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Service representative jobs in Old Bridge, NJ

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  • Associate, Client Service

    Kantar 4.3company rating

    Service representative job in New York, NY

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $59k-93k yearly est. 2d ago
  • Bilingual Customer Service Representative

    Conduent State & Local Solutions, Inc. 4.0company rating

    Service representative job in Newark, NJ

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ Bilingual in Spanish $17.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. Bilingual in Spanish $17.50/hr Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50/hr Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $17.5 hourly 2d ago
  • Patient Services Rep

    Barnabas Health Medical Group

    Service representative job in West Long Branch, NJ

    Job Title: Patient Services Rep Department Name: Monmouth Hemo Onc Assoc WLB Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy. Qualifications: Required: High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Demonstrates a clear understanding of the importance of patient satisfaction and safety. Strong oral and written communication skills Attention to accuracy and detail. Able to multitask and work under pressure. The ability to work independently and in a team environment. Excellent customer service Preferred: Associate degree or Bachelor's degree Previous medical receptionist experience or background in general office EPIC experience Knowledge of medical terminology and electronic medical record (EMR) systems Bilingual in Spanish and English Scheduling Requirements: Shift Working: Monday - Friday 8:30AM-5:00PM or 9AM-5PM Day Shift Full-time, 40 Hours Per Week Hours are subject to change based off practice needs. Travel to Lakewood and Toms River location as needed Essential Functions: Performs patient check-in and check-out functions. Answers routine questions in person and over the telephone Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail. Creates and maintains health record information, files, and organizes as needed. Coordinates with insurance providers and handles pre-authorizations and certifications as necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short- & Long-Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Equal Opportunity Employer
    $20.2-25.3 hourly 4d ago
  • Coordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!

    MJHS 4.8company rating

    Service representative job in New York, NY

    $15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred
    $40k-58k yearly est. 4d ago
  • Field Technical Service Representative-Metal Packaging

    Crown Cork & Seal USA, Inc.

    Service representative job in New York, NY

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview: This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities: * Providing problem-solving leadership on technical and quality matters relating to food can and end performance * Managing the overall technical interface between the Food Division and their customers * Support customers in all technical aspects of the business including current packages and new package development * Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions * Interact directly with customer and internal manufacturing operations * Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers * Extensive travel (Up to 80%) will be required to service customer needs The ideal candidate would possess the following attributes: * BA/BS degree in Food Science, Engineering, Packaging or a related discipline * 2+ years in a packaging manufacturing environment, food production or a similar industry. * Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. * Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. * Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. * Demonstrated ability to effectively manage multiple projects to completion * Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual * Well organized and detail oriented with good time management skills * Strong PC skills are a must, especially using Word, Outlook, and Excel. * Committed to on-going personal development and career growth * Knowledge and/or certification in Six Sigma is a bonus Physical Requirements * While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. * The associate may lift and/or move up to 30 lbs. * Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions * Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. * While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. * The associate may be exposed to a wide range of temperatures. * The noise level is frequently loud. xevrcyc *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits: Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).
    $45k-93k yearly est. 1d ago
  • Client Services Associate

    Coda Search│Staffing

    Service representative job in New York, NY

    One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic. The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries. Responsibilities include, but are not limited to: Content Development: Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority. Firm & Investor Relations Support: Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities. Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information. Support special projects and ad hoc initiatives as assigned. Candidate Profile 1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.
    $56k-95k yearly est. 1d ago
  • Customer Care Representative

    Mikimoto America 3.4company rating

    Service representative job in New York, NY

    Job Title: Customer Care Representative Terms: FT Permanent - 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates. Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry. Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism. Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence. Perform various duties as required for designated Trade accounts, including data entry into customer's portals and ordering customer specified tags. Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics. Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency. Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination Serve as the point of contact for South American accounts Act as a backup resource for Affiliate and International partners. Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment. Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor) Participate in E-Commerce order fulfillment and related activities. Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: Exceptional verbal and written communication skills with a customer-centric approach. Strong organizational and multitasking abilities in a high-volume, detail-oriented environment. Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues. Retail and Luxury experience preferred Spanish speaking preferred JOB COMPETENCIES Accountability - Takes personal responsibility for the quality and timeliness of their work Product Knowledge - Understanding our products and being able to suggest alternatives in a persuasive manner Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES Job Knowledge - Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility. Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction. Problem Solving - Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information. Teamwork - Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others. Dependability - Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions. Communication - Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate. Flexibility - Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance Paid Time Off, Paid Holidays, Summer “Days” Annual Gym Reimbursement Mikimoto Employee Discount Eligibility may vary based on level and tenure, subject to change
    $60k-70k yearly 1d ago
  • Call Center Representative

    Mindlance 4.6company rating

    Service representative job in New York, NY

    "Recent Call Center Representative and Bilingual is a must" Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role. Job Details: Job Title: Call Center Representative (Onsite, Bilingual) Location: New York, NY, 10004 Duration: 3 Months (Contract Assignment) Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well) Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. (Extensive) Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate. Skills: -Recent Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution. Education: -High School Diploma or general education degree (GED). EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
    $31k-37k yearly est. 1d ago
  • Bilingual Customer Service Representative

    Hirepower 4.0company rating

    Service representative job in New York, NY

    Duration: 2 Months Schedule: 11am - 7pm (some Saturdays 8am - 4pm) Qualifications: High School Diploma or General Education (GED). Minimum of two (2) years of customer service experience. Bilingual (facility specific). Strong verbal and written communication skills. Active listening skills to fully understand customer concerns and needs. Effective problem-solving abilities to identify issues and implement appropriate solutions. Description: Answer customer questions and resolve issues in a timely and professional manner. Provide technical assistance and support as needed. Ensure high levels of customer satisfaction through effective communication and service delivery. Perform other related duties as assigned. Demonstrate proficiency with phone systems and computer applications. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. JOB-10045308 GFCLW
    $31k-37k yearly est. 1d ago
  • Mail Service Associate

    Pyramid Consulting, Inc. 4.1company rating

    Service representative job in Morris Plains, NJ

    Immediate need for a talented Mail Service Associate . This is a 03 months contract opportunity with possible extension and is located in Morris Plains, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93508 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Resource typical working day: Receiving and sorting incoming mail and packages Delivering mail and packages to appropriate recipients Interacting with clients in a professional manner Providing general support to the facilities team Key Requirements and Technology Experience: Key Skills; ["Mailroom ", "Package Handling", "Facilities Support"] Communication and collaboration Skills At least 2 years of experience Education: HS and GED Basic computer functions Microsoft office suite Interview Process: 1 virtual and 1 onsite interview Our client is a leading commercial real estate services and investments Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-23 hourly 3d ago
  • Procurement Service Specialist

    Us Tech Solutions 4.4company rating

    Service representative job in Raritan, NJ

    The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers. This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement. Responsibilities: Placing approximately 100 POs weekly. Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed. Following up on the status of all placed POs, including handling email and phone inquiries. Experience: At least 1 year of experience in procurement or vendor management. Skills: Procurement Vendor Management Creating purchase orders Education: Associate or Bachelors. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Azhar Email: **************************** Internal Id: 25-53771
    $39k-50k yearly est. 3d ago
  • Customer Experience Analyst

    Uniqlo 4.1company rating

    Service representative job in Kearny, NJ

    Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $20k-30k yearly est. 2d ago
  • Call Center Representative

    Prokatchers LLC

    Service representative job in New York, NY

    · Call Centre AND Payroll Timekeeping experience in call centre environment required · Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. ·Two (2) years of experience and Bilingual
    $30k-39k yearly est. 2d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Service representative job in New York, NY

    Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.
    $30k-37k yearly est. 2d ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Service representative job in Newark, NJ

    Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview
    $35k-41k yearly est. 1d ago
  • Customer Support Agent

    Bettingjobs

    Service representative job in Jersey City, NJ

    BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: Provide responsive, professional assistance to customers through live chat, email, and phone. Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies. Identify, document, and escalate technical or operational issues to relevant internal teams. Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information. Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly. Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests. Maintain high-quality service levels and meet performance KPIs. Contribute to a positive and supportive team environment, especially during the early launch phase. Requirements: Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry. Strong communication skills and a customer-centric mindset. Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). Basic understanding of online platforms, payment methods, and troubleshooting. Attention to detail with the ability to follow structured procedures. Ability to work on-site in the New Jersey office. Nice to have: Experience in a regulated iGaming market (US or international). Familiarity with KYC, AML, and responsible gaming principles. Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).
    $36k-48k yearly est. 4d ago
  • Patient Service Representative

    Pride Health 4.3company rating

    Service representative job in New York, NY

    We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills. Key responsibilities include: Perform patient registration, including verifying demographic and insurance information Ensure accurate data entry into the Electronic Medical Record (EMR) system Verify insurance eligibility and benefits, including managed care plans Collect co-pays and provide patients with necessary documentation Maintain knowledge of health insurance requirements, authorizations, and referrals Apply medical coding standards including ICD-9 and CPT-4 where applicable Answer incoming calls and provide prompt, professional responses Work collaboratively with clinical and administrative staff to ensure patient flow Maintain compliance with HIPAA and other healthcare regulations Qualifications: High School Diploma or GED (Required) Minimum of 3 years clerical experience in a medical office setting (Required) Data entry skills of at least 4,500 keystrokes per hour Knowledge of medical coding (ICD-9, CPT-4) Strong understanding of health insurance benefits and requirements Excellent customer service and effective communication skills Proficiency in telephone and computer usage, including keyboarding Experience using EMR systems (Required) Familiarity with managed care insurance plans (Required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
    $34k-38k yearly est. 4d ago
  • Reservations Agent

    Casa Cipriani New York

    Service representative job in New York, NY

    At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. The job is seasonal with the potential of becoming full time. Essential Functions and Responsibilities of the job include but are not limited to: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed. Excellent organizational skills and attention to detail Ability to handle challenging situations and resolve customer complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences) Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information. Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy. Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential. Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example. Perform Switchboard duties and direct calls as needed. Participating in training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred. Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required. Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction. Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important. Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential. Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial. Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary. Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable. Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential. Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected. Refined verbal and written communication skills. Minimum 2 years of progressive experience in a hotel or a related field requirement. Ability to work overnight, weekends, and holidays. Ability to stand or walk for long periods of time. Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.
    $30k-37k yearly est. 1d ago
  • Call Center Specialist

    DOWC

    Service representative job in Parsippany-Troy Hills, NJ

    About Us Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ. Overview We are seeking a dedicated and motivated Claims Support Specialist to join our dynamic team. This role is essential in providing exceptional support and call center service to our contract holders in the service contract and automotive F&I claims department. The ideal candidate will possess strong communication skills, professional phone etiquette, a keen attention to detail, a love for customer service, excellent problem resolution, and the ability to work effectively in a fast-paced and high-volume environment. This person will be solution-oriented and eager to learn a complex business. Opportunities for advance within the department with training provided. Job Duties: Provide outstanding customer support via phone, email, and chat related to claims inquiries. Handle a high volume of inbound calls with a minimum of 40 calls answered per day. Assist contract holders with inquiries regarding products and services, ensuring a high level of satisfaction pertaining to our contract guidelines. Accurately log and track customer issues, inquiries, and requests in the incident management system from identification through resolution. Deliver timely and reliable roadside assistance to customers in need. Process payments accurately and efficiently to ensure a smooth customer experience. Communicate effectively with team members and customers to resolve issues promptly. Handle simple claims and troubleshoot basic to intermediate product or service issues. Connect and triage customers calling in for a claim with the appropriate mechanical claims analysts. Demonstrate excellent phone etiquette while handling client interactions. Collaborate internal departments to streamline customer services with adherence to SLAs. Maintain a queue of ongoing support tasks and resolve all customer issues in a high-priority manner. Proactively communicate with leadership to escalate any issues for immediate resolution. Create a positive support experience through active listening, problem-solving, and professional communication. Analyze information and process documents to resolve issues prior to escalation. Develop product knowledge to become a subject matter expert and confidently address customer concerns. Participate in further training sessions to enhance product knowledge and service skills. Qualifications Minimum of 3+ years in a customer service call center environment required. Proven experience handling a high volume of inbound customer calls. Insurance claims or automotive industry highly preferred. Ability to resolve escalated issues with a sense of urgency. Strong business acumen with the ability to identify customer needs and recommend appropriate solutions. Excellent communication skills, both verbal and written. Proficiency in data entry and familiarity with MS office software applications. Ability to work independently as well as part of a team in a collaborative environment. Strong organizational skills with an emphasis on attention to detail. Superior sense of urgency and ability to complete tasks in a timely manner. Strong customer-first attitude and relationship building skills. Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: Competitive compensation Medical, Dental, Vision, 401k matching, Life Insurance, medical expense card PTO and Sick Time Corporate events, team and culture building activities, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance.
    $30k-43k yearly est. 3d ago
  • Environmental Services Specialist

    The New York Academy of Medicine 4.4company rating

    Service representative job in New York, NY

    Job Title: Environmental Services Specialist Department: Facilities Management For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life. True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders. Position Summary/Overview: Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for: Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces) Maintaining the general cleanliness of all buildings and grounds, including front of building and doors Inspection of any light fixtures that are out and replace any bulbs, etc. Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs. Assisting with delivery of furniture and supplies to the building. Accommodating staff requests for maintenance services as instructed by supervisor Removal of all trash as directed Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required Other duties as assigned. The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally. Qualifications: Working knowledge of policies and procedures relevant to the job function A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge 2-5 years of maintenance staff experience required High School Diploma or equivalent required Ability to work flexible hours Ability to work outside in all weather conditions Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits. NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees. Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled. Salary range: The salary range for this position is $18 to $20 per hour.
    $18-20 hourly 4d ago

Learn more about service representative jobs

How much does a service representative earn in Old Bridge, NJ?

The average service representative in Old Bridge, NJ earns between $26,000 and $66,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Old Bridge, NJ

$41,000

What are the biggest employers of Service Representatives in Old Bridge, NJ?

The biggest employers of Service Representatives in Old Bridge, NJ are:
  1. VetCor
  2. Rutgers University
  3. Middlesex Water
  4. Lexus of Edison
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