Service secretary vs administrative professional

The differences between service secretaries and administrative professionals can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an administrative professional. Additionally, an administrative professional has an average salary of $39,486, which is higher than the $30,948 average annual salary of a service secretary.

The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an administrative professional are customer service, powerpoint, and data entry.

Service secretary vs administrative professional overview

	Service Secretary	Administrative Professional
Yearly salary	$30,948	$39,486
Hourly rate	$14.88	$18.98
Growth rate	-8%	-8%
Number of jobs	25,307	87,372
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 55%
Average age	50	50
Years of experience	2	2

What does a service secretary do?

A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.

What does an administrative professional do?

An administrative professional specializes in performing administrative support and clerical tasks in a company or office, ensuring accuracy and smooth workflow. Their responsibilities typically revolve around managing schedules, arranging appointments and meetings, producing progress reports and presentations, delegating tasks, and attending meetings on behalf of executives or staff. There are also instances when an administrative assistant must answer calls and correspondence, respond to inquiries and concerns, welcome guests, relay messages, and provide staff with any support tasks or documents.

Service secretary vs administrative professional salary

Service secretaries and administrative professionals have different pay scales, as shown below.

	Service Secretary	Administrative Professional
Average salary	$30,948	$39,486
Salary range	Between $22,000 And $42,000	Between $23,000 And $65,000
Highest paying City	East Hartford, CT	San Francisco, CA
Highest paying state	Connecticut	Connecticut
Best paying company	EastHartford Schools	HomeOwners Advantage
Best paying industry	Manufacturing	-

Differences between service secretary and administrative professional education

There are a few differences between a service secretary and an administrative professional in terms of educational background:

	Service Secretary	Administrative Professional
Most common degree	Bachelor's Degree, 30%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Service secretary vs administrative professional demographics

Here are the differences between service secretaries' and administrative professionals' demographics:

	Service Secretary	Administrative Professional
Average age	50	50
Gender ratio	Male, 7.0% Female, 93.0%	Male, 17.4% Female, 82.6%
Race ratio	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between service secretary and administrative professional duties and responsibilities

Service secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Assist payroll administrator with completing bi-weekly payroll.
Compose and edit PowerPoint presentations for physicians.
Develop several PowerPoint presentations utilize for training purposes.
Developed/Implemented/Monitore annual budgets and payroll system for both departments.
Demonstrate professional integrity and tactful handling of confidential and protect health information according to HIPAA and administrative policy guidelines.

Administrative professional example responsibilities.

Manage documentation, folder structures and user permissions in SharePoint.
Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
Keep vendors accounts up to date, process payroll, collect on accounts receivable, keep accounts payable up to date.
Create document libraries for several hospital initiatives in SharePoint.
Receive and distribute payroll garnishment/bankruptcy notification letters to employees.
Develop and maintain relevant organizational charts, facilitating retrieval of staff data in PowerPoint format.

Service secretary vs administrative professional skills

Common service secretary skills

Patients, 14%
Customer Service, 14%
Data Entry, 9%
Payroll, 7%
Telephone Calls, 7%
Word Processing, 6%

Common administrative professional skills

Customer Service, 16%
PowerPoint, 12%
Data Entry, 11%
Travel Arrangements, 7%
Administrative Tasks, 3%
Office Equipment, 3%

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Office and Administrative Industry
Service Secretary
Service Secretary vs Administrative Professional

Updated January 8, 2025

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