Customer Service Representative
Service representative job in Stillwater, OK
Full-time Description
Courtesy Loans is looking for top talent right here in Stillwater, Oklahoma for roles in our installment finance company. We offer excellent pay with great bonus opportunities and benefits. Courtesy Loans is a regional finance company looking for a positive, energetic, team player to join our company. Duties include customer service, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business.
Benefits Include:
* Paid Vacation
* Holiday Pay
* Monthly Bonus
* Quarterly Bonus
* Loyalty Bonus
* Matching Retirement Plan
* No nights & weekends
Requirements
Must be dependable, have attention to detail and posses good people skills.
Salary Description $10 - $20 hour
CUSTOMER SUPPORT-SHOWROOM CONSULTANT
Service representative job in Edmond, OK
Job DescriptionDescription:
We are seeking a friendly, customer-focused Showroom Consultant to join our team. This entry-level position is perfect for someone with a passion for helping customers, a keen eye for design, and excellent communication skills. As a Showroom Consultant, you will assist customers in selecting bathtubs, process orders, and provide outstanding service both in person and through phone and email correspondence.
Key Responsibilities:
Greet and assist customers upon arrival at the showroom.
Help customers select bathtubs and bathroom fixtures based on their needs and preferences.
Provide product knowledge and recommendations to enhance customer experience.
Process orders accurately and efficiently.
Answer incoming calls from our national phone queue and assist customers with inquiries, product information, and order support.
Monitor and respond to customer inquiries from our national email queue, providing timely and helpful responses.
Provide professional and consistent service whether interacting in person, over the phone, or online.
Maintain a clean, organized, and welcoming showroom environment.
Work collaboratively with the sales and operations teams to ensure seamless service.
Handle any additional customer service or administrative duties as needed.
Requirements:
Qualifications & Skills:
Customer-focused, friendly, and confident demeanor.
Strong communication skills (both written and verbal).
Ability to engage customers and guide them through product selections.
Strong attention to detail and organizational skills.
Basic computer proficiency and comfort using email and phone systems.
Prior customer-facing experience preferred.
Ability to manage multiple priorities and provide excellent service across different channels.
Professional presence and positive attitude.
Customer Service Stock Clerk
Service representative job in Stillwater, OK
SUMMARY: Providing outstanding customer service through a variety of functions including but not limited to, merchandising, promotional preparation, assisting customers with purchases, answering phone inquiries and general housekeeping. In addition, the customer service stock clerk is integral in loss prevention and inventory integrity. The following duties are representative of the various responsibilities of the Customer Service/Stock Clerk position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Stocking shelves, counters, or tables with merchandise.
Setting up displays or arranging merchandise on counters or tables to promote sales.
Checking and organizing merchandise.
Answering customer questions concerning location, price and use of merchandise.
Taking inventory of stock.
May have responsibility in ordering merchandise.
Cleaning the store, dusting merchandise on shelves, sweeping floor, emptying trash.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exceptional customer service skills
Ability to develop product knowledge and selling skills
Ability to maintain regular and predictable attendance
Ability to lift or move merchandise
Math skills to count merchandise and price product
Cooperative and willing to work as a team
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED).
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
OTHER SKILLS and ABILITIES:
Equipment that will be used and available for use are multi-line telephone, fax, copy machine, personal computer/software, forlift, T100 Wheeldolly/hand truck.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will stand on a concrete floor. Talking and hearing are required. The employee frequently is required to walk to
get merchandise and reach with hands and arms to move and shelve merchandise. Also, one will use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to sit; climb or balance; and stoop or kneel.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment Is usually moderate but may increase some of you go to the warehouse.
Farm chemicals and fertilizers are sold in sealed containers, but there is a noticeable odor at times.
Grain is a naturally dusty product. Since feed manufacturing means handling grain, grain dust can be an irritant to those with allergies. Because of dust particles, chemicals, insecticides and odors, those who suffer from allergies may find that Stillwater Milling Company is not an ideal place to work. Also, the wearing of contact lenses may be limited.
General Comments: It is important for the Customer Service/Stock Clerk to present a positive image of Stillwater Milling Company and maintain a good relationship with the customer. Therefore, one must enjoy working with the public. There are a lot of different responsibilities so one needs to like variety in their work; be flexible; and able to deal with change.
Auto-ApplyCustomer Service Professional
Service representative job in Edmond, OK
Benefits/Perks
Flexible Schedules
Competitive Compensation
Careers Growth Opportunities
Company OverviewFor more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job SummaryUnder the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads.
Responsibilities
Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.
Qualifications
A high school diploma or general education degree (GED) required
Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
Minimum typing skills 45 WPM.
Compensación: $17.00 - $20.00 per hour
For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.
Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green franchised system. Each Spring-Green franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green franchisee posting the position.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Service representative job in Enid, OK
Job DescriptionBenefits:
401(k)
Competitive salary
Health insurance
Paid time off
401(k) matching
Opportunity for advancement
Customer Service Representative Full Time (Enid, OK)
Are you looking for a career where you can make a difference every day, work with a supportive team, and build lasting relationships? The Jeff Eaton Agency is seeking a Customer Service Representative to join our Enid office.
What Youll Do:
Provide outstanding customer service to our clients by answering questions, handling policy changes, and assisting with claims.
Build strong relationships by delivering a friendly, professional, and knowledgeable experience.
Work as part of a collaborative, encouraging team that values communication and growth.
What We Offer:
Competitive salary range: $40,000 $50,000 per year.
401(k) with company match to help you plan for the future.
Comprehensive health and dental insurance.
Generous PTO program to support work-life balance.
A family-oriented environment where team members are encouraged, valued, and supported.
Who you are:
A dependable professional with excellent communication and problem-solving skills.
Detail-oriented, organized, and comfortable learning new systems.
Passionate about helping people and providing excellent service.
Prior insurance experience is a plus, but not required we will provide training.
About Us:
For over 30 years, the Jeff Eaton Agency has served families and businesses in Oklahoma with trusted insurance solutions. We take pride in our strong culture of teamwork, encouragement, and family values.
If you're passionate about helping others and thrive in a fast-paced environment, we'd love to hear from you. Apply today to join our team and make a difference in the lives of our clients. Please note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
Wealth Management Client Associate
Service representative job in Stillwater, OK
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
Responsibilities:
Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
Desired Qualifications:
Energetic individual that is self-motivated, coachable and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibilities
Detail oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs, delivering complex solutions
Frequent communication and an abundance of discretion with sensitive information
Microsoft Word, Excel and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Skills:
Account Management
Client Management
Customer and Client Focus
Issue Management
Oral Communications
Business Development
Client Solutions Advisory
Pipeline Management
Prioritization
Administrative Services
Emotional Intelligence
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
For internal employees, participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
Pay Transparency details
US - MN - Stillwater - 219 MAIN ST N - MERRILL LYNCH (MN9219) Pay and benefits information Pay range$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Auto-ApplyCustomer Service Representative - Oklahoma County
Service representative job in Edmond, OK
Job Title: Customer Service Representative (CSR) Reports To: Oklahoma County Board of Directors/Supervising Agent FLSA Status: Non-Exempt; Part-Time
Pay Rate: $15/hour ***valid property and casualty producer's license required or obtained within the first 3 months of employment
Summary / Purpose:
Provide clerical work and minor administrative and business detail.
Essential Duties and Responsibilities include, but not limited to:
Provides insurance quotes and accepts insurance applications.
Process changes to insurance policies.
Interprets policies and explains insurance coverages & procedures.
Assists with seeking new insurance business.
Assists with the negotiation and selling of insurance products.
Produce and forward insurance verifications for vehicles and certificates of insurance for Agent.
Reads and routes incoming correspondence such as mail, fax, etc.
Greets visitors and conducts to appropriate area or person.
Act as liaison & point person for Oklahoma County and in all outside relations with various entities such as insureds, and the general public.
Prepares outgoing mail and correspondence, including e-mail and faxes.
Assist with answering phones and forward calls as necessary.
Organizes and maintains file system, and files correspondence and other records.
Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
Makes copies of correspondence or other printed materials.
Assist other staff in office with county duties as available
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service -
Manages difficult or emotional customer situations; Responds promptly to customer needs.
Interpersonal Skills -
Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Oral Communication -
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication -
Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
Business Acumen -
Understands business implications of decisions.
Diversity -
Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics -
Works with integrity and ethically; Upholds organizational values.
Organizational Support -
Follows policies and procedures; Completes administrative tasks correctly and on time.
Judgement -
Displays willingness to make decisions; Exhibits sound and accurate judgment.
Planning/Organizing -
Prioritizes and plans work activities; Uses time efficiently.
Professionalism -
Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position.
Quality -
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
Adaptability -
Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality -
Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have valid Property and Casualty CSR License, or obtainment of license upon employment.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have general knowledge of computers and computer systems including hardware and software.
Other Skills and Abilities
Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
WE ARE AN EQUAL OPPORTUNITY EMPLOYEROklahoma Farm Bureau & Affiliated Companies does not discriminate on the basis of race, color, religion, national origin, sex, age or disability. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Auto-ApplyCustomer Service Rep(09662) - 1129 West Willow
Service representative job in Enid, OK
Job DescriptionGeneral Job involve operation of all equipment, stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Customer Service Representative - Enid, OK
Service representative job in Enid, OK
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Service representative job in Enid, OK
Job DescriptionBenefits:
License reimbursement
Health stipend
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Responding promptly to customer inquiries via phone and email.
Providing information about insurance policies, coverage details, and claims processes.
Assisting clients with policy changes, updates, and renewals.
Investigating and resolving customer issues or concerns with empathy and professionalism.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Customer Service Representative - State Farm Agent Team Member
Service representative job in Choctaw, OK
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative
Service representative job in Edmond, OK
HIRING IMMEDIATELY
We offer:
Paid time off
Flexible work schedules
Daily pay
Competitive pay
Medical, Dental, Vision Healthcare benefits
A great career path
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. You will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.
Responsibilities:
● Provide the best customer service
● Effectively communicate with team
● Ensure quality 100% of the time.
● Oversee inventory and communicate needs
● Staying up to date with new training and procedures
● Maintain the overall cleanliness of space
Customer Service Representative - State Farm Agent Team Member
Service representative job in Edmond, OK
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Blake Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service representative job in Edmond, OK
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
ROLE DESCRIPTION:
This is a customer service focused role. Part of this role requires that you meet with existing customers and help take care of their needs by providing quotes for other lines of business. We believe in remarkable customer service which means always going the extra mile for customers.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service representative job in Edmond, OK
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with my office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Service representative job in Edmond, OK
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Call Center Representative
Service representative job in Piedmont, OK
We are currently seeking a motivated and personable Customer Service Call Center Representative to join our esteemed team. In this position, the individual will be responsible for managing inbound calls, addressing customer inquiries, resolving issues, and ensuring a positive and professional experience for each caller.
Responsibilities and Duties:
- Uphold a high level of professionalism and efficiency in all patient interactions, which includes promptly returning voicemails within a two-hour timeframe, adhering to rigorous standards of phone etiquette, and nurturing positive relationships with patients.
- Navigate the platform effectively to process orders in accordance with client-specific procedures.
- Compose and appropriately distribute emails, memoranda, and letters.
- Arrange travel logistics, which includes booking flights, vehicles, and making necessary reservations.
- Screen telephone calls and direct callers to the appropriate personnel.
- Utilize computers to generate reports, transcribe minutes from meetings, and prepare presentations.
- Perform any additional job-related duties as assigned.
Qualifications:
- A minimum of one year of experience in customer service or within a call center environment is preferred.
- Exceptional communication and active listening skills are essential.
- A demonstrated ability to multitask effectively within a fast-paced environment.
- Basic computer proficiency and accurate data entry skills are required.
**Benefits:**
- Options for medical, dental, and vision coverage.
- Paid time off after one year of employment.
- Annual salary increases.
- Opportunities for professional advancement within the organization.
We invite qualified individuals to apply for this advancement opportunity.
Financial Services Representative (Full Time Temporary)
Service representative job in Chandler, OK
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $14 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyCustomer Service Representative III
Service representative job in Osage, OK
Job Posting Title Customer Service Representative III Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC DCCC Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
$34,844.16
Basic Purpose:
Positions in the job family are responsible for establishing contact with both internal and external customers. They provide the customer with the request information or assistance concerning the services provided by the agency, institution, or unit, or direct this request those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licensed or permits; serving as a cashier in an institution, lodge resort or the facility; and similar activities.
Typical Functions:
* Monitors e-messaging on Securus.
* Maintains ACA files.
* Supervises employees, ensures the delivery of quality customer service, provides accurate and timely information and oversees staff training and development.
* Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service.
* Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices.
* Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.
* Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services.
* Receives requests for information and services and provides such services using advanced technological equipment.
* Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities.
* Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage.
* Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies.
Level Descriptor:
This is the leadership level where employees will perform duties at all levels of complexity, and they will also serve as a first-level supervisor with responsibility for planning day-to-day operations of assigned staff. They will develop or assist in developing operations, policies, and procedures.
Knowledge, Skills, Abilities, and Competencies:
This level includes knowledge of methods and procedures concerning public contact; of telephone procedures; of spelling, punctuation, and grammar, of arithmetic; of the program or services being provided; of laws and rules concerning program or services being provided; of techniques of training; and of supervisory principles and practices. Skill is required to operate various office equipment including computers. Ability is required to work with customer; to gather data and facts; to keep records; to communicate effectively, both orally and in writing; to provide leadership on assigned projects or teams; and to review the work of others.
Education and Experience:
Requirements at this level consist of one year of experience in sales, public contact work, handling and processing mail, or general office clerical work plus four additional years for experience in customer service, mail room operations or technical clerical work; or an equivalent combination of education and experience.
Special Requirements:
Some positions may require that applicants be willing and able to fulfill all job-related travel. Some position may require performing moderately heavy lifting. Som positions may require the ability to touch type.
Additional Job Description
Dick Conner Correctional Center
This position is the Floater position, that assists with Warehouse, Canteen, Mailroom, Receptionist, Laundry and Property.
Driver's license required.
This is not a remote position.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:
Agency Contact
Auto-ApplyCall Center Representative
Service representative job in Edmond, OK
Cellular Sales
Call Center Representative
Customer Service | Business Development
Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them. We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will · Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. · Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. · Coordinate and supply necessary documentation within online reporting trackers as needed. · Utilize internal systems to access and research customer accounts and history. · Confer with customers by telephone to provide information about products or services. · Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. · Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. What we would like to see from you · Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. · Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Oral Communication: Shaping and expressing ideas and information in an effective manner. · Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. · Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. · Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience · High School diploma or equivalent required. Preferred Education and Experience · Proficiency in Excel highly preferred.
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Skills
Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation - Actively looking for ways to help people.Coordination - Adjusting actions in relation to others' actions.Time Management - Managing one's own time.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties.AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification & Benefits The classification is Non-Exempt. Your pay will be based on your skills and experience - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Compensation 1400 calls for monthly goal = $600 43 appts = $1,450 33 appts = $900 24 appts = $450 50% comms from appts made = About $300 Hourly Rate = $10.88 40 Hours per week/ 10am-6pm About $1600 in Hourly pay Total = $3,950 High Total = $2,950 Low In Office/Not Remote Other benefits Monthly Sales Contests up to $500 bonus on top of commission, fun team selling environment/office space. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-Apply