Service Representative Jobs in Meadowbrook, VA

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Day to Day: Insight Global is looking for an Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire. The hourly pay rate for this role will be $18/hr. Must Haves: 1-2 years Inbound Call Center experience Strong Customer Service skills and Professionalism Reliability Excellent verbal and written communication skills Flu Shot or ability to get prior to Dec. 16th and must send documentation Pluses: Any healthcare or provider/physician contact center experience Experience working within managed care provider setting (coding, billing, etc.)

*****You MUST live in the Richmond, VA area****** The ideal candidate loves talking to people and proactively solving issues. The company is a family owned company with a strong belief in work/life balance and they value a collaborative team culture. This is a Hybrid Role. After training, you will work Mondays and Fridays from home and be in the office Tuesdays-Thursdays. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Live in the Greater Richmond, VA Area Have a Bachelor's Degree At least 1 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Customer Care Associate Immediate opportunity for a Customer Care Associate to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Support chain managers in helping to define, grow, and maintain relationships with chain account buyers to proactively define their future needs. Leverage ongoing contact with chain customers to support relevant programs/initiatives from Sales and Marketing. Assist chain managers with identifying, preparing, and/or documenting chain-account related collateral (e.g., account status, reporting trends, sales presentations). Identify and expedite ongoing issues/problems with a given chain, assisting in the planning and coordination of solutions. Participate in chain customer meetings as appropriate to ensure awareness, understanding, and involvement in operational issues and potential revenue opportunities. Build, maintain, and demonstrate in-depth working knowledge of all technology and/or reports required (e.g., 9ci) to support chain customer requests. Monitor and resolve problems, questions, and/or inquiries from customers, drivers, and sales team members regarding chain customer account details (e.g., one-off changes to chain account orders, requests for delivery information, inquiries for relevant documents). Triage/send incoming non-chain customer care e-mails/calls/e-inquiries to other parts of Enterprise Business Services (e.g., AP, AR) (e.g., Sales) as appropriate. Work collaboratively with other internal team members and chain customers as needed to obtain required information from and share results with appropriate stakeholders. This is a 6+ month contract-to-hire position in Ashland. Enjoy an onsite work environment. REQUIRED SKILLS: 1+ years of experience in a customer care role in a call center environment MS Office proficiency Detail-oriented Excellent communication skills High school diploma PREFERRED SKILLS: Bachelor's degree Associate's degree CRM Database Query Must be authorized to work in the US. Sponsorships are not available.

In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers. RESPONSIBILITIES Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders QUALIFICATIONS 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. Experience with Microsoft Office (Word, Excel, & Outlook) It'd be great if you also have: High school diploma or equivalent Experience with Microsoft Office and other business-related applications Experience in a call center environment Bilingual English/Spanish Strong customer service skills with the drive to resolve issues Excellent organizational skills The ability to thrive under pressure while delivering solutions that exceed customer expectations Category Code: JN003

Job Description Company: Fast Growing Roofing Company specializing in storm damaged roofing issues. Are you a driven sales professional looking to make a significant income while helping homeowners protect their most valuable asset? We’re looking for talented Roofing Sales Representatives to join our growing team. If you have a passion for sales, a customer-focused mindset, and an interest in the roofing industry, this is your opportunity to take your career to new heights! Key Responsibilities: · Lead Generation: Proactively identify and generate new leads through canvassing, referrals, networking, and other sales strategies. · Product Knowledge: Stay well-informed about the latest roofing materials, technology, and industry standards to confidently present the best options to clients. · Sales Process: Guide clients through every step of the sales process, from initial consultation to final contract, ensuring a seamless experience and building trust at every touchpoint. · Relationship Building: Establish and maintain long-term relationships with clients, ensuring satisfaction and fostering repeat business and referrals. What We’re Looking For: · Sales Experience: Proven success in a sales role, with preference given to candidates with roofing, construction, or home improvement experience. · Strong Negotiation Skills: Ability to negotiate effectively and close deals with a focus on customer satisfaction and long-term value. · Self-Motivated and Goal-Oriented: Thrive in a performance-based environment with the ability to meet and exceed sales targets. What We Offer: · Competitive Compensation: Unncapped commissions, with the potential to earn $150K-$250K annually based on performance. · Impact: Play a key role in helping homeowners safeguard their homes with reliable, high-quality roofing solutions. How to Apply: If you are a motivated sales professional who enjoys working with people and wants to grow your career in a thriving industry, we want to hear from you! Please submit your resume and a brief cover letter explaining why you’d be an excellent fit for this role. Qualified candidates will be contacted for an interview. Join our team and take your sales career to the next level while making a real difference in homeowners' lives! Company DescriptionFast Growing Roofing Company specializing in storm damaged roofing issues.Company DescriptionFast Growing Roofing Company specializing in storm damaged roofing issues.

Are you tired of working the same leads over and over? Tired of making less than you are worth? Tired of driving 100 miles to an appointment? If you like to have fun and need to make upwards of $100,000 a year, Paramount Builders Inc. may be your career destination. We have sales reps who are making over $350,000 annually; meaning we don't cap you!! You'll be running pre-qualified and confirmed leads every single day. Our marketing team of over 100 individuals works tirelessly to provide quality leads to our sales team. We want you to be successful and eclipse $100K+ per year! We will never stop helping you improve your skills. At no cost to you, we ensure all of our salespeople are trained in our software, exclusive products, and sales skills. Our Future Winners program is designed for our newest salespeople to meet monthly and improve their selling talent from professionals in the industry. We have been an industry leader for over 30 years, we can assure you that our process works! Requirements: 3+ years of sales experience required Valid State Driver's License High School Diploma or equivalent preferred "Smart" Phone and Apple iPad. Have high ethical and personal standards; we take our reputation very seriously Organized with good time management skills Self-Motivated and Competitive Nature Friends and family discount Demonstrated ability to develop a rapport with customers; good listening skills Must have reliable transportation Home improvement experience preferred but not required **This is not a remote position from home. Local travel is required to homeowners' residence** Compensation details: 70000-110000 Yearly Salary PI0c999a2b34b7-26***********2

Job Description We are seeking a Customer Consultant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company DescriptionCenter for adults with autism, great fun environment!Company DescriptionCenter for adults with autism, great fun environment!

Job Description We are seeking a candidate with a background in Sales and Customer Service to join our team in our company! We are looking to add 4-5 new Customer Service Associates to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues hands-on. Customer Service Associate Responsibilities: Handle customer inquiries and complaints directly Provide information in-perosn about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Assisting customers face-to-face with any billing and/or equipment issues Handling new customer acquisitions and qualifying potential clientele College graduates are encouraged to apply Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Perks with our Company: Weekly Bonuses & Incentives Full Training Travel Opportunities Opportunity for management growth Yearly R&R trips for qualifying reps Family-like work environment Currently, we are seeking to bring on someone with a background in GENERAL LABOR & CUSTOMER SERVICE! We are looking to fill positions in our Entry Level Customer Service Associate teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for fast-paced, high energy, competitive minded professionals to cross-train in all areas. Marketing and Sales Advertising and Public Relations Entry Level Management Customer Service Promotions WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE . Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship #LI-Onsite Powered by JazzHR YuBNYfzbXB

Client Service Representative Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client's first and last impression of Helping Hands Affordable Veterinary Surgery and Dental Care and it is important that all clients feel welcome, safe and comfortable. CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care. **Essential Functions and Responsibilities:** Skills and Qualifications: 1-3 years' experience in veterinary practice (or human medical practice) preferred Computer experience (email usage, word/excel) and proficiency required in front desk equipment (such as, fax machine, credit card machine, copy machine, and postage meter) Must possess basic math skills to determine proper deposits, make change, and process payments utilizing credit card and check terminal Excellent communication skills with clients and team members Proficient time management, ability to problem solve, learn, and handle multiple tasks Enthusiastic team player with a patient, and positive professional attitude. Benefits and Perks: Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment United Healthcare Dental Insurance; includes a 100% paid premium option for team members United Healthcare Vision Insurance options

Job Description MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 9am-8pm. This is a full-time position requiring open availability. We are looking for a reliable Reservations Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agent will assist in helping manage all day-to-day functions of the Reservations Department and will have a combination of duties mainly related, but not limited to, assisting guests with room and dining reservations, processing online reservations, handling amenity requests, and coordinating billing and shift reports. In addition, Agent will provide the Front Desk support by assisting guests at the time of check in and departure. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Reservations Agent will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

Job Title: Customer Engagement Representative Reporting to: Branch Manager or Customer Service Manager Status Non-Exempt Purpose The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch . In addition, this role will support our operations and outside sales team, as well as other offices and departments. Primary Responsibilities + Intake customer inquiries for equipment rental, order status, and general questions . + Develop and issue quotes for our products and services . + Follow up on quotes, record in Pine's database the outcome . + Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood . + Assist in branch sales and marketing efforts through outgoing phone calls and emails . + Communicate customer Order Confirmations and follow up upon delivery . + Update Pine's database with details and Call-Off information . + Assist in scheduling delivery and pick-up of orders. + Assist in locating equipment and shipping logistics . + Help provide solutions when customers have issues . + Enter repair orders when needed. + Setup product replacement when needed. + Maintaining contract files and customer correspondence . + Record & investigate customer inquiries . + PO processing when necessary . + Billing/Invoicing customers. + Credit card processing when needed. + Promote a positive Health and Safety attitude / workplace . + Have a basic understanding of our equipment and how it's used . + Keep a clean, organized well-maintained office. + Other duties as assigned . Knowledge, Skills, Core Competencies + Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone . + Ability to think analytically, with focus on problem troubleshooting . + A flexible and strong team player that can work in a fast-paced environment . + Microsoft Office proficient . Education/Expe rience + High School Diploma/GED or Higher + 2 years of Customer Service Experience, preferably in the environmental/safety or rental field Environment This is a non-safety sensitive position . Employee will be in an office environment. Employee will bend, walk, stand and may sit for long periods of time. This position is 70% sedentary and 30% active and may include activities such as walking, standing, bending, stretching, climbing (ladder). Must be able to lift up to 25 lbs assisted or unassisted . Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment

Job Description Purpose The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch . In addition, this role will support our operations and outside sales team, as well as other offices and departments. Primary Responsibilities Other duties as assigned . Knowledge, Skills, Core Competencies Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone . Ability to think analytically, with focus on problem troubleshooting . Education/Expe rience * High School Diploma/GED or Higher * 2 years of Customer Service Experience, preferably in the environmental/safety or rental field Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment

Customer Service Representative Private Advertiser **Customer Service Representative** Add expected salary to your profile for insights **Transform Your Building Dreams with Us** Step into the future of homebuilding with one of Australia's top suppliers of premium building products. Our reach spans 7 strategic locations across the country, providing over 500 esteemed customers-including the biggest names in the construction industry-with the finest materials and expert installations. At the heart of our mission lies a simple goal: to be the first choice for our customers by consistently delivering cutting-edge products, exceptional service, and forging strong, win-win partnerships. With us, every building project becomes a masterpiece. We are looking for a detailed oriented Customer Service representative to join our team. this position is all about supporting our impressive clients through stellar customer service, whether it's over the phone or through impeccable email inbox management. You'll be the heartbeat of our operations, ensuring every process runs smoothly and efficiently all while focusing on phenomenal customer experience. **Inbox Management:** Organise and allocate incoming emails for efficient processing. **Processing Quotations:** Review, upload, and send quotes**.** **Purchase Order Review:** Validate and manage purchase orders, handling variations. **Job Creation:** Set up jobs in our system (Trak) based on builder documentation. **Order Processing:** Upload builder documentation to SharePoint for SAGE creation. **Builder ETS Processing:** Conduct follow-ups and process SAGE entries **Customer Communication:** Handle inquiries via phone and email, providing top-notch service. We are a wonderful mix of experience and backgrounds and we expect nothing different from our new Operations Customer Service member. We would love you to bring experience in a similar position in the past and if that is within the construction industry it would be a wonderful plus. For us however, this is also about attitude! * We are looking for the people that organisation and planning is a must not a chore! * The ones who love attention to detail and understands a customer experience is number 1. **If this is you then apply today!**

MUST be fully flexible to work any day of the week (including weekends & holidays) on any shift ranging between 9am-8pm. This is a full-time position requiring open availability. We are looking for a reliable Reservations Agent to perform in a pleasant, professional, and efficient manner. The job is to create an overall positive experience by ensuring 100% guest satisfaction. Agent will assist in helping manage all day-to-day functions of the Reservations Department and will have a combination of duties mainly related, but not limited to, assisting guests with room and dining reservations, processing online reservations, handling amenity requests, and coordinating billing and shift reports. In addition, Agent will provide the Front Desk support by assisting guests at the time of check in and departure. This position will also include Hotel Operator shifts, answering Hotel Main Number. The Reservations Agent will be consistently attentive, courteous and efficient in dealings with guests, managers, employees and be able to work independently. Must possess the following: Customer service experience Excellent computer and phone skills to include ability to sell and promote services within the hotel Prior Reservations or Front Desk experience preferred but not required Flexible to work any shift, any day of the week, Saturdays, Sundays and Holidays

Owner Services/Reservations Agent March 2020 Job Code: Department: Reservations/Owner Services FLSA Status : Non-Exempt Reports To: Owner Services/Reservations Manager This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks. This position also enters rental reservations from online travel agencies, and maintains Marketing reservations. Specific Responsibilities: Core duties and responsibilities include the following: Enters and confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange. Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling. Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com. Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership. Accounting duties include receiving payments for maintenance fees and taxes, and collection calls. Assures Owner information in the property management system is accurate and up to date. Assists the front office in researching information as requested. Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook. Performs all other duties as assigned by management. Managerial Responsibilities : This position has no supervisory responsibilities. Position Requirements (Skills/Abilities) : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to represent the resort professionally and interact positively with owners and guests. Previous customer service experience. Previous experience in reservations. Experience in a resort setting is a plus. Experience with internet software; and word processing software Experience: The requirements listed above are representative of the knowledge, skill, and /or ability required. Education: High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Flexible Scheduling: Must be able to work Monday through Friday and Saturdays as required. Physical Demands: While performing the duties of this job, the employee is required to walk, stand, stoop, kneel, crouch. The employee Is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight. The employee will occasionally be required to climb a step ladder or balance and, to talk, to hear and /or smell. The employee must regularly push, pull, lift and /or move 10-25 lbs. And occasionally push, pull, lift and /or move 50 or more pounds with assistance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good customer service skills are a must. Standards of Appearance: This position is highly visible in all resort areas. Team member must present a professional appearance and must adhere to all Operating Procedures and Standards of Appearance set by Daily Management and the Resort. Standards of Conduct: The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group. Note : This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement. I hereby certify that I have reviewed and understand all elements of this position description and will fully comply as a team member of the Daily Management, Inc.

You are the first connection between Intermountain and patients; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You are responsible for fostering relationships with patients, parents and guardians regarding the patient's care to include answering phones promptly, and successfully interfacing with a caller to communicate patient's needs through messaging with clinical caregivers. As a Patient Service Center Representative, you assist patients as they navigate their healthcare needs by: + Establishing courteous and professional connections with patients over the phone and/or via secure messaging. + Effectively identifying and resolving patient needs such as scheduling appointments, answering general business and billing questions, connecting patients to their care team, etc. + Documenting essential information in electronic medical record (EMR) and coordinating with other teams, including clinical care teams, to provide seamless resolution for the patient. + Using analytic skills and technical resources to anticipate patient needs and offer to resolve needs. + Cordially assisting patients and clinical caregivers with appointment maintenance activities including working queues, rescheduling appointments, cancelling appointments, appointment reminders, appointment preparations, and obtaining interpretation services. + Eagerly providing a superior level of customer service that is consistent with company standards and goals, including outbound calls to patients, parents, guardians, facilities, other departments or teams. + **Complete job training and pass-off requirements.** **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person and by phone. + Professional manner and strong interpersonal and communication skills. + Demonstrated basic computer skills involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience, especially in a Hospital or Medical Office. + Problem solving ability, analytical skills, self-motivated and able to work well in a call center environment. + Demonstrate excellent verbal and written communications skills. + Experience taking incoming and/or outgoing calls in a professional work environment. **Physical Requirements:** + Interact with others respectfully and communicate information effectively verbally and in writing. + Operate computers and other office equipment requiring the ability to move fingers and hands. + See and read computer monitors and read and understand documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Lake Park Building **Work City:** West Valley City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.34 - $22.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (***************************************************************************************** , and for our Colorado, Montana, and Kansas based caregivers (********************************* ; and our commitment to diversity, equity, and inclusion (********************************************************************************* . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam. What can you expect? Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam! After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in. Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Richmond, Virginia location. Your Responsibilities As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills 6 months Call Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Must Haves: · 1-2 years Inbound Call Center experience · Strong Customer Service skills and Professionalism · Reliability · Excellent verbal and written communication skills · Flu Shot or ability to get prior to Dec. 16th and must send documentation · A caring spirit, manners, articulate, professionalism Pluses: · Any healthcare or provider/physician contact center experience · Experience working within managed care provider setting (coding, billing, etc.) Day to day: Insight Global is looking for a Inbound Call Center Representative. This person will be taking 30-40 inbound calls on average from providers and/or patients and walking through their healthcare insurance. Training is provided and will be 6-8 weeks, potential for remote after 90 days. This person will be measured on KPI's and standards of the contract. This will be a 4-month contract with extensions and possible hire. Selling points: · Our client is the single largest hospital in the state of Virginia and the single largest private employer in the state of Virginia. · A lot of room for upward mobility and career growth into level 2/level 3/Team Coordinators, etc.