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Service representative jobs in Overland Park, KS - 1,150 jobs

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  • Customer Service Specialist

    Royal Mechanical Services

    Service representative job in Overland Park, KS

    The Customer Service Specialist is responsible for managing contracted facilities work for our growing number of enterprise retail clients. This individual requires experience with service requests in a facilities management, call center, insurance, or similar work environment. The work is highly transactional with the core responsibility of coordinating client service requests with ROYAL subcontractors and vendors. The work includes the execution and management of on-demand service orders, scheduled services, and contracted project work. Requirements: High school diploma or equivalent is required; college degree preferred. 3 - 5 years+ of customer service experience is required. 1 - 2 years+ of project management experience required. 1 - 2 years+ of work experience in facilities management, call center, insurance claims or similar. Knowledge of the U.S. retail and facilities industries is preferred. Experience with facilities management software such as Corrigo, FacilitySource, or ServiceChannel is preferred. Skills, Knowledge, Abilities: Working knowledge of retail facilities service delivery processes and systems. Process and project management skills. Strong understanding and efficiency using Microsoft Office Suite, emphasis on Excel. Computer database management and data entry skills. Effective planning and organizational skills. Effective written, electronic, and interpersonal skills. Client communication and relationship skills. Subcontractor and vendor management skills.
    $27k-35k yearly est. 15h ago
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  • Call Center Supervisor - 249488

    Medix™ 4.5company rating

    Service representative job in Overland Park, KS

    Patient Support Center Supervisor Schedule: Monday-Thursday 8:00 AM - 5:00 PM, Friday 8:00 AM - 3:30 PM About the Role The Patient Support Center Supervisor plays a key role in managing the daily operations of the Patient Assistance Center. This individual is responsible for supervising staff, ensuring compliance with internal procedures, and maintaining high levels of customer satisfaction. The Supervisor must lead by example, demonstrating strong leadership, motivation, and training capabilities. Key Responsibilities: Overseeing team of 8-10 collectors 80% coaching, training, and managing staff 20% taking calls to assist with volume or process auditing Hire, train, and coach representatives to maximize performance and productivity. Assign daily tasks, manage workflow, and step in to assist with calls when needed. Monitor team metrics including call times, unavailable time, wrap-up time, and collection commitments. Identify workflow issues and propose solutions to management. Foster a positive, motivating, and high-performing work environment. Maintain compliance with department procedures and policies. Perform other duties as assigned by management. Required Qualifications: High school diploma or equivalent. Experience as a frontline production employee, such as a collections representative. Prior experience in medical billing preferred. Proficiency with Microsoft Office and Windows-based applications. Preferred Qualifications: First-party collections experience. Previous supervisory experience in a collections or call center environment. Background in healthcare or medical collections. Why Join Us: High-investment leadership culture: management values opinions from all levels. Opportunity to coach and develop a strong team of professionals. Structured 90-day ramp-up plan with hands-on training and co-management support. Fun, engaging environment with contests and team-building initiatives. * We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). * As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
    $30k-36k yearly est. 3d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Service representative job in Olathe, KS

    *Customer Service Representative (OnSite - Olathe, KS)* *Start Date: February 9, 2026 * Employment Type: ContracttoHire * Pay: $19/hr. + OT * Location: Olathe, KS 66061* *Perks & Advantages* * Onsite only for the first full year; eligible for hybrid/WFH after 12 months. * Eligible to move into a dayshift position after 6-9 months in the 2ndshift role. * Pay increase upon conversion to permanent status. * Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT). * Company growth of 500% over the last five years - creating ongoing internal opportunities. * Relaxed but fair management with a supportive team culture. * Eligible for annual raises every June once you become a permanent employee. *About the Opportunity* Join a locally owned, communityfocused organization where you'll support major national accounts-including Walmart, Target, Lowe's, and Amazon. This role is a strong fit for individuals ready to transition from retail or food service into a professional office environment with real longterm growth. * * *What You'll Be Doing* * Process work ticket orders received by phone and electronic requests. * Verify and qualify incoming customer requests with accuracy. * Dispatch purchase orders to subcontractors or internal divisions. * Check technicians in/out and assist in coordinating service activity. * Provide reliable, helpful customer support in a fastmoving setting. *What Makes You a Strong Candidate* * 1+ year of customer service experience (retail or call center welcome). * Clear communication skills and the ability to remain composed under pressure. * Proficient in Microsoft programs; organized and detailoriented. * Comfortable with outbound calling and highvolume workloads. * Professional, dependable demeanor with a sense of urgency. *Shift Options:* * Tue-Sat: 1:00 PM - 10:00 PM * Sun-Thu: 1:00 PM - 10:00 PM * Fri-Mon: 11:00 AM - 10:00 PM *Training:* * First two weeks: Mon-Fri, 7:00 AM - 4:30 PM * Combination of classroom and live floor shadowing. *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-19 hourly 2d ago
  • Customer Experience (CX) Consultant

    Andrew Reise

    Service representative job in Overland Park, KS

    Job Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.
    $90k-110k yearly 4d ago
  • Client Experience Specialist (Bilingual English/Spanish)

    Ecapital 3.4company rating

    Service representative job in Overland Park, KS

    Job DescriptionWho We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role Powered by JazzHR USMCKj0iPL
    $21 hourly 20d ago
  • Sales and Customer Solutions Representative

    Charter Spectrum

    Service representative job in Overland Park, KS

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-SL1 CRT110 2026-67782 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 13d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Nicholas Mortallaro-State Farm Agent

    Service representative job in Grain Valley, MO

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off ABOUT US: At our top-performing insurance and financial services agency, we believe in a work hard, play hard culture where fun and productivity go hand in hand. Our team is driven, goal-oriented, and passionate about delivering world-class customer service while ensuring our clients are properly protected. We pride ourselves on fostering an environment that supports professional development and personal growth. Here, youll find ample opportunities for advancement as we are committed to helping our employees achieve both their career aspirations and individual goals. Join us if youre ready to be part of a dynamic, supportive team that values excellence, collaboration, and a balanced approach to work and life. You May Be a Great Fit as a Customer Retention Specialist at Mortallaro Insurance Agency, Inc If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 401 SW Eagles Parkway, Grain Valley, Mo 64029 At Mortallaro Insurance Agency Inc, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $26k-33k yearly est. 10d ago
  • call center nurse specialist

    Mindlance 4.6company rating

    Service representative job in Overland Park, KS

    Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************
    $25k-30k yearly est. Easy Apply 8h ago
  • Client Experience Specialist

    Airshare

    Service representative job in Leawood, KS

    Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation. The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers. ESSENTIAL DUTIES * Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process * Identify and solve any issues that may impact an Owner's flight or trip * Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion * Strive to constantly produce magic moments for all Airshare customers * Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly * Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate * Collaborate with all internal stakeholders to ensure impeccable execution for each trip * Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience * Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information
    $27k-44k yearly est. 35d ago
  • Account Service Representative

    Wil Fischer Distributing Companies

    Service representative job in Lenexa, KS

    Department : Sales Location : Kansas City, MO - Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area. Reports to: Department Team Leader Hours: 5-day work week, no nights Pay: Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys. Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience : Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 6 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives. *Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*
    $22.1 hourly Auto-Apply 13d ago
  • Animal Services Officer

    City of Independence, Mo 3.6company rating

    Service representative job in Independence, MO

    Professional and technical position requiring an individual with excellent communication and organizational skills, able to perform required job duties and make sound judgements with minimal oversight. This position is responsible for enforcing City codes regarding the keeping and caring for animals within City limits to promote the health, safety, and welfare of both people and animals. The qualified applicant will have the ability to work independently and, in a team setting in a fast-paced environment. Performs other duties as assigned. Minimum Qualifications: High school diploma or equivalent, and one to two years of progressively responsible related experience, or any combination of education, training, and experience providing the knowledge, skills, and abilities to perform the essential job functions. Must complete required NIMS level training within the first six months of hire. Valid driver's license required. Knowledge of animal health, care, behavior, and handling. Ability to use independent judgement within established guidelines, communicate effectively, handle, and resolve conflict in a calm and effective manner. Ability to conduct thorough investigations with attention to detail and to prepare written reports with sufficient detail to give an accurate reflection of events that occurred. Ability to multitask, prioritize and manage time efficiently. Physical Demands: Frequent mobility required including lifting, bending, kneeling, and reaching; maneuvering on uneven terrain. Normal hearing and visual acuity. Sitting or standing for extended periods. Able to regularly lift 75 pounds and able to handle and control fractious, aggressive, and dangerous animals. Typical Working Conditions: Frequent exposure to difficult public contacts. Frequent exposure to all weather conditions and potentially caustic chemicals. Possible exposure to hazardous work areas and to personal physical danger in course of conducting job duties. Assignments may involve frequent exposure to dirty or unsanitary conditions, odors, fumes, and zoonotic diseases. Drug testing Background check In addition to the application, testing and/or examinations may be required for further consideration. This position may be required to work evening hours and one weekend day per week. This position will be required to rotate on-call to provide after-hours animal control services. IBEW Maintenance & Clerical Bargaining Unit position. Apply online at *********************************************************** Position open until filled. EQUAL OPPORTUNITY EMPLOYER - BILINGUAL SKILLS PREFERRED
    $35k-44k yearly est. 60d+ ago
  • Customer Success Representativ

    State of Kansas

    Service representative job in Shawnee, KS

    Job Posting Important Recruitment Information for this vacancy Required documents uploaded by: January 18, 2026 Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. *********************** About the Position * Who can apply: Anyone (External). * Classified/Unclassified Service: Unclassified * Full-Time/Part-Time: Full-Time * Regular/Temporary: Regular * Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Sponsorship: KDHE does not provide sponsorship for this position. Compensation: * Hourly Pay Range: $17.78 * Salary can vary depending upon education, experience, or qualifications. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The position (K0233252) Will be responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order. Answer Main Telephone Line: Answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system. Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Gives detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance. Job Responsibilities may include but are not limited to the following: Work special projects: Learn processes for special projects for various units within the Office of Vital Statistics. Perform duties associated with special project independently, requesting assistance as needed. Use computer to wand the invoice to record mail out information on the Vital Trak. Checks the request to make sure we have the correct amount of copies requested and checks eligibility of recipient. Checks name, date and place of event on certificate and compares it against the request. Places receipt, certificate and any original documents sent in with the request into envelope for mail out. Make copies of requests or forms as needed. Qualifications * Education: * High School, GED * Licensing & Certification: * Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State. * Minimum Qualifications: * Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency. * Preferred Qualifications: * Word, Excel, PowerPoint, Access * Proofreading, editing, attention to detail * Customer service experience. * Strong oral and written communication skills * Experience with confidential information. * Experience handling customers by phone. * Mail room/mail sorting experience. * Post-Offer, Pre-employment Requirements: * Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions * In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics. Recruiter Contact Information Name: Kyle Sanders Email: ******************* Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612 Job Application Process * First Sign in or register as a New User. * Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. * Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. * Start your draft job application, upload other required documents, and Submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter. * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page Transcripts DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
    $17.8 hourly 9d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Service representative job in Olathe, KS

    *Customer Service Representative (On-Site - Olathe, KS)* *Location:* Olathe, KS 66061 *Employment Type:* Contract-to-Hire *Pay Rate:* $19/hr. + Overtime Opportunities *About the Role* Join a locally owned, community-focused organization as a *Customer Service Representative*, supporting major national accounts like *Walmart, Target, Lowe's, and Amazon*. This is a great opportunity for individuals looking to transition from retail or food service into a professional setting with growth potential. *What You'll Do* * Handle work ticket orders for national accounts via phone and electronic requests. * Verify and qualify customer requests. * Dispatch purchase orders to subcontractors or divisions promptly. * Check technicians in and out and manage service requests efficiently. * Provide prompt, knowledgeable service to ensure customer satisfaction. *Ideal Candidate Profile* * *1+ year of customer service experience* (retail experience highly preferred or call center). * Strong communication skills and ability to handle pressure. * Proficient in Microsoft programs and detail-oriented. * Comfortable with outbound calls and high-volume environments. * Professional demeanor and sense of urgency. *Work Environment & Schedule* * *On-site only for first year* (eligible for WFH after 12 months). * Business casual dress code (jeans allowed, no hoodies or sneakers). * Open cubicle environment. * *Shift Options:* * Tue-Sat: 1:00 PM - 10:00 PM * Sun-Thu: 1:00 PM - 10:00 PM * Fri-Mon: 11:00 AM - 10:00 PM * *Training:* First 2 weeks, Mon-Fri, 7:00 AM - 4:30 PM (classroom + floor shadowing). *Benefits (Eligibility Requirements Apply)* * Medical, Dental, Vision Insurance * 401(k) Retirement Plan (Pre-tax & Roth options) * Life Insurance, Short/Long-Term Disability * Health Spending Account (HSA) * Paid Time Off and Employee Assistance Program *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-19 hourly 2d ago
  • Customer Experience (CX) Consultant

    Andrew Reise

    Service representative job in Overland Park, KS

    Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.
    $90k-110k yearly 60d+ ago
  • Client Experience Specialist (Bilingual English/Spanish)

    Ecapital 3.4company rating

    Service representative job in Lenexa, KS

    Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $21 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role
    $21 hourly Auto-Apply 18d ago
  • call center nurse specialist

    Mindlance 4.6company rating

    Service representative job in Overland Park, KS

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Location : 12900 Foster Street, Suite 300 Overland Park KS 66213 Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ ****************************
    $25k-30k yearly est. Easy Apply 60d+ ago
  • Account Service Representative

    Wil Fischer Distributing Companies

    Service representative job in Lenexa, KS

    Department: Sales Location: Kansas City, MO - Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area. Reports to: Department Team Leader Hours: 5-day work week, no nights Pay: Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys. Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience: Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 6 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives. *Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*
    $22.1 hourly Auto-Apply 11d ago
  • Customer Success Representative

    State of Kansas

    Service representative job in Shawnee, KS

    Job Posting Important Recruitment Information for this vacancy Required documents uploaded by: January 18, 2026 Current applicants are still in consideration and need not re-apply. Kansas Department of Health and Environment: Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position. E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here. *********************** About the Position * Who can apply: Anyone (External). * Classified/Unclassified Service: Unclassified * Full-Time/Part-Time: Full-Time * Regular/Temporary: Regular * Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) * Eligible to Receive Benefits: Yes * Veterans' Preference Eligible: Yes * Sponsorship: KDHE does not provide sponsorship for this position. Compensation: * Hourly Pay Range: $17.78 Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: The position (K0233246) The Kansas Department of Health and Environment has a Customer Success Representative opening in Topeka. The incumbent in this roll will answer complex telephone calls for the Office of Vital Statistics which are forwarded from the general information telephone system. Job Responsibilities may include but are not limited to the following: Ask appropriate questions in order to direct calls to the proper unit and/or person within Vital Statistics. Responds to inquiries concerning requests for certified copies that have been previously made to this office by utilizing the audit trail and interpreting data recorded to determine if a transaction has been received and what action has been taken by this office. Make the decision to issue replacement copies. Give detailed instructions for the priority mail services and the use of the credit card billing service. Places calls to applicants to clarify eligibility to receive requested record(s). Determines when it is necessary to advise the applicant of the need to provide additional documentation and what type (additional ID, legal document, authorization releases, etc.) in order for this office to release the record. Maintain a detailed knowledge of Vital Statistics state statutes, regulations, rules, procedures, and office policies governing certificate issuance. Responsible for the intake and accuracy of mailed in applications. Proofreads each received request to ensure proper coding. Responsibility of deciding what documentation is acceptable to properly finish each request. Responsible for deciding if the included funds are correct or if more funds are needed. Decide if all parts of the request are included, if not this position will contact each customer and indicate to the customer what documentation is needed to correctly complete the order. Qualifications * Education: * High School, GED * Licensing & Certification: * Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State. * Minimum Qualifications: * Two years of experience in general office, clerical and administrative support work. Education may be substituted for experience as determined relevant by the agency. * Preferred Qualifications: * Mail room/mail sorting experience. * Experience handling customers by phone. * Experience with confidential information. * Strong oral and written communication skills. * Customer service experience. * Proofreading, editing, attention to detail. * Word, Excel, PowerPoint, Access. * Post-Offer, Pre-employment Requirements: * In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics. * Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions Recruiter Contact Information Name: Kyle Sanders Email: ******************* Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612 Job Application Process * First Sign in or register as a New User. * Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. * Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. * Start your draft job application, upload other required documents, and Submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter. * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page Transcripts DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
    $17.8 hourly 9d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Service representative job in Olathe, KS

    Join a Team That Supports Big Brands and Big Careers! TEKsystems is proud to partner with a *locally owned, community-focused organization* in search of *Customer Service Representatives* to join their *diverse and inclusive team*. This is a fantastic opportunity to work with a company that supports some of the nation's most recognized brands-including *Lowe's, Amazon, Target, and Walmart*. What You'll Be Doing: * Handle *work ticket orders* for national accounts via phone or electronic systems (many calls are outbound). * *Qualify and verify customer requests* with accuracy and professionalism. * *Check technicians in and out*, and *dispatch purchase orders* to subcontractors or internal divisions. * Ensure *prompt and knowledgeable service* that meets customer satisfaction. * Perform *additional administrative and support duties* as assigned. What You Bring: * *1+ year of customer service experience* . * Previous *call center experience* is a plus. * *Proficient in Microsoft Office* programs. * Strong *attention to detail* and organizational skills. * Demonstrated *tenure and reliability* (at least one year at each previous position). Experience Level: *Entry Level* - Perfect for those looking to grow their career in a supportive, fast-paced environment. If you're passionate about helping others, thrive in a team setting, and want to be part of a company that values community and customer satisfaction, we'd love to hear from you! *Apply today and take the first step toward a rewarding career.* *Job Type & Location* This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits* The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Olathe,KS. *Job Type & Location*This is a Contract to Hire position based out of Olathe, KS. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Olathe,KS. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-19 hourly 2d ago
  • Client Experience Specialist

    Ecapital 3.4company rating

    Service representative job in Lenexa, KS

    Who We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too! The Opportunity: eCapital is currently seeking a Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner. The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor. Responsibilities Greet clients warmly over the phone, provide expert guidance and build lasting relationships. Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction. Educate clients on our services, assist with client onboarding, and mark a real impact on client success. Communicate with different departments to answer client inquiries. Maintain accurate records of client interactions in the company database. Qualifications Customer service pro with strong communication skills. Problem-solver who thrives in a fast-paced environment. Detail-oriented with the ability to multi-task. Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) Call center experience is a bonus but not required. Bilingual candidates in Spanish & English (written and verbal) preferred. We Bring: $20 Hourly Performance Incentives PTO Health, Dental, and Life Benefits 401K Matching Abundant professional development opportunities at a growing and thriving alternative Finance company! eCapital Culture: At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value: Agility: We adapt quickly to changing market conditions and customer needs. Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together. Accountability: We hold ourselves to the highest standards in all aspects of our work. Innovation: We constantly push boundaries to create better solutions for our clients. We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age. eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. AI Statement eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters. Vacancy Type: Replacement role
    $20 hourly Auto-Apply 18d ago

Learn more about service representative jobs

How much does a service representative earn in Overland Park, KS?

The average service representative in Overland Park, KS earns between $22,000 and $41,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Overland Park, KS

$30,000

What are the biggest employers of Service Representatives in Overland Park, KS?

The biggest employers of Service Representatives in Overland Park, KS are:
  1. Johnson Controls
  2. Horizon Systems & Services, Inc.
  3. Global Elite Group
  4. Cintas
  5. Johnson Controls Holding Company, Inc
  6. Lockton Companies
  7. ALLIED HOLDINGS INC
  8. Ao Garcia Agency
  9. Goodvets
  10. SF Staffing Solutions
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