Service representative jobs in South Bend, IN - 505 jobs

Thank you for your interest in becoming part of the team at Legrand! GENERAL PURPOSE This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management. DUTIES AND ACCOUNTABILITIES Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers Enter orders received via e-mail, EDI, phone or other communication channels Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care Assist customers in navigating to and using website Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing Respond to customer non-technical problems in a timely fashion Identify opportunities to cross-sell or up-sell products from customer-initiated contacts Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received Maintain current knowledge of company products and processes through training and other available resources Follow established procedures to complete work Perform work at or above pre-established performance objectives Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations. Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability JOB REQUIREMENTS Essential Knowledge, Skills and Abilities Required: Ability to multi-task and manage several duties simultaneously is essential Demonstrated customer-focus orientation Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills Strong attention to detail, organization and follow-through skills Strong problem-solving skills High degree of professionalism including flexibility and willingness to change schedules to meet customer needs Proven ability to work independently and as a member of a team High degree of confidence and resourcefulness Proven reliability - attendance and punctuality Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages Strong 10-key and keyboarding skills Minimum Education and Experience Required: High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing Special Job Requirements: Scheduled hours for employees in this position vary by location to support business hours Overtime and weekend hours may occasionally be required Preferred Qualifications: Bachelor's Degree in marketing, sales, finance, or other business-related field Previous experience with SAP application and contact management (ACD) system WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard. General office (call center) environment Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply! Legrand is an equal employment opportunity employer. For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.

Real Estate Servicing Specialist Location: Berrien Springs, MI Job Id: 3147 # of Openings: 2 Real Estate Servicing Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Responsible for providing servicing support for all mortgage and home equity loans including assisting members and providing clerical support. Responsible for all servicing functions of portfolio and secondary market loans. Performs funding of loan and delivery of funded loans to Investors. Performs daily and monthly reporting and reconciliation tasks with investors. Processes loan reviews and renewals of mortgage and home equity portfolios. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One to three years of similar or related experience, including time spent in preparatory positions. KNOWLEDGE/SKILLS/ABILITES: Understanding of mortgage loan servicing functions including home equity loans; knowledge of mortgage related requirements, procedures, and general underwriting preferred. Must have demonstrated ability to keep finances in order. Good math skills/analytical skills. Must be proficient with computer skills. Organized and must be a multi-tasker. Understands and complies with all applicable laws and regulations. Exceptional problem-solving skills. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00346 South Bend, IN-Granger,IN 46530Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from

The Document Services Specialist supports the Credit Union's enterprise-wide records management program by coordinating the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory and internal policy requirements. In addition, the incumbent manages the daily functions of the corporate mailroom, including receiving, processing, and distributing all incoming and outgoing U.S. and interoffice mail for departments and branches. Primary Responsibilities & Duties: Coordinate the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory, legal, and internal policy requirements. Maintain documentation, logs, and audit trails related to records handling, storage, destruction, and vendor-supported processes. Ensure records are accurately classified, indexed, and archived to support efficient retrieval and long-term preservation. Partner with IT, internal departments, and authorized vendors to ensure documents are properly identified, transferred, and archived within WebXtender and other approved systems. Identify opportunities to improve records lifecycle processes, enhance accuracy, and ensure compliance with established retention schedules. Receive, sort, and distribute incoming USPS mail, parcels, courier deliveries, and interoffice envelopes to designated individuals and departments in a timely and accurate manner. Process and prepare outgoing mail using the most cost-efficient class and method, including USPS, UPS, and other courier services. Support enterprise document services activities, including coordinating mass-mailing projects, scheduled document distributions, and other document-related operational assignments. Communicate and collaborate with internal departments to ensure project requirements, timelines, and accuracy standards are met. Assist with document preparation activities such as batching, labeling, indexing, packaging, and secure transport. Ensure mailing supplies are available and maintained to support daily operational needs. Research and recommend cost-saving opportunities related to mail and document distribution processes. Resolve issues related to undeliverable or delayed mail, missing parcels, and delivery discrepancies. Knowledge/ Skills: Ability to maintain organized and accurate documentation, audit trails, and tracking records for mail, storage activity, and document services workflow. Strong data entry skills with a high degree of accuracy, including the ability to input, track, and maintain records, logs, and document metadata across multiple systems. Strong communication skills to collaborate, problem solve, and coordinate document and records needs with business units, vendors, and internal partners. Strong organizational skills with the ability to prioritize tasks, manage time effectively, and keep detailed records. Knowledge of records retention and records lifecycle management processes, including classification, indexing, storage, retrieval, and secure destruction Ability to stand for periods of time, handle mailroom and document-handling equipment, and lift up to 25 pounds. Minimum Requirements: High School Diploma or GED 1+ years' experience in mailroom operations, document services or records management Basic understanding of records retention principles and regulatory compliance requirements relevant to financial institutions (e.g. handling member records, secure destruction, confidentiality) preferred. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Client Relations Specialist | Fleet Vehicles & Services | Bristol, IN (Main) Regular Employee | Salary Exempt What you'll do: As the Client Relations Specialist for Utilimaster (A Shyft Brand) based at our facility in Bristol, IN, you will enjoy supporting our outside sales staff by quoting and managing orders while building and maintaining strong relationships with customers. You will focus on providing outstanding service by ensuring accurate specifications, monitoring orders from placement to completion, and effectively communicating with customers and the Production team. You will play a critical role in identifying sales opportunities, responding to customer inquiries, and contributing to the overall success of the team by achieving sales goals. Additionally, you will have the opportunity to work independently and as part of a team, ensuring that all customer interactions are handled with efficiency and professionalism. You will also: * Provide tailored solutions to customers * Address customer inquiries and identify sales opportunities * Prepare and submit accurate quotes and sales orders * Ensure appropriate specifications and options based on the truck chassis * Monitor current sales orders from placement to completion * Partner with Production and maintain clear communication with customers * Engage with customers through inbound/outbound calls and email * Upsell products and services by understanding customer needs and offering recommendations * Stay updated on product and service offerings and competing solutions to provide knowledgeable support * Answer potential customers' questions, provide additional information as requested, and ensure satisfaction throughout the sales process * Partner with Sales to close business and achieve individual and departmental sales goals * Continually look for ways to improve efficiency and daily operations What you need to be successful: * High School Diploma or GED * Associate's or Bachelor's degree in business, marketing, or related field (Preferred) * 1+ years of proven sales or customer service experience * Expertise in closing sales deals, preferred * Highly career-motivated * Detail-oriented and a reputation for having great follow up skills * Enthusiasm about closing new deals, meeting or exceeding goals, growing the business * A history of developing and growing relationships * Proficiency in Microsoft 365 and CRM tools such as Dynamics 365 * Excellent verbal and written communication skills * Exceptional customer service and organizational skills Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally. * Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan * Financial Security: 401(k) with match, Disability, Life Insurance * Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Join One of Northern Indiana's Leading Hospitality Groups ***This position is at Springhill Suites in Mishawaka*** As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Guest Service Representative (GSR) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to 25 pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Reports to the Supervisor, Provider Enrollment & Credentialing. Responsible for the timely completion of all initial and re-credentialing processes, as well as payer enrollments, for Beacon Health System. Coordinates with physicians, providers, credentialing agencies, regulatory bodies, payors, office managers, and contracted providers to ensure credentialing and enrollment activities comply with National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures. MISSION, VALUES, AND SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Primary Responsibilities Credentialing * Ensures timely completion of credentialing activities in compliance with NCQA and departmental standards. * Coordinates with external agencies, payors, office managers, and contracted providers to complete credentialing requirements. * Acts as a liaison with Medical Directors, Hospital Medical Staff, and internal/external stakeholders regarding credentialing status. * Performs Primary Source Verifications per applicable accreditation standards (JCAHO, AAAHC, URAC, etc.). * Conducts online verifications and reviews relevant credentialing resources. * Notifies appropriate entities of provider effective and termination dates. * Communicates with the Physician Recruitment team regarding provider onboarding and credentialing status. * Maintains regular follow-up with providers and communicates status updates to ensure credentialing completion prior to start dates. Enrollment * Ensures timely completion of all payer enrollment activities per payer requirements and departmental procedures. * Completes insurance and government applications on behalf of Beacon Health System providers. * Alerts management of any delays or non-compliance issues. * Maintains accurate and up-to-date data in credentialing software systems. * Provides timely reports as needed. * Manages and updates each provider's CAQH online profile. * Applies for and maintains Beacon Health System provider NPPES (National Plan & Provider Enumeration System) identifiers. * Assists Beacon Medical Group and hospital Patient Accounts departments with network and claims issues related to credentialing. * Adheres to strict follow-up schedules, ensuring all credentialing and enrollment steps are completed before provider start dates. Organizational Responsibilities * Attends and participates in department meetings; accountable for all information shared. * Completes mandatory education, annual competencies, and department-specific training within required timeframes. * Complies with annual employee health requirements and organizational/departmental policies. Education and Experience * High school diploma or equivalent required; Associate's Degree in Business, Health Administration, or a related field preferred. * Minimum of three years of credentialing experience or equivalent experience in healthcare or health insurance preferred. Knowledge and Skills * Working knowledge of federal, state, and local laws and NCQA standards applicable to credentialing and enrollment. * Strong analytical, problem-solving, and organizational skills to enhance and streamline credentialing processes. * Proficient in Microsoft Office Suite and standard office equipment. * Excellent written and verbal communication skills. * Strong interpersonal skills to build and maintain effective relationships with internal and external stakeholders. Working Conditions * Primarily office-based environment. Physical Demands * Requires physical ability and stamina to perform the essential functions of the position.

Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders Gather all pertinent demographic information with accuracy Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record Assure we have received referrals as necessary by doctor or insurance Triage calls properly to assure location and doctor are compliant with the patients' symptoms Act as a liaison between patients, guests, back office staff and providers Perform other duties as assigned What you know Required High school diploma or equivalent One (1) or more years of office experience or customer service experience Excellent computer and verbal communication skills Desired Healthcare experience Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills Able to multi-task and meet deadlines What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Member Specialist Float Location: Niles, MI Job Id: 3057 # of Openings: 1 Member Specialist Float - Southwest Region (Full-Time) This role will cover Branches in our Southwest Region which includes Dowagiac, Decatur, Paw Paw, Buchanan, Berrien Springs and Niles. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Do you have a passion for problem solving and helping people? What about building positive relationships at the same time? Then look no further! Honor Credit Union is looking for a Member Specialist to assist our members and be their go-to person for all their financial needs all while providing them with a best-in-class member experience. Serves as a floating Member Specialist by providing support to various branch locations as business needs require. Responsible for providing excellent member service and maintaining strong professional relationships. Assists members with new loans and products, open accounts, advises of status of accounts and furnishes information on loans and products. Provides a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, money orders and cash advances. Keep up to date on products and help maintain product literature. Receives and processes loan applications. Courteously and promptly resolves member questions and problems or properly refers them to appropriate team members. Performs miscellaneous duties as required. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. Must be/or become registered as an MLO and have a Nationwide Licensing Number. EXPERIENCE REQUIRED: One to three years of similar or related experience, including preparatory experience. Cash handling and customer service experience is preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of company products and sales policies and procedures. Must have a demonstrated ability to keep finances in order. Excellent communications and public relations skills. Well organized. Attentive to detail. Willingness to assist others. Strong typing abilities. Able to use PC, calculator, and office equipment. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Mileage reimbursement. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. ADDITIONAL REQUIREMENTS: This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Apply for this Position

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Reports to the Manager, Provider Enrollment & Credentialing. Responsible for the timely completion of initial and re-credentialing for Beacon Health System, which includes Beacon Medical Group (BMG) physicians and employed allied health providers, as well as physicians and allied health providers for Memorial Hospital of South Bend, Elkhart General Hospital, Beacon Health Ventures, Beacon Health LLC, and all Community Health Alliance (CHA), and Credentialing Verification Organization (CVO Alliance) contracted providers. Coordinates efforts with physicians and providers, credentialing agencies, regulatory agencies, payors, office managers and contracted providers to complete the credentialing process in accordance with the National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures. Develops systems to review applications for provider and facility credentialing. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. Ensures the timely completion of credentialing activities for Beacon Health System providers in accordance with NCQA and established departmental policies and procedures by: * Coordinating efforts with outside credentialing agencies, regulatory agencies, payors, office managers, and contracted providers. * Completing the credentialing process in accordance with NCQA/payor standards and departmental policies and procedures. * Preparing letters of acceptance; also reporting deficiencies. * Serving as a liaison and communicating with the CHA Medical Director on credentialing status. * Acting as a liaison for the CHA/MMA (Michiana Medical Associates) Credentialing Committee by preparing charts, taking minutes and attending CHA Credentialing Committee meetings. * Developing systems to review applications for CHA-contracted facilities credentialing. * Completing Primary Source Verifications for CVO Alliance customers in accordance to their accreditation standards (JACHO, AAAHC, URAC, etc). * Scheduling & monitoring delegation audits on behalf of CHA and CVO Alliance. * Checking appropriate web-sites for information relevant to credentialing and verification of information. * Notifying various entities of the physicians and providers effective and termination dates. * Serving as a liaison and communicating with the Physician Recruitment team (BMG). * Communicating with physicians and providers on credentialing status and requesting additional information required to facilitate the credentialing process. * Coordinating with the Beacon Health System physicians and providers the retrieval of applicable documents and licensing information. * Follows a strict schedule for follow up with the provider and reporting of this information to appropriate internal and external contacts before a start date for the physician or provider is assigned. * Completing various insurance and government applications on behalf of the Beacon Health System physicians and providers. * Notifying Beacon Health System management of any unanticipated delays and/or non-compliance. * Coordinating with the hospitals Patient Accounts department to enroll the hospitals and providers in out-of-state Medicaid plans. * Maintaining accurate information on Beacon Health System physicians and providers in the ECHO provider database. * Educating new physicians and providers, along with the BMG residents, on the importance of credentialing and providing information needed to comprehend the State and Federal licensure process and associated deadlines. * Providing timely reports as requested. * Maintaining accurate and complete files on Beacon Health System physicians and providers. * Maintaining each provider's CAQH on-line profile and providing updated information to CAQH on a timely basis as requested. * Serving as administrator for various payors and insurance companies websites to provide maintenance of Beacon Health System physicians and providers information. * Applying for and maintaining the Beacon Health System physician and provider NPPES (National Plan & Provider Enumeration System) identifier as required by HIPAA. * Assisting Beacon Medical Group, and the hospitals Patient Accounts departments with network and claim issues related to credentialing. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent); an Associate's Degree in Business, Health Administration or a related field is preferred. Three years of related credentialing experience and/or experience in the healthcare or health insurance industry is desired. Knowledge & Skills * Requires a working knowledge of federal, state and local laws and NCQA standards applicable to assigned areas of responsibility. * Demonstrates the analytical, problem-solving and organization skills necessary to develop and implement methods and procedures for improving and facilitating the credentialing processes. * Requires solid office skills (including the ability to take minutes at meetings) and the ability to operate standard office equipment. Also requires basic math skills. * Demonstrates proficient computer skills (data entry, word processing and spreadsheets). A basic understanding of database applications is desired. * Demonstrates excellent communication skills (both verbal and written). * Requires the interpersonal skills necessary to interact effectively with a wide variety of internal and external contacts. Also requires the ability to develop and maintain effective working relationships. Working Conditions * Works in an office environment. * Requires the ability to work flexible hours, which may vary according to the department's needs. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

Job Summary: The Guest Service Representative (GSR) is the first point of contact for guests at Home 2 Suites. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to [weight] pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours.