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The differences between service secretaries and administrative aides can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative aide. Additionally, an administrative aide has an average salary of $38,714, which is higher than the $30,948 average annual salary of a service secretary.
The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative aide are customer service, word processing, and proofreading.
| Service Secretary | Administrative Aide | |
| Yearly salary | $30,948 | $38,714 |
| Hourly rate | $14.88 | $18.61 |
| Growth rate | -8% | -8% |
| Number of jobs | 25,307 | 96,883 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 54% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
An administrative aide performs daily administrative support tasks in an office, helping to keep the workflow smooth and efficient. Their duties typically include organizing and disseminating documents, answering calls and correspondence, forwarding messages, greeting visitors and answering inquiries, and preparing and processing files. They may also participate in monitoring the inventory of office supplies, handling procurement requests when necessary. Furthermore, an administrative aide may also serve as the record-keeper of the office, updating databases in adherence to the company's policies and regulations.
Service secretaries and administrative aides have different pay scales, as shown below.
| Service Secretary | Administrative Aide | |
| Average salary | $30,948 | $38,714 |
| Salary range | Between $22,000 And $42,000 | Between $30,000 And $48,000 |
| Highest paying City | East Hartford, CT | Windsor, CT |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | EastHartford Schools | Columbia University in the City of New York |
| Best paying industry | Manufacturing | Utilities |
There are a few differences between a service secretary and an administrative aide in terms of educational background:
| Service Secretary | Administrative Aide | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between service secretaries' and administrative aides' demographics:
| Service Secretary | Administrative Aide | |
| Average age | 50 | 50 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 22.0% Female, 78.0% |
| Race ratio | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |