Service representative jobs in South Bend, IN - 474 jobs

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Starting hiring pay at: 15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer services related to sales, sales promotions, installations, and communications. Ensuring good customer relations are maintained by handling inquiries, claims, and complaints fairly and effectively, in compliance with consumer laws. Developing organization-wide initiatives to proactively inform and educate customers. Developing and implementing improvement plans based on customer survey feedback. Responding to customer inquiries via phone, email, and other communication channels. Resolving customer issues efficiently by coordinating with internal teams and providing timely solutions. Processing service requests, sales orders, and product support inquiries. Tracking and documenting customer interactions to improve service processes. Identifying opportunities to enhance the overall customer experience. Qualifications: Degree preferred but not required. Minimum of 2 or more years of customer service experience. Strong problem-solving skills and the ability to handle customer concerns effectively. Excellent communication skills, both verbal and written. Ability to multitask and manage multiple customer inquiries efficiently. Proficiency in using customer service software and related tools. Strong attention to detail and ability to work in a fast-paced environment. Experience in a healthcare or medical device industry is a plus. Familiarity with CRM systems, SAP, or Salesforce is preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence. Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. JOB RESPONSIBILITIES: Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience. Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime. Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received. Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer. Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred. Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection. Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery. Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment. QUALIFICATIONS: Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred. Strong knowledge of boat systems, repair procedures, and marine parts is essential. Excellent communication, interpersonal, and customer service skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Strong organizational skills and attention to detail. Proficiency with computer software and marine industry-specific software (e.g., dealer management systems). Ability to work independently and as part of a team. A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous. COMPENSATION AND BENEFITS: Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft 401k with match Employee Stock Purchase Program Tuition Reimbursement

Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00346 South Bend, IN-Granger,IN 46530Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from

The Document Services Specialist supports the Credit Union's enterprise-wide records management program by coordinating the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory and internal policy requirements. In addition, the incumbent manages the daily functions of the corporate mailroom, including receiving, processing, and distributing all incoming and outgoing U.S. and interoffice mail for departments and branches. Primary Responsibilities & Duties: Coordinate the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory, legal, and internal policy requirements. Maintain documentation, logs, and audit trails related to records handling, storage, destruction, and vendor-supported processes. Ensure records are accurately classified, indexed, and archived to support efficient retrieval and long-term preservation. Partner with IT, internal departments, and authorized vendors to ensure documents are properly identified, transferred, and archived within WebXtender and other approved systems. Identify opportunities to improve records lifecycle processes, enhance accuracy, and ensure compliance with established retention schedules. Receive, sort, and distribute incoming USPS mail, parcels, courier deliveries, and interoffice envelopes to designated individuals and departments in a timely and accurate manner. Process and prepare outgoing mail using the most cost-efficient class and method, including USPS, UPS, and other courier services. Support enterprise document services activities, including coordinating mass-mailing projects, scheduled document distributions, and other document-related operational assignments. Communicate and collaborate with internal departments to ensure project requirements, timelines, and accuracy standards are met. Assist with document preparation activities such as batching, labeling, indexing, packaging, and secure transport. Ensure mailing supplies are available and maintained to support daily operational needs. Research and recommend cost-saving opportunities related to mail and document distribution processes. Resolve issues related to undeliverable or delayed mail, missing parcels, and delivery discrepancies. Knowledge/ Skills: Ability to maintain organized and accurate documentation, audit trails, and tracking records for mail, storage activity, and document services workflow. Strong data entry skills with a high degree of accuracy, including the ability to input, track, and maintain records, logs, and document metadata across multiple systems. Strong communication skills to collaborate, problem solve, and coordinate document and records needs with business units, vendors, and internal partners. Strong organizational skills with the ability to prioritize tasks, manage time effectively, and keep detailed records. Knowledge of records retention and records lifecycle management processes, including classification, indexing, storage, retrieval, and secure destruction Ability to stand for periods of time, handle mailroom and document-handling equipment, and lift up to 25 pounds. Minimum Requirements: High School Diploma or GED 1+ years' experience in mailroom operations, document services or records management Basic understanding of records retention principles and regulatory compliance requirements relevant to financial institutions (e.g. handling member records, secure destruction, confidentiality) preferred. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Client Relations Specialist | Fleet Vehicles & Services | Bristol, IN (Main) Regular Employee | Salary Exempt What you'll do: As the Client Relations Specialist for Utilimaster (A Shyft Brand) based at our facility in Bristol, IN, you will enjoy supporting our outside sales staff by quoting and managing orders while building and maintaining strong relationships with customers. You will focus on providing outstanding service by ensuring accurate specifications, monitoring orders from placement to completion, and effectively communicating with customers and the Production team. You will play a critical role in identifying sales opportunities, responding to customer inquiries, and contributing to the overall success of the team by achieving sales goals. Additionally, you will have the opportunity to work independently and as part of a team, ensuring that all customer interactions are handled with efficiency and professionalism. You will also: * Provide tailored solutions to customers * Address customer inquiries and identify sales opportunities * Prepare and submit accurate quotes and sales orders * Ensure appropriate specifications and options based on the truck chassis * Monitor current sales orders from placement to completion * Partner with Production and maintain clear communication with customers * Engage with customers through inbound/outbound calls and email * Upsell products and services by understanding customer needs and offering recommendations * Stay updated on product and service offerings and competing solutions to provide knowledgeable support * Answer potential customers' questions, provide additional information as requested, and ensure satisfaction throughout the sales process * Partner with Sales to close business and achieve individual and departmental sales goals * Continually look for ways to improve efficiency and daily operations What you need to be successful: * High School Diploma or GED * Associate's or Bachelor's degree in business, marketing, or related field (Preferred) * 1+ years of proven sales or customer service experience * Expertise in closing sales deals, preferred * Highly career-motivated * Detail-oriented and a reputation for having great follow up skills * Enthusiasm about closing new deals, meeting or exceeding goals, growing the business * A history of developing and growing relationships * Proficiency in Microsoft 365 and CRM tools such as Dynamics 365 * Excellent verbal and written communication skills * Exceptional customer service and organizational skills Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally. * Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan * Financial Security: 401(k) with match, Disability, Life Insurance * Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence. Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. JOB RESPONSIBILITIES: Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience. Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime. Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received. Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer. Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred. Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection. Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery. Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment. QUALIFICATIONS: Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred. Strong knowledge of boat systems, repair procedures, and marine parts is essential. Excellent communication, interpersonal, and customer service skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Strong organizational skills and attention to detail. Proficiency with computer software and marine industry-specific software (e.g., dealer management systems). Ability to work independently and as part of a team. A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous. COMPENSATION AND BENEFITS: Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft 401k with match Employee Stock Purchase Program Tuition Reimbursement

Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Responsible for promoting the success of the player's club by assisting guests through all facets of the membership process, promotional gift distribution/preparation, and seating of guests for ticketed functions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Enrolls new guests in the player's club. Executes casino gift events. Maintains a working knowledge of the player's club in order to effectively explain same to guests. Prepares promotional gift product by counting and unboxing product and, in some instances, palletizing product. Transports promotional product from pre-event storage locations to promotional event locations through the use of a pallet jack. Verifies guest identification for promotional event eligibility. Redeems promotional gift coupons through database gaming software with a working knowledge of additional aspects of same. Identifies and verifies promotional drawing winners. Distributes complimentary event tickets designated for casino customers at specified locations within the casino. Uses ticket scanner equipment to accurately verify individual event tickets brought by patrons to event entry locations. Seats patrons in designated locations as specified on individual patron tickets. Has a good working knowledge of event seating layout. Assists as designated during other marketing events held at the property, including invited player parties, slot tournaments and Bingo. Inspects and re-stocks player's club printed material. Issues complimentaries for guests when appropriate level of play has been established. Assists in preparing necessary materials for guests arriving via scheduled bus line runs and charter buses. Greets guests arriving via scheduled line run buses and chartered bus trips. Provides smooth and efficient service to guests. Resolves minor guest conflicts. Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible. Facilitates the flow of information throughout the department by attending scheduled departmental meetings. Ensures a maximum level of guest service and satisfaction is achieved and maintained. Must be detail orientated and be able to manage multiple tasks. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. preferred. One year of related experience preferred. SPECIAL QUALIFICATIONS: Must possess excellent communication skills. Must be computer literate with knowledge of Microsoft Word, Excel and other marketing programs. Must be detail oriented and well organized. Must be able to work under stressful conditions and coordinate multiple projects. Willingness and ability to be trained on operation of an electric pallet jack for certification is required. Applicant must successfully complete screening for essential job functions This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense reasoning to variety of situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Applicant must successfully complete screening for essential job functions WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to high. When on the casino floor, the noise level increases. A casino environment is typically smoky.

Reports to the Manager, Provider Enrollment & Credentialing. Responsible for the timely completion of initial and re-credentialing for Beacon Health System, which includes Beacon Medical Group (BMG) physicians and employed allied health providers, as well as physicians and allied health providers for Memorial Hospital of South Bend, Elkhart General Hospital, Beacon Health Ventures, Beacon Health LLC, and all Community Health Alliance (CHA), and Credentialing Verification Organization (CVO Alliance) contracted providers. Coordinates efforts with physicians and providers, credentialing agencies, regulatory agencies, payors, office managers and contracted providers to complete the credentialing process in accordance with the National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures. Develops systems to review applications for provider and facility credentialing. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. Ensures the timely completion of credentialing activities for Beacon Health System providers in accordance with NCQA and established departmental policies and procedures by: * Coordinating efforts with outside credentialing agencies, regulatory agencies, payors, office managers, and contracted providers. * Completing the credentialing process in accordance with NCQA/payor standards and departmental policies and procedures. * Preparing letters of acceptance; also reporting deficiencies. * Serving as a liaison and communicating with the CHA Medical Director on credentialing status. * Acting as a liaison for the CHA/MMA (Michiana Medical Associates) Credentialing Committee by preparing charts, taking minutes and attending CHA Credentialing Committee meetings. * Developing systems to review applications for CHA-contracted facilities credentialing. * Completing Primary Source Verifications for CVO Alliance customers in accordance to their accreditation standards (JACHO, AAAHC, URAC, etc). * Scheduling & monitoring delegation audits on behalf of CHA and CVO Alliance. * Checking appropriate web-sites for information relevant to credentialing and verification of information. * Notifying various entities of the physicians and providers effective and termination dates. * Serving as a liaison and communicating with the Physician Recruitment team (BMG). * Communicating with physicians and providers on credentialing status and requesting additional information required to facilitate the credentialing process. * Coordinating with the Beacon Health System physicians and providers the retrieval of applicable documents and licensing information. * Follows a strict schedule for follow up with the provider and reporting of this information to appropriate internal and external contacts before a start date for the physician or provider is assigned. * Completing various insurance and government applications on behalf of the Beacon Health System physicians and providers. * Notifying Beacon Health System management of any unanticipated delays and/or non-compliance. * Coordinating with the hospitals Patient Accounts department to enroll the hospitals and providers in out-of-state Medicaid plans. * Maintaining accurate information on Beacon Health System physicians and providers in the ECHO provider database. * Educating new physicians and providers, along with the BMG residents, on the importance of credentialing and providing information needed to comprehend the State and Federal licensure process and associated deadlines. * Providing timely reports as requested. * Maintaining accurate and complete files on Beacon Health System physicians and providers. * Maintaining each provider's CAQH on-line profile and providing updated information to CAQH on a timely basis as requested. * Serving as administrator for various payors and insurance companies websites to provide maintenance of Beacon Health System physicians and providers information. * Applying for and maintaining the Beacon Health System physician and provider NPPES (National Plan & Provider Enumeration System) identifier as required by HIPAA. * Assisting Beacon Medical Group, and the hospitals Patient Accounts departments with network and claim issues related to credentialing. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent); an Associate's Degree in Business, Health Administration or a related field is preferred. Three years of related credentialing experience and/or experience in the healthcare or health insurance industry is desired. Knowledge & Skills * Requires a working knowledge of federal, state and local laws and NCQA standards applicable to assigned areas of responsibility. * Demonstrates the analytical, problem-solving and organization skills necessary to develop and implement methods and procedures for improving and facilitating the credentialing processes. * Requires solid office skills (including the ability to take minutes at meetings) and the ability to operate standard office equipment. Also requires basic math skills. * Demonstrates proficient computer skills (data entry, word processing and spreadsheets). A basic understanding of database applications is desired. * Demonstrates excellent communication skills (both verbal and written). * Requires the interpersonal skills necessary to interact effectively with a wide variety of internal and external contacts. Also requires the ability to develop and maintain effective working relationships. Working Conditions * Works in an office environment. * Requires the ability to work flexible hours, which may vary according to the department's needs. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

Job Summary: The Guest Service Representative (GSR) is the first point of contact for guests at Home 2 Suites. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to [weight] pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours.

Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders Gather all pertinent demographic information with accuracy Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record Assure we have received referrals as necessary by doctor or insurance Triage calls properly to assure location and doctor are compliant with the patients' symptoms Act as a liaison between patients, guests, back office staff and providers Perform other duties as assigned What you know Required High school diploma or equivalent One (1) or more years of office experience or customer service experience Excellent computer and verbal communication skills Desired Healthcare experience Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills Able to multi-task and meet deadlines What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence. Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. JOB RESPONSIBILITIES: Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience. Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime. Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received. Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer. Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred. Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection. Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery. Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment. QUALIFICATIONS: Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred. Strong knowledge of boat systems, repair procedures, and marine parts is essential. Excellent communication, interpersonal, and customer service skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Strong organizational skills and attention to detail. Proficiency with computer software and marine industry-specific software (e.g., dealer management systems). Ability to work independently and as part of a team. A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous. COMPENSATION AND BENEFITS: Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft 401k with match Employee Stock Purchase Program Tuition Reimbursement