Customer Service Advisor
Service representative job in Daphne, AL
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Job Summary
As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Responsibilities
Receive & deliver on customer requests (Both phone & in person)
Effectively understand customer requests
Clearly communicate promise times
Help manage the daily schedule
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about their service requests & needs
Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
High school diploma or GED equivalent is required; bachelor's degree is preferred
Valid state-issued driver's license and clean driving record is required
Prior sales experience in a dealership or showroom setting is preferred
Basic computer skills
Speak, Read and Write in English
Compensation: $45,000.00 - $65,000.00 per year
Our mission is to provide customers with the most professional tire and auto service in the industry and we know that's not possible without an awesome team. We're seeking dedicated and hardworking team members who strive for growth while exceeding our customers expectations.
Auto-ApplySupervisor, Customer Services
Service representative job in Pensacola, FL
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
* Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Ensure adequate operational coverage; responsible for scheduling and manpower utilization
* Maintain a safe, dependable and consistent operation
* Conduct Agent observations
* Schedule and administer local training including new hire training
* Investigates and resolves operational issues as well as customer service issues
* Will be provided company uniforms and must adhere to uniform policy
* Participates on operational conference calls, station audits and prepares various reports
* Maintains records such as time and attendance, personnel files and performance
* Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
* Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
* Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
* Collaborate with the internal team to ensure a safe and on-time departure
* May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements
* Minimum Age: 18
* High school diploma or GED equivalent
* Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
* Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
* Must be able to perform all duties in various weather conditions and time constraints
* Ability to read, write, fluently speak and understand the English language
* Possess the legal right to work in the United States
Position Preferences
* A minimum of one year of customer service experience
* Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
* Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
* Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
* In locations handling US mail, must be able to pass a US Postal Service background check
* This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
Auto-ApplyCare Coordinator (IDD Pilot Program)
Service representative job in Pensacola, FL
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Auto-ApplyCredit Resolution Specialist
Service representative job in Pensacola, FL
Since 1936 PenAir Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we're passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity and they're woven throughout our culture.
PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.
Careers Do you have a passion for helping others?Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.
Join the team. You'll fit right in. Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?
The PenAir difference. Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.
Holistic Amenities:
Up to $15K available for continuing education
Student Loan Paydown
Adoption Assistance Reimbursement
Wellness Programs
Gym membership reimbursement
Formal Career Development Resources
Financial Wellness Resources
Purchase assistance with computers and fitness equipment.
Benefits Package Highlights:
Generous PTO Plan-20 days for new hires
Paid Maternal & Parental Leave
Competitive Retirement Plan
Competitive medical, dental & vision plans
Company paid Telehealth services.
Company paid Short Term Disability
And more……….!
The starting pay for this role is $20.79 per hour.
About the role:
Recover money owed to Pen Air Credit Union for delinquent loans while ensuring compliance with Fair Debt Collection Practices Act and all other regulatory guidelines. Identify opportunities to assist our members with collection of payment, arrangements to pay, deferments, and any other assistance available to bring an account into good standing.
Major Duties and Responsibilities:
Contacts delinquent accounts by phone, text, email, and mail; takes appropriate action to bring current.
Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral or charge off when other arrangements to bring the loan current are unsuccessful.
Maintains accurate files and reports on all collections activity.
Completes weekly scheduled educational training through BVS courses, attorney courses, and other online resources.
Performs skip tracing to assist in locating difficult members.
Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
Participates in scheduled training with a Senior Credit Resolution Specialist to enhance knowledge and skill set.
Performs other job-related duties as assigned.
Minimum Qualifications:
Experience: Three years to five years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses : A high school degree or equivalent
Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically, it includes subject matter experts as well as first level middle managers.
Other Skills:
Attention to detail, time management skills, excellent telephone communication skills.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Auto-ApplyAuto Customer Service Reps
Service representative job in Pensacola, FL
7201 Pensacola Blvd., Pensacola, FL 32505
Automotive Lube TechnicianStarting Rate: $15.50 - $17.50 per Hour Productivity BonusesAt Least 1 Year of Experience Preferred but We Will Train 4-Day Work Week Available
Walk-in Applicants are Welcome!
Bob Tyler Toyota is looking for motivated Lube Technicians / Oil Change Techs who want more than just a job - they want a career. Whether youre just starting out or bringing experience from Firestone, Pep Boys, Jiffy Lube, or elsewhere, well help you grow into a Certified Technician in as little as 18 - 24 months.
Why Work for Bob Tyler Toyota?
For over 25 years, Bob Tyler Toyota has been locally owned and deeply rooted in the Pensacola community. Were proud to be the top sales volume Toyota dealership in our district, selling over 400 vehicles per month and consistently earning high customer satisfaction scores.
When you join our team, youre joining a dealership that:
Invests in your growth with Toyota-certified training
Promotes from withinyour hard work leads to real advancement
Offers a clean, modern facility with state-of-the-art equipment
Values culture, teamwork, and long-term relationships
Supports the local community and treats employees like family
What we offer:
Starting rate: $15.50 - $17.50 per hour
Family owned and managed
PTO - Paid Time Off
A busy dealership with lots of work!
Medical, Dental and Vision Insurance
401(k) Plan with Company Match
Great Schedule!
40 - 45 hours per week
Accident Health
Paid vacation
State-of-the-art Facility!
Career advancement opportunities
What Youll Do:
Perform multi-point inspections (fluids, brakes, belts, tires, etc.)
Conduct light maintenance and oil changes
Mount, balance, and inspect tires
Communicate findings and recommendations to Service Advisors
Maintain accurate records and a clean, organized workspace
Follow safety procedures and dealership protocols
What Youll Bring:
1 year of experience preferred, but well train the right candidate
Willingness to learn and grow
Own air gun and basic tools
Valid drivers license and clean driving record
High school diploma or equivalent
Strong work ethic and customer service mindset
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Guest Service Representative
Service representative job in Pensacola, FL
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplyCustomer Experience Representative
Service representative job in Destin, FL
Your Impact
BOTE is looking to fill a role for a customer experience representative is responsible for executing industry-leading customer experiences across the business and increasing the satisfaction and lifetime value of our customers. This role is responsible for providing timely, exceptional support to the BOTE network of customers, while also identifying and capitalizing on ways to build lasting relationships with our customers that translate to value for the company. This individual will work with our internal customer support/sales team.
What You'll Do
Be the voice of our brand to our customers and exude the BOTE mission by putting the customer at the center of everything we do.
Serve as an advocate for our customers, always putting yourself in their shoes and execute accordingly.
Learn the BOTE family of products, including paddle boards, Kayaks, Skiffs, Docks and all gear, to be able to speak to customers intelligently about the products. This includes in-depth knowledge of all product features, innovations and benefits
Work with a sense of urgency to ensure that all inbound customer inquiries are responded to and resolved appropriately according to the company's standard operating procedures. These inquiries may include: product info & advice, return & exchanges, warranty claims, shipping questions, feedback & suggestions, maintenance questions, product registration & documentation.
Responsible for executing exceptional customer communications across all channels: phone, email, support tickets & contact us forms, chat, social media and reviews.
Maintain documentation of all Customer correspondence leveraging the company's order management and customer help desk ticketing system
Processing returns/exchanges
Contributing to companies KPIs and sales targets.
What You've Accomplished
Equivalent Related Professional Experience
Direct experience in Customer Service Able to work self-sufficiently with limited direct supervision to accomplish tasks
Enjoy thinking outside of the box and solving problems with creative solutions
Excellent communication skills across all channels: in-person, phone and written
Excellent time management abilities with a proven ability to multi-task
Strong attention to detail and service-oriented approach.
Ability to work individually and in a team environment
Strong computer skills and adaptability learning new software platforms and data management processes
Passionate about the paddle industry, and the lifestyle that the BOTE brand represents is preferred
Friendly and comfortable with speaking directly with customers on the phone and through written communication and thinking on their feet
Ability to be confident, patient and polite when dealing with difficult situations
Fast learner who is willing to dive in and learn on the job
Desires a long-term career that offers growth in customer relations, product sales, business operations or marketing
Auto-ApplyCustomer Service Representative
Service representative job in Pensacola, FL
What Brought You Here
Pay- $16/hour
Day Shift Hours Monday- Friday 8 AM- 5 PM OT as needed
Benefits starting DAY ONE!
Who You Are:
A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience.
What You Will Be Doing:
Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service “package” will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk.
Answer customer service calls within the first three rings.
Receives, processes, and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
Prior data entry experience
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.
Collaborate with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
Handles or refers complaints of product or service failure to the appropriate department for investigation.
Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions.
Prepares price quotations on items not contained in price book and prepares quotations.
Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
Answers customers' technical questions regarding products and services.
Modify quote status once an order has been placed to ensure visibility and uniformity amongst sales team.
Attend regular customer service department meetings.
Support and participate in the organization's continuous improvement program and product training courses.
Perform other related duties and provide back-up support to other group members as assigned by management.
Skills You Bring:
High school diploma or equivalent required.
1 year minimum of proven working experience in customer service.
Experienced user of Microsoft Office suite.
0-2 years related glass and aluminum work experience highly preferred.
Must be able to multi-task, be organized, efficient, and accurate.
Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
Listening skills and data collection with attention to detail are essential.
Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra, and geometry.
Why Trulite:
Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.
Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.
Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Client Specialist
Service representative job in Destin, FL
About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.
Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:Store 01063 Destin, FL-Destin,FL 32541Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Auto-ApplyRepresentative, Customer Service
Service representative job in Pensacola, FL
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Pensacola - On-Site
Monday-Friday 7:30 AM - 4:00 PM (can vary based on store)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Guest Service Representative
Service representative job in Pensacola, FL
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyEntry Level Vehicle Service Specialist - Brewton Part Time
Service representative job in Brewton, AL
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
FINANCIAL SERVICE REP I (Universal Teller)
Service representative job in Pensacola, FL
About us
Members First Credit Union of Florida is a small business in Pensacola, FL.
WE'RE LOOKING FOR MEMBER-FOCUSED PROFESSIONALS LIKE YOU!
This is your chance to be part of the Members First Credit Union of Florida team, where you'll make a difference every day. Our employees keep the satisfaction of our entire membership as a top priority. We are dedicated to showing the greatest attention and appreciation every time we work with our members. We are excited that you are considering a future with Members First Credit Union of Florida.
It is through our employees that we consistently exceed the expectations of our members by providing superior service that coincides with our pillars of community, partnership, and family.
POSITION SUMMARY
Represent the Credit Union in a professional and courteous manner. Must be service oriented and greet and serve the members and guests promptly and professionally in a concierge type of environment.
EDUCATION AND/OR EXPERIENCE
High school diploma or the equivalent. Cash handling experience preferred, but not required. Abilities generally acquired on the job in 12 months.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and basic understanding of cash services and branch operations, procedures, products and services. Must have good communication skills, professional appearance, and positive attitude. Good math and typing skills are needed. Ability to operate related computer applications, electronic services and other business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Must be bondable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assumes responsibility for efficient, effective, and accurate performance of cash services functions:
Serves as the primary member contact person for the Credit Union by greeting members and guests to the Credit Union in a professional, concierge manner.
Performs routine member transactions in the lobby or drive-thru area, including deposits, withdrawals, check cashing, official checks, money orders, cash advances, loan payments, line-of-credit advances, wires, electronic services, and miscellaneous sales (i.e. pre-paid cards and discounted movie tickets).
Monitors amounts and examines negotiable documents for endorsement to detect and resolve discrepancies promptly.
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Assists with ATM balancing and processes deposits for ATM and night deposit.
Presents, explains and actively cross-sells Credit Union products and services to members and assists in meeting their financial needs, including all types of available accounts, rates, and other related services.
Close depository accounts offered by the Credit Union with supervisors' assistance.
Orders checks, completes and processes stop payments, change of address, payroll deduction, and authorization forms.
Performs file maintenance as needed.
Solves account problems for members by listening, collecting data, securing answers and reporting results to the inquiring party.
Keeps supervisor informed of any significant problems or concerns.
Ensures that work area is clean, secure, and well maintained.
Maintains and projects the Credit Union's professional reputation and the privacy of its members.
Required to follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC and the USA Patriot Act, Customer Identification Program (CIP) and Customer Due Diligence (CDD). Understands that failure to comply with these requirements may be subject to strong disciplinary action, up to and including termination by the Credit Union, as well as civil and criminal penalties.
Performs other duties as assigned.
PHYSICAL DEMANDS
Possible vigorous work; likely to be standing, walking and sitting throughout daily activities of greeting members and assisting them with basic cash services and/or other duties. Exerts up to approximately 30 lbs. of force occasionally. No hazardous or significantly unpleasant conditions. Normal office environment where temperature is maintained throughout the year. May require travel to different branches on short notice.
HOURS
The hours of this job are standard and related to the needs of the membership and business flow. Monday through Friday 8:00 AM - 5:00 PM & Saturday Rotation 8:30 AM - 12:30 PM
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhausted list of all duties, responsibilities, and skills required of personnel so classified.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyCustomer Service Representative
Service representative job in Daphne, AL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Daphne, AL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Daphne, AL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!
We offer an excellent compensation package including paid time off and health insurance options.Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Member Service Representative (Full-Time) - Navy Boulevard
Service representative job in Pensacola, FL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 440 N Navy Blvd, Pensacola, Florida 32507
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
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Auto-ApplyCall Center Representative
Service representative job in Fort Walton Beach, FL
Dermatology Solutions Group, LLC (“DSG”) provides professional management services to Southeastern Dermatology Group, P.A. (“SEDG”), a medical practice headquartered in Panama City, Florida with locations throughout the Southeast. SEDG has a professional team of physicians who are trained in the medical and surgical sub-specialty of dermatology.
PURPOSE:
Under the supervision of the Lead Call Center Representative, a Call Center Representative answers multiple phone calls, schedules patient appointments & verifies patients insurance & enters in the patient's information into the eClinical Works database. Also receives supervision from the Business Services Manager.
SERVICE ORIENTATION:
This position is patient focused with the objective of ensuring positive patient experiences and outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets patients by answering multiple phone lines for all of the satellite locations.
Identifies patients by asking for date of birth &/or name in the computer system and creates a new account and updates established accounts.
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payer type.
Protects patients' rights by maintaining confidentiality of personal and financial information and follows HIPAA regulations.
Maintains operations by following policies and procedures and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely & polite manner.
Communicates with patients, internal as well as external customers, in a courteous, professional, cooperative & mature manner.
Schedules ‘New' & ‘Established' patient appointments for all locations.
Must have the ability to multi-task (high paced work environment).
Must have the ability to adapt daily to numerous changes in scheduling procedures.
Distributes incoming faxes within the entire company.
Scans numerous documents into patient's charts daily.
Calls ‘NO SHOW' appointments to reschedule & makes appropriate notations in the eClincal Works Database.
Responsible for keeping track of how many patients cancelled or rescheduled their appointment for their assigned provider(s).
Reviews Practice Management System (eClinical Works) for Information that needs to be updated. Works with patients on the phone to obtain updated information & accurately enters the information into the eClinical Works Database using proper English grammar, spelling, and syntax.
Effectively uses EMR system to document patient records using proper English grammar, spelling, and syntax.
Staff will be cross trained to cover the Front Desk: Patient Service Representative, as needed.
Maintains strict confidentiality.
Performs other related duties as assigned.
Requirements:
**MUST Live in the state of FL,MS, AL, GA ****
SKILLS:
Must be highly professional in appearance, tone and delivery and an effective communicator.
Dedicated to follow-thru and results.
Knowledge of dermatology practice preferable.
Must be an exceptional listener, with the proven ability to problem-solve issues discussed.
The ability to work independently and in a group setting, high integrity, reasonable and thoughtful judgment, a sense of urgency and analytical and intuitive skills.
Ability to deal diplomatically with complaints and function well under pressure.
Have high levels of critical thinking skills, negotiation skills, and the ability to interact with a broad spectrum of individuals.
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
High school graduate or GED.
One year medical experience working in a physician's office, or equivalent combination of training and experience preferred.
Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products.
QUALIFICATIONS:
Must be able to tolerate sitting and working at a desk for 8 hours per day.
Must have full range of body motion with the ability to push, pull, reach, bend, stand, stoop, stretch, lift, and carry up to 20 pounds.
Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator and medical equipment.
Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Must have a valid driver's license and good driving record.
ADDITIONAL NOTES:
Work at other jobs or office locations, as required.
Occasional travel may be required.
WORK ENVIRONMENT:
The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable diseases, bodily fluids, toxic substances, radiation, medicinal preparations and other conditions common to a clinical environment.
Reservationist
Service representative job in Gulf Shores, AL
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Receives contact from customers by telephone and offers them guest accommodations
Explains pricing and Brett/Robinson policies
Provides information to owners and guests regarding area points of interest and guest services via the telephone
Enters reservations for guests into First Resort computer program
Takes payment of deposit by credit card
Cancels reservations and refunds deposits
Performs daily audits of work
Observes and evaluates the outcomes of a problem situation to identify lessons learned
Attends departmental meetings
Performs other duties as assigned
Reservationist
Service representative job in Gulf Shores, AL
Job DescriptionDescription:
Job Title: Reservationist
Job Type: Full-time
We are seeking a highly organized and detail-oriented Reservationist to join our team. The Reservationist will be responsible for managing reservations, ensuring customer satisfaction, and providing excellent customer service. The ideal candidate will have excellent communication skills, be able to multitask, and have a passion for providing exceptional customer service.
Responsibilities:
- Manage reservations and ensure accuracy of all bookings
- Respond to customer inquiries and provide excellent customer service
- Maintain a positive and professional attitude at all times
- Collaborate with other team members to ensure smooth operations
- Provide support to other departments as needed
- Maintain accurate records of all reservations and customer interactions
Requirements:
- High school diploma or equivalent
- Excellent communication skills, both written and verbal
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office and other computer applications
- Ability to work flexible hours, including weekends and holidays
If you are a highly motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
Requirements:
Financial Services Representative (Overstaff)
Service representative job in Foley, AL
World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go.
The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.
Hourly Pay: $15 - $19
What You'll Do:
Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
Guide customers toward upward credit mobility through responsible financial choices.
Deliver top-tier customer service by assisting with questions, concerns, and available products.
Process and prepare loan applications, documents, and renewals accurately.
Take and process customer payments.
Prepare and execute loan closings on current and renewal loans.
Balance assigned cash drawer daily and ensure all transactions are accurate.
Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
Maintain strong customer relationships and represent the company's values in every branch supported.
Collaborate with Branch Managers and team members to meet performance goals.
Other duties include but are not limited to:
Calling approved and unmade applications to close loans daily.
Supporting tax services and helping build tax clientele.
Sending complete and accurate credit denial letters within 30 days from the date of application.
Paying branch expenses as instructed by the Branch Manager.
Travel Requirements & Coverage Area:
Reliable transportation for daily travel to assigned branches and bank deposits.
Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager.
Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable.
Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting.
Experience That Will WOW Us!
Demonstrated self-confidence, organization, and adaptability.
A history of kindness, compassion, and helping others succeed.
A mindset focused on quality, problem-solving, and openness to new ideas.
Team-oriented approach - willing to pitch in, learn, and lead by example.
Basic computer proficiency and comfort learning new systems.
Valid driver's license and access to a dependable vehicle.
Why World?
Growth-minded culture: 80% of our Financial Services Representatives are promoted to management.
Proven career paths: 75% of our Operations Executives began in similar roles.
Community connection: Paid volunteer hours each year to give back.
Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
Work-life balance: Paid holidays, vacation time, and 401(k) with company match.
Belonging & purpose: Join a team built on respect, collaboration, and genuine care.
Be home for dinner: Your life outside of work is a priority.
Make an impact: Help customers build stronger financial futures every day.
Who Is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care.
Physical Demands and Working Conditions:
Frequently stationary with regular movement throughout office environments.
Occasional climbing, kneeling, bending, twisting, and reaching.
Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force.
Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
Fast-paced, high-demand environment requiring professionalism and adaptability.
Frequent travel to branch locations; may include extended hours, evenings, or weekends.
Standard indoor office settings with typical noise, lighting, and temperature.
Frequent customer and coworker interaction; must communicate clearly and professionally.
Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyHospitality Live AV Professionals
Service representative job in Gulf Shores, AL
Who We Are:
SBMG is built around a simple philosophy: HEALTHY. What does that mean? Simply, it is a group of talented individuals, specifically selected who not only have a passion for what they do, but are well rounded in their professional and personal pursuits.
If this sounds like you then apply!
_________________________________________________________________________
SBMG Core Values:
Diligence: Also known as resilience, work ethic, commitment, drive, passion, sense of urgency, effort, or resourcefulness. This strategy aims to keep your end of commitments by any means required and keep your word. Customer service, a desire to deliver a high-quality product, and customer experience in the face of challenges should all go hand in hand with diligence.
Teamwork or Partnership: The state of working together to accomplish the goal. Being supportive of others creates trust and understanding of each other to work more effectively and better. The determination to shape a better future for self and others.
Integrity: Having strong values, morals, or principles and following them consistently, and acting with honesty, honor, and truthfulness.
Quality: Pride in providing high-value products and services that SBMG stands behind, which ensures customer satisfaction, profitability, and the future of our employees and our growth.
Passion: We take pride in delivering excellent service because we have faith in what we do. Our drive and energy are contagious, inspiring those around us. We push ourselves outside our comfort zones as we take on our issues with inventiveness and positivity. Passion is a testimony of our engagement and dedication in what we are doing. We are service-minded and committed.
Personal Growth: The act of developing as an individual, in several areas including mental, physical, professional, and emotional health.
Perks:
Health Insurance (Medical, Dental, Vision, Life Insurance)
Three Weeks upfront of Paid Time Off
Upward Mobility Opportunities
401k benefit
Monthly Commissions
Requirements
Area of Responsibilities:
The responsibilities of a Live AV professional include working with clients to create project proposals with accurate quotes and installing video and computer equipment. In this career, you also provide lighting setup, troubleshoot issues, and repair equipment, ensuring that you provide a quality service that meets all customer expectations. You oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion. You are also responsible for coordinating resources and the budget. You prepare room audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. Other duties include completing software upgrades, developing methods to improve provided services or products, assisting with employee recruitment and training, answering client questions, and managing their expectations.
Qualifications and Skills:
Meticulous attention to detail
Hospitality
Ability to perform well under pressure
Good knowledge of all basic AV equipment, including; lighting, sound, and projection
Basic computer knowledge
Ability to accept changing work demands
Professional conduct and appearance
Ability to adjust work schedule as needed
Ability to lift 50lbs
Enthusiasm, energy, and a "Can do" attitude
Teamwork
Coordination
Organization
Planning
Time Management
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
• Represent SBMG in a high level professional manner
• Treat all guests, clients, employees and staff with kindness and respect at all times.
• Perform all duties as an SBMG AVT.
• Support the property and all existing properties as necessary.
• Support the client and all existing clients as necessary.
• Support sales at the property and area.
• Proactively ensure high quality service delivery while striving for continuous improvement.
• Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
• Use time wisely to learn and train on correct equipment operation.
• Teach others the correct SBMG processes when necessary.
• Take part in pre-conference meetings with clients prior to events when necessary.
• Participate in all property EO meetings as necessary.
• Create event estimates for clients, including correct pricing on products/services
• Be the on-site contact for property for all events on the premises when necessary.
• Responsible for following protocols for AV products and services.
• Responsible for completing assigned AV event setup and teardown for events.
• Responsible for ensuring property inventories ship and return to correct locations.
• Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
• Record event inventory usages with event software.
• Provide professional and courteous technical support to all customers.
• Provide solutions for presentation needs occasionally under high-pressure circumstances.
• Provide immediate response to requests for assistance to events in progress.
• Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls.
• Provide setup and operation of audio systems including music programing and speech reinforcement.
• Secure signed work orders and approval on any added equipment.
• Manage property storerooms by organizing and tracking inventory counts.
• Deliver the expected SBMG level of service.
• All other duties as assigned.