Service specialist jobs in Bellevue, NE - 671 jobs

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys, collection agencies, insurance companies, government agencies and other medical providers with questions concerning patient billing, collection policies, demographic details, financial screening and other related questions. Establishes payment arrangements, including promises to pay, payment contracts, loan programs, and financial assistance on patient accounts per departmental policies. Reviews, processes, comments and scans all written correspondence received by Patient Financial Services into PFS data management system. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Responds to all general telephone inquiries to Patient Financial Services including checking account balances, payment arrangements, screening for financial assistance, insurance questions and collection policy inquiries; forwards callers to the appropriate departments/personnel as necessary. 3. *Evaluates and reviews financial options, including full payment, loan programs and payment arrangements with patients/guarantors. 4. * Researches, verifies and updates as necessary the accuracy of patient demographic and insurance information, prior correspondence, contacts and payments. 5. *Researches patient concerns and complaints to establish resolution and responses by phone, in person, or by mail correspondence within a timely manner; refers to Patient Experience Specialists as appropriate. 6. Opens, sorts and scans daily mail received by PFS; may follow-up with correspondence or phone call as needed. 7. Processes returned mail and may attempt to locate guarantors with return mail or bad addresses. 8. Scans documents into document imaging system, as needed. 9. Performs cashiering functions by receipting money received for patient payments on hospital, non-patient services and general fund deposits, as needed. 10. Researches and evaluates patient credit balances and send refund payments, as needed. 11. Follows Medical Center protocols in communicating and releasing patient protected health and financial information. 12. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*"). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Knowledge of patient accounting operations and quality improvement techniques. 2. Knowledge of credit and collection laws and practices, third party payer regulations, and Joint Commission regulations. 3. Knowledge of federal regulations including COBRA, HIPAA, Medicare, Medicaid and Bryan Medical Center's Corporate Compliance Plan. 4. Knowledge of computer hardware equipment and software applications relevant to work functions. 5. Ability to maintain confidentiality relative to sensitive information and documents. 6. Ability to communicate effectively both orally and in writing. 7. Ability to plan, prioritize and coordinate multiple tasks. 8. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments. 9. Ability to keep current on all policies, procedures and regulations affecting Patient Accounts operations through departmental training and staff meetings. 10. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree in business or accounting-related field preferred. Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Represents Patient Financial Services (PFS) by answering the phone and by responding to written and face-to-face inquiries related to billing. Assists patients and their families, attorneys, collection agencies, insurance companies, government agencies and other medical providers with questions concerning patient billing, collection policies, demographic details, financial screening and other related questions. Establishes payment arrangements, including promises to pay, payment contracts, loan programs, and financial assistance on patient accounts per departmental policies. Reviews, processes, comments and scans all written correspondence received by Patient Financial Services into PFS data management system. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Responds to all general telephone inquiries to Patient Financial Services including checking account balances, payment arrangements, screening for financial assistance, insurance questions and collection policy inquiries; forwards callers to the appropriate departments/personnel as necessary. 3. *Evaluates and reviews financial options, including full payment, loan programs and payment arrangements with patients/guarantors. 4. * Researches, verifies and updates as necessary the accuracy of patient demographic and insurance information, prior correspondence, contacts and payments. 5. *Researches patient concerns and complaints to establish resolution and responses by phone, in person, or by mail correspondence within a timely manner; refers to Patient Experience Specialists as appropriate. 6. Opens, sorts and scans daily mail received by PFS; may follow-up with correspondence or phone call as needed. 7. Processes returned mail and may attempt to locate guarantors with return mail or bad addresses. 8. Scans documents into document imaging system, as needed. 9. Performs cashiering functions by receipting money received for patient payments on hospital, non-patient services and general fund deposits, as needed. 10. Researches and evaluates patient credit balances and send refund payments, as needed. 11. Follows Medical Center protocols in communicating and releasing patient protected health and financial information. 12. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*"). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Knowledge of patient accounting operations and quality improvement techniques. 2. Knowledge of credit and collection laws and practices, third party payer regulations, and Joint Commission regulations. 3. Knowledge of federal regulations including COBRA, HIPAA, Medicare, Medicaid and Bryan Medical Center's Corporate Compliance Plan. 4. Knowledge of computer hardware equipment and software applications relevant to work functions. 5. Ability to maintain confidentiality relative to sensitive information and documents. 6. Ability to communicate effectively both orally and in writing. 7. Ability to plan, prioritize and coordinate multiple tasks. 8. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments. 9. Ability to keep current on all policies, procedures and regulations affecting Patient Accounts operations through departmental training and staff meetings. 10. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree in business or accounting-related field preferred. Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents. PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Back Client Services Representative-Annuity #5668 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Locations Lincoln, Nebraska, United StatesCincinnati, Ohio, United States Area of Interests Customer Service Full-Time/Part Time Full-time Job Description This role is responsible for supporting annuity service delivery by using subject matter knowledge about company products and processes as well as by conducting basic analysis to process or support service-related tasks. The incumbent works under close supervision, however, may be responsible for analytical work that requires independent judgment. * This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home. What you do: Supports service delivery for multiple products using multiple systems within established metrics. Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer general questions, process transactions, and resolve issues. Follows departmental processes to process transactions, respond to inquiries, and provide information and solutions to customers. Maintains a broad understanding of various insurance products features and limitations, industry/regulatory terms, and policy-related statements. What you bring: Associate's degree or equivalent experience is required. 0-2 years of related experience is required. Willing to obtain SIE license is preferred. Willing to obtain Series 99 or Series 6 preferred. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $18.32 - $29.31 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Reporting to the Facilities and Mail Services Specialist, you will work collaboratively to ensure smooth mailroom operations and exceptional customer service. You will manage incoming and outgoing mail, assist internal and external customers in person and via phone, and complete clerical tasks accurately and on time, all while maintaining confidentiality and professionalism. A Taste of Your Responsibilities * Operate mail metering machines and ensure compliance with USPS, UPS, and other shipping regulations. * Complete basic accounting tasks, including processing purchase orders and payments. * Sort USPS and interoffice mail and distribute to internal post office boxes. * Prepare and process outgoing USPS and carrier service items. * Notify employees via email to pick up carrier service packages. * Assist walk-up customers at the mailroom counter. * Answer and direct incoming calls using the automated phone attendant. * Maintain accurate records across multiple databases, including mail stop locations, front desk contact details, and user profiles and shipment history within various shipping platforms. * Process facilities service requests and office space requests; schedule contractor assistance. * Order office supplies and paper. * Scan and electronically file documents. Ingredients Required for Your Success * High School Diploma or GED. * 1+ years of experience in customer service or mail services. * Proficiency with basic Excel, Word, and Outlook. * Move materials, stand, walk, and lift 20 pounds regularly and 50 pounds occasionally. #LI-Onsite #LI-MH1 #LI-Associate Compensation: Pay Range:$37,000-$48,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: * Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement * Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan * Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement * Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance

Would you enjoy creating a welcoming environment for patients and guests when they come through the door or call over the phone? Check out this opportunity with us at Kubat HealthCare in Council Bluffs! Schedule is Monday through Friday What you will be doing: Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and over the phone Processing customer payment and credit transactions Assist in resolving patient and customer concerns and issues Maintain the neat and clean appearance of the respiratory showroom and work area What will a qualified candidate need? One or more years of office experience Excellent customer service skills Organized and great time management skills Ability to understand insurance coverage guidelines for respiratory durable medical equipment Working knowledge of MS Office: Outlook, Word, Excel

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division. How you will move us forward: Meet department productivity and quality standards. Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you bring: 2-3 years of experience in a customer service-focused role, preferably financial services. Effective critical thinking and problem-solving skills Strong verbal and written communication skills Commitment to driving an industry-leading customer service experience Comfort navigating across multiple technology platforms Ability to work effectively within a fast-paced team environment What will make you stand out: A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. . #LI-RB1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job DescriptionBenefits: Company parties Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive hourly pay rate plus commission and bonuses Paid training Paid Time Off 8 Corporate holidays paid off Continuing education paid Company parties and gatherings Fun and fast paced work environment Company Overview We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined. Agency overview Join our dynamic Agency team (65 plus years of experience), where we are committed to providing exceptional service and innovative solutions to our clients. As part of the American Family Insurance Group, we pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Our agency is dedicated to making a positive impact in our community and supporting our team members in achieving their career goals. If you're passionate about helping others and eager to be part of a forward-thinking organization, we invite you to apply for our open position and become a valued member of our team. Job Summary The Sales and Service Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events. Will assist in getting licensed within the first 90 days. Responsibilities Develops knowledge of the local market dynamics for business development opportunities for all product lines Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups) Secures new business through individual effort and established lead methods Prepares quotations and applications and delivers effective presentations in order to close sales Retain current agency clients with exceptional customer service Qualifications Ability to work independently to plan, set priorities and organize work Active involvement in the local community Demonstrated sales and customer service experience Excellent oral and written communication skills Demonstrated analytical skills Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.) Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Hiring Rate: $22.430 Job Posting: JR2025-00021409 Waiver Services Specialist - Omaha (Evergreen) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 01-23-2026 Job Description: If you're committed to helping others live independently with dignity and bring experience in human services, education, health care, or disability case management, this is your opportunity to make a meaningful impact. Whether you have a bachelor's degree or qualifying year-for-year experience, as long as you hold a valid driver's license, you can apply to join us as a Waiver Services Specialist, delivering hope and essential support to those who depend on it every day. What We Offer: • 156% State-Matched Retirement Plan • 13 Paid Holidays + Generous Leave • Tuition Reimbursement • 79% Employer-Paid Health Insurance • Dental, Vision & Life Insurance • Public Service Loan Forgiveness (PSLF) Eligibility • Ongoing Career Growth Opportunities As a Waiver Services Specialist, you'll play a key role in connecting individuals with the support they need to thrive. Working under limited supervision, you'll assess funding needs for developmental disability services and determine eligibility for Medicaid Home and Community-Based Services (HCBS) Waivers. Your work will include conducting assessments, reviewing documentation and records, and making informed decisions for individuals who are aged, meet Social Security disability criteria, or have intellectual or developmental disabilities. You'll also participate in informal dispute resolution meetings or appeal hearings related to eligibility decisions. Every day, your expertise will help ensure people receive the services that empower them to live with dignity and independence. Job Duties: Review applications and medical documentation to determine eligibility for waiver services. Perform initial and renewal Level of Care (LOC) assessments with accuracy and attention to detail. Guide applicants, families, and providers through requirements and next steps with clarity and support. Participate in appeals or dispute hearings, advocating with professionalism and empathy. Ensure accurate and timely documentation while efficiently managing multiple cases. Other duties as assigned. Requirements / Qualifications: Minimum Qualifications: Bachelor's degree in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs OR any equivalent combination of education and experience will be considered on a year for year basis. Preferred Qualifications: Experience in healthcare, long-term care, disability services, or completing assessment. Familiarity with medical terminology and Medicaid waiver services. Other: Valid driver's license and access to reliable transportation. Knowledge, Skills, and Abilities (KSA) Strong knowledge of Medicaid Waiver programs, Level of Care (LOC) criteria, and services for individuals with disabilities, older adults, and those with special health care needs. Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments. Skilled in reviewing documentation, conducting assessments, and making accurate, timely eligibility decisions. Effective communication skills to explain complex information clearly and work with individuals, families, and service providers. Proficient in using systems like Excel, Word, and Outlook for documentation and data management. Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines. Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information. Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately. Team-oriented with the ability to work independently and adapt to changing policies and procedures. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: ************************** Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: ************************************************** Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Looking for your chance to make a real impact? Firespring, Nebraska's first Certified B Corporation , is looking for an amazing human to join our team. We're known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good. Please let us know if this position sounds like your dream job. Job Description If you like to have a few balls in the air and get satisfaction out of keeping them there, then this job is going to be your thing. You'll be building relationships with nonprofit organizations and small to mid-sized businesses all over the US, attending to all new clients on our software as a service (SaaS) platform from point of sale through go live. Gaining an understanding of our client's needs and executing them through training and website updates is your primary goal. Get ready to have some coffee dates over the phone, generating ideas and brainstorming tactics to better your clients' marketing efforts. If you think an additional product or service is perfect for our clients you're not afraid of pitching the idea. You know the importance of long-term client retention. Loyalty to our clients' needs is what we are all about. Tasks & Responsibilities Put on your game face to present our work to our clients in a clear, confident and strategic way. Show some tough love to motivate clients and keep them on track. Communicate across departments to ensure proper setup, design and customizations are completed to client specifications. Develop maintenance plans for ongoing client outreach. Teach clients best practices of industry standards in marketing and technology. Keep projects from falling into the occasional black hole titled “notgettingdoneness.” Find creative ways to coordinate and get projects done. Record all client-related correspondence so we know what we've done to help. Consult with clients to maximize the use of our products. Be able to move that occasional elephant in our three-ring circus. Keep an eye on the industries we serve to better meet client needs. Qualifications Organizer extraordinaire-in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order. You have experience in web development, marketing or a project management environment. You are energetic and polite on the phone. Our clients can hear that smile. Persistent and Task Oriented are your nicknames. You can explain a concept to your IT guy, or your grandma. Whoever's listening. You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...) Quality is job one, two and three. You know enough about HTML cheats to be dangerous. You know how to strike a fun/work balance. Compensation & Benefits Salary-You don't need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay. 401(k)-Your parents preached about the importance of saving. Now we're helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments. Fun-Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That's not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we're serious about having fun-and it reflects in our work and the relationships too. Miscellaneous Benefits-Not all benefits are about the Benjamins, baby. Some of the things you'll enjoy while working here include unlimited soft drinks, tea and beer. Dress code? We want you to have personal freedom-just stick to the general guidelines of your role and you be you. Ready to come aboard? Let's make this happen. While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates. Firespring is an EEO/AA employer.

Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 17810 W Center Rd, Omaha, Nebraska, United States, 68130-2308 Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.

The Account Services Specialist I is integral to our transfer agency operations, focusing on the creation of new accounts, execution of financial transactions, and meticulous record-keeping for our mutual fund clients. Additionally, this role entails minimal direct client interaction but requires substantial collaboration with internal team members. KEY ACCOUNTABILITIES Accurately inputs customer data from applications to set up new accounts. Manages basic financial operations including redemptions, purchases, exchanges, TIK's, and account rebalancing. Executes retirement plan account transactions in line with IRS standards. Begins incoming transfers by dispatching required documents to the custodian. Tracks transfer statuses and ensures follow-up until completion. Oversees shareholder account updates and manages returned mail. Coordinates with broker-dealers or clients to gather missing account information and seek necessary clarifications. Connects accounts for rights of accumulation or plans accounts and processes letters of intent. Accurately prepares and reconciles check deposits. WORKING RELATIONSHIPS Engages with clients as necessary for general information, issue resolution, inquiries, or reporting needs. Maintains daily communication with team members and related departments for inquiry follow-ups and workflow management. May perform other duties as required and assigned. EDUCATION AND EXPERIENCE Bachelor's degree in business administration or a related field. 1-3 years of experience in client services or a related field. Background in the financial services industry. Series 6 license is an asset. KNOWLEDGE In-depth understanding of retirement products, including IRA's, and other plans. Knowledge of mutual funds and alternative investment offerings. Microsoft Office Suite. Adobe Acrobat. SKILLS AND ABILITIES Troubleshoots issues utilizing creative and critical thinking skills. Multitasking, analytical, and organizational skills. Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness. Demonstrates personal integrity, responsibility, and accountability. Effectively uses resources such as time and information in conjunction with associates. Participates in solving problems and making decisions. Presents and expresses ideas and information, written and oral, clearly, and concisely. Actively listens to others to achieve understanding and supports an open exchange of ideas and information. Identifies needs, arranges for, and obtains resources to accomplish individual and department goals. Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations. Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion. Equivalent education, experience, and KSA's will be considered.

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

Responsible for a broad spectrum of duties beginning with the initial receipt of core data elements and completion of the pre-registration process including personal demographics, insurance coverages and patient contacts. Provides patient education regarding discussion of non-contract/out of network insurance and upfront payment options. PRINCIPAL JOB FUNCTIONS: 1. Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 3. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 4. Confirms/enters complete and accurate demographic and insurance information in the electronic medical record (EMR) and provides arrival and pre-procedure instructions by telephone during pre-registration process. 5. Receives incoming calls for scheduling of outpatient Medical Center services for designated departments and completion of pre-registration process 6. Performs outbound calls to complete pre-registration process for all pre-scheduled admissions and appointments. 7. Serves as a liaison to hospital departments and physicians' offices for all missing outpatient orders and Appropriate Use Criteria (AUC) for radiology procedures. 8. Reviews and evaluates outpatient orders received from the physician and/or physician staff and enters into EMR. 9. Provides patient estimates and discusses payment options pre-service. 10. Responsible to meet production targets for daily phone calls and other production metrics as assigned. 11. Answers phone queue, returns messages and directs calls as appropriate. 12. Performs complete phone registration and verbal consents as needed. 13. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 14. Participates in meetings, committees and department projects as assigned. 15. Performs other related projects and duties as assigned. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree preferred. One (1) year of relevant work experience (i.e. hospital registration, billing or insurance) preferred. Must be 19 years of age to witness legal consents.