZ Salary: $23.45-$26.05 per hour/$47,251-$52,490 annually Increase your earning potential! $1,000 completion bonus after successfully completing training and orientation (around 6 months) 10% evening differential for applicable shifts 20% weekend differential for applicable shifts Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week Have an active Adjusters insurance license? You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details! Claim your career growth as an Experienced Claims Service Specialist at GEICO's Tucson office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! As an Experienced Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let's talk! Avanza profesionalmente con una compañía que valora la diversidad y la inclusión. ¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy! Qualifications & Skills: 12+ months of claims liability- making coverage and liability decisions experience required Ability to effectively communicate, verbally and in writing in BOTH Spanish & English Ability to work and grow in a fast-paced, high-volume call center environment Willingness to learn new skills and ability to adjust to changes quickly Open to feedback to support your performance and development Solid computer and multi-tasking skills Minimum of high school diploma or equivalent Education/Certifications: An associate's degree or higher (preferred) Active Adjusters insurance license (preferred) At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

MDS Communications is looking to hire full time Remote Outbound Call Center Agents. Do you want the gratificationof raising funds for well-respected nonprofit and charity organizations? Would you like to join the nation's largest and most respected fundraising company? If so, please read on! MDS Communications has been in business for 32 years and works for well known and admired organizations, including Feeding America, The American Red Cross, Habitat for Humanity, Operation Smile, Special Olympics, and the Republican Party. Responsibilities of Remote Outbound Call Center Agents Communicate with donors and prospective donors in a positive, engaging, and enthusiastic manner that strengthens the connection between nonprofit and donor. Communicate with donors across the United States sharing important updates from our clients on the work they are doing Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Requirements of the Remote Outbound Call Center Agents 1 year or more of successful outbound telemarketing - preference given to telephone fundraising experience. Dedicated wired internet connection A quiet place to work at home free from normal household interruptions Basic computer skills and familiarity A commitment and enthusiasm to the charitable and non-profit causes we represent Benefits: Weekly paycheck $15-$16 per hour for 40 hours shifts (depending on schedule) 2023, MDS paid our agents $670,000 just in performance bonuses. Chance to earn weekly performance bonuses! Health insurance eligibility after just 2 months Paid time off Multiple full time 1st and 2nd shifts available! Satisfaction of knowing that your work is making a difference! Join Our Team where we change minds, touch hearts, and save lives worldwide! Apply now! Application takes just 3 minutes!

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $18-19.16/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

100% remote but MUST be local to Rockville MD Contract to hire $24 an hour MUST HAVE A 4 YEAR DEGREE *possibility of growth in Financial field Must be local to MD We are seeking a friendly and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer service, resolving inquiries, and ensuring customer satisfaction. This role involves interacting with customers via phone, email, and in-person to address their needs, answer questions, and provide assistance. The Customer Service Representative will also handle administrative tasks and collaborate with other team members to maintain a positive and efficient work environment. Responsibilities: Provide outstanding customer service by promptly responding to customer inquiries and resolving issues via phone, email, or in-person. Assist customers with product information, pricing, availability, and order processing. Handle customer complaints, concerns, and feedback professionally and effectively, striving to achieve customer satisfaction. Process customer orders, returns, and exchanges accurately and efficiently. Maintain accurate records of customer interactions and transactions using our CRM system. Collaborate with other departments such as sales, marketing, and shipping to address customer needs and ensure timely resolution of issues. Stay updated on product knowledge, company policies, and procedures to provide accurate information to customers. Assist in administrative tasks such as data entry, filing, and organizing customer files. Uphold company standards for customer service excellence and contribute to a positive work culture. Continuously seek opportunities to improve customer service processes and procedures. Qualifications: High school diploma or equivalent; some college education preferred. Previous customer service experience preferred but not required. Excellent communication skills, both verbal and written. Strong interpersonal skills and ability to interact effectively with customers and colleagues. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Proficiency in computer applications such as MS Office and CRM software. Positive attitude, problem-solving skills, and a willingness to learn. Ability to work independently as well as part of a team. Flexibility to work evenings, weekends, and holidays as needed.

Are you ready to make an impact and build lasting connections in the financial services industry? You'll be at the heart of meaningful client interactions, providing essential guidance and support. You'll join a collaborative and mission-driven environment where integrity, growth, and client success are key. If you're passionate about delivering exceptional service, this role is for you! IMPORTANT: This is a HYBRID role, combining work from home and office presence. Work From Home on Mondays and Fridays, Tuesday thru Thursday in office. Pay: $23/hr Responsibilities: Take inbound calls, responding to client requests, resolving general account issues and providing digital assistance Provide exceptional client service through interpersonal and client relationship management (CRM) skills Serve as the initial point of contact for clients; following standardized procedures to meet client needs Document client and team feedback in support of service improvement efforts within the business Use consultative approach to position products and services to clients This job is for you if you: Have a passion for helping others and being able to demonstrate patience, care, professionalism, and dedication to servicing client's needs Have strong verbal/written communication skills to relay complex information that can easily be understood Are self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics Want to be part of a team that's motivated by helping others and serving the best interests of our clients Like to work in a professional environment that stresses respect and teamwork What you'll have: High School Diploma, Associate or Bachelor preferred Minimum of two years of related work experience required. Experience in client services preferred. Undergraduate degree or equivalent combination of training and experience preferred. Great Problem Resolution and Time Management skills Tech-Savvy Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact *************************. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA) - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Senior Client Onboarding Specialist as we look to expand our team and support our growing roster of local and national clients. Please note: C-4 Analytics is currently operating in a hybrid capacity out of our Wakefield, MA, office. The Senior Client Onboarding Specialist may benefit from the flexibility to work in a way that suits them best. We offer the following work options: Remote: We understand that some individuals thrive in a remote working setup. As such, we support remote work arrangements, allowing you to work from the comfort of your own home or any location that enhances your productivity. Hybrid: For those who prefer a balance between office and remote work, we offer a hybrid model. This allows you to divide your time between working in the office and remotely, providing the best of both worlds. We place a high value on local candidates. We are open to considering individuals who we believe have exceptional experience for remote opportunities. Even if you do not meet every qualification, we encourage you to apply. If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process. Compensation: We offer a competitive compensation commensurate with experience and qualifications. The starting annual on target earning for this position is $85,000.00. The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process. Working at C-4 Analytics We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. Who We're Looking For: Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA) As Senior Client Onboarding Specialist at C-4 Analytics, you are the first point of contact for new clients, you'll manage, execute, and ensure a successful kick-off process. You'll work closely with the Associate Vice President to strategize and enhance our onboarding process to ensure client satisfaction. Your role will be instrumental in transitioning our new clients to our solutions, offering an engaging blend of autonomy and a team environment. Relishing the challenge of setting up new clients and maintaining their success, you will help improve our onboarding process efficiency. You will stay on top of current marketing trends, acting as a valued automotive digital marketing expertise resource. Managing campaigns from start to finish, you are responsible for liaising with our solutions teams and being the primary daily contact for your client portfolio. A day in the life of a Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA) Be the first voice for new clients as they join C-4 Analytics as well as the main day-to-day contact for a number of C-4 Analytics clients. Support all new client actions with Phase 1 tasks including welcome calls/emails, scheduling and coordinating kick-off calls, and developing kick-off materials. Work closely with the Associate Vice President of Client Onboarding & Success to support and deliver strategic media plans to clients. Ensure clients experience a smooth transfer from Phase 1 of onboarding to Phase 2 of producing and executing customized digital marketing strategies for clients. Develop strong relationships with the Sales team to gather appropriate background information for seamless transitions from contract signing through program launch. Be proactive in providing both the Onboarding team and the Client Services team with all necessary client information, including logins and reporting to ensure optimal performance. Be a senior voice and digital marketing expert on client calls with the Onboarding team Provide support to the Onboarding team on client presentations, including development, analysis, and execution of the presentations. Assist Associate Vice President of Client Onboarding & Success on continually improving Phase 1 processes and increasing team efficiency. Possess a consistent sense of urgency, as well as detail-oriented, in order to complete all Phase 1 deliverables and services on time and with 100% accuracy. Manage all aspects of digital marketing campaigns (including but not limited to paid search, website maintenance, social media, and online reputation), from the initial campaign pitch, to campaign setup, execution, review, and reporting. Campaigns include all aspects of paid search, website maintenance, social media, and online reputation. Work cross-functionally with internal productions teams to consistently improve client websites for optimal success and to better serve overall digital strategy. Work with external parties such as a web provider platform to make sure client strategies are carried out; followed up and escalated as needed. Create client-facing monthly reports on all aspects of C-4 Analytics campaigns by identifying and interpreting KPIs related to a client's digital marketing campaign strategy. Run weekly meetings to update clients on cumulative progress. Ensure that all external assets are compliant and approved by the client. Manage all tasks in JIRA from creation to close in a timely manner. What you'll need to succeed: Must-Haves 2+ years of experience within the automotive industry. Either in a client capacity, or working within automotive dealerships. 5+ years of client management experience, including at least 1 year working as an Onboarding Specialist or Account Lead Bachelor's Degree in Business Administration or a related degree / equivalent relevant industry experience Certifications in Google Analytics, Google Ads, Bing Ads, and Facebook Blueprint Expert in Local SEO Stellar presentation skills - ability to demonstrate value to clients and serve as a trusted digital advisor as well as set client expectations Excellent written and verbal communication skills - ability to write professional emails to clients and third parties A strong sense of urgency Demonstrated time management and project management skills, including experience in project management tools, such as JIRA Familiarity with website functionality Demonstrated experience with Google products (Gmail, Docs, Slides, Drive) and Microsoft Office Suite (Excel, Word, PowerPoint) products More About C-4 Analytics C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate, and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.

Who is three+one? three+oneⓇ is a Fintech company that provides liquidity & treasury analyses to the public sector (cities, counties, school districts, public authorities) and higher education institutions (public/private colleges & universities) to execute cash management, investing, and treasury management decisions with more confidence and greater insight. Our core mission is to exceed expectations - for our clients and our team. We believe in opportunities to grow professionally and personally. Our diverse team aims to develop technological enhancements in liquidity management. Your role will put three+one at the forefront of this emerging marketplace where government and technology intersect. Our core services include (1) cash Vest, a platform for liquidity monitoring; (2) rfp Prep, a complementary digital platform for streamlining banking and investment management procurement; and (3) munibank, a tool for benchmarking bank fees by type of entity, region, volume, and rank. Our number one priority is to exceed our clients' expectations and provide them with the best liquidity data analyses, increasing the value of all their financial resources. Summary This position supports our Relationship Management team in building and maintaining strong customer relationships that are vital to the firm's success. The ideal candidate will assist with three+one's unique data collection process, managing client financial data and supporting daily tasks like collecting, processing, and analyzing bank data. Additional responsibilities include assisting with benchmark data collection, ad hoc reporting, investment data reconciliation, and client follow-up to strengthen relationships. We're seeking an ambitious, diligent individual passionate about using analytical skills to identify client issues, find solutions, and enhance relationships. Success in this role requires a willingness to learn or relevant prior experience with data analysis/organization, an understanding of vcash/treasury management in the public sector, and customer relationship management. The ability to manage multiple tasks, adapt, and collaborate is essential. This role offers growth opportunities within three+one and is based in Rochester, NY, reporting to the Vice President for Onboarding and Customer Retention. Responsibilities Focus on client retention by collaborating with the Relationship Management (RM) team to develop and implement strategies that strengthen client relationships and ensure long-term satisfaction. Access various banking portals to securely capture data, including historical transactions and account balances, ensuring that data supports client retention efforts. Organize and review data to maintain accuracy and consistency, enabling effective analysis and data ingestion. Work closely with the RM and Data Analysis teams to verify client information's accuracy, which is critical for maintaining strong, trust-based client relationships. Continually track and report on the status of data collection, with a focus on how the data can be leveraged to enhance client retention. Perform reconciliation of client investment data to maintain accurate, reliable information. Assist in the “Rate Quote Request” process to drive value for clients. Provide backup support during onboarding new clients, ensuring a smooth start that sets the foundation for future retention. Regularly update the customer relationship management (CRM) system to reflect the latest client interactions and insights. Knowledge, Skills, and Competencies Proficient knowledge of Microsoft Office Applications and the Google Apps Suite (Gmail, Drive, Calendar, etc.). Excellent written and verbal communication skills Intellectually curious with a desire to learn Excellent organizational skills with ability to manage multiple priorities and meet established deadlines High attention to detail and accuracy and the ability to work on several projects simultaneously Ability to take feedback constructively with an improvement-focused attitude. Comfort working in a fast-paced and evolving environment Discretion in dealing with sensitive client financial information that must be kept confidential Ability to prioritize tasks effectively and to work independently on assigned duties Strong problem-solving skills three+one Benefits for this position Unlimited PTO (based on activity requirements being met & effectiveness) Opportunities for flexible remote work (based on activity requirements being met & limitations around secure access to data) Monthly birthday celebrations with lunch provided Monthly team lunch & learns with lunch provided Ability to participate in a 401K plan Optional pre-tax health and dental insurance available This is a full-time position. The salary is $59,000 - $62,000. Additionally, the company has an equity program that is available to participate in after at least one year of employment in good standing. Preferred Qualifications and Experience Comfortable working between multiple computer systems and multiple virtual meeting tools Comfortable working with cross-functional teams and managing competing objectives Strong ability to work and partner with team members to deliver results. Ability to manage tight deadlines, prioritize workload, and achieve effective results in a dynamic, ever-growing, and evolving environment. 1-3 years of relevant experience

nTech Workforce has an immediate client opening for a Customer Service Specialist Pay Rate: $22/hr on W2 Need to qualify for an online Glider Assessment Terms of Employment W2 Contract, 6 months This position is hybrid with Wednesdays being onsite for team meetings. Training will be 100% onsite. Candidates may specify if they would like to work from the 1716 Lawrence Dr, De Pere, WI 54115 OR 9400 Bunsen Parkway, Suite 100 Louisville, KY 40220 The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage. Candidates may work from the office more often than once per week if they desire. Overview Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative. Required Skills & Experience HS Diploma and 2+ years of customer service experience. Proficient in MS Excel, Word, and Outlook. Demonstrated ability to provide great customer service. Strong customer service aptitude and a desire to help. Quick and eager learner. High speed, reliable internet for remote work. Preferred Skills & Experience 5+ years of experience Energy/Utility experience Natural Gas experience

We are currently seeking individuals that possess excellent customer service skills and a passion for helping people. is 100% remote. In this position you will be a part of a growing team that provides consistent training and support. What you'll do: - Call union members to set up Zoom appointments. - Serve as the first point of contact for union members nationwide primarily via phone and Zoom to deliver supplemental benefits packages on behalf of their union, answer any questions, and enroll them into programs they qualify for. - Fill out electronics applications. - Maintain a consistent full-time schedule. - Be in training and check ins with your team. Qualifications: - Knowledge of union benefits is a plus. - Excellent communication and interpersonal skills. - Strong organizational and time-management abilities. - Ability to work independently and as part of a team. - Problem-solving skills and a commitment to member advocacy. - Proficiency in computer applications, including Zoom Benefits: - Weekly pay and performance bonuses - Benefits package including Health, Life, and Retirement - Professional development and growth opportunities. If you are passionate about supporting union members and ensuring they receive the benefits they deserve, we encourage you to apply.

Our client, a global leader in cutting-edge cancer research and diagnostics, specializing in personalized cancer treatment, is looking for a Customer Relations Specialist to join their team! The Customer Relations Specialist will serve as the first point of contact for customers, ensuring prompt and accurate responses to inquiries and providing excellent customer service. They will work closely with Account Management and the team to ensure that providers are confident a knowledgeable in company's methodologies. ***This role is 100% remote but looking for someone that is willing to come into the office occasionally in Denver Responsibilities: Answer phones and address inquiries as necessary. Gather and maintain all necessary patient/provider information and input to HubSpot, ClickUp, Zendesk, or other systems. Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions. Create and maintain SOPs for all processes. Assist the lab and operations with projects related to Customer Relations, as needed. Act as the primary point of contact for both practitioners and patients, addressing inquiries and directing them to the relevant person if necessary. Provide timely and accurate information about products, services, procedures, and policies to customers and patients. Provide literature resources to providers and patients, when deemed valuable Liaise between North America providers/patients and the lab, following up when necessary to ensure a timely response. Proactively reach out to new providers, to anticipate any ordering pain points and address them in a timely and complete manner. Connect providers with the clinical and College teams, as needed. Compile and maintain databases and reporting systems, ensuring accuracy and completeness. Develop and maintain organized filing systems, including contact detail of practitioners, employees, customers, suppliers, and external partners. Utilize HubSpot, ClickUp, Zendesk, Mapline, and other systems to ensure accurate and complete customer information exists at all times. Manage patient leads, provider inquiries, lab errors, one-time provider exceptions, etc. in designated spreadsheet(s) or other filing system. Interact with customers via phone or email, addressing questions, concerns, or issues promptly and professionally. Proactively provide information to providers and patients, keeping them informed about updates, promotions, and relevant developments. Handle and resolve customer complaints or issues with a focus on customer satisfaction. Escalate complex issues to the appropriate department or personnel for resolution Qualifications: 2+ years of experience in customer service, patient relations, or administrative roles. Proficiency in CRM and project management tools such as HubSpot, ClickUp, Zendesk, Mapline, or similar systems. Familiarity with healthcare, laboratory operations, or customer-facing roles in a technical or medical setting is an advantage.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Compensation: $30-34/hr - Bonus Program- Generous Benefits Availability: Monday- Friday, 8-5 pm. 3 days in office; 2 days working from home. This premium provider of frozen Asian food, headquartered in Tukwila, WA is looking for a Customer Service Specialist. As one of the fastest-growing Asian brands in the grocery freezer aisle, they are dedicated to delivering high-quality products to their customers. Their spirit of innovation and passion is reflected in everything they do. Guided by their mission, they prioritize the "5 C's"-Culture, Connection, Creativity, Communication, and Collaboration. If you thrive in a dynamic, high-energy, and team-oriented environment, we'd love to hear from you! RESPONSIBILITES Strategic Support: This position is accountable for supportinting the development and implementation of key strategies impacting the entire Customer Service Team. Work closely and support internal teams: Supply Chain Team: logistics and inventory-related communication. Sales Teams: ensuring alignment on orders, forecasting, and customer needs. Maintain relationships and support Brokers Act as main point of contact for Warehouse & Carrier Representatives regaring lostitics and shipping Serve as the primary point of contact for customers: handling inquiries, orders and feedback QUALIFICATIONS Logistics, Operations, Supply Chain and/or Customer Service experience High Energy, Collaborative personality: thriving in team settings and working well with diverse groups. Strong communication skills: written and verbal, to serve as the liaison among different stakeholders. Customer service experience in managing relationships and ensuring customer satisfaction. Organizational skills: ability to juggle multiple responsibilities and maintain efficiency. CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.

Welcome to App Funding Beta! We are a leading company in the alternative financing space, dedicated to empowering entrepreneurs with funding and support to help them thrive. With a mission to contribute to the growth and impact of innovative businesses, we have facilitated investments for over 500 brands. Our unique network connects entrepreneurs with valuable resources for collaboration, mentorship, and success. Role Description This is a full-time hybrid role for an ISO Representative at App Funding Beta in New York, NY, with flexibility for remote work on Friday. The ISO Representative will be responsible for managing relationships with independent sales organizations, This role will involve signing up new ISO's and gathering leads, working closely with our underwriting team and providing exceptional customer service to our partners. Qualifications Strong understanding of the MCA industry, including products, services, and regulations. Excellent interpersonal and communication skills. Ability to maintain confidentiality and adhere to ethical standards. Familiarity with CRM software and Office tools (Optional)

EcoMetric Consulting is a boutique firm specializing in energy efficiency, renewable energy, and distributed generation consulting services and products. Our clients include investor-owned, and publicly owned electric and natural gas utilities, state agencies, non-profit organizations, and large multinational corporations. EcoMetric is growing rapidly and provides high quality technical and strategic consulting services to influence the future of energy efficiency in residential and commercial realms. Location: Applicants must reside in New Jersey. Work can be done remotely from home as long as you have a New Jersey address. What you'll be doing: As a Customer Service Representative, you will play a critical role in supporting our energy efficiency program evaluation efforts and research studies for some of the largest electric utilities in the United States. You will handle a variety of responsibilities related to outbound customer interactions and precise project coordination. If you have a passion for energy efficiency, organization, and interacting with people, let's talk! What you'll bring with you/Qualifications: Minimum Qualifications: Education: A BS or BA degree is preferred. Relevant experience can be considered in place of formal education. Experience: 2-5 years in a role involving customer service, outbound calling, project coordination, or related fields. Experience in the clean energy sector is a plus. Technical Skills: Proficiency in Microsoft Office products and familiarity with CRM systems. Comfort using geographical mapping tools like Google Maps. Communication: Strong verbal and written communication skills, with the ability to engage customers over the phone and manage multiple communication channels in a timely manner Organizational Abilities: Exceptional ability to prioritize, manage multiple tasks simultaneously, and maintain meticulous attention to detail. Problem solving abilities: able to think quickly on your feet to positively resolve a customer's needs while maintaining a high-level of professionalism. Preferred Qualifications: Previous work in a call center environment or in a position requiring outbound calls, preferably within a technical or consulting context. Exposure to scheduling complex fieldwork and coordinating with various stakeholders. Knowledge of Batch Geo Pro and WordTune Experience with project management tools. Responsibilities: Outbound Calling & Scheduling: Initiate and manage outbound phone calls to schedule site visits for program audits, inspections, interviews, and research studies. This includes coordinating logistics with energy efficiency participants and internal team members. Customer Coordination: Serve as the main point of contact for scheduling and communication with site contacts, ensuring clear and professional interactions. Scheduling Management: Maintain an accurate and up-to-date internal scheduling system, accounting for the availability of engineers and customers. Attention to Detail: Develop and maintain precise records of all interactions, ensuring that schedules, site visit requirements, and customer communications are documented correctly. Project Support: Assist with survey and data collection efforts and collaborate with the engineering team to streamline fieldwork activities. Data Entry & Reporting: Input and manage information in various tracking systems and databases, ensuring data integrity and accessibility. Other Duties: Perform additional project-related responsibilities as assigned, including developing templates for best practices and assisting with customer follow-ups. What you'll get in return/benefits: Minimum starting salary: $55,000 The opportunity to have a positive impact on our society and environment Flexible personal time off (15-20 days), 10 holidays, two days flex holidays. Maternity/Paternity paid leave. Remote work. 401(k) Plan. Medical, vision and dental insurance. Life insurance and short-term & long-term disability insurance Reimbursement for annual professional development training or certification

We have a great opportunity for a Customer Service Representative for one of the leading brands in the beauty industry! If you have experience in this area, this might be a great opportunity for you! Customer Service Representative Position Scope - Position may include receiving and placing telephone calls, performing data entry, maintaining customer relationships, processing and shipping of electronic and manual orders for our major retailers and serving as customer advocates to those retailers, and corresponding regularly with cross functional teams. Position Details: Location: Hybrid - Dallas, TX Pay range: $20/Hr. Assignment Length: Temp Start Date: ASAP Hours: First Shift 8am-5:30 / Hybrid: 3 In office and 2 Work from Home Position Requirements: Position requires college degree or equivalent work experience preferred, a minimum of 3-5 years experience in Customer Service, proficient skills in MS Office Suite, excellent communication, interpersonal and organizational skills, ability to handle multiple projects simultaneously with strong attention to detail.

SUMMARY: The Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Hiring for shift 10 AM-7 PM Monday-Friday Training will be 8 AM-5 PM (for at least 3-4 weeks) During training, you will need to be in the office every day until it is complete Hybrid Schedule Once released from training you will be able to participate in the Hybrid Schedule You are required to be in the Corporate Office in Frisco, TX 2 days out of the week. The rest of the days you can work from home DUTIES AND RESPONSIBILITIES Handle inbound support calls & customer emails related to products and services Handle customer inquiries and complaints to ensure customer satisfaction Provide information about the products to ensure customer clarity & understanding Troubleshoot and resolve product issues and concerns related to orders Accurately research customer support requests issues & ensure accurate responses Document all call information and update customer records based on interactions Handle inbound call volume with proper soft skills to ensure a high level of customer support Develop and maintain a knowledge & understanding of the compensation plan Stay current with system/product information, changes, and updates to ensure proficiency Follow HIPAA guidelines when handling customer information Qualifications: Education, Experience, Skills, and Knowledge High school diploma or equivalent required Previous experience in customer service Ability to build rapport with nationwide customers Ability to prioritize and handle daily tasks Ability to work in a fluid work environment & handle business-related change Positive and professional demeanor Effective listening and communication skills Ability to handle & develop a working knowledge of all software applications Excellent written and overall grammar Comfortable working in a team-orientated environment Proficient with Microsoft Word, Excel, PowerPoint & Outlook Previous call center experience would be beneficial

Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent. We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their E-Z Pass accounts. The Customer Service Representative will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma, Tennessee. Essential Job Duties & Responsibilities: • Answers all incoming phone calls from customers. • Processes all fax and email inquiries. • Performs all assigned tasks as quickly and accurately as possible. • Follows all established policies, procedures, and written/verbal instructions. • Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible. • Answers all inquiries related to New Hampshire E-Z Pass Minimum Job Requirements: • High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center. • Must possess a positive attitude. • Must excel in a fast-paced environment. • Able to work and respond in a high-volume situation. • Willing to work extended hours. • Ability to type 40 plus words per minute (WPM). • Proficient in Microsoft Office Pay Rate: $14.00 Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

· Handle heavy phone traffic for departments Citywide.· Perform routine office duties, including but not limited to, providing phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, processing drop box payments, posting payments and handling incoming and outgoing mail.· Assist with interdepartmental cash and reporting/tracking functions.· Process internal and external customer requests, including but not limited to, utility account connects, disconnects, and transfers and billing, rate, calculations, and payment arrangements.· Receive, maintain, and account for monies for utilities; provide payment receipts.· Account for and balance cash drawer daily, prepare daily deposit for the bank and ensure compliance with the City of Denton and Customer Service internal cash handling policies; keep accurate records and update personal data on accounts in the billing, as needed.· Process commercial account set ups; validate Tax IDs.· Explain available solid waste services, calculate associated costs, and complete service contracts; generate and process solid waste work orders; maintain and file contracts in an organized manner.· Process, logs, and files water leak adjustment and leak check requests.· Assist with projects and performs back-office assignments, as needed.· Assist peers with questions, errors, and escalated customer issues.· Serve as a back-up to Customer Service Rep II in their absence. SUPERVISORY/BUDGET RESPONSIBLITIES · None. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS· High School diploma or equivalent; and,· One (1) year customer service experience; and,· Six (6) months of cash handling experience,OR· Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job. REQUIRED SKILLS/ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:· Knowledge of applicable laws and regulations, as well as City of Denton policies and procedures. Skill in identifying moderate problems and implement solutions. · Skill at an intermediate level, working with Microsoft Office 365, and other software systems to complete work. Skill in interpersonal relationships, including using tact, patience, and courtesy. · Skill in providing exceptional service to internal and external customers.· Ability to establish and maintain effective interpersonal relationships.· Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities.· Ability to document all adjustments necessary and approved to complete the project. Ability to communicate effectively, both in oral and in written forms, speak publicly, and listen intently to other points of view. Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment. · Ability to establish and maintain effective interpersonal relationships.· Ability to accurately prepare and maintain records, files, and reports.· Ability to handle records and moderate situations of a confidential nature.· Ability to handle difficult and stressful situations with professional composure and confidentiality.· Ability to meet Quality Assurance Requirements and other key performance metrics for the call center operations. CONDITIONS OF EMPLOYEMENT· Must have and maintain a valid Class “C” Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver's license and state required minimum automobile liability insurance within 90 days of hire per state law).· Must pass a drug test, driver's license check, criminal history background check, and social security number verification.· Must be able to work Departmental published hours of operation. SAFETY· Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.· Follow established safety procedures and techniques to perform job duties including lifting and climbing; operate tools and equipment according to established safety procedures.· Promptly report unsafe conditions in work area and/or any conditions that are not immediately correctable to supervisor. WORKING CONDITIONS/PHYSICAL REQUIRMENTS· Safety Sensitive (Subject to random drug testing): No· Tools/Equipment Used: Standard office equipment, including computer and peripherals, internet access to access the City of Denton secure virtual network.· Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.· Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.· Lifting: Occasional lifting and carrying less than 10 pounds· Environment: Works in an office and/or home-office setting with dedicated work area free from interruptions; occasionally requires irregular and/or prolonged hours.· Travel: Travels to City of Denton buildings and professional meetings as required.· Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours to complete daily tasks. May work from home for as much as 90% of scheduled hours with supervisor approval, based on business necessity.· Mental Demands: Maintains emotional control under stress; works with frequent interruptions. CORE VALUES· Inclusive· Collaborative· Service-Oriented· Strategically Focused· Fiscally Responsible