Community Engagement Specialist
Service Representative job in Erie, PA
WELLBE INTRODUCTION WellBe Senior Medical was founded in 2019 to provide a more effective and personalized healthcare experience for patients living with chronic conditions. Our home-based medical visits nurture all aspects of a patient's well-being so they can live better, feel healthier, and stay independent longer. With our mission at the forefront of everything we do, we aim to build our team with the most capable and compassionate individuals we can find. Named a Best Place to Work from Modern Healthcare, WellBe is a leading provider of in-home medical care and mental health services across the country! Come join us as we help patients have "more good days" and prove that we can make health care easier for those who need it most!
GENERAL SUMMARY
WellBe Senior Medical is seeking passionate, resourceful and dedicated team members to join our Market Based Patient Engagement Team. As a Community Engagement Specialist, you will be responsible for developing and executing innovative ideas to market the value of WellBe Senior Medical to WellBe eligible Medicare patients. Through in-person, telephonic outreach and community events, you will build trust- based relationships with patients and caregivers leading to their enrollment with WellBe Senior Medical. This role is also accountable for promoting WellBe Senior Medical by meeting patients where they are, i.e. at their home, physician offices, hospitals, sub- acute facilities, and long-term care settings. The ideal candidate will possess high self- motivation and independence, and must be comfortable with balancing multiple priorities.
Job Description
RESPONSIBILITIES
Identify innovative strategies to engage patients with WellBe services by
gaining their agreement to schedule an enrollment visit with a WellBe provider
Outbound telephonic outreach to educate and engage patients
Field outreach via home visits for patients that we haven't successfully
engaged with telephonic outreach
Use critical thinking skills to create outreach strategies that are designed to
maximize patient awareness and engagement with WellBe.
Successfully meet and/or exceed engagement monthly targets.
Daily reporting, documentation and detailed pipeline management to prioritize
telephonic and field-based outreach to patients
Overcome objections by patients using persuasive conversations and solution
based discussions
Follow up with patients to ensure they keep their scheduled initial, enrollment
visit
Work in collaboration with our provider relations team to build awareness of the
benefits of WellBe with attributed patients through multiple grassroots activities
including health fairs, presentations at senior buildings, canvassing and
activities in communities with high density of WellBe eligible patients
Provide exceptional, compassionate patient experiences
Job Requirements
QUALIFICATIONS
Educational Requirements:
High School Diploma/GED required, Bachelor's Degree preferred
Required Skills and Abilities:
2+ years of related experience in sales, direct marketing, community
relations or customer service capacity. Prior experience in healthcare
preferred.
Exceptional communication skills and emotional intelligence, with the
desire to help patients live a meaningful life.
Comfort with ambiguity and ability to proactively structure work and
problem solve independently
Proven success with time management and territory organizational skills
Achievement mindset: ability to consistently hit goals.
Proficient in the use of Microsoft Office Products and/or Google
Documents
Strong written and public communication skills
Access to a reliable vehicle for daily use. Approved mileage is
reimbursable.
Familiarity with customer relationship management (CRM) systems and
EMR applications preferred
Supervisory Responsibility:
None
Travel requirements:
Travel may be required up to 75% locally
Work Conditions:
Hybrid role with expectations of being in the office for meetings and events and in the field to conduct the responsibilities of the role.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Client Specialist Key
Service Representative job in Erie, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00268 Erie, PA-Erie,PA 16506Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Client Access Specialist - Evenings
Service Representative job in Ashtabula, OH
POSITION TITLE: Client Access Specialist - Evenings SHIFT: Tuesday - Saturday 4:00pm to 12 midnight DEPARTMENT: Access to Care REPORTS TO: Manager of Access to Care CLASSIFICATION: Regular, Full-time This position is responsible for providing 24-hour survivor support services on Cleveland Rape Crisis Center's crisis hotline, chat, and text line, as well as in-person care in hospitals and police stations. Client Access Specialists ensure all survivors and co-survivors of sexual violence and human trafficking in CRCC's service area have immediate, 24/7 access to trauma informed support, education, crisis stabilization, and follow up services. This position is also responsible for completing initial intake, scheduling, and offering resources relevant to individual need. ESSENTIAL DUTIES AND RESPONSIBILITIES
Offer confidential, trauma informed services to all survivors and co-survivors contacting the crisis hotline, chat, or text
Respond in-person to emergency departments, police stations, social service organizations and other safe places in Cuyahoga, Lake, Ashtabula and Geauga counties to support survivors and co-survivors
Demonstrate expert-level listening and communication skills to cultivate a safe physical and emotional environment for individuals seeking services
Maintain accurate and up-to-date knowledge of all services and resources, both within and outside of CRCC
Facilitate communication with law enforcement, medical professionals and others on behalf of the survivor
Complete initial intakes for individuals seeking CRCC advocacy, trauma therapy, or case management services
Increase client access to services through the coordination of transportation or language access, if needed
Submit complete and accurate documentation of all services provided
Ensure service coordination through timely and effective communication with team members
Participate in regular monthly team meetings
EDUCATION, EXPERIENCE, LICENSES, CERTIFICATIONS
Associate's degree in criminal justice, psychology, social work required
1 year of experience working on a crisis hotline or related work with survivors of trauma
Valid driver's license and reliable transportation
May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position
Ability to communicate with clients verbally and in writing in English
Bilingual English/Spanish (e.g. ability to read/explain forms to clients in their primary language) highly preferred
SCHEDULE/LOCATION
In order to meet the needs of survivors of sexual violence and CRCC, this position requires work to be performed at any of CRCC locations and at locations within the community when needed
Work is typically performed primarily remote, but in person as needed/requested
Typical schedule is initially determined upon placement into the position but is subject to change due to CRCC needs; overtime may be required (e.g. remain with survivors at a hospital/police department call until call is complete)
Position schedule:
Tuesday - Saturday 4:00 pm to 12:00 am/midnight, performed primarily remote
In addition to the normal shifts, the Incumbent is required to participate in regular monthly team meetings that may be held in the evenings or on weekends
This description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC. Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender, identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Peer Specialist - Residential Addiction Services
Service Representative job in Jamestown, NY
Peer Specialist Part time (20 hours/week) Jamestown, NY Peer Specialists are individuals that have lived experience who provide non-clinical support as a fully integrated treatment team member and educator for staff. Peer Specialists are role models of recovery values and principles by helping to identify and remove barriers and triggers to treatment for individuals receiving services from inpatient or outpatient programs.
Responsibilities:
* Provide peer support services to consumers in the program setting, community, or in the consumer's home--as directed by Supervisor.
* Accompany consumers at various community support meetings or events whenever it is appropriate and provide follow-up services to consumers in a 1 to 1 setting, by phone, or by mobile visits.
* Advocate for consumers and for the recovery message by actively participating in staff meetings, treatment team meetings, etc. and appropriately interjecting the consumer viewpoint and recovery goals.
* Demonstrates knowledge and application of Wellness Recovery Action Plan, Personal Medicine, and Mental Health Advanced Directives documents and being able to share own recovery experience.
* Maintain appropriate boundaries, as described peer orientation trainings.
* Assist consumers in identifying natural supports and resources in the community and educate consumers on how to utilize them in the recovery process.
* Monitor consumer progress with recovery goals and provide feedback as appropriate to consumer, family members, and clinical staff.
* Assist consumers in recovery management, including identifying recovery goals, barriers to achieving these goals and strategies to meeting goals.
* Maintain all required paperwork and documentation in a timely manner, as directed by Supervisor.
* Teach problem solving and social skills to consumers individually or in a group setting, through role modeling, coaching, and skill building in such areas as money management, transportation use, time management, etc.
* High School Diploma or equivalent.
* Certified Peer Specialist or Certified Recovery Specialist certification is preferred.
* Have lived experience and a self-disclosed primary mental health diagnosis, having experienced the recovery process, and willing to share experiences to the benefit of consumers served.
* Basic understanding of mental health and co-occurring disorder conditions or substance use that interfere with the activities of daily living and mental health wellness. Progressed in own recovery and have basic understanding of the recovery principles: Hope, Personal Responsibility, Empowerment Skills, Self-Advocacy, Educational Opportunities, and the importance of using personal and community Supports.
* Able to articulate to consumers, families, and to interested stakeholders that peer support is a non-clinical service to promote recovery wellness.
* Entry-level competency using a computer, including email use and Microsoft Word
Licensure, Certifications, and Clearances:
CCM training is required within 60 days of hire and annually thereafter New York State Fingerprint Check? may work provisionally for 30 days New York Mandated Reporter Due within 90 days of hire or transfer BLS Basic Life Support issued by AHA within 30 days
* Basic Life Support (BLS)
* Comprehensive Crisis Management (CCMC)
* NY Mandated Reporter Training
* NYS Fingerprint Check OASAS (NYFP2)
* NYS Staff Exclusion List (NYSEL)
* NYS Statewide Central Register of Child Abuse (NYSCR)
UPMC is an Equal Opportunity Employer/Disability/Veteran
License Technician, Customer Service, Disability Required
Service Representative job in Erie, PA
Job Details Erie Photo License Center - Erie, PA Part Time $16.83 Hourly Day Customer ServiceLicense Technician
Easterseals Western and Central Pennsylvania is a non-profit organization providing programs and services to individuals with disabilities and other special needs. We are looking to hire a Photo License Technician to work at the Erie Photo License Center. Due to contract requirements, Easterseals must hire individuals with disabilities or other special needs to work in our openings.
Qualifications:
High School Diploma or G.E.D. preferred.
Previous experience in dealing with the public preferred, such as retail or public service.
Must be 18 years of age or older.
Acceptable Criminal Record Check required.
Acceptable FBI Clearance required.
Documentation of Disability will be required if position is offered.
Position Description:
License technicians are responsible for providing efficient, courteous customer service to properly identified persons' who appear with a camera card for a driver's license or identification card. The license technician photographs the customer, issues a photo card, and records the transaction as required. Complete on-the-job training is provided. Individuals with disabilities or other special needs are encouraged to apply.
Benefits
The license technician will be working a part-time, variable daylight schedule, 10 hours per week. The rate of pay is $17.40 an hour.
If you are an individual with a disability looking for a great career opportunity, then consider this position.
Easterseals is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without
regard to race, color, age, religion, sex, sexual orientation, gender identity,
national origin, disability, pregnancy, use of medical marijuana or protected Veteran status.
Customer Service Representative
Service Representative job in Erie, PA
Job Description
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
RESPONSIBILITIES
Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
Maintains an attractive retail environment (clean, organized, and functional)
Helps as needed with reports, close-out, invoices, and required paperwork
Identifies and resolves customer satisfaction issues
Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
QUALIFICATIONS
High school diploma or GED required
At least three years in retail or inside sales with excellent customer service experience
Proven record of consistently hitting/exceeding sales targets or quotas
Able to perform cold calls to secure new business for the center
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
Inbound Customer Service Representative
Service Representative job in Jamestown, NY
Genie Retail Energy's Customer Service Department is the heart of our company. By coming to work in our department, you will be among the frontline communicators who listen to customer concerns, answer questions, and find solutions for our customers. Our work is interactive, challenging, and critical to our success. Bring your reliability, positive energy, and confidence to the Genie Retail Energy family which offers growth and opportunity. Salary $16.50 an hour plus commission to start
Our team is seeking professional candidates to work in a remote environment that have the ability to work well both individually and within a team. The top 4 qualifications include being reliable, energetic with a positive attitude, a good listener, and great problem solver The position offers a variety of responsibilities and will challenge you daily:
Duties and Responsibilities:
Answering phones from customers professionally and responding to customer inquiries and complaints.
Focus of customer retention.
Providing customers with the organization's service standards.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to properly handle and document complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Other duties as assigned.
Requirements:
High School Diploma/GED
Bilingual a plus
Some sales and customer service experience
Excellent communication skills, including verbal with proper grammar.
Excellent computer skills.
Detail-oriented with the ability to multitask.
Some experience with MS Excel is a plus
Able to react effectively and calmly in escalated situations
Benefits Program:
Competitive Wages
Medical, Dental and Eye insurance available
Vacation and Sick time
401K benefits
Floating Personal Service Representative I
Service Representative job in Erie, PA
The Floating Personal Services Representative I assists members in person and over the phone. They are responsible for performing teller transactions and member service transactions related to savings, checking, credit cards, IRAs, and resolving problems in a timely manner. Must actively listen and cross-sell products and services to meet member's financial needs. Must be able to travel to all branch locations and act with good judgment, courtesy, tact, and patience.
Widget Financial is a local not-for-profit credit union that is shared by more than 45,000 members. Instead of stockholders found in traditional banks, our members both own and democratically control our credit union. Our member-owners are the heart of our business. We like to say that we're here to lift up others! It is not uncommon to see Widget Financial employees donating time and talents to great causes around the Erie area.
We offer a competitive compensation and benefits package which includes access to medical, dental, vision and life insurance coverage, 401k with generous match, tuition reimbursement, paid time off for all employees who work at least 25 hours/week, sick leave, and holidays.
Widget Financial is an Equal Opportunity Employer.
Service BDC Representative
Service Representative job in Erie, PA
Job Description
Business Development Center Agent - Service
The Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be a good listener and good communicator. Candidate must be organized and take down detailed notes for each customer. Candidate must strive for sales and customer service excellence in all they do. Above and beyond for every customer is our standard. Candidate must have a strong will to win and a drive to succeed. Must be focused on achieving or exceeding phone call and appointment goals. And must work well with other team members.
Responsibilities:
Handle all incoming phone calls, text messages, and emails for our Service Departments
Confirm Guests Appointments
Maintain and update guest personal and vehicle information
Work with customers in a professional, well-spoken manner
Proactively customers to schedule an appointment for overdue maintenance that they may be due for
Proactively call customers to schedule an appointment for safety recalls they may be due for
Meet and exceed all phone call, appointment, and appointment show ratio goals
Log all phone calls and appointments in BDC Tracker and log call notes in XTime.
Follows BDC scripts and guidelines on calls and emails.
Compensation
Earn between $13-$16 per hour based on performance & experience
Requirements:
Prior sales experience preferred
Customer service experience preferred
Automotive experience preferred
Must have excellent phone skills
Able to speak clearly and distinctly
Organized and good note taker
Bilingual (Spanish) is a plus
Be a team player to help drive sales
Goal driven with the highest level of honesty and integrity
Maintain a high level of professionalism
CDK and XTime knowledge a plus
High school diploma or equivalent
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
Part-Time Client Service Rep I
Service Representative job in Andover, OH
The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and understanding the basic functions of the banking center and customer service. Duties and responsibilities include the following:
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Regular onsite attendance
* Flexible to work at other locations as needed
* Ability to work well with others in a team environment
* Provides accurate, efficient and exceptional customer service to internal and external customers
* Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines
* Satisfactorily completes all training required for the position
Profitability - The Client Service Representative I assists in the branch initiatives impacting the banking center's profitability.
* Teller Window- Accountable for accuracy with cash, checks and customer transactions. Maintains a neat and orderly work area.
* Operations- Follows confidentiality guidelines and understands basic bank procedures.
* Sales- Accountable for own referrals.
* Products- Has a basic understanding of Andover Bank products and services.
* Goals- Achieves referral goals following Introductory period and helps with branch goals.
* Knowledge- Passes assigned tests and courses.
Customer Service
* Fully understands Andover Bank's service standards and must meet or exceed them.
Career Path
At a minimum, a Client Service Representative I should strive to understand and master the following to be considered for a Client Service Representative II in a 9-12 month time frame. The following are recommendations and may not include all considerations required.
* Vault back-up
* Basic customer account maintenance
* Assist with ATM
* Order checks
* Branch end of day procedures
* Satisfactory balancing records
* Meets or exceeds service standards
* Minimal to no errors on customer transactions
* Efficient customer transactions
* Contributes to the overall team goals.
* Other duties as assigned
Requirements
SUPERVISORY RESPONSIBILITIES
* This job has no supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
* High school diploma or general education degree (GED) required. Six months related sales or banking experience preferred.
LANGUAGE SKILLS
* Ability to read and comprehend simple instructions, short correspondence and memos.
* Ability to write simple correspondence.
* Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
MATHEMATICAL SKILLS
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
* Ability to deal with problems involving a few concrete variables in standardized situations.
OTHER QUALIFICATIONS
* Computer Skills: Ability to perform basic computer skills and operate computer programs.
* Proficient in Microsoft Word and Excel.
* Customer service skills
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
* The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch.
* The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT/CONDITIONS
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* No hazardous or significantly unpleasant conditions (such as a typical office)
* Noise level is usually moderate
Customer Service Rep(03350) - 936 E 2nd St
Service Representative job in Jamestown, NY
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Service Representative job in Jamestown, NY
Employment Type: Full-Time | On-Site Industry: Recycling, Transportation, Environmental Services
Join a team that values service, accuracy, and professionalism. Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility. As a CSR, you'll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors.
Key Responsibilities:
Greet and assist customers and vendors in a courteous, professional manner
Process transactions, invoices, and documentation accurately and efficiently
Answer multi-line phones and respond to email inquiries
Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
Maintain a clean, organized front desk and office environment
Assist with administrative tasks including filing, data entry, and scanning
Cross-train in other administrative roles for team support
Qualifications:
Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
Strong communication, multitasking, and time management skills
High attention to detail and commitment to accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-volume, fast-paced environment
High school diploma or GED required
Why Join Us?
Competitive hourly pay $17.00
Full-time schedule with consistent hours
Health, dental, vision, and retirement benefits
Team-oriented environment with training and growth opportunities
Company stability with a strong reputation in the recycling industry
Apply today to become part of a company that values hard work, integrity, and customer service excellence.
Front Desk Guest Service Representative
Service Representative job in Erie, PA
The Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and checking hotel guests in and out of the hotel. They are responsible for ensuring that every single guest has a favorable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering all phone calls promptly and with the proper Brand greeting.
Front desk shift times are as follows:
7AM-3PM
3PM-11PM
11PM-7AM (Night Auditor Accounting Duties)
Weekend and Holiday availability is required.
Skills we are looking for in interested candidates:
● Attention to detail
● Good communication skills
● Friendly, outgoing, pleasant attitude
● Computer and telephone etiquette skills
● Customer complaint resolution skills
● Ability to be punctual and reliable for shifts
● Professional behavior and presentation
● Attentiveness in handling credit card and cash payments and financial records
Pay rate: $9-$12 based on experience
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
Wage
$9.00 to $12.00 hourly
Membership Service Representative
Service Representative job in Ashtabula, OH
1. Responsible for all telephone calls and communication of information pertaining to the YMCA programs and facilities. • Types of memberships, rates, payment plans. • Current program activities, acceptance of registrations. 2. Responsible for the collection of funds for memberships, classes, room rentals, and computer entries for memberships and programs.
3. Responsible for general supervision and discipline in the YMCA building if directors are not present.
4. Carrying out EMERGENCY PROCEDURES.
5. Accurate cash handling
6. Opening and closing of building according to YMCA procedures.
7. Giving guided tours of the building as needed.
8. Scan member and staff cards, watching for proper admission to the building.
Customer Service Representative
Service Representative job in Erie, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $31,500.00 - $85,000.00 per year
Personal Service Representative II
Service Representative job in Erie, PA
Widget Financial is a not-for-profit member-owned financial institution dedicated to anticipating and satisfying the financial needs of our members and their families.
We currently have an opportunity for a full-time experienced lender. The Personal Service Representative II is responsible for performing a broad variety of financial services including teller transactions, opening and servicing accounts, processing, closing and disbursing loans, actively cross selling and provide product guidance to members, and assist with referral follow-ups.
QUALIFICATIONS
Degree in business related field preferred.
Excellent math skills. Strong analytical and financial skills.
Excellent interviewing, communication, and public relations skills.
Basic understanding of Credit Unions.
Good understanding of financial services and products.
Knowledge of consumer lending practices and understanding of related legal/regulatory standards and required loan documentation.
Registration or ability to register with NMLS required as required by S.A.F.E. Act.
One to two years of lending experience required.
At the credit union, we're deeply passionate about enriching lives and that includes our employees! We provide a positive work environment that provides opportunity for professional growth, service to our community, and we offer a competitive salary and comprehensive benefits package that includes a 401(k) with credit union match; medical, dental and vision plans.
Widget Financial is an Equal Opportunity Employer
Service BDC Representative
Service Representative job in Erie, PA
Business Development Center Agent - Service
The Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be a good listener and good communicator. Candidate must be organized and take down detailed notes for each customer. Candidate must strive for sales and customer service excellence in all they do. Above and beyond for every customer is our standard. Candidate must have a strong will to win and a drive to succeed. Must be focused on achieving or exceeding phone call and appointment goals. And must work well with other team members.
Responsibilities:
Handle all incoming phone calls, text messages, and emails for our Service Departments
Confirm Guests Appointments
Maintain and update guest personal and vehicle information
Work with customers in a professional, well-spoken manner
Proactively customers to schedule an appointment for overdue maintenance that they may be due for
Proactively call customers to schedule an appointment for safety recalls they may be due for
Meet and exceed all phone call, appointment, and appointment show ratio goals
Log all phone calls and appointments in BDC Tracker and log call notes in XTime.
Follows BDC scripts and guidelines on calls and emails.
Compensation
Earn between $13-$16 per hour based on performance & experience
Requirements:
Prior sales experience preferred
Customer service experience preferred
Automotive experience preferred
Must have excellent phone skills
Able to speak clearly and distinctly
Organized and good note taker
Bilingual (Spanish) is a plus
Be a team player to help drive sales
Goal driven with the highest level of honesty and integrity
Maintain a high level of professionalism
CDK and XTime knowledge a plus
High school diploma or equivalent
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
Part-Time Client Service Rep I
Service Representative job in Andover, OH
Job DescriptionDescription:
The
Client Service Representative I
is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and understanding the basic functions of the banking center and customer service. Duties and responsibilities include the following:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regular onsite attendance
Flexible to work at other locations as needed
Ability to work well with others in a team environment
Provides accurate, efficient and exceptional customer service to internal and external customers
Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines
Satisfactorily completes all training required for the position
Profitability - The Client Service Representative I assists in the branch initiatives impacting the banking center’s profitability.
Teller Window- Accountable for accuracy with cash, checks and customer transactions. Maintains a neat and orderly work area.
Operations- Follows confidentiality guidelines and understands basic bank procedures.
Sales- Accountable for own referrals.
Products- Has a basic understanding of Andover Bank products and services.
Goals- Achieves referral goals following Introductory period and helps with branch goals.
Knowledge- Passes assigned tests and courses.
Customer Service
Fully understands Andover Bank’s service standards and must meet or exceed them.
Career Path
At a minimum, a Client Service Representative I should strive to understand and master the following to be considered for a Client Service Representative II in a 9-12 month time frame. The following are recommendations and may not include all considerations required.
Vault back-up
Basic customer account maintenance
Assist with ATM
Order checks
Branch end of day procedures
Satisfactory balancing records
Meets or exceeds service standards
Minimal to no errors on customer transactions
Efficient customer transactions
Contributes to the overall team goals.
Other duties as assigned
Requirements:
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED) required. Six months related sales or banking experience preferred.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
OTHER QUALIFICATIONS
Computer Skills: Ability to perform basic computer skills and operate computer programs.
Proficient in Microsoft Word and Excel.
Customer service skills
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT/CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No hazardous or significantly unpleasant conditions (such as a typical office)
Noise level is usually moderate
Customer Service Representative
Service Representative job in Erie, PA
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
RESPONSIBILITIES
Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
Maintains an attractive retail environment (clean, organized, and functional)
Helps as needed with reports, close-out, invoices, and required paperwork
Identifies and resolves customer satisfaction issues
Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
QUALIFICATIONS
High school diploma or GED required
At least three years in retail or inside sales with excellent customer service experience
Proven record of consistently hitting/exceeding sales targets or quotas
Able to perform cold calls to secure new business for the center
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
Part-Time Client Service Rep I
Service Representative job in Andover, OH
Part-time Description
The
Client Service Representative I
is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and understanding the basic functions of the banking center and customer service. Duties and responsibilities include the following:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regular onsite attendance
Flexible to work at other locations as needed
Ability to work well with others in a team environment
Provides accurate, efficient and exceptional customer service to internal and external customers
Maintains knowledge of bank regulations, security and compliance responsibilities, products, policies, procedures and meets deadlines
Satisfactorily completes all training required for the position
Profitability - The Client Service Representative I assists in the branch initiatives impacting the banking center's profitability.
Teller Window- Accountable for accuracy with cash, checks and customer transactions. Maintains a neat and orderly work area.
Operations- Follows confidentiality guidelines and understands basic bank procedures.
Sales- Accountable for own referrals.
Products- Has a basic understanding of Andover Bank products and services.
Goals- Achieves referral goals following Introductory period and helps with branch goals.
Knowledge- Passes assigned tests and courses.
Customer Service
Fully understands Andover Bank's service standards and must meet or exceed them.
Career Path
At a minimum, a Client Service Representative I should strive to understand and master the following to be considered for a Client Service Representative II in a 9-12 month time frame. The following are recommendations and may not include all considerations required.
Vault back-up
Basic customer account maintenance
Assist with ATM
Order checks
Branch end of day procedures
Satisfactory balancing records
Meets or exceeds service standards
Minimal to no errors on customer transactions
Efficient customer transactions
Contributes to the overall team goals.
Other duties as assigned
Requirements
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED) required. Six months related sales or banking experience preferred.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
OTHER QUALIFICATIONS
Computer Skills: Ability to perform basic computer skills and operate computer programs.
Proficient in Microsoft Word and Excel.
Customer service skills
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand; walk; or climb; and stoop, kneel or crouch.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT/CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No hazardous or significantly unpleasant conditions (such as a typical office)
Noise level is usually moderate