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Bilingual Spanish Retail Customer Service Specialist (Mulitple Locations)
Sherwin-Williams 4.5
Service representative job in Gurnee, IL
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit **************************** Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #2725 located at 6300 Grand Ave. Ste. C Gurnee, IL 60031, Store #3255 located at 184 W Rollins Rd. Round Lake Beach, IL 60073, Store #3428 located at 515 E Il Route 173 Antioch, IL 60002, Store #1788 located at 2800 Hartigan Rd. Volo, IL 60020, and Store #3035 located at 3611 Grand Ave, Gurnee, IL 60031. This is a Full Time Role Pay Starts at $18.75 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ****************************. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
$18.8 hourly 4d ago
Medical Customer Service - Day One Benefits
Biolife Plasma Services 4.0
Service representative job in Greenfield, WI
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Afternoon/PM Shift Only Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Greenfield U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - WI - GreenfieldWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No
$17 hourly Auto-Apply 1d ago
Care Coordinator (Wraparound)
Wisconsin Community Services 3.2
Service representative job in Milwaukee, WI
Job Responsibilities: CARE COORDINATOR WRAPAROUND PROGRAM Wisconsin Community Services Working under the Wraparound Practice Model of care, which includes a unique set of values that emphasizes individualized, strength-based, trauma-informed, community-based and culturally intelligent care, provide intensive and individualized care coordination for children and adolescents. Essential Functions: 1. Maintains a caseload of approximately 8 children and families. 2. Contact enrolled children and families within 48 hours of enrollment, and set up initial visit to occur within 5 business days of enrollment to introduce self and supports available. 3. Schedule and attend weekly visits with assigned children and families, facilitate monthly Child and Family Team Meetings to discuss treatment planning, and maintain regular phone contact with assigned children and families and service providers as needed. 4. Assemble a Child and Family Team within two (2) weeks of enrollment by interviewing the family, identifying family members/natural supports/service providers and other significant persons. 5. Within the first 30 days, coordinates the meeting of the Child and Family Team and develops the initial individualized Plan of Care based on the identified strengths and needs, including a comprehensive 24-hour Crisis Plan. 6. Monitor the provision and quality of services provided to the family through the Child and Family Team and is the liaison when new services/resources need to be sought or developed. 7. Advocate for Children and Families across a variety of settings, including home, educational, court, and community settings, as needed. 8. Attend all scheduled court hearings as a representative of Wraparound Milwaukee to support children and families throughout the court process and explain supports available/in place. 9. Seek community resources with the assistance of the Team and modify the SAR whenever services or resources need to be added and/or deleted. 10. Provide or arrange for transportation for youth/young adults to appointments, crisis/respite services, including assisting a child and family with identifying natural supports and sustainable transportation plans, etc., if needed. 11. Provide or secure support and crisis/emergency services for youths enrolled and/or their families. This may be done through face-to-face contact, phone contact/ availability or an on-call system. 12. Completes all necessary paperwork in a strength-based manner per Wraparound Milwaukee/Agency requirements,(i.e., court letters, Plans of Care, change of placement forms, SARs, Referrals, Progress Notes, evaluation instruments, consent forms, etc.). 13. Maintain accurate information online, ensuring that family demographic information and Child and Family Team Member contact information is up to date. 14. Collaborate with other necessary individuals the youth and family may have contact with. 15. Keep Wraparound Milwaukee informed of all emergencies or critical incidents (refer to Wraparound Policy #14 - Critical Incident Reporting). Other Duties and Responsibilities: 1. Attend in-services and participate in staffings, weekly/monthly meetings, and consultations, as needed. 2. Assist with child and family coverage for co-workers as needed or directed. 3. Other job-related duties as may be necessary to carry out the responsibilities of the position Job Qualifications: Minimal Qualifications: • Must possess a bachelor's degree in a relevant area of education or human services and a minimum of one year of continued experience providing mental health services. • Complete 85 hours of mandatory training in Wraparound philosophy and policies, as well as attend a Family Orientation within 6 months of their hire date. • Working knowledge of computer applications preferred (Windows and Microsoft Word). • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of each individual. • Knowledge and skills to work with children, young adults and families. • Valid driver's license, automobile, and insurance sufficient to meet agency requirements. • Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the agency Milwaukee County/Wraparound. Dress in a respectful manner (refer to Wraparound Policy #040 - Dress Code) and maintain a respectful demeanor and presentation at all times. Must not post any client identifying information on any web-based social networking sites (i.e., Facebook, Twitter, etc.) and use discretion with the information they may be posting on self. Conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. Knowledge, Skills and Abilities: Working knowledge of positive child/youth development; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability issues. Other Job Information (if applicable): Work Relationship and Scope: Reports directly to the Wraparound Supervisor. Has contact with a wide variety of individuals including clients and family members, other program staff, including consulting Psychologist/Psychiatrist and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Division of Milwaukee Child Protective Services(DMCPS), Milwaukee County Department of Youth & Family Services(DYFS), Court officials, Milwaukee Public Schools(MPS) staff and administrators, staff of youth serving agencies and the general public. Working Conditions: Work is performed primarily in a busy office environment managing caseloads of children, young adults and families. Some of the work is done sitting at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done in urban neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Servicesis an Equal Opportunity Employer Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, veteran, disability status or any other characteristic protected byfederal, state or local law. PM21 PI7c979be80fcd-37***********5
$45k-53k yearly est. 4d ago
Technical Service Representative
Condair USA/Ca
Service representative job in Racine, WI
Purpose of Role Under the direction of the Manager, the Technical Support position responds to agent's inquiries and performs a variety of technical duties relating to the Technical Services Department. Key Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Provide technical support for Condair products and services ensuring that all Condair equipment functions correctly and to the satisfaction of the customer. Service support/troubleshooting is provided over the phone, via e-mail, and Video conferencing. Identify and resolve technical issues related to BMS and Controls offered by Condair. Occasional travel to sites for installation and providing service for Condair products. Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests. Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff. Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders. Travel approximately 20% of the time. A valid driver's license and passport is required. Must be able to travel within Canada and the US unrestricted. Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset. Adhere to Condair's Quality Assurance and Health and Safety systems. Prepare and deliver technical training plans and materials for agents. Conduct technical training sessions. Submit all necessary reports and documentation, including but not limited to service reports and reports communicating end users' concerns. Other duties as assigned by Management. Professional Skills, Qualifications, and Competencies Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist. Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally. Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions. Computer Skills: Intermediate working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset. Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required. Personal Characteristics Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals. Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated. Ethics: Works with integrity and strong morals/ethics. Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed. Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed. Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to: Primary: Sitting/Standing at a workstation. Computer work, data entry. Listening - use of ear/head mounted phone receiver. Talking in person and over the phone. Utilizing production floor for training or research. Occasional: Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning. Exposure to weather, heat/cold, wet/humid. Heights, small spaces. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to: A regulated indoor climate. Benefits/Perks Condair is pleased to provide the following benefits to all full-time employees (subject to change): Medical benefits Dental benefits Vision benefits Short-term disability insurance Long-term disability insurance Life insurance/AD&D Flexible healthcare spending account 401K Free snacks and beverages Paid vacation Paid sick leave Accommodation We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources. Acknowledgement This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties. About the Company Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments. Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over 50 locatio ns worldwide. Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life. Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions. Slogan: Humidity for a better life. Our Values: We act on our vision We are reliable We are result-oriented We empower our people We improve human life
$35k-62k yearly est. 4d ago
Customer Service Assistant
Anderson Process 4.0
Service representative job in Brookfield, WI
Summary: The Customer Service Assistant (Part-time or Full-Time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization. We are open to this position being part-time or full-time. Essential Duties and Responsibilities: Monitor and manage conference room calendars for availability. Support customer service team with daily scanning and linking of department documents with P21 software. Answer and screen all calls to distribute appropriately. Provide administrative support to Office and Shop as needed. Assist with coordinating internal and external events. Assist with department projects and running reports within Excel and analyzing the data. Responsible for answering incoming calls to the branch. Other duties as assigned; willing to assist within other departments. Education/Skills/Experience Required: HS Diploma or equivalent. Strong Proficiency in the use of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint & Outlook. Ability to concurrently prioritize multiple projects. Must be self-motivated. Excellent interpersonal skills. Preferred: 3 years of general office experience. ERP experience. Epicor/Prophet21 is a plus. Physical Requirements: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed. Anderson Process is an Equal Opportunity Employer
$30k-37k yearly est. 2d ago
Customer Service Representative 4778
Tier4 Group
Service representative job in Franklin, WI
$18-$20/HR Type: Hybrid (3 days onsite per week) Duration: January 2026 - July 2026 Schedule: 7:30 AM-4:00 PM, 8:00 AM-4:30 PM, or 8:30 AM-5:00 PM CST Perks: Benefits, free daily lunch when onsite Job Description: We are seeking a detail-oriented and client-focused professional to join our service team. In this role, you will provide support to clients and field representatives-primarily through call center operations-by resolving issues related to the consumer website and mobile app. These issues may include login, registration, password resets, navigation, and general content questions. You will play a key role in delivering an exceptional client experience by providing efficient, accurate solutions and building strong relationships with both clients and field representatives. Key Responsibilities Assist clients and field representatives with website and mobile app inquiries, including login, registration, password, navigation, and content questions. Deliver a distinctive and efficient client experience while maintaining high service standards. Take ownership of calls, resolve issues effectively, and proactively address potential future concerns to minimize repeat calls. Serve as a trusted advocate for field representatives and collaborate to meet client needs. Educate clients and representatives on website features and self-service capabilities. Build professional relationships to enhance client loyalty and satisfaction. De-escalate service concerns with professionalism and empathy. Meet efficiency and quality standards while handling confidential information appropriately. Manage phone interactions and follow-up casework with accuracy and attention to detail. Work independently and as part of a team to identify process improvements and implement solutions. Research and evaluate possible solutions using available resources. Adhere to strict confidentiality and privacy standards. Embrace change and contribute to a culture of continuous improvement. Demonstrate flexibility in shifting priorities to meet business and client needs. Perform keyboarding and computer tasks accurately and efficiently. About the Team You'll join a team of 25 service professionals dedicated to supporting clients and field representatives through call center operations. The team focuses on resolving issues related to the consumer website and mobile app, ensuring a seamless and positive experience for all users. At least 1 of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
$18-20 hourly 2d ago
Customer Service Specialist [Manufacturing]
PPC Flex
Service representative job in Pewaukee, WI
The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively
$28k-36k yearly est. 3d ago
Customer Service Representative
Graff 3.6
Service representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 2d ago
Customer Support Representative
Culligan International 4.3
Service representative job in Plymouth, WI
Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$40k-48k yearly est. 21d ago
Customer Support Representative - Full Time
Dohrn Transfer 4.4
Service representative job in Oak Creek, WI
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our Milwaukee, WI terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$18 hourly Auto-Apply 45d ago
Technical Service Representative I
Chamberlain Group 4.8
Service representative job in Germantown, WI
Systems, LLC, an affiliate of Chamberlain Group, is a U.S.-based manufacturer of loading dock equipment-marketed under the Poweramp, DLM, and McGuire brands. With manufacturing facilities in Germantown, Wisconsin and Malvern, Arkansas, all products are designed and produced in the USA using lean manufacturing techniques. We strive to recruit the best talent in the industry and give employees opportunities for continuing education and training to help them advance in their careers. As a Technical Service Representative I, you are expected to provide technical support to customers over telephone and email, addressing and resolving questions and problems with equipment setup and install; escalate and track technical issues to the appropriate team member or company departments as required. You will investigate and resolve production, installation, and technical support issues related to Systems' specialized control boxes and equipment, including sensors, controllers, and integrations. Minimum Qualifications: High School Diploma or GED Equivalent 2+ years of related experience, or related technical education may serve in lieu of experience Strong computer software skills and ability to use spreadsheets, databases, word processing applications, email, ERP System, IOT etc., daily with efficiency Excellent communication skills - verbal, telephone, in-person, and written Ability to travel to customer sites 10% of the time Preferred Qualifications: Technical school or associate's degree, controls aptitude and troubleshooting Experience in a technical service environment Ability to read and understand blueprints, schematics, manuals, bulletins, and other specifications Understanding of electronics, electrical field wiring, and control wiring Valid driver's license with good record Essential Duties and Responsibilities: Troubleshoot, diagnose, track, and resolve issues with Systems' specialized control boxes and products, including sensors, controllers, and interconnective equipment Work collaboratively with team members, business partners, and customers to define, design, develop, and implement future technology solutions that resolve application issues and improve product functionality; communicate with the Engineering department on any technical issues with controls or other equipment Offer assistance and support on the installation of Systems' products Provide corrective actions for products under warranty according to policy procedures; create warranty claims, and work with warranty coordinator as necessary Assist senior tech service representatives on field visits as required Comply with health and safety guidelines and rules This is a role within Systems' Customer Experience and Technical Support group The pay range for this position is $18.13 - $27.14/hr. Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
$18.1-27.1 hourly Auto-Apply 60d+ ago
Specialist, Partner Relations
HSA Bank 4.5
Service representative job in Milwaukee, WI
At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? Job Summary: Under the direct Supervision of the Partner Service Manager, the Partner Relations Specialist is responsible for managing daily issue resolution and providing administrative support for specific assigned Partners/Large Employers with money movement or audit risk. Takes ownership for providing communication plans and escalation tracking for proper internal and external visibility. This position also acts as a backup for Partner Service Managers for lower-level partner responsibilities. Key responsibilities for the role: Acts as a Partner Subject Matter expert for assigned partners being internal and external support Assist Partner Service Managers with critical needs and support to meet partner goals Assist with managing, monitoring and identifying service trends based on file, intake, operational data Identify scalable processes that will work across all of our partner relationships to meet or improve goals Regularly review internal knowledge base content for consistency, quality, and ease-of-use for assigned partners Gather insights from our support teams to identify trends and opportunities for improvement Own the success and serve as point of contact for critical high risk partner tasks Own Partner custom money movement processes with extreme detail to contractual obligations. Proactively monitors file processing Act as file expert for each Partnership we support Responsible for daily ownership of Partner dashboard updates and necessary reporting to partners Responsible for performing customized monthly processes per Partner which include critical decision-making responsibilities to assist in partner framework being successful Escalate issues when appropriate and drives recovery efforts Identifies systemic issues as they occur and works with Senior/Manager to rectify Resolve partner support through case management in a timely and professional manner Support Partner specific project work in reference to internal/external enhancements to improve our Partner experience Key skills/experience qualifications for the role: 4 years of experience minimum servicing partners and large employers. 2 years of experience minimum with employee benefits, TPA's or insurance carriers with HSA/Notional products Strong interpersonal skills Proven customer service experience Adaptability to prioritize workload and frequently transition between different focuses aligned with role Utilize communication and problem-solving skills to effectively perform assigned assignments Working knowledge of computer and processing skills (email, internet, intranet, etc.) Proficient in Microsoft Office Suite with proven ability in lookups and macros. Excellent verbal and written communication skills Possesses the ability to maintain the strictest confidentiality of company and customer information. Ability to effectively multi-task Excellent organizational skills with attention to detail Ability to work with a diverse work force and customer base Demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, and rapid change. Strong commitment to achieving personal growth and success The estimated salary range for this position is $50,000USD to $55,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$50k-55k yearly Auto-Apply 60d+ ago
Customer Service Supervisor
Premium Waters 4.3
Service representative job in New Berlin, WI
Imagine a career where you can enjoy being home every night and on the weekends! Advance your career with a privately held company that is focused on bringing health-conscious bottled water, water filtration, and coffee solutions to every home and business! Premium Waters is an industry leader with opportunities for growth all over the country. Premium Waters, Inc. is looking for a Customer Service Supervisor to join our team in the Milwaukee area. This is a management position focused on training, developing, and implementing both operations and policies. Responsibility includes the oversight of a customer service team with the goal of customer satisfaction. You would work closely with the office manager, operations, warehouse, sales, and production department staff to ensure proper execution and development of all processes daily. Feel good knowing that you are involved with products that people look forward to receiving, making this a fun job interacting with customers that are excited to be involved with your company. Enjoy a family-friendly environment where your success and well-being is of the utmost importance to the company and its success. Premium Waters offers a wealth of opportunities for growth and development. We are ready for you if you are flexible to change and excited about growth and development! As a valued team member, you will enjoy: • Competitive compensation • Great benefits package that includes medical and dental coverage as well as short term and long-term disability. Generous PTO package and paid parental leave. • 401(k) with match • Impressive wellness incentive program - including gym membership, insurance discounts, reimbursements and more for living a healthy lifestyle • Stability - Premium Waters is a financially sound organization that has grown through acquisition and continued reinvestment in the organization. If you have the following, Premium Waters wants to hear from you: • 3+ years of customer service experience in an office environment. • Knowledge of Microsoft Word, Excel, and Outlook required. • Excellent verbal and written communication skills • Ability to problem solve and use critical thinking skills to deliver strategic, effective results. • Knowledge and experience with managing a customer database (software) • Accounts Receivable experience preferred. • Ability to be a leader with experience as a supervisor or manager with a passion for delivering exceptional customer service. All new hires must pass a physical exam, background check and drug test. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$31k-40k yearly est. Auto-Apply 55d ago
Financial Services Representative
Milwaukee 4.0
Service representative job in Milwaukee, WI
Returning from Military Service? Join Our Team Serving others is your calling. You should be proud of making a difference in the lives of our country. Agents at New York Life Insurance Company also take pride in making a difference in the lives of members of their communities by helping their clients build a more secure future for their families. Just like the military, New York Life values integrity, rewards hard work, and enjoys a long history of accountability and achievement. In fact, we've been protecting America's families and honoring our obligations since 1845. Join us. We are actively hiring talented people for sales and sales management positions. The discipline, drive, and leadership qualities you developed during your military service may make this career an ideal fit. You don't need previous experience in the financial industry to succeed in this career. Our top-notch, career-long training program will provide you with the foundation you need to hone your skills and continue to serve your community in a new way. You will have the support of a Fortune 100 company behind you, providing guidance, mentors, consultants, and marketing and sales resources. We're looking for motivated self-starters who want: Comprehensive and ongoing professional training and development State-of-the-art marketing and sales solutions A vast array of competitive insurance and financial products designed to meet the protection and financial needs of the clients A clearly defined career path, including opportunities in Management for qualified individuals Competitive benefits, including a defined benefit pension plan and significant income potential Visit nylbenefits.com and select “NYL Agents” to explore the benefits offered to our agents. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. New York Life Insurance Company equal opportunity M/F/Disability/Veteran/SexualOrientation/Gender Identity 1692148 (Exp. 2/10/2024) As a New York Life Agent, you'll be offering high-quality life insurance, fixed annuities, long-term care insurance, and other products for insurance and retirement planning needs. You'll also: Develop and implement business and marketing plans Prospect for potential clients Discuss the financial concerns and needs of individuals Present potential solutions using our suite of products and services Develop your professional skills and knowledge Many of our financial professionals have served their country with distinction. Why not take the steps now to become a part of this great legacy? We are looking for people who possess the following background/characteristics: 4-year college degree Highly self-motivated and self-disciplined with the ability to work independently Outgoing personality with the ability to develop relationships (i.e., “People Person") Fearless, positive attitude, and willingness to be accountable for results Organized, detail-oriented, and excellent time-management skills The desire for continuous learning Good communicator-excellent listening skills and ability to explain complex information in a simple and concise manner
$28k-34k yearly est. 60d+ ago
Professional Services Veterinarian Milwaukee WI
Idexx Laboratories 4.8
Service representative job in Milwaukee, WI
As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. This position can be based in Chicago, IL or Madison, Milwaukee, WI In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. This position can be based in Chicago, IL or Madison, Milwaukee, WI What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE
$26k-36k yearly est. Auto-Apply 2d ago
Hotel Front Desk / Guest Service Rep
Raymond Management Company 4.3
Service representative job in Milwaukee, WI
Guest Service Representative / Front Desk Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part Time Application Deadline: August 12, 2025 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being. Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibless para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable. Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle. Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas. Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: Una actitud amigable y positiva con sólidas habilidades de servicio al cliente. Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido. Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes. Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados. Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
$15-16 hourly 60d+ ago
Automotive Call Center Representative
Russ Darrow Group 4.3
Service representative job in Greenfield, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you! Summary Do you enjoy working with new technologies and providing top-notch customer service? We are seeking energetic individuals to join our fast-paced Service BDC team. This is a fantastic opportunity to start or grow your career in the automotive industry and gain valuable experience in dealership operations. In this role, you will be the crucial link between customers and the service department. You'll assist customers with scheduling maintenance, answering service-related inquiries, and ensuring a seamless service experience. Our in-house training team is dedicated to your success, offering online and on-site programs to help you excel in your role. We are looking to fill 1 full-time position and 1 part-time position. Location: 9201 W Brown Deer Rd, Milwaukee, WI 53224 Responsibilities Assist customers online and over the phone with service inquiries and scheduling appointments. Answer incoming service calls, build customer relationships, and deliver exceptional customer service. Respond to customer inquiries via email, phone, text, and live chat. Schedule service appointments and coordinate with service advisors to ensure smooth operations. Use dealership software to provide customers with accurate information regarding services, pricing, and promotions. Collaborate with the service team, other BDC staff, and management to ensure customer satisfaction. Attend department training sessions to stay updated on dealership processes and technologies. Perform other duties as assigned. Requirements * Strong work ethic * Strong internet and computer skills * Strong and professional communication skills * Attention to detail * Enthusiastic to learn and desire for ongoing training * Maintain a clean and professional appearance * Self-motivated and goal oriented * Desire for a long-term position * Must be able to work flexible hours, including some evenings and Saturdays * Prior customer service, call center or telecommunications experience is required * Prior automotive experience is preferred, but not required * Ability to pass a background check and drug screening Benefits * Competitive Compensation Plans * Full Benefits Package * Medical, Dental & Vision * 401k with Company Match * HSA with Company Contribution * PTO from day one!!! * Growth and Advancement Opportunities * Continuous Training and Development
$30k-36k yearly est. 8d ago
Call Center Operator, part-time, .5FTE, 1st shift
CWI Landholdings 3.0
Service representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. Position Requirements- A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
$30k-37k yearly est. Auto-Apply 60d+ ago
Call Center Operator - part-time, first shift, 23hrs/week,12:30pm-5:30pm
Children's Hospital and Health System 4.4
Service representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Position Summary- Operates various systems to support and coordinate call handling and placement, paging, alarm and emergency condition responses. Position Requirements- Basic writing, reading and arithmetic skills usually acquired through completion of high school or equivalent. A minimum of one year related experience to efficiently manage the mechanics of the console, paging and phone systems and procedures pertaining to emergency and safety, on-call personnel, hospital department and services. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
$29k-36k yearly est. Auto-Apply 60d+ ago
Housekeeper / Environmental Services Specialist
The Rogers Company 4.8
Service representative job in Oconomowoc, WI
Shifts Available: 7:00 am - 3:30 pm 3:00 pm - 11:30 pm Responsible for the servicing of all facility buildings, general housekeeping duties and infection control. Professionalism: Comply with Environmental Services and Hospital-directed dress code. Maintain a professional appearance at all times. Maintain patient confidentiality. Follow all directions of the Environmental Services Manager or Director. Comply with Hospital policies and procedures. Comply with Hospital Safety, Employee Health, and Rogers Improvement System (RIS) programs. Communicate in a respectful, professional manner with all patients, staff and visitors. Begin shift on time and be prepared for job responsibilities. Wear appropriate personal protective equipment when working with chemicals or machinery/power tools. Comply with on-call policy and maintains availability during scheduled on-call periods. Multidisciplinary function: Assist staff with agitated patients. When requested, assist in patient room search. Assist in the training and orientation of staff under the direction of the Environmental Services Manager or Director. Assist in the development and function of multidisciplinary performance improvement projects. Document completed work by using established system. Take personal responsibility to communicate with assigned unit manager or program manager on a daily basis. Work as a member of a team. General housekeeping: Provide complete cleaning and sanitation of designated areas, including bathrooms, offices, day rooms, group rooms, bedrooms, and other patient/ resident areas. Cleaning includes all areas, such as (but not limited to) floors, sills, shelves, blinds, desks, beds, windows, sinks, showers. Provide deep cleaning of patient /resident rooms after discharge, to include changing all bed linens and towels. Sort and transport clean linens to the linen storage areas throughout the facility. Keep linen storage areas clean and stocked. Transport dirty linen from units to laundry pick-up areas. Gather and dispose of recyclable materials in an appropriate manner. Gather and dispose of trash and transport it to the dumpster. Follow all safety requirements, such as not leaving carts unattended, not leaving plastic bags in inpatient areas, not allowing others to pass through a secured door with you. Maintain a friendly and positive attitude on the unit but keep firm boundaries with patients / residents. Assist in cleaning additional areas as directed. Clean carpets as needed or directed. All other duties as assigned. Schedule: 1st Shift: 7am-3:30pm or 2nd Shift: 3pm - 11:30pm Ability to work every 4th weekend (Saturday & Sunday) Ability to work 1 holiday per year Valid Driver's license required (to be maintained throughout employment) Additional Job Description: Education/Training Requirements: High School Diploma strongly preferred; GED preferred. Advanced vocational or technical education strongly preferred. Previous cleaning experience in a hospital setting is preferred. Knowledge of specialized cleaning equipment strong preferred. Continuing education in specialty areas is required. Experience in the mental health field preferred. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
$28k-34k yearly est. Auto-Apply 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Milwaukee, WI?

The average service representative in Milwaukee, WI earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Milwaukee, WI

$36,000

$26,00010%

$36,000Median

$50,00090%

What are the biggest employers of Service Representatives in Milwaukee, WI?

The biggest employers of Service Representatives in Milwaukee, WI are:

Global Elite Group
First Citizens Bank
Dental Associates
Children's Wisconsin
Planet Fitness
Serra Toyota
UMB Bank
Medical College of Wisconsin
Cintas
Thompson Ehle

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Service Representative Milwaukee, WI Jobs

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Learn more about service representative jobs

How much does a service representative earn in Milwaukee, WI?

What are the biggest employers of Service Representatives in Milwaukee, WI?