Call Center Representative
Service representative job in Milford, OH
The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client's customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status - Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments - Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
Student Services Representative
Service representative job in Dublin, OH
Who We Are:
School of PE provides continuing education and training for learners pursuing or maintaining professional certifications. Our programs foster professional growth and career advancement in a diverse, global society. At School of PE, we believe that every learner should begin with the end in mind - and our purpose is to provide a lifelong learning experience through high-quality exam preparation and continuing education.
School of PE is backed by Alpine Investors, a people-driven private equity firm committed to building enduring companies by working with, learning from, and developing exceptional people.
About the Role
If you enjoy helping others, solving problems, and creating positive experiences, this is a great entry point into education and student success!
As a Student Services Representative, you'll serve as the first point of contact for our students - answering questions, resolving issues, and ensuring a professional, friendly, and supportive experience. This is a full-time, on-site role based in Dublin, OH.
What You'll Do
Serve as the main contact for students via phone and email (average 30+ calls and 50-60 emails per day)
Assist students with registration, account maintenance, and general inquiries
Follow established processes to handle student inquiries efficiently and accurately
Provide support for special projects, reports, and administrative tasks
Collaborate with teammates and other departments to ensure a seamless student experience
What We're Looking For
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office or Google Workspace
Bachelor's degree preferred or equivalent customer service experience
Friendly, proactive, and detail-oriented - with a passion for helping others succeed
Benefits & Perks:
Competitive pay
Medical, dental, and vision insurance
Employer-paid life insurance and short-term disability
401(k) with company match
Paid holidays and PTO
Gym membership discount
Professional development reimbursement
Employee Assistance Program (EAP)
Customer Service Representative
Service representative job in Aurora, OH
Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Locations:
Bainbridge - 7010 Aurora Rd, Aurora, OH 44202.
Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
Hudson - 5611 Darrow Rd, Hudson, OH 44236
Other locations across Cleveland available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Representatives
Service representative job in Cincinnati, OH
DyStar is a leading specialty chemical company with a global presence. Due to internal promotions, our Customer Service team is looking for 2 Customer Service Representatives to join our team at our Cincinnati, OH, warehouse.
To serve as the primary point of contact for customers, responsible for managing the complete order-to-fulfillment lifecycle.
Ensure superior customer experience by providing seamless coordination between customers, sales, and internal supply chain functions
Directly support to sales team and contribute to operational excellence and success of the company.
Job Responsibilities:
Deliver superior customer service to external and internal customers, serving as a primary liaison between customers and internal departments (Sales, Logistics, Planning, Manufacturing, etc.)
Manage all incoming customer inquiries via phone, email, and web, providing information on product availability, specifications, pricing, and transportation.
Ensure timely and accurate processing of all customer orders in the ERP system, from entry to fulfillment, verifying that pricing and customer requirements are correctly documented.
Set up and maintain customer master data in the ERP system to ensure data integrity.
Provide support and assistance to sales staff, business team, logistics and production planner on matters related to customer demands.
Coordinate customer orders and requirements with the Production Planning and Warehouse teams to ensure feasibility and on-time delivery
Proactively manages customer administrative needs, including providing documents like Certificates of Analysis (C of A), Safety Data Sheets (SDS), and processing Return Goods Authorizations (RGAs) and complaints.
Process Export orders, ensuring all necessary documentation and coordination for international shipment are handled correctly.
Identify opportunities to improve customer service procedures and workflows, contributing to a more timely and efficient process.
Ensure accuracy in order entry, pricing, and documentation to prevent financial loss and customer dissatisfaction.
Manage multiple priorities and urgent requests from various stakeholders simultaneously.
Prioritize daily tasks to meet competing deadlines from customers, sales, and operations.
Ability to troubleshoot problems and take decision to resolve customer issues or order roadblocks before escalation
Analyze and organize customer service procedures, information management, and other pertinent services
Any other duties as assigned
Supervisory Responsibilities: None
Education and Experience:
High School Diploma or GED required.
(3) years' experience in customer service in an office environment or supply chain role is required. Experience within the chemical or manufacturing industry is a plus.
Hands-on experience with an ERP system (e.g., SAP, Chempax, Prism) is required.
Working knowledge of Import/Export processes and documentation is a significant plus
Required Skills and Abilities:
Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point)
Exceptional written and verbal communication skills, with the ability to interact professionally with all levels of internal and external contacts.
Excellent organizational and time management skills, with a proven ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment.
Strong problem-solving skills and a high level of attention to detail are essential.
Must be a collaborative team player with a strong customer-centric mindset.
Ability to add, subtract, multiply and divide whole numbers, fractions and decimals; ability to use 10-key calculator
This is an on-site role in Cincinnati, OH; not open to remote or hybrid work
Visa sponsorship is NOT available for this role.
DyStar is an Equal Opportunity Employer
DyStar is a leading specialty chemical company with a heritage of more than a century in product development and innovation from the textile industry. Today, the company operates with more than 1700 employees spanning across 50 countries and with 13 production sites, supporting customers from diverse sectors and supply chains with reliable products and solutions.
DyStar is committed to sustainability. Our service supports the supply chain, including brands, retailers and their industry partners, to ensure that they meet stringent quality and ecological specifications in a cost-efficient way and with short lead times.
Customer Service Representative
Service representative job in Cincinnati, OH
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management.
This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction.
Key Responsibilities
Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support.
Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system.
Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated.
Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders.
Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates.
Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships.
Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions.
Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines.
Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset.
Qualifications
Strong verbal and written communication skills.
Proficiency with ERP systems (experience with Epicor is a plus).
Excellent critical thinking and problem-solving abilities.
Ability to multitask and prioritize in a fast-paced environment.
5 years customer service or a related field is preferred.
Customer Service Representative
Service representative job in Cincinnati, OH
Job Title: Customer Service Representative
Job Type: Full Time
About Us
At Next Generation of Leaders, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply
We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
Customer Service Representative
Service representative job in Mason, OH
Job Title: Customer Service Representative - Prior Authorization (Temporary)
Mason, OH
Norfolk, VA
St. Louis, MO
Work Schedule:
Full-time: 40 hours/week
Monday-Friday, 8:00 AM-8:00 PM EST (set schedule determined at offer)
No weekends
Training schedule: Monday-Friday, 9:00 AM-5:30 PM EST
Important: Must be available to work on MLK Day (January 19, 2026). No additional time off permitted outside of designated holidays (12/25 and 1/1) unless under extenuating circumstances (e.g., FMLA/LOA).
Compensation:
Hourly Rate: $17.00/hour
Job Type:
Temporary
Duration: December 8, 2025 - Q1 2026
Work Environment:
Primarily remote
Onsite presence required for onboarding, equipment pickup, and first/last week of training
Equipment provided: keyboard, mouse, two monitors, computer
Job Description:
As a Customer Service Representative, you will respond to inbound calls related to prior authorization inquiries. You'll work within various systems to resolve customer concerns, escalate issues appropriately, and ensure a positive member experience.
Key Responsibilities:
Respond to customer inquiries via phone and written correspondence regarding insurance benefits, eligibility, claims, and provider contracts
Document inquiry outcomes thoroughly for tracking and analysis
Operate PC/image station to extract and input data
Coordinate with internal departments to resolve customer issues
Conduct outbound calls within the ZipDrug business area
Maintain high performance standards (e.g., 95% quality score)
Follow scripts and SOPs during training and production
Required Qualifications:
High school diploma or equivalent
Previous experience in a customer service or automated call center environment
Strong oral, written, and interpersonal communication skills
Problem-solving and analytical skills
Preferred Qualifications:
Experience in inbound call centers
Familiarity with health insurance and prior authorization processes (preferred but not required)
Additional Details:
No driving required beyond standard commute
No credentialing required
No work in care centers, clinics, or member homes
No access to medication
No Level II fingerprint screening required
Hiring Process:
Group interviews via Microsoft Teams (camera required): November 10-14, 2025 (dates TBD)
Equipment pickup required at designated location
6-week training program (first and last week onsite, remainder virtual)
Supervisor/SME support available onsite during training weeks
Customer Service Specialist
Service representative job in Harrison, OH
About the Role
We are looking for a detail-oriented and customer-focused Customer Service Specialist to join our team. In this role, you will be the primary point of contact for customers regarding standard product orders. You'll handle order entry, provide updates, and resolve inquiries while working closely with internal and external sales teams to ensure customer satisfaction.
Responsibilities
Enter customer orders accurately and efficiently
Respond to customer inquiries via phone and email
Follow up on incomplete or pending orders
Receive and process serial-tracked items for recertification
Collaborate with internal departments and external sales representatives
Perform other duties as assigned by management
Qualifications
High school diploma or equivalent
Prior customer service experience (preferred)
Proficiency in Microsoft Office, Outlook, and Teams (preferred)
Strong verbal and written communication skills
Excellent attention to detail and time management
Ability to multitask and work independently
Problem-solving skills
Customer Advocate Assistant (Route Support Driver)
Service representative job in Independence, OH
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page:
Responsibilities & Qualifications
This is a route-based, physically active position that supports our Customer Advocates in providing outstanding service to our customers. You'll spend most of your time on the road and at customer sites, helping deliver, load, and organize clean linen products and ensuring customers receive the highest quality service.
Schedule: Mon-Fri (Early morning)
Pay: $22.00/hour-$25.00/hour, depending on experience
Responsibilities:
Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
Assist Customer Advocate by helping to manage routes to maximize efficiency, productivity and revenue.
Help manage Customers on site inventories with an eye for quality
Help maintain Customer appearance: organization of inventory, hardware, plastics, etc.
Product Knowledge: product codes, colors, sizing, packaging, etc.
Load and unload truck following BPP and Safety guidelines
Provide additional route support as needed
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent
Must have good communication skills
Valid Driver's License and Excellent Driving Record
Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
Ability to lift 25 plus pounds and push and pull carts of linen.
Company Values & Benefits
Required Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
Centralized Scheduling Representative
Service representative job in Columbus, OH
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients.
Essential Functions:
Professionally greet all patients.
Register all new patients.
Update all established patient demographics.
Accurately enter all insurance information
Schedule patient appointments for consultations, medical procedures, and follow-up visits.
Process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office.
Indexing of consultation requests and external office records.
Professionally handle patient complaints.
Follow all policies and protocols of the Central Scheduling Manager, Clinical Manager, and Billing Director.
If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.
Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules.
Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life
PM20
Requirements:
Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable.
Excellent oral and written communication skills required.
Knowledge of GE-athena Practice management software beneficial but not required.
Knowledge of Microsoft Office software beneficial but not required.
Ability to operate a computer and basic office equipment required.
Ability to operate a multi-line telephone system.
Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers.
Must be well organized and detail oriented.
Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime
PIc76cfa076d4c-38003-38979726
Member Support Representative
Service representative job in Barberton, OH
The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
Verify and update member information accurately in CHM's systems.
Log and track all interactions in the member management system (Gift Manager or CRM).
Follow standard operating procedures (SOPs) when handling common inquiries.
Provide accurate information about CHM guidelines, membership, billing, and processes.
Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
Review and assess member concerns, escalating to management when necessary.
Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
Meet established performance standards (e.g., call volume, response time, member satisfaction).
Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
Protect member confidentiality and comply with HIPAA and organizational privacy standards.
Thrive in a collaborative team environment and contribute positively to overall team goals.
Uphold the mission, vision, values, and service standards of CHM in every interaction.
Maintain a professional demeanor at all times.
Perform other job duties as assigned by management.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Required: High School Diploma or equivalent.
Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience.
Proficiency in Microsoft Office programs (Word, Excel, Outlook).
Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
Strong verbal and written communication skills, with active listening ability.
Strong organizational, analytical, and problem-solving skills.
Ability to manage workload, multi-task, and adapt to changing priorities.
Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.
CORE COMPETENCIES
Interpersonal Communication
Servant Leadership Mindset
Teamwork & Collaboration
Conflict Resolution
Detail Orientation & Accuracy
Adaptability & Flexibility
PERFORMANCE EXPECTATIONS
Maintain accuracy and efficiency in all member records updates.
Meet or exceed department standards for call and email response times.
Consistently achieve high member satisfaction scores.
Demonstrate reliability, accountability, and professionalism in all duties.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs).
Office-based environment with regular phone and computer use.
Ability to sit at a desk and use a computer/phone for extended periods.
Manual dexterity for typing and handling office equipment.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Customer Experience Associate
Service representative job in Columbus, OH
RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.
The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Represent the RH brand through polished communication, personal appearance and professionalism
Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations
Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded
Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems
Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships
Qualify and educate potential design customers on services offered by RH Interior Design
OUR REQUIREMENTS
1+ years of experience in Customer Service, high-end furniture and luxury retail preferred
Poise and confidence to interact with high-end customers while maintaining confidentiality
People and relationship-driven
Driven to deliver first-class service and exceed customer expectations
Ability to recognize and respond to multiple priorities
Exceptional analytical, problem-solving and decision-making skills
Strategic, highly organized and results-oriented
Excellent verbal and written communication skills
Commitment to Quality with exceptional attention to detail
Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications
Willingness to work a flexible schedule, including evenings, weekends and holidays
About Us
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Client Engagement Representative
Service representative job in Hudson, OH
Our Client Engagement Representative will play a key role with our sales team by leading outreach to key customers and influencers to share insights and identify opportunities to share our solutions. Working closely with our regional managers, the goal is to get to key decision makers and set up strategic and value-added meetings for our teams.
We're looking for someone who is a self-starter and likes connecting with multiple audiences. Someone who can use the tools available, from our CRM to digital platforms like LinkedIn to find key audiences will be key for this role. This role requires a team player and someone who strives to help achieve overall sales and client engagement team results.
Qualifications
Experience in Inside Sales Preferred
Customer Experience or Customer Service Skills
Effective Communication Skills
Ability to Research & Connect with New Customer Audiences
Self-Starter & Motivated to Succeed
Strong Organizational & Time Management Skills
Ability to Problem Solve & Share Creative Solutions with Clients
Enjoy Working in a Fast-Paced Environment
Associates Degree or Work Equivalent
Key Responsibilities
Lead generation: Conduct outbound calls, emails, and networking to find and qualify new leads.
Customer Relationship Management: Build and maintain strong customer relationships through effective communication and follow-up.
Stay informed through market research about industry trends, competitor activities, market conditions, and maintaining up to date product knowledge.
Collaborating with cross functional departments such as marketing, customer service, and sales to maintain and build client relationships.
Partnering with Field Sales Team to assist with scheduling sales meetings and presentations.
Maintain accurate and up-to-date records of customer interactions, sales activities, and follow-up actions in a CRM system.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Shift: 8am-5pm
Weekly day range:
Monday to Friday
Work setting:
In-person
Company Description
National Shelter Products is a demand creation, sales, and sales management company specializing in building envelope products for various markets. With over 30 years of experience, the company provides industry-leading products and services in the United States and Canada.
Company Description
Company Info: National Shelter Products, Inc. (NSP /
************************ and its sister company System Components Corporation (SCC / ************************* are demand creation, sales development, and sales management companies specializing in building envelope products for residential building, commercial building, manufactured housing, and recreational vehicles. NSP products include building wraps, flashing materials, insulation board, structural sheathing, and structural insulation. SCC products include mechanically attached and self adhered roof underlayment's. Our team of outside and inside sales and marketing professionals gather market intelligence and use it to guide product development and create builder, contractor, and commercial specifier brand specifications for our dealers.
Customer Service Associate
Service representative job in Hamilton, OH
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoy working in a team environment.
The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Vehicle Service Specialist
Service representative job in Brunswick, OH
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $16.25 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
WAH for Psychics & Tarot Readers US & Canada
Service representative job in Columbus, OH
The Psychics Connection offers WAH positions for phone Psychic Advisors, Card Readers and spiritual Advisors. Pay starts at . 30 ptm/18. 00 per talk hour with bonuses and increases for those who excel. Full or part time positions/flex schedule.
immediately available.
Apply today!
Account Representative
Service representative job in Cleveland, OH
Supernova is hiring a full time Account Representative to join our team in Cleveland, OH. The Account Representative will be responsible for managing accounts, providing exceptional customer service, effective communication, sales activities, and training sessions. This position is ideal for a candidate seeking to utilize their established skills to grow their career with our team!
Account Representative Responsibilities and Objectives:
Evaluate prospective customer's needs
Provide unrivaled customer support
Develop sales strategies to procure sufficient accounts
Build relationships with existing and potential partners
Implement sales and marketing campaigns within approved market areas to achieve targets
Meet monthly and quarterly KPIs
Conduct sales presentations
Accurately track all marketing and sales activities
Collaborate with team members to ensure seamless internal communication
Other duties and special projects as assigned
Account Representative Qualifications
Account Management, Sales, and Training skills
Customer Service and Communication skills
Strong interpersonal and relationship-building skills
Ability to work in a fast-paced environment
Highly organized and detail-oriented
Experience in event planning or marketing is a plus
Bachelor's degree in Business, Marketing, or related field
Please submit your resumé to apply!
Supernova is an equal opportunity employer.
Customer Retention / Collections Specialist
Service representative job in Cincinnati, OH
Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH Do you possess exceptional customer service skills? Do you have experience with resolving accounting and invoicing discrepancies with tact and diplomacy? The Cincinnati Better Business Bureau offers a unique opportunity to engage with the local business community and set a high standard for ethics!
As a Customer Retention / Collections Specialist, you will work directly with accredited businesses, internal and external contacts to resolve invoice discrepancies, update contact information, process payments and perform collection tasks, all with an eye towards retaining the customer. Additionally, you will:
Provide support and solutions to businesses to retain their BBB accreditation.
Contact delinquent Accredited Businesses to confirm BBB accreditation status.
Provide guidance to businesses needing to update their contact and billing information.
Provide regular progress reports to Management.
Update CRM system for Accredited Businesses as appropriate.
Work collaboratively across internal BBB departments to provide superior customer service.
Qualified candidates will have:
Associate's degree with accounts receivable/collections experience.
Strong communication and interpersonal skills.
Experience in customer service and sales (3+ years preferred).
Ability to handle difficult conversations with tact and professionalism.
Proficiency with Microsoft Office products (especially Excel), internet searching and CRM systems.
Self-starter mindset with problem solving abilities.
The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America's marketplace by serving and advocating for local businesses, consumers, and the community.
Why You'll Love Working Here: At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact!
Ready to Apply? Send your resume and cover letter to **********************. Learn more about us at BBB.org/Cincinnati. Apply online today to join our talented team!
Equal Opportunity Employer: BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
Employer is EOE/AA/M/F/D/V.
#HP
Auto-ApplyConsultant - Customer Training - Wavemark
Service representative job in Columbus, OH
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Retention / Collections Specialist
Service representative job in Cincinnati, OH
Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America's marketplace by serving and advocating for local businesses, consumers, and the community.
Why You'll Love Working Here:
At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact!
Job Description
Do you possess exceptional customer service skills? Do you have experience with resolving accounting and invoicing discrepancies with tact and diplomacy? The Cincinnati Better Business Bureau offers a unique opportunity to engage with the local business community and set a high standard for ethics!
As a
Customer Retention / Collections Specialist,
you will work directly with accredited businesses, internal and external contacts to resolve invoice discrepancies, update contact information, process payments and perform collection tasks, all with an eye towards retaining the customer. Additionally, you will:
Provide support and solutions to businesses to retain their BBB accreditation.
Contact delinquent Accredited Businesses to confirm BBB accreditation status.
Provide guidance to businesses needing to update their contact and billing information.
Provide regular progress reports to Management.
Update CRM system for Accredited Businesses as appropriate.
Work collaboratively across internal BBB departments to provide superior customer service.
Qualifications
Qualified candidates will have:
Associate's degree with accounts receivable/collections experience.
Strong communication and interpersonal skills.
Experience in customer service and sales (3+ years preferred).
Ability to handle difficult conversations with tact and professionalism.
Proficiency with Microsoft Office products (especially Excel), internet searching and CRM systems.
Self-starter mindset with problem solving abilities.
Additional Information
Ready to Apply?
Learn more about us at BBB.org/Cincinnati. Apply online at *************************** to join our talented team!
Equal Opportunity Employer:
BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
Employer is EOE/AA/M/F/D/V.