Post job

Service representative jobs in Lake Charles, LA - 162 jobs

All
Service Representative
Customer Service Representative
Service Officer
Customer Service Attendant
Call Center Representative
Guest Service Representative
Finance Service Representative
Customs Consultant
Customer Care Coordinator
Representative
  • D365 Customer Engagement/ Consulting

    Concentrix 4.2company rating

    Service representative job in Buna, TX

    We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking a CD365 Customer Engagement/ Architect365 Customer Engagement (CE), you will play a pivotal role in helping customers transform their businesses through innovative CRM and Power Platform solutions. You'll guide customers through digital transformation journeys, leveraging deep technical and functional expertise across the Dynamics 365 CE apps to deliver measurable business outcomes. Responsibilities Customer Centricity Gather customer insights to map solutions and services with business outcomes, leveraging expertise in Dynamics 365 CE (Sales, Customer Service, Field Service, and Power Platform). Identify opportunities to improve customer solutions across customer engagement domains and position services to help customers achieve their objectives. Accelerate solution delivery and adoption through Value-Based Deliveries and reusable Intellectual Property (IP) across CE workloads. Support customer skilling by delivering technical discussions, workshops, and readiness sessions focused on CRM and Power Platform capabilities. Contribute to customer satisfaction by delivering a seamless experience across CE workloads. Provide actionable feedback from customers to Microsoft Product Groups to influence roadmap and service improvements. Business Impact Drive cloud consumption and support growth by guiding customers and decision-makers on how to maximize value from Dynamics 365 CE investments through solution optimization, performance tuning, and operational excellence. Align with Customer Success Account Managers and account teams to ensure business value realization across CRM implementations. Resolution of Customer Blockers Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of CE, including integrations, data migration, and performance tuning. Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP. Identify Growth Opportunities Leverage your knowledge of Microsoft Business Applications-particularly CE and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and digital maturity. Technical Leadership Continuously improve your skills across Dynamics 365 CE and Power Platform to support evolving customer needs and Microsoft's strategic goals. Engage in technical communities, contribute to IP development, and mentor peers and junior architects. Act as a role model for technical readiness and cross-workload collaboration. Practice Development Innovate and improve existing IP, methodologies, and delivery processes within the CRM domain. Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency. Trusted Advisor Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across customer experience functions. Qualifications Required / Minimum Qualifications Proven experience in Dynamics 365 Customer Engagement (CE) apps such as Sales, Customer Service, or Field Service. Proven experience in Dynamics 365. Proven experience in Dataverse Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications. Significant experience in customer-facing roles and as a lead technical solution architect across CRM projects. Additional or Preferred Qualifications Functional or technical certification in one or more Dynamics 365 CE apps (Sales, Customer Service, Field Service, Power Platform). Experience with Success by Design methodology or business value consulting. Experience leading enterprise-scale implementations involving CE workloads. No relocation required. Technical Qualifications / Experience Deep technical expertise in Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service), including: Power Platform (Power Apps, Power Automate, Dataverse) Integration with other Microsoft services (e.g., Azure, Teams) Omnichannel capabilities, case management, and customer journey orchestration Data modeling, security roles, and business process flows. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary range for this position is $106,087 - $140000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is 1/30/2026 Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
    $106.1k-140k yearly Auto-Apply 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Care Coordinator - Order Experience I

    United Seating & Mobility

    Service representative job in Lake Charles, LA

    By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. JOB PURPOSE: Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. § Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding. § Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps. § Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times. § Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. § Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests. § Meets all set productivity and performance standards § Participates in New Equipment department initiatives to continually improve department results. § Other duties as assigned by manager § Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. § Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. § Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. § The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: § High school diploma or general education degree (GED) or equivalent combination of experience and education. § Minimum one year of customer service experience. PREFERRED COMPETENCIES AND QUALIFICATIONS: § Strong communication skills, both written and verbal § Strong listening, organization and priority setting skills. § Ability to work in a fast-paced environment and juggle multiple priorities. § Ability to think quickly, assess a situation and make a sound decision. § Ability to provide best-in-class customer service § Working knowledge of service order processing experience § Knowledge of complex rehab equipment and products § Prior experience working in durable medical equipment industry § Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. § Knowledge of MS Word, Excel, PowerPoint, and Outlook PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Frequent use of hands, wrists, fingers associate with computer equipment. § Prolonged periods of time working at a desk and/or on a computer. § Occasionally move and reach with arms and hands. § Ability to communicate effectively. § Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $33k-44k yearly est. 8d ago
  • Electric Power Sales and Service Representative

    All Job Postings

    Service representative job in Lake Charles, LA

    POWER UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! THE OPPORTUNITY We are looking for a Electric Power Sales and Service Rep for our Electric Power Division. This position will cover the Southwest Louisiana Territory. The person in this role is primarily responsible for growing Louisiana Cat's parts and service business through developing relationships and adding customers in selling Customer Value Agreements (CVA's). The person in this role will be responsible for consultative sales providing Electric Power solutions, including generators, pumps, engine driven equipment, and switchgear, for customers across Louisiana. YOUR CONTRIBUTION Provide Electric Power solutions for our customers through your knowledge of Louisiana CAT products Conduct Electric Power inspections based on Caterpillar company standards Analyze leads and build efficient call plans to sell solutions to both new and stablished customers. Consult with customers about CAT Electric Power life cycles, maintenance process and replacement parts solutions Work cross-functionally and collaborate with Parts & Service Department and Electric Power divisions to meet customer needs YOUR VALUE You will serve as a sales consultant for customer accounts in your defined territory You will have the sales tools and building blocks to BUILD A CAREER here at Louisiana CAT You will collaborate with your Sales Management / General Manager to establish sales goals on monthly, quarterly and annual basis MOST IMPORTANT QUALIFICATIONS Required: Strong sales consultative communication as role is a "customer-facing" position Required: Strong knowledge and skills of Microsoft Office software including Outlook Highly Preferred: Knowledge or experience using CRM (Customer Relations Management) software such as Salesforce.com Highly Preferred: Knowledge of Caterpillar product lines is strongly desired; other Heavy Equipment experience is helpful Preferred: Bachelor's Degree JOB FACTS Ability to act as a sales consultant conducting physical hands-on inspections Ability to travel within the state of Louisiana and valid U.S. Driver's License with clean MVR (Motor Vehicles Record) LOUISIANA CAT BENEFITS Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health) Short- and Long-Term Disability Insurance Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies 401K Plan with Company Match Paid Holidays & Vacation Technician Tool Loan Program up to $2,000 Safety Boot / Safety Prescription Glasses Allowances Employee Discounts Credit Union Technician Career Development Program - Shop & Field Service Training SAFETY IN ALL WE DO We require strict compliance with PPE (personal protective equipment) safety regulations. We maintain compliance with all Federal, State and Local safety and company regulations. All employees must follow all Company Health, Safety & Environmental (HSE) procedures. Louisiana Cat is a drug-free workplace, including marijuana and THC products. WHY PEOPLE JOIN LOUISIANA CAT We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers. We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards. We are committed to the long-term growth and success of both our employees and customers. We have energy, focus and passion delivering results because what we do impacts our customers each and every day. We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries. We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat. We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs. WHO WE ARE We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA. ADDITIONAL INFORMATION Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans. Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information Pay Transparency Nondiscrimination Provision: click here for more information Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.
    $50k yearly 60d+ ago
  • Customer Service Representative

    Default 4.5company rating

    Service representative job in Lake Charles, LA

    Part-time Description Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with you? Do you have an outstanding smile? Are you a positive, up-beat person? Do you provide personalized service that creates customer loyalty? Can you sense what another person wants and needs before they ask? Do you always live up to your commitments? Do you like a fast-paced work environment? Are you excited to provide a level of customer service unrivaled by the competition? The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department. Requirements Responsibilities and Duties Greet customers in a friendly, professional manner Provide concierge services to pilots and customers including making reservations as required Invoicing for services rendered to customers and pilots Record customer preferences in Million Air CSI system Proactive preparation for all incoming aircraft Provides timely feedback to the company regarding service failures or customer concerns Partner with line service team to meet and exceed customer's service expectations Keep hospitality bar stocked with snacks and beverages Maintain neat work area at all times to include front desk, lobby, and all FBO amenities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Customer focus- naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Strong computer skills including Microsoft office products and point of sale programs Basic mathematical knowledge Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record) Bi-lingual preferred Reporting Relationship This position reports to the Customer Service Manager Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 25 pounds Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Position Type and Expected Hours of Work This is a non-exempt position. This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience preferably in the service industry High School Diploma or equivalent Excel Data Base experience Entry level position Ability to work evenings weekends, and holidays Acceptable driving record Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening Benefits Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses. AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Pay: $15.00 per hour
    $15 hourly 60d+ ago
  • ANIMAL SERVICES OFFICER

    Calcasieu Parish, La 3.5company rating

    Service representative job in Lake Charles, LA

    Salary $18.93 - $26.75 Hourly Job Type Full-Time Job Number 2025-00188 Department Animal Services Opening Date 01/06/2026 Closing Date 2/24/2026 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series. Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports. Examples of Duties (The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.) * Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways. * Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues. * Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners. * Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals. * Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets. * Performs other duties of a similar nature or level. SUPERVISORY RESPONSIBILITIES This position does not require supervisory responsibilities. Requirements EDUCATION AND EXPERIENCE High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS Euthanasia Certification; Crematory Operation Certification; Valid Driver's License as per State law or requirement. Law Enforcement Commission LACA Chemical Immobilization QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE * Animal handling techniques and applications; * Animal traps, catch poles, and chemical immobilization techniques; * Capturing and restraining domestic animals and livestock; * Animal care and nutrition requirements; * Investigation methods and procedures; * Animal identification techniques; * Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes; * Customer service principles; * Recordkeeping principles; * Computers and related software applications. SKILLS * Handling animals in a safe manner; * Capturing, restraining, and handling animals and livestock; * Responding to emergency situations; * Euthanizing animals; * Conducting investigations; * Providing customer service; * Preparing and maintaining records; * Using computers and related software applications; * Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Supplemental Information PHYSICAL REQUIREMENTS * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. * Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects. * Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel. WORK ENVIRONMENT * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration. * The noise level in the work environment is usually loud. UNIFORM An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement. NOTE The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. WORK SCHEDULES Varied work schedules allow our employees excellent work-life balance. Schedules vary by department and include the following: * Part-time * Full-time * Temporary * Rotating shifts * 12-hour shifts * 4/10s * 9/80s * 5/8s VACATION Vacation with pay begins accruing from date of employment. SICK LEAVE Sick leave begins accruing from the date of employment. OTHER PAID LEAVE BENEFITS Funeral Leave, Civil Leave (Jury Duty), and Military Leave HOLIDAYS Depending on the position the employee is hired into, employee receives the following paid holidays from the date of hire: * New Year's Eve * New Year's Day * Martin Luther King Jr. Day * Mardi Gras Day * Good Friday * Memorial Day * July 4th * Labor Day * Veterans' Day * Thanksgiving Day & Friday after * Christmas Eve * Christmas Day * One (1) Personal Day RETIREMENT Employees are required to participate in the Parochial Employees' Retirement System of La. (Plan A) upon date of employment. DEFERRED COMPENSATION A supplemental tax-free retirement account is offered through Nationwide Retirement Solutions. Contribution is the responsibility of the employee via payroll deduction. SOLUTIONS COUNSELING AND EAP Free professional help with personal problems for Calcasieu Parish Police Jury employees and their families. EMPLOYEE FITNESS PROGRAM The Parish pays an employee fitness allowance toward a fitness facility membership. Allowance is dependent upon employee attending their selected fitness program at least 8 times per month. ONSITE MEDICAL CLINIC Health Connection, the Calcasieu Parish Police Jury's onsite medical clinic, provides office visits for a $5.00 co-pay to employees and their Calcasieu Parish Police Jury insured dependents. LIFE INSURANCE Basic Life and AD & D - $10,000 Life and AD & D coverage for the employee is included with the health insurance at no cost to the employee. * Supplemental Life and AD & D * Employee can purchase term additional Life/AD & D in increments of $10,000 up to a maximum of $500,000.Term Life/AD & D is also available for an employee's spouse and eligible dependents. VISION A supplemental vision program is available to employees through Always Care. MAJOR MEDICAL Major medical insurance is offered for employees with options to add family to the major medical plan. DISCOUNTS Dell Computers Offers a special members' only store with discounts and monthly specials. Verizon Wireless Offers employee discounts for wireless service. Sprint Offers service discounts on Sprint and Nextel devices. AT&T Offers discount on service, free phones available, free shipping for online purchases, exclusive offers, sales, & packages. My Phone MD 630 Prien Lake Road, Suite C Lake Charles ************** ************************* Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge. Fix My Phone 3467 Nelson Road Lake Charles ************** ****************** Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge. 01 Do you have a high school diploma or equivalent? * Yes * No 02 Do you have a valid Driver's License? * Yes * No 03 Are you a current Calcasieu Parish Police Jury employee? * Yes * No Required Question
    $18.9-26.8 hourly Easy Apply 14d ago
  • Billing Office Call Center Representative

    Center for Orthopaedics

    Service representative job in Lake Charles, LA

    The Billing Office Call Center Representatives' primary role will be to serve as the first point of contact for patients with billing inquiries or concerns providing exceptional customer service, ensuring patient satisfaction utilizing excellent communication skills. They will be responsible for collecting and posting patient payments utilizing skills in data entry, organization, and communications. ESSENTIAL FUNCTIONS: Answer patient calls to a dedicated billing line to address billing questions/concerns providing accurate, satisfactory answers and/or directs calls to appropriate teams. Handle patient complaints and issues, escalating them to higher authorities if necessary. Accurately notate all conversations in PMS database under patient account Post Patient/Guarantor payments received via paper or electronically accurately and timely to patient accounts. Allocate all collected patient payment transactions that can be posted to charges by EOM closing. Performs daily reviews of patient statement batches and submits to clearinghouse for distribution. Assist other teams with questions regarding billing transactions or credit balances. Initiate patient payment plans as needed. Ensure strict confidentiality of all patient information in accordance with HIPAA regulations. Assist with other financial duties as assigned. KNOWLEDGE: Excellent data entry skills and must have a strong attention to details Adequate and appropriate levels of oral and written communication of the English language Basic math Basic keyboarding and computer skills Knowledge of EOB's co pay/coinsurance/deductibles, denial codes, and insurance allowable, adjustments Knowledge of Microsoft Word and Excel EXPERIENCE: 1 yr. previous experience posting payments and adjustments in Medical Accounts Receivables (preferable) Experience working in a fast-paced environment.
    $24k-32k yearly est. 6d ago
  • Slot Customer Service Attendant

    Delta Downs Racetrack Casino Hotel 3.5company rating

    Service representative job in Vinton, LA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service. Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation. Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards. Establish and maintain professional relationships with guests and team members to promote a positive gaming environment. Utilize radio communication effectively to relay important information and updates to relevant personnel. Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff. Implement and maintain proper key control procedures to safeguard casino assets. Process and deliver jackpot payouts to winners in accordance with established protocols and security measures. Qualifications We are seeking dedicated professionals to join our casino floor team as Slot Attendant Customer Service Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications: Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards Strong interpersonal skills to establish and maintain professional relationships with guests and team members Effective communication abilities, including proficient use of radio equipment for relaying important information Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment Understanding of and commitment to proper key control procedures to safeguard casino assets Ability to process and deliver jackpot payouts in accordance with established protocols and security measures Commitment to providing exceptional customer service in a fast-paced gaming environment Knowledge of gaming regulations and compliance requirements preferred Flexibility to work various shifts, including nights, weekends, and holidays Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $24k-32k yearly est. 48d ago
  • Customer Service Representative - Lake Charles, LA

    Kedia Corporation

    Service representative job in Lake Charles, LA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 2d ago
  • Customer Service Rep(05266) - 4421 Lake St

    Domino's Franchise

    Service representative job in Lake Charles, LA

    🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 60d+ ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Service representative job in Lake Charles, LA

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative (On-site Call Center Position)

    First Federal Bank of Louisiana 3.7company rating

    Service representative job in Lake Charles, LA

    First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position. About Us First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender. Position Summary Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties. Essential Duties & Responsibilities include, but are not limited to, the following: Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential Processes incoming mail; processes address changes; validates detailed information Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits Assists with customer tax levies Provides support regarding end of year tax forms Researches and resolves customer complaints; provides follow-up Provides support for electronic banking products and services; troubleshoots issues as needed Processes verification of accounts Recognizes, documents, and alerts supervisors of trends in customer calls Orders and distributes branch deposit account supplies Assists in scheduling and training, as directed by supervisor Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy. Contributes to team effort by accomplishing related duties, as assigned Minimum Qualifications High school diploma or GED, A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • ES&H Representative (Night) - Lake Charles, LA

    Msccn

    Service representative job in Lake Charles, LA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Project Overview: Louisiana LNG is located approximately 11 miles southwest of Lake Charles, Louisiana. The project includes a mid-scale, mixed-refrigerant Liquefied Natural Gas (LNG) production and export facility on the west side of the Calcasieu River. There are five identical process plants. Each process plant consists of one gas pre-treatment unit, one condensate stabilization unit, and four Chart heavy hydrocarbon (HHC) removal and liquefaction groups. The facility will include associated utilities, refrigerant storage, three 235,000m3 full-containment LNG storage tanks, and three marine berths. Job Summary: As the Project ES&H (Environmental, Safety and Health) Representative, you will be responsible for providing ES&H advice and facilitating, promoting, and coordinating activities related to ensuring the health and safety of all project employees is maintained. The successful candidate will champion ES&H on the project and continuously contribute to a positive safety culture - leading by example, coaching personnel, and providing timely advice and support as required for the project workforce. The successful candidate will be willing and able to work a reasonable amount of overtime and if required night shift, as needed to support safe project execution. The ES&H Advisor is a field-based role, providing support to management, supervision, craft professionals and subcontractors. This role requires high levels of engagement with field-based teams, accessing elevated work areas via multi-level stairs, permanent and temporary vertical ladders, scaffolding and aerial work platforms. This roles is assigned to nightshift. Major Responsibilities: Provides assistance in a wide variety of Environmental, Safety, and Health (ES&H) disciplines to facilitate implementation of Bechtel's ES&H program and ES&H Management System to include aiding compliance with Bechtel's ES&H standards, applicable regulatory requirements, and contractual commitments Assists in the development, implementation, and maintenance of programs, systems, and procedures necessary for the safety and health of employees and protection of the environment and communities Maintains ES&H databases, inclusive of incident events, audit/assessment findings, and corrective actions Performs statistical analysis of ES&H data to help identify performance trends and contributing factors as part of continuous improvement Helps identify and coordinate any unique software systems and electronic innovation used by ES&H personnel Leads teams in conducting risk assessment, studies, mitigation planning, and monitoring in response to ES&H issues Prepares communications, writes reports, and prepares documents for program execution and records retention Assists with incident notifications, leads investigations, and prepares incident investigation reports Recommends and implements improvements in processes, procedures, and work activities to minimize hazard potential Participates in and supports employee training, emergency preparedness, and quality assurance programs Supports ES&H recognition programs Researches issues and provides regulatory interpretation and technical advice Provides support to ES&H field and office personnel, inclusive of all ES&H disciplines Additional Qualifications/Responsibilities Education and Experience Requirements: Requires a bachelor's degree (or international equivalent) and 5+ years of relevant experience or 8+ years of relevant work experience. Required Knowledge and Skills: Provides safety technical support and assistance, coordinating safety requirements and formulation of risk reduction measures with engineering, construction, subcontractors and other ES&H Representatives. Provides coaching and mentoring as needed within assigned areas when opportunities for improvement are observed regarding at risk conditions and behaviors. Participates in engagements with customers, project team members, and subcontractors to advise them of ES&H requirements. Conducts ES&H inspections/assessments of project activities to monitor compliance with applicable ES&H requirements including contractual commitments, permits and the project's ES&H plans. Identifying and acting upon opportunities for improvement through construction supervision (i.e., Foreman/General Foreman/Superintendents), validating that appropriate action is taken to correct the identified opportunity for improvement, e.g., mitigating the observed dropped object potential. Lead and participate in, as required incident investigations, preparing Initial Incident Notifications, conducting investigations, and completing Incident Investigation Reports, meeting quality and timeframe expectations. Attend and support daily Pre-Start and Focus4Safety Card Meetings and be in the designated work location by shift start time. Attend, participate in, and support ES&H Program activities, i.e., Leadership Engagement Walkdowns, Near Miss Reporting, Weekly Supervisor Safety Meetings, Supervisor Mentoring Program, etc.Skilled in oral and written communication and knowledge of computer applications. Knowledge of national environmental and safety laws/regulations and regulatory agencies' processes and responsibilities, industry standards/practices for compliance, and best management practices for minimizing potential ES&H risks during project execution. Knowledge of engineering and construction systems, methods, and work processes. Skilled in oral and written communication and knowledge of computer applications. Additional Information: Work requires the physical ability to conduct field inspections including but not limited to: extensive walking in and around a construction site often in high heat and high humidity conditions, climbing ladders, climbing scaffolding, working on elevated platforms, working on uneven surfaces, and working in small or confined spaces. Some lifting may be required. Must have the ability to walk into and out of the project (enter/egress). Must be able to use appropriate standard issued Personal Protection Equipment (PPE) required for each assigned task (i.e. harness, life vest, lift buckets, etc.).
    $24k-38k yearly est. 7d ago
  • Customer Service Representative-Floater

    West Calcasieu Cameron Hospital 4.0company rating

    Service representative job in Sulphur, LA

    Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance. B. Experience Requirements: Prefer experience in exercise and fitness. C. Special Requirements: Basic Life Support -- Course C and Standard First Aid JOB RELATED HAZARDS Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
    $21k-28k yearly est. 60d+ ago
  • Central Services Rep-632000

    Coushatta Resort 4.2company rating

    Service representative job in Kinder, LA

    Responsible for promoting Coushatta Casino Resort, in accordance with its Mission and Objectives, and ensuring optimum Guest service and satisfaction. Responsible for providing accurate, timely information to VIP Guest about casino and hotel policies, services, and amenities. Responsible for answering switchboard, directing calls to appropriate individuals, taking accurate messages and delivery same, wake up, paging, and do not disturb services, and effectively resolving minor guest disputes. EDUCATION and/or EXPERIENCE: High School Diploma or General Education Degree (GED) required. Some college courses in Hotel Management preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication skills. Must have the ability to effectively perform on one's own. Must be computer literate, with proficiency in Microsoft Word and Excel. Must be able to effectively resolve problems, based on common sense use of reasoning ability, as well as knowledge of established company policies.
    $26k-31k yearly est. 4h ago
  • Service Development Representative

    CLHG-Dequincy LLC

    Service representative job in DeQuincy, LA

    Job Description The Service Development Representative is responsible for educating medical and business professionals, community resources, and others within the service area of the programs and services that our facility provides. He/She will be expected to apply experience, creativity, planning and leadership to achieve financial and strategic goals for assigned territory. He/She should be seeking new revenue opportunities while maintaining existing revenue by establishing and maintaining customer relationships. He/She is actively involved in business development by one-to-one contact and professional education. QUALIFICATIONS: Three years of proven successful Marketing/Sales experience in a healthcare setting preferred Experience in Medicare and Medicaid reimbursements and commercial insurance preferred Basic to intermediate experience with Microsoft office products - Word, Excel preferred Must have a valid driver license and a clean motor vehicle record, as well as carry applicable insurance as required by state law Must be able to read, write, and speak English, as well as possess excellent verbal and written communication skills
    $22k-32k yearly est. 1d ago
  • Financial Services Representative

    Worldacceptance

    Service representative job in Lake Charles, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 45d ago
  • ANIMAL SERVICES OFFICER - PART-TIME

    Calcasieu Parish, La 3.5company rating

    Service representative job in Lake Charles, LA

    Salary $18.93 - $26.75 Hourly Job Type Part-Time Job Number 2025-00189 Department Animal Services Opening Date 01/06/2026 Closing Date 2/24/2026 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series. Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports. Examples of Duties (The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.) * Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways. * Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues. * Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners. * Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals. * Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets. * Performs other duties of a similar nature or level. SUPERVISORY RESPONSIBILITIES This position does not require supervisory responsibilities. Requirements EDUCATION AND EXPERIENCE High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS Euthanasia Certification; Crematory Operation Certification; Valid Driver's License as per State law or requirement. Law Enforcement Commission LACA Chemical Immobilization QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE * Animal handling techniques and applications; * Animal traps, catch poles, and chemical immobilization techniques; * Capturing and restraining domestic animals and livestock; * Animal care and nutrition requirements; * Investigation methods and procedures; * Animal identification techniques; * Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes; * Customer service principles; * Recordkeeping principles; * Computers and related software applications. SKILLS * Handling animals in a safe manner; * Capturing, restraining, and handling animals and livestock; * Responding to emergency situations; * Euthanizing animals; * Conducting investigations; * Providing customer service; * Preparing and maintaining records; * Using computers and related software applications; * Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Supplemental Information PHYSICAL REQUIREMENTS * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. * Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects. * Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel. WORK ENVIRONMENT * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration. * The noise level in the work environment is usually loud. UNIFORM An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement. NOTE The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. This position is not eligible for the Calcasieu Parish Police Jury benefit package. 01 Do you have a high school diploma or equivalent? * Yes * No 02 Do you have a valid Driver's License? * Yes * No 03 Are you a current Calcasieu Parish Police Jury employee? * Yes * No Required Question
    $18.9-26.8 hourly 2d ago
  • Slot Customer Service Attendant

    Delta Downs Racetrack Casino Hotel 3.5company rating

    Service representative job in Vinton, LA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service. Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation. Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards. Establish and maintain professional relationships with guests and team members to promote a positive gaming environment. Utilize radio communication effectively to relay important information and updates to relevant personnel. Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff. Implement and maintain proper key control procedures to safeguard casino assets. Process and deliver jackpot payouts to winners in accordance with established protocols and security measures. Qualifications We are seeking dedicated professionals to join our casino floor team as Slot Attendant Customer Service Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications: Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards Strong interpersonal skills to establish and maintain professional relationships with guests and team members Effective communication abilities, including proficient use of radio equipment for relaying important information Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment Understanding of and commitment to proper key control procedures to safeguard casino assets Ability to process and deliver jackpot payouts in accordance with established protocols and security measures Commitment to providing exceptional customer service in a fast-paced gaming environment Knowledge of gaming regulations and compliance requirements preferred Flexibility to work various shifts, including nights, weekends, and holidays Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $24k-32k yearly est. 18d ago
  • Customer Service Representative (On-site Call Center Position)

    First Federal Bank of Louisiana 3.7company rating

    Service representative job in Lake Charles, LA

    First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position. About Us First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender. Position Summary Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties. Essential Duties & Responsibilities include, but are not limited to, the following: Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential Processes incoming mail; processes address changes; validates detailed information Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits Assists with customer tax levies Provides support regarding end of year tax forms Researches and resolves customer complaints; provides follow-up Provides support for electronic banking products and services; troubleshoots issues as needed Processes verification of accounts Recognizes, documents, and alerts supervisors of trends in customer calls Orders and distributes branch deposit account supplies Assists in scheduling and training, as directed by supervisor Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy. Contributes to team effort by accomplishing related duties, as assigned Minimum Qualifications High school diploma or GED, A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties & Responsibilities This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Guest Services Rep-632010

    Coushatta Resort 4.2company rating

    Service representative job in Kinder, LA

    Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction. EDUCATION and/or EXPERIENCE: High School diploma or GED required. Some college courses in Hotel Management preferred. Previous guest service experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
    $22k-27k yearly est. 4h ago

Learn more about service representative jobs

How much does a service representative earn in Lake Charles, LA?

The average service representative in Lake Charles, LA earns between $19,000 and $37,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Lake Charles, LA

$26,000

What are the biggest employers of Service Representatives in Lake Charles, LA?

The biggest employers of Service Representatives in Lake Charles, LA are:
  1. Louisiana Cat
  2. All Job Postings
Job type you want
Full Time
Part Time
Internship
Temporary