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The differences between service secretaries and administrative associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative associate. Additionally, an administrative associate has an average salary of $34,873, which is higher than the $30,948 average annual salary of a service secretary.
The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative associate are administrative tasks, purchase orders, and customer service.
| Service Secretary | Administrative Associate | |
| Yearly salary | $30,948 | $34,873 |
| Hourly rate | $14.88 | $16.77 |
| Growth rate | -8% | -8% |
| Number of jobs | 25,307 | 54,499 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 57% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
An administrative associate is responsible for performing various tasks such as handling and processing paperwork, attending meetings and preparing minutes, responding to inquiries and other forms of correspondence, keeping accurate records, updating databases, and monitoring the company's financial activities. They also communicate with various department personnel, ensuring coordination should any important matter would arise. Furthermore, as an administrative associate, they are in charge of procuring supplies, implementing company policies, and supporting any staff members if needed.
Service secretaries and administrative associates have different pay scales, as shown below.
| Service Secretary | Administrative Associate | |
| Average salary | $30,948 | $34,873 |
| Salary range | Between $22,000 And $42,000 | Between $23,000 And $51,000 |
| Highest paying City | East Hartford, CT | Washington, DC |
| Highest paying state | Connecticut | New York |
| Best paying company | EastHartford Schools | Lord Abbett |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a service secretary and an administrative associate in terms of educational background:
| Service Secretary | Administrative Associate | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between service secretaries' and administrative associates' demographics:
| Service Secretary | Administrative Associate | |
| Average age | 50 | 50 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 21.6% Female, 78.4% |
| Race ratio | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |