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Service representative jobs in Odessa, TX - 182 jobs

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  • Technical Service Representative

    Championx

    Service representative job in Midland, TX

    ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits. What's in it For You: Access to best-in-class resources, tools, and technology Opportunity for a long term, advanced career path A culture that values safety first, including training and personal protection You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more! What Will You Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts. Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territory 10% Minimum Qualifications: High school diploma or equivalent Must have a valid Driver's License and acceptable Motor Vehicle Record Must be 21 years of age or older to operate a company vehicle. No immigration sponsorship offered Preferred Qualifications: Associate's Degree or Trade School Certification 2 years of successful technical service or field sales support experience Must have a strong mechanical aptitude Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems. Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high. Role is deemed safety-sensitive and may be subject to employer or customer drug testing. About ChampionX: ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations. Our Commitment to Diversity and Inclusion At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
    $35k-61k yearly est. Auto-Apply 60d+ ago
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  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Service representative job in Odessa, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 11d ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Service representative job in Odessa, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sale growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail; works with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Success Representative

    Hulk

    Service representative job in Midland, TX

    The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 60d+ ago
  • Customer Solutions Representative (CSR-WF)

    Workforce Solutions Permian Basin

    Service representative job in Midland, TX

    Job Description: Customer Solutions Representative (CSR) Job Type: Flexible (Full-Time/Part-Time) Business Hours: Monday to Friday / 8am to 5pm Job Summary: The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities. Essential Functions: Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources. Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire. Identify job opportunities and refer qualified candidates to employers or community partners. Guide customers on educational opportunities, training programs, and other available resources. Qualifications: High school diploma or GED required. Bilingual (English/Spanish) strongly preferred. Strong communication skills, both verbal and written. Customer service-oriented with the ability to build rapport and empathy with diverse clientele. Ability to multitask, prioritize, and maintain detailed customer records. Ability to maintain confidentiality and handle sensitive customer information. Attire: Business Casual: Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women. Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying. Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • Customer Success Representative

    Hulk USA

    Service representative job in Midland, TX

    Job Description The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 30d ago
  • Materials Representative

    Energy Transfer 4.7company rating

    Service representative job in Midland, TX

    USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers. Essential Duties and Responsibilities: The Materials Representative is a critical role involved with maintaining accurate and acceptable physical inventory levels of spare parts, supplies, and tools. In doing so, the materials representative will adequately support the field services team in providing a high quality level of service to the customer. Duties and Responsibilities: * Make deliveries and pick up spare parts and supplies as necessary * Count spare parts inventory to ensure accuracy * Place orders with vendors for spare parts and supplies * Ship and receive parts orders utilizing various forms of technology (i.e. computer software barcode scanner, etc.) * Perform general housekeeping duties in warehouse, field storage, and office areas * Process order requests from field service technicians via phone or e-mail * Participate in safety training program and contribute to continuous improvement of safety guidelines * Maintain company vehicle through routine vehicle maintenance and inspection * Track outstanding core parts and return cores to vendors for credit * Operate and maintain warehouse equipment (i.e. forklift, pallet jack, etc.) * Ability to reconcile invoices * Any other duties or responsibilities as assigned by supervisor. Skills/Capabilities and Education: * High School diploma or equivalent required * Minimum of 2 years relevant work experience in materials management and/or inventory warehousing * Preferred 1 year experience in natural gas industry * Basic understanding of invoicing procedures * Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression * Communicates a "can do" attitude and positive outlook, minimizing negative behaviors * Strong verbal communication skills * Ability to ensure ethical behavior in all dealings with suppliers * Excellent numerical perception * Ability to work independently and with a team * Must be able to manage multiple assignments and changing priorities in fast paced environment utilizing strong organizational skills * Demonstrates good judgment and a strong attention to detail * Demonstrates initiative and resourcefulness * Knowledgeable in the use of Excel, Word, Outlook, Internet and inventory tracking software. * Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc. * Applicant must have the ability to legally work in the U.S. Working Conditions: * Periodic lifting requirements in excess of 50 lbs. * Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements. * Exposure to extremes in temperature and weather conditions depending upon assigned location. * Some exposure to high noise levels in excess of 85dBA that require hearing protection, as well as exposure to potentially hazardous chemicals and materials. * Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. * There is a strong emphasis on safety while working with heavy equipment and machinery.
    $33k-41k yearly est. 11d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Service representative job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to customer requests for quotes by sourcing products from the Company's existing inventory orpurchasingthem externally. + Build quotes that simultaneously create value for the customer and profitability for MRC Global. + Identifyand actively pursue sales opportunities to contribute to overall sales growth. + Ability to proactively engage with customers andutilizeproduct knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. + Utilize MRC Global systems/software to create quotes,locateavailable products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. + Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. + Verify the on-time shipping/delivery status of pending inbound and outbound shipments. + Communicate status proactively with the customer and adjust product sourcing efforts if needed. + Proactively respond to customers' needs and concerns with options by using a problem-solving approach. + Validate that products specified in customers' quote requests arepermittedper their respective approvedmanufacturer'slist (AML) or other customer-provided specifications. + Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer preferences/processes. + Consult withamanager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. + Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. + Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. **Required Experience** + One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. + OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. **Skills & Abilities** + Competent in the use of computers and software applications. + Ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Attention to detailandworkwith a sense of urgency. **Working Conditions** + Frequent driving/traveling. + Ableto interact with othersfrequently. + Most work is performed at a desk or in front of a computer. + Able to sit/stand forlong periodsof time. + Foradditionalposition-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-43k yearly est. 19d ago
  • Outside Parts & Service Representative

    Roberts Truck Center 3.8company rating

    Service representative job in Midland, TX

    The Parts Outside Sales Representative duties: sells parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment. Completes sales by entering purchased items into sales/inventory system; obtaining payment, adding purchase to credit account and issuing sales receipts. Receives returned items: inspecting items, returning payment, issuing credit, re-packing and re-shelving items and returning damaged items to supplier. HLAs HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact): Identify, pursue and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking and referral activities. Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. Provides solutions to customers regarding products, availability, product uses and credit terms. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES: Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Maintains parts inventory by verifying supplies; placing orders when order-points are reached. Answers customers questions about products, prices, availability, product uses and credit terms. Recommends solutions to customer needs, based on customer interests. Stocks items by unpacking, arranging and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.Identify prospective customers by using business directories, following leads from existing clients, rental departments and other internal sales people, as well as your own lot and dealership check. Updates job knowledge by participating in educational opportunities; reading about new products. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Other duties assigned by manager. QUALIFICATIONS AND EXPERIENCE: Must have a minimum of three years dealership parts experience. Data entry skills, telephone skills, customer focus, customer service, verbal communication, selling to customer needs, meeting sales goals, product knowledge, inventory control, professionalism, job knowledge. Must have strong verbal and written communication skills. Ability to work independently as well as work well with people. Valid Drivers License required. PHYSICAL AND ENVIRONMENTAL CONDITIONS: The position is located in the office and shop environment as well as duties performed outside. Mobility of walking, standing and bending is frequent. Dexterity, hearing and talking requirements are constant. Visual ability to detect situations of concern is constant. The employee will occasionally lift up to and over 50 pounds. Must be able to meet the public and make decisions. Exposure to heat, cold, dust and dirt. Travel required. NOTE: This Position Profile is not intended to be an all-inclusive. Employee may perform other related duties as required to meet the on-going needs of the company. The Position Profile is intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not an exhaustive listing of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. Management reserves the right to revise the job or to require that other tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technological development.
    $28k-44k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative I

    My Community Credit Union 3.7company rating

    Service representative job in Midland, TX

    To provide a First Call Resolution to Credit Union Members by providing knowledgeable, friendly, and professional service and support to all members and associates. Ideal Characteristics: Exceptional communication skills - able to actively listen, clearly explain products and services, and resolve issues with professionalism and empathy. Customer-focused mindset - dedicated to providing a positive member experience through first-call resolution and proactive problem-solving. Detail-oriented and accurate - ensures all member information and transactions are handled with precision and confidentiality. Tech-savvy and resourceful - comfortable troubleshooting digital services (e.g., online banking, bill pay) and guiding members through technical processes. Product knowledge and sales awareness - confidently identifies and presents credit union products that meet members' needs, supporting cross-sell efforts. Knowledge and Skills: Experience Six months to two years of similar or related experience. Education Graduation from an accredited senior high school or equivalent or GED Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Must have effective communication skills. Knowledge retention; attention to detail; organization; flexibility; friendly; calm under pressure; speed; creativity; multi-tasking. 10-key calculator, typewriter, and keyboard skills. Essential Functions & Responsibilities: Assists members with telephone requests regarding Member Service; including but not limited to answering questions about products, services, and accounts. Accurately maintaining confidential member account information on computer systems. Completing transactions per member request, such as transfers, stop payment, wire requests, loan payments, closing accounts. Provides a superior member experience by actively listening, reviewing, and assessing the needs of the member in each interaction. Identifies cross-sell opportunities by successfully presenting and placing appropriate products and/or services that meet the member's needs. Actively guides members through troubleshooting and/or navigating the website or other services available. Addresses and resolves member concerns (referring issues that are beyond their authority to the Call Center Manager). Directs incoming calls to the appropriate employee/department. Completes daily items such as Online Banking registrations or resets, adding Travel Notices, setting up and/or maintaining automatic/recurring loan payments, setting up/reviewing Bill Pay, ordering checks, entering loan applications, scanning, and filing documents properly. Assists members with loan requests. Conducts loan interviews, gathers, and documents pertinent data necessary for underwriting. Cross-sells appropriate loan related products. Performance Measurements: Provide knowledgeable, friendly, and professional service & support to all members and associates. Quickly and accurately assist members as they call into the Call Center. Complete all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures. Contributes to maintaining the established overall Call Center abandon rate. Maintain an individual service rating that meets or exceeds established service standards., Maintain an average in “Ready” status and an individual Average Handled Call Volume that meets or exceeds established service standards. Continually meeting the standard of a One Call Resolution, only directing calls to the appropriate persons when requested. Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively counsels' members regarding credit union offerings, successfully placing products, services, etc. Anticipate and prevent potential member issues, proactively offering products and services that enhance the member's ability to conduct business with the credit union (online banking, bill pay, phone app, etc.). Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner. Complete all required compliance/operations training and abide by credit union and governmental rules and regulations. Physical Requirements: Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing. Constantly remaining in a stationary position, often sitting for prolonged periods. Occasionally adjusting or moving objects up to 75 pounds for various needs. The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations. The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $25k-32k yearly est. Auto-Apply 12d ago
  • Fise Representative - Midland, TX

    Tenaris Global Services 4.7company rating

    Service representative job in Midland, TX

    At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Fise Representative - Midland, TX LOCATION: Midland - Texas - USA DEPARTMENT: SUPPLY CHAIN Purpose: Helps to provide technical assistance services to final customers ensuring the correct use of Tenaris Premium Connections. Checks and follows up on the feedback gathered from the field about product performance and general onfield information valuable for Tenaris. Main Responsibilities: * Follows up that there is a correct use of TenarisHydril recommended practices, controlling and ensuring well site preparations and running, and well site repairing of Tenaris Premium Connections, preventing potential problems and incidents maximazing a safer and efficient installation of our products. * Provides technical support and directly liaising with customer representative to assure the product is installed in the most efficient manner allowing the product to perform to its optimum design potential. * Assists Tenaris general overview to customer's representative at rig site using our internet sites and info and any other specific one applicable for the operation or region visited. * Follows up on customer's representative about Tenaris perception (product and services) to identify potential areas to improve. * Responsible for updated self-training and knowledge on Tenaris Standards and procedures according to FISE training curricula. * Responsible for service report fulfilment same in timely fashion both hardcopy and electronically (running assistance report, miscellaneous, log time, inspection, service ticket and specific as dopeless and visit ones) * Provide Feedback from the field and industry of perception / attitude toward Tenaris & competitors products, service and technical innovations. Set up files & add to office reference library for competitor's products and technical innovations. * Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility. * Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area. If your experience and knowledge match our requirements, please apply Tenaris is an equal opportunity employer, valuing diversity in employment. We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted. Visit our Careers Page Follow us on LinkedIn Follow us on Glassdoor Like us on Facebook Follow us on Instagram Location: Midland, Texas, USA Date: Jan 8, 2026
    $33k-39k yearly est. 11d ago
  • Route Service Representative

    Watermill Express

    Service representative job in Midland, TX

    Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format. As a Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units. This position works independently and you must take pride in your work. You are eligible for: Company Vehicle. Drive home daily Starting hourly rate is $15.00 No Cost Employee Only Medical + $900 employer paid Health Savings Account Dental and Vision plans 401(k) and Roth with Immediate Company Match and Vesting Paid Time Off the first year. Paid Holidays Duties and Responsibilities for the Position Follow safety guidelines and act in safe manner Clean and sanitize outside vending areas Verify component functionality Drive company vehicle to company locations/units throughout assigned area* Perform basic maintenance, repair, and trouble-shooting of units Collect water samples Other duties as assigned Qualifications, Requirements, Basic Skills and Abilities Team player with positive attitude Problem solver Troubleshooter Mechanically inclined Use and maintain hand tools Detail/task oriented Ability to work independently Ability to work required schedule Clean motor vehicle record and current valid driver's license Minimum Physical Requirements Include Ability to lift 50 pounds Capable of climbing ladders, walking, standing, stooping and bending Ability to work safely in limited space inside water/water-ice kiosk Ability to work in heat and cold Ability to safely operate a motor vehicle Required Education and Preferred Experience Prior experience working with hand tools is desirable Maintenance experience or previous training preferred *This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways Job Type: Full-time **************************************************************************************************************** Right to Work/E-Verify Right to Work/E-Verify
    $15 hourly Auto-Apply 7d ago
  • Client Experience Associate

    Cerity Partners Management 3.5company rating

    Service representative job in Midland, TX

    The Client Experience Associate provides general office support, with a variety of administrative and communications related tasks so that all advisory team members can effectively execute on roles in client financial advisory relationships. Primary Responsibilities Act as the first point of contact for client inquiries, providing prompt and professional responses. Assist with answering and triaging incoming phone calls, directing to the appropriate staff member as needed. Plan and execute client appreciation initiatives, team events, and communications. Partner with internal teams such as advisors, operations, and compliance to ensure seamless client service delivery. Collaborate with the marketing team to create and deliver engaging client communications, newsletters, and updates. Prepare and distribute mailings and other communications as required. Handle all logistics for meetings, including room bookings, catering requests, and coordinating facilities for setup and cleanup. Maintain organized electronic filing systems. Provide general client service and support for advisors and their clients. Offer phone support and manage inbound communications. Perform daily operational tasks as needed and assist in other duties as assigned. Maintain office supplies & equipment; stock and maintain kitchen area. Required Qualifications: Integrity and an understanding of fiduciary responsibility Excellent verbal and written communication skills, and exceptional interpersonal communication skills A team player with strong leadership skills and ability to multi-task and manage time effectively 2 years of relevant service-oriented experience and/or training, or equivalent combination of education and experience Ability to work independently on assigned tasks as well as to accept direction on given assignments; demonstrates initiative Sound organizational skills and strong personal computer skills (MS Office Suite) Compensation Range: $20 - $22/hour Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to **************************. Applicants must be authorized to work for any employer in the U.S.
    $20-22 hourly Auto-Apply 35d ago
  • Financial Services Representative

    Worldacceptance

    Service representative job in Odessa, TX

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $31k-46k yearly est. Auto-Apply 4d ago
  • Transportation, Bus Servicer

    Ector County Independent School District 4.2company rating

    Service representative job in Odessa, TX

    Job Title: Vehicle Service Attendant Wage/Hour Status: Non-exempt Reports to: Shop Supervisor Pay Grade: Auxiliary 5 Dept./School: Transportation Days: 227 Primary Purpose: Maintain fluid levels on all buses. Qualifications: Education/Certification: • High school diploma or GED preferred Special Knowledge/Skills: Attention to detail Ability to follow instructions Possess or obtain a Class B CDL with “P” & “S” endorsements Have or be eligible for state certification as a school bus driver Experience: Vehicle preventive maintenance preferred Major Responsibilities and Duties: Check and maintain all fluid levels on Transportation vehicle Visually inspect belts and hoses for wear Inform the Shop Foreman and/or Lead Mechanic of any potential mechanical problems Record odometer readings and amounts of fuel, fluid, and oil used in each vehicle, report an accurate reading of school bus fuel gages Clean pump islands, bus parking stalls, and compound as needed Work in other areas as needed in the summer time, wash bay, etc. Ensure that all out of town trip buses have been fueled and checked for proper fluid levels, hose leaks, or worn belts Keep pump filters changed to ensure good operations and clean fuel Drive a school bus route as needed Any other duties as assigned Supervisory Responsibilities: Manage bus riders while driving a bus Working Conditions: Ability to handle extreme weather conditions, to climb upon some vehicles in order to raise the hood and check oil and fluids, and to be exposed to fumes and gasoline. Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Frequent districtwide and statewide travel; occasional prolonged or irregular hours. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand, and attest to the above description and funding relating to my daily activities. Signature__________________________________ Date _____________________________
    $28k-34k yearly est. 60d+ ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Service representative job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally. Build quotes that simultaneously create value for the customer and profitability for MRC Global. Identify and actively pursue sales opportunities to contribute to overall sales growth. Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs. Verify the on-time shipping/delivery status of pending inbound and outbound shipments. Communicate status proactively with the customer and adjust product sourcing efforts if needed. Proactively respond to customers' needs and concerns with options by using a problem-solving approach. Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications. Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes. Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs. Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process. Required Experience One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services. OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales. Skills & Abilities Competent in the use of computers and software applications. Ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Attention to detail and work with a sense of urgency. Working Conditions Frequent driving/traveling. Able to interact with others frequently. Most work is performed at a desk or in front of a computer. Able to sit/stand for long periods of time. For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $30k-37k yearly est. Auto-Apply 20d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Service representative job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. **Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database. + Maximize gross margin sales through careful analysis during the quote process. + Identify and act on opportunities to increase market share by growing sales. + Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. + Assist outside sales and/or branch management in processing priority transactions. + Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. + Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. + Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). + Maintain and approve quality standards. + Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. + Monitor expected ship dates to ensure timely delivery and expedite as needed. + Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). + Perform other duties as required. + Take reasonable care for the safety and health of yourself and others. + Report workplace hazards, injuries, or illnesses immediately. **Qualifications** Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. + High School Diploma or General Education Degree (GED) and additional post-secondary training or education. + Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisoryexperience. + Demonstrated competence in the use of computers and software applications. + Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers. + Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. + Valid Driver's license with the ability to meet the MRC Global vehicle policy. ** ** **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status. + Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. + Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions** + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-43k yearly est. 60d+ ago
  • Fise Representative - Midland, TX

    Tenaris 4.7company rating

    Service representative job in Midland, TX

    At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Fise Representative - Midland, TX LOCATION: Midland - Texas - USA DEPARTMENT: SUPPLY CHAIN Purpose: Helps to provide technical assistance services to final customers ensuring the correct use of Tenaris Premium Connections. Checks and follows up on the feedback gathered from the field about product performance and general onfield information valuable for Tenaris. Main Responsibilities: Follows up that there is a correct use of TenarisHydril recommended practices, controlling and ensuring well site preparations and running, and well site repairing of Tenaris Premium Connections, preventing potential problems and incidents maximazing a safer and efficient installation of our products. Provides technical support and directly liaising with customer representative to assure the product is installed in the most efficient manner allowing the product to perform to its optimum design potential. Assists Tenaris general overview to customer's representative at rig site using our internet sites and info and any other specific one applicable for the operation or region visited. Follows up on customer's representative about Tenaris perception (product and services) to identify potential areas to improve. Responsible for updated self-training and knowledge on Tenaris Standards and procedures according to FISE training curricula. Responsible for service report fulfilment same in timely fashion both hardcopy and electronically (running assistance report, miscellaneous, log time, inspection, service ticket and specific as dopeless and visit ones) Provide Feedback from the field and industry of perception / attitude toward Tenaris & competitors products, service and technical innovations. Set up files & add to office reference library for competitor's products and technical innovations. Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility. Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area. If your experience and knowledge match our requirements, please apply Tenaris is an equal opportunity employer, valuing diversity in employment. We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted . Visit our Careers Page Follow us on LinkedIn Follow us on Glassdoor Like us on Facebook Follow us on Instagram
    $33k-39k yearly est. 4d ago
  • Financial Services Rep 1

    My Community Credit Union 3.7company rating

    Service representative job in Odessa, TX

    To provide a single source for most of the financial needs of Credit Union members. Thorough & accurate in loan handling Sales-minded with product knowledge Organized multitasker across tasks Trustworthy communicator with tact Essential Functions & Responsibilities: Assists members with loan requests: Conducts loan interviews. Gathers and documents pertinent data necessary for underwriting. Cross-sells appropriate loan related products. Conducts loan closings for applications approved through automated process or by an authorized underwriter. Assists members with all aspects of Member Service, including but not limited to: Opening Accounts Servicing and closing accounts. Advises members regarding credit union products and services. Addresses and resolves member concerns (referring issues that are beyond their authority to the Branch Manager). Actively promotes and provides product guidance to members. Identifies cross-sell opportunities, successfully presenting and placing appropriate services that meet member needs in each interaction. Performs a variety of miscellaneous duties including typing, filing, computer input and assisting with members via telephone. Performs other job-related duties as assigned. Knowledge and Skills: Experience Six months to two years of sales, lending, or personal banking experience preferred. Education Graduation from an accredited senior high school or equivalent or GED Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Must have good communication skills. 10-key calculator, typewriter, and keyboard skills. Performance Measurements: Provide knowledgeable, friendly, and professional service & support to all members and associates. Quickly assists members in the lobby, promptly answers the telephone, and responds to messages in a timely manner. Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively advises members regarding credit union offerings, successfully placing products, services, refinancing competitor loans, etc. Accurately conduct all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures. Meet or exceed assigned goals. Physical Requirements: Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing. Constantly remaining in a stationary position, often sitting for prolonged periods. Occasionally adjusting or moving objects up to 75 pounds for various needs. The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations. The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $29k-39k yearly est. Auto-Apply 33d ago
  • Financial Services Representative

    Worldacceptance

    Service representative job in Andrews, TX

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 20d ago

Learn more about service representative jobs

How much does a service representative earn in Odessa, TX?

The average service representative in Odessa, TX earns between $22,000 and $43,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Odessa, TX

$31,000

What are the biggest employers of Service Representatives in Odessa, TX?

The biggest employers of Service Representatives in Odessa, TX are:
  1. Global Elite Group
  2. Clean Harbors
  3. Safety-Kleen
  4. Mrc
  5. MRC Global
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