Service representative jobs in Lynchburg, VA - 316 jobs
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Delivery Representative
Amerigas Propane 4.1
Service representative job in Roanoke, VA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 02/27/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $27.25 to $28.25 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$27.3-28.3 hourly 9d ago
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Enterprise Solutions Representative
Pitt Ohio Express 4.5
Service representative job in Roanoke, VA
PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Roanoke, VA area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
* Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned
Other Duties
* Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business.• Participate in monthly terminal safety meetings and summer driver cookouts.
Qualifications
* Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential
Working Conditions
* Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
$23k-30k yearly est. Auto-Apply 60d+ ago
Client Specialist
Baird 4.7
Service representative job in Lynchburg, VA
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach.
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$74k-106k yearly est. 54d ago
Customer Service Advisor
Virginia Lube/Jiffy Lube
Service representative job in Lynchburg, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
$25k-32k yearly est. 7d ago
Appointment Specialist - Call Center (Bi-lingual a Preferred)
Blue Ridge Medical Center 4.2
Service representative job in Arrington, VA
Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC.
Responsibilities:
Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider.
Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff.
Make calls as needed to schedule/reschedule appointments
Work closely with nursing staff to triage patient needs and schedule appointments.
Communicate with no-show patients by phone or by mail as directed by provider and center policy.
Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner.
In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments.
Play and active role in training new employees who are member of the care team or patient services team.
Communicate with clarity and courtesy on telephone, in person and in written communication.
Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary.
Empanel patients in the electronic medical record system
Assist coworkers with all front office and scheduling functions.
Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.
$30k-35k yearly est. 60d+ ago
Associate Customer Service Representative Everyday Banking
W.F. Young 3.5
Service representative job in Roanoke, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative Everyday Banking in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training and Schedule:
You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Compensation:
Starting rate $20.00 per hour
Posting Location(s):
7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
18 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$20 hourly Auto-Apply 3d ago
Associate Customer Service Representative Credit Cards
Wells Fargo 4.6
Service representative job in Roanoke, VA
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer ServiceRepresentative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations** :
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
**Training Schedule:**
+ Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.
+ We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST).
+ Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
**Job Location:**
+ 7711 Plantation Rd Roanoke VA 24019
@RWF22
**Posting End Date:**
11 Feb 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-513929
$32k-40k yearly est. 7d ago
Customer Relations Specialist (Customer Care-Retail-Inside Sales opportunity in Bedford, VA; competitive pay and benefits; stability)
Blossman Gas Jobs 4.3
Service representative job in Bedford, VA
Are you looking for a growing, but stable company in which to build a career in the Bedford County, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in Bedford, VA. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialist / Store Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Ability to positively promote products and services
Reliable; solid work ethic
Desire to work M-F from 8-5 with limited overtime
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$31k-39k yearly est. 25d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Service representative job in Roanoke, VA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$25k-31k yearly est. 3d ago
Customer Service Advisor
Virginia Lube
Service representative job in Roanoke, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
$25k-32k yearly est. 13d ago
Call Center Representative
Kenworth Sales Company 4.6
Service representative job in Roanoke, VA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Roanoke, VA location.
The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
Schedule: 3pm - 11:30pm
Duties and Responsibilities:
Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues
Coordinate the development of the program with all Kenworth Sales Company Branches.
Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
Work directly with and assist each Corporate Service Director and District Service Manager as needed.
Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
Keeps a log of the details of communication with customer/dealer throughout the repair process.
Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
Qualifications:
Ability to read and comprehend English instructions and information.
High school diploma or equivalent.
Must have a working knowledge of all heavy truck repair methods.
Must have a highly technical background with good troubleshooting skills.
Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
Must have the ability to identify and meet Customer needs and requirements.
Must be a hard worker and a self-starter and a problem solver.
Excellent organizational, communication, and time management skills.
Exceptional phone and Customer service skills required.
Appearance must meet company requirements.
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$23k-30k yearly est. 13d ago
Practice Call Center Operator
Carilion Clinic Foundation 4.6
Service representative job in Roanoke, VA
Employment Status:Full time Shift:Day (United States of America) Facility:2301 Brambleton Ave SW - RoanokeRequisition Number:R157277 Practice Call Center Operator (Open) How You'll Help Transform Healthcare:Days, Shift and Hours may determine on the needs the determined an discussed established during the interviewing process.
The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic. Working in a call center environment, the Contact Center Specialist serves as a central link of communication between Carilion Clinic, patients, medical staff, and the general public.
The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic. Working in a call center environment, the Contact Center Specialist serves as a central link of communication between Carilion Clinic, patients, medical staff, and the general public.
Effectively communicates and demonstrates patient focused telephone etiquette to ensure an easy, empathetic, solution-oriented experience while answering and facilitating calls across the Carilion Clinic service area. Calls are received, screened, and routed quickly and appropriately based on the facility called and the callers need. Expedites customer inquiries, requests, and/or complaints using excellent public relations skills.
Answers after-hours calls for physician practices, paging on call providers using a secure messaging platform.
Receives and processes clinical codes and hospital emergencies by notifying appropriate personnel, following established protocols and procedures. Prioritizes calls and notifications correctly and promptly while rendering good judgment. Recognizes, reports and records emergency events. Follows up on all events to ensure that the necessary individuals and teams responded.
Confirms appointments and provides basic appointment information after properly authenticating patients to ensure the protection of private health information.
Demonstrates proficiency and skill in responding to multi-channel communications. Maintains acceptable call metrics including average speed of answer, average handle time, and AUX ratio.
Work is performed in a busy call center environment. To provide exceptional service, the Contact Center Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professionals 80 percent of the day, with the ability to service inquiries without consultation. Average incoming call volumes can exceed 100 calls per hour during peak call-time. Position may be eligible for and/or required to telework based on work team and business need. Work may be stressful at times and can directly impact patient care. Hours may vary and additional time or overtime may be required to meet workload requirements.
What We Require:
Education: High school diploma or equivalent required.
Experience: Three years customer service experience preferred.
Other Minimum Qualifications: A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication is required. Must have strong keyboarding and computer skills.
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Recruiter:
EVA LIPSCOMB
Recruiter Email:
*****************************
For more information, contact the HR Service Center at **************.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: *******************************************************************
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
$23k-28k yearly est. Auto-Apply 7d ago
Floating Retail Banking Representative
Bank of Botetourt
Service representative job in Buchanan, VA
Full-time Description
Bank of Botetourt has an open position for a Floating Retail Banking Representative for our Botetourt, Roanoke County and Salem Offices. Banking experience is not required but is preferred. Qualified applicants must have be ability to learn and be competent in performing various banking duties such as; processing teller transactions, demonstrating superior customer service and promoting bank products and services.
Taking Care of You
At Bank of Botetourt "Taking Care of You" is more than a slogan, it's our promise to the community. For over 100 years, Bank of Botetourt has been committed to reaching out within our local communities to do all we can to further the area's overall economic development. As a community partner, we make charitable contributions for education, culture and the arts, social service agencies, charitable activities, community and economic development, and other programs that impact the needs of our communities. By bridging the needs of our local communities with the resources of Bank of Botetourt, we help to improve the quality of life for residents in our service areas. We realize that we can only be as successful as the communities we serve!
Volunteerism
Being a good corporate citizen means being actively involved in the community. Bank of Botetourt employees are encouraged to participate through mentoring, volunteering, sponsoring, and public service. Every day, our employees provide their time and talents for efforts that are important to their local communities - some read to children, others work during parades and festivals, some donate blood, or participate in walk-a-thons. We are proud of the many employees who generously donate so much of their time in support of charitable, civic, and professional organizations.
Requirements
SUMMARY: Provides a variety of customer savings, checking and credit account transactions, as well as customer services while maintaining high customer service standards on a part-time basis.
Essential Functions
Greet customers and receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
Receives payment on all loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
Issues certified checks, VISA travel and gift cards, cashier checks and direct customers on how to purchase US Savings Bonds.
Process bank-by-mail and night depository items and recording proper information on bank forms.
Close accounts or transfer funds, as requested.
Collect utility payments and disburses funds to the proper company.
Completes “IRS Currency Transaction Report 4789” for all cash transactions over $10,000.
Count, prove and package currency and coin.
Balance cash drawer and prepare teller sheets.
Cash checks, pay withdrawals from savings accounts, redeem savings bonds and coupons.
Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
Know the Bank's products and services thoroughly.
Look for opportunities to sell Bank services.
Sells and/or refers Bank's products and services to customers and prospects. Also participates with manager in the allocation of retail sales goals and the achievement of individual sales goals.
Maintains the proper amounts of currency and coin in till.
Understands their role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
Maintains a neat and orderly work area and ensures that all negotiable items and confidential records are properly secured.
Uses computer system to make inquiries as to account status.
Operate standard office machines, including coin sorter, coin wrapper, currency counter, teller machine, copier, typewriter, fax machine and adding machine.
Ensures that the teller station is properly stocked with forms, supplies, etc.
Balance ATMs.
Assist in receiving and processing deposits for Bank of Botetourt Elementary Savings Program.
Expectations
Provide superior customer service.
Represent the bank in a professional manner.
Represent Bank of Botetourt in community affairs and events.
Treat all staff members with the utmost respect and cooperation.
Conduct business to maximize shareholder value.
Promptly report known or suspected violations of BSA laws, rules, or regulations involving the bank, its customers, or any other parties, or violations of the bank's BSA compliance program to the BSA Officer or Coordinator.
Perform other duties as assigned.
This is not all inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
$30k-38k yearly est. 60d+ ago
Delivery Representative
Amerigas Propane 4.1
Service representative job in Fishersville, VA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 01/26/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
$2,500 employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $31.00 to $32.00 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$31-32 hourly 1d ago
Enterprise Solutions Representative
Pitt Ohio 4.5
Service representative job in Roanoke, VA
PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Roanoke, VA area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply.
PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people.
PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment.
We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Purpose
To contribute to the profitable growth of the company's LTL and supply chain solution services.
Responsibilities
• Manage a portfolio of accounts with a special focus on building shipper relationships.
• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.
• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.
• Secure accurate supply chain maps to support our consultative sales approach.
• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers.
• Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory.
• Effectively communicate the value of logistic and supply chain solutions to your account base.
• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.
• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.
• Support PITT OHIO Operations and Administration in reducing cost with your customer base
• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments
• Support all Company goals and policies
• Able to react to change productively and handle other essential tasks as assigned
Other Duties
• Interface with Operations, Pricing, Claims, Collections and other internal departments
• Able to react to change in response to changes in the Company's go-to-market strategy.
• Proficiently use PITT OHIO Sales applications.
• Participate in “Huddles” (collaborative sales meetings) to grow business.
• Participate in monthly terminal safety meetings and summer driver cookouts.
Qualifications
• Minimum 3-5 years sales experience
• Previous experience or ability to learn the transportation industry preferred.
• Previous experience or ability to learn business-to-business selling.
• Fluent English language skills required to effectively communicate with internal and external customers
• Must possess excellent interpersonal, verbal and written communication skills
• Experienced in Microsoft Office programs and the Internet
• Skillful typing
• Valid Drivers License and clean driving record required
• Problem solving, negotiation, and time management skills are essential
Working Conditions
• Travel is required; must be able to energetically travel by car, plane or public transportation
• Weekend and evening entertainment required
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
$23k-30k yearly est. Auto-Apply 60d+ ago
Client Specialist
Robert W. Baird & Co. Incorporated 4.7
Service representative job in Lynchburg, VA
About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach.
* Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
* Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
* Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
* May schedule client appointments and/or conference room for appointments.
* Assemble/generate materials including paperwork and reports for client meetings.
* Understand and ensure business adherence with firm and financial industry regulatory policies.
* May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.).
* Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
* May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
* Seek ways to enhance FA(s) business effectiveness and marketability.
* Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
* May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
* May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
* Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
* 2+ years of prior industry and/or administrative work experience.
* Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
* Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
* Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
* Detail oriented with an emphasis on accuracy.
* Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
* Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
* Good analytical and critical problem-solving skills.
* Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$74k-106k yearly est. 15d ago
Associate Customer Service Representative Everyday Banking
Wells Fargo 4.6
Service representative job in Roanoke, VA
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer ServiceRepresentative Everyday Banking in **Roanoke** . Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
**Training and Schedule:**
+ You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
**Compensation:**
+ Starting rate $20.00 per hour
**Posting Location(s):**
+ 7711 Plantation Rd Roanoke VA 24019
@RWF22
**Posting End Date:**
18 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-510300
$20 hourly 35d ago
Associate Customer Service Representative Credit Cards
W.F. Young 3.5
Service representative job in Roanoke, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training Schedule:
Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.
We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST).
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
11 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Job Description
Are you looking for a growing, but stable company in which to build a career in the Bedford County, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in Bedford, VA. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialist / Store Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Ability to positively promote products and services
Reliable; solid work ethic
Desire to work M-F from 8-5 with limited overtime
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
$31k-39k yearly est. 27d ago
Customer Service Advisor
Virginia Lube/Jiffy Lube
Service representative job in Roanoke, VA
Job Description
A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile.
Advisor Job Responsibilities and Duties:
· Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs
· Calculate and provide customer with an estimate of work to be performed
· Explain process to clients so they understand what to expect and when their automotive will be repaired in time
· Record information gathered from each visit in our customer system
· Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers
· Consistent training on new services and products to offer customers
· Computer based training required, followed by one on one role play training and customer interaction training
· Professional appearance is always a must for this position
How much does a service representative earn in Lynchburg, VA?
The average service representative in Lynchburg, VA earns between $21,000 and $47,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Lynchburg, VA
$32,000
What are the biggest employers of Service Representatives in Lynchburg, VA?
The biggest employers of Service Representatives in Lynchburg, VA are: