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Service representative jobs in Omaha, NE

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  • Technical Service Sales Rep.

    DTS Fluid Power 3.6company rating

    Service representative job in Omaha, NE

    Applied Industrial Technologies understands your need to use the right products for the right applications. As your industrial supplies partner, you can expect immediate solutions to all your rubber product's needs. And, if you need other industrial components and solutions, we carry a complete stock of maintenance repair items, including fluid power components, bearings, linear components, power transmission components, specialty maintenance, and mill supplies. Our North American network of 430 locations and seven distribution centers ensures that you get the right part at the right time. For one-stop shopping of all your industrial components, count on Applied . We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Position Summary: A Technical Sales & Service Representative (TSSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of Applied by taking personal and complete responsibility for each customer contact and by ensuring that customer requirements are met while pursuing the interest of the Company. The TSSR is an integral part of the Applied sales team and interacts with Applied's customers by providing them with information to address inquiries regarding products and services. COME FOR THE JOB-STAY FOR THE CAREER! TECHNICAL INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN FORT WORTH TEXAS! In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country Professional development and training Team oriented company culture where it's called work for a reason but have fun in the process Join a local team with company backing Essential Functions & Responsibilities: Sell company products and services to customers by processing orders, price, and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment. Maintains responsibility of orders from quotation to collection: Select and specify a variety of products utilizing a variety of proprietary and vendor -supplied tools/software. Responds to customer inquiries. Processes customers' orders and send order acknowledgements. Review customer purchase orders for special conditions/documentation Checks availability and verifies ship dates. Increases order size by suggesting related items, explaining features, and checking customer's buying history. Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery. Promotes and maintains effective working relationships with suppliers and customers Negotiates pricing and delivery with vendors when necessary. Works closely with Outside Salesman in soliciting business, executing order transactions, and maintaining superior customer service levels. Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing workload when possible, picking incoming phone calls, etc.) Achieves and maintains rapport with customers and works to give them the best possible service. This is done through a combination of problem-solving skills, attention to detail, and developing a friendly but professional relationship with customers. Maximizes gross margin by ensuring superior service, problem solving, and technical expertise. Resolves customer issues such as warranty claims, product returns, credit and collection, and other customer service issues. Reviews open customer order reports and acts on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date. Maintains Distribution System backorder report, associated customer expediting report/notices, and customer notification, as required. Other duties as assigned by Management. Preferred Education/Experience: Bachelor's Degree preferred, preferably in Industrial Distribution, Engineering & Management, Mechanical, or Industrial Engineering; equivalent experience may be substituted for degree requirement . 3-5+ years' experience in an Inside Technical Sales/Customer Service/Application Engineer role with an Industrial Distributor preferred. Previous experience with sizing and selection of : Industrial & Hydraulic Hose Power Transmission Products Lightweight and Heavyweight Conveyor Belt STAR Hose Distributor #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $54k-67k yearly est. Auto-Apply 16d ago
  • Tech Rep - Modifications Sheetmetal

    Duncan Aviation 4.8company rating

    Service representative job in Lincoln, NE

    The Modifications Sheetmetal Tech Rep will support the Install Department with modifications design, STC's and SB's including individual assessments of the aircraft. This position provides hands-on OJT and technical training for the modifications sheetmetal technicians. The representative completes timely and accurate documentation per Duncan and manufacturing procedures; and recommends improvements to processes for optimizing installations performed by technicians. This role must perform as a Qualified Inspector. This role will be available to review and support quote development and make recommendations for parts, labor and tooling. Essential Job Functions * Maintains a comprehensive understanding of current shop processes, and provides technical assistance and OJT to department team members for Sheetmetal fabrication, installation and processes. * Continuously reviews existing Installations processes, and seeks and develops process improvements for production. Initiates and guides production design and development of prototype parts while developing processes to continuously increase quality and efficiency. * Conducts quality assurance inspections for conformance to approved data. Assists personnel in integrating regulatory compliance with current processes. Maintains personnel training logs. * Researches and recommends structural production equipment related to the installation of avionics modifications. * Oversees fabrication outsourcing and outside vendor coordination. * Provides technical support to Sales and Engineering departments related to new product pricing, scheduling and shop capabilities. * With no supervision performs all duties descried in the Sheetmetal Master Spec job description. * Performs other related duties as assigned by management. Job Specific Requirements Licenses/Certificates: Qualified Inspector designation; valid driver's license and acceptable driving records; respirator fit eligible Attendance: Regularly scheduled attendance required Physical: Routinely lifts 50 lbs.; reads small print; hearing sounds associated with mechanical deficiencies; works in heights above four feet; tolerates products and materials associated with component maintenance; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting; proficient typing and data entry skills Environmental: Tolerates working in noisy areas, temperature variances, tight spaces and heights. Education and Experience * High school graduate or equivalent required * Ten years parts fabrication, sheet metal, or related experience preferred Available Benefits * Moving is expensive and hard work! Relocation Assistance is available for those that qualify. * Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one. * Plan for your medical needs with a Health Savings Account (employer and employee contributions). * Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed * Participate in Duncan Aviation's Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments * Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education. Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled Company Description: Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. We value the individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer. Individuals of all backgrounds, nationalities, disability status, and military service are encouraged to apply. Are you ready for an Experience. Unlike any other? Apply today! Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled
    $46k-61k yearly est. 10d ago
  • Customer Care Expert

    Toast 4.6company rating

    Service representative job in Omaha, NE

    Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll* Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll Do you have the right ingredients*? 2 + years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong verbal and written communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls, emails, and chats through a ticketing system Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25-25 hourly Auto-Apply 19d ago
  • Member Relationship Specialist

    Four Points Federal Credit Union 4.2company rating

    Service representative job in Omaha, NE

    The successful candidate for this position will provide member transaction and account related services and assistance by determining the member's needs in person, over the phone, and through electronic communication. The individual will process requests in a friendly, professional, accurate, timely, and efficient manner. This position will also promote, advocate, and deliver all deposit related products and services including, but not limited to savings and checking accounts, debit cards, certificates, and referrals to a lender for loans etc. Other assigned tasks may include, but are not limited to, new member follow-up support, mortgage processing support, quality control audits and reviews, credit union technology support, and other tasks which contribute to an overall high quality member experience. Primary Functions Establish, develop, and maintain strong member relationships through face-to-face interactions, telephone communications, and written correspondence in addition to providing a consistent level of service which is timely, thorough, and responsive to all members. Represent the Credit Union in meeting a broad range of financial service needs. With limited supervision, responsible for servicing the needs of existing and prospective members, as well as referral of related services. Identify situations when it is best to refer a member to other personnel to effectively exceed the member expectations. Interaction with management and other Credit Union staff to achieve the highest level of Credit Union service to members. Key Areas of Responsibility Primary teller in the branch which may include opening or closing the branch location independently and / or without supervision. Responsible for performing and facilitating a wide range of account related transactions daily in person, over the phone, or through electronic communication. Will have vault combinations/responsibilities which include maintaining cash, buying and selling cash, and cash related audits. Provides a consistent and professional level of quality service which is timely, thorough, and responsive to all members. Respond to routine requests and inquiries to resolve member concerns or complaints with Credit Union services, products, or software. Establishes, develops, and maintains strong member relationships by providing a consistent quality level of service which is timely, thorough, and responsive to all members and exceeds expectations. Take ownership of member problems, concerns, or complaints until they are resolved to the member's satisfaction which includes involving management or other resources when necessary. Recommend products and services which fulfill the member's need. Look for and act upon new product and service referral opportunities to meet established goals. Provide other teller support services as needed to meet the needs of each member. Record all types of account transactions into the Credit Union accounting system and maintain a high degree of accuracy in performing member account transactions and accounting for cash. Work on a variety of special projects that may be assigned to support Credit Union operations. Provide administrative support for management personnel as needed. Present a professional image of Four Points Federal Credit Union and provide a service experience which exceeds member expectations. Requirements:Requirements High school diploma and minimum one year experience in a cash handling environment, or equivalent. Some college and finance experience preferred. Working knowledge of credit union products and services. Strong service, communication (verbal and written), and effective team skills. Effectively utilize computer technology and a wide variety of software applications and accounting systems. Organizational and time management skills. Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations.
    $32k-45k yearly est. 11d ago
  • Customer Service Representative- Policy Services

    Ameritas 4.7company rating

    Service representative job in Lincoln, NE

    Class Starting January 26, 2026 * Opportunity to work Hybrid arrangement after 3 months in-Office $19.50 per hour. Ameritas is seeking Customer Service Representatives for our Policy Services Team to drive the business by being responsible for customer service, issuance and administrative functions for small case. This includes implementation of billing, collection and reconciliation of premium; policy lapses and cancellations; and customer service to policyholders, field sales offices, agent/brokers, SA's and individual insureds. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: * This position will be 100% in-office for 3 months then will transition to hybrid What you do: * Assist with customer inquiries via telephone, email, or other written correspondence and utilize empathy and patience with all customers. * Administer functions of Group Administration including new case set up; issue; billing; collection and reconciliation of premium; processing small case policy changes; on-going administration; group terminations and final accounting. * Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively calling customers. * A working knowledge of the functions and systems across the organization as they relate to administrative functions. * Meeting or exceeding service standards with respect to accuracy, turnaround time and overall quality of work product and service. * Have the ability to assess situations, communicate issues promptly, and offer thoughtful solutions. * Handle and complete special assignments and projects within provided timeframes. * Other duties as assigned. What you bring: * Must have a High School Diploma or equivalent, * 0-2 years related experience required. * Previous experience in customer service, insurance, banking, and/or healthcare is a plus! * Ability to work in a fast-paced environment and multi-task, * Possess excellent verbal and written communication skills and show a strong commitment to customer service. * Excellent telephone skills, problem solving, analytical and decision-making skills, * Ability to prioritize tasks and consistently meet deadlines, * Computer skills in database, spreadsheet, word processing and internet navigation software. * Planning, organizational, and mathematical skills are important. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
    $19.5 hourly 26d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Service representative job in Lincoln, NE

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 3d ago
  • Customer Service Representive

    Heartland Staffing Solutions

    Service representative job in Lincoln, NE

    The Customer Service Representative plays a vital role in delivering an exceptional experience to our customers at our appliance retail and service store. You will assist customers through a variety of communication channels-including phone, email, text, and online platforms-while helping resolve appliance-related service needs, answering questions, and ensuring every interaction reflects our commitment to excellence. Essential Duties & Responsibilities Other duties may be assigned. Actively contribute to a customer-focused team environment. Support coworkers, participate in team discussions, share knowledge and ideas, and provide constructive feedback to management-we value your voice and contributions. Research customer needs and concerns to develop informed, creative solutions. Take decisive action within your authority to build customer loyalty while protecting the financial and procedural integrity of each case. This includes proactively reaching out to customers. Thrive in a fast-paced, structured, high-volume environment. Maintain professionalism and composure during stressful situations and help de-escalate issues with empathy and confidence. Manage a high volume of inbound customer calls each day. Answer questions, provide guidance, and act as a trusted advocate to ensure complete customer satisfaction. Deliver exceptional service in person, over the phone, and online. Demonstrate strong communication skills, active listening, empathy, and problem-solving abilities while maintaining professional interactions with both customers and coworkers. Schedule customer appliance orders for delivery and pick-up with accuracy and attention to detail. Coordinate and route appliance service requests by working closely with internal service departments and external service providers to ensure timely and effective solutions. Support customers in resolving appliance service concerns with patience, professionalism, and a genuine desire to help. Attend company meetings and trainings to stay informed and aligned with store operations, product updates, and customer service expectations. #HSS1 Job Type: Full-time Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
    $31k-64k yearly est. 31d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service representative job in Omaha, NE

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-32k yearly est. 5d ago
  • Route Jump Driver/Customer Representative

    Spin Linen

    Service representative job in Omaha, NE

    Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business. Come and join our family owned and operated company today! Position Route Jump Driver/Customer Representative Responsibilities and Duties Responsible for making accurate deliveries to customers Responsible for covering PTO or Sick Days for all Routes Assisting Drivers with run backs and special deliveries Manage customer inventories Build/maintain long term relationships with customers Keep truck clean to our accreditation standards Reporting truck maintenance issues through daily DOT log Help facilitate customer agreement renewals Responsible to make change customer invoices as needed Daily load/unload of truck Standards Completion of daily deliveries Maintain a professional appearance Maintain safe driving practices Consistent high customer service scores Skills and Abilities Able to lift up to 100 lbs Ability to push & pull carts up to 500 lbs Committed to creating raving fans Strong math skills Problem solving skills High sense of urgency Be able to adapt to changes throughout the day Managing the efficiency of route Good knowledge of strong internal compass Benefits & Perks Work an average of 40 hours a week for weekly pay of $800 In addition to excellent pay, we offer: Health & Dental Insurance Retirement Company Paid Life Insurance Paid Vacation Weekly Pay Our Core Values: Integrity Customer Service Teamwork Accountability Innovation Please check out our web site at ***************** to learn more about our 94-year-old company.
    $800 weekly 17d ago
  • Call Center Representative

    SMA Advantage, LLC

    Service representative job in Lincoln, NE

    Do you know how to work hard and have fun? Do you value coworkers who always help each other? Do you have exceptional sales skills and positive attitude? If so, we have the perfect job for you working for a telecommunications company. We are looking for a Call Center Representative to build and maintain strong client relationships while contributing to the growth and success of the company. Hours are Monday through Friday from 8 am-5 pm. Hourly pay plus commissions equaling to $50,000-$65,000/yr. Full benefit package, including but not limited to health, dental, and vision insurance, 401 k, and life insurance offered. Call Center Representative Duties and Responsibilities Identify new business in the technology industry through cold calling Set up appointments to deliver sales presentations to business leaders through Zoom meetings Build and maintain sales pipeline through prospecting and lead generation Learn clients' needs in order to tailor solutions for their requirements Provide advice on technology solutions to clients Maintain knowledge of products, services, and market trends Call Center Representative Requirements and Qualifications Must have a minimum of 1 year cold calling experience Preference given to B2B experience Excellent communication skills Willingness to learn and self-motivated Must have driver's license and good driving record Skilled in Microsoft Office To apply for this position without a resume, call our office @ ************ to schedule an interview. Do you have a friend in mind who might be a better fit for this job? Share this job description with them and send them our way! #hc187376
    $50k-65k yearly 20d ago
  • Customer Connections Representative

    Security Financial 4.3company rating

    Service representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $47k-60k yearly est. Auto-Apply 60d+ ago
  • CLIENT RELATIONS SPECIALIST- Part-time

    Foundation One Bank

    Service representative job in Omaha, NE

    • Process teller transactions accurately and efficiently following bank policies and complying with regulatory requirements • Open, close and perform maintenance on accounts including checking, savings, CD's HSA's, IRA's and Safe Deposit Boxes • Maintain a balanced cash drawer • Assist customers by receiving deposits and loan payments; cashing checks; processing savings withdrawals, night and mail deposits, and selling financial instruments including cashier's checks, travel cards and money orders • Complete other requests including processing orders for checks and debit cards and helping customers access and utilize technology such as online banking, bill pay and ACH processing • Answer customer questions and solve problems while contributing to team effort by assisting co-workers and management when needed • Introduce new bank products to clients based on determined needs • Develop rapport with clients to provide outstanding personalized service, build trust, customer loyalty and satisfaction Requirements Education/Experience: • High School Diploma or equivalent • 6 month to 1 year teller experience Skills: • Computer skills, including Outlook and Excel Abilities: • Exemplary organizational, problem-solving and communication skills
    $28k-41k yearly est. 60d+ ago
  • Customer service / Onsite Support

    Artech Information System 4.8company rating

    Service representative job in Lincoln, NE

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************
    $32k-38k yearly est. Easy Apply 2h ago
  • Call Center Representative

    Village Pointe Toyota

    Service representative job in Omaha, NE

    We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service appointments, they will also make outbound calls to existing customer to set up routine maintenance. At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Village Pointe Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Make outbound phone calls to existing customers in excess of 150 per day Answer inbound service and parts phone inquires Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Must have previous call center experience Schedule Monday - Saturday 8:00am to 5:30pm with 2 half days (M-F). Schedule will vary and may change without warning
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Delivery Customer Representative - Pepsi L

    Linpepco

    Service representative job in Lincoln, NE

    Hours: Monday - Friday - will train the right person The purpose of this role is to deliver product to customer account. The Delivery Customer Representative is also responsible for stocking, rotating and merchandising product. We will train for this position. Job Duties and Responsibilities Drive truck to deliver product to customer account Prepare, receive and provide appropriate documentation for the delivery or pick up of product Reconcile route each day and turn in all required DSD reports Stack product according to customer specifications Collect empty pallets and shells from customer backroom Stock, rotate, and merchandise product as needed Develop and maintain good customer relations Maintain vehicle to company standards including cleanliness Complete pre- and post-trip inspections Perform other duties as necessary Job Requirements High School diploma or equivalent A valid driver's license. "Class A" commercial driver's license as required for the assigned route and the ability to operate in Interstate commerce Must be 21 years of age A driving record that meets LinPepCo's Policy on Driver Records A valid pallet jack certification Knowledge of general merchandising Basic knowledge of tablets Effective oral and written communication skills Observe and follow all safety procedures Familiar with DOT regulations Work Environment and Equipment Work generally takes place in a customer account setting. Individuals must be able to use a tablet, as well as a two-wheel dolly and pallet jack. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five Pepsi franchises in the Midwest, a full-line vending company, a full-service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.
    $32k-50k yearly est. 5d ago
  • Customer Connections Representative

    Assurity Group 4.2company rating

    Service representative job in Lincoln, NE

    Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS 50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Consistent and reliable attendance is an essential function to this position. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Service & Food Production

    Dee Jay's QSR Inc.-KFC

    Service representative job in Lincoln, NE

    Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $24k-41k yearly est. 21d ago
  • Client Onboarding Specialist

    Firespring 3.8company rating

    Service representative job in Lincoln, NE

    Looking for your chance to make a real impact? Firespring, Nebraska's first Certified B Corporation , is looking for an amazing human to join our team. We're known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good. Please let us know if this position sounds like your dream job. Job Description If you like to have a few balls in the air and get satisfaction out of keeping them there, then this job is going to be your thing. You'll be building relationships with nonprofit organizations and small to mid-sized businesses all over the US, attending to all new clients on our software as a service (SaaS) platform from point of sale through go live. Gaining an understanding of our client's needs and executing them through training and website updates is your primary goal. Get ready to have some coffee dates over the phone, generating ideas and brainstorming tactics to better your clients' marketing efforts. If you think an additional product or service is perfect for our clients you're not afraid of pitching the idea. You know the importance of long-term client retention. Loyalty to our clients' needs is what we are all about. Tasks & Responsibilities Put on your game face to present our work to our clients in a clear, confident and strategic way. Show some tough love to motivate clients and keep them on track. Communicate across departments to ensure proper setup, design and customizations are completed to client specifications. Develop maintenance plans for ongoing client outreach. Teach clients best practices of industry standards in marketing and technology. Keep projects from falling into the occasional black hole titled “notgettingdoneness.” Find creative ways to coordinate and get projects done. Record all client-related correspondence so we know what we've done to help. Consult with clients to maximize the use of our products. Be able to move that occasional elephant in our three-ring circus. Keep an eye on the industries we serve to better meet client needs. Qualifications Organizer extraordinaire-in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order. You have experience in web development, marketing or a project management environment. You are energetic and polite on the phone. Our clients can hear that smile. Persistent and Task Oriented are your nicknames. You can explain a concept to your IT guy, or your grandma. Whoever's listening. You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...) Quality is job one, two and three. You know enough about HTML cheats to be dangerous. You know how to strike a fun/work balance. Compensation & Benefits Salary-You don't need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay. 401(k)-Your parents preached about the importance of saving. Now we're helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments. Fun-Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That's not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we're serious about having fun-and it reflects in our work and the relationships too. Miscellaneous Benefits-Not all benefits are about the Benjamins, baby. Some of the things you'll enjoy while working here include unlimited soft drinks, tea and beer. Dress code? We want you to have personal freedom-just stick to the general guidelines of your role and you be you. Ready to come aboard? Let's make this happen. While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates. Firespring is an EEO/AA employer.
    $24k-39k yearly est. 13d ago
  • Consumer Investment New Account Support

    Bank of America 4.7company rating

    Service representative job in Lincoln, NE

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Enterprise Job Description: As a New Account Support Specialist, you will perform operational support for the opening of new Brokerage accounts, acting as the FSA and/or client's single point of contact during the Brokerage account application process. Associates will also assist with matters including but not limited to: Opening of banking products via phone Updating ownership of existing Brokerage accounts Completing complex service-related requests including document review Associate will fulfill these requests through phone, paper, email or online mediums, and may compile and deliver new client welcome packages and other fulfillment functions. The New Account Support Operations Specialist may be required to solve problems and investigate/resolve a wide variety of requests that include following up with clients, gathering additional information, and setting expectations to fulfill the request. They also provide ongoing operational support, where required. This person will be expected to: Responsibilities: Provide exceptional client service and operational support to Merrill clients and internal partners, including point of contact resolution Demonstrate operational discipline while handling diverse operational functions Fulfill critical client requests within prescribed policies and procedures Understand our full suite of product offerings and/or use available resources to bridge gaps in knowledge Required Qualifications: Experience verbally delivering information clearly, concisely and understandable to the client, while quickly establishing rapport and exuding positivity and confidence Ability to multi-task and independently prioritize his/her workload Demonstrate a cooperative and professional work attitude Capable of multi-tasking and working efficiently under stress and high volume Excellent organizational and time management Strong analytical, negotiation and problem solving Attention to detail and follow through on assignments Deliver high quality partner support stressing partner/client needs, problem resolution, and service/product knowledge Demonstrate excellent verbal, written and active listening Understand and demonstrate cultural awareness, integrity and ability to work as part of a team Desired Qualifications: Customer Service and/or call center experience preferred Knowledge of Merrill systems, products and applications Skills: Account Management Adaptability Customer and Client Focus Data Collection and Entry Process Effectiveness Active Listening Continuous Improvement Customer Service Management Data Quality Management Result Orientation Attention to Detail Business Operations Management Business Process Analysis Critical Thinking Process Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - RI - Lincoln - 670 George Washington Hwy (RI1541) Pay and benefits information Pay range$25.00 - $31.57 hourly pay, offers to be determined based on experience, education and skill set.Predictable pay This role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $25-31.6 hourly Auto-Apply 11d ago
  • Patient Financial Services Representative

    Lincoln Surgical Hospital 4.1company rating

    Service representative job in Lincoln, NE

    Lincoln Surgical Hospital is an innovative healthcare leader in providing exceptional surgical services for our patients. Our dedicated physicians and staff strive to achieve optimal surgical outcomes in a patient-focused atmosphere. We are looking for a Patient Financial Services Representative to join our team. Hours: 80 hours per pay period (2 weeks), Monday - Friday, 8:00 am - 4:30 pm. This position is responsible for verifying that patient insurance coverage information is accurate and coverage is in effect at the time of service, posting daily payments, insurance claim submissions and follow-up, past due accounts follow-up, and fielding telephone inquiries from patients and insurance companies.
    $26k-32k yearly est. 19d ago

Learn more about service representative jobs

How much does a service representative earn in Omaha, NE?

The average service representative in Omaha, NE earns between $24,000 and $43,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Omaha, NE

$32,000

What are the biggest employers of Service Representatives in Omaha, NE?

The biggest employers of Service Representatives in Omaha, NE are:
  1. Security National Bank
  2. VCA Animal Hospitals
  3. Global Elite Group
  4. Veridian Credit Union
  5. Ao Garcia Agency
  6. Royal Acquisitions
  7. Jackson Services Inc
  8. Charles Schwab
  9. The Jonus Group
  10. Rug Doctor
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