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Service representative jobs in Kennewick, WA

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  • Customer Service & Sales Representative

    Spi LLC 4.0company rating

    Service representative job in Kennewick, WA

    The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Service representative job in Pasco, WA

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative -Pasco Office

    Basin Disposal

    Service representative job in Pasco, WA

    BASIN DISPOSAL INC Job Type: Full-Time Monday-Friday 7:45am - 4:45pm We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Benefits * Health Insurance * Dental / Vision Insurance * 401(k) Retirement Plan * Company-Sponsored Retirement Plan Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 11d ago
  • Express Service Representative

    McCurley Integrity Dealerships LLC

    Service representative job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Express Service Representative GROW WITH US!!!! The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law. ESSENTIAL FUNCTIONS Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle. Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor. Work in a cooperative and positive manner with all personnel. Conform to the company's policies on non-discrimination and harassment. Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. Vehicles driven or moved as part of the job. Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times. Properly use all personal protective equipment - leather topped, rubber soled shoes. Pay for this position ranges from $40,000.00 - $50,000.00 annually. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $40k-50k yearly Auto-Apply 60d+ ago
  • Customer Service Rep (7100) -7007 Burden Blvd

    Domino's Franchise

    Service representative job in Pasco, WA

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 60d+ ago
  • EXPRESS SERVICE REPRESENTATIVE

    McCurley

    Service representative job in Richland, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Express Service Representative GROW WITH US!!!! The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law. ESSENTIAL FUNCTIONS * Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle. * Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor. * Work in a cooperative and positive manner with all personnel. * Conform to the company's policies on non-discrimination and harassment. * Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. * Vehicles driven or moved as part of the job. * Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times. * Properly use all personal protective equipment - leather topped, rubber soled shoes. Pay for this position ranges from $33,500.00 - $45,000.00 annually. Competency Statement(s) * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $33.5k-45k yearly 20d ago
  • EXPRESS SERVICE REPRESENTATIVE

    McCurley Dealerships

    Service representative job in Richland, WA

    Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Express Service Representative GROW WITH US!!!! The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law. ESSENTIAL FUNCTIONS Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle. Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor. Work in a cooperative and positive manner with all personnel. Conform to the company's policies on non-discrimination and harassment. Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. Vehicles driven or moved as part of the job. Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times. Properly use all personal protective equipment - leather topped, rubber soled shoes. Pay for this position ranges from $33,500.00 - $45,000.00 annually. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $33.5k-45k yearly 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rhonda Urich-State Farm Agent

    Service representative job in Richland, WA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $33k-42k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Craig Griffiths-State Farm Agent

    Service representative job in Richland, WA

    Job Description*Seeking Bilingual Spanish Applicants* Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $33k-42k yearly est. 4d ago
  • Customer Service Representative

    Vets Hired

    Service representative job in Hermiston, OR

    Job Description The Customer Service Representative provides world-class service to patients by handling inquiries, managing payments, and supporting overall departmental efficiency. This role serves as a key point of contact at the front desk and by phone, ensuring a positive and professional experience for all patients. Responsibilities Essential Job Functions: Accurately take and document messages from patients by phone or in person, following established guidelines and ensuring timely delivery. Assist patients with inquiries in person or via phone and support related administrative departments as needed. Provide courteous, professional customer service at the front desk and over the phone (answering within three rings). Request and process information and payments while maintaining a helpful, respectful approach. Personal Traits, Qualities, and Aptitudes: Ability to deliver superior customer service. Accountability and ownership of assigned responsibilities. Commitment to learning and maintaining strong knowledge of the revenue cycle. Ability to work efficiently, accurately, and maximize available resources. Qualifications Education: Preferred: High School Diploma or equivalent. Desired: Associate Degree in Business Administration or related field. Experience: Minimum of 2 years of experience in a hospital or similar environment preferred. Bilingual skills (especially EnglishSpanish) preferred. Ability to work effectively with a culturally diverse population.
    $29k-38k yearly est. 4d ago
  • Parts Department Representative

    Ss Eq Inc.

    Service representative job in Othello, WA

    S.S. Equipment, one of the Northwest's premier New Holland equipment dealerships, is seeking a full-time Parts Department Representative for our Othello, WA location. This person will provide customer service to walk-in customers and over the phone. Due to the seasonality of our business, some overtime may be necessary during the Summer. Applicants must have a valid driver's license with no major driving infractions in the last 3 years. Benefits for Full-Time Employees within 60 Days: Earn up to 80 hours vacation in first year Earn up to 60 hours sick pay in first year 8 paid holidays per year Health, Dental, Vision & Basic Life Insurance for $50/month 401k+ match (after 6 month waiting period) Job Duties Include, But Are Not Limited To: Working the front counter, greeting customers Answering store phone calls Researching parts availability with vendors and ordering parts in for customers Properly invoice customers Processing incoming daily freight, stocking shelves Other duties as assigned Requirements Requirements: General Agricultural Equipment Knowledge Prior sales experience preferred Excellent communication and customer service skills Computer skills: Familiarity with navigating websites, Microsoft Outlook, ability to learn point-of-sale software Ability to pass a Pre-Employment Drug Screening Salary Description $17-21/hour DOQ
    $17-21 hourly 60d+ ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Service representative job in Pendleton, OR

    At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Bank Rep

    Global Channel Management

    Service representative job in Pendleton, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Sales experience preferred • Customer service experience preferred • Strong communication and customer relationship skills • Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2 Saturdays per month - 9:00AM -12:00PM. Additional Information $14/hr 6 months
    $14 hourly 60d+ ago
  • Customer Service Representative - PT

    Basin Disposal

    Service representative job in Pasco, WA

    BASIN DISPOSAL INC Job Type: Part-Time Monday-Friday Available Schedules: 9:00am-2:00pm / 11:00am - 4:00pm We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Job Type: Part-time Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 11d ago
  • Express Service Representative

    McCurley Integrity Dealerships LLC

    Service representative job in Richland, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Express Service Representative GROW WITH US!!!! The Express Service Representative's primary responsibility is to determine the need for repairs by questioning customers about vehicle performance, or by a visual inspections of vehicle in accordance with dealership policies, state, and federal law. ESSENTIAL FUNCTIONS Perform walk around with customer, check history and educate customers on recommended maintenance service interval items needed for their vehicle. Estimates cost of maintenance and prepare itemized work order, listing costs of parts and labor. Work in a cooperative and positive manner with all personnel. Conform to the company's policies on non-discrimination and harassment. Treat members of the public in a courteous and non-discriminatory manner, and maintains a professional demeanor while on the job. Vehicles driven or moved as part of the job. Possible chemical exposure as regular part of the job. (a) A limited number of chemicals are used on occasion as a normal part of the job. (b) In order to recognize and protect him/herself from chemicals in the workplace the employee will attend training in company's hazard communication program (worker's right to know), utilize chemical inventory list, utilize material safety data sheet (MSDS), and utilize required personal protective equipment at all times. Properly use all personal protective equipment - leather topped, rubber soled shoes. Pay for this position ranges from $33,500.00 - $45,000.00 annually. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $33.5k-45k yearly Auto-Apply 60d+ ago
  • Customer Service Representative

    Vets Hired

    Service representative job in Hermiston, OR

    The Customer Service Representative provides world-class service to patients by handling inquiries, managing payments, and supporting overall departmental efficiency. This role serves as a key point of contact at the front desk and by phone, ensuring a positive and professional experience for all patients. Responsibilities Essential Job Functions: Accurately take and document messages from patients by phone or in person, following established guidelines and ensuring timely delivery. Assist patients with inquiries in person or via phone and support related administrative departments as needed. Provide courteous, professional customer service at the front desk and over the phone (answering within three rings). Request and process information and payments while maintaining a helpful, respectful approach. Personal Traits, Qualities, and Aptitudes: Ability to deliver superior customer service. Accountability and ownership of assigned responsibilities. Commitment to learning and maintaining strong knowledge of the revenue cycle. Ability to work efficiently, accurately, and maximize available resources. Qualifications Education: Preferred: High School Diploma or equivalent. Desired: Associate Degree in Business Administration or related field. Experience: Minimum of 2 years of experience in a hospital or similar environment preferred. Bilingual skills (especially EnglishSpanish) preferred. Ability to work effectively with a culturally diverse population. Working Place: Hermiston, Oregon, United States Company : 2025 Dec 4th Healthcare - GS Health
    $29k-38k yearly est. 33d ago
  • Domino's Pizza Maker/CSR - Sunnyside, WA (7061)

    Domino's Franchise

    Service representative job in Sunnyside, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay - Our drivers receive a competitive hourly wage, plus tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines.
    $33k-42k yearly est. 7d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Service representative job in Pendleton, OR

    Job Description At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. 7d ago
  • Bank Rep

    Global Channel Management

    Service representative job in Pendleton, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Sales experience preferred • Customer service experience preferred • Strong communication and customer relationship skills • Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2 Saturdays per month - 9:00AM -12:00PM. Additional Information $14/hr 6 months
    $14 hourly 18h ago
  • Customer Service Representative -Walla Walla

    Basin Disposal

    Service representative job in Walla Walla, WA

    BASIN DISPOSAL INC - Walla Walla Job Type: Full-Time Monday-Friday 8:15am - 5:15pm We are looking for a customer-oriented service representative for our Walla Walla location. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities * Manage large amounts of incoming calls * Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers Duties include the following: * Serve customers and provide quality service support either by telephone, electronically, email and/or face to face in accordance with company standards, procedures and policies. * Verify, print, maintain and copy records, work orders, route books, files, packer tickets and coupons to ensure accuracy and timeliness. * Document, communicate and make necessary corrections of documents as needed. * File, pack, and store identified files and records following the box storage retention guidelines. * Respond to drivers and relay work orders, messages and information to drivers using two-way radios. * Serve customers and answer inquires and questions, handle complaints, troubleshoot problems, provide information and address their needs. * Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. * Use software, databases, scripts and tools appropriately. * Understand and strive to meet or exceed service metrics while providing excellent consistent customer service. * Enter and/or update customer information. * Identify and escalate priority issues. * Document all call information according to standard operating procedures * Collects and receives payments and assists customers as assigned: balance cash drawers, adjustments, transfers, and closing of accounts as appropriate. * Basic Cashier responsibilities as assigned and in accordance with company policies. Performance Expectations: * Provide Excellent Customer Service. Anticipate, assess, and respond effectively to the needs of diverse customers, both internal and external, provide consistently excellent service that is timely, accurate, courteous, professional and respectful. * Maintain a high level of confidentiality and discretion in working with customer information, including Payment Card Industry (PCI) regulations. * Establish, maintain and foster positive and effective working relationships with those contacted in the course of work. * Maintain regular and punctual attendance. * Work Safely. Recognize and mitigate safety hazards on the job. Work to create a hazard-free, accident-free environment. * With the interests of the Company, perform all interactions to the highest principles of business ethics, avoid activities that are in conflict, or give the appearance of being in conflict. Skills * Proven customer support experience or experience as a client service representative * Strong phone contact handling skills and active listening * Customer orientation and ability to adapt/respond to different types of characters * Excellent communication and presentation skills * Ability to multi-task, prioritize, and manage time effectively * High school diploma or GED Key Skills and Competencies: * Basic accounting skills * Computer skills * Interpersonal skills * Communication skills- verbal and written * Listening skills * Problem analysis and problem-solving * Attention to detail and accuracy * Data collection * Customer service orientation * Adaptability * Initiative * Stress tolerance Benefits * Health Insurance * Dental / Vision Insurance * 401(k) Retirement Plan * Company-Sponsored Retirement Plan Hourly Pay: $23.76 - $27.64 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
    $23.8-27.6 hourly 11d ago

Learn more about service representative jobs

How much does a service representative earn in Kennewick, WA?

The average service representative in Kennewick, WA earns between $28,000 and $47,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Kennewick, WA

$36,000

What are the biggest employers of Service Representatives in Kennewick, WA?

The biggest employers of Service Representatives in Kennewick, WA are:
  1. VCA Animal Hospitals
  2. Global Elite Group
  3. McCurley Integrity Dealerships LLC
  4. Ethos Veterinary Health
  5. McCurley
  6. McCurley Dealerships
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