Service representative jobs in Salem, OR

Description As a Support Services Representative, you will be interacting directly with our local and state partners as well as citizens utilizing the many online services we provide on behalf of the State. You will assist customers by investigating and reproducing errors, reporting software bugs, troubleshooting errors, and providing general support. Must be about to work a hybrid work schedule. Responsibilities Process a high volume of incoming customer inquiries promptly and efficiently through unscripted telephone, email and chat conversations Resolve incoming inquiries regarding login issues, billing issues, technical problems, service questions, and other general concerns Take detailed notes, document customer contacts quickly, and maintain customer records during and after each customer contact in the Customer Relationship Management system Understand and determine the cause of problems quickly and apply the appropriate solution Review and process documents for compliance with established regulations Manage sensitive information securely and in accordance with company policies and procedures Demonstrate commitment to customer satisfaction and interact with customers in a professional and courteous manner at all times Solve technical problems with minimal supervision Navigate a computer effectively and learn to use and support multiple web-based systems quickly Provide accurate and complete information to meet customer needs and achieve satisfaction Work with supervisor to stay updated on product knowledge, company policies and procedures, and effectively handle changes in any of these areas Provide timely feedback to the supervisor regarding challenges or customer concerns Qualifications High School Diploma and a minimum of one year of customer-facing work experience. Excellent communication skills, including clear verbal and written abilities. Strong organizational and prioritization skills. Ability to multi-task in a fast-paced environment to ensure timely follow-through. Must have excellent problem-solving skills and keen attention to detail. Must be self-motivated and demonstrate initiative. Ability to understand a variety of technologies and platforms. This position allows both flexible and remote workdays opportunities

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us - it's about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve. SUMMARY Contributes to the provision of basic bank deposit services while promoting a positive Riverview image through friendly and efficient processing of customer transactions while following bank policies and procedures. In addition, the incumbent develops skills to generate deposit growth by learning how to assert himself or herself and effectively sell and cross-sell Riverview products and services. This is a Part-time position with a starting rate of $19 - $21 May be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide customer service and use problem solving skills to satisfy customer needs (may be in person and/or via the telephone). Computer data entry and inquiry. Process, record, track and verify various types of financial transactions, information and events. Prepare and/or complete various reports and forms accurately. Maintain a balanced cash drawer. Sell and cross-sell Riverview products and services. Open new accounts. Follow branch procedures Comply with regulatory and state and federal laws Follow all security procedures Additional Duties and Responsibilities: Participates in and completes training objectives with passing scores. Follow all Riverview policies and procedures. Other duties as assigned RELATIONSHIPS Daily contact with Supervisor to receive direction and interpretation of existing and new branch procedures. Daily contact with customers and prospective customers in providing assistance to fulfill their banking needs. Frequently confer with other departments providing assistance and coordination of operations. Occasional contact with members of professions with whom the incumbent must consult from time to time, i.e., attorneys, accountants, and other financial intermediaries. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and 6 months of cash handling/customer service experience. SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to promote the sale of products and services through verbal recommendation. Requires the basic skills associated with the general use of computers and other business office equipment. Ability to offer flexibility in a changing work environment is imperative. High attention to detail. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions . Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

Job Details Main Building - Portland, OR Full Time None $23.70 - $26.16 Hourly None Day Customer ServiceDescription Outside In operates under a harm reduction-model and serves as a primary care home to a diverse population of clients including, but not limited to, those who are underserved, marginalized, low income, and experiencing homelessness. The Clinic Call Center Specialist is essential to our multi-disciplinary medical team. The Clinic Call Center Specialist manages a multi-line telephone and online communication for our Downtown and East medical clinics. This role also provides reception and appointment scheduling, conducts new patient registration including our patient education and orientation process, and assists with insurance (Oregon Health Plan) navigation. Bilingual Spanish & English is a requirement of this position. This is a full-time position with benefits and is union-represented. Union membership is required. Essential Duties Call Center Coordination Assist with training of Call Center staff; Be an engaged team member of a Patient Centered Primary Care Medical Home care team; Coordinate with back clinic staff to ensure accurate scheduling of appointments; Answer phone calls and assist with phone system; Patient/Customer service Maintain an environment conducive to patient comfort and confidentiality; Oversee patient communication and reception within our Call Center department; Assist patients with registration process and Mychart navigation; Provide referrals for clients to various community agencies as needed; Verify insurance eligibility, benefits and copayments; Screen qualified patients with applying for health insurance benefits through the Oregon Health Plan; Care Coordination Conduct health maintenance outreach calls; Assist providers and back clinic staff with patient follow-up and care coordination; Medical Information Management Promote accuracy, and efficiency in scheduling process; Daily data entry and troubleshooting of patient registration using EMR; Participate in process improvement projects that pertain to role; Meet personal/team qualitative and quantitative targets; Qualifications Technical Requirements: Microsoft Office Suite (Word, Excel, Outlook) Windows Server Electronic Health Record systems preferred (EPIC) Qualifications and Education Requirements Bilingual spoken/written English/Spanish. Must pass language test with a score of Advanced-Low or higher. Training or experience as a medical interpreter/translator. If don't have the qualification, you have the option of taking course training with a language test score of Advanced-Mid or higher needed later on. Ability to handle crises & multiple tasks in high call volume environment. Excellent communication skills. Strong reception and administrative skills with high accuracy and attention to detail. Able to work with people from diverse ethnic, cultural, gender, socioeconomic, and sexual preference backgrounds. Able to work both independently and as a member of a team. Medical office or medical terminology background , preferred Medical Interpreter experience , preferred Call Center Experience, preferred Working Conditions This job is located in a standard medical office environment at our Downtown Portland Clinic located at 1132 SW 13 th Ave Portland, OR 97205 and our East Portland Clinic located at 16144 E Burnside Portland, OR 97233. Physical Requirements While performing the duties of this job, the employee is regularly required to sit and talk or hear for extended periods of time. The employee frequently is required to use hands and fingers to type, answer phones and forward calls. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 20 pounds.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM4 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.

DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire. Job Details: We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR. Responsibilities: Reaching out to new leads via phone and email Discussing and documenting the specifics of potential projects Educating prospective clients on DC products and services Scheduling follow up conversations with our Project Coordinators Answering inbound calls and directing them appropriately Communicating relevant context to the Project Coordinator Working in CRM software to maintain data transparency Supporting Project Coordinators and Sales Leadership as needed Required Skills: 2+ years of experience in customer facing role with appointment setting experience Experience using CRM software like Salesforce, HubSpot or similar Experience with Microsoft Office Suite Advanced organizational and communication skills. Ability to manage and prioritize a high volume pipeline of new leads and follow ups Understanding of residential construction is a plus, curiosity and interest is a must Benefits: Medical, Dental and Vision with low premiums for you and eligible dependents SIMPLE IRA Plan - Company match up to 3% Health FSA and Dependent Care FSA Supplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity) Paid Holidays Paid Time Off Our successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit ****************** or ******************** to learn more about our work. Equal Employment Opportunity Statement DC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team. Job Responsibilities Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed. Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers. Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients. Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters. Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events. Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager Required Qualifications, Capabilities, and Skills A minimum of two years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This role will report in the office on a hybrid schedule. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone and in person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS has the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We have a tight knit crew that works great together and are strong believers that attitude is everything We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Hourly with performance based bonus, 6 paid holidays, paid time off and 50% paid medical. Compensation: $16.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

VACANCY NOTICE REN Participant - TEMPORARY Opens: January 6, 2022 Closes: Open until filled General Information Willamette Education Service District is accepting applications for a temporary, part-time (up to 5 hours per week) REN Participant position. Successful candidate will work as a member of the South Coast to Valley Regional Education Network (SC2V REN). This temporary position will begin as soon as possible upon conclusion of the selection process. This is not a position open to the general public. You must already be part of the SC2V REN program in order to apply. Please do not apply if you have not been directed by the SC2V REN Coordinator to do so. Duties, Responsibilities & Qualifications Please review the job description for specific duties, responsibilities and qualifications of this position. Salary This is a part-time temporary position. Hourly pay rate will be $50 per hour. Application Process Applications must be submitted online at ********************************************* If you require assistance with the application or interview process due to a disability, please call Director of Human Resources at **************. Alternate formats are available upon request. In accordance with Willamette Education Service District's duty to provide and maintain a workplace that is free of known safety hazards, all Willamette Education Service District staff, contractors, volunteers and substitutes are required to be fully vaccinated against COVID-19. Exceptions may be made only for eligible medical conditions or a sincerely held religious belief. This is intended to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19. Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact the Human Resources Director at ************ for additional information or assistance. Speech/Hearing impaired persons may contact the ESD for assistance through the Oregon Telecommunication Relay Service at ************** or 711. The Willamette Education Service District is an Equal Opportunity/Affirmative Action employer. Women, minorities and individuals with disabilities are encouraged to apply. Qualifying veterans and disabled veterans may obtain preference by submitting with their completed application a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension as verification of eligibility. Disabled Veterans must also submit a copy of their veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214/215.

TransdevinPortland ORishiring Part-Time Reservationists tointerceptcustomercallsandschedule transportation.We are seekingfriendly,customerservice-orientedpeople whoare dedicatedto safety. located at 2800 Nela Ave, Portland, OR 97210 Position requires 7-day per week availability. Department is open Monday - Friday 9a - 5p, and Saturday - Sunday 10a - 5p, 365 days per year. Part-time employees generally work half-days, 3-5 days per week, including 1 weekend shift. Transdevisproudto offer: Competitivecompensationpackage with a starting rate of$20.76 Benefitsinclude: + Sickdays:5days + Holidays:12 days;8 standard + Otherstandardbenefits:401(k)retirementplan Benefitsmayvarydependingonlocationpolicy.Theabove represents the standard Corporate Policy.Key Responsibilities: + Answercustomercallsand inputride informationusing a computerizedscheduling system. + Enternewcustomerinformation andchangesintothesystem. + Dataentry into spreadsheetsand databases. + Communicatelatevehicleserviceandverifying"NoShows"withcustomers. + Resolveservice-relatedcomplaints. + Createdailyroutemapsofthe reservations forthe drivers. + Otherdutiesasrequired. Qualifications: + HighschooldiplomaorGEDrequired. + 2 yearsreservationistorcustomerserviceexperience. + Computerliterate + Excellentcommunicationandlisteningskills. + Mustbe able toworkshifts orflexible workschedulesasneeded. + SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason. PhysicalRequirements: Theessentialfunctions ofthispositionrequiretheabilityto: + Sitforextendedperiods (upto5hours perday);occasionallywalkforshortdistances onpossible sloped ground or slippery and uneven surfaces + Pushandpullobjectsupto5pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Must be able to hear, understand, and articulate verbal instruction from callers into typed data entry using a computer workstation requiring visual acuity and manual dexterity + Requires the use of a headset with microphone to communicate with callers Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact ************************************ Drug-freeworkplace: Transdevmaintainsadrug-free workplace.Applicantsmust: + BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.). + Successfullypassa pre-employmentdrug screen. AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwith Transdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. TransdevU.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at ******************** watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status. Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 5736 Pay Group: EB6 Cost Center: 423 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year. The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU. Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment. Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications) Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur. The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true “business need to know.” Function/Duties of Position Call Processing/Paging (answering, screening, routing, paging etc.) Use Information Systems for the following call types: Informational Emergent After-hours clinic and/or healthcare support Physician Advice and Referral Calls On-call and paging support o Multiple marketing events for OHSU Provide information to callers, including directions, addresses and hours of operation Paging appropriate personnel or on-call staff Data Entry Assist departments with data entry for on-call schedules or paging status Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc. Emergent Call Processing Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts. Other Duties as Assigned by Department Required Qualifications Knowledge of the English Language sufficient for telephone communication. AND High School Diploma or GED, AND One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR Two years of heavy volume, multi-phone use/environment with multiple information systems. Job Related Knowledge, Skills and Abilities (Competencies): Must be able to type minimum of 40wpm with 95% accuracy Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls. Proven experience of customer service showing empathy, situational awareness, and understanding. Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy. Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications Experience with windows and/or PC-based software systems. Experience in hospital or medical setting. Previous experience with automated directory or paging system is highly desirable. Knowledge of medical terminology, skill in operating a computerized central communications system Additional Details Work Location: MSB 5th floor. Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available. Benefits: Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee Two separate above market pension plans to choose from Vacation- up to 200 hours per year depending on length of service Sick Leave- up to 96 hours per year 8 paid holidays per year Substantial Tri-met and C-Tran discounts Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year. The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU. Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment. Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications) Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur. The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true "business need to know." Function/Duties of Position Call Processing/Paging (answering, screening, routing, paging etc.) * Use Information Systems for the following call types: * Informational * Emergent * After-hours clinic and/or healthcare support * Physician Advice and Referral Calls * On-call and paging support o Multiple marketing events for OHSU * Provide information to callers, including directions, addresses and hours of operation * Paging appropriate personnel or on-call staff Data Entry * Assist departments with data entry for on-call schedules or paging status * Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc. Emergent Call Processing * Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts. Other Duties as Assigned by Department Required Qualifications * Knowledge of the English Language sufficient for telephone communication. AND * High School Diploma or GED, AND * One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR * Two years of heavy volume, multi-phone use/environment with multiple information systems. Job Related Knowledge, Skills and Abilities (Competencies): * Must be able to type minimum of 40wpm with 95% accuracy * Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls. * Proven experience of customer service showing empathy, situational awareness, and understanding. * Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy. * Must be able to perform the essential functions of the position with or without accommodation Preferred Qualifications * Experience with windows and/or PC-based software systems. * Experience in hospital or medical setting. * Previous experience with automated directory or paging system is highly desirable. * Knowledge of medical terminology, skill in operating a computerized central communications system Additional Details Work Location: MSB 5th floor. Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available. Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons. Job responsibilities include, but are not limited to: * Providing outstanding customer service to all library patrons. * Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues. * Performing all library circulation services and other special projects and duties as assigned. * Training and supervising the scheduled evening and weekend student employees in the circulation area. * Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures. * Overseeing the opening and closing procedures for the building. * Supporting the research librarians by working on projects (such as updating libguides) * Maintaining inventory of library supplies. * Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. * By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. * Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. * Other duties as assigned. A Day in the Life of This Position: Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training. We're looking for candidates who have: * One year of library or other relevant experience. * Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus. * Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time. * Ability to relate effectively with the library's public and supervise student employees. * Excellent verbal and written communication skills. * Ability to work independently with a high level of dependability. * Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. * A commitment to the University's Theology of Racial and Ethnic Diversity. * A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. * A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Job information: * Hours Per Week: 40 hours per week, 9 months per year * Work Period: August 15th through May 15th * Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m. * The schedule will adjust to weekday/daytime hours during Christmas break and Spring break. * Primary Work Location: Newberg Campus * Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level. * Supervisor: Access Services Supervisor George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? * Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. * Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. * Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. * Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: * A strong Christian vision and mission-led organization with opportunities for your growth and contributions. * Wonderful Christian peers and a vibrant student population. * A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. * Free Fitness Center membership. * Free parking. Application Procedures - kindly apply only through this website * When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume: * Letter of Interest * Curriculum Vitae (CV) or Resume * Other supporting materials may be requested at a later stage of the review process. * Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! This position is subject to close at any time, regardless of the date on the posting. Have questions or need assistance with our application process? Contact ****************************** Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.

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