Service representative jobs in Waterloo, IA - 289 jobs

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **_+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++_** **_Afternoon, Evening and Saturday Availability Required_** **We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!** **_Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!_** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will greet donors as they enter and exit the donor floor. · You will perform venipuncture of donors and programming of plasmapheresis machine. · You will monitor donors during the donation process and manage donor reactions. · You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training. · You will install, prime, and disconnect disposable sets on the plasmapheresis machines · You will stock supplies, break down empty cartons and assist with proper disposal. · You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. · You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight. · You will enter donor information into the Donor Information System (DIS). · You will coordinate donors to donor floor and compensate donors using the Debit Card system. · You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - IA - Waterloo **U.S. Starting Hourly Wage:** $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - IA - Waterloo **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

VGM Forbin provides website development, digital marketing, and managed IT solutions for the healthcare, banking, retail automotive, and many other industries. The Customer Care Specialist is a highly engaged team member responsible for providing quality service to our customers while supporting business needs. A Customer Care Specialist (CCS) is the main point of contact for VGM Forbin customers who may be experiencing web-related issues or have questions about sales, billing, and more. The CCS will play a key role in our day-to-day client needs, communicating with both internal and external teams, and leading various projects. As a valued member of the Forbin team, this individual will be supported in continuous development while being challenged to solve problems and improve efficiency. Major characteristics that will help in this role include a positive attitude, drive, and self-motivation as well as a natural strength in providing friendly service. Reporting Accountability: Director of Project Management Working Location: Waterloo, Iowa with expectation to be onsite at least 4 days a week. Must be within commutable distance to VGM headquarters. Working Hours Classification: Full time, Monday-Friday, 8:00am-5:00pm+ Responsibilities/Duties of the Job The Customer Care Specialist serves as the primary point of contact for valued VGM Forbin customers, addressing their needs, providing expert communication and guidance. * Provide high-quality service to customers primarily via ticketing systems, phones and email communication. * Respond to customer inquiries professionally and in a timely manner. Own proactive communication with the client and team until the question is answered or issue is resolved. * Identify concerns or issues and escalate as needed to appropriate team members, following through until resolution. * Work directly with clients and the production team to guide and execute requested changes. * Collaborate with sales, billing, production, technical, and cross-functional teams to ensure seamless customer experience. * Document errors, requests, technical issues, compliments, complaints, and fixes in ticketing system(s). * Maintain expert-level knowledge of Content Management System (VPanel) and provide training to customers and internal stakeholders, developing and documenting training resources for internal and external use. * Identify customers' needs to take proactive steps to maintain positive experiences. * Help to foster loyalty among existing customers to increase the average lifetime value. * Implement customer care processes and systems, conducting research and making recommendations to improve customer care processes, workflows, and efficiency. * Analyze customer feedback and take proactive steps to support the enhancement of products or fix customer issues. * Work with production on quality assurance reviews before site Go-Lives. * Support Forbin leadership in communication and outreach efforts. * Assist in planning and executing projects for clients or for internal business needs. * Perform other duties and complete other projects as assigned. Position Qualifications Education/Experience: * Previous customer service experience with a dedication to providing a meaningful and memorable client experience. * Experience with project management tools to assist with project development and communication to internal team. This includes Atlassian products (ServiceDesk)and Kaseya (Autotask) and internal tools (FRED). * Experience prioritizing tasks and adapting as needed to meet customer needs. * Associate or bachelor's degree preferred. * High School diploma required, or equivalent education and experience. Skills and competencies: * MS Excel, Word, Outlook, and Power Point proficiency. * A highly adaptable attitude with the ability to change direction quickly. * Excellent organizational skills with strong attention to detail. * Proactive and self-motivated with an ability to take direction in a very fast paced environment with a calm service-oriented demeanor. * Work ethically and with integrity, including maintaining client and firm confidentiality. * Professional, service-oriented attitude with calm, pleasant, and business-appropriate phone manners. * Exemplary verbal and written communication skills with the ability to communicate in a clear, professional manner. * Ability to work independently and learn quickly as well as work collaboratively within a team environment. "Team Player" mindset and doing whatever is needed, big or small. * Willingness to learn and succeed. Physical Requirements: * Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment. * Visual abilities to include reading, distance vision and peripheral vision. * Moving throughout the VGM facilities when needed. What's more? At VGM Group, we are 100% employee owned. Click to view more about VGM! Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit ***************** This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Teller Service Representative - PT Pay: $17.06 Hours: 30 - 35 hours Fluency in Spanish or Bosnian speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. -Cedar Rapids, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you!Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience.1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Job Description Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Powered by JazzHR NPUT2XeiAH

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Practice Avenue of the Saints Animal Hospital is proud to serve Waverly and Charles City, IA, and surrounding areas. We are dedicated to providing the highest level of veterinary medicine and friendly, compassionate service. We are very proud to be an AAHA-accredited practice! We believe in treating every patient as our own pets, giving them the same loving attention and care. We are highly trained, experienced animal lovers dedicated to providing our patients with the highest quality health care possible. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Hours of operation: Monday - Friday 8:00am - 5:00pm Pay range: $12 - $18 Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $12.00 - USD $18.00 /Hr.

Practice Avenue of the Saints Animal Hospital is proud to serve Waverly and Charles City, IA, and surrounding areas. We are dedicated to providing the highest level of veterinary medicine and friendly, compassionate service. We are very proud to be an AAHA-accredited practice! We believe in treating every patient as our own pets, giving them the same loving attention and care. We are highly trained, experienced animal lovers dedicated to providing our patients with the highest quality health care possible. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Hours of operation: Monday - Friday 8:00am - 5:00pm Pay range: $12 - $18 Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $12.00 - USD $18.00 /Hr.

Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Cedar Rapids area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Job Requirements/Expectations Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

📞 BDC / Customer Service Representative - McGrath Family of Dealerships Location: Cedar Rapids, IA Schedule: Full-Time For more than 70 years, the McGrath Family of Dealerships has been Eastern Iowa's most trusted name in automotive sales and service. Representing multiple manufacturers across the region, we continue to grow by delivering exceptional customer experiences-and we're looking for customer-focused professionals to help drive that success. This role is ideal for someone with prior customer service, receptionist, call center, or inside sales experience who enjoys building relationships, managing high call volumes, and being the first point of contact for customers. What You'll Do Serve as the primary point of contact for customers via phone, text, email, chat, and web inquiries Handle inbound sales and service calls with professionalism and efficiency Build rapport with customers and schedule appointments for sales and service teams Provide accurate information on vehicles, services, promotions, and maintenance programs Present initial financing or payment options based on customer needs Maintain detailed and accurate notes in the CRM system Follow up with customers to ensure a seamless and positive experience Work closely with the BDC, sales, and service teams to meet performance goals What We're Looking For Prior customer service, receptionist, call center, or BDC experience preferred Strong phone presence with clear, confident, and professional communication Ability to manage multiple tasks in a fast-paced environment Comfortable using CRM systems and learning new technology quickly Strong organization, follow-through, and attention to detail Positive, dependable, and team-oriented mindset Punctual, professional, and committed to high customer service standards What's in It for You Hourly pay plus uncapped bonus opportunities PTO starting Day 1 Medical, dental, and vision insurance 401(k) with company match Career growth opportunities - 97% of promotions come from within Supportive, fast-paced, and collaborative team environment If you enjoy customer interaction, thrive on communication, and want to build a long-term career with a growing organization, apply today and join the McGrath Family of Dealerships in Cedar Rapids . Get a glimpse into what it is like to work for McGrath: ************************************* PBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Job DescriptionDescription: Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love helping people? We have a great opportunity for you as a Financial Service Representative at CUSB Bank!! About Us CUSB Bank is a family owned, community minded institution that has been around for over 135 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank. Position Summary The Financial Service Representative (FSR) role is responsible for delivering superior customer service in assisting customers with account needs, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality. Benefits In addition to a competitive pay rate we offer many benefits including but not limited to; Health, Dental, Vision, Life, and Disability benefits Traditional and ROTH 401k options with 3% company match and profit sharing Incentive Compensation based on yearly company performance Generous paid time off Clothing allowance A positive, professional atmosphere with a healthy dose of fun Responsibilities Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services Exercise discretion, judgment and initiative Assisting customers with account needs including the opening and maintaining of all retail accounts and servicing of electronic banking services Handle and balance a cash drawer per bank procedures and guidelines Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions Assist customers with gift cards, cashier's checks, money orders, and savings bonds Assist customers with renting and entry to their safe deposit box Cross-train within the department and ability to work as FSR or Teller at any given location as may be required Requirements: Requirements High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience. Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines. Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook. Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing. Oral and written communication skills as appropriate to this position. Ability to read, write and speak the English language. Ability to write reports, business correspondence, and procedure manuals. Reasonably regular and predictable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Shift: Swing Shift - typically 6pm - 2am (Schedule may vary due to business demands and could include weekends and holidays.) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, and much more! Non-Safety Sensitive Job Summary Performs in a pleasant, professional and efficient manner, a combination of duties mainly related, (but not limited to) check-in and checkout of guests that contribute to an overall positive experience for the guest. Essential Job Duties Greets, registers, and assigns rooms to guests in a warm and friendly manner. Issues room key and escort instructions to Bell Staff, or directly to guest as appropriate, without announcing room number. Transmits and receives messages using equipment such as telephone, fax, radio, and switchboard. Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keeps record of room availability and guest's accounts. Computes bill, collects payment, and makes change for guests. Posts charges such as room, food, or telephone by hand or machine. Understands and enforces the hotel company credit policies. Accounts for all cash and makes deposits in accordance with hotel and company policies. Communicates effectively with other front office and hotel departments. Reports to work for scheduled shift, on time, and in uniform in accordance with company policy. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Supplemental Job Duties May function in a Lead Capacity, which involves: Taking responsibility for assigned employees in the absence of the Supervisor. Assigning work and ensuring proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests. May issue Non-gaming comps to customers subject to established policies and procedures and only when designated as the Relief MOD by the duty schedule or the MOD. May deposit guest's valuables in hotel safe deposit box using proper documentation. May make, confirm, and cancel reservations for guests. Attends all required meetings and training sessions. Performs other job related duties as assigned. Physical Requirements/Working Conditions Normal office environment along with moderate computer use. Requires significant standing and speaking, both in person and via telephone. At times, requires significant use of eyes, hands, arms, fingers and wrists associated with data entry or switchboard use. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. Minimum Job Qualifications Knowledge/Education/Work Experiences : Requires High school diploma or GED. Some previous job-related experience working directly with the general public is preferred. Requires some previous computer experience. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities : Must be able to work directly with the general public. Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone. Requires good organizational and communication skills, both verbal and written. Uses personal judgment and specialized knowledge to give information to people. Must be flexible with shift and days off. Must be able to meet all non-supervisory training and education requirements. Preference : Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Are you a people person? Do you care about your community? Have you always wanted to work somewhere that treats you like family? Do you love helping people? We have a great opportunity for you as a Financial Service Representative at CUSB Bank!! About Us CUSB Bank is a family owned, community minded institution that has been around for over 135 years and pride ourselves on being large enough to offer everything a customer needs while remaining small enough to know them by name. CUSB is committed to our employees and their families; believing work-life balance is a key to a happy employee and healthy workplace. Our company is built on 5 pillars: Communication, Trust, Collective Responsibility, Caring, and Pride. We take these 5 pillars into account in everything that we do at CUSB Bank. Position Summary The Financial Service Representative (FSR) role is responsible for delivering superior customer service in assisting customers with account needs, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality. Benefits In addition to a competitive pay rate we offer many benefits including but not limited to; Health, Dental, Vision, Life, and Disability benefits Traditional and ROTH 401k options with 3% company match and profit sharing Incentive Compensation based on yearly company performance Generous paid time off Clothing allowance A positive, professional atmosphere with a healthy dose of fun Responsibilities Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services Exercise discretion, judgment and initiative Assisting customers with account needs including the opening and maintaining of all retail accounts and servicing of electronic banking services Handle and balance a cash drawer per bank procedures and guidelines Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions Assist customers with gift cards, cashier's checks, money orders, and savings bonds Assist customers with renting and entry to their safe deposit box Cross-train within the department and ability to work as FSR or Teller at any given location as may be required Requirements Requirements High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience. Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines. Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook. Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing. Oral and written communication skills as appropriate to this position. Ability to read, write and speak the English language. Ability to write reports, business correspondence, and procedure manuals. Reasonably regular and predictable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CUSB Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Shift Differential: For hours worked 4pm - 12 am ($.50/hour) or 12am - 8am ($1.00/hour) Shift: Swing Shift - typically 6pm - 2am (Schedule may vary due to business demands and could include weekends and holidays.) Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, and much more! Non-Safety Sensitive Job Summary Performs in a pleasant, professional and efficient manner, a combination of duties mainly related, (but not limited to) check-in and checkout of guests that contribute to an overall positive experience for the guest. Essential Job Duties Greets, registers, and assigns rooms to guests in a warm and friendly manner. Issues room key and escort instructions to Bell Staff, or directly to guest as appropriate, without announcing room number. Transmits and receives messages using equipment such as telephone, fax, radio, and switchboard. Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keeps record of room availability and guest's accounts. Computes bill, collects payment, and makes change for guests. Posts charges such as room, food, or telephone by hand or machine. Understands and enforces the hotel company credit policies. Accounts for all cash and makes deposits in accordance with hotel and company policies. Communicates effectively with other front office and hotel departments. Reports to work for scheduled shift, on time, and in uniform in accordance with company policy. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Report to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Supplemental Job Duties May function in a Lead Capacity, which involves: Taking responsibility for assigned employees in the absence of the Supervisor. Assigning work and ensuring proper performance of assigned employees. May make restaurant, transportation, or entertainment reservations for guests. May issue Non-gaming comps to customers subject to established policies and procedures and only when designated as the Relief MOD by the duty schedule or the MOD. May deposit guest's valuables in hotel safe deposit box using proper documentation. May make, confirm, and cancel reservations for guests. Attends all required meetings and training sessions. Performs other job related duties as assigned. Physical Requirements/Working Conditions Normal office environment along with moderate computer use. Requires significant standing and speaking, both in person and via telephone. At times, requires significant use of eyes, hands, arms, fingers and wrists associated with data entry or switchboard use. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. Minimum Job Qualifications Knowledge/Education/Work Experiences: Requires High school diploma or GED. Some previous job-related experience working directly with the general public is preferred. Requires some previous computer experience. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities: Must be able to work directly with the general public. Must be able to change easily and frequently from one activity to another such as from typing, to searching in a directory, to using a telephone. Requires good organizational and communication skills, both verbal and written. Uses personal judgment and specialized knowledge to give information to people. Must be flexible with shift and days off. Must be able to meet all non-supervisory training and education requirements. Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.