Microsoft Dynamics CRM Technical Lead
Service Representative job in Weehawken, NJ
Title: Microsoft Dynamics CRM Technical Lead
Duration:6+ months of Contract with possible extension of hire
Brief Summary of Role:
As a Senior D365 Engineer, you will work in one of the largest and most complex CRM applications buildings. You will work closely with Product Management, Software Development, Data Engineering and other teams to develop scalable and innovative CRM solutions. Your role will be accountable for design /implementation of technical solutions within WMA and timely delivery of projects following agile / scrum SDLC.
Responsibilities:
Develop and customize Microsoft Dynamics 365 applications to fulfill specific business needs.
Hands-on experience with CRM, sales and marketing modules
Develop software and design solutions independently to satisfy customer requirements that consider performance and availability
Partner with engineering product managers and principal software engineers to translate requirements into detailed designs
Tune performance and resolve availability issues of product or service and its dependencies in production.
Estimate software development effort including identifying dependent teams and developing code to satisfy complex requirements
Adopt engineering best practices while contributing to the definition of the engineering lifecycle as well as the definition of best practices
Required Qualifications:
7+ years of hands-on experience in software development, specifically with Microsoft Dynamics 365
Experience in user management, role assignment, and security configuration within Dynamics 365 and Power Platform
Ability to configure and customize Dynamics 365 applications to meet business requirements, including creating custom entities, workflows, power automate flows and business rules
Familiarity with Azure Active Directory and integration with other Microsoft services
Proficient in C#, .NET, JavaScript, and SQL with experience in web services (REST/SOAP)
Solid understanding of Dynamics 365 customization, configuration, and deployment using managed solutions
Experience with the Power Platform, including Power Apps (both model-driven and canvas apps), Power Automate, and PCF controls etc.
Knowledge of Azure and cloud-based services is advantageous, specifically Azure Functions
Experience with SQL Server Integration Services (SSIS)
Experience with HTTP and REST architecture
Founding Customer Operations Lead
Service Representative job in New York, NY
In‑person • Union Square, NYC
The quick pitch
Own an enterprise book of business, run QBRs with C‑suites, and shape what we ship next, while building the post‑sale function from scratch alongside the CEO.
Our mission
Our mission is to help businesses decrease CAC and increase LTV (the 2 most important metrics for any business) by leveraging insights from their greatest asset - their customer interactions.
Most companies are data‑rich and insight‑poor: they sit on millions of customer interactions (calls, chats, SMS, emails). These interactions hold the answers to falling conversion rates, rising CAC, and shrinking LTV, but extracting those answers is extremely labor-intensive. Therefore, they still operate on hunches.
Our beachhead is automating quality assurance. We deliver high-accuracy QA across 100% of calls in less than 2 weeks. As one customer said, “Voiceops finally solved a problem for us we've been trying to solve for 10 years.”
Now our customers are pulling us into their most strategic initiatives. Our data structuring engine, which delivers high accuracy QA, now helps enterprises plug revenue leaks, diagnose policy shifts, and squeeze more value from nine‑figure marketing budgets. The era of hunches is over; we turn conversations into concrete growth levers.
Why this role exists
Our founding sales team is building tons of pipeline, which means I'm on sales and recruiting calls all day. With new customers onboarding, and a highly strategic set of existing customers, we need an amazing operator to professionalize post‑sale, deepen partnerships, ensure our clients hit their business goals, and make sure every meeting feeds the product roadmap.
What you'll do
Run enterprise launches: own project plans, integrations, and stakeholder wrangling until “time‑to‑value” is a bragging metric (or, as we like to say, until we reach “undeniable value”).
Own customer outcomes: define success metrics, run QBRs with exec teams, and prove ROI that lands with CFOs.
Build strategic / account-expanding relationships: get close with execs, find their largest problems, and build strategic partnerships around AI strategy writ large.
Be the product/feedback flywheel: surface product gaps, push fixes over the line, and close the loop with customers.
Build the function: design playbooks, reporting, and eventually hire the team that scales it all.
Growth path
Build the function → hire your team → evolve into Head of Customer Outcomes within 18‑24 months.
What makes you a fit
Credibility with C‑suites and front‑line managers alike (aka people trust you fast).
Expert-level at project management: you nail timelines, anticipate risks, and clarify ownership.
Storyteller who ties metrics to business value.
Comfortable negotiating scope, priorities, and resources under tight deadlines.
Move in hours and days, not weeks and months.
Experience with complex enterprise rollouts (multi‑stakeholder, data, security, IT).
Hunger to build. This is “zero‑to‑one CS,” not “keep the lights on CS.”
Good product intuition and comfortable with technical details - you don't have to code, but you should love spreadsheets, usage data, AI accuracy metrics, and similar technical data.
About Voiceops
We've raised $5M from some of the best early-stage investors (Bonfire Ventures, Twelve Below, Village Global, Not Boring Ventures). Our team brings a decade of experience in quality assurance and contact center analytics. We work with profitable enterprises with $50M to $2B in annual revenue who see us as a core business investment, not as experimental AI budget. Our culture is rigorous, curious, and optimistic.
If this piques your interest, let's talk.
Customer Support Specialist
Service Representative job in Hackensack, NJ
Smartlinx, together with our recently acquired companies Bektek and StafferLink, partner with thousands of organizations to unlock the potential of their greatest asset: people. As a leading B2B SaaS provider, our workforce healthcare platform radically simplifies management of the healthcare workforce, giving clients transformational visibility, predictability and control. It's an exciting time to join our growing team as we continue to drive innovation and deliver meaningful impact across the healthcare ecosystem.
Our Vision is a world where caregivers always feel equipped to provide the best possible care.
Our Mission is to anticipate the needs of healthcare organizations and pioneer game-changing solutions to complex workforce challenges.
We are looking for a passionate, solutions-driven Customer Support Specialist to join our growing team. Supporting our Bektek business, this role is perfect for someone who thrives in a fast-paced, team-oriented environment and wants to make a real impact by supporting our customers and solving complex issues. You will act as a front-line problem solver and trusted partner for clients using our tools.
Key Responsibilities:
Provide top-tier technical support via phone, email, and chat to resolve customer issues related to our payroll software.
Troubleshoot software issues using advanced techniques, research solutions, and guide users toward resolution.
Collaborate with internal teams to resolve client inquiries.
Accurately document and manage support cases in a clear, actionable way for internal teams and external customers.
Create, edit, and maintain knowledge base articles to enhance customer self-service options.
Participate in continuous improvement by identifying recurring issues and suggesting product or process enhancements.
Required Skills and Qualifications:
Minimum 1 year of experience in technical support, help desk, or customer service for a software product.
Strong problem-solving skills and technical aptitude with the ability to explain complex concepts to non-technical users.
Excellent verbal and written communication skills with a focus on customer satisfaction.
Proven experience troubleshooting customer issues.
Ability to work independently and as part of a team in a fast-paced environment.
Strong attention to detail and commitment to quality service.
Why Join Us?
At Smartlinx, we believe in empowering our employees and customers through technology and exceptional service. If you're a motivated problem-solver who enjoys helping people succeed and being part of an innovative, high-impact team, we would love for you to join our team.
At Smartlinx company, we are committed to an equal opportunity employer and welcome applicants from all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates will receive equal consideration for employment without regard to race, color, religion, sex, ethnicity, disability status, protected veteran status, or any other aspect that is protected by law.
Customer Service Representative
Service Representative job in Wayne, NJ
FourWebGroup is a full-service media agency focusing on creation to deployment.
Role Description
This is a full-time on-site role located in Wayne, NJ for a Customer Service Representative at FourWebGroup. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service tasks, and enhancing the overall customer experience.
Skills
- Experience with SproutSocial is a plus
- Experience with Outlook is a plus
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Experience in improving Customer Experience
Strong communication and interpersonal skills
Problem-solving abilities and attention to detail
Ability to work effectively in a team
Previous experience in a customer-facing role is a plus
High school diploma or equivalent required
Inside Customer Service Representative
Service Representative job in Rahway, NJ
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA.
****************
Key Responsibilities:
This is an in-office position.
Customer Support (Lead Customer Satisfaction Team Member):
Adhere to all SOPs for Customer Support.
Handle incoming and outgoing customer calls to ensure timely communication and support.
Provide shipping rates for customer inquiries and prospects to ensure the best value.
Communicate new orders to the appropriate Business Development/Account Management representative in the system.
Maintain and update customer profiles in the accounting system.
Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors.
Office Administration:
Adhere to all SOPs for Office Administration.
Maintain all supplies necessary to support office operations.
Handle invoice processing, including scanning to DCP.
Create SOPs for Office Administration to standardize repetitive job functions as needed.
Qualifications:
Bachelor's Degree or 4 years of work experience in Customer Service.
Strong communication and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Proficient in Microsoft Office.
Proficient in using Zoho CRM software or similar CRM software.
Proficient in using Sage accounting software or similar accounting software.
What We Offer:
Base Salary
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) plan
Opportunities for professional development and career advancement.
A collaborative and supportive work environment.
Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
Customer Service Representative
Service Representative job in Clifton, NJ
Akkodis is seeking a Customer Service Representative for a Contract position with a client located in Clifton, NJ. Ideally looking for applicants to have a solid background in customer service.
Pay Range: $17-18/hr. The rate may be negotiated based on experience, education, geographic locations and other factors.
Job Overview:
We are seeking experienced Customer Service Representative familiar with overseeing administrative projects. This job is fit for you if you come in with experience into call and email support.
If you are interested in this Customer Service Representative job in Clifton, NJ, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************
The Company will consider qualified applicants with arrest and conviction records.
Customer Service Representative
Service Representative job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Customs Specialist
Service Representative job in New York, NY
📍 Job Title: Customs Entry Writer
🏢 Company: Leading Global Freight Forwarder
Are you detail-oriented, organized, and experienced in U.S. Customs procedures? Join a dynamic and growing team in the heart of Manhattan as a Customs Entry Writer for a leading international freight forwarder!
🔍 About the Role:
As a Customs Entry Writer, you will be responsible for processing import documentation, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and facilitating the timely clearance of goods. This is a fantastic opportunity for someone with a strong understanding of import regulations, HTS classification, and entry filing procedures.
🛠 Key Responsibilities:
Prepare and file customs entries for air and ocean import shipments
Classify goods using the Harmonized Tariff Schedule (HTS)
Communicate with U.S. Customs, importers, and carriers as needed
Review and verify documentation including invoices, packing lists, and bills of lading
Resolve customs holds and ensure timely clearance of shipments
Maintain up-to-date knowledge of customs regulations and compliance requirements
Coordinate with internal operations and clients to ensure smooth supply chain flow
✅ Requirements:
2+ years of experience as a Customs Entry Writer (freight forwarding industry preferred)
Knowledge of U.S. import regulations and HTS classification
Familiarity with ACE, ABI, and U.S. Customs systems
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
🎁 What We Offer:
Competitive salary based on experience
Comprehensive 401(k) plan with company match
Health, dental, and vision insurance
Paid time off and company holidays
Career growth opportunities in a supportive, fast-paced environment
Hybrid/office work schedule flexibility (based on experience and company policy)
Apply Today to be a part of a company that values professionalism, integrity, and teamwork. Take your career to the next level with one of the most respected freight forwarders in the industry.
📧 To apply, please send your resume and a brief cover letter to omar@alsrec.com
Customer Service Representative
Service Representative job in Hackettstown, NJ
Scope of the job:
The Customer Service role at Rotarex is a dynamic, client-facing position responsible for managing global customer relationships, processing orders, resolving issues, and supporting the sales team. It involves handling inquiries, coordinating with internal departments (like logistics and production), and ensuring timely delivery of products and services. The role requires strong communication skills in English, along with technical understanding to interpret product specifications. Proficiency in tools like SAP and Microsoft Office is essential, as is the ability to manage administrative tasks, maintain accurate records, and contribute to continuous service improvement.
Required education level:
Associate's degree in International Business, Trade Relations, or a related field.
Required experience in similar position:
Previous experience in technical or industrial customer service, dealing with various international clients, including distributors, end-users, and corporate accounts.
People management:
No
Main Responsibilities:
Related to Customer Service
· Respond to customer inquiries regarding products, services, and delivery timelines.
· Process and follow up on orders, invoices, and payments.
· Maintain and update customer account information.
· Resolve customer issues by investigating problems and offering solutions.
· Provide administrative support to the sales team.
· Collaborate with logistics, finance, and technical teams to ensure smooth operations.
Soft Skills
· Excellent communication and interpersonal skills.
· Professional and customer-oriented attitude.
· Ability to work independently and in a team.
· Strong organizational skills and attention to detail.
Benefits and Work Environment
International, innovative industrial company with global reach.
Family-style corporate culture.
Flexible working hours.
Opportunities for training, growth, and internal mobility.
Employee support programs for major life events.
Required skills:
· Associate's degree in International Business, Trade, or a related field.
· Previous experience in technical/industrial customer service (B2B preferred).
· Proficiency in English.
· Strong understanding of customer needs and ability to handle technical questions.
· Comfortable working with Microsoft Office tools (Outlook, Excel, Word).
· Experience with ERP systems like SAP is a plus.
· Strong interpersonal and communication skills required
· Excellent organizational, project and time management skills with ability to multi-task
· Excellent analytical and problem-solving skills, attention to detail and rigor required
· Must be a team player, equally successful at working independently or with other people
· Ability and willingness to be flexible and adapt to rapidly changing work environments, responsibilities,
competing priorities, and tight deadlines
· Strong ethical values
Legal Services Associate
Service Representative job in New York, NY
ORGANIZATION HISTORY AND MISSION
The MinKwon Center for Community Action is a dynamic, mission-driven, and people-powered nonprofit organization that serves, educates, and organizes the Korean American, Asian Pacific American (APA), and immigrant communities in New York and around the country. The MinKwon Center offers free assistance for immigration and public benefits, provides free legal representation for immigration and housing, promotes civic participation with voter and census registration and outreach, and organizes campaigns with other local, state, and federal coalitions. By prioritizing the needs and voices of low-income, undocumented, youth, senior, and limited English proficient residents, we are building a multilingual, multi-generational base of engaged community members to achieve social and economic justice for all.
JOB DESCRIPTION
We are seeking a dedicated and talented individual to serve as a Legal Services Associate. MinKwon's Social and Legal Services Program provides direct services to over 2,500 low-income households annually. This position is housed in our Immigration Legal Services program and is required to attain DOJ accreditation.
Essential duties and responsibilities include the following:
Conduct comprehensive immigration screenings, intakes, and case assessments.
Provide information about eligible immigration benefits, assist clients with gathering documents, and complete immigration applications & petitions.
Provide technical assistance to staff attorneys where appropriate.
Coordinate regular immigration legal clinics and schedule appointments.
Manage immigration grant deliverables - complete case reports in a timely manner and assist in the completion of narrative reports.
Process immigration-related correspondence and manage routine client communications.
Maintain detailed and up-to-date notes in case management system, and in physical and electronic files.
Prepare and conduct community outreach and educational workshops.
General administrative and clerical duties.
QUALIFICATIONS
The minimum required qualifications for this position include the following:
Korean fluency is required.
Bachelor's degree required.
Ability to work well independently, in teams, and in collaboration with outside organizations.
Proficiency in Microsoft Office and Google Suite applications.
Ability to work in a multicultural environment and with limited English proficient communities.
The ideal candidate will also have the following preferred qualifications:
Previous experience with immigration legal or social services.
Spoken and written fluency or proficiency in the following languages: Mandarin, Cantonese, other Chinese dialects, and/or Spanish.
Knowledge, interest, and commitment towards concepts and issues of social, political, and economic justice and positive social change in the U.S., especially in the context of Korean American, APA, and/or immigrant communities.
Ability to be highly organized, meet deadlines, manage a high caseload, and take initiative on projects with minimal supervision.
Experience with data entry and management.
HOW TO APPLY
Please submit a cover letter and resume to **************.
Please write 'Legal Services Associate' in the email subject line, and please specify in your email how you found out about this position. (website, LinkedIn, Indeed, Facebook, etc.) Screening of complete applications will begin immediately and continue on a rolling basis until the position is filled and this posting is removed. Due to the high volume of applications, the MinKwon Center will only contact applicants who have been selected for an interview. No phone calls, please.
EQUAL OPPORTUNITY EMPLOYER
The MinKwon Center for Community Action does not discriminate against current or prospective employees based on race, color, religious creed, national origin, ancestry, sex, gender identity, age, marital status, family or dependent status, criminal record, disability, mental illness, sexual orientation, genetics, active military, credit score and history, or any other protected class in accordance with applicable federal, state, and local laws.
Customer Service Specialist
Service Representative job in Lincoln Park, NJ
Lincoln Park, NJ
Temp Experts is actively seeking a Customer Service Specialist to join a well-established banking company in Lincoln Park, NJ. This is a Hybrid opportunity.
The ideal candidate must be detail oriented and have high volume, multi phone line experience, preferably with a bank or similar industry.
Responsibilities
Follow established guidelines regarding customer service and deliver an exceptional customer experience in accordance with company mission statement.
Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-going goal of establishing a positive customer experience.
Answer high volume of phone calls, respond to e-mails including various communication channels from clients regarding balances, transactions, Debit Card usage/limits, Internet Banking, and other general banking queries.
Maintain proficient knowledge of Bank products and services and ability to educate customers on such, as well as cross sell various products and services.
Maintain ownership of issues to resolutions and escalate unresolved issues through proper channels.
Responsible for achieving individual sales, referral and service quality goals.
Develop referrals from prospects calling to inquire on bank products and services.
Provide operational support and trouble shoot issues for various digital banking products, such as Online Banking, Remote Deposit Capture, Mobile Banking, Mobile Deposit, and Mobile Wallet/Bill Pay
Requirements:
High School Diploma or GED.
A minimum of 2 years' high volume call center experience, teller or branch banking experience.
Bilingual (Spanish/English) is preferred.
Excellent verbal and written communication skills.
Strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.
Proficient computer skills; ability to understand and utilize multiple systems, computer and databases.
Demonstrate a working knowledge of bank products, services and policies.
Detail oriented and organized.
TempExperts is an Equal Opportunity Employer.
Client Reporting & Account Servicing Associate
Service Representative job in New York, NY
A recognized financial services company is currently seeking a new Client Reporting & Account Servicing professional to join their Enterprise Business Services team. Responsibilities: Actively participate in all phases of the reporting process Play a key role in idea/enhancement generation while challenging the conventional view constructively and respectfully to influence the direction of progress
Foster cooperative environment and work with team meeting existing requirements while laying the foundation for future improvements
Run monthly and quarterly reports from various data sources to help assist in the reporting packages
Produce and create key artifacts that are critical to the documentation and organization of the existing reporting process
Engage the Client Service team to understand and consolidate data requests and new initiatives
Participate in analysis of their reporting platform for comparison to industry standards and best practice
Perform other duties, as needed
Qualifications:
3+ years of recent experience in Asset Management (Buy Side) Reporting in a similar role
Fair understanding of Fixed income portfolio characteristics and key reporting data points
Knowledge of a broad range of asset classes (Gov't, Muni, Mortgage, Corporate, Loans)
Proficiency with creating reporting packages and bringing together data from various sources in accurate and timely way
Advanced Microsoft Office Skills
Experience and comfort dealing directly with Clients, Investment Teams, and other senior stakeholders
Solid communication and interpersonal skills
Highly organized, detail oriented, ability to multitask and problem solve
Ability to use multiple sources to verify transaction details, holdings attributes, and other activity
Operations Assistant/Customer Service Associate
Service Representative job in Englewood Cliffs, NJ
Established importer of premium cheeses is looking for an experienced Operations Assistant/Customer Service Associate.
Small, dedicated team with offices in Northern New Jersey.
Process sales orders in Business Central for the upcoming week.
Generate and manage customer order confirmations.
Create and manage transfer orders as needed.
Enter and manage internal sample orders for the warehouse.
Prepare, pack, and ship internal sample orders from the office.
Maintain email communication and follow-ups related to:
o Inventory availability and levels
o Product allocations and order fulfillment status
o Ongoing coordination with the warehouse, customers, and carriers
Run and analyze standard reports, including:
o Inventory Status Report
o Forecast Report
o Outbound Orders Report
o Perform weekly inventory reconciliation to ensure data accuracy.
o Coordinate final inventory reporting for management upon completion of order processing.
Requirements:
Minimum of 4 years of experience in logistics, operations, or supply chain
Proficiency in Microsoft Excel, Outlook, and Teams
Strong attention to detail and excellent organizational skills
Clear and professional written and verbal communication
Ability to multitask and thrive in a fast-paced environment
Experience with Microsoft Dynamics 365 Business Central or similar ERP system is a plus
This is an excellent opportunity to be part of a dynamic and growing operations team. If you are a problem-solver with a passion for logistics and coordination, we'd love to hear from you!
Customer Service Sales Support
Service Representative job in Union, NJ
Connections Personnel is hiring for a temp-hire Customer Service/Inside Sales for our client located in Union. Looking for a outgoing individual to join their team!
The main responsibilities for this Customer Service/ Inside Sales Rep would be:
Account management for 2 Sales Representatives
Quote preparation
Customer inquiries
Update and maintain price files
Track and analyze sales data.
Create price files with a pivot table
Try to revive old clients
Key qualifications:
MS Office Excel is a MUST!
Min 1 year sales experience
Opportunity to work at a small company with a variety of responsibilities, have an impact, and gain experience in B2B sales.
Experience in electrical, manufacturing, or distribution environment plus -
Salary $20.00-$25.00
Hours 830am-430pm
Benefits: Medical, PTO ,Life insurance and 401k Once hired permanently
For immediate consideration please apply online at: https://connections.securedportals.com/apply/
Customer Service Representative
Service Representative job in Edison, NJ
Day to Day:
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
Route monitoring
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
Dispatching
Must Haves:
1 year of customer service experience
Strong computer skills
Strong Customer service
Strong verbal and written communication
Plus:
Bilingual in Spanish and English
Experience in data entry, audit, AP/AR, load planning, transportation, or logistics
Shift:
Monday, Wednesday - Saturday 12:30pm - 9pm (Tuesday and Sunday off)
Compensation:
$18.50/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Customer Service II
Service Representative job in Florham Park, NJ
Customer Service II
Duration: 24 Months
Job Type: Contract
Work Type: Hybrid
Shift: 8:00am - 4:30pm
Payrate:$ 20.00 - 21.00/hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. This Client's mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance people's lives.
Job Description:
Triaging/responding to cases in Kana, entering orders in SAP S4 Hana.
The Kana system are cases that come in from the Contact Us page on our Client websites.
The team member would either triage the case to the appropriate department or respond using a canned “hotkey”.
Kana - 60%
Order Entry - 40%
Years of experience/education and/or certifications required:
2 years of experience in Pharma customer service
What are the top 3-5 skills requirements should this person have?
Pharma Customer Service
Demonstrates the ability to work collaboratively, gives customer service a high priority.
Effective Time Management
Demonstrates the ability to objectively analyze information, situations, or customer issues.
SAP S4 Hana
Requirements:
3 to 5 years' experience required. Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.
Can work with complex computer applications and resource materials.
Must have proven skills in the following PC software products MS Outlook, MS Excel, MS Word.
Experience Level:
3-5 Year
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Customer Service Representative (Part-Time)
Service Representative job in New York, NY
Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to processing of deposits and withdrawals, check cashing, mail/phone transactions, fund transfers and wires, and cashier's check selling; verify appropriateness of customers' documents, and support file maintenance. In addition to facilitate with account opening/maintenance/renewal/closing process as a backup for account service function.
ESSENTIAL FUNCTIONS:
Customer Service
(50%)
Process daily cash/non-cash transactions activities and daily cash balancing. Accept and process loan payment, federal tax deposit, and all deposits and payments presented by customers, mails, and courier services.
Provide superior customer service in all functions and departments related to customer transactions and account services.
Accept and input stop payments and hold on funds upon requests.
Process wire transfers (daily wire log, wire agreements, wire request sheet, etc.)
Operations (30%)
· Perform daily branch cash recap, vault register, daily operational working supply verification, check registration log and verification of large incoming clearing items. Backup and process the dual custody of ATM balancing, night deposit, Bank by mail, carrier process, and other assigned process.
Account Maintenance (20%)
Facilitate with account opening/maintenance/renewal/closing process, which includes account opening/renewal/redemption/closing, request of Debit/ATM card activation and address change, and other required account maintenance for backup Account Service function.
OTHER RESPONSIBILITIES:
Make customer referrals (especially Affluent customers) and cross-sell of Bank products to support the branch to achieve financial goals.
Successfully complete all mandatory training on related Bank's and BSA compliance as well as other laws and regulations as assigned and in a timely manner.
Perform other duties as assigned
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
· 1+ year of customer services experience in the branch banking industry or related environment.
· Knowledge of banking products and procedures including teller procedures and policies, audit procedures, and Bank's laws and regulations
· Detail oriented and previous cash handling is preferred.
· Basic PC skills and be familiar with e-Commerce, e-Banking, and Branch Banking-related information technology
· High School diploma or equivalent with anticipation of continuing education towards degree
Fluent in English and Chinese (mandarin preferred) is a major plus
PHYSICAL DEMANDS:
Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard; and reach with hands and arms. Employees are occasionally required to walk and stand and lift and move records and documents weighing 30 pounds or less
COMMUNICATION DEMANDS:
Attention to detail, strong organizational, communication, interpersonal, self-motivated, and analytical skills, ability to interact with all levels of management and staff.
WORK ENVIRONMENT:
· Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits.
Compensation
The base pay range for this position is USD $16.50/Hour - USD $19/Hour. Exact offer will be determined based on job-related knowledge, skills, experience, and location.
Customer Service Representative
Service Representative job in New York, NY
CSR Entry Level (Commute to Manhattan Required)
Our Customer Service Representative will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best type of candidate is excited to help customers. We are looking for an entry level individual who is patient, empathetic, and passionately communicative. The right person loves to talk and understand the value of good communication skills.
Problem-solving also should come naturally. The ideal CSR is confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction so that sales continue to soar.
Customer Service Responsibilities list:
Manage large amounts of in person customers
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Credentials
Some customer support experience is recommended
Over-achieving mentality
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
This is an immediate hire role. Thank you for your time!
Talented Psychic and Tarot readers
Service Representative job in New York, NY
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
Consumer Financial Services Attorney
Service Representative job in New York, NY
Job DescriptionAscension Global Staffing & Executive Search, a Hispanic Women Owned & Operated National Recruiting Firm stands at the forefront of innovation and excellence. Led by a visionary team with a deep commitment to diversity and inclusion, our firm is dedicated to identifying and attracting top talent across the nation. With a unique blend of cultural insight and professional expertise, we pride ourselves on creating an environment that fosters success for both employers and candidates.Ascension Global Staffing & Executive Search is seeking an associate for our client's New York City office. This attorney will be a key member of a dynamic and highly regarded Consumer Financial Services practice group. The ideal candidates will have 2 to 5 years of business, commercial, and/or financial services litigation experience. This role will provide immediate client-facing responsibilities, court experience, and case management ownership.
Candidates must have excellent academic and professional credentials, superior research and writing ability, strong analytical skills, and excellent communication skills. Candidates must be in good standing in New York. New Jersey or other bars are a plus.
The salary range for this position is $235,000 - $305,000