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Service secretary vs administrative associate

The differences between service secretaries and administrative associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative associate. Additionally, an administrative associate has an average salary of $34,873, which is higher than the $30,948 average annual salary of a service secretary.

The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative associate are administrative tasks, purchase orders, and customer service.

Service secretary vs administrative associate overview

Service SecretaryAdministrative Associate
Yearly salary$30,948$34,873
Hourly rate$14.88$16.77
Growth rate-8%-8%
Number of jobs25,30754,499
Job satisfaction--
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 57%
Average age5050
Years of experience22

What does a service secretary do?

A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.

What does an administrative associate do?

An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.

Service secretary vs administrative associate salary

Service secretaries and administrative associates have different pay scales, as shown below.

Service SecretaryAdministrative Associate
Average salary$30,948$34,873
Salary rangeBetween $22,000 And $42,000Between $23,000 And $51,000
Highest paying CityEast Hartford, CTWashington, DC
Highest paying stateConnecticutNew York
Best paying companyEastHartford SchoolsLord Abbett
Best paying industryManufacturingFinance

Differences between service secretary and administrative associate education

There are a few differences between a service secretary and an administrative associate in terms of educational background:

Service SecretaryAdministrative Associate
Most common degreeBachelor's Degree, 30%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Service secretary vs administrative associate demographics

Here are the differences between service secretaries' and administrative associates' demographics:

Service SecretaryAdministrative Associate
Average age5050
Gender ratioMale, 7.0% Female, 93.0%Male, 21.6% Female, 78.4%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between service secretary and administrative associate duties and responsibilities

Service secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Assist payroll administrator with completing bi-weekly payroll.
  • Compose and edit PowerPoint presentations for physicians.
  • Develop several PowerPoint presentations utilize for training purposes.
  • Developed/Implemented/Monitore annual budgets and payroll system for both departments.
  • Demonstrate professional integrity and tactful handling of confidential and protect health information according to HIPAA and administrative policy guidelines.
  • Show more

Administrative associate example responsibilities.

  • Manage consultants' calendar, arrange travel, paid bills via QuickBooks software.
  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Enter invoices in QuickBooks and P2P.
  • Fulfill medical record requests from patients, providers and insurance companies in a HIPAA compliant way.
  • Prepare PowerPoint presentations and address day to day general operations and office procedures.
  • Prepare PowerPoint & other digital media for presentations that are distributed to upper management.
  • Show more

Service secretary vs administrative associate skills

Common service secretary skills
  • Patients, 14%
  • Customer Service, 14%
  • Data Entry, 9%
  • Payroll, 7%
  • Telephone Calls, 7%
  • Word Processing, 6%
Common administrative associate skills
  • Administrative Tasks, 12%
  • Purchase Orders, 10%
  • Customer Service, 10%
  • Telephone Calls, 9%
  • Travel Arrangements, 9%
  • Patients, 8%

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