Service secretary resume examples for 2025
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All resume examples
How to write a service secretary resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the service secretary role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in service secretary-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the service secretary position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical service secretary skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a service secretary resume:
- Patients
- Customer Service
- Data Entry
- Payroll
- Telephone Calls
- Word Processing
- Office Equipment
- Appointment Scheduling
- Purchase Orders
- Database Management
- Clerical Support
- Travel Arrangements
- Secretarial Support
- Front Desk
- Provides Administrative Support
- Meeting Minutes
- Computer System
- Medicaid
- PowerPoint
- Office Machines
- Service Calls
- Multi-Line Phone System
- Expense Reports
- Patient Charts
- Provide Clerical Support
- Bank Deposits
- Administrative Functions
- Repair Orders
- Time Card
- Fax Machines
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write service secretary experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are effective examples from service secretary resumes:
Work history example #1
Service Secretary
Farmers Insurance
- Researched, compiled and analyzed basic information for inclusion in reports, presentations and other communications.
- Handled Accounts Payable/Receivable and expense control procedures including bank and account reconciliation, and preparation of daily bank deposits.
- Provided exemplary customer service by establishing open communication with employees regarding any questions or concerns.
- Supervised four office personnel which included submitting performance evaluations to management, payroll and coaching.
- Created presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
Work history example #2
Accountable Clerk
Robert Half International
- Utilized Microsoft Excel, Word and Outlook as well as proprietary software during my time at the IRS.
- Performed accounts receivable using QuickBooks Premier for three company profiles and trade shows.
- Processed bi-weekly payroll for hourly plant and office employees, including various pay incentives and pay rates.
- Corrected and processed daily punch details and bi-weekly payroll for a staff of approximately 1000 associates, both hourly and salaried.
- Created invoices using Quickbooks, Oildex and ADP.
Work history example #3
Recording Secretary
Associated Students UCLA
- Assisted in gathering/typing of information for AISC Certification.
- Prepared PowerPoint presentations for meetings and various briefings.
- Handled all payroll within the office, handled multi-account office budget, ordered supplies, handled accounts payables and receivables.
- Provided clerical, communication, payroll and administrative support to the dialysis facility.
- Assisted in the administration of the Payroll Time and Attendance system.
Work history example #4
Special Events Coordinator
NFL
- Worked with data bases; GoDaddy, WordPress, Constant Contacts, Excel, Microsoft Word and PhotoShop.
- Created and edited presentations for internal and external use on a weekly basis using PowerPoint and Adobe PageMaker.
- Included maintaining a Facebook page, creating monthly e-newsletters and working with church leadership to tailor discipleship resources.
- Assisted with the implementation of a Halloween party for children.
- Strengthened online media presence through Twitter and Facebook.
You can let Zippi customize your resume.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2004 - 2004
High School Diploma
2017 - 2017
Highlight your service secretary certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your service secretary resume:
- Word 2010 Certification
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Administrative Assistant (CMAA)
- Professional Legal Secretary (PLS)