Client Specialist - Livermore
Service representative job in Livermore, CA
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies.
The Responsibilities:
Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data.
Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market.
Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book.
Act as a Brand ambassador; an expert in product and craftsmanship.
Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales.
Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments.
Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools.
Resolve all client problems and complaints quickly and effectively.
Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing.
Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
Actively participate in community/store activities.
The Essentials:
5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand.
Mandarin Chinese language fluency strongly preferred
KPI focused, experience of driving sales to meet or exceed commercial targets.
Dynamic interpersonal and communications skills, both verbal and written.
Highly- motivated by driving business in a fast-paced, innovative environment.
Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate.
Independent work ethic, time management skills, and personal accountability.
Computer skills to operate a point of sale system, experience with teamwork is a plus.
Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance.
Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations.
Working knowledge of (list computer programs we use and spreadsheets).
Salary range: $21/hr - $23/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
Customer Service Rep
Service representative job in Oakland, CA
Temporary Retail Sales Associate
every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.
Salary = $29.91 per hour
Duties and Responsibilities
Greet and welcome visitors; offer helpful directions to a variety of offerings.
Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
Offer personalized welcoming experiences that promote belonging and empower participation and connection.
Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Wellness & Member Experience Associate
Service representative job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
#J-18808-Ljbffr
Customer Service Sales Representative
Service representative job in Santa Rosa, CA
Summary of Responsibilities:
NeilMed Pharmaceuticals, Inc. is looking for an experienced Customer Service Representative to join our team. This role is based in our Santa Rosa, CA office. This is a fantastic opportunity for a customer-oriented, highly motivated individual who is interested in joining the # 1 brand of over-the-counter saline applications for nasal and sinus care in the US and worldwide.
The Customer Service/Inside Sales Representative will maintain a high level of professionalism while providing support for the Company's sales growth through timely and accurate responses to customer orders, requests and inquiries over the phone and via e-mail. The Customer Service/Inside Representative will ensure that orders are entered, tracked, fulfilled and delivered in a timely manner. In addition, the Customer Service/Inside Sales Representative will place outbound sales calls to existing clients and cold call new clients.
Key Responsibilities:
Respond to customer requests and questions regarding service, products and account information
Respond to customers via phone, fax, mail, and e-mail in a timely and courteous manner
Analyze and rectify customer concerns using established procedures and medical device regulations
Provide appropriate technical and/or product-related information
Place outbound sales calls to new and existing clients
Effectively communicate customer issues and concerns to all applicable internal staff members
Document all contacts, actions, and responses in customer database
Organize and maintain file system; files correspondence and other records
Maintain a current working knowledge of products and/or services
Prepare reports and correspondence as needed
Perform other duties as assigned by supervisor
KNOWLEDGE/EDUCATION
Minimum High School or GED diploma. Bachelor's degree preferred.
JOB EXPERIENCE
Minimum 3 years of related experience
Experience in regulated industry preferred
SKILLS/COMPETENCIES
Courteous and professional manner
Excellent customer service skills
Excellent verbal and written communication skills; ability to effectively communicate with people at all levels and from various backgrounds
Proficient on Microsoft Word and Excel
Commitment to excellence and high standards
Strong organizational skills; able to manage priorities and workflow
Ability to work independently and as a member of a team
Ability to understand and follow written and verbal instructions
Accurate attention to detail
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Solid understanding of company products and services
Benefits
Medical, Dental, and Vision
401k
All California Law PTO
50k Life Insurance (paid by NeilMed)
Clinical Lab Representative
Service representative job in Mill Valley, CA
We are seeking a Clinical Lab Representative with experience in EPIC Beaker to join our team. The ideal candidate will have a strong clinical laboratory background, excellent attention to detail, and a working knowledge of basic insurance processing. This role ensures smooth lab operations, accurate test documentation, and proper insurance verification.
Key Responsibilities:
Enter, track, and manage laboratory test orders and results using EPIC Beaker.
Support daily lab operations and workflow, ensuring timely and accurate processing of lab tests.
Verify patient insurance coverage and eligibility for lab tests.
Assist with billing issues, including claim denials or rejections.
Coordinate with doctors, nurses, and billing teams to resolve insurance or lab-related issues.
Maintain accurate documentation and compliance with laboratory and regulatory standards.
Provide excellent customer service to patients and internal teams.
Required Qualifications:
Minimum 1 year of experience in a clinical lab environment.
Experience with EPIC Beaker or other laboratory information systems.
Basic knowledge of insurance processing, billing, and claim verification.
Strong organizational and communication skills.
Attention to detail and ability to multitask in a fast-paced environment.
Preferred Qualifications:
Familiarity with CPT/HCPCS coding for lab procedures.
Previous experience in a hospital or healthcare system lab.
Knowledge of regulatory standards (CLIA, HIPAA).
Wholesale Junior Account Representative
Service representative job in San Francisco, CA
Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition.
Role Description
This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner.
Qualifications
Proficiency in Account Management and Sales to support client relationships and drive business growth
Strong Customer Service skills to address client needs effectively and enhance satisfaction
Excellent Communication skills suitable for interacting with clients and internal teams
Ability to assist in Training new clients by providing clear guidance on products and services
Organizational and time management skills to handle multiple client accounts efficiently
Experience in the food & beverage or coffee industry is a plus (not required)
Winning attitude, excellent teamwork and a passion for coffee (a must)
High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
Care Coordinator PRN
Service representative job in Pleasanton, CA
/RESPONSIBILITIES
Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity.
LICENSURE/CERTIFICATION
A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Deli Taqueria Customer Service
Service representative job in Santa Rosa, CA
Job Description
TAQUERIA CUSTOMER SERVICE
REGULAR FULL TIME - $19.00-$22.00/HR
SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED
Your job as Deli Taqueria Clerk 2 focuses on customer service to support the overall goals of the Deli Department by maintaining quality service standards in the Taqueria.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
Acquire and maintain thorough knowledge of deli menu, products, and services.
Take orders with attention to detail. (e.g. item choice, additional add-ons, etc.)
Prepare and serve made-to-order Taqueria menu items. (e.g. burritos, tacos, etc.)
Aid in preparation of Taqueria items. (e.g. prep work, , etc.)
Packaging, pricing, and merchandising Taqueria products.
Accurately practice FIFO product rotation to minimize and control spoilage and waste.
Organize, rotate, and stock workstation and department supplies. (e.g. paper goods & packaging products, etc.)
Clean and sanitize work areas, utensils, and equipment. (e.g. floors, counters, windows, workstations, slicers, etc.)
Operation of equipment. (e.g. price scale, stovetop, gill, etc.)
Answers phones and pages promptly and courteously.
Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices.
Immediately reports safety hazards and violations to supervisors.
Performs opening, mid, and closing duties as assigned.
Works all scheduled shifts and attends required trainings and meetings.
Other duties as assigned by supervisors.
SKILLS & QUALIFICATIONS
18+ years old.
Basic cooking/grilling skills.
Team-player who can also work independently with minimal supervision.
Clear and effective communication style, both written and verbal.
Ability to follow directions and established procedures with attention to detail.
Ability to effectively prioritize competing tasks in a fast paced, evolving environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Basic math skills.
EDUCATION, CERTIFICATES, LICENSES
High School Diploma or general education degree (GED).
Food Handlers Certificate (ServSafe or ANSI compliant organization).
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position.
Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
Frequently lifts/carries 10 pounds and occasionally up to 50 pounds.
In a work day: constant standing/walking.
Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twisting at waist and neck. Reaching above and below the shoulders.
Hand use: single grasping, fine manipulation, pushing and pulling.
Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
Consistent work in wet and dry conditions.
May require use of ladders or step stools.
Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc.
Intermittent noise from equipment and machinery.
Wear non-slip, water and oil resistant closed-toe shoes.
Benefits for Part Time employees will follow all State and Federal Regulations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Success Expert
Service representative job in San Francisco, CA
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
Planning and scheduling client meetings
Taking care of any client requests in a timely manner
Participating in client calls and site visits
Maintaining notes from each client interaction
Generating reports and presentations
Qualifications
We'd love to hear from you, if:
You have 2 years of experience in a professional services environment
You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Risk Strategy
Service representative job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Auto-ApplyInbound Sales Representative
Service representative job in Novato, CA
Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever.
Experience and Education
2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
Excellent interpersonal, organizational, and communication skills
Phone sales skills
Great customer service skills
Strong attention to detail
Able to work independently as well as part of a team
Able to analyze and evaluate customer needs
Able to prioritize and meet deadlines in a fast-paced environment
Must have passion for staying ahead of current and future technologies
Job Duties Include
Receiving inbound calls pre-service, service, and post-service
Outbound call follow-up
Working directly with data recovery engineers to report engineers' findings
Answering questions about the technical process of data recovery and associated pricing
If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
Competitive Salary
Monthly Bonuses
401K Retirement Plan
Medical Insurance
Dental and Vision Plan
Ongoing Training
Paid Holidays
Maternity/Paternity Leave
Events and Celebrations
Subsidized Stocked Refrigerator
Friendly Workspace
Green Business
From Employees on Glassdoor
Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
Amazing work environment. Excellent incentives that encourage us all.
Friendly, inviting, and supportive work environment.
Great training, room for growth.
Engaging and manageable workload.
Each day brings new challenges with new and older technology.
Snacks and beverages are stocked regularly.
You feel valued as an employee. Comfortable work environment and strong incentives.
Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
Small business with a work environment that feels like a family, while also being known as the leader in data recovery.
Auto-ApplyCustomer Service Reps / Associate / Specialist
Service representative job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
Customer Service at The Corner Nail Bar
Service representative job in Oakland, CA
Job Description
We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese.
Candidate must:
Be reliable and well organized
Have strong work ethic
Be reliable and professional
Excellent customer service skills
Positive attitude
Ability to multi-task in a busy environment
Possess basic computer skills
Detail-oriented
Hard working
Responsibilities (but are not limited to) :
Answering the phone and scheduling appointments
Greet clients
Processing payments and gift voucher
Salon opening or closing duties
Keep reception area tidy, clean, and organized
Recommend treatments/services to clients and up sell services
Provide assistance and support to owners and technicians
Maintain beverage area clean and restocked
Maintain wait area and other common area clean
Help with inventory and restocking supplies
Language:
Vietnamese (Required)
Benefit:
Flexible schedule
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check in
JPMorgan Private Client - Client Experience Specialist Manager
Service representative job in San Francisco, CA
Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service.
As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs.
Job Responsibilities
Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations.
Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities.
Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities.
Utilize product and process knowledge to coach team members and quickly resolve client escalations.
Build a strong network of collaborative partnership across the Firm.
Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications.
Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures.
Responsible for recruiting, interviewing and making hiring decisions for the team.
Required Qualifications, Capabilities, and Skills
Five or more years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyJPMorgan Private Client - Client Experience Specialist Manager
Service representative job in San Francisco, CA
Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service.
As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs.
Job Responsibilities
Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations.
Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities.
Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities.
Utilize product and process knowledge to coach team members and quickly resolve client escalations.
Build a strong network of collaborative partnership across the Firm.
Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications.
Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures.
Responsible for recruiting, interviewing and making hiring decisions for the team.
Required Qualifications, Capabilities, and Skills
Five or more years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyReservations Agent
Service representative job in San Francisco, CA
Property Description
Join the team at Hotel Zephyr - Fisherman's Wharf, located in the heart of San Francisco's iconic waterfront! As a unique and vibrant hotel, we are seeking enthusiastic and motivated individuals to be part of our team. With our innovative and playful nautical-themed decor, Hotel Zephyr offers an exciting and dynamic work environment. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With Fisherman's Wharf as our backyard, you will have access to the city's top attractions and a bustling, energetic atmosphere. Join us and be part of a team that values teamwork, creativity, and a commitment to excellence in hospitality. Apply now and embark on a rewarding career at Hotel Zephyr - Fisherman's Wharf!
Overview
We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!
Qualifications
High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Excellent organizational skills and attention to detail
Basic computer skills and experience with reservation software
Ability to work flexible hours, including weekends and holidays
Positive attitude and willingness to learn and grow in the role
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $30.54 - USD $31.73 /Hr.
Auto-ApplyClient Experience Specialist - Community Medicine
Service representative job in San Francisco, CA
Full-time Description
Join Our Team as a Client Experience Specialist!
At the San Francisco SPCA, we believe in creating a world where all animals and people thrive together. Our Community Medicine department is expanding, and we are looking for a passionate Client Experience Specialist to join our mission-driven team. This role is perfect for someone who is dedicated to making a difference in their community, who sees the good in others, and who is committed to delivering high-quality care to those who need it most.
Why Work with Us?
As a Client Experience Specialist with the San Francisco SPCA, you will play a crucial role in ensuring that all members of our community-whether human or animal-receive the best possible care in an atmosphere of compassion and empathy. You will be the first point of contact for clients seeking veterinary care through our Spay/Neuter Clinic, Mobile Vaccine Clinic, Community Veterinary Clinic, and Community Cats Program. You will help to ensure that everyone, regardless of background or financial status, receives the care they need, all while being part of a team that values community, kindness, and making an impact.
What You'll Do:
Be the face of compassionate care: Greet clients with warmth and professionalism, whether in person, over the phone, or through online communications.
Create a welcoming space: Ensure that each clinic and community program environment fosters a positive and respectful atmosphere for both pets and people.
Support our mission: Provide accessible care to underserved communities, helping to prevent disease, reduce animal abandonment, and promote wellness for all animals.
Collaborate with a dedicated team: Work alongside community leaders, veterinary professionals, volunteers, and fellow team members to offer high-quality services to our diverse clientele.
Help spread the word: Engage with clients through outreach, ensuring that they are aware of the services we offer, including follow-up communication and education.
Work with integrity: Uphold our commitment to ethical practices, providing care and service without judgment while maintaining confidentiality and professionalism.
Requirements
What We're Looking For:
We're seeking someone who:
Is deeply committed to the well-being of both animals and people, and believes in the power of accessible care to change lives.
Has a strong desire to work in a community-focused role, building lasting relationships with clients and fostering trust in every interaction.
Can handle sensitive situations with compassion, especially when it comes to communicating financial aspects of care or navigating difficult circumstances.
Enjoys a fast-paced, dynamic environment and can manage a variety of tasks efficiently, from client registration to outreach and clinic support.
Has excellent communication skills and a friendly, welcoming personality.
Is available to work regularly on weekends and other shifts as needed to support the needs of our community.
Additional Qualifications:
High School Diploma or GED required.
At least 2 years of relevant experience or 2 years of college education preferred.
Veterinary clinic or animal care experience a plus.
Fluency in Spanish, Mandarin, or Cantonese is a bonus.
Ability to lift up to 50 pounds and work in a shelter/animal hospital environment.
Compensation:
The starting hourly wage for this position depends on the depth and breadth of experience. The expected range is$25 - $30 per hour.
Why Join Us?
At the San Francisco SPCA, you'll be part of a team that truly values each person's unique contributions. We offer a collaborative, supportive environment where your work makes a direct impact on both the animals and the people we serve. In addition to competitive compensation, we offer a comprehensive benefits package, including paid time off, health insurance, retirement plans, and more!
Equal Opportunity Employer:
The SF SPCA is an Equal Opportunity Employer and conducts background checks and drug screenings, as applicable.
Salary Description $25 - $30 / hour
SalesForce Functional SME for Service Center
Service representative job in Pleasanton, CA
Relevant Experience (Yrs) : 10+ Years
10+ years of relevant consulting
Extensive experience in writing BRD, Functional Specification documents, and project management
Worked effectively and closely with several project managers to co-ordinate, track and monitor project progress and status
Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA)
In-depth understanding of the capabilities and constraints of CRM application
Experience in solution design, implementation and testing of the CRM applications
Applied knowledge of CRM and the Service
Must have good experience in business analysis, group facilitation, software design ,development and Testing
Qualifications
Preferred Experience
Consultant Certification is a plus
Contact Center Business Process / Sales Process
Knowledge on Healthcare/Insurance Industry Call Center experience would be beneficial
Experience with CRM Projects especially with SFDC implementation a huge plus
Additional Information
Job Status: Full Time
Eligibility: EAD GC or GC or US Citizens
Share the Profiles to ********************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyReservation Agent ($22/hr)
Service representative job in Palo Alto, CA
Description of the role:
The Reservation Agent is responsible for handling reservations and inquiries for our esteemed guests at The Sheraton Palo Alto. As a Reservation Agent, you will play a vital role in providing exceptional customer service and ensuring a seamless reservation process for our guests.
Responsibilities:
Assist guests in making reservations via phone, email, or in person
Provide accurate information about room availability, rates, and hotel amenities
Ensure reservations are entered correctly into the system
Handle special requests and ensure guests' preferences are accommodated
Answer and resolve guests' inquiries and complaints in a timely manner
Maintain a positive and professional attitude while interacting with guests
Other duties as assigned by management
Requirements:
Prior experience in a customer service role preferred
High school diploma or equivalent
Excellent communication and interpersonal skills (good typing skills)
Ability to multitask and work in a fast-paced environment
Proficiency in using reservation and hotel management systems
Attention to detail and ability to handle confidential information
Flexibility in working shifts, including weekends and holidays
Must be eligible to work in the United States
Benefits:
Competitive hourly compensation
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holiday benefits
Discounted hotel rates worldwide
About the Company:
The Sheraton Palo Alto is a renowned hotel situated in the heart of Palo Alto, California. We pride ourselves in delivering exceptional hospitality to our guests and ensuring their comfort and satisfaction. With our luxurious accommodations, state-of-the-art facilities, and dedicated service team, we strive to create memorable experiences for all our guests.
EEOC Statement: The Sheraton Palo Alto is an equal opportunity employer. We value diversity and strive to create an inclusive and welcoming work environment for all team members. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable laws.
Auto-ApplyReservations Agent
Service representative job in Yountville, CA
BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues.
ESSENTIAL FUNCTIONS:
1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate.
2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members.
3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services.
4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list
5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition.
6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved.
7. Review group cover sheets to ensure accuracy and enter information into the computer system.
8. Report rate resistance and all problems to Director.
NON-ESSENTIAL FUNCTIONS:
1. Answer letters, send brochures and information in response to guests' request.
2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates.
3. Participate in hotel committees and task force opportunities.
Knowledge and Skills:
Education: A high school education or equivalent experience. Further education is desirable.
Experience: Previous data entry and telephone experience is helpful.
Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer.
No. of employees supervised: None
Travel required: None
Hours Required: Scheduled days and times may vary based on need.