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Service representative jobs in Lafayette, LA

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  • CSR/Intake Specialist

    Viemed Careers 3.8company rating

    Service representative job in Lafayette, LA

    Essential Duties and Responsibilities Learns and maintains knowledge of current patient database and billing system. Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner. Obtains patient demographic and health insurance information; collects co-pay if appropriate. Enters patient information into the computer system. Verifies & records insurance benefits. Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management. Able to read through and understand medical documentation effectively. Interacts professionally with physicians, patients/family, and Co-Workers. Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician's office staff, per policy and procedure. Answers telephone in a polite and professional manner. Communicates information to appropriate personnel. Communicates appropriately and clearly to Manager, and other superiors. Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary's activities reflect due consideration for the needs of the facility and staff. Makes decisions reflecting knowledge of facts and good judgment, within the coordinator's scope of practice. Manages and operates computer equipment safely and correctly. Completes other duties, as assigned. Minimum Qualifications: High School Diploma required 1-3 years of administrative experience in an office setting preferred. Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers. Physical Demands: Sitting at desk Operation of office equipment and computer
    $27k-33k yearly est. 60d+ ago
  • Part-Time Ramp and Customer Service

    Envoy Air Inc. 4.0company rating

    Service representative job in Lafayette, LA

    Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $13.8 hourly Auto-Apply 17d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Service representative job in Lafayette, LA

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 2744 NE Evangeline Trwy, Lafayette, LA 70507 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2744 NE Evangeline Thrwy Primary Location: US-LA-Lafayette Employer: Penske Truck Leasing Co., L.P. Req ID: 2329852
    $23k-31k yearly est. 60d+ ago
  • Recovery Center Customer Service Representative - Youngsville, LA

    1St. Franklin Financial 4.4company rating

    Service representative job in Youngsville, LA

    Join the 1st Franklin team in our Recovery Center location. Salary: $14.00 - $15.75 We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $14-15.8 hourly 1d ago
  • Clinical Services Representative 2

    Franciscan Missionaries of Our Lady University 4.0company rating

    Service representative job in Lafayette, LA

    Responsible for the ongoing daily operational issues of a patient care unit. Provides administrative support to the Director. Leads or participates in planning, directing, and implementing projects. Coordinates and monitors payroll, schedules, and nonclinical systems. Leads, or participates in planning directing, and implementing projects. Promotes the philosophy of the patient/patient family as the focus for work done. Responsibilities * TECHNICAL TASKS * Coordinates staffing schedules within unit specific guidelines. * Assesses upcoming short-term unit staffing needs. * Coordinates with and visits central staffing office on a daily basis. * Coordinates administrative, clerical and ancillary activities on the units. * Assists in staff payroll according to existing payroll practices and procedures. * Provides administrative support to the Director, i.e., tracking various projects, organizes and maintains office environment. * Establishes and maintains filing system for correspondence and administrative documents and materials. * Maintains and updates employee education/competency files. * Updates and maintains the integrity of manuals and communicates any changes to staff. * Assist with processes for ANSOS applications-position control, tracking absenteeism, staff vacation, LOA, etc. * Ensures that equipment is safe and in proper working condition in coordination with other departments; maintains adequate levels of administrative and unit supplies. * Maintains unit compliance with the fire and safe standards. * Coordinates staff meetings and takes minutes as requested. * CRITICAL THINKING * Produces, maintains and manages relevant databases and promotes security of information. * Contributes to the development of policies, procedures and systems which assure the effective functioning of the unit. * Negotiating with other hospital departments regarding minor operational problems * Addresses minor process glitches (making sure unit phones work, work orders completeness) * Prepares monthly budget and productivity spreadsheets. * Prepares and collects data, number-crunching for unit-level action plans; assists with development of action plans when appropriate. * Collects performance improvement, risk management, or regulatory data. * INTERPERSONAL RELATIONS * Demonstrates strong verbal, interpersonal and conflict resolution skills. * Demonstrates flexibility in the work environment. * Influences others in a positive manner. * Accepts new challenges willingly, keeping everyone informed of changes. * Is goal and action oriented. * Other duties as assigned * Consistently performs 12 organizational Service Standards focused on Values, Service and Quality. Qualifications Experience - business/health care management experience Education - Associate or Bachelor's degree required Special Skills - Strong analytical, organizational, interpersonal, and customer service skills required. Must have ability to prioritize and manage multiple responsibilities. Basic computer application skills required.
    $23k-39k yearly est. 2d ago
  • SERVICE DEVELOPMENT REPRESENTATIVE

    Freedom Behavioral Hospital of Ville Platte

    Service representative job in Ville Platte, LA

    Job DescriptionSalary: $55-$60k The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the clients needs. Collaborates with the Service Development Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity. Qualified Candidates must meet the following: A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is preferred Proven experience in marketing/sales/customer service and or a clinical educator. Accustom to using mobile tools and applications Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards Proficient knowledge of tablets and smart phones Dependable Transportation and daily travel is a must for this position. Must have a driver's license in good standing upon hire and an MVR with no restrictions.
    $55k-60k yearly 30d ago
  • Job Opportunities: Testing Tools Service Specialist II-III - 203290

    Jobs at Halliburton

    Service representative job in New Iberia, LA

    We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Under general supervision, performs all phases of the rigging up and down of Testing and Subsea Testing Tools (TT) service line equipment on work locations for the purpose of maintaining control of wellbore fluids during well testing and/or perforating and providing the customer with essential reservoir information by the use of (but not limited to): Drillstem Testing Tools. In addition to responsibilities, systems knowledge, competence and skills sets acquired from lower level roles, this individual will be required to mentor and train lower level personnel in areas of expertise and will be required to become a dedicated Assessor for junior TT personnel. Regularly works within other Testing and Subsea product service lines on location and in the workshop. Coordinates and oversees TT Product Service Line (PSL) functions at the well site and field camp. Provides the planning necessary for the job including equipment set up, well site direction, and customer-related support activities. Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp. Monitors instruments and performs necessary calculations to assure quality of data/job. Consults with customers concerning services and products, promotes good customer relations at the well site, and assures customer satisfaction with results. Properly maintains assigned equipment and monitors compliance with safety regulations and procedures. Conducts pre-job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required, checks and verifies equipment as per job plan, completes all job documentation to include: Job Ticket, Job History Report, CV Metrics/KPI, Job Log, Job Summary etc., Demonstrates detailed understanding of down hole hydraulics, including basic job calculations, working knowledge of Blow Out Prevention (BOP) function and of basic reservoir-i.e., BHP, BHT, hydrocarbon characteristics. Excellent Leadership and Communication skills are required as well as a thorough understanding of all HSE and OE related systems and processes applicable to the service line. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability of operations. Qualifications Skills are typically acquired through completion of high school or similar education 5-½ years of Drillstem Testing Tool Experience required. Must have successfully passed company tests or met task guideline requirements. Must have met the minimum competency requirements for the Service Specialist I - Testing Tools. Must be fully knowledgable in most aspects of (TT) service line in the local area. Must be able to interpret Tool Engineering Drawings. Must be able to visually identify various tool components and ancillary equipment and assemblies as used in all local test tool jobs by type and size and explain function of each. Must be able to pressure test equipment safely. Must have demonstrated knowledge of basic rig function including, but not limited to the following: a) Weight Indicator - What is it used for, and how it relates to our work. b) Mud System - Weights of common well fluids - what effect they can have on our equipment. c) Limitations of mud pumps, pressure reading, strokes per/min - bbls/min. d) Basic rig manifold. Excellent leadership and communication skills are required. Must be able to troubleshoot most jobs with minimal direction. Must have successfully completed cross training to the level of Specialist I in a minimum of two PSL/sub PSL or qualified as an assessor or conduct Field OE, HMS/, Competency audits. Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Specialist III. World Class Benefits: At Halliburton, we're committed to providing you and your family with a comprehensive and affordable benefits package - which means we offer support for your physical, emotional, financial and parental needs, both now and in the future. When you join our team, you'll have access to a wide range of resources designed to help you thrive at work and at home. By clicking here, you can review a summary of the benefits available once you join. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location 3504 West Admiral Doyle Drive, New Iberia, Louisiana, 70560, United States Job Details Requisition Number: 203290 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Testing and Subsea Full Time / Part Time: Full-time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
    $30k-53k yearly est. 43d ago
  • Clinical Services Representative 2

    Fmolhs Career Portal

    Service representative job in Lafayette, LA

    Responsible for the ongoing daily operational issues of a patient care unit. Provides administrative support to the Director. Leads or participates in planning, directing, and implementing projects. Coordinates and monitors payroll, schedules, and nonclinical systems. Leads, or participates in planning directing, and implementing projects. Promotes the philosophy of the patient/patient family as the focus for work done. Experience - business/health care management experience Education - Associate or Bachelor's degree required Special Skills - Strong analytical, organizational, interpersonal, and customer service skills required. Must have ability to prioritize and manage multiple responsibilities. Basic computer application skills required. TECHNICAL TASKS Coordinates staffing schedules within unit specific guidelines. Assesses upcoming short-term unit staffing needs. Coordinates with and visits central staffing office on a daily basis. Coordinates administrative, clerical and ancillary activities on the units. Assists in staff payroll according to existing payroll practices and procedures. Provides administrative support to the Director, i.e., tracking various projects, organizes and maintains office environment. Establishes and maintains filing system for correspondence and administrative documents and materials. Maintains and updates employee education/competency files. Updates and maintains the integrity of manuals and communicates any changes to staff. Assist with processes for ANSOS applications-position control, tracking absenteeism, staff vacation, LOA, etc. Ensures that equipment is safe and in proper working condition in coordination with other departments; maintains adequate levels of administrative and unit supplies. Maintains unit compliance with the fire and safe standards. Coordinates staff meetings and takes minutes as requested. CRITICAL THINKING Produces, maintains and manages relevant databases and promotes security of information. Contributes to the development of policies, procedures and systems which assure the effective functioning of the unit. Negotiating with other hospital departments regarding minor operational problems Addresses minor process glitches (making sure unit phones work, work orders completeness) Prepares monthly budget and productivity spreadsheets. Prepares and collects data, number-crunching for unit-level action plans; assists with development of action plans when appropriate. Collects performance improvement, risk management, or regulatory data. INTERPERSONAL RELATIONS Demonstrates strong verbal, interpersonal and conflict resolution skills. Demonstrates flexibility in the work environment. Influences others in a positive manner. Accepts new challenges willingly, keeping everyone informed of changes. Is goal and action oriented. Other duties as assigned Consistently performs 12 organizational Service Standards focused on Values, Service and Quality.
    $22k-31k yearly est. Auto-Apply 2d ago
  • Clinical Services Representative 2

    Fmolhs

    Service representative job in Lafayette, LA

    Responsible for the ongoing daily operational issues of a patient care unit. Provides administrative support to the Director. Leads or participates in planning, directing, and implementing projects. Coordinates and monitors payroll, schedules, and nonclinical systems. Leads, or participates in planning directing, and implementing projects. Promotes the philosophy of the patient/patient family as the focus for work done. Experience - business/health care management experience Education - Associate or Bachelor's degree required Special Skills - Strong analytical, organizational, interpersonal, and customer service skills required. Must have ability to prioritize and manage multiple responsibilities. Basic computer application skills required. TECHNICAL TASKS Coordinates staffing schedules within unit specific guidelines. Assesses upcoming short-term unit staffing needs. Coordinates with and visits central staffing office on a daily basis. Coordinates administrative, clerical and ancillary activities on the units. Assists in staff payroll according to existing payroll practices and procedures. Provides administrative support to the Director, i.e., tracking various projects, organizes and maintains office environment. Establishes and maintains filing system for correspondence and administrative documents and materials. Maintains and updates employee education/competency files. Updates and maintains the integrity of manuals and communicates any changes to staff. Assist with processes for ANSOS applications-position control, tracking absenteeism, staff vacation, LOA, etc. Ensures that equipment is safe and in proper working condition in coordination with other departments; maintains adequate levels of administrative and unit supplies. Maintains unit compliance with the fire and safe standards. Coordinates staff meetings and takes minutes as requested. CRITICAL THINKING Produces, maintains and manages relevant databases and promotes security of information. Contributes to the development of policies, procedures and systems which assure the effective functioning of the unit. Negotiating with other hospital departments regarding minor operational problems Addresses minor process glitches (making sure unit phones work, work orders completeness) Prepares monthly budget and productivity spreadsheets. Prepares and collects data, number-crunching for unit-level action plans; assists with development of action plans when appropriate. Collects performance improvement, risk management, or regulatory data. INTERPERSONAL RELATIONS Demonstrates strong verbal, interpersonal and conflict resolution skills. Demonstrates flexibility in the work environment. Influences others in a positive manner. Accepts new challenges willingly, keeping everyone informed of changes. Is goal and action oriented. Other duties as assigned Consistently performs 12 organizational Service Standards focused on Values, Service and Quality.
    $22k-31k yearly est. Auto-Apply 2d ago
  • Clinical Services Representative 2

    Our Lady of The Lake Regional Medical Center 4.6company rating

    Service representative job in Lafayette, LA

    Responsible for the ongoing daily operational issues of a patient care unit. Provides administrative support to the Director. Leads or participates in planning, directing, and implementing projects. Coordinates and monitors payroll, schedules, and nonclinical systems. Leads, or participates in planning directing, and implementing projects. Promotes the philosophy of the patient/patient family as the focus for work done. * TECHNICAL TASKS * Coordinates staffing schedules within unit specific guidelines. * Assesses upcoming short-term unit staffing needs. * Coordinates with and visits central staffing office on a daily basis. * Coordinates administrative, clerical and ancillary activities on the units. * Assists in staff payroll according to existing payroll practices and procedures. * Provides administrative support to the Director, i.e., tracking various projects, organizes and maintains office environment. * Establishes and maintains filing system for correspondence and administrative documents and materials. * Maintains and updates employee education/competency files. * Updates and maintains the integrity of manuals and communicates any changes to staff. * Assist with processes for ANSOS applications-position control, tracking absenteeism, staff vacation, LOA, etc. * Ensures that equipment is safe and in proper working condition in coordination with other departments; maintains adequate levels of administrative and unit supplies. * Maintains unit compliance with the fire and safe standards. * Coordinates staff meetings and takes minutes as requested. * CRITICAL THINKING * Produces, maintains and manages relevant databases and promotes security of information. * Contributes to the development of policies, procedures and systems which assure the effective functioning of the unit. * Negotiating with other hospital departments regarding minor operational problems * Addresses minor process glitches (making sure unit phones work, work orders completeness) * Prepares monthly budget and productivity spreadsheets. * Prepares and collects data, number-crunching for unit-level action plans; assists with development of action plans when appropriate. * Collects performance improvement, risk management, or regulatory data. * INTERPERSONAL RELATIONS * Demonstrates strong verbal, interpersonal and conflict resolution skills. * Demonstrates flexibility in the work environment. * Influences others in a positive manner. * Accepts new challenges willingly, keeping everyone informed of changes. * Is goal and action oriented. * Other duties as assigned * Consistently performs 12 organizational Service Standards focused on Values, Service and Quality. Experience - business/health care management experience Education - Associate or Bachelor's degree required Special Skills - Strong analytical, organizational, interpersonal, and customer service skills required. Must have ability to prioritize and manage multiple responsibilities. Basic computer application skills required.
    $24k-28k yearly est. Auto-Apply 1d ago
  • Guest Service Representative

    Lafayette 4.1company rating

    Service representative job in Lafayette, LA

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensación: $10.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $10 hourly Auto-Apply 60d+ ago
  • Customer Service Rep II - Day Shift

    GXO Warehouse Company, Inc.

    Service representative job in Plaquemine, LA

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Day Shift, Monday - Friday, 08:00am - 05:00pm As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the GXO team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed at GXO: At a minimum, you'll need: 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. Experience with Microsoft Office (Word, Excel, & Outlook) It'd be great if you also have: High school diploma or equivalent Experience with Microsoft Office and other business-related applications Experience in a call center environment Bilingual English/Spanish Solid customer service skills with the drive to resolve issues Excellent organizational skills The ability to thrive under pressure while delivering solutions that exceed customer expectations We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
    $24k-32k yearly est. 2d ago
  • Financial Services Representative

    Worldacceptance

    Service representative job in Ville Platte, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 23d ago
  • Customer Service Representative - E Prescribe - Sleep Therapy

    Viemed Careers 3.8company rating

    Service representative job in Lafayette, LA

    Essential Duties and Responsibilities: Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. Consistently demonstrates courtesy to all clients and co-workers on the job. Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of “hold”. Maintains strict confidentiality of the patient and client information. Demonstrates competence and knowledge in all work-related activities. Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. Displays ability to listen attentively and an eagerness to learn new skills. Willingly seek additional work when assigned tasks are completed. Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. Enter patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process. Performs Insurance Verification and/or Pre-Authorization activities prior to deliveries. Inform patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. Verifies charge accuracy (types of sale, and pricing). Performs other duties as assigned by Management. Minimum Qualifications: Minimum of high school diploma or equivalent. Requires competency in processing sleep therapy equipment orders and general DME knowledge. Preferred Knowledge, Skills and Abilities: Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. Must exhibit strong problem-solving skills, verbal and written communication skills, speaking to patients and physicians' offices frequently. Must be able to plan and organize work for effectiveness and efficiency. Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
    $27k-33k yearly est. 36d ago
  • Part-Time Ramp and Customer Service

    Envoy Air Inc. 4.0company rating

    Service representative job in Lafayette, LA

    Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $13.8 hourly Auto-Apply 18d ago
  • Enrollment Representative - FMOL PACE Lafayette

    Franciscan Missionaries of Our Lady University 4.0company rating

    Service representative job in Lafayette, LA

    Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Responsibilities * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Qualifications Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.
    $27k-32k yearly est. 36d ago
  • Enrollment Representative - FMOL PACE Lafayette

    Fmolhs Career Portal

    Service representative job in Lafayette, LA

    Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail. Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.
    $24k-32k yearly est. Auto-Apply 37d ago
  • Enrollment Representative - FMOL PACE Lafayette

    Fmolhs

    Service representative job in Lafayette, LA

    Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail. Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.
    $24k-32k yearly est. Auto-Apply 37d ago
  • Enrollment Representative - FMOL PACE Lafayette

    Our Lady of The Lake Regional Medical Center 4.6company rating

    Service representative job in Lafayette, LA

    Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach. * Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate. * Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process. * Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process. * Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment. * Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation. * Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record * Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested. * Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process. * Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs * Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings. Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field Education: Required: Associate degree Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.
    $26k-29k yearly est. Auto-Apply 37d ago
  • Customer Service Representative - E Prescribe - Sleep Therapy

    Viemed Healthcare Inc. 3.8company rating

    Service representative job in Lafayette, LA

    Essential Duties and Responsibilities: * Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. * Consistently demonstrates courtesy to all clients and co-workers on the job. * Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold". * Maintains strict confidentiality of the patient and client information. * Demonstrates competence and knowledge in all work-related activities. * Always act professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. * Displays ability to listen attentively and an eagerness to learn new skills. * Willingly seek additional work when assigned tasks are completed. * Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. * Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. * Enter patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process. * Performs Insurance Verification and/or Pre-Authorization activities prior to deliveries. * Inform patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. * Verifies charge accuracy (types of sale, and pricing). * Performs other duties as assigned by Management. Minimum Qualifications: * Minimum of high school diploma or equivalent. * Requires competency in processing sleep therapy equipment orders and general DME knowledge. Preferred Knowledge, Skills and Abilities: * Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. * Must exhibit strong problem-solving skills, verbal and written communication skills, speaking to patients and physicians' offices frequently. * Must be able to plan and organize work for effectiveness and efficiency. * Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. * Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. * Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
    $27k-33k yearly est. 37d ago

Learn more about service representative jobs

How much does a service representative earn in Lafayette, LA?

The average service representative in Lafayette, LA earns between $18,000 and $37,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Lafayette, LA

$26,000

What are the biggest employers of Service Representatives in Lafayette, LA?

The biggest employers of Service Representatives in Lafayette, LA are:
  1. Global Elite Group
  2. Fmolhs
  3. Franciscan Missionaries of Our Lady University
  4. Our Lady of the Lake
  5. Fmolhs Career Portal
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